I've come to realize that the screw driver method is designed to either break your auger or get you to call a technician. Or both. Thanks for the video.
Bro you are a life saver!! I literally could not get it off using the screwdriver method. I fished out my strap from my tool box and had the agitator off in 2 seconds!!! Well done
Thank you for this video ! I tried the screwdriver method and was about to give up until I saw your video. Found the tool at Walmart and was able to get it off with little effort. You're a lifesaver !
This is the only video that needs to be watched... thanks so much. I literally broke a screwdriver trying to remove it... was about to use a sledge. Thanks. That worked perfectly
Had the same issues you had. Found your video and used the same tool you did. Came off within a minute. Wish we know about this before destroying our arms for an hour using the screwdriver method haha! Please for anyone that needs to do this, this video is for you.
Thanks for putting me out of my misery. I found a strap wrench at the bottom of my tool box. I knew that it was good for something other than removing lids from jars. '73 K1FQL
I’m have the same issue but trying to many times and putting effort still not coming out may I know which way you have twisted it clockwise or anti clockwise
This is the method to use if you intend to preserve your auger! The screwdriver method destroys the auger and didn't even work for me. Thanks for the video!
I watched your video. Great video! Stirred up an idea for me. I used a large oil filter wrench around the top and then used a 7/16 socket/long extension with my drill gun. Started slowly and it came right out. Be careful with the bolt it is rusted. Auger came up afterwards with little effort. Your video is great and inspiring. Thanks!
THANK You!!! I've been trying the screwdriver method. I eventually heard a noise that sounded like something broke, idk; but the agitator is still on... I'm about to head to Walmart RIGHT NOW!!!
Thank you for this, this worked wonderfully! I used the strap wrench a little up from the base of the auger, since if you tighten it around the very bottom the plastic can't flex to disengage
Best video I've seen on removing the auger in just over 2 minutes. I need to also remove the agitator as it is spinning like a propeller and the drum isn't. I'm going to try this , but I'm going to need someone actually holding the agitator as I pull on the augur. I'm going to Walmart or Harbor Freight for one of those strap wrenches. Thank You !!!!!!!
Thank you, nearly broke my hands and my auger with the screwdriver method. The only thing I would add is you have to get the strap around the very bottom piece of the auger assembly. If you get it up on the piece with the corkscrew vanes it will just spin.
Thank you for this video I have been trying to figure out how to get my agitator out so I can clean the fabric softener off of it. The top part the dispenser snaps right out of but I couldn't figure out how to get the actual auger out of the drum. Thank you for the video
Firstly thank you for posting the video I purchased the strap wrench and tried multiple times clockwise and counter-clockwise but I don’t know what is the reason I couldn’t get it out of the auger I hold the bottom part to twist and turn still not didn’t come off please help me
The Auger has two sections and the strap wrench must go on the bottom section of it. Look at the video where I take the strap wrench off, and that’s exactly where the strap wrench must be located. You have to turn the wrench clockwise when looking down into the washing machine.
I’ve tried the screwdriver and the strap with no success. I have the dot and the hole so I know it’s the right style just can’t get it any other tricks out there?
Are you rotating it clockwise? If you have the strap located where I show it in the video, and if you rotate clockwise (not counter clockwise), you should have no problem getting it to break lose. If you rotate counter clockwise you will never be successful.
This made my day!! I have been trying to get this thing off for hours with the screwdriver! I called support and they were no help!! Thank you so much!!
I have possibly the same washer and I'm wondering if there is hair build up at the bottom where it drains? We wash our couch covers every week. They get covered in dog and cat hair. And I'm concerned that hair might be building up. Any thoughts? Suggestions? If so, how is it cleaned or emptied?
Glad I came across this. Just so happens I had the same idea. Have one I will try it on. I don’t remember having to remove an auger before to get a GE agitator out smooth hat the many I have worked on. Usually just use a dryer belt and 2x4 across the top and jerk when U couldn’t just yank them off by hand.
I watched other videos on how to get the auger off. Took two days of constantly visiting with the screw driver method and still wouldnt come off. Your machine is exactly like mine, same model number. I purchased the exact same strap wrench at Walmart. Ordered a new auger from Repair clinic. I put the auger back on counter clockwise with one snap. Done . Thank you so much. Now, is the reason for the loose auger due to something malfunctioning in the auger inself? I looked at my old one and couldnt see what could possibly have went wrong with it. The reason why I replaced it is because it was very loose and had a banging sound during spinning. The bolt under the auger seems tight. But is the bolt the reason the auger went bad?
The Bolt that holds the agitator plate in place does not come in contact with the auger so I doubt it is what caused any problems with your auger. When installed in the washing machine the auger should be able to rotate in the clockwise direction by hand but not in the counter clockwise direction. When you said your old auger was loose, what do you mean (was it rotating freely both CW and CCW by hand)? Glad the strap wrench worked well for you.
@@wd8dsb yes. the old auger can actually rotate CW and CCW but the CCW was a little rougher, yet still did it. The new one does not. The reason I replaced it is because during a load of wash, it sounded like someone banging inside the washer with a bat during spinning. When the load finished, the first thing I did was reach for the auger and it felt very loose with play in it. I thought that to be the most obvious culprit is why I replaced it. Now it sounds quiet. I just didnt know what could possible go wrong inside an auger for it to do that. The new auger came today. I did a small load of clothes to test it. Now the washer doesnt spin all the way out, like a weak spin not properly getting water out of clothes. haha I am looking at other videos as there appears to be several reasons for such a problem. Im getting some good ideas.
Thanks for the video. What even brought me to research this was the fact that we noticed the auger seems to be extremely loose, in that if you grab the top, it easily moves from side to side. As far as rotation, that seems to be engaging the proper way when it should and turning freely the other way when it should. The entire issue is that it seems so wobbly when you grab the top and move it in any direction . Is this a problem being wobbly like this and how would it have gotten so loose?
@@raymonddevoe7153 the top of the Auger is naturally wobbly in its design and you probably can push its top a quarter inch forward and a quarter inch backward from its resting position.
@@wd8dsb I don't know what have to the audio, but this is what it's doing. So far, it's still working just fine. It's just that we noticed how wobbly it was today. ua-cam.com/users/shortsIno67COyqBA?si=ojl_FSch-wijeSqW
Hi, my problem is the auger kept falling off during washing. I learned the little l shape parts were all broken so i purchased a new auger. Now I'm having problems having itstay on during wash again. How to attach properly? Nothing is broke
This is the identical model of the GE washer we have. I'm not sure why you're removing the auger. What I'm looking for is a way to clean the drum and the fabric softener tube. It's a blasted mess!
Had to remove the Auger in order to remove the agitator plate which we accidentally cracked when a candle in a glass jar fell into our washer and cracked the agitator plate. Our washing machine is almost 7 years old and it’s still very clean and does not smell. We don’t use fabric softener in the washer and only half a sheet in the dryer. We just use liquid Arm & Hammer detergent. We also don’t do automatic level filling we just do full fill. We also leave our lid slightly open when washer is not in use. We do have a water softener.
@@wd8dsb thank you for your reply! I think I'm going to stop using fabric softener. It's so gunky and nasty looking. I recently started making my own laundry detergent (Arm & Hammer Laundry Booster, Borax and grated Fels-Naptha). The clothing is cleaner and feels so much better than using the top name-brand detergents. ALSO: Since you have the same model, do you ever have issues with the spin/drain cycle not working because of a greasy belt? Every once in awhile my husband has to tip the washer back so he can reach underneath and clean the belt. A repairman looked at it and told my husband that's what he'd have to do occasionally due to the way it was built. 🤨
Looking in the manual on care and cleaning there is no mention of a lint filter on this particular model. We have also never seen a lint filter on our washing machine. The only thing mentioned in the manual is the ability to clean the fabric softener dispenser.
Ok question before i try the anything. If you try the screwdriver method and punchout the hole, is the auger now needing replaced because of that hole? I don’t want to have to spend anymore money than necessary.
Puncturing the hole is OK, Auger will still be usable. Good luck with the screw driver technique as very few people have been successful using that method.
@@wd8dsb thank you for the reply. Much appreciated. I’m considering on trying the screwdriver method first, only because I don’t have a strap wrench… yet. It sounds like I may just have to make a trip into town to snag one.
Thanks for the guidance, but this is driving me NUTS. When I got to turn the base of the auger, the platform below it turns disallowing for any traction. Any advice?
You said the platform below turns and if it turns then the entire drum should be turning. You need to have someone hold the drum so it does not turn when you rotate the strap wrench in the CW direction or you can try holding the drum with your free hand to prevent if from turning. At 1:43 in the video you can see my left hand move up to the top of the drum and I was trying to hold the top of the drum with my left hand to prevent it from spinning when I rotated the strap wrench with my right hand.
My bigger problem is the drum walls are not clean I scrub and disinfect but I dont know how to clean the drum walls. The agitator where the fabric softener needs to be cleaned nothing works .??
My auger spins freely clockwise. And counter clockwise it just grabs and spins the lower plate around which it spins in both directions freely. Used the strap wrench and had to use my feet on the bottom plate to hold it while wrenching like hell to get the agitator off. Got it all cleaned out. Looks brand new but no joy. I think the bottom plate is supposed to be rotating and just doesn’t.
I had never heard of agitator dogs before but now looking at what they are I would say you only need to replace the agitator auger as the dogs are just part of the agitator auger and have nothing to do with the agitator base.
Not sure what your question is. With the machine off, the agitator plate, the drum, and the bottom section of the Auger rotate together regardless of direction. The Top section of the Auger rotates freely in the Clockwise direction when moved by hand in the CW direction but it forces all the other components mentioned to rotate in the Counter Clockwise Direction when moved by hand in the CCW direction.
I have a gtw485as1jws and this technique did not work for me. My strap wrench was too wide. The auger assembly is in two pieces and the top piece rotates to the right freely without turning the bottom portion. The bottom portion needs to rotate to the right to free the auger assembly. The strap wrench will work only if the strap is thin enough to grip only the bottom piece. Pushing the Phillips screwdriver through the hole when it is aligned with the bump in the bottom piece locks the two pieces together so that rotating the top portion to right will also rotate bottom portion to right. Mine finally came free with screwdriver technique after injecting a little penetrating oil through aligned holes.
Not sure what you mean by the "wash plate". The agitator which is the bottom plate (plate below the Auger) has a nut which you can easily remove after you remove the auger per this video. You have to remove the Auger in order to gain access to the nut that holds the agitator in place.
@@ClemmyHunter I had no problem getting mine off. On my model which is the one shown in this video there is just a nut that holds it in place, but had to remove the Auger as shown in this video to get to that nut. I just had to remove the nut which then allowed me to lift the "wash plate" up and out of the washer. I went back and looked at the part name for the "wash plate" when I replaced mine because ours broke when a candle in a heavy glass jar fell into our washing machine from a shelf above and cracked the "wash plate", and it was called the "agitator base". Just FYI, Don
@@wd8dsb in our repair shop, and from complaints we hear from other techs, is the lower part of the agitator is the problem... we don't even remove the top half, just use a socket extension to get at the 7/16 nut. But we have to fill the tub with hot water a few times to free the wash plate/ lower agitator, plus use penetrating grease.
@@ClemmyHunter Hi Clemmy, if you use an extension socket to get to the nut then you are not working on the same exact model washer shown in my video. GE changed the top of the auger design where there is now a solid piece of plastic under the softener dispenser cup which does not allow access with an extension and you would have to drill a hole through this piece of plastic to allow an extension to pass. Much easier to just use a strap wrench to remove the Auger to get to the nut on the model shown in my video.
We had to take it off so we could remove the agitator plate. We had to replace the agitator plate because a very heavy candle in a glass jar fell off a shelf and into the washing machine and it cracked the agitator plate.
@@wd8dsb do you by any chance know where the filter is? Mine smells like eggs and I’ve tried cycles with bleach , vinegar, cleaning tabs etc and no luck.
good afternoon sir . tried to work with adjustable wrench , but the Auger is just turn itself free. Is there a problem ? I was try to do with that with screw driver at first, and it wont comes off, then I found your , run to Walmart get adjustable wrench and like I said , the Auger just turn free nothing to grip or hold to break it loose , the drum and bottom plate are stay still. Can you tell me what and how can I get that sucker off . Thanh you so much.
If you are working on the same model washing machine then the Auger is a two part assembly and you need to use the strap wrench on the bottom section of the Auger as shown in this video. Take a look at where the strap wrench is located by looking at the video showing me take the strap wrench off the Auger and this is where you need the strap wrench.
@@wd8dsb LOL I am really a dumber , should look at the way you show carefully , I was so frustrating with the screw driver and lost my mind when watching your too easy work video . Once again thank you and thank you so much. .
And one more thing I need your advice sir , my washer is not try to Agitate, if I take the Auger out , should I change the bottom plate to make it works or what else, should I do ? I am a retiree , budget is too tight, try to DIY to save some thing that I can. Thank you.
@@nguyenxuandongphuong I’m not an expert on washing machines so the only thing I can suggest is to make sure the bolt is tight that attaches (secures) the bottom plate to the shaft of the motor. You will see this bolt after you remove the Auger. Also note that if you were able to rotate the top of the Auger in both directions by hand then the Auger needs to be replaced as it should only rotate by hand in one direction (clockwise).
Like the other comments skip right over the screwdriver method, go with the strap wrench method save hours of frustration might take a couple of tries put works best. Remember taking auger off go clockwise putting back on counter clockwise snaps right on.
I had to remove mine so I could replace the agitator plate that cracked when a candle in a glass jar fell off a shelf and into our washer which cracked the agitator plate.
this is a good job on getting it off i like the idea .... but i have removed many of these, the trick is to slap the screw driver handle hard CCW and it will pop off believe me... just hit the handle hard as you can and it will pop off...
Hi John, I believe you meant to say CW, not CCW. I even tried using a large rubber mallet to hit the screwdriver very hard with no success. Others are also having great difficulty using the screwdriver technique. GE actually sells a strap wrench for removal of the Auger but retail price for their strap wrench is in excess of $100, and therefore I purchased the low-cost strap wrench from Walmart which worked just fine.
That's great. Do you have a video showing how to stop the excessive, very loud, banging, hammering noise when the washer spins? This looks like my new machine that I have only used twice but the model number is different.
In my case I then removed the agitator plate which was cracked in our washer when a glass jar candle accidentally fell into it from a shelf above the washer and then installed a new agitator plate. I then reinstalled the auger.
Do you have the same model number washer (what is the model number of your washer)? Are you putting the strap wrench on the bottom section of the Auger (you can see where my strap wrench is located when I show taking the strap wrench off the Auger after I have removed it).
Putting it back on by hand is pretty easy because there are one way ramps which makes getting it off hard, but putting it back on easy. What is dirty that you need to clean? The only reason I had to take my Auger off is that a large candle in a glass Jar fell into our washing machine and cracked the Agitator, so we had to remove the Auger so we could replace the Agitator.
@@wd8dsb my husband's clothes r full of dust from work. I just figured there was places I should clean out down deep. I looked up stuff n seen the middle thing comes out n thought it would make sense 2 clean under there lol. Do u think it would b bad idea? I bought it new bout year ago. I very seldom miss a day of washing clothes. Is there anywhere else I can open up 2 clean or do 2 keep it n good shape.
Hi Marie, I personally would not remove the Auger unless you need to replace it. The one way ramps that I mentioned will get a little worn out each time you remove it and eventually they may get so worn out that you will have to replace either the Auger or Agitator (The Agitator has the one way ramps that I mentioned).
dude.... wish I would have found this about an hr ago...my washer met my skil saw, hammer and chisel. To be fair I twisted with all my strength, "turns out" twist it clockwise. (Dough)
Seems like everyone had great luck with your method. I purchased a strap wrench (think it's the same one in the video) and turned counter clockwise but wouldn't budge. Then tried clockwise after watching again and seeing that it looks like you go clockwise and also seem to correct your wording to clockwise. Still no luck. On so tight he couldn't budge it. And he's STRONG. Any ideas anyone?
Clockwise is the correct direction and I corrected myself in the video but can see how it was not clear when I corrected myself. What is the exact model number of your washing machine? The strap method is the official method per GE (as long as you have the correct model of washing machine).
@@wd8dsb Thanks for responding. Yes, I have the exact same machine. The only thing I can think of is that because my son went counterclockwise first, he tightened it so much than now the strap isn't enough to get it to go the other way. The strap just slides. Any suggestions?
@@rok4277 The way the auger is design there is no such thing as being too tight. Make sure the strap is not too wide. Take a look at the video showing me remove the strap from the auger and make sure that is exactly where you locate the strap. If you secure the strap properly you will definitely be able to remove the auger. If the strap is slipping then you have not properly secured the strap within the strap wrench.
I have the same model and is not agitating anymore. It makes the sound but the clothes comes out smelling dirty so is not working. The repair man came and told me it would cost $600 to fix it I said no way and paid him $115 for that. I’m so mad!!!!!!
Same! I held the scrubber in place with my feet while using the strap wrench and nothing! I think the problem for me is having to use the strength of both my hands and my legs
All I did was remove the top cap of the auger and used a 7/16 (11mm) socket with a long 3/8 extension and impact with light ugga duggas to pull the locking assembly with it.
Hi PeteT Mn, If you were able to remove the top cap of the auger then you don't have the same model washing machine as shown in this video. On the washing machine shown in this video the top of the auger is the Liquid Fabric Softener Dispenser which you can remove, but there is another plastic barrier below that which does not allow you to gain access to the bolt which secures the agitator plate in place.
Do you have to press down on the auger or pull up as you twist? Or did GE super glue my auger to the shaft? Because I’ve been trying for days with the screwdriver method, scratching the shit out of the auger trying to turn it with channel locks, trying the rubber strap wrench, nothing works… I have the machine fully disassembled except for this piece of shit auger and I’m about to soak this piece of shit washer in gasoline and torch it because of how much of a pain in the ass this auger is. You guys barely used any force and it came off like nothing, mine literally has black rubber all over the lower auger area from the strap wrench slipping for the past hour
Make sure you have the same (or similar) model washing machine as not all GE washing machine models use the same method of attaching the Auger to the agitator plate. Also make sure you are turning the strap wrench in the clockwise direction (when looking down from the top of the washing machine) as you will never be able to get it off if you are trying to rotate counterclockwise. The official GE tool to get the Auger off is indeed a strap wrench for this particular model washing machine. The screwdriver method is near impossible and I would never recommend it.
What exact model number is your washing machine, and make sure your strap wrench is narrow enough that it is just on the bottom section of the two piece Auger (watch the part of the video showing me remove the strap wrench to see where it must be located).
Hi Kelli, on this model and similar newer models you can remove the fabric softener but there is still another detail that is part of the Auger that does not allow you to get to the nut (you would have to drill a hole through the plastic details that are located below the fabric softener), and even if you can get to the the nut it just allows you to remove the entire agitator with the auger still attached. You still need to detach the Auger from the agitator. GE actually sells a strap wrench for this task, but the list price is over $100. Just FYI, Don
This is an unbelievably difficult task. I've changed an alternator in the middle of a Texan forest, and this is even more Macgyverian shahoonery than I've ever had to deal with...I swear I am close to taking a chainsaw to this thing. 😭😭😭
Hi Pedro, The official procedure for removing the Auger for this model of washing machine is indeed a strap wrench which they sell for slightly over $100 but it's just a simple strap wrench, nothing special. Good Luck.
This worked..TOOK 1 MINUTE TO REMOVE...the screwdriver TECHNIQUE did not WORK. Im so glad i came across your video.. KUDOS TO YOU..THX ALOT
I've come to realize that the screw driver method is designed to either break your auger or get you to call a technician. Or both. Thanks for the video.
Bro you are a life saver!! I literally could not get it off using the screwdriver method. I fished out my strap from my tool box and had the agitator off in 2 seconds!!! Well done
I used to struggle on this type of washer machine until I found your video bro. I gave up on a lot of GE washer. Now I can do it easily.
Thank you for this video ! I tried the screwdriver method and was about to give up until I saw your video. Found the tool at Walmart and was able to get it off with little effort. You're a lifesaver !
This is the only video that needs to be watched... thanks so much. I literally broke a screwdriver trying to remove it... was about to use a sledge. Thanks. That worked perfectly
You are the GOAT Sir!!! Screwdriver didn't work for me at all. Used your method and in a minute I had that SOB off. Thanks again!!
Had the same issues you had. Found your video and used the same tool you did. Came off within a minute. Wish we know about this before destroying our arms for an hour using the screwdriver method haha!
Please for anyone that needs to do this, this video is for you.
I tried the strap wrench on the top part with the screwdriver. Saw your video, had to cut my handle to fit low like that. It worked. Thanks.
Thanks for putting me out of my misery. I found a strap wrench at the bottom of my tool box. I knew that it was good for something other than removing lids from jars. '73 K1FQL
Hi Martin, glad your strap wrench found a purpose in life. 73, WD8DSB
Do you go clock or counter wise ??
Thank you so much for posting this! We were having so much trouble until we found this video.
Thanks, the screwdriver method wasn't working but the strap wrench worked perfectly. I was able to do it by myself holding the tub with my elbows.
Most Excellent! Even using a strap wrench with an 8 inch handle I had to pull like hell, but it worked.
Great video. Thanx.
I’m have the same issue but trying to many times and putting effort still not coming out may I know which way you have twisted it clockwise or anti clockwise
Thank you!!! Nothing else was working, extremely frustrating. But we were able to get it off with the strap wrench within a minute.
seriously, I had seen some prior vids and was like well, this seems like hours of work. luckily did a search this year and found this. very cool
I tried all the other methods, and I agree this is the only one that worked.
This is the method to use if you intend to preserve your auger! The screwdriver method destroys the auger and didn't even work for me.
Thanks for the video!
I watched your video. Great video! Stirred up an idea for me. I used a large oil filter wrench around the top and then used a 7/16 socket/long extension with my drill gun. Started slowly and it came right out. Be careful with the bolt it is rusted. Auger came up afterwards with little effort. Your video is great and inspiring. Thanks!
I am so happy I found this video since no luck with several other techniques. Thank you so much!
THANK You!!! I've been trying the screwdriver method. I eventually heard a noise that sounded like something broke, idk; but the agitator is still on... I'm about to head to Walmart RIGHT NOW!!!
Thank you for this, this worked wonderfully! I used the strap wrench a little up from the base of the auger, since if you tighten it around the very bottom the plastic can't flex to disengage
Best video I've seen on removing the auger in just over 2 minutes. I need to also remove the agitator as it is spinning like a propeller and the drum isn't. I'm going to try this , but I'm going to need someone actually holding the agitator as I pull on the augur. I'm going to Walmart or Harbor Freight for one of those strap wrenches. Thank You !!!!!!!
Way easier than the screw driver method. And actually successful. Thank you.
Thank you, nearly broke my hands and my auger with the screwdriver method. The only thing I would add is you have to get the strap around the very bottom piece of the auger assembly. If you get it up on the piece with the corkscrew vanes it will just spin.
Awesome video. Strap wrench worked perfectly. Really a time saver. Thank you
Thank you for this video I have been trying to figure out how to get my agitator out so I can clean the fabric softener off of it. The top part the dispenser snaps right out of but I couldn't figure out how to get the actual auger out of the drum. Thank you for the video
Were you able to put it back in after the cleaning?
@@bonnieknight9497 yes I did
How do you get between the drum & the outer case to remove socks that fell in between the two on a GE stackable
Many thanks kind sir... worked perfectly, tightened screw underneath and all good.
Any idea where the lint filter is on that machine? Assuming there is one, before the water goes through the pump?
Firstly thank you for posting the video
I purchased the strap wrench and tried multiple times clockwise and counter-clockwise but I don’t know what is the reason I couldn’t get it out of the auger I hold the bottom part to twist and turn still not didn’t come off please help me
The Auger has two sections and the strap wrench must go on the bottom section of it. Look at the video where I take the strap wrench off, and that’s exactly where the strap wrench must be located. You have to turn the wrench clockwise when looking down into the washing machine.
Well done....im having zero results with the screwdriver method.....thank you...
Its a hit an miss sadly
Thank you for figuring this out and sharing.
Mucho bueno!!! Like when someone comes whit excellent new ideas!!! Thanks a lot!!!
I’ve tried the screwdriver and the strap with no success. I have the dot and the hole so I know it’s the right style just can’t get it any other tricks out there?
Are you rotating it clockwise? If you have the strap located where I show it in the video, and if you rotate clockwise (not counter clockwise), you should have no problem getting it to break lose. If you rotate counter clockwise you will never be successful.
This made my day!! I have been trying to get this thing off for hours with the screwdriver! I called support and they were no help!!
Thank you so much!!
I have possibly the same washer and I'm wondering if there is hair build up at the bottom where it drains?
We wash our couch covers every week. They get covered in dog and cat hair. And I'm concerned that hair might be building up. Any thoughts? Suggestions?
If so, how is it cleaned or emptied?
Glad I came across this. Just so happens I had the same idea.
Have one I will try it on. I don’t remember having to remove an auger before to get a GE agitator out smooth hat the many I have worked on. Usually just use a dryer belt and 2x4 across the top and jerk when U couldn’t just yank them off by hand.
I watched other videos on how to get the auger off. Took two days of constantly visiting with the screw driver method and still wouldnt come off. Your machine is exactly like mine, same model number. I purchased the exact same strap wrench at Walmart. Ordered a new auger from Repair clinic. I put the auger back on counter clockwise with one snap. Done . Thank you so much. Now, is the reason for the loose auger due to something malfunctioning in the auger inself? I looked at my old one and couldnt see what could possibly have went wrong with it. The reason why I replaced it is because it was very loose and had a banging sound during spinning. The bolt under the auger seems tight. But is the bolt the reason the auger went bad?
The Bolt that holds the agitator plate in place does not come in contact with the auger so I doubt it is what caused any problems with your auger. When installed in the washing machine the auger should be able to rotate in the clockwise direction by hand but not in the counter clockwise direction. When you said your old auger was loose, what do you mean (was it rotating freely both CW and CCW by hand)? Glad the strap wrench worked well for you.
@@wd8dsb yes. the old auger can actually rotate CW and CCW but the CCW was a little rougher, yet still did it. The new one does not. The reason I replaced it is because during a load of wash, it sounded like someone banging inside the washer with a bat during spinning. When the load finished, the first thing I did was reach for the auger and it felt very loose with play in it. I thought that to be the most obvious culprit is why I replaced it. Now it sounds quiet. I just didnt know what could possible go wrong inside an auger for it to do that. The new auger came today. I did a small load of clothes to test it. Now the washer doesnt spin all the way out, like a weak spin not properly getting water out of clothes. haha I am looking at other videos as there appears to be several reasons for such a problem. Im getting some good ideas.
Thanks for the video. What even brought me to research this was the fact that we noticed the auger seems to be extremely loose, in that if you grab the top, it easily moves from side to side. As far as rotation, that seems to be engaging the proper way when it should and turning freely the other way when it should. The entire issue is that it seems so wobbly when you grab the top and move it in any direction .
Is this a problem being wobbly like this and how would it have gotten so loose?
@@raymonddevoe7153 the top of the Auger is naturally wobbly in its design and you probably can push its top a quarter inch forward and a quarter inch backward from its resting position.
@@wd8dsb I don't know what have to the audio, but this is what it's doing. So far, it's still working just fine. It's just that we noticed how wobbly it was today.
ua-cam.com/users/shortsIno67COyqBA?si=ojl_FSch-wijeSqW
*can I remove it to make more room for bigger loads? Or can I not use it with it off*
I have the same question
Hi, my problem is the auger kept falling off during washing. I learned the little l shape parts were all broken so i purchased a new auger. Now I'm having problems having itstay on during wash again. How to attach properly? Nothing is broke
This is the identical model of the GE washer we have. I'm not sure why you're removing the auger. What I'm looking for is a way to clean the drum and the fabric softener tube. It's a blasted mess!
Had to remove the Auger in order to remove the agitator plate which we accidentally cracked when a candle in a glass jar fell into our washer and cracked the agitator plate. Our washing machine is almost 7 years old and it’s still very clean and does not smell. We don’t use fabric softener in the washer and only half a sheet in the dryer. We just use liquid Arm & Hammer detergent. We also don’t do automatic level filling we just do full fill. We also leave our lid slightly open when washer is not in use. We do have a water softener.
@@wd8dsb thank you for your reply! I think I'm going to stop using fabric softener. It's so gunky and nasty looking. I recently started making my own laundry detergent (Arm & Hammer Laundry Booster, Borax and grated Fels-Naptha). The clothing is cleaner and feels so much better than using the top name-brand detergents. ALSO: Since you have the same model, do you ever have issues with the spin/drain cycle not working because of a greasy belt? Every once in awhile my husband has to tip the washer back so he can reach underneath and clean the belt. A repairman looked at it and told my husband that's what he'd have to do occasionally due to the way it was built. 🤨
Worked great, thanks so much!
Is there a lint filter in this kind of washing machine. I have the same one and cant find info on it.
Looking in the manual on care and cleaning there is no mention of a lint filter on this particular model. We have also never seen a lint filter on our washing machine. The only thing mentioned in the manual is the ability to clean the fabric softener dispenser.
@wd8dsb thank you so much for responding. I really appreciate it
Do these have filters that need to be changed on these types of washers?
No filters on this machine.
Ok question before i try the anything. If you try the screwdriver method and punchout the hole, is the auger now needing replaced because of that hole? I don’t want to have to spend anymore money than necessary.
Puncturing the hole is OK, Auger will still be usable. Good luck with the screw driver technique as very few people have been successful using that method.
@@wd8dsb thank you for the reply. Much appreciated. I’m considering on trying the screwdriver method first, only because I don’t have a strap wrench… yet. It sounds like I may just have to make a trip into town to snag one.
Thanks for the guidance, but this is driving me NUTS. When I got to turn the base of the auger, the platform below it turns disallowing for any traction. Any advice?
You said the platform below turns and if it turns then the entire drum should be turning. You need to have someone hold the drum so it does not turn when you rotate the strap wrench in the CW direction or you can try holding the drum with your free hand to prevent if from turning. At 1:43 in the video you can see my left hand move up to the top of the drum and I was trying to hold the top of the drum with my left hand to prevent it from spinning when I rotated the strap wrench with my right hand.
My bigger problem is the drum walls are not clean I scrub and disinfect but I dont know how to clean the drum walls. The agitator where the fabric softener needs to be cleaned nothing works .??
@@wd8dsb the entire drum is not turning, just the platform piece, this is why I’m removing it.
@@kimberlygriffin2815 same thing is happening to me, trying to figure out a solution now
@@ericjohnson7273 we ended up breaking the auger off.
My auger spins freely clockwise. And counter clockwise it just grabs and spins the lower plate around which it spins in both directions freely. Used the strap wrench and had to use my feet on the bottom plate to hold it while wrenching like hell to get the agitator off. Got it all cleaned out. Looks brand new but no joy. I think the bottom plate is supposed to be rotating and just doesn’t.
My agitator dogs are grinding. Do I just need to replace the auger shaft or the base as well?
I had never heard of agitator dogs before but now looking at what they are I would say you only need to replace the agitator auger as the dogs are just part of the agitator auger and have nothing to do with the agitator base.
What if the agitator is just one piece with no hole or separation at all
What the agitator drum spins as your turning agitator clockwise?
Not sure what your question is. With the machine off, the agitator plate, the drum, and the bottom section of the Auger rotate together regardless of direction. The Top section of the Auger rotates freely in the Clockwise direction when moved by hand in the CW direction but it forces all the other components mentioned to rotate in the Counter Clockwise Direction when moved by hand in the CCW direction.
I have a gtw485as1jws and this technique did not work for me. My strap wrench was too wide. The auger assembly is in two pieces and the top piece rotates to the right freely without turning the bottom portion. The bottom portion needs to rotate to the right to free the auger assembly. The strap wrench will work only if the strap is thin enough to grip only the bottom piece. Pushing the Phillips screwdriver through the hole when it is aligned with the bump in the bottom piece locks the two pieces together so that rotating the top portion to right will also rotate bottom portion to right. Mine finally came free with screwdriver technique after injecting a little penetrating oil through aligned holes.
Thank you so much for sharing the idea you are a life saver
sooooo..... what about the wash plate... which is the HARD part to remove?
Not sure what you mean by the "wash plate". The agitator which is the bottom plate (plate below the Auger) has a nut which you can easily remove after you remove the auger per this video. You have to remove the Auger in order to gain access to the nut that holds the agitator in place.
@@wd8dsb once the agitator nut is off, it is the wash plate that many techs are having issues removing
@@ClemmyHunter I had no problem getting mine off. On my model which is the one shown in this video there is just a nut that holds it in place, but had to remove the Auger as shown in this video to get to that nut. I just had to remove the nut which then allowed me to lift the "wash plate" up and out of the washer. I went back and looked at the part name for the "wash plate" when I replaced mine because ours broke when a candle in a heavy glass jar fell into our washing machine from a shelf above and cracked the "wash plate", and it was called the "agitator base". Just FYI, Don
@@wd8dsb in our repair shop, and from complaints we hear from other techs, is the lower part of the agitator is the problem... we don't even remove the top half, just use a socket extension to get at the 7/16 nut. But we have to fill the tub with hot water a few times to free the wash plate/ lower agitator, plus use penetrating grease.
@@ClemmyHunter Hi Clemmy, if you use an extension socket to get to the nut then you are not working on the same exact model washer shown in my video. GE changed the top of the auger design where there is now a solid piece of plastic under the softener dispenser cup which does not allow access with an extension and you would have to drill a hole through this piece of plastic to allow an extension to pass. Much easier to just use a strap wrench to remove the Auger to get to the nut on the model shown in my video.
Great job. Now show me how to I put it back on place???
Just reverse the process (rotate it counter clockwise) but you don't even need the strap wrench as it will lock in place just using your hand.
That's a great tip after that can you pull the drum
Do you twist it clockwise or counterclockwise?
Clockwise
@@wd8dsb Thank you so much!!! Between my ten year old son holding the drum and me hanging inside the washer we finally got it!
@@amberd1422 Fantastic, and thanks for the update. Now you're a pro at it.
Why are we taking it off? To clean it?
We had to take it off so we could remove the agitator plate. We had to replace the agitator plate because a very heavy candle in a glass jar fell off a shelf and into the washing machine and it cracked the agitator plate.
@@wd8dsb do you by any chance know where the filter is? Mine smells like eggs and I’ve tried cycles with bleach , vinegar, cleaning tabs etc and no luck.
good afternoon sir . tried to work with adjustable wrench , but the Auger is just turn itself free. Is there a problem ? I was try to do with that with screw driver at first, and it wont comes off, then I found your , run to Walmart get adjustable wrench and like I said , the Auger just turn free nothing to grip or hold to break it loose , the drum and bottom plate are stay still. Can you tell me what and how can I get that sucker off . Thanh you so much.
If you are working on the same model washing machine then the Auger is a two part assembly and you need to use the strap wrench on the bottom section of the Auger as shown in this video. Take a look at where the strap wrench is located by looking at the video showing me take the strap wrench off the Auger and this is where you need the strap wrench.
@@wd8dsb LOL I am really a dumber , should look at the way you show carefully , I was so frustrating with the screw driver and lost my mind when watching your too easy work video . Once again thank you and thank you so much. .
And one more thing I need your advice sir , my washer is not try to Agitate, if I take the Auger out , should I change the bottom plate to make it works or what else, should I do ? I am a retiree , budget is too tight, try to DIY to save some thing that I can. Thank you.
@@nguyenxuandongphuong I’m not an expert on washing machines so the only thing I can suggest is to make sure the bolt is tight that attaches (secures) the bottom plate to the shaft of the motor. You will see this bolt after you remove the Auger. Also note that if you were able to rotate the top of the Auger in both directions by hand then the Auger needs to be replaced as it should only rotate by hand in one direction (clockwise).
You're the real mvp
Like the other comments skip right over the screwdriver method, go with the strap wrench method save hours of frustration might take a couple of tries put works best. Remember taking auger off go clockwise putting back on counter clockwise snaps right on.
Can someone please explain to me the whole purpose of removing the auger.
I had to remove mine so I could replace the agitator plate that cracked when a candle in a glass jar fell off a shelf and into our washer which cracked the agitator plate.
this is a good job on getting it off i like the idea .... but i have removed many of these, the trick is to slap the screw driver handle hard CCW and it will pop off believe me... just hit the handle hard as you can and it will pop off...
Hi John, I believe you meant to say CW, not CCW. I even tried using a large rubber mallet to hit the screwdriver very hard with no success. Others are also having great difficulty using the screwdriver technique. GE actually sells a strap wrench for removal of the Auger but retail price for their strap wrench is in excess of $100, and therefore I purchased the low-cost strap wrench from Walmart which worked just fine.
That's great. Do you have a video showing how to stop the excessive, very loud, banging, hammering noise when the washer spins? This looks like my new machine that I have only used twice but the model number is different.
Did u find out bc mine is doing same thing
@@ashleycox2330 I wasn't level.
What do you do after?
In my case I then removed the agitator plate which was cracked in our washer when a glass jar candle accidentally fell into it from a shelf above the washer and then installed a new agitator plate. I then reinstalled the auger.
My washer looks identical to this in video but it doesn’t come apart at the base. Like shown here! I want to clean inside due to mildew and gunk
What model number is your washing machine and did you try removing the auger with a strap wrench?
@@wd8dsb none of those options yet it’s a he gtw335asn1ww
@@wd8dsb on the agitator only the top piece for the softener comes apart for cleaning and you see all the water and gunk in there!
@@ricardodesouza7229 please answer my previous question.
@@wd8dsb I thought I did just replied with model #
Praise God thank you Jesus Christ for the brains you blessed us with, thank you brother my Lord I love thus technique
I tried it with the strap wrench and the auger doesn’t come off 😭
Do you have the same model number washer (what is the model number of your washer)? Are you putting the strap wrench on the bottom section of the Auger (you can see where my strap wrench is located when I show taking the strap wrench off the Auger after I have removed it).
@@wd8dsb oh my I just realized instead of an 8 before WW its a 9
Mine didn't come off either with the screw driver way. Very frustrating. I'll try it with a strap wrench!!
I was wanting 2 clean mine. How hard is it 2 put back on?
Putting it back on by hand is pretty easy because there are one way ramps which makes getting it off hard, but putting it back on easy. What is dirty that you need to clean? The only reason I had to take my Auger off is that a large candle in a glass Jar fell into our washing machine and cracked the Agitator, so we had to remove the Auger so we could replace the Agitator.
@@wd8dsb my husband's clothes r full of dust from work. I just figured there was places I should clean out down deep. I looked up stuff n seen the middle thing comes out n thought it would make sense 2 clean under there lol. Do u think it would b bad idea? I bought it new bout year ago. I very seldom miss a day of washing clothes. Is there anywhere else I can open up 2 clean or do 2 keep it n good shape.
Hi Marie,
I personally would not remove the Auger unless you need to replace it. The one way ramps that I mentioned will get a little worn out each time you remove it and eventually they may get so worn out that you will have to replace either the Auger or Agitator (The Agitator has the one way ramps that I mentioned).
@@wd8dsb is there anywhere else I should open n clean like any filters? That probably sounds stupid if it doesnt lol. Thanks 4 replying earlier.
dude.... wish I would have found this about an hr ago...my washer met my skil saw, hammer and chisel. To be fair I twisted with all my strength, "turns out" twist it clockwise. (Dough)
Seems like everyone had great luck with your method. I purchased a strap wrench (think it's the same one in the video) and turned counter clockwise but wouldn't budge. Then tried clockwise after watching again and seeing that it looks like you go clockwise and also seem to correct your wording to clockwise. Still no luck. On so tight he couldn't budge it. And he's STRONG. Any ideas anyone?
Clockwise is the correct direction and I corrected myself in the video but can see how it was not clear when I corrected myself. What is the exact model number of your washing machine? The strap method is the official method per GE (as long as you have the correct model of washing machine).
@@wd8dsb Thanks for responding. Yes, I have the exact same machine. The only thing I can think of is that because my son went counterclockwise first, he tightened it so much than now the strap isn't enough to get it to go the other way. The strap just slides. Any suggestions?
@@rok4277 The way the auger is design there is no such thing as being too tight. Make sure the strap is not too wide. Take a look at the video showing me remove the strap from the auger and make sure that is exactly where you locate the strap. If you secure the strap properly you will definitely be able to remove the auger. If the strap is slipping then you have not properly secured the strap within the strap wrench.
thank you but i notice you didn't show us how to put back on please do
Just opposite on how you took it off but you should be able to put it back on without the strap wrench.
Este video me ayudo dio ideas 💡 y use un sinturon y rapido
Yup same thing happened trying to use a screwdriver with me
I would guess it took 30-40 lbs of force to get it to release using the strap. Don't give up easily.
Thank you sir
I have the same model and is not agitating anymore. It makes the sound but the clothes comes out smelling dirty so is not working. The repair man came and told me it would cost $600 to fix it I said no way and paid him $115 for that. I’m so mad!!!!!!
So why did you have to remove it?
Thank you!
Mine just spins freely and it's driving me nuts, nothing I do will get the thing off
Same for me. My base spins with the auger. Did you have any luck getting yours off?
@@03plus03 nope, and my wife's not very happy haha... thanks for the reminder though! I think I'm going to have to cut it off
Same! I held the scrubber in place with my feet while using the strap wrench and nothing! I think the problem for me is having to use the strength of both my hands and my legs
All I did was remove the top cap of the auger and used a 7/16 (11mm) socket with a long 3/8 extension and impact with light ugga duggas to pull the locking assembly with it.
Hi PeteT Mn, If you were able to remove the top cap of the auger then you don't have the same model washing machine as shown in this video. On the washing machine shown in this video the top of the auger is the Liquid Fabric Softener Dispenser which you can remove, but there is another plastic barrier below that which does not allow you to gain access to the bolt which secures the agitator plate in place.
Do you have to press down on the auger or pull up as you twist? Or did GE super glue my auger to the shaft? Because I’ve been trying for days with the screwdriver method, scratching the shit out of the auger trying to turn it with channel locks, trying the rubber strap wrench, nothing works… I have the machine fully disassembled except for this piece of shit auger and I’m about to soak this piece of shit washer in gasoline and torch it because of how much of a pain in the ass this auger is. You guys barely used any force and it came off like nothing, mine literally has black rubber all over the lower auger area from the strap wrench slipping for the past hour
Make sure you have the same (or similar) model washing machine as not all GE washing machine models use the same method of attaching the Auger to the agitator plate. Also make sure you are turning the strap wrench in the clockwise direction (when looking down from the top of the washing machine) as you will never be able to get it off if you are trying to rotate counterclockwise. The official GE tool to get the Auger off is indeed a strap wrench for this particular model washing machine. The screwdriver method is near impossible and I would never recommend it.
@@wd8dsb my agitator just spins freely, I've been trying to fix this damn thing for months, any suggestions?
Thanks man!! :thumbsup:
Even with a strap wrench it will not release! I'm so over this...
What exact model number is your washing machine, and make sure your strap wrench is narrow enough that it is just on the bottom section of the two piece Auger (watch the part of the video showing me remove the strap wrench to see where it must be located).
Thank you
Well done!
Take the fabric softener cup off down at the bottom is a nut... take it off...
Hi Kelli, on this model and similar newer models you can remove the fabric softener but there is still another detail that is part of the Auger that does not allow you to get to the nut (you would have to drill a hole through the plastic details that are located below the fabric softener), and even if you can get to the the nut it just allows you to remove the entire agitator with the auger still attached. You still need to detach the Auger from the agitator. GE actually sells a strap wrench for this task, but the list price is over $100. Just FYI, Don
What size is the nut? I can’t seem to get my auger off to get at it and can’t find socket to fit! Please help!
@@wd8dsb well mine is only 2 years old. Had no problems. Didnt have to drill any holes.
@@kellismith9088 Then you must have a different model number. Some of the other model numbers allow access as you mentioned.
Should be so much easier. I did the screwdriver method, but it took hours lol
Wonderful ❤❤❤❤
This is an unbelievably difficult task. I've changed an alternator in the middle of a Texan forest, and this is even more Macgyverian shahoonery than I've ever had to deal with...I swear I am close to taking a chainsaw to this thing. 😭😭😭
Hi Pedro,
The official procedure for removing the Auger for this model of washing machine is indeed a strap wrench which they sell for slightly over $100 but it's just a simple strap wrench, nothing special. Good Luck.
You are awesome!
I knew that screwdriver method was bullshit, that’s why no one shows themselves removing it that way.
Thank you!😊
Thank You