Yes, I agree with you, I own a tata car (Tiago) for last 6 years, I have plan to buy a new car but I will not choose tata now. Yes Tata cars are safe for drive, but once you get any issue you will end up walking to service station multiple times, then also no use because they are not up to the mark to give best service.
Agreeing 100% my safari dark red edition is still in service centre for 5 months from 10th day of delivery and now the company has approved new engine 30laks in dust bin😡
We bought Tata Altroz for my sister on May 2020. And regularly maintaining services on time. Even if we get small minor issues, we will report and service correctly. On Mar 2023, we did general service and in June we got engine heat issue, so we raised a complaint and ask them to service properly by addressing the issue. They said no leakage at engine and refilled the coolant. So we took car after 2 days to Kodaikanal trip and on return again we faced the heat temperature indicator issue. So we off the engine and stayed on road for 1 hour and then slowly drove to nearby Dindigul tata service centre. They checked and couldn't find the issue and again refilled the coolant. After that, we didnt go anywhere for long trip and used only within the city for 5 months. Then suddenly last month engine completely shut off and didnt start. When we reported, they didnt even have tow service so asked us to avail tow service with 6.5k for 40 kms. Then they suspected and opened the engine and we come to know the Head, the Block and the Gas cut jas been melted and burnt inside. Around 70% of then engine is gone and now they ask us to pay the bill of 2 lakhs for new engine parts and service stating that we didnt chose extended warranty insurance. We were completely frustrated and escalated the issue to Tata head of Tamilnadu. They say it might be manufacturing defect and since the company guaranteed warranty of 2 years is expired, they will pay half and asked us to pay from our end.... I am not sure why we were victimized for the things that is not our responsibility. As a customer, I followed all my procedures and services from my end. But still we are the victim at the end. No more trust in Tata.
@@Raveendhana Even I am a great Tata fan. Whatever it is, if it is Tata, I will blindly put my trust in them. Even now, I say their quality might be good. But what use of it, if they can't be delivered and give a proper service to their good product to end customers?? Their service management needs to be restructured till the ground level.
@@arunprasathbalaiyan5349 they are taking things for granted, build can be improved anyday, thanks to Tata today Suzuki is improving it's build, Anna quality control issue or engine issues can't be improved easily it will take time. For me one sad point enna na many Tata owners or buyers are not ready to accept that there are issues and they need to improve. One person asks me to give him the data that Tata is worst in reliability and he will not accept Tata has issue in reliability and Suzuki does not have much nu,
Well said brothers , pls don't blame the engineers blame the attitude and mentality of the organisation. When prathap Bose gets credit for design philosophy of tata motors doesn't matter he alone has designed it . Likewise the top management should change their attitude towards customers. Customers are not taken for granted.
Seriously, good analysis. I seriously considered Nexon but dropped the plan of Tata Cars once I get to know these issues. TATA should fix these issues on priority before losing loyal customers.
There is a quality mindset inside the manufacturing facility. People working in Indian manufacturers take quality concerns very lightly. The Japanese and Korean manufacturers mindset itself is different. You can't blame only QC, even due to production pressure, they will push out the vehicles.
@@elangomalavan2276 I explained that too in the comment, that Japanese mindset is different inside the factory. The Tatas and mahindra got an unimaginable market response in a short time due to their proper R&D but are not capable of producing enough numbers which is reflected in their waiting periods Which inturn puts production number pressure on these manufacturers. Thus it leads to total pressure on their production sites which leads to low quality. Also Indian bosses have a quantity mindset over quality.
Sir, I would like to share my personal experience with TATA motors. In 2010, I booked Vista Safire after test driving. The sales executive said that the car will be delivered within 5 days. I really wondered. Because the waiting period at that time was 1 month. As promised by the sales executive, delivery was scheduled in the very next week. On the day of delivery, I asked them to show me the car before PDI. The sales executive accepted and some how he postponed it time to time. At the end of the day in the evening I straight away went to the showroom. I was shocked to see the car was full of dust. The odometer showed 230 kms. Immediately I refused to take delivery. The negotiations went on till 10.00 pm and was delivered with a cashback of 50000. The point is, cheating the customer if they are ignorant. Later I came to know that it was used for test driving. This was my first car buying experience with TATA motors The True Sai works Salem.
The quality control unfortunately has declined in almost all brands and the new cars from 2020-21 have fit and finish issues... Very good that you brought it up..
En manasula iruntha ella visayathayum pesitinga motofam romba thanks...I'm tata nexon fearless diesel owner.everything u said 100% true.lots and lots of fit and finish pbms(95%),engine noise, interior fitting pbms,reverse gear pbm,3rd gear shift pbm,gear shift takes too much time,Hyundai la irunthu tata ku change anom asir anna..ana evalo sekiram mudiyumo avalo sekiram again Hyundai ku maaridanum.hyundai product(i20 active)use panitu tata ku change agavum than agavum than theriyuthu Hyundai arumai..Hyundai oda quality refinement avalo superb ah irunthuchu..thanks asir anna and team.tata need to change all these pbms for future customers.
I agree with you 100% . Recently I bought a Tiago in which so many asthetic issues i had. I asked the service shop to get it rectified but in vain. Few were not rectifiable. Similar is the issue with paint within a short period in some areas getting peeled off. Loss of loose cables. I can keep on talking about so many issues..The sad part is i was from TATA group and there are so many quality standards still very sad to see such poor quality coming out. I wish this should reach responsible people from TATA motors so that action is taken before the brand name spoils
This is spot on. I was waiting for nexon facelift … when I saw lot of quality issues reported in the media drive I firmly decided not to go for Tata. Still I can’t believe how come the test drive cars provided for media reviews can have lot of fit and finish issues. This shows the laid back attitude of TATA. The recent fame about the safety and vocal for local campaign certainly helped them gain more sales but it is a double edged sword which could ruin the reputation very quickly if Tata don’t concentrate on quality issues.
Not only Media Driver cars brother.. During delivery of the vehicles also quality issues are seen in very high numbers.... I was also looking for nexon.. Now changed my mind
It's strange...as especially media drive and review cars should hv double QC'ed ...they should take that much care as that's what customers see... really can't believe they can't think this...they are simply pushing cars out for sales ...only that's d focus
I own 2 tata cars and what you say is absolutely true...but i wish you had this honesty when coming to Mahindra as well... tata definitely has all the above issues you mentioned..but Mahindra is even worse.. recently i send you a video where the axle of one of your favourite cars the scorpio n broke and the driver ended up loosing his leg and the company tried to put the blame on the owner...now how much ever big fans of velu sir you guys are ...the truth that several scorpio n s had this wheel coming broken issue since it came... cannot be denied... I wish you make a similar content on Mahindra with the same level of honesty you showed for TATA...
Tata policy nevers allows to sack out the employee, unless found guilty ethically. So people taking their job as granted which leads to the spoken issues. The management needs to train up the ground level employees and they have to realize that the mistakes which are done by them will bash out their own brand if they continue to do so.
Multiple TATA service centers in Coimbatore are not able to identify and fix the issue in my Tata Nano, This has been going for more than 2 years, and spent a lot on service and still issue exists. This made me not go for TATA and instead bought a Hyundai Alcazar while upgrading. Still using Nano with the same issue and planning to give it to local mechanics for service
Same here bro, I just suggested altroz diesel to my friend. Now his car almost in service center. Service center person unable to turn off the engine warning light. It's just 6k kilometers driven car.
NEGLIGENCE - TATA QC , simple as that. i love TATA, but i agree the discussion here. TATA should look for management change , which is highly needed now for TATA. people with VISION and KNOWLEDGE will bring changes in industry like RATAN did for this company. they should communicate with employees frequently , they are still not manufacturing TAXI cars. if you want to compete in this market you always be a buyer not a manufacturer. As a automobile manufacturer you need to question on you before giving someone to a customer 1. Will I agree 2. Will I accept 3. Will I acknowledge this
Very True. Any Tata owner will definitely accept it. But new people who gonna buy may not accept. After buying new Tata Altroz xz+(petrol) on may,I never recommend the Tata Car. I always say to my Frd’s & family members never buy any Tata Car. I received damaged product after complaint,the dealer put blame on us. When u rise complain no one from Tata will never follow up, Tata will rise the complaint and forward it to Tata Dealership. That’s it, then the problem is between customer & dealership.Tata Dealership will close the complaint putting blame on customer. Tata just sells the product, doesn’t care about all the problems. It’s like they can’t hear what we say. They are just dump persons. Want to earn money and live.
Nice video team. That's why I went for a Honda Elevate instead of Nexon. I really loved Tata Cars but due to poor service and reliability I went for Honda. During my college days in 2017 I was waiting for a Nexon. When the time arrived unfortunately I went to Honda. ashame of Tata Motors.😢😢
Excellent analysis! Tata is indeed poor in quality check. Whereas Maruti is successfully implemented Six Sigma and maintaining the level. TATA must adopt Six Sigma.
I am one of the first owner of grey colour tiago in 2018. Ran 91000km as of now. There were lot many compromise even in honeymoon period. There was a noise reduction plate on the engine bonnet on first generation tiago which tata removed for cost cutting. The parcel shelf tray behind back seat never fitted with locks on side pillar. It use to hang loosely. The reverse gear is always issue and it gives a sound of turning a cranked gears. Loosely hanging wires below seats and also in engine area. Moreover, when the engine was 60000 km suddenly there was a surge in fuel consumption and when I went to showroom they were giving me advice on way of driving. We got frustrated by response and gave to local service who identified the fuel injector of one of the piston malfunctions and he replaced hence fixing the issue. The ppl is service area are not given proper training. Now at 91000 km the avg mileage is 15km only but once I had 22-23 during initial phase. Now like many I will not buy again tata, I am planning to go for other brands. For first time buyers they are good, but once ppl got used to driving they will look for performance and other features where tata has to go long mile.
I’ve had the Nexon for about 5 years now. First I had the 1st gen Nexon and then upgraded to the facelift BSVI version about 2 years ago. The rubber padding on the doors keep falling off while washing the car, the screw and its cover on the door arm rest panel along with the bolt cover at the cup holder in the central console were missing after I gave the car for service to the dealership. The shelf tray in the boot was fixed wrongly and when I tried to open it the plastic holders broke. There are a lot of issues and now I sometimes regret buying it despite the ride quality, highway performance, stability and the comfort factors.
i faced paint chip issue while taking delivery of my gen1 taigo which is evident in boot door while opening, but manufacturer and dealer staff missed. i compromised take to delivery and issue rectified in 1st service. faced a issue recently while repair in bonnet accidental damage, found broken bonnet holder rod and found another model rod in boot and they tried to charge for new one. also changed new driver side wiper arm but which improperly fitted and now the wiper arm spring scratching the windsheild while usage. manufacturing team need to develop more on quality control and dealers need to do proper pdi before sale. 👌👏👍🤝congrats for motowagon team to make this podcast which is very useful for tata manufacturer and dealers to look into these kinds of issues arrested from their side itself rather having complaints from customers and degrading their brand name and product value.
Thank you Asir ji for your detailed review. Am also victimised with the Rusting issue of Nexon 2021 model. No Tata service centres taking care to rectify it, blaming water wash and telling that “one in 1000 cars may likely to get such issues, unfortunately your car got it”. My hard earned money and first car got rusting issues in every corner gets very much disappointed.. was a great fan of Tata Safari but due to this my priority shifted to Hyundai / Mahindra.. looking forward for Alcazar facelift..will exchange my loveable Nexon with heavy heart.
Yes ..... I experienced that ..... I have Tiago ...... One day some one stoped me and say that boot door is opened.... But that is actually not opened but the pannel gap is huge
Hope Asir anna good. By neermaiyana motofam. Don't hesitate can give us the pod cast going forward until asir anna gets well. Just last month i got Maruthi ciaz intsead of tata Nexon or altroz . i only choose maruthi for service availability in my home town . in our area Tata needs to improve their service ability . Am from Villupuram.
i drive altroz about two hundred kilometres.gear shifting not good.most time i put fifth gear instead of third gear.morning engine starting time two much jerk starting .
Superb analysis...As asir na said,good cars like altroz,nexon and even safari may lose its reputation very soon due to QC issues!!! Maruthi and Hyundai are top notch in QC where as TATA concentrates on sales boom and build quality!
QC issue it's not because of person who is working. It is because of management neglected to do rework and due to delivery pressure. Management has to give solution...
Yes ... QC itself needs a QC ... I bought tata punch 2 months ago ... From the very first day onwards ... Its fuel lid never opened ... One person had to insert a thin plastic stick in the fuel lid gap while another person had to pull the lever next to driving seat... Responses for fixing it was giving more pains to me than solutions ...
Much needed topic & get well soon bro. Talking about manza, I suggested (used) manza over dezire for my uncle & he's happy now because he's not concerned about the fit & finish and servicing it in private garage.
19:00 The exact same issue is in i10 since 2012 and the same thing carried till current nios as this happens especially in cold starts as i need to go to first gear and then shift to reverse dont know why hyundai is still behind in that :(
Its maninly due to the gear placement, i10, new santro, nios, grand i10 all cars have the gear on dashboard, its mainly due to this. Even cars like ritz and datsun face this issue. This an takeway for the convinence the dashboard gear offers.
Absolutely true, I began to observe numerous fit and finish issues after one month. This includes irregular glove box closure, uneven panels in the bonnet area, paint spills, rust in screw washers, and uneven door panels. I concur that there is a significant flaw in their quality control team. These flaws are readily noticeable, and I'm puzzled as to how they passed the quality control test. Despite these issues, I must acknowledge that it provided me with the best driving experience, comfort, handling, and confidence while driving at high speeds. Tata should truly address these concerns urgently.
in chennai nandhanam, TATA ZEST fire happened, few days back.. Still that car is on the road. But news has not come. I did test drive of NEW TATA safari automatic. as soon vehicle on, car keeps moving though it is in parking mode. Dealer says car got confused when multiple buttons were pressed during previous road test :)
Bro, I'm owning the Nexon 2022 diesel model. Yennoda motha mana kumuralaiyum sollirukinga bro. Hat's off to you.. I lost my peace of mind because of TATA Service and fit & finish. I've decided to go for Hyundai - Creta or KIA - Seltos. Tata Delivery la irunthu, service vara yellamae tension thaan bro. Reverse gear issue & rusting issue yenakum iruku, infotainment auto restart agum runninga la, TPMS error adikadi varum. Oru accident claim nu pona, showrooms la potu thantha insurance um owner thaan follow pannanum, customer friendly ila. Totally frustrated and lost hope for Tata.
Adding to the above points, yesterday my Nexon Car battery became dead. Not even 2 full years it lasted. Note: Battery comes with the Car has a warranty of 18 Months, mine lasted for 22 months. Hence, I am unable to claim replacement. I don't know if this is how other manufacturers are manufacturing the car. Hence TATA is not going to be on my bucket list anymore for Cars. Additionally, the 24/7 assist person who came for the jump start sprayed something on the battery terminal to avoid salt formation. During this the spray can nozzle broke and he accidentally sprayed that paint inside the engine bay and I am unable to remove that spray paint from the labels on the fuse box engine bay etc... totally pathetic service. @Motowagon team: I'm happy to connect with you guys if you are planning to do another video on TATA cars.
In the name of safety, looks like we all fall for the brand...😞 Myself bought Tiago 2021 XZA+ as my secondary car no major mechanical issues.. but few minor niggles right from delivery. Paint quality is too bad. My 2017 ecosport looks better in comparison and also lighter to service on pockets.
very well defined conversation indeed Tata should wake up really for their sustain in the upcoming Indian market. - by a 20 years Tata customer (Indica V2, Indica Vista, Nexon)
Worthable content I own harrier enjoyed for 2 month's and than it started left pull and drag braking issues..... Struggled lot in SC asir bro word's exactly True....Asked service executive about interior issues and door rattles they explained car is like new wife day by day how wife reacts with problems that's the way car too react....You have listened to extraordinary life lesson from Madurai Tata Service Center😂😂😂😂😂😂 What they have observed by selling and servicing car
I own Tata Nexon purchased in the month of July-2023. I agree with the Fit and Finish issue, I keep asking the service guys to look into this and raised complaint but they said it come like that only. I also agree on the paint issue, quality of paint for brand new vehicle is not that great.
Safe, Sturdy & Stable Car's, Stylish Looks, Smart in Technology updates, multiple choices & options across all variants, Best Value for Money.... I wonder these problems exist in TATA cars.. Expecting TATA to be No.1 Indian brand in Service...
Yes, TATA fit and finish is very poor. I bought a Nexon last year and regret for it. Will never buy TATA again. I am affected so much, if need I can share a big list.
@@VidhyaSagar66 bumpers not matching with fender, paint bloating, high gap between fender and front door. LH door not locking properly. I have an AMT variant and second gear shift is knocking randomly. Inner AC console no heat protection near left foot, I burnt my foot once. Paint visual spots. Steering not smooth. Android auto does not connect properly. Last week when I started display didn't switch ON. Hill hold assist doesn't work properly, once my vehicle rolled back and hit an auto who was close. All these issues identified over a period and service team drive the vehicle, say ok. Now I have started to adjust.
I have a TATA HEXA XT variant 2018 model, in Chennai.. We use it only for long drives Best comfort, good space, What a performance..😎 But Ignore the vibration 😅 Still its a best car for my family.. Relationship with service center is different story that everyone knows but as you said TATA missed to upgrade HEXA to next gen.. #NermaiyanaMotofam
Yes i agree Tata need to look into these things even my cousin affected by buying TATA altroz. Myself and my cousin booked 2 altroz in 2021. At that time waiting period they said 60 days but it crossed 90 days so i have cancelled my booking and i bought NISSAN MAGNITE. My cousin bought ALTROZ post that so many problems in the car. AC will be coming only for leg so many service issue is there. Service is too bad for TATA.
Whosoever takes the criticism with a positive approach will definitely reach unimaginable heights.. Same will apply to TATA Motors, they need to listen to customers complaints, improve the customer support experience and Quality control. Nice Podcast though!! Wake Up TATA!
Even though had experience in using TATA Cars, the above issues which they spoke is still remains unchanged. Still didn't got convinced to move to TATA. I don't find any such issues the cars manufactured in Chennai.
Great content as usual Asir bro. Some of the top automotive journalists are interviewing Mr. Shailesh Chandra sir and asking many questions about their product line up. But they are not highlighting these QC and ASS issues that customers are facing. They have access to top heads in Tata Motors, but they are losing the opportunity to convey customers frustrations.
But i did see this callous attitude in service center sometimes. When i left my vehicle for service, i noticed that an employee was driving recklessly inside the premises and even crashed into another car. Though he didn't hit my car, it gave me a very bad impression about the quality of staffs in their service center
In Ford Figo petrol 2010 model I faced problem in engaging reverse gear more than 13 years, inspite of repeated complaint in the service station, but in vain. In Maruti Swift Dzire, 2016 model, I saw more paint drops on both the sides at the bottom below the doors. At that time, I was not aware of this PDI in Coimbatore. In both brands, no reliability of QC to my bitter experience.
Agree with you. I have been observing since Indica car. Generally in TATA cars, 1) fit&finish 2) quality & 3) reliability is poor. Moreover after sales service is very bad.
💯 Should TATA must wake up, I own Safari, facing clutch failure, clutch pump failure 😞 cabin air noice, service engineer lethargic work make irritate to the core
Eyes and intent of the heart and mind needs to be checked... Haven't seen another deep thought content like this... Awesome info.. Just keep going like this brothers...
Taken a new Tata Punch in November from PPS, Chennai. They have 70 years of experience in selling cars. Given the choice of making a decision on buying the same car, I would not go for Tata and PPS Tata. The challenge I face is in their poor SERVICE. Buying a car is easy. But, after-sales is the WORST experience with Tata. There is a sluggish clutch and the brake gets locked while driving. The infotainment upgrade from 3.5 inches to 9 inches from PPS Tata Sales was a disaster move. Simply put, the infotainment system does not work and they are not responding to any of the calls or emails.
My friend is owning a Tata punch which is one month old,he has given his car for 1st service at 1680kms,two days after the service while in a bumper to bumper traffic smoke started to dissipate from the bonnet heavily, immediately he has pulled over the car aside and switched off the engine,while contacting the service person they are telling lightly the smoke would be due to continuous usage of half clutch without even inspecting the same that too the car is CNG and even being so dangerous..Their comments was leave the car unused for 30mins and once the smoke gets settle down you can use the same...
We went to test drive Tiago when it was launched, in test drive many things didn't work properly like voice commands, steering media buttons etc. So went check micra, i10 and finally bought Ford Figo.
ennoda altroz reverse camera blue color ah aguthu most of times and dashboard noise vanthudu iruku eppo service vittalum software update pannita and no wiring issue nu solluraga dashboard la cracking sound varthu ithu each service la adessive tape 150 charge pannuraga ana no proper fix and ithu and 3 cylinder rumble noise ini nan vanga ve mantan bro verthudan
Because of these reasons, we are stuck with maruthi and Hyundai for the last 30 years due to their great support and service. We want to support an Indian car manufacturer however I am afraid to get Tata and mahindra cars because of their quality, service and support. They are just selling with their 5 star rating.
Dear MotoWagon Team, I am a Quality Professional with over 20 years of experience. I don't agree with your comment about replacing QC team to improve quality. Here is what W. Edwards Deming says in his book "Out of Crisis" “Inspection does not improve the quality, nor guarantee quality. Inspection is too late. The quality, good or bad, is already in the product. a) Good Design is Key to Making High-Quality Products b) Quality Starts With Product Design and Specifications c) Quality Needs to be Built into the Manufacturing Process
then what is use of the department, i too worked in production line and have friends in qc, they always find any minor mistakes in product and mock us, that is the ethics, thats why they get salary, Yes some of issues has to cleared by R&D but human errors should found out by QC.They only have the resposible for that
Job of QC is to identify these issues and provide a feedback loop to the production / manufacturing team to rectify and fail the QC check or provide a timeline to Production to meet the required standards. If products are passing through QC with issues for a long run, then QC is the first to be blamed for not meeting the standards they are supposed to govern.
Am a former benchmarking engineer too, In a oem, if there is a issue in qc, the qc team will intimate the same to the manufacturing team of the plant, and they have to identify whether it's bad design or a part bought from the supplier which in itself is a defect
I thought to buy tata car, I was asking for TD in Bangalore, No one brought TD car to home after 10-20 calls, then I decided never go behind them. I'm Hyundai user for 8 years and now bought another Skoda
yes, brought nexon facelift....small paint issue...door side rubber is not fit properly....though service person fixed it,.....seems no one in tata bother about qc , unless customer report it... do pdi very carefully if u r buying tata car
Regarding Tata cars, as you mentioned, their build quality is good, which is why I prefer Tata. If your car's drivability is excellent, accidents are less likely. My preference has always been for German brands. Once you experience the kick, you may not want to discuss Tata cars..
Tata people still didn't come out of truck manufacturing days. During my recent car purchase process, i visited Hyundai and Tata show rooms back to back, Hyundai is truly world class experience. Recently too much hype on Tata motors, not worth it.
Well said regarding nexon paint quality.. tata needed to validate the same and have a look on to the same. Iam a Nexon Owner- Facing all the mentioned issues. As a automobile engineer from a MNC like tata this behavior is not acceptable. Tata should wake up on this!!
Wanted badly to buy altroz diesel for its high speed stabilty & handling.. But withdrawn my decision even after booking Altroz and bought Citroen C3 turbo as mind didnt allow to buy altroz...Still my heart is with altroz diesel...No car under 20lakhs gave me the driving pleasure & comfort as driving altroz diesel
I too planed to buy TATA ALTROZ in October 2020, Due to the poor responce in TATA delearship I moved to nearby Ford dealership and booked Ford freestyle. I am happy with my decision to buy ford.
Yes Tata should wake up as much as possible to overcome their first worst thing.... its my own experience for my uncle we search for best 5 star rating car tata is his priority because already he was having tata indica ...So his priority is altroz or nexon...When we equire both the model all make comments its both are better but service is problem ...All of them facing this issue...
Excellent video man😊. I always say TATA cars fit and finish is so bad.... I once went to test drive Harrier, just opened the door and decided not to buy it... Very bad engineering, even the showroom did't keep it clean...
As an owner of Altroz Diesel (1 year and 20K kms driven) I agree 90% of the points Asir bro said. Fit and finish and QC should be improved a lot, Service Centre attitude should be changed The car is great, ride quality, stability, comfort and as a whole a great car to drive. Even I covered 500 kms in a non stop ride. But has some fit and finish issues when I bought, I noted them all and SGA helped me rectify 90% of the problems even they replaced several parts but most of the other SCs are not considering these small niggles and always have an excuse "Intha car ellathulayum intha prachana iruku". The reverse gear slotting issue is there in Altroz 1.5L Revotorq. I also had DPF issues (After 5K kms) and the same driving lesson talk was happened to me. They just regenerate and give it back which we can do in home itself. So I directly called the Regional manager of TATA and then only they cleaned the O2 sensors and checked the soot levels. After that there is no DPF issue till date. Tata managers are doing good in recent times, if they improve the QC and service approach the sales will surely double.
Yes, I agree with you, I own a tata car (Tiago) for last 6 years, I have plan to buy a new car but I will not choose tata now.
Yes Tata cars are safe for drive, but once you get any issue you will end up walking to service station multiple times, then also no use because they are not up to the mark to give best service.
This dialogue, "Q C manager kannu check pannanum" is really fantastic. Paisa vasool.
Which minute la brother?
Agreeing 100% my safari dark red edition is still in service centre for 5 months from 10th day of delivery and now the company has approved new engine 30laks in dust bin😡
Can I know what really happened with the engine?
Unacceptable- what happened?
How many cars u own?
Why bro
@@ItsMyLifeAsh even though Tata buys engines for harrier from fiat they still have some issues in the engine, or has qc issues in their build
We bought Tata Altroz for my sister on May 2020. And regularly maintaining services on time. Even if we get small minor issues, we will report and service correctly. On Mar 2023, we did general service and in June we got engine heat issue, so we raised a complaint and ask them to service properly by addressing the issue. They said no leakage at engine and refilled the coolant. So we took car after 2 days to Kodaikanal trip and on return again we faced the heat temperature indicator issue. So we off the engine and stayed on road for 1 hour and then slowly drove to nearby Dindigul tata service centre. They checked and couldn't find the issue and again refilled the coolant. After that, we didnt go anywhere for long trip and used only within the city for 5 months. Then suddenly last month engine completely shut off and didnt start. When we reported, they didnt even have tow service so asked us to avail tow service with 6.5k for 40 kms. Then they suspected and opened the engine and we come to know the Head, the Block and the Gas cut jas been melted and burnt inside. Around 70% of then engine is gone and now they ask us to pay the bill of 2 lakhs for new engine parts and service stating that we didnt chose extended warranty insurance. We were completely frustrated and escalated the issue to Tata head of Tamilnadu. They say it might be manufacturing defect and since the company guaranteed warranty of 2 years is expired, they will pay half and asked us to pay from our end....
I am not sure why we were victimized for the things that is not our responsibility. As a customer, I followed all my procedures and services from my end. But still we are the victim at the end.
No more trust in Tata.
And Tata fans will won't even want to hear these
@@Raveendhana Even I am a great Tata fan. Whatever it is, if it is Tata, I will blindly put my trust in them. Even now, I say their quality might be good. But what use of it, if they can't be delivered and give a proper service to their good product to end customers?? Their service management needs to be restructured till the ground level.
@@arunprasathbalaiyan5349 they are taking things for granted, build can be improved anyday, thanks to Tata today Suzuki is improving it's build, Anna quality control issue or engine issues can't be improved easily it will take time.
For me one sad point enna na many Tata owners or buyers are not ready to accept that there are issues and they need to improve. One person asks me to give him the data that Tata is worst in reliability and he will not accept Tata has issue in reliability and Suzuki does not have much nu,
@@arunprasathbalaiyan5349well said
You should file a case in a consumer court with all the service dates and details
Hats off to your dedication Asir bro and Team. Get well soon brother!
Well said brothers , pls don't blame the engineers blame the attitude and mentality of the organisation. When prathap Bose gets credit for design philosophy of tata motors doesn't matter he alone has designed it . Likewise the top management should change their attitude towards customers. Customers are not taken for granted.
Sales ,service and maintenance always Maruti and Hyundai no 1..these two brand always middle class hero....I love maruti Hyundai..
Not No.1...No.1 in service eppavum Toyota
Seriously, good analysis. I seriously considered Nexon but dropped the plan of Tata Cars once I get to know these issues. TATA should fix these issues on priority before losing loyal customers.
Good decision..you have to do pit stop every 1000 km..
No need, just buy more election bonds.
There is a quality mindset inside the manufacturing facility.
People working in Indian manufacturers take quality concerns very lightly.
The Japanese and Korean manufacturers mindset itself is different.
You can't blame only QC, even due to production pressure, they will push out the vehicles.
Very rightly said ..d mindset itself is lighter re quality
If u blame production pressure wonder how Suzuki is tackling it all this years?
@@elangomalavan2276 I explained that too in the comment, that Japanese mindset is different inside the factory.
The Tatas and mahindra got an unimaginable market response in a short time due to their proper R&D but are not capable of producing enough numbers which is reflected in their waiting periods
Which inturn puts production number pressure on these manufacturers.
Thus it leads to total pressure on their production sites which leads to low quality.
Also Indian bosses have a quantity mindset over quality.
Sir, I would like to share my personal experience with TATA motors. In 2010, I booked Vista Safire after test driving. The sales executive said that the car will be delivered within 5 days. I really wondered. Because the waiting period at that time was 1 month. As promised by the sales executive, delivery was scheduled in the very next week. On the day of delivery, I asked them to show me the car before PDI. The sales executive accepted and some how he postponed it time to time. At the end of the day in the evening I straight away went to the showroom. I was shocked to see the car was full of dust. The odometer showed 230 kms. Immediately I refused to take delivery. The negotiations went on till 10.00 pm and was delivered with a cashback of 50000. The point is, cheating the customer if they are ignorant. Later I came to know that it was used for test driving. This was my first car buying experience with TATA motors The True Sai works Salem.
The quality control unfortunately has declined in almost all brands and the new cars from 2020-21 have fit and finish issues...
Very good that you brought it up..
En manasula iruntha ella visayathayum pesitinga motofam romba thanks...I'm tata nexon fearless diesel owner.everything u said 100% true.lots and lots of fit and finish pbms(95%),engine noise, interior fitting pbms,reverse gear pbm,3rd gear shift pbm,gear shift takes too much time,Hyundai la irunthu tata ku change anom asir anna..ana evalo sekiram mudiyumo avalo sekiram again Hyundai ku maaridanum.hyundai product(i20 active)use panitu tata ku change agavum than agavum than theriyuthu Hyundai arumai..Hyundai oda quality refinement avalo superb ah irunthuchu..thanks asir anna and team.tata need to change all these pbms for future customers.
Try Honda or Toyota
I agree with you 100% . Recently I bought a Tiago in which so many asthetic issues i had. I asked the service shop to get it rectified but in vain. Few were not rectifiable. Similar is the issue with paint within a short period in some areas getting peeled off. Loss of loose cables. I can keep on talking about so many issues..The sad part is i was from TATA group and there are so many quality standards still very sad to see such poor quality coming out. I wish this should reach responsible people from TATA motors so that action is taken before the brand name spoils
This is spot on. I was waiting for nexon facelift … when I saw lot of quality issues reported in the media drive I firmly decided not to go for Tata.
Still I can’t believe how come the test drive cars provided for media reviews can have lot of fit and finish issues.
This shows the laid back attitude of TATA. The recent fame about the safety and vocal for local campaign certainly helped them gain more sales but it is a double edged sword which could ruin the reputation very quickly if Tata don’t concentrate on quality issues.
Not only Media Driver cars brother.. During delivery of the vehicles also quality issues are seen in very high numbers.... I was also looking for nexon.. Now changed my mind
What you selected next after dropping Nexon?
@@NaaiSekar-cc4ef UC Hyryder
It's strange...as especially media drive and review cars should hv double QC'ed ...they should take that much care as that's what customers see... really can't believe they can't think this...they are simply pushing cars out for sales ...only that's d focus
I own 2 tata cars and what you say is absolutely true...but i wish you had this honesty when coming to Mahindra as well... tata definitely has all the above issues you mentioned..but Mahindra is even worse.. recently i send you a video where the axle of one of your favourite cars the scorpio n broke and the driver ended up loosing his leg and the company tried to put the blame on the owner...now how much ever big fans of velu sir you guys are ...the truth that several scorpio n s had this wheel coming broken issue since it came... cannot be denied...
I wish you make a similar content on Mahindra with the same level of honesty you showed for TATA...
Tata policy nevers allows to sack out the employee, unless found guilty ethically. So people taking their job as granted which leads to the spoken issues. The management needs to train up the ground level employees and they have to realize that the mistakes which are done by them will bash out their own brand if they continue to do so.
Multiple TATA service centers in Coimbatore are not able to identify and fix the issue in my Tata Nano, This has been going for more than 2 years, and spent a lot on service and still issue exists. This made me not go for TATA and instead bought a Hyundai Alcazar while upgrading. Still using Nano with the same issue and planning to give it to local mechanics for service
Same here bro, I just suggested altroz diesel to my friend. Now his car almost in service center. Service center person unable to turn off the engine warning light. It's just 6k kilometers driven car.
Try Bosch service centers....
@@SivaKumar-ul4obit's a ecu issue,
NEGLIGENCE - TATA QC , simple as that. i love TATA, but i agree the discussion here. TATA should look for management change , which is highly needed now for TATA. people with VISION and KNOWLEDGE will bring changes in industry like RATAN did for this company. they should communicate with employees frequently , they are still not manufacturing TAXI cars. if you want to compete in this market you always be a buyer not a manufacturer.
As a automobile manufacturer you need to question on you before giving someone to a customer
1. Will I agree
2. Will I accept
3. Will I acknowledge this
Very True. Any Tata owner will definitely accept it. But new people who gonna buy may not accept. After buying new Tata Altroz xz+(petrol) on may,I never recommend the Tata Car. I always say to my Frd’s & family members never buy any Tata Car. I received damaged product after complaint,the dealer put blame on us.
When u rise complain no one from Tata will never follow up, Tata will rise the complaint and forward it to Tata Dealership. That’s it, then the problem is between customer & dealership.Tata Dealership will close the complaint putting blame on customer.
Tata just sells the product, doesn’t care about all the problems. It’s like they can’t hear what we say. They are just dump persons. Want to earn money and live.
அருமையான பதிவு.டாடா கார்கள் பற்றி நிறைய விபரங்கள் உங்களால் தெரிந்து கொண்டேன்.நன்றி.
Exactly true same with my 2021 Altroz comfort there good stability lots of issues on quality side and service center people doesn’t respond properly
Nice video team. That's why I went for a Honda Elevate instead of Nexon. I really loved Tata Cars but due to poor service and reliability I went for Honda. During my college days in 2017 I was waiting for a Nexon. When the time arrived unfortunately I went to Honda. ashame of Tata Motors.😢😢
Muche needed podcast bros and thank for telling the ground realities of tata car and service problems
Excellent analysis! Tata is indeed poor in quality check. Whereas Maruti is successfully implemented Six Sigma and maintaining the level. TATA must adopt Six Sigma.
Tata motors never come up.. or wake up..
Thanks for you guys to bring all the true points...
I am one of the first owner of grey colour tiago in 2018. Ran 91000km as of now. There were lot many compromise even in honeymoon period. There was a noise reduction plate on the engine bonnet on first generation tiago which tata removed for cost cutting. The parcel shelf tray behind back seat never fitted with locks on side pillar. It use to hang loosely. The reverse gear is always issue and it gives a sound of turning a cranked gears. Loosely hanging wires below seats and also in engine area. Moreover, when the engine was 60000 km suddenly there was a surge in fuel consumption and when I went to showroom they were giving me advice on way of driving. We got frustrated by response and gave to local service who identified the fuel injector of one of the piston malfunctions and he replaced hence fixing the issue. The ppl is service area are not given proper training. Now at 91000 km the avg mileage is 15km only but once I had 22-23 during initial phase. Now like many I will not buy again tata, I am planning to go for other brands. For first time buyers they are good, but once ppl got used to driving they will look for performance and other features where tata has to go long mile.
I’ve had the Nexon for about 5 years now. First I had the 1st gen Nexon and then upgraded to the facelift BSVI version about 2 years ago.
The rubber padding on the doors keep falling off while washing the car, the screw and its cover on the door arm rest panel along with the bolt cover at the cup holder in the central console were missing after I gave the car for service to the dealership.
The shelf tray in the boot was fixed wrongly and when I tried to open it the plastic holders broke.
There are a lot of issues and now I sometimes regret buying it despite the ride quality, highway performance, stability and the comfort factors.
i faced paint chip issue while taking delivery of my gen1 taigo which is evident in boot door while opening, but manufacturer and dealer staff missed. i compromised take to delivery and issue rectified in 1st service. faced a issue recently while repair in bonnet accidental damage, found broken bonnet holder rod and found another model rod in boot and they tried to charge for new one. also changed new driver side wiper arm but which improperly fitted and now the wiper arm spring scratching the windsheild while usage. manufacturing team need to develop more on quality control and dealers need to do proper pdi before sale. 👌👏👍🤝congrats for motowagon team to make this podcast which is very useful for tata manufacturer and dealers to look into these kinds of issues arrested from their side itself rather having complaints from customers and degrading their brand name and product value.
Thank you Asir ji for your detailed review. Am also victimised with the Rusting issue of Nexon 2021 model. No Tata service centres taking care to rectify it, blaming water wash and telling that “one in 1000 cars may likely to get such issues, unfortunately your car got it”. My hard earned money and first car got rusting issues in every corner gets very much disappointed.. was a great fan of Tata Safari but due to this my priority shifted to Hyundai / Mahindra.. looking forward for Alcazar facelift..will exchange my loveable Nexon with heavy heart.
Yes .....
I experienced that .....
I have Tiago ......
One day some one stoped me and say that boot door is opened....
But that is actually not opened but the pannel gap is huge
Sir Super insights, ennoda ella doubts clear pannitinga, now safely naan maruti or hyundai vangalamnu irukkaen
Hope Asir anna good. By neermaiyana motofam. Don't hesitate can give us the pod cast going forward until asir anna gets well. Just last month i got Maruthi ciaz intsead of tata Nexon or altroz . i only choose maruthi for service availability in my home town . in our area Tata needs to improve their service ability . Am from Villupuram.
Yes, they should consider the features like hill hold for Tiago..
Competitors are having, (Swift ) it is essential for elderly people..
i drive altroz about two hundred kilometres.gear shifting not good.most time i put fifth gear instead of third gear.morning engine starting time two much jerk starting .
As a TATA Punch owner, 100% agreed. I received my Punch with patch stickers on my hood.
Superb analysis...As asir na said,good cars like altroz,nexon and even safari may lose its reputation very soon due to QC issues!!!
Maruthi and Hyundai are top notch in QC where as TATA concentrates on sales boom and build quality!
QC பார்கிறவனை கூப்பிட்டு கண்ணை டெஸ்ட் பண்ணனும்.🙏.
Very True words. We too feel the same when we find things from our Altroz.
QC issue it's not because of person who is working. It is because of management neglected to do rework and due to delivery pressure. Management has to give solution...
Yes ... QC itself needs a QC ... I bought tata punch 2 months ago ... From the very first day onwards ... Its fuel lid never opened ... One person had to insert a thin plastic stick in the fuel lid gap while another person had to pull the lever next to driving seat... Responses for fixing it was giving more pains to me than solutions ...
Much needed topic & get well soon bro.
Talking about manza, I suggested (used) manza over dezire for my uncle & he's happy now because he's not concerned about the fit & finish and servicing it in private garage.
19:00 The exact same issue is in i10 since 2012 and the same thing carried till current nios as this happens especially in cold starts as i need to go to first gear and then shift to reverse dont know why hyundai is still behind in that :(
True that. If we try, it will make a grinding noise.
Its maninly due to the gear placement, i10, new santro, nios, grand i10 all cars have the gear on dashboard, its mainly due to this. Even cars like ritz and datsun face this issue. This an takeway for the convinence the dashboard gear offers.
Good balanced cautious informative genuine review. Thank you all.
Eye opener...as asir bro suggested i have bought Hyryder and really satisfied
Absolutely true, I began to observe numerous fit and finish issues after one month. This includes irregular glove box closure, uneven panels in the bonnet area, paint spills, rust in screw washers, and uneven door panels. I concur that there is a significant flaw in their quality control team. These flaws are readily noticeable, and I'm puzzled as to how they passed the quality control test. Despite these issues, I must acknowledge that it provided me with the best driving experience, comfort, handling, and confidence while driving at high speeds. Tata should truly address these concerns urgently.
in chennai nandhanam, TATA ZEST fire happened, few days back.. Still that car is on the road. But news has not come. I did test drive of NEW TATA safari automatic. as soon vehicle on, car keeps moving though it is in parking mode. Dealer says car got confused when multiple buttons were pressed during previous road test :)
Bro, I'm owning the Nexon 2022 diesel model. Yennoda motha mana kumuralaiyum sollirukinga bro. Hat's off to you..
I lost my peace of mind because of TATA Service and fit & finish. I've decided to go for Hyundai - Creta or KIA - Seltos.
Tata Delivery la irunthu, service vara yellamae tension thaan bro. Reverse gear issue & rusting issue yenakum iruku, infotainment auto restart agum runninga la, TPMS error adikadi varum. Oru accident claim nu pona, showrooms la potu thantha insurance um owner thaan follow pannanum, customer friendly ila. Totally frustrated and lost hope for Tata.
Adding to the above points, yesterday my Nexon Car battery became dead. Not even 2 full years it lasted.
Note: Battery comes with the Car has a warranty of 18 Months, mine lasted for 22 months. Hence, I am unable to claim replacement.
I don't know if this is how other manufacturers are manufacturing the car. Hence TATA is not going to be on my bucket list anymore for Cars.
Additionally, the 24/7 assist person who came for the jump start sprayed something on the battery terminal to avoid salt formation. During this the spray can nozzle broke and he accidentally sprayed that paint inside the engine bay and I am unable to remove that spray paint from the labels on the fuse box engine bay etc... totally pathetic service.
@Motowagon team: I'm happy to connect with you guys if you are planning to do another video on TATA cars.
In the name of safety, looks like we all fall for the brand...😞
Myself bought Tiago 2021 XZA+ as my secondary car no major mechanical issues.. but few minor niggles right from delivery. Paint quality is too bad. My 2017 ecosport looks better in comparison and also lighter to service on pockets.
very well defined conversation indeed Tata should wake up really for their sustain in the upcoming Indian market. - by a 20 years Tata customer (Indica V2, Indica Vista, Nexon)
Sir your are a loyal costumer to tata according to you what's the plus and minus in brand tata
Worthable content I own harrier enjoyed for 2 month's and than it started left pull and drag braking issues..... Struggled lot in SC asir bro word's exactly True....Asked service executive about interior issues and door rattles they explained car is like new wife day by day how wife reacts with problems that's the way car too react....You have listened to extraordinary life lesson from Madurai Tata Service Center😂😂😂😂😂😂 What they have observed by selling and servicing car
I own Tata Nexon purchased in the month of July-2023. I agree with the Fit and Finish issue, I keep asking the service guys to look into this and raised complaint but they said it come like that only. I also agree on the paint issue, quality of paint for brand new vehicle is not that great.
Safe, Sturdy & Stable Car's, Stylish Looks, Smart in Technology updates, multiple choices & options across all variants, Best Value for Money.... I wonder these problems exist in TATA cars.. Expecting TATA to be No.1 Indian brand in Service...
Well said Asir bro and Tata motors definitely have to look over into it seriously.
Yes, TATA fit and finish is very poor. I bought a Nexon last year and regret for it. Will never buy TATA again. I am affected so much, if need I can share a big list.
Could you please share your issues, it will be helpful for people who are planning to by TATA cars
@@VidhyaSagar66 bumpers not matching with fender, paint bloating, high gap between fender and front door. LH door not locking properly. I have an AMT variant and second gear shift is knocking randomly. Inner AC console no heat protection near left foot, I burnt my foot once. Paint visual spots. Steering not smooth. Android auto does not connect properly. Last week when I started display didn't switch ON. Hill hold assist doesn't work properly, once my vehicle rolled back and hit an auto who was close. All these issues identified over a period and service team drive the vehicle, say ok. Now I have started to adjust.
I have a TATA HEXA XT variant 2018 model, in Chennai.. We use it only for long drives Best comfort, good space, What a performance..😎 But Ignore the vibration 😅 Still its a best car for my family.. Relationship with service center is different story that everyone knows but as you said TATA missed to upgrade HEXA to next gen.. #NermaiyanaMotofam
Yes i agree Tata need to look into these things even my cousin affected by buying TATA altroz. Myself and my cousin booked 2 altroz in 2021. At that time waiting period they said 60 days but it crossed 90 days so i have cancelled my booking and i bought NISSAN MAGNITE. My cousin bought ALTROZ post that so many problems in the car. AC will be coming only for leg so many service issue is there. Service is too bad for TATA.
Whosoever takes the criticism with a positive approach will definitely reach unimaginable heights.. Same will apply to TATA Motors, they need to listen to customers complaints, improve the customer support experience and Quality control. Nice Podcast though!! Wake Up TATA!
Even though had experience in using TATA Cars, the above issues which they spoke is still remains unchanged. Still didn't got convinced to move to TATA. I don't find any such issues the cars manufactured in Chennai.
What ever you discussed all are 100% true hats off 😊
Great content as usual Asir bro. Some of the top automotive journalists are interviewing Mr. Shailesh Chandra sir and asking many questions about their product line up. But they are not highlighting these QC and ASS issues that customers are facing. They have access to top heads in Tata Motors, but they are losing the opportunity to convey customers frustrations.
But i did see this callous attitude in service center sometimes. When i left my vehicle for service, i noticed that an employee was driving recklessly inside the premises and even crashed into another car. Though he didn't hit my car, it gave me a very bad impression about the quality of staffs in their service center
In Ford Figo petrol 2010 model I faced problem in engaging reverse gear more than 13 years, inspite of repeated complaint in the service station, but in vain. In Maruti Swift Dzire, 2016 model, I saw more paint drops on both the sides at the bottom below the doors. At that time, I was not aware of this PDI in Coimbatore. In both brands, no reliability of QC to my bitter experience.
Agree with you. I have been observing since Indica car. Generally in TATA cars, 1) fit&finish 2) quality & 3) reliability is poor. Moreover after sales service is very bad.
💯 Should TATA must wake up, I own Safari, facing clutch failure, clutch pump failure 😞 cabin air noice, service engineer lethargic work make irritate to the core
Tata Sons Chairman Mr. N Chandra Nama ooru kararu than avaruku kanulaa intha video padura maari pathukonga @ Motofam
I am also owning Altroz diesel
Transmission is not good
Exact discussion hatt off
Eyes and intent of the heart and mind needs to be checked... Haven't seen another deep thought content like this... Awesome info.. Just keep going like this brothers...
What you told about reverse gear slot noise is true sir. Nexon 2019.
Road dust cabin kkule varuthu.body kulungal alungal athikam.
Taken a new Tata Punch in November from PPS, Chennai. They have 70 years of experience in selling cars. Given the choice of making a decision on buying the same car, I would not go for Tata and PPS Tata. The challenge I face is in their poor SERVICE. Buying a car is easy. But, after-sales is the WORST experience with Tata. There is a sluggish clutch and the brake gets locked while driving. The infotainment upgrade from 3.5 inches to 9 inches from PPS Tata Sales was a disaster move. Simply put, the infotainment system does not work and they are not responding to any of the calls or emails.
My friend is owning a Tata punch which is one month old,he has given his car for 1st service at 1680kms,two days after the service while in a bumper to bumper traffic smoke started to dissipate from the bonnet heavily, immediately he has pulled over the car aside and switched off the engine,while contacting the service person they are telling lightly the smoke would be due to continuous usage of half clutch without even inspecting the same that too the car is CNG and even being so dangerous..Their comments was leave the car unused for 30mins and once the smoke gets settle down you can use the same...
I own punch and most of the issues are there.service team is laidback. Fit and finish not good , and panel gaps
We went to test drive Tiago when it was launched, in test drive many things didn't work properly like voice commands, steering media buttons etc. So went check micra, i10 and finally bought Ford Figo.
ennoda altroz reverse camera blue color ah aguthu most of times and dashboard noise vanthudu iruku eppo service vittalum software update pannita and no wiring issue nu solluraga dashboard la cracking sound varthu ithu each service la adessive tape 150 charge pannuraga ana no proper fix and ithu and 3 cylinder rumble noise ini nan vanga ve mantan bro verthudan
Im facing reverse gear issues in Tigor.. Purchased on jan 2021
Develop a team and make hard work easy, but for your responsibility and self-discipline will keep you firmly on the path to advancement. love u
Anna safari vangalama vendama.thar 4*4 vangalama wait pannalama 5 door tharku.pls suggest pannunga
2 waste broo
Because of these reasons, we are stuck with maruthi and Hyundai for the last 30 years due to their great support and service. We want to support an Indian car manufacturer however I am afraid to get Tata and mahindra cars because of their quality, service and support. They are just selling with their 5 star rating.
I am a tata altroz diesel xm user. That reverse gear problem as spoken in this video is true.
Tata has to improvise in little things.
Dear MotoWagon Team,
I am a Quality Professional with over 20 years of experience. I don't agree with your comment about replacing QC team to improve quality.
Here is what W. Edwards Deming says in his book "Out of Crisis"
“Inspection does not improve the quality, nor guarantee quality. Inspection is too late. The quality, good or bad, is already in the product.
a) Good Design is Key to Making High-Quality Products
b) Quality Starts With Product Design and Specifications
c) Quality Needs to be Built into the Manufacturing Process
then what is use of the department, i too worked in production line and have friends in qc, they always find any minor mistakes in product and mock us, that is the ethics, thats why they get salary, Yes some of issues has to cleared by R&D but human errors should found out by QC.They only have the resposible for that
Superb
Job of QC is to identify these issues and provide a feedback loop to the production / manufacturing team to rectify and fail the QC check or provide a timeline to Production to meet the required standards. If products are passing through QC with issues for a long run, then QC is the first to be blamed for not meeting the standards they are supposed to govern.
Am a former benchmarking engineer too, In a oem, if there is a issue in qc, the qc team will intimate the same to the manufacturing team of the plant, and they have to identify whether it's bad design or a part bought from the supplier which in itself is a defect
I thought to buy tata car, I was asking for TD in Bangalore, No one brought TD car to home after 10-20 calls, then I decided never go behind them. I'm Hyundai user for 8 years and now bought another Skoda
yes, brought nexon facelift....small paint issue...door side rubber is not fit properly....though service person fixed it,.....seems no one in tata bother about qc , unless customer report it...
do pdi very carefully if u r buying tata car
After seeing your TATA Altroz customer review I made up my decision and bought one two weeks ago. Now u come up with this video :)
😃😃
Regarding Tata cars, as you mentioned, their build quality is good, which is why I prefer Tata. If your car's drivability is excellent, accidents are less likely. My preference has always been for German brands. Once you experience the kick, you may not want to discuss Tata cars..
Tata people still didn't come out of truck manufacturing days. During my recent car purchase process, i visited Hyundai and Tata show rooms back to back, Hyundai is truly world class experience. Recently too much hype on Tata motors, not worth it.
100% I agree as a former tata costumer rusting is big issue's in tata cars👍
Not only in tata Mahindra also
Brother can you tell us, What can we do if we see this issue in a new car when we take delivery?
Well said regarding nexon paint quality.. tata needed to validate the same and have a look on to the same.
Iam a Nexon Owner- Facing all the mentioned issues.
As a automobile engineer from a MNC like tata this behavior is not acceptable.
Tata should wake up on this!!
Wanted badly to buy altroz diesel for its high speed stabilty & handling.. But withdrawn my decision even after booking Altroz and bought Citroen C3 turbo as mind didnt allow to buy altroz...Still my heart is with altroz diesel...No car under 20lakhs gave me the driving pleasure & comfort as driving altroz diesel
Apdiye Mahindra pathiyum podunga Asir anna and Motowagon team plsss!!!!
I too planed to buy TATA ALTROZ in October 2020, Due to the poor responce in TATA delearship I moved to nearby Ford dealership and booked Ford freestyle. I am happy with my decision to buy ford.
Yes Tata should wake up as much as possible to overcome their first worst thing.... its my own experience for my uncle we search for best 5 star rating car tata is his priority because already he was having tata indica ...So his priority is altroz or nexon...When we equire both the model all make comments its both are better but service is problem ...All of them facing this issue...
Excellent video man😊. I always say TATA cars fit and finish is so bad.... I once went to test drive Harrier, just opened the door and decided not to buy it... Very bad engineering, even the showroom did't keep it clean...
As an owner of Altroz Diesel (1 year and 20K kms driven) I agree 90% of the points Asir bro said. Fit and finish and QC should be improved a lot, Service Centre attitude should be changed
The car is great, ride quality, stability, comfort and as a whole a great car to drive. Even I covered 500 kms in a non stop ride. But has some fit and finish issues when I bought, I noted them all and SGA helped me rectify 90% of the problems even they replaced several parts but most of the other SCs are not considering these small niggles and always have an excuse "Intha car ellathulayum intha prachana iruku".
The reverse gear slotting issue is there in Altroz 1.5L Revotorq. I also had DPF issues (After 5K kms) and the same driving lesson talk was happened to me. They just regenerate and give it back which we can do in home itself. So I directly called the Regional manager of TATA and then only they cleaned the O2 sensors and checked the soot levels. After that there is no DPF issue till date. Tata managers are doing good in recent times, if they improve the QC and service approach the sales will surely double.
Both Indian manufacturers- Mahindra & TATA -Q, R, fit and finish cannot meet with international level
Need similar kind of podcast for Mahindra as well.
Indigo manza quadrajet pathi video podunga
Yes bro ennoda altroz diesel some times reverse gear issue iruku
Sir please give some suggestions..which one is best car for middle class family in village area
If Tata can change the attitude of their QC team, it will be good for the Tata car buyers.
Wires are not properly packed in my TATA Tigor cng.
Bro.. you are all videos are useful.. i m watching the old dated as well .
Which one to consider buying for around 9L...
i own Altroz white colour...the pain quality is pathetic .....always chipping here and there