Followed your steps EXACTLY and saved me probably over $200 service call. Thank you!! As a single female tackling household jobs can be scary for me, super simple and works perfect now
Norma you are an amazing woman I have the exact problem here at Home same fridge I’m going to repair it right now thank you 🙏 for the very detailed video you are an example of a hard-working knowledgeable woman wish they were more like you out there 👍🏽
Norma, I can’t thank you enough for doing this video! I have the exact same refrigerator with the same ice problem making the fan very noisy so it was very easy for me to solve the problem! Thanks a million!
What a badass you are like Ripley from Alien 1. Thank you so much for your help, saved me a couple hundred in a time where inflation, gas prices, and food cost so much.
My fridge has been doing this for 3 days! I watched your video and JUST finished doing what you did and it’s working great! Thank you so much for doing this video and helping me save some money!
Hello All, Thank you this information was very helpful. My experience...a slightly noisy refrigeraor that became obnoxiously noisey. The main noise was coming from the freezer area. It appeared to be the evaporator fan...good luck trying to get at it. Finally the simple fix (tried after listening to this video)and I believe to be the problem = ice/frost build up hitting the evaporator fan...(1) remove the ice from the ice maker,; (2) unplugg the refrigerator for 24 hrs (obviously if you can move your food to another refigerator); (3) put down a couple of towels in case of overflow of the drip pan from melted ice; (4) next day check the drip pan, access this from the panel at the bottom of the back of the refrigerator; (5) drain the drip pan, may have to use a rag and squeeze into a bucket method; (6) plug refrigerator back in and give it 24 hours to come to temperature (you may have to reset the refrig/freezer temps); (7) if all works, as mine did, reload your food and enjoy a silent refrigerator. Now, I understand this may not be everyone's refrigerator issue, but it worked for me without taking apart thr whole interior of the refrigerator. Good luck!
Thank you Norma, I did it for 5 or 6 times. Problem was coming back about ones a month. I replaced costly PC board and it did not help. Then I replaced cheap thermal switch and problem went away. No problem for more than a year now. You can try it too. Good luck!
You are a lifesaver thank you so much for this! My go-to appliance guy wouldn't touch it and wasn't about to pay those insane prices from the manufacturer. Don't know what creates this frost build up but hopefully it doesn't come back.
Let’s hope it doesn’t, for me it kept reoccurring often until I changed the temp on the fridge not sure if that was that helped but I had from coldest changed up to 38. And freezer from 0 to 3. You are so very welcomed glad to hear it helped you!!
Some people are saying dust build up is clogging the vents and not allowing it to exhaust the air. Therefore allowing it to built up ice. So that could potentially be why it keeps reoccurring!
Thank you so much. My fridge was making that sound for about a week and it stopped cooling today. I went ahead and followed your instructions and problem solved. Thanks again!!
Thank you for putting your time into making this I heard the motor noise today looked it up found you and problem solved, you rock I thank you so much.
Mrs. Norma I thank you so much... My fridge was making the same noise and I was afraid that it was gonna have to be replaced because we bought it last year from a refurbished dealer. I saw your video and done everything you've recommended and instantly my fridge started cooling off and is working like new again. You've saved me alot of money and headache. Thank you so much for taking the time to make this video and share for people like me.
I’m so happy to know it was helpful! Yesss 🙌🏼 we saved tons of money by doing this and knew so many others would encounter this issue! So happy you got it fixed!!
Great video. I am having the same issue with the fan noise and thanks to your video I now know how to fix it. When I contacted Samsung Rep she told me about $350 to fix.
So glad to hear this was helpful! Another reason why I filmed to help others save money and fix this on going issue. For me, it happens at least twice a year☹️
SO GLAD I found this video. You are great showing steps by steps I am doing this to my frig. It has been driving me crazy with the noise it is making! AND I didn’t know about defrosting buttons for ice maker!
I have exactly the same model you have but it has a foam/plastic cover on the back panel that doesn't allow me to reach the coils. But I followed the defrost guidelines and it worked fine. It took a few hours to completely defrost. Thanks!
My fridge started making this noise about 2 weeks ago. Found this video and I was not in the mood to get all the food out as we had just bought groceries. What I ended up doing was setting the temp up to 42 degrees instead of the 37 we had it on. And within 6-8 hours the noise went away. I left the temperature setting at 42 for about 36hrs, and then lowered it back to 37 and has been running fine with no noise.(been about a week since I did it and no noise) I thought I would share as it worked for me.
Hi Daniel, Thanks so much for sharing this with us! Cause my fridge still has this issue once in a while and I hate to take all the food out and taking all apart. It hasn’t done it in a while but if it ever does I will definitely be trying this! Thanks again! 😊
@@dominic-xu9ej actually I found the problem causing this noise with my fridge. As we know the noise was coming from ice building up and the fan started scraping the ice. Higher temperature worked for a week or 2 and it came back. Then I changed the heater element and temperature sensor. Few weeks later happened again, still making the same noise and once again found ice buildup on fan. Removed panel and defrosted ice again. Few weeks it started making noise again. I had read that a big chase for ice buildup is dirty vents or blocked vents. I had warned my wife not to place anything near the vents which are on both sides of my fridge. I looked down and both vents were being covered by boxes my wife had placed on each side of the fridge. So I moved the boxes and raised the temperature a few degrees so fan would stop and not make noise. The next day I lowered the temperature back to my normal 39 degrees for fridge and the noise was gone. Unblocking the vents allowed the ice to melt and it has been working perfect for 2 months now. Coldest my fridge has ever been. So my issue was we kept placing things to close to the vents.
Thank you - thank you - thank you. That was exactly my problem. Heaven only knows how much a appliance repair tech would have charged to come out and fix the problem and whether or not the repair person would replace a few good parts just for good measure! I hate to think that way but you never know.
Hey Norma, I had the same problem, you did it just like the professionals, I don't have a lot of time, so we just move things to the 2nd Fridge and unplug the noisy Fridge for 6 hours, since there aren't kids around I leave the doors open, then clean up the water from the melt and plug her back in. I love it when people aren't afraid to try Kudos.
Thanks, I appreciate your comment! having a 2nd fridge definitely helps a lot for situations like these. Glad you got it done and hope its not an occurring problem.
I had the exact same issue with the same model of refrigerator. I appreciate your video. I'm in the middle of the defrosting process and with all of the ice build up behind that panel I'm surprised this wasn't a problem sooner for me.
Great video , Thank you for taking the time to make this and share. it was helpful in resolving the same problem with my fridge and “save” our Thanksgiving 😊 Have a blessed Thanksgiving!
Thank you so much for the video, I was having the same problem but after watching your video and following the steps was able to fix the problem and thanks for your good work.
Wow I’m glad you were able to do this on your own because $80 + is a lot of money for them to just come and see the problem. Good for you finding a solution.
Try $450 got a quote yesterday. I live in LA the crook wants to replace 4 things. I should have told him why dont u replace the shelves and doors while u r at it.
Use hot water and turkey baster and spray it over the ice. Its much quicker than the blow dryer. And to avoid future ice build up increase both the freezer and fridge temperature to a couple of degrees warmer.
@@normadoes -Perhaps in your case you won't need it, but in my case I was doing exactly what you did, removing the back panel and melting down the ice with a blow dryer, but I was doing it about every 2-3 months and I finally got tired of repeating the same process over-and-over again. I don't know where I got the info, but I increased the freezer temperature from -O-to 3 degrees and the fridge from 36 to 39 degrees Fahrenheit. So far its been 6 months and no problem. The turkey baster technique has its pros and cons. Although its faster because I use hot boiling water, there is a risk of getting scorched. It can also get a bit messy with all extra ice water falling on the bottom and the clean up can get complicated.
Norma nice job! I have a similar refrigerator. We had water leaking from the freezer and it ended up being that an item got stuck behind the freezer compartment drawer which was breaking the seal.
Thank you, this video really helped me a lot. Melting all that ice in my fridge took about 20 mins. At one point I accidently switched it to the cool setting and it wasn't melting anything. haha
Great tutorial. Thanks. These Samsung fridges are lemons. Have had nothing but problems with ice maker and fan freezing up and handles breaking off and mullion breaking and improper seals and..should I go on?
It happened quite often before the video, right before my warranty expired. After the video, a few more times until someone commented to change the fridge temp, honestly IDK if that did it but I haven't had a problem since! Never buying a Samsung again!
This is great but there is one warning people should get before they take off that panel. Samsung used a foam seal (instead of a silicone or rubber seal that would have cost an extra couple of bucks) that seal WILL crack when you take off the panel no matter how gentle you are. Once that seal cracks your going to be dealing with this far more often. If you can fix this without taking off the pannel just by running multiple defrosts do it that way.
OMG NORMA..I COULD KISS U RIGHT NOW, WOKE UP TO A LOUD HUMMING FRIDGE, WE HAVE THE SAME FRIDGE AS YOURS, FOLLOWED YOUR STEPS TO A T, NO MORE HUMMING, YOU SAVED US MONEY AS WE WERE GOING TO CALL REPAIR PERSON..ILL NEVER BUY A SUMSUNG FRIDGE AGAIN, TO MUCH OF A HEADACHE..THANKS FOR SHARING THIS!!!!👏🏽👏🏽👏🏽👌🏽👌🏽👌🏽
Nice video. I have the same model. However it will just freeze up again. The fix is to install foam insulation tape on the Freon tubes that enter on the top rt. of the compartment. Tape is available at HD. Frost King pipe wrap insulation tape. 100174724 or FV15H. Carefully wrap the tubes with the tape and they will not condense water on them anymore.
Hi! Oh thanks so much for the tips! I haven’t had a problem recently, however now the bigger problem is the ice maker! It constantly stops making ice due to frozen stuck cubes above the ice make🤦🏻♀️
Samsung replaces ice maker free of charge. Apparently it’s an ongoing issue with their refrigerators. Just call customer service, they will send a technician to replace your ice maker no matter weather you still have warranty on it or not.
@@sbr38 I wrapped mine as much as I could without bending the tubing too much. Try to get it covered as best you can from where the tube enters at the top down to the coil as there is no defrost wire along the tube. There is a video I saw that showed how to do it, but didn't save it. You should be able to find it if needed.
Easier than the hair dryer is just put a small directional fan blowing air onto the evaporator coils. That will melt the ice and dry the area at the same time, and you don't have to stand there holding the hair dryer...
omg!!! thank you exactly sound happening with my fridge every time I open it makes the sound and the food in the freezer is melting..so now I have to be brave to try doing this myself... or left my food get bad and wait till it melt...:P
Omg this video saved my life lol , mine started this morning and was 💭 thinking omg it’s broken , then saw this video and now going to fix the problem . Thank you so much great video
video is nice. After looking at many of these videos from Various Manufacturers this problem is really common. For cost of these refrigerators the design is flawed. We should not put up with. From my point if view a common comment from suppliers is putting too much items in the refrigerator and or Freezer drawer. I found that all appliance salesperson mention it but most of the videos seem to show lightly filled refrigerators. If a person does a lot of cooking the compartment can easily over filled. This in turn can affect the circulation and in turn maybe be also causing the ice buildup behind the panels.
Thank you for the helpful video. I have done this a couple of times already but seem to keep having to do this every 3-4 weeks. Are there others who have to do it this frequently? I wonder if there is something else that is not working like the defrost sensor but dont know how to test it out
Glad it helped! I had the same on going issue for months. It has stopped completely the one thing I did recently was change the fridge temperature to 34 instead of the coolest temp, not sure if that was what helpe but it hasn't happened since. I have had some people on here say they had to replace the sensor to prevent this ongoing issue :)
Our GE refrigerator was doing the exact same thing! Our control panel would not let us do what you did in the video. We emptied the fridge, unplugged it so it could defrost quicker. We didn't take that back panel off. We just put the hair dryer on that area instead. IT WORKED! Who would think that being 2021, that you would have to even consider doing this to an appliance. Thanks!
Hi Karyn, sorry to hear you’re having this issue with your fridge! It’s so annoying to have to deal with such issue, it’s a lot of work to move all your food out to have it defrost! I hope this doesn’t persist, glad you got it done. Glad the video was somewhat helpful 😊
Great job, now I know what to do. It looks a bit daunting with the screws and being mindful of the back wires. Thanks for this. Saved yourself $200 in the process ✨️ 👍
Thank u Norma. Unfortunately this prob happened twice in 4 weeks. It usually happens once every summer. I thought maybe bec of the heat in summer and we open the refrigerator too much and the temp diff creates condensation that freezes behind the panel. It’s so frustrating that it happened twice in 4 weeks. I have a feeling it’s going to conk out.
Sorry to hear that! It’s very frustrating. I changed then temp to 37 try doing so see if maybe that’ll help in any way, I haven’t had the problem since. I kicked my Samsung to the garage lol I now have an LG and loving it! Good luck to you!
Norma it looks like that froze up because the temp sensor came off the copper tubing were it should be mounted . when you put the cover back on it is not mounted in the right place so it probably froze over again
Hello Norma! Thank you for sharing this. How often does this issue happen to your fridge? Did your coils keep getting ice buildup after increasing the temp to 37? I’m debating whether to fix it myself, but I’d rather call Samsung if it’s gonna keep happening every couple of weeks.
Thank you so much for sharing! I found your video after my fridge was doing this and followed your instructions today and so far it’s working and SO quiet I’m scared it’s not working lol!
THANKS! Ours was gifted to us and it has been a NIGHTMARE ever since. YES, IT'S THE LAWSUIT FRIDGE! In 2010 I bought a Samsung wall AC, that was installed, then proven to be defective. It wasn't until the 3rd one under warranty actually worked properly, In the meantime, I paid for 3 difficult (up high above permanent fixtures) installations. MORAL OF THE STORY AND LESSON LEARNED: 1) Don't expect a gift to always be beneficial to you, 2) The only Korean thing I will purchase from this day forward is KImchi!
That is amazing but the process is not complete yet. You should clean the back filter and use a vacuum if you can. I saw that in another video and worked great.
This is a case of not judging a book by its cover. Don't be fooled. Beautiful on the outside, but if it's insides aren't right... This is really not that 'easy' to do, The video is great, but it didn't show all the hiccups, speed bumps, and difficulties, and having leave out food for long enough to completely thaw the inside (unless you have a commercial [carpet] steamer) just isn't safe.
@@aaangel30 : most definitely! We bought this fridge about 5 yrs ago and had this happen like 1 el right after our extended service contract ended. Still called but it was a no-go unless we paid like $400 for inspection and repair. Crazy!!! We decided against it because repair guy was gonna be 1 wk out, cost, plus all I saw online said it would continue to occur since it was a major defect of this appliance. We just bought an in-stock fridge that next day...NOT Samsung!! We had our Samsung in the garage so it could defrost and so we could see if we could fix it. After about a week, plugged it in and it worked great. Used it as a back up (so happy for THAT) instead of moving it back in again...and after 3 months it happened again! I had a theory it was the ice maker line dripping water and it freezing up...but no water line in garage, so that theory went out the door. Next theory was leveling...but that also went out the door when we leveled and made sure it was not tilted any which way. So def a DEFECTIVE product since it keeps happening every 2-3 months. After 1 yr it started not cooling even though it said 37°...so now we have another issue! Decided it is not worth the electricity for just having the freezer work, so now it is totally off. Will NEVER purchase a Samsung appliance again!
Much of what you have is correct, but there's something really wrong with your defrost sensor, it's not connected, it's just laying down on the coil, it should be mounted to the right pipe up above and insulated and the pipes entering insulated, if you look at your video at 5:38 as you remove the cover the ice buildup is up top around those pipes, those pipes carry refrigerant that has to be 20F lower at least than the temp you want to box to be, so if you want your box to be 34, the refrigerant has to get down to 14F, which is well below freezing, the pipes are insulated as they come up from below but as they enter the box they are exposed, factory too cheap to add the insulation, I've been in HVACR for over 50years, but the companies I worked for rarely did residential refrigeration, this just happened to mine with the evap fan, but we have had issues with the icemaker, it's a poor design, air can creep up the shutter door and the added humidity freezes up the icemaker. I thought that the evap sensor was installed wrong too, but the factory sent out a bulletin about this is issue, link below, that shows the proper install is where it was, I still question this. These units have a lot of design issues and there's a class action lawsuit, the sad fact is what you and I and others have done may or may not fix this because there are several possible causes, isn't that awesome?, you'll see in the bulletin. The other thing I did was insulate the lines coming in to the coil, generally in refrigeration systems these lines are insulated completely from the coil out, they will get cold and humidity in the air will freeze to them and then the ice will grow, how fast depends on how much humidity is getting into the fridge, also sealing as you showed is important. I also insulated the sensor especially at the back where it was touching the body of the fridge, a sensor must only sense the pipe and therefore the temperature of the refrigerant, if it is exposed to air or another object it's senses the wrong temp, that yellow sensor is the defrost sensor, it could very well be that these sensors aren't sensing properly and the unit is not going defrost and that is why they ice up. We've had a lot of issues with all kinds of HVACR equipment related to sensor placement and insulation across the industry, the computer can only respond to what it's told. And yes these have a little computer. Cheers and check this out, for a unit to have this many possible problems is not good. f01.justanswer.com/Rushrepair/c03e588e-a4c1-4a76-ba27-2cc5e610260b_SamsungBull.pdf
What is the black gunk that melted on the front of the panel? I have it on mine and can’t figure out if that’s causing a problem. It looks like it melted off one of the wires
You go girl! My hubby was shocked I fixed our Samsung. Been doing for a few years, because I too graduated from the “university of UA-cam”! I am now a certified plumber! Just kidding! 🤣😂🤣😂🤣
One of the things that I love about UA-cam is that you find how to do almost anything. Just like this. TFS 🥰
The Long Run with Joel and Christy Right! Couldn’t agree more! TFW!!❤️
@@normadoes there was someone topless reflecting on ur fridge 🙂
Followed your steps EXACTLY and saved me probably over $200 service call. Thank you!! As a single female tackling household jobs can be scary for me, super simple and works perfect now
YES, YES!! SO happy it worked out for you!!
Norma you are an amazing woman I have the exact problem here at Home same fridge I’m going to repair it right now thank you 🙏 for the very detailed video you are an example of a hard-working knowledgeable woman wish they were more like you out there 👍🏽
Thanks so much for you kind comment! Hope this helps and solves your fridge issue!
It did 👍🏽👌🏽 fridge working like new again Gracias 🙏
You go girl. This worked for me. I am a female who enjoys DYI projects. This video was great. Thanks🎉
Norma, I can’t thank you enough for doing this video! I have the exact same refrigerator with the same ice problem making the fan very noisy so it was very easy for me to solve the problem! Thanks a million!
Yay! So glad to hear that!! 👍🏼
What a badass you are like Ripley from Alien 1. Thank you so much for your help, saved me a couple hundred in a time where inflation, gas prices, and food cost so much.
👏🏼👏🏼👍🏼
My fridge has been doing this for 3 days! I watched your video and JUST finished doing what you did and it’s working great! Thank you so much for doing this video and helping me save some money!
Yay! So happy to hear that! That was the purpose of this video to save y’all folks some money, an easy fix you can do yourself 😊 way to go! 👏🏼
Make sure you check under the deli drawer for water and ice after you defrost the ice.
@@angeliquehopkins2594 Good point, forgot to share that! Thanks
Hello All, Thank you this information was very helpful. My experience...a slightly noisy refrigeraor that became obnoxiously noisey. The main noise was coming from the freezer area. It appeared to be the evaporator fan...good luck trying to get at it. Finally the simple fix (tried after listening to this video)and I believe to be the problem = ice/frost build up hitting the evaporator fan...(1) remove the ice from the ice maker,; (2) unplugg the refrigerator for 24 hrs (obviously if you can move your food to another refigerator); (3) put down a couple of towels in case of overflow of the drip pan from melted ice; (4) next day check the drip pan, access this from the panel at the bottom of the back of the refrigerator; (5) drain the drip pan, may have to use a rag and squeeze into a bucket method; (6) plug refrigerator back in and give it 24 hours to come to temperature (you may have to reset the refrig/freezer temps); (7) if all works, as mine did, reload your food and enjoy a silent refrigerator.
Now, I understand this may not be everyone's refrigerator issue, but it worked for me without taking apart thr whole interior of the refrigerator. Good luck!
Thank you Norma, I did it for 5 or 6 times. Problem was coming back about ones a month. I replaced costly PC board and it did not help. Then I replaced cheap thermal switch and problem went away. No problem for more than a year now. You can try it too. Good luck!
You are a angel! Followed your instructions and its running great. Thank you Norma!
Yay! So happy to hear that 👏🏼👏🏼
I haven't even attempted anything yet, but my confidence in dealing with this has gone way up due to watching this video. Thank you!
You are a lifesaver thank you so much for this! My go-to appliance guy wouldn't touch it and wasn't about to pay those insane prices from the manufacturer. Don't know what creates this frost build up but hopefully it doesn't come back.
Let’s hope it doesn’t, for me it kept reoccurring often until I changed the temp on the fridge not sure if that was that helped but I had from coldest changed up to 38. And freezer from 0 to 3. You are so very welcomed glad to hear it helped you!!
Some people are saying dust build up is clogging the vents and not allowing it to exhaust the air. Therefore allowing it to built up ice. So that could potentially be why it keeps reoccurring!
Mine lasts for about a month
Thank you so much. My fridge was making that sound for about a week and it stopped cooling today. I went ahead and followed your instructions and problem solved. Thanks again!!
Yay glad it worked for you!👏🏼
Thank you for putting your time into making this I heard the motor noise today looked it up found you and problem solved, you rock I thank you so much.
👍🏼👏🏼👏🏼
Mrs. Norma I thank you so much... My fridge was making the same noise and I was afraid that it was gonna have to be replaced because we bought it last year from a refurbished dealer. I saw your video and done everything you've recommended and instantly my fridge started cooling off and is working like new again. You've saved me alot of money and headache. Thank you so much for taking the time to make this video and share for people like me.
I’m so happy to know it was helpful! Yesss 🙌🏼 we saved tons of money by doing this and knew so many others would encounter this issue! So happy you got it fixed!!
Great video. I am having the same issue with the fan noise and thanks to your video I now know how to fix it. When I contacted Samsung Rep she told me about $350 to fix.
So glad to hear this was helpful! Another reason why I filmed to help others save money and fix this on going issue. For me, it happens at least twice a year☹️
SO GLAD I found this video. You are great showing steps by steps I am doing this to my frig. It has been driving me crazy with the noise it is making! AND I didn’t know about defrosting buttons for ice maker!
Im so glad you found my video!! I hope it helped solve your problem!! 🤗
You rock, that was the easiest repair ever, I did it in my bathrobe before work… That is fix the fridge, thank you so much
Glad to hear that!!👏🏼👏🏼
I have exactly the same model you have but it has a foam/plastic cover on the back panel that doesn't allow me to reach the coils. But I followed the defrost guidelines and it worked fine. It took a few hours to completely defrost. Thanks!
Glad that worked out for you, lets hope it does not reoccur! Thanks for watching glad this video was helpful
I don't know how to say thank you so much for sharing this video...
This definitely solved my problem.God Bless
This makes me so happy! Love hearing my video was helpful for so many of you!!! ❤️
My exact same fridge has the same problem. Tomorrows task and i'm confident I can fix it too. Thank you
You can do it! Im 💯 sure it will solve the problem!
My fridge started making this noise about 2 weeks ago. Found this video and I was not in the mood to get all the food out as we had just bought groceries. What I ended up doing was setting the temp up to 42 degrees instead of the 37 we had it on. And within 6-8 hours the noise went away. I left the temperature setting at 42 for about 36hrs, and then lowered it back to 37 and has been running fine with no noise.(been about a week since I did it and no noise) I thought I would share as it worked for me.
Hi Daniel, Thanks so much for sharing this with us! Cause my fridge still has this issue once in a while and I hate to take all the food out and taking all apart. It hasn’t done it in a while but if it ever does I will definitely be trying this! Thanks again! 😊
Do thé noise is back since you fix it .
Thanks
@@dominic-xu9ej actually I found the problem causing this noise with my fridge. As we know the noise was coming from ice building up and the fan started scraping the ice. Higher temperature worked for a week or 2 and it came back. Then I changed the heater element and temperature sensor. Few weeks later happened again, still making the same noise and once again found ice buildup on fan. Removed panel and defrosted ice again. Few weeks it started making noise again. I had read that a big chase for ice buildup is dirty vents or blocked vents. I had warned my wife not to place anything near the vents which are on both sides of my fridge. I looked down and both vents were being covered by boxes my wife had placed on each side of the fridge. So I moved the boxes and raised the temperature a few degrees so fan would stop and not make noise. The next day I lowered the temperature back to my normal 39 degrees for fridge and the noise was gone. Unblocking the vents allowed the ice to melt and it has been working perfect for 2 months now. Coldest my fridge has ever been. So my issue was we kept placing things to close to the vents.
Thanks Daniel i will try your advise 👍
I will try that, thank you.
Thank you so much. I was searching videos on this problem to fix my refrigerator. This is the best video I found. Thanks again.
Yay! Glad it helped!
You’re so welcome!!
Thank you - thank you - thank you. That was exactly my problem. Heaven only knows how much a appliance repair tech would have charged to come out and fix the problem and whether or not the repair person would replace a few good parts just for good measure! I hate to think that way but you never know.
Im so glad you found my video!! So happy to know it has helped so many of y’all!
Hey Norma, I had the same problem, you did it just like the professionals, I don't have a lot of time, so we just move things to the 2nd Fridge and unplug the noisy Fridge for 6 hours, since there aren't kids around I leave the doors open, then clean up the water from the melt and plug her back in. I love it when people aren't afraid to try Kudos.
Thanks, I appreciate your comment! having a 2nd fridge definitely helps a lot for situations like these. Glad you got it done and hope its not an occurring problem.
Great video well described and kudos to having confidence to diy without paying.
I had the exact same issue with the same model of refrigerator. I appreciate your video. I'm in the middle of the defrosting process and with all of the ice build up behind that panel I'm surprised this wasn't a problem sooner for me.
Thank YOU! Just followed your video step by step and humming noise is GONE!
Awesome! Glad to hear that!
Great video but that is not a fix for the next ice build up. What is the permanent fix?
Great video , Thank you for taking the time to make this and share. it was helpful in resolving the same problem with my fridge and “save” our Thanksgiving 😊 Have a blessed Thanksgiving!
It really works!, just tried it and the loud noise is gone. Thank you.
Yay awesome 👏🏼 🤗 my pleasure! Glad it worked out for you!
Thank you so much for the video, I was having the same problem but after watching your video and following the steps was able to fix the problem and thanks for your good work.
👏🏼👏🏼👏🏼👍🏼
Wow I’m glad you were able to do this on your own because $80 + is a lot of money for them to just come and see the problem. Good for you finding a solution.
Yess I was so glad I got it fixed and saved some 💰 Thanks for watching!
Try $450 got a quote yesterday. I live in LA the crook wants to replace 4 things. I should have told him why dont u replace the shelves and doors while u r at it.
Use hot water and turkey baster and spray it over the ice. Its much quicker than the blow dryer. And to avoid future ice build up increase both the freezer and fridge temperature to a couple of degrees warmer.
Ah ok! Thanks for these tips! I haven’t had a problem with it hopefully it stays this way 😊
@@normadoes -Perhaps in your case you won't need it, but in my case I was doing exactly what you did, removing the back panel and melting down the ice with a blow dryer, but I was doing it about every 2-3 months and I finally got tired of repeating the same process over-and-over again. I don't know where I got the info, but I increased the freezer temperature from -O-to 3 degrees and the fridge from 36 to 39 degrees Fahrenheit. So far its been 6 months and no problem. The turkey baster technique has its pros and cons. Although its faster because I use hot boiling water, there is a risk of getting scorched. It can also get a bit messy with all extra ice water falling on the bottom and the clean up can get complicated.
You are so great, and what a wonderful demonstration! A+++++++++++++ to you!
Thank you!!
Norma nice job! I have a similar refrigerator. We had water leaking from the freezer and it ended up being that an item got stuck behind the freezer compartment drawer which was breaking the seal.
Thanks for watching! Glad you found the issue hope it’s working well for you now!
Thanks Norma..great video..will tackle my frig tomorrow..it’s making same sound as yours was
Thank you, this video really helped me a lot. Melting all that ice in my fridge took about 20 mins. At one point I accidently switched it to the cool setting and it wasn't melting anything. haha
Glad it was helpful 🙂👍🏼
Great tutorial. Thanks. These Samsung fridges are lemons. Have had nothing but problems with ice maker and fan freezing up and handles breaking off and mullion breaking and improper seals and..should I go on?
Add LG to your list.
Thank you so much!!! Followed everything you did and it worked!!!! Saved me so much cash and my kids think i’m a hero lol - thank you for the video!!!
Glad I could help Michele! You are most welcome!!
Thanks so much for your helpful video! I used vinegar around the area that iced up. Hoping this will prevent a refreeze.
Ah thanks for that tip!!
Glad to see women doing DIY things. How often does this happen to your fridge?
It happened quite often before the video, right before my warranty expired. After the video, a few more times until someone commented to change the fridge temp, honestly IDK if that did it but I haven't had a problem since! Never buying a Samsung again!
I just fixed my fridge after watching your video 🎉🎉🎉♥️♥️♥️
Yay👏🏼 Happy to hear that!!!
Not really. Unless you fix the root cause of why the ice formed, it will continue to happen.
Thank you, that helps... we are having the same problem.
Great video
This is great but there is one warning people should get before they take off that panel. Samsung used a foam seal (instead of a silicone or rubber seal that would have cost an extra couple of bucks) that seal WILL crack when you take off the panel no matter how gentle you are. Once that seal cracks your going to be dealing with this far more often.
If you can fix this without taking off the pannel just by running multiple defrosts do it that way.
Or turn the fridge off for a day or 2. But it hasn't fixed the problem just dealt with the symptom
Thanks for the video. How long we have to wait to see the cool effect in action? Its sitting in 30 celsius.
This worked a treat for me, thanks for sharing 🙂👍
Go job Norman. I have the same Samsung brand and follow the same sets.
I'll try the defrost mode now, but I have a feeling I'll have to do the entire routine. Thanks
Good luck! Hope it works!
Yep. We did it a couple times while we waited for parts.
OMG NORMA..I COULD KISS U RIGHT NOW, WOKE UP TO A LOUD HUMMING FRIDGE, WE HAVE THE SAME FRIDGE AS YOURS, FOLLOWED YOUR STEPS TO A T, NO MORE HUMMING, YOU SAVED US MONEY AS WE WERE GOING TO CALL REPAIR PERSON..ILL NEVER BUY A SUMSUNG FRIDGE AGAIN, TO MUCH OF A HEADACHE..THANKS FOR SHARING THIS!!!!👏🏽👏🏽👏🏽👌🏽👌🏽👌🏽
Yay glad it worked out for you!!!👏🏼👏🏼
Nice video. I have the same model. However it will just freeze up again. The fix is to install foam insulation tape on the Freon tubes that enter on the top rt. of the compartment. Tape is available at HD. Frost King pipe wrap insulation tape. 100174724 or FV15H. Carefully wrap the tubes with the tape and they will not condense water on them anymore.
Hi! Oh thanks so much for the tips! I haven’t had a problem recently, however now the bigger problem is the ice maker! It constantly stops making ice due to frozen stuck cubes above the ice make🤦🏻♀️
Samsung replaces ice maker free of charge. Apparently it’s an ongoing issue with their refrigerators. Just call customer service, they will send a technician to replace your ice maker no matter weather you still have warranty on it or not.
@@olgabachynska5039
Gonna try this, do you wrap it all over the exposed copper part?
@@sbr38 I wrapped mine as much as I could without bending the tubing too much. Try to get it covered as best you can from where the tube enters at the top down to the coil as there is no defrost wire along the tube. There is a video I saw that showed how to do it, but didn't save it. You should be able to find it if needed.
Excellent tutorial! I'm going to give it a shot tomorrow 👍
Thanks so much! Hope everything turns out well for you!
Easier than the hair dryer is just put a small directional fan blowing air onto the evaporator coils. That will melt the ice and dry the area at the same time, and you don't have to stand there holding the hair dryer...
omg!!! thank you exactly sound happening with my fridge every time I open it makes the sound and the food in the freezer is melting..so now I have to be brave to try doing this myself... or left my food get bad and wait till it melt...:P
Omg this video saved my life lol , mine started this morning and was 💭 thinking omg it’s broken , then saw this video and now going to fix the problem . Thank you so much great video
Well done! Video helps me with my issue as well- thanks!
video is nice. After looking at many of these videos from Various Manufacturers this problem is really common. For cost of these refrigerators the design is flawed. We should not put up with. From my point if view a common comment from suppliers is putting too much items in the refrigerator and or Freezer drawer. I found that all appliance salesperson mention it but most of the videos seem to show lightly filled refrigerators. If a person does a lot of cooking the compartment can easily over filled. This in turn can affect the circulation and in turn maybe be also causing the ice buildup behind the panels.
Thank you for the helpful video. I have done this a couple of times already but seem to keep having to do this every 3-4 weeks. Are there others who have to do it this frequently? I wonder if there is something else that is not working like the defrost sensor but dont know how to test it out
Glad it helped! I had the same on going issue for months. It has stopped completely the one thing I did recently was change the fridge temperature to 34 instead of the coolest temp, not sure if that was what helpe but it hasn't happened since. I have had some people on here say they had to replace the sensor to prevent this ongoing issue :)
@@normadoes Fridge temperature 34F is the coolest right? You meant set the temperature to 44F? Thanks
I hate doing defrosting every two weeks
@@Pingpongdragon666 Try setting it to its highest F, see if that works. Sucks your having to deal with frustration.
Ive had to defrost mine twice now and it needs done again i have the temp set at 42. I'm so sick of doing this.
Wow! Who would’ve thought! Good for you super woman!🤗
Lol Thanks!
Our GE refrigerator was doing the exact same thing! Our control panel would not let us do what you did in the video. We emptied the fridge, unplugged it so it could defrost quicker. We didn't take that back panel off. We just put the hair dryer on that area instead. IT WORKED! Who would think that being 2021, that you would have to even consider doing this to an appliance. Thanks!
Hi Karyn, sorry to hear you’re having this issue with your fridge! It’s so annoying to have to deal with such issue, it’s a lot of work to move all your food out to have it defrost! I hope this doesn’t persist, glad you got it done. Glad the video was somewhat helpful 😊
@@normadoes IT WAS VERY HELPFUL! It solved the problem and I don't have to replace the fridge or call a repair man.
@@karynivancich551 good for you 👏🏼
Thanks! Our panel had screws in different places but, we were able to blow dry it without taking the panel off and the noise has stopped.
Awesome! Glad it worked out for y’all
Great job, now I know what to do. It looks a bit daunting with the screws and being mindful of the back wires. Thanks for this. Saved yourself $200 in the process ✨️ 👍
Thank you, I'm going to try this in the morning. And hopefully I can cancel the repairman apt.
You got this, good luck!
My family thanks you! We used the hanger tip too…. 💪🏽
Aww ty! 👏🏼👏🏼
Wow you are so handy! I never had this problem yet but still kept watching😀🌺
Thanks for watching
Great video ma'am! I've done this once before and its time to do it again! Buying LG next time.
Thank you 👏🏼👏🏼👍🏼
DO NOT GO NEAR LG. READ ABOUT THEIR COMPRESSOR ISSUES AND LAW SUITS.
Thank u Norma. Unfortunately this prob happened twice in 4 weeks. It usually happens once every summer. I thought maybe bec of the heat in summer and we open the refrigerator too much and the temp diff creates condensation that freezes behind the panel. It’s so frustrating that it happened twice in 4 weeks. I have a feeling it’s going to conk out.
Sorry to hear that! It’s very frustrating. I changed then temp to 37 try doing so see if maybe that’ll help in any way, I haven’t had the problem since. I kicked my Samsung to the garage lol I now have an LG and loving it! Good luck to you!
Norma thank you so much! You are a life saver!
Thank you!!!❤️
@@normadoes ;)
Norma it looks like that froze up because the temp sensor came off the copper tubing were it should be mounted . when you put the cover back on it is not mounted in the right place so it probably froze over again
Ah ok thanks you for that! I have placed it back onto the same spot and still froze up again!
@@normadoes they make a heater element that can be added to the main heater at Bens appliances on you tube should work for that model
Thanks.
Hello Norma! Thank you for sharing this. How often does this issue happen to your fridge? Did your coils keep getting ice buildup after increasing the temp to 37? I’m debating whether to fix it myself, but I’d rather call Samsung if it’s gonna keep happening every couple of weeks.
I have to do mine every 3 to 6 months, it's ridiculous! Do not buy a Samsung refrigerator!!!
It happened to my Samsung refrigerator as well. I will not buy Samsung refrigerator again.
I was doing this almost every month until we increased the temp over 37 since then we haven’t had an issue!
Here is how you fix it permanently. Be careful who you listen to and social media ua-cam.com/video/ZuPwxRuhlYk/v-deo.html
@@darkspruce so nice of you thanks! It’s been over 6months since I’ve had a problem but if it reoccurs I’ll definitely watch your video!
Thank you so much for sharing! I found your video after my fridge was doing this and followed your instructions today and so far it’s working and SO quiet I’m scared it’s not working lol!
THANKS! Ours was gifted to us and it has been a NIGHTMARE ever since. YES, IT'S THE LAWSUIT FRIDGE! In 2010 I bought a Samsung wall AC, that was installed, then proven to be defective. It wasn't until the 3rd one under warranty actually worked properly, In the meantime, I paid for 3 difficult (up high above permanent fixtures) installations.
MORAL OF THE STORY AND LESSON LEARNED: 1) Don't expect a gift to always be beneficial to you, 2) The only Korean thing I will purchase from this day forward is KImchi!
Good video. Did you keep the fridge plugged into the wall while defrosting the ice?
That is amazing but the process is not complete yet. You should clean the back filter and use a vacuum if you can. I saw that in another video and worked great.
What a headache lol!. Thanks for sharing. Tuning in for more!!!
TY❤️
Would this be fine if we just let it beep for 20 mins? Instead of taking it apart and doing all that?
Thank you!! You are awesome! I just fixed my refrigerator!
Yay glad to hear that!! It has worked for so many people!!👏🏼👏🏼
I have this exact fridge! Thanks for this video just in case this happens to me!
Thanks for watching! I hope it doesn't happen to you in can be pretty annoying lol
Thanks. Where is all the water going when it's defrosting?
it goes down to the drain pan, if its sitting there then your drain is clogged, you'll need a hard piece of wire to pick it and de clog it
I have had this issue since 2017 and am amazed that it's so widespread. A terrible endorsement for what is generally an ok fridge.
That was an awesome video! Solved my fridge problem!
So glad it was helpful!! Thanks! Glad you found my video!! I knew I wasn’t the only one with this issue!!
Where does the water drain to? I have this fridge and there isn't a drain line coming out of it. Only a water line coming in and the power cord.
Great job!! This video helped me out of all the others based on this issue. Thank you!!
Glad it helped!
Worked great. Thanks for the video
Glad it worked out for you
Beautiful fridge 👏👏😘❤️i love it
This is a case of not judging a book by its cover. Don't be fooled.
Beautiful on the outside, but if it's insides aren't right...
This is really not that 'easy' to do, The video is great, but it didn't show all the hiccups, speed bumps, and difficulties, and having leave out food for long enough to completely thaw the inside (unless you have a commercial [carpet] steamer) just isn't safe.
@@aaangel30 : most definitely!
We bought this fridge about 5 yrs ago and had this happen like 1 el right after our extended service contract ended. Still called but it was a no-go unless we paid like $400 for inspection and repair. Crazy!!! We decided against it because repair guy was gonna be 1 wk out, cost, plus all I saw online said it would continue to occur since it was a major defect of this appliance. We just bought an in-stock fridge that next day...NOT Samsung!! We had our Samsung in the garage so it could defrost and so we could see if we could fix it. After about a week, plugged it in and it worked great. Used it as a back up (so happy for THAT) instead of moving it back in again...and after 3 months it happened again! I had a theory it was the ice maker line dripping water and it freezing up...but no water line in garage, so that theory went out the door. Next theory was leveling...but that also went out the door when we leveled and made sure it was not tilted any which way. So def a DEFECTIVE product since it keeps happening every 2-3 months. After 1 yr it started not cooling even though it said 37°...so now we have another issue! Decided it is not worth the electricity for just having the freezer work, so now it is totally off. Will NEVER purchase a Samsung appliance again!
Great job this was very helpful
Did a great Job😊
Much of what you have is correct, but there's something really wrong with your defrost sensor, it's not connected, it's just laying down on the coil, it should be mounted to the right pipe up above and insulated and the pipes entering insulated, if you look at your video at 5:38 as you remove the cover the ice buildup is up top around those pipes, those pipes carry refrigerant that has to be 20F lower at least than the temp you want to box to be, so if you want your box to be 34, the refrigerant has to get down to 14F, which is well below freezing, the pipes are insulated as they come up from below but as they enter the box they are exposed, factory too cheap to add the insulation, I've been in HVACR for over 50years, but the companies I worked for rarely did residential refrigeration, this just happened to mine with the evap fan, but we have had issues with the icemaker, it's a poor design, air can creep up the shutter door and the added humidity freezes up the icemaker. I thought that the evap sensor was installed wrong too, but the factory sent out a bulletin about this is issue, link below, that shows the proper install is where it was, I still question this. These units have a lot of design issues and there's a class action lawsuit, the sad fact is what you and I and others have done may or may not fix this because there are several possible causes, isn't that awesome?, you'll see in the bulletin. The other thing I did was insulate the lines coming in to the coil, generally in refrigeration systems these lines are insulated completely from the coil out, they will get cold and humidity in the air will freeze to them and then the ice will grow, how fast depends on how much humidity is getting into the fridge, also sealing as you showed is important. I also insulated the sensor especially at the back where it was touching the body of the fridge, a sensor must only sense the pipe and therefore the temperature of the refrigerant, if it is exposed to air or another object it's senses the wrong temp, that yellow sensor is the defrost sensor, it could very well be that these sensors aren't sensing properly and the unit is not going defrost and that is why they ice up. We've had a lot of issues with all kinds of HVACR equipment related to sensor placement and insulation across the industry, the computer can only respond to what it's told. And yes these have a little computer. Cheers and check this out, for a unit to have this many possible problems is not good. f01.justanswer.com/Rushrepair/c03e588e-a4c1-4a76-ba27-2cc5e610260b_SamsungBull.pdf
Omg thank you Norma 👏🤘👊you rock
Great video. Men make it look hard so hard. Lol
😁 thanks!!
What is the black gunk that melted on the front of the panel? I have it on mine and can’t figure out if that’s causing a problem. It looks like it melted off one of the wires
im not 100% sure but it looks like some type of adhesive to hold the wires in place
Thanks !for the tips Easy and fast.
Did you take the food out of the bottom fridge?
Thank you!!
Good video! Always nice to see how it comes apart. Have you or anyone else figured out why it freezes?
Thanks! Unfortunately we have not!
You go girl! My hubby was shocked I fixed our Samsung. Been doing for a few years, because I too graduated from the “university of UA-cam”! I am now a certified plumber! Just kidding! 🤣😂🤣😂🤣
😂 you’re hilarious!! So glad this video was helpful!! I knew I wasn’t the only one with this issue! Thanks so much for watching 🤗
Hi Norma, probably mine is the bottom has problem, the freezer door open and the noise stops. Any advice would be appreciated
You go girl!!!
Has it done it again? Or was it a permanent fix? Just wondering if something else could be going on, or if it’s just a build up over time
Well done 👍
Great video! Been doing this for the past one year, keeps freezing up every month. Might just end up buying a new fridge, any recommendations?
Thanks! Im glad it was helpful to you! Try increasing the temp on both the freezer and fridge. We did that and haven’t had a problem since
@@normadoes I started doing the forced defrost and it seems to be working. What temp do you keep yours at?