I purchased a Hub II grill and there is a problem with the rotisserie. It pauses about 2 seconds in the same location on every rotation and then continues. This might not sound like much of an issue but it causes whatever I am cooking to overcook or burn in the area that faces the fire when it pauses. I contacted Everdure via email and they responded via email and promised to repair it. Six months have passed and they have not sent a tech to repair it. They stopped responding to my emails. Don't bother calling the customer service number. They don't answer and never return a call.
Literally the worst grill ever. It does ignite quickly but cannot as stated in the review, be covered. It is NOT portable (super heavy). It is IMPOSSIBLE TO CLEAN. The ‘removal-able’’ pan is a total pain and not easy to clean. The commentators have obviously NEVER cleaned this grill. Total joke. Blumenthal is no doubt a renowned chef but no idea how to design a working grill. Note that the commentary if you really listen, is not complimentary….
Thanks mate, useful review
Do you replace the charcoal each time you cook?
Yes, unless you have charcoal that was completely untouched, which is unlikely.
Unless you buy Willy wonkas everlasting charcoal
@@NpgSymboL With benefit of hindsight realise it was a really stupid question.
@@lynathfairfax966 that’s ok :) don’t worry about it. have a great day!!
That's a killer grill for tailgating...when we are allowed back at the games.
Absolutely! As long as you’re not cooking for too many people.
I purchased a Hub II grill and there is a problem with the rotisserie. It pauses about 2 seconds in the same location on every rotation and then continues. This might not sound like much of an issue but it causes whatever I am cooking to overcook or burn in the area that faces the fire when it pauses. I contacted Everdure via email and they responded via email and promised to repair it. Six months have passed and they have not sent a tech to repair it. They stopped responding to my emails. Don't bother calling the customer service number. They don't answer and never return a call.
Thanks for review. It was great. Appreciate it very much. GO EAGLES!!!
@Terrence Tucker yeah, no one care get F'd.
Question for your friend. Any tips to a beginner charcoal grill cooker?
Literally the worst grill ever. It does ignite quickly but cannot as stated in the review, be covered. It is NOT portable (super heavy). It is IMPOSSIBLE TO CLEAN. The ‘removal-able’’ pan is a total pain and not easy to clean. The commentators have obviously NEVER cleaned this grill. Total joke. Blumenthal is no doubt a renowned chef but no idea how to design a working grill. Note that the commentary if you really listen, is not complimentary….
I get the concept but if it had a dome that would possibly be the highest selling point for me.. it’s like a pellet grill for charcoals.