How to Repair Spinner Basket on Zeny Portable Washing Machine
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- Опубліковано 19 вер 2021
- FINALLY!! How To Repair the Super Deal USA or Zeny Portable Washer - Spinner Basket.
******UNPLUG MACHINE FROM ELECTRICITY BEFORE STARTING**********
These are instructions from Seller that were written in foreign language :
(Seller): I have translated the steps for you.
Please refer to the following steps:
• First put the dehydrator flat like this and open the back cover，
• second，Find the screw on the dewatering bucket.
• Step 3: find the hexagon socket wrench or cross screw with an inner diameter of 8mm, remove the screw, Loose left and tight right.
• Change the dewatering bucket, the plane on the shaft can be seen from the lower shaft, and Kong Qi can be tightened with screws.
• In this process, it should be noted that the nut should be backed back first, and then the screw should be tightened? Tighten the screw cap again. The screw cap should not be too forward - Навчання та стиль
I bought one off of Craigslist today and it wouldn't spin. Looked inside spinner and pushed it aside. Found a mask wrapped around in the bottom. Pulled it out. Now it works 🙂.
That's Awesome Celeste! I'm glad that you found the problem and can now you can do your laundry. It's a bummer to have clothes pile up because you can was them. 🧦👗👖🩳👕😀
Omg, mine has a black mask down in there and i cant get it out
@@reha1066 I don't think you got the mask out. I unplug the washing machine then used a back scratcher, the end with the hook on to dig a mask out one time. I had to move the spinner over to the side a little bit to be able to get the mask out with the back scratcher. You should
Thanks a lot and that “screwed joke” 😂
Thank you!!! My dryer had slowed to the point where it wouldn't dry anything and this fixed it completely
I am so happy that this worked for you David! I know how I feels to need your washing machine and it doesn't spin right. It makes me happy to know that I could be of help!
Loved the way u made light of it with the screws joke ,rite now I need a laugh . Thanks for the video ,couldn't get my spinner to work after my second load, my husband went in there and it worked for him of course. Lol anyway, I told him about ur video and he's checking to see if the screw is loose. I have mine in the tub too so much easier, Front bathroom tub never used unless grandkids are here. Aww he found the issue the belt was loose. I was about to panic have had it just over a week. Thanks again for ur video.
Having the machine in the tub a person really, really has to make sure that the water doesn't get underneath the bottom of the machine or you can short it out or cause injury.
My DISCLAIMER is that THE MACHINE SHOULDN'T BE USED IN BATHTUB UNLESS YOU CAN GUARANTEE WATER WILL NOT GET UNDERNEATH THE WASHING MACHINE.
The machine should not be used in the bathtub unless you can guarantee that water cannot get underneath the bottom of the machine.
Best wishes!
The screwed joke just made my day thank you😂❤❤❤
You are most welcome! Life seems much better when we can laugh and smile.😄🥰❤
@@lindamc6090so true thank you so much😊❤
Thank you so much! Lol my brother bought me this last Xmas and spin dryer stopped working. And I was looking up how to fix it and came across your video. Guess I wasnt "screwed' lol thank you 😊
Awesome! I'm glad I was able to help. Have a great 2023 and Beyond!
@@lindamc6090 aww you too 🤗 💕
Mine stop spinning because it over heated. I opened the back checked the screw on the basket it was tight and left it open for a while and it started working again. I used it like 4 spins in a row when it stopped spinning. But works now🥰
When I first got the washer, I tried to spin towels several times to get them really dry and my spinner overheated. While the spinner wouldn't turn back on I was terrified and thought I had broken the machine. Thank goodness like you once I let the machine cool down, the spinner started working again. I learned my lesson not too let the machine spin too many times in a row! Best Wishes Always!
Wish I’d came across this comment first would save me time 😢your right works fine now.I took mine apart 😢bout broke it lol 😂
There are a Phllip Screws, screw the screws but don't loose the Screws cuz if loose the screws then You are screwed ! So don't screw around and screw the Screws ...:)
Yes!!!! It worked!! I had a loose screw!!! Thank you!!!!!!!!🤗🤗
I'm very happy that things worked out for you!!
Thank you so helpful
Thank you for this video!! My spinner works 🙌💛
That is awesome and you are very welcome! I remember how frustrated I was when I my spinner wasn't working and I looked at so many videos that didn't have a solution. That high level of frustration is what caused me to make this video to help others out!😳💝
Thank you. I have the exact same one
It’s just to hot over heated.I almost broke mine taking it apart when I should have let it cool down..Then I had to figure how to put the belt back on 😂😂😂 it was just hot❤
I'm glad your machine just needed to cool down and worked afterwards. Take care and wishing you the best!
This worked for me!
Awesome!!
Does this minor repair also fix the issue if the spin dryer is making a loud screeching noise? Thanks in advance Sistah for the info.
Hi, my machine was making that crazy, loud screeching noise also. I have an email going to Zeny customer service to ask how to fix that aggravating noise. While I'm waiting to see what they say, I've come up with something to make the noise not so bad.
*First, I try to make sure that the spinner is not too full, which can add to it wobbling, etc.
*Next, I do my best to make the clothes BALANCED in the spinner. That's done by taking a shirt, fold it so arms are together, then lay the shirt in basket around sides of basket, kind of like an "O"
*For sheets, I hold up over wash basket & spinner to kind of have it like it would be folded in half, but I take it & lay in spinner around sides like in swirl (like how a cinnamon bun looks), trying to make it balanced in there.
*I do that with bras, towels, etc.
*IF CLOTHES ARE REALLY WET, THEY'LL BE HEAVY AND MAKE SPINNER WOBBLE & BE NOISY ALSO. I don't mind wringing stuff out to keep that noise down.
*LASTLY, GENTLY... PUSH THAT WHITE PLASTIC PART (that keeps clothes from flying out of spinner), DOWN ON THE CLOTHES IN THE SPINNER. -- THINK OF IT AS A SPINNING TOP TOY (from years ago).
--- IF THAT WHITE PLASTIC PIECE IS NOT FLAT ON TOP OF THE CLOTHES, THE SPINNER WILL WOBBLE A LOT AND MAKE A LOT OF NOISE. IF IT DOES THAT, STOP THE SPINNER & MAKE SURE THAT PLASTIC THING IS Pushed Down & FLAT ON THE SURFACE OF CLOTHES.
NOT OVERLOADING the spinner also helps.
** If I had to do it all over again, I WOULD NOT HAVE OVERLOADED MY SPINNER WITH CLOTHES, THROWING THE BASKET OUT OF ALIGNMENT.
I know that it seems like a lot, BUT once you practice getting it just right, the spinner won't be so loud.
**WHEN I GET MORE INFORMATION RESOLVING THIS ISSUE, I'LL POST IT.
~~~Wishing you the best~~
@@lindamc6090 even when empty mine is doing that shaking loud motor bike sounding shit
Hi I'm having trouble with my Zeny washing machine. I seen some fiber clogging up the drain. In the spinning area . I'd like to ask you a question you seem to understand the machine, plus I cant seem to find a zeny machine repair. Do you know of one?
Where exactly is the fiber in the spinning area?
Can you see it when looking from the outside into the spinning area through the blue plastic front or side?
***ALWAYS UNPLUG WASHING MACHINE FROM WALL. *****
Are you able to take a long dryer vent filter brush and put it up the hose and jiggle it around to try and loosen the clog? Or maybe open up a wire hanger and make a tiny hook on one end and CAREFULLY insert it up the hose to try and pull fiber or whatever out from clogging it. BE VERY CAREFUL NOT TO PUNCTION WHITE HOSE IF YOU INSERT ANYTHING INTO IT.
Here's a link to Zeny's Customer Service:
www.zeny.us/pages/customer-service
Wishing you the best!
Also, please ALWAYS use the white part that goes into spinner every time you spin something, or items will fly out of spinner and get caught at the bottom or sides of spinner.
Thank you so much for your video. The screws act like they are too tight and they will not budge. Am I doing something wrong? Also, I'm getting very angry and inpatient with the drum spinning everytime I try to loosen the screws. I don't have a second person to hold it from moving. Grrr Anyway, I see a mask down between the drum and the outside and I cannot get too it. Do I need to take the whole drum apart like you did with yours?
ALWAYS UNPLUG WASHER BEFORE TAKING BACK OFF OR WORKING ON IT TO AVOID INJURY.
My spinner was loose again the other day and I was here and didn't have any help to hold the part and place so I could screw it. I put on gloves, carefully reached in and position the Phillips screws directly in front of me. It started spinning so I reached in again and put screw directly in front of me, but this time I slowly put the screwdriver in and gently turned to the right to tighten the top and bottom screws. Having a very long Phillips head screwdriver really helps. Sometimes you have to turn the screws to the left to loosen them, pull the spinner basket up right then sit it directly down VERTICALLY into the machine, then tighten the screws back. One time I didn't use the white piece that goes on top of the clothes in the spinner basket and a sleep mask popped out and got underneath the spinner. I took my $1 from Dollar Tree back scratcher, leaned the basket over to the side while looking through he basket and took the curved end of scratcher and eventually pulled the mask out. It will take some patience but you can do it. If all else fails Google Zeny USA customer service to get help. I hope this helps!
Thank you!
The spring came out of my zen y dryer side , do you have any advice on how to fix it
Wow. I'm sorry to hear a spring came out from your spinner. A suggestion is to contact www.zeny.usa.com and see if they can help you. I'm hoping that you will find a quick resolution. Sincerely ☺
Did you fix the problem I have the same problem the dryer won't spin
I forgot to answer this question months ago. Yes, I did fix the problem. Thank you!
I think I messed up for door for it in the top so it won’t spin any idea what I should do
i just did the same thing! i will come back and let you know if i find out how to fix it 🤦🏼♀️
Hi, sorry for the delay. Is the door to the spinner detached? Is a piece on the spinner door broken off? Is it possible for you to close the spinner door then put something not too heavy on top of the door so it makes contact with the rest of the machine ( touching the machine everywhere it should touch when the spinner door is closed), then see if it will spin?
There is water in the spinning basket that I do not know how to drain . Can you advise?
Hi, did you try turning the middle knob all the way to the right? That's how you release the water but make sure the drain hose is not where it will put water on the floor. Is your drain hose. In the downward position to go into a bucket or sink or wherever you're draining the water out to and not and the upward position attached to the machine?
My rinse basket was holding water also, it turned out that some socks had fallen outside of the basket and clogged the drain. You can kind of push the basket a little to the side and remove the blockage with a wire hanger
First thank for the video, my works but seems like it’s off balance, I checked an nothing around the drum, tried tightening it, it’s not that, wondering what else it could be, Ik the Weight of the clothing is distributed evenly so Ik what the problem could be, I just can’t figure it out 😢
Mine spins off balance when I don’t put the plastic spin cap inside the spinner basket
Absolutely! It may seem like a bother but that white plastic piece needs to go on top of clothes before starting the spinner. If that white piece is not laying horizontally flat (it's tilting to the left, right or at all) you can be assured that the clothes will not be balanced and will wobble and make lots of noise. Sometimes the clothes will need to be redistributed then the plastic piece put on top of them and pressed down but not too hard.
My spin motor won't turn, thank you for this video. Anyone have any idea where I could get a new or rebuilt spin motor?
The other day my machine would not spin and I looked down to see a sleep mask had come out of the basket and was around the base of the spinner. First I unplugged the washing machine for safety. I took a back scratcher and fished out the mask, later my machine spun again. I had given the customer service number for Zeny in a previous response, you might try them for a new motor and service. Best of luck and success!
@@lindamc6090 Thank you!
I'm not sure if I gave you this information already or not, but you can Google Zeny USA customer service to get information. I hope this helps 😳
My screws are all tight, but it still won’t spin. Ughhhhh
**PLEASE BE SURE TO UNPLUG THE WASHING MACHINE BEFORE STICKING ANYTHING FOREIGN OR YOUR HANDS INTO MACHINE. ******
Sometime a sock, small towel or other item is caught and stuck under the spinner. I had to take the hook end of a Dollar Tree back statcher (or whatever you can use to fish under spinner basket to make sure nothing is keeping the basket from spinning). Do you hear the spinner motor running but it's not spinning?
@@lindamc6090 seen this comment! I’m having the same issue I can hear the motor running but it’s not spinning
I don’t even have that nut piece I talking about on the top to screw with ur hand and have no idea about how to get to it to put the piece on
Hi, sorry about not getting back to you sooner, had health situation. Are you saying your spinner is missing parts based on how I showed dealing with spinner?
HelloI have issue with my zeny after I fill it with water I forget to turn it of until the it spill out after that I try to use it but it did not wotlrk back again it looks like electricity issue any idea 😢
I know that it's been a while since you asked this question, sorry I wasn't available. Are you still having this issue?
My washer part wont work, it wont spin any idea on what it can or how to fix it ?
I know that it's been a while since you asked this question, sorry I wasn't available. Are you still having this issue?
Sometimes there is a simple fix like making sure that if you're using it in the bathroom that the breaker hasn't blown, therefore turning the power off. Do you know what I mean by this.
Im having the same issue. I]My spinner works my washer doesnt. Im scared I cant fix it! lol
The agitator for me won’t spin on it’s own any more if I move it with my hand it works and then stops and then I have to repeatedly do it. Any advice?
I'm sorry that you're having trouble. Today my spinner was doing the same thing, not spinning or only doing it a little bit. I realized that I kept manually kept making spinner cycle end by taking the knob to off. Doing this, starting the spinner timer over each time I tried to fix it, was causing it not to complete a spin cycle.
Finally, I balanced the clothes in the spinner basket and turned timer to 3, then spinner started spinning on it's own.
I think I was messing it up by not starting spinner from a completely stopped position. Not letting that spinner timer run all the way out until it "dings" may have confused the system. Hope this helps!
@@lindamc6090 thank you so much! I’m going to try that thank you!
CORRECTION: THERE IS NO "DING" SOUND WHEN SPINNER CYCLE FINISHES AND STOPS AT "0". I'm sorry I must have been thinking about my microwave making that ding sound. So the spinner just winds down and stops at the number 0. You always want the spinner to wind down and stop there on it's own rather than make it stop by turning it to 0 before spin cycle is over. Doing that will make the spinner not work properly. Thanks 🙂
@@lindamc6090 I currently don’t have anything in it and it’s still not spinning. I tried taking the knob off. I’m gonna let it run the cycle while empty and see if that works. I have no idea what I’m doing. Although the belt is still on track and I can hear it humming it just won’t move.
@@messiyahughes3495 please review the answer I gave ( the video) about opening the back and making sure the screw to the spinner is not loose. If that doesn't work then you will need to contact customer service for Zeny USA. Sorry😳
Did you fix the problem I have the same problem the dryer won't spin o
Yes, I did fix the problem.
FIRST FOR SAFETY UNPLUG THE WASHING MACHINE.
Make sure that the basket is positioned and sitting straight up and down, not tilted to the left or right.
Gently push spinning basket straight down, before laying machine down on floor, with back of machine facing up towards ceiling.
Next, you will have to carefully and gently move wires to the side while you tighten the bolt first, then screw.
Then follow the instructions on the video and have patience while screwing (tightening) the bolt behind the screw first (use a tool to do so), then use long Phillips head screw driver (to reach in back of machine) to the screw, then tighten the Phillips head screw.
Just follow the instructions and you should be successful. You can do it!
@@lindamc6090
What seems to be the problem in your case ?
May I ask how did you fix it?
Thanks
@@lindamc6090
I did try to straighten the screw but it does not let me straighten it because it's already straightened to the maximum even if it does not show like it but I will try one more time
@@swanmeskini2784 I don't understand what you mean by straightening the screw? Do you mean tighten the screw? Let me make sure I understand exactly the problem you're facing. Was this a new washing machine or one that you already had that stopped spinning?
@@swanmeskini2784 I was sent a new washing machine, and the basket was leaning to the side and very loose. When I tried to spin the clothes it would not spin and only made a grinding noise. At that point I had to make sure that the spinning basket was standing straight up and down, instead of leaning to the side and pushed it down a little bit, then I screwed in the bolt and Phillips head screw like in the video.
You may have to loosen the bolt & screw a little bit to make sure that the spinning basket is sitting vertical in that part that has the bolt and screw attached to it, then re-tighten bolt & screw after this basket is sitting in that piece correctly.
I don’t know why mine alla sudden making loud ass noise while spinning )
I know that it's been a while since you asked this question, sorry I wasn't available. Are you still having this issue?
I am the noise is screeching. Where to lubricate it? Is it dying?@@lindamc6090
The set screw on the coupler between spin motor and basket was tight, but still getting a loud knock from the spinner when it is activated. I'm not sure, I'm guessing that either the bushings in the electric motor are shot, or one of the rubber mounts for the spin motor have worn out. This particular machine belongs to my neighbor's niece, and she has lost all of the paperwork which came with it, so no user's manual or exploded view diagram available. Anyone have a parts diagram for a Zeny H01-1568A washing machine?
Hi, Sorry you're having issues with the washing machine. Here's a link that to Zeny, for help. Best wishes~
Online sales inquiry - cs@zeny.us or call 909-320-8633
The Twin Tub Washing Machine is a piece of junk. I bought this washing machine about 2 months ago and the spinner won't work. I got the manual out and did everything to fix it. Sometimes it works and most of the time it doesn't. I am throwing this pick of junk in my trash and glad to get rid of it. I will eat my $100.00, Thanks you Zeny for making junk.
Mines already as tight as itl go?? And their is no broken belt or nothing . I’m pretty sure all that screw does is keep the spin cycle side in place . That’s is nothing to do with the spin itself. It could be the motet , or literally anything else.
I know that it's been a while since you asked this question, sorry I wasn't available. Are you still having this issue?
What if the screws isn't the problem what else could it be?😅
Hi, so what exactly is going on with your machine?
Mine just stopped spinning. Washer worked fine. It clicks like it’s going to spin. Doesn’t.
@@amyhebert5481 exactly the problem I'm having. If you have any additional information you'd like to share I will most definitely appreciate it.
@@aprildement2125my washer motor is too weak to spin on it's own only works if I manually help to spin while machine on.Its most likely the motor itself is weak I bought open box
@@gsrjaycee4521 thanks
Thanks for the video but maybe get a phone stand to steady the camera. Can't really focus on what ever your trying to show
I appreciate your comment. My sister said the same thing about using a tripod or something to steady the picture. This was the first UA-cam video that I ever made. I may remake it in the future. Thanks again!
@@lindamc6090 happy Thanksgiving to you and family. The video is very insightful. Thanks for the tip.
Mine wasn't this. It was the belt.
Hi, how did you fix the belt?
Thats the WASHER side.