Specialized SL7 Recall Update

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  • Опубліковано 26 жов 2021
  • A quick follow up on the Specialized SL7 Recall video.
    On this channel we show marketing free, real information about the bikes that you ride.
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КОМЕНТАРІ • 147

  • @WowRixter
    @WowRixter 2 роки тому +31

    Wasn't expecting that ending. Most viewers would have left once the credits rolled 😉

  • @mumps5265
    @mumps5265 2 роки тому +32

    Luescher Teknik is "more than ideal" :)

  • @brownshit1
    @brownshit1 2 роки тому +34

    I remember the rhetoric for such expensive frames in the past was because you were paying for the research and development that went into the frame. With all theses failures and recalls occurring recently one would be forgiven for thinking that was just more marketing spin.

    • @rcg9573
      @rcg9573 2 роки тому +16

      Virtually no R&D costs have gone into these cheaply fabricated SL7 framesets.
      The vast bulk of Specialized’s operating budget is for promotional sponsorship of pro teams so they can convince gullible dolts that a sub $500 cost Chinese sweatshop fabricated cookie cutter frameset is worth thousands of $. Then additional advertising dollars are spent to do the same.
      Specialized learned years ago that they could sell wildly overpriced framesets to dolts by throwing tens of millions of $ into promo and advertising even if their fab, QC, and R&D were mediocre. And they were correct. They understand their target market - dentist types who want a status symbol even if it really is a cheaply fabricated POS, and clueless posers who want and think they are riding the same bike as Sagan, etc….and therefore it has to be a “great” bike. 😆😆😆

    • @brownshit1
      @brownshit1 2 роки тому +4

      @@rcg9573 I don't think we need to be such harsh critics in regards to what people choose to ride. Cycling is already elitist enough - and I certainly wont assume their reasoning behind their purchase.

    • @mugsy5974
      @mugsy5974 2 роки тому +3

      @@rcg9573 That’s a broad statement. What bike do you ride ?

    • @ivanekprochazka
      @ivanekprochazka 2 роки тому

      @@rcg9573 Agreed. And I ride Specialized.

    • @markblanch2905
      @markblanch2905 2 роки тому +1

      @@rcg9573 👏👏👏👏👏

  • @jondashun
    @jondashun 2 роки тому +13

    As a non native English speaker, I enjoy your speaking speed. 😄

    • @gero771
      @gero771 2 роки тому

      I just put it at X2 speed, no issues

    • @GK-zr9cq
      @GK-zr9cq 2 роки тому

      I go 1.5x

  • @crapiecorn
    @crapiecorn 2 роки тому +33

    I don't want to be a negative nancy. But I doubt you will ever hear from them. They are propably afraid for other things you'll find wrong. They rather do a big cover up.

    • @wasupwitdat1mofiki94
      @wasupwitdat1mofiki94 2 роки тому +1

      Yeah, I think they are scared of what might get said and don't want anybody speaking wrongly on behave of the company. They won't respond.

    • @82vitt
      @82vitt 2 роки тому +2

      Unless they entered a proper legally binding contractual agreement including non-disclosure clauses etc. they won't get anybody from outside the company to look into those sort of issues.

  • @PeterPutz82
    @PeterPutz82 2 роки тому +64

    Specialized charges $20,000 a bike. No need to offer free anything.

    • @wazirtan6801
      @wazirtan6801 2 роки тому +7

      insane price for a just a piece of rubbish,what a shame

    • @NeoPayneHK
      @NeoPayneHK 2 роки тому

      you dont see the big picture. dont you. LOL

    • @markblanch2905
      @markblanch2905 2 роки тому +2

      @@NeoPayneHK and what is it mate?

    • @theegg-viator4707
      @theegg-viator4707 2 роки тому

      @@markblanch2905 obviously the BIG picture is helping those with current bikes with the inspection process to prevent people from getting hurt (or) wasting usable steerer tubes....

    • @markblanch2905
      @markblanch2905 2 роки тому

      @@theegg-viator4707 that doesn't need explaining, we all know what Raoul is about, he's a bona fide legend. so what did that comment mean?

  • @c5492
    @c5492 2 роки тому +13

    I suspect Specialized Aus' have probably been advised by Legal that they don't want you to look and even more comment, and they are hoping this will all go away.. its a very kind offer btw. just for context, when you walk through the door of Carbon Bike Repair in the UK, you will see a number of specialized bikes hanging up on the right , last time is was in it was the TT frames being repaired due to the seat clamp design failing. in the UK, Insurance companies are dealing directly with repair companies to reduce liability.
    But here is an interesting point.. what if someone has an accident due to a fork failure, his video is now on record. i'm sure specialized must be weighing up risk vs reward..

    • @somnumna2606
      @somnumna2606 2 роки тому

      Specialised Australia wouldn’t know much apart from regurgitating sales speel directed from USA marketing team.
      Someone in China will be copping a bollocking.

  • @adriantan205
    @adriantan205 2 роки тому +3

    @roaul you are too much a specialist for Specialized! Thanks for your honest opinion and willingness to help the cycling community.

  • @AandA697
    @AandA697 2 роки тому

    Kudos to you

  • @slomo3937
    @slomo3937 2 роки тому +2

    That ending… 😆
    What a cool guy.

    • @NeoPayneHK
      @NeoPayneHK 2 роки тому

      and i dont mind slow talking
      i just speed up 1.25 automaticlly. LOL

  • @paulhyland4653
    @paulhyland4653 2 роки тому +1

    thanks for your good work helping and saving cyclist

  • @Kennethwolfgang
    @Kennethwolfgang 2 роки тому +2

    U the best!

  • @adtube666
    @adtube666 2 роки тому +3

    All good dude I always watch at 1.5x

  • @larisonjohnson
    @larisonjohnson 2 роки тому +2

    Burst out laughing at the end! Will there be t-shirts t available with that?
    Love the content and ethics! Keep up the great work.
    Saving the planet one fork at a time!

  • @basedgodstrugglin
    @basedgodstrugglin 2 роки тому +1

    Very awesome offer you’ve made there. Can’t fathom how they wouldn’t take an expert’s free help

    • @waynosfotos
      @waynosfotos 2 роки тому +4

      Because they don't want any information good or bad out there.
      It is pretty common with big companies to keep all components, goods, actions in house.
      Then they have full control of what can be released or retained.

    • @basedgodstrugglin
      @basedgodstrugglin 2 роки тому +1

      @@waynosfotos NDA would take care of that I assume unless Raoul isn’t accepting of that

    • @markblanch2905
      @markblanch2905 2 роки тому

      The truths and realities of this company would be appalling and they wouldn't want people to know just how poor quality they are

  • @attybong
    @attybong 2 роки тому +2

    i suggest you should also take a second look at that compression ring thing, because it appears to rub the hydro cables which could eventually cause a leak in the hydro oil ..

  • @waynosfotos
    @waynosfotos 2 роки тому +14

    My take,
    Specialized reply;
    We are currently in a recall and have evaluated the components, and are currently rolling out the new parts.
    If we require your assistance we will be in contact.
    Basically Thanks but no thanks.

    • @DanTuber
      @DanTuber 2 роки тому +2

      Yeah i can't imagine they'll want his help. They've come up with a 'solution' and just want to put this to bed. Not looking for more bad news.

    • @basedgodstrugglin
      @basedgodstrugglin 2 роки тому +2

      PR person didn’t finish the email, maybe didn’t even open it, and copy pasted the answer

  • @davemellor4697
    @davemellor4697 2 роки тому +3

    The T-Shirt says it all...............LESS THAN IDEAL.....Raul is the BOSS!

    • @wasupwitdat1mofiki94
      @wasupwitdat1mofiki94 2 роки тому

      I thought the same when I read it. My thoughts would be related to carbon and the amount of it's use on bicycles.

  • @joseluisrodriguezvazquez6082
    @joseluisrodriguezvazquez6082 2 роки тому +20

    Apart from the potential delamination problem, I don't think that fix addresses the second issue with the headset configuration, which is brake cables rubbing against that metal ring and ultimately failing due to loss of brake fluid.

    • @brettsta72
      @brettsta72 2 роки тому +2

      That’s a load of nonsense. I rode a Venge with the same set up for 9 months. No reason why this set up would cause the cables to fray. Poor installation is the cause of that, if it’s even a thing.

    • @rcg9573
      @rcg9573 2 роки тому +1

      Brettsta - Yeah, and months ago Specialized, their dealers, and their clueless low IQ fanboy dipshits would have also told you there were absolutely no problems with their fork steerer and internal cable routing design dummy. 😆😆😆

    • @wasupwitdat1mofiki94
      @wasupwitdat1mofiki94 2 роки тому +10

      @@brettsta72 A load of nonsense? Okay Einstein. Damaged cables are a distinct possibility from this design and whether it takes 9 days, 9 months, or 9 years is something that is unknown and random. The design could not just fail due to a loss of fluid but crimping and collapse of the hose could hinder fluid flow and cause brakes to not work properly. That is a design problem not an installation problem.

    • @brettsta72
      @brettsta72 2 роки тому

      @@wasupwitdat1mofiki94 do you own this bike or ride one? I do.

    • @mariusilerd9581
      @mariusilerd9581 2 роки тому +3

      @Brettsta why would u buy specialized man?😂😂

  • @chrisstrobel3439
    @chrisstrobel3439 2 роки тому +3

    Meanwhile my 1986 Specialized Allez Chromoly frame with Dura-Ace 7400 grouppo purrs along gracefully with nary a hitch nor worry 😬

    • @markblanch2905
      @markblanch2905 2 роки тому

      Hehe, I've been got a boxy old Apollo Vitesse from around the same time gliding silently at all speeds and distances nearly 40 years later. After several crashes that have nearly ruined me

    • @tommyrq180
      @tommyrq180 2 роки тому

      That you are aware of…

  • @somnumna2606
    @somnumna2606 2 роки тому +1

    Unfortunately where I work we have the need to do recalls occasionally.
    We evaluate within our own laboratory in conjunction with suppliers and it’s important all process / standards / intellectual property & results remain in house.
    We then provide the solution or refund or recall which is costly.
    They won’t be calling you unfortunately…and you should charge full whack like they do!

  • @skogling
    @skogling 2 роки тому +2

    Haha! Good end! 😄

  • @rcdogmanduh4440
    @rcdogmanduh4440 2 роки тому +5

    I would think accepting outside help would be the same as saying " yeah it's over our heads please come help " ! But then again they did design this in the first place! Product testing after designing new equipment might need to be more extensive! Hmmmm but that's more money and bean counters dont like that.

    • @jaro6985
      @jaro6985 2 роки тому +1

      That and they want the information to be kept secret. If they can't test in house, they will find a test lab that will sign an NDA and keep the stats hidden.

  • @Christian-sh9uh
    @Christian-sh9uh 2 роки тому

    As the carbon expert what greases do you recommend for installing headset bearing races into carbon cups? And what greases should be avoided? Thanks.

  • @NeoPayneHK
    @NeoPayneHK 2 роки тому

    so it should be the design of the upper bearing insert which damaged the fork?
    i watched a video of the latest lapierre aircode build. their upper bearing insert looks like more support of less sharp edge at all
    any opinion on that?

  • @topher.m
    @topher.m 2 роки тому +6

    Their engineering around the fork steerer is woeful. 2nd major recall in a few years due to poor engineering. Why don’t they stick to frames and just let their Merida manufacturing partner (who own 49% of the brand) produce and engineer the forks??

    • @yannickokpara4861
      @yannickokpara4861 2 роки тому +1

      Wait... if Merida manufactures Specialized and Giant manufactures Merida...

  • @koenvanmierlo3177
    @koenvanmierlo3177 2 роки тому +1

    Good point for willing to help them out. However you can't start now doing tests to estimate the failure probability in this case. Based on a limited number of samples ( say 100) it's impossible to claim that if you find 3 forks with critical levels of damage that the others won't develop the same issue over time. Moreover this set can hardly be considered to represent the full population that rides this bike (pro's, cafe rides, amateur races, crit racers,...) and it can't help you determine which fork is good or not. They should have tested this more rigorously during initial development and fully check the first production bikes. Now they have to pay the price for being sloppy and recall all bikes and change everything as you don't want to have a rider injured because of a known design flaw, opposed to the, e.g., 1 in a million chance that a manufacturing issue (void) causes the frame to break, which is covered by warranty.

    • @yannickokpara4861
      @yannickokpara4861 2 роки тому +1

      If you have a sample size with good enough representation of diverse riding then sure you can. Reputable companies poll 1000 people as representation for a couple of million all the time just making sure you have all societal classes, races, sex etc. represented and they are pretty accurate

    • @koenvanmierlo3177
      @koenvanmierlo3177 2 роки тому

      @@yannickokpara4861 yes indeed. However the problem is different here and the statistical answer would not help that much. They would still need to check (CT-scan by expert) each fork if they intent to guarantee the riders safety.

    • @LuescherTeknik
      @LuescherTeknik  2 роки тому +1

      Yes, I agree, it is about getting the process started though because at the moment it appears they have no scan data to base any decisions on.

  • @felixjackson2670
    @felixjackson2670 2 роки тому

    Would probably add that the policy of ‘profit before people’ Corporations is....yes you guessed it.Profit Before People !

  • @onilovni1234
    @onilovni1234 2 роки тому

    What are you thoughts on the 2019-2020 Venge head tube design? The SL7 appears to be identical to the Venge so why isn't it recalled as well?

    • @LuescherTeknik
      @LuescherTeknik  2 роки тому +2

      Good question, I don't know, maybe the steerer is thicker as it is not as light. Specialized should be able to answer this.

  • @danielmoorhouse6506
    @danielmoorhouse6506 2 роки тому +11

    Why not extend the scan offer to locals with SL7 bikes? Surely that's a better indicator of ridden bikes.

    • @MrBubba3494
      @MrBubba3494 2 роки тому +1

      I think thats a good idea, that way its possible to see the damage or wear on the fork on a REAL normal use, And probably even save a rider from an accident, If u were to find a faulty fork out there

    • @danielmoorhouse6506
      @danielmoorhouse6506 2 роки тому

      So how about it LT? You get the chance to scan the real world ridden bikes. The owners get peace of mind or a warranty claim. Us viewers get actual evidence on a huge treding topic, all be it from a small sample size.

    • @LuescherTeknik
      @LuescherTeknik  2 роки тому +2

      Let me look at the logistics of it, I don't really want to be spending my time pulling forks out of bikes and re-assembling again. I would be happy to extend this offer to scan some of these steerers for riders though if I get a bare fork.

    • @danielmoorhouse6506
      @danielmoorhouse6506 2 роки тому

      Yes bare forks would be a must. Hopefully there are enough folks out there to accommodate. I'm sure most would love your analysis and opinion over everything else currently being spouted around.

  • @iancruz2304
    @iancruz2304 2 роки тому +2

    There are heaps of other good brands that stick with what works and a lot cheaper

  • @glennoc8585
    @glennoc8585 2 роки тому

    So it's the top ring that's cutting into the steerer? I suspect they will quietly decline your offer.

  • @durianriders
    @durianriders 2 роки тому +23

    I don't think they need to be x-rayed. Just a glance by a rushed bike shop employee is more than enough apparently. Kraig from Bike Society Adelaide told us on the Facebook thread I posted that 'just looking at carbon is all you need to do- If it doesn't looked cracked then its fine'.
    Same as concussion. If your skull isn't cracked visibly then you are good to keep playing.
    I counted 10 SHARP points on my SL7 REPLACEMENT compression ring that look to be able to cause damage to the carbon if the headset is a bit loose or the manhole cover was hit hard enough. I guess 10 pressure points is better than 11?

    • @jemmimafaustere6448
      @jemmimafaustere6448 2 роки тому

      Idgaf i lovr your women

    • @theobuzat9091
      @theobuzat9091 2 роки тому +12

      And yet you had the bright idea to squeeze your bike's down tube, flexing the lamite to show how "flexy it was" even though that flex doesn't show anything besisdes the fact that you don't know anything about engineering ....
      Craig and you are both idiots.

    • @theobuzat9091
      @theobuzat9091 2 роки тому +3

      @@oktayuruncu1127If the frame flexs in the downtube, it doesn't mean the bike is "mushie", flexy or whatever the f you want it to be. How come so many people bought that overpriced bike and love it ?! Because they got the "pro layup" and poor durian got the cheap layup? Stop it with all this bullshit.
      I would say the same thing to his face, I aint scared of a guy taking drugs even though he's a nobody in the cycling world (as in he doesn't race and thing like that).

    • @nipplegripple8581
      @nipplegripple8581 2 роки тому +10

      @@theobuzat9091 You Fool... Durian rider presents the way he does to get click bait viewing. His subscriber and viewing numbers show this. If you have been watching his material....you've been putting money in his pocket and then get on here to have a go at him. The joke is on you!
      Its all part of the act...and it works well enough for him to live full time off it. I like his life style.....he takes the mickey out of a dodgy bike industry, rides bikes with a beautiful woman all day, every week when ever he wants. He Runs a youtube channel, thats his job.
      What do you do??

    • @vd0o666
      @vd0o666 2 роки тому +1

      Your girlfriend's head is ugly

  • @patrickkennedy2533
    @patrickkennedy2533 2 роки тому

    that was funny

  • @Sills71
    @Sills71 2 роки тому +2

    Update on SL7- still stupid to buy one.

  • @One-eu4cn
    @One-eu4cn 2 роки тому

    The diameter/thickness of the steer tube looks very similar to the handle of a carbon fiber baseball bat. I’m surprised at that thickness the tube would snap off. Maybe they should contact a carbon fiber baseball manufacturer and change the layup of the carbon fiber steer tube?

    • @yannickokpara4861
      @yannickokpara4861 2 роки тому

      Force applied to and direction of force is dissimilar between a baseball bat and a steerer tube, I reckon

    • @One-eu4cn
      @One-eu4cn 2 роки тому

      They test the bats by clamping the handle in a rigid vise and shooting baseballs at over 130mph. I’m pretty sure that’s more force applied than the shock from the handlebars.

  • @pam00088
    @pam00088 2 роки тому +2

    Presumably Specialized don't want any of this in the public domain and the existence of this video likely means they will decline or ignore your offer.

  • @walterramos1054
    @walterramos1054 2 роки тому +1

    Buy Giant and no more problem

  • @janclaeys1646
    @janclaeys1646 2 роки тому

    I guess we'll have to wait for the SL8: probably it will be 15% stiffer and 10% lighter compared to the latest incarnation, being the result of 10000 design iterations. The new flagship will be offered for 12k€. :D Specialized... I have a new company slogan: "Our solution is your problem", no thanks

  • @vaughanc4919
    @vaughanc4919 2 роки тому +1

    It will be interesting to see if Specialized take LT up on his offer, my money is on arrogance over commonsense!

    • @82vitt
      @82vitt 2 роки тому +1

      Common sense for a successful corporate business with a brand image and a lot to lose from reputational damage is not to take up on his offer. If they are smart, and they are, they won't even respond with either "yes" or "no". Keep everything in-house.

    • @yannickokpara4861
      @yannickokpara4861 2 роки тому +1

      @@82vitt Yeah, I think they'd think that it's a good idea but probably seek out someone who isn't a UA-camr and who doesn't dissect and critique frames

    • @vaughanc4919
      @vaughanc4919 2 роки тому +1

      @@82vitt are they smart? I guess they are at profiteering and marketing...

    • @markblanch2905
      @markblanch2905 2 роки тому +1

      @@vaughanc4919 true. They're clearly a business based company, not a cycling based company. Same principle as Cervélo

  • @brettsta72
    @brettsta72 2 роки тому

    I have an sl7 frameset in a box with the new components. What I don’t understand, why didn’t they just offer up the bonded insert like Cervelo have been doing for years? Would have been lighter and more structurally sound?

    • @yonglingng5640
      @yonglingng5640 2 роки тому

      It might be, but it may be irreversible when you want to lower your stem and cut off the excess steerer tube in the future since the sleeve was epoxy-bonded inside.

    • @brettsta72
      @brettsta72 2 роки тому

      @@yonglingng5640 was never an issue cutting through the sleeve on a Cervelo.

  • @andiandholly
    @andiandholly 2 роки тому

    hhhhhh, that ending😂😂😂but why????

  • @cliffcox7643
    @cliffcox7643 2 роки тому +3

    "Their engineers "...the Chinese manufacturers......

    • @jaro6985
      @jaro6985 2 роки тому +2

      Oh they do have local engineers, they are just not held to any standards whatsoever. Automotive or avionics engineering has actual standards in contrast.

  • @mrnobody9821
    @mrnobody9821 2 роки тому +1

    You'll hear nothing back. And even if you do, you'll be slapped with an NDA in exchange for your FOC services

  • @thetheflyinghawaiian
    @thetheflyinghawaiian 2 роки тому +3

    The problem with marketing towards lawyers and doctors is then they can actually afford to sue you as well.

  • @wazirtan6801
    @wazirtan6801 2 роки тому

    Tommorow again story be Swork SL7 tarmac failure 😅 ,Swork what a joke,shame but the name are really cool

  • @trajtemberg
    @trajtemberg 2 роки тому

    "Specialized SL7 Recall" Is that a new model? xD

  • @WanderingSword
    @WanderingSword 2 роки тому +1

    Nah, Specialized is not going to reply. To do so is to admit less than competency on their part.

  • @brucewayne3141
    @brucewayne3141 2 роки тому

    Their CEO takes home hundreds of millions every year so don't give them free service. Offer your skill and negotiate a price with them for your time.

  • @brettsta72
    @brettsta72 2 роки тому

    Hey @Luescher, can you add a balanced view here to the trolls jumping on the bandwagon. Obv this is “less than ideal” but are spesh any worse than other manufacturers?

    • @LuescherTeknik
      @LuescherTeknik  2 роки тому +1

      Spesh is mostly pretty good from my experience, there are plenty of brands that are much worse from what I have seen.

    • @brettsta72
      @brettsta72 2 роки тому

      @@LuescherTeknik thanks and keep up the great work. Really enjoy your content. From your UK fans.

  • @phoenixtwelve1972
    @phoenixtwelve1972 2 роки тому

    What ? and stop people riding their "special" bikes ?! Mate, c'mon ! Specialized would never, ever, send product for independent examination. That's why someone like Hambini is becoming so popular. (And very unpopular to the companies / products he reviews - unless their product is actually good !).
    The AUS market is tiny in comparison. Its a backwater of Specialized's sales. Furthermore, in my opinion I think that Specialized would already know what results you will find, and they would probably sign you up to an NDA, and then you would not be able to say a thing about what you find, and as such, would lose your independence.
    Just my thoughts :-)

  • @Hawlkeye-e9p
    @Hawlkeye-e9p 2 роки тому

    What a pos bike. Can you imagine them doing this bs 20 years ago. No one would ever buy the product. Pure trash

  • @brendonmadden-smith
    @brendonmadden-smith 2 роки тому

    you don't know whether Specialized have ultrasound capability in house? Mate, you're deluded

    • @rcg9573
      @rcg9573 2 роки тому +2

      If you think Specialized’s cheap Chinese frameset fabricator actually ultra scans their framesets you are the deluded gullible dolt Smith. If you think their so called QC dept actually ultra scans anything you are again deluded.
      Their biz model is spending millions of $ to sponsor pro teams to convince gullible twats that cheap sub $500 cost cookie cutter framesets with shabby fabrication and QC are a multi thousand $$ product. Their target market is delusional gullible dolts just like you Smith. 😆😆😆

    • @donnytrump5971
      @donnytrump5971 2 роки тому +7

      Well they have proven that hey don’t have engineers in house so questioning their ultrasound capabilities is valid.