Poly Studio X50 Factory Reset Options

*Welcome to our Resolve Tech Tips Video Series*
Today we will be explaining all the options to factory reset the Poly Studio X50 part 2200-85970-001
-Option 1:
Factory reset from the Web interface 00:31
-Option 2:
Factory reset with the pinhole method 03:00
-Option 3:
Factory reset from the on-screen display (TC8 part 2200-30760-001) 05:18
***Please note that this video also applies for all these Poly Studio X50 units:
BASE UNIT:
-X50 with TC8 Controller 2200-86270-001
TEAMS PRESET UNIT:
-X50 Base Unit 6230-86760-001
-X50 with Bluetooth Remote 6230-86765-001
-X50 with TC8 Controller 6230-86770-001
ZOOM PRESET UNIT:
-X50 Base Unit 6230-86500-001
-X50 with TC8 Controller 6230-86510-001
STARLEAF PRESET UNIT:
-X50 with TC8 Controller 6230-86875-001
GO TO ROOM PRESET UNIT:
-X50 with TC8 Controller 6230-86915-001
RING CENTRAL PRESET UNIT:
-X50 with TC8 Controller 6230-86965-001
DIALPAD PRESET UNIT:
-X50 Base Unit 6230-87428-001
-X50 with TC8 Controller 6230-87280-001
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[@AnilKumar-zo2eu]

Thank you so much sir for your packaged information

[@kamal47h]

Thank you for this video!

[@pauljamieson803]

So what happens when you delete the certificates? When setting up the device again, is there something specific you need to do? I ask as every morning when we get in, the device is in a startup loop and I have to power reset the device to fix the issue. I believe this started happening after a firmware update .. (I have already factory reset the tc80 tablet which did not fix anything ..)

[@fenixsebastian9213]

THANKS A LOT!!

[@marcelomonteiro227]

Thanks🙏

[@jonaruiz2414]

Nice.

[@tommyhoang3625]

hi, how do I get out of the discovering network screen after factory reset?

[@enriqueestrop]

Great video, I have one x50, and after the latest update i am getting lost of echo in the mic, I am trying to rollback to a previous version, I have downloaded from poly support, but cant make it to read the usb... any ideas on downgrade? Thanks!