Your welcome. I'm glad I can save others a headache with my review. Bosch is a very slow at sending replacement parts And my repair service keeps rescheduling me out 2 weeks in advance because the technician has family emergencys that come up last second and they cancel and reschedule.. yet the alarm keeps going off 3-4 times a night. It's a nightmare that no one should go through. Bosch also refused to buy back the fridge saying the problem isn't big enough for them to buy it back.
You may want to consider speaking with a Lemon Law attorney. Most people only think of Lemon Law as applying to cars, but it also applies to home appliances like your fridge.
Thanks for this. Everyone keeps telling me this fridge was better because the ice maker is in the freezer. But it seems all appliances are having problems. The standard of quality just is there any more. Thanks for your video saved me from making a bad purchase. 🤔🤔🤔🤔. I now have no idea what brand appliances to go with. The price are just rediculous and the quality isnt even as good as a child's toy appliance.
Wow! Thank you so much! I was thinking about getting this fridge, but now, I'm going to keep researching. Geez, for that kind of money, I'd expect a flawless machine and top notch service.....so sorry you've had to deal with this nightmare. Good luck.
TheStrivering Ive been doing research for over a month now and have come to the conclusion that nobody makes good appliances anymore. To much software and buttons that could malfunction. Also most of the refrigerators on the market only took a little over a year to design and and produce. Everyone expects these companies to come out with a new and improved product each year but complain when the product fails. How can you expect something to last longer than the time it took to design it. My best guess is go with something cheap and easy to replace.
I am now rethinking the Bosch refrigerator. For this pricepoint it should be perfect. I have all Bosch appliances (dishwasher, cooktop, microwave and over) that have not had any issues except for the dishwasher.
Today marks the 12th time they came to repair my refrigerator. In an email to Bosch where I asked them to take the broken refrigerator back, they replied saying that there isnt an extensive report of repairs yet to generate a return. If 12 visits to repair a refrigerator isn't enough, I don't know what is considered to be extensive...
Yea, best of luck on the fridge search. Just a tip, but from a store with a good return policy. So if anything does happen like it did to me, you have a hassle free return. Like at Costco.
@@TheStrivering I get all my appliances from ABT Electronics and they have great customer service and shipping is free if you live in the Chicagoland area.
Thanks for this, you saved me from a bad decision 🙂 Sorry you're having so much trouble with yours. My Bosch dishwasher is so good I was considering going with their fridge and range. Very happy I didn't pull the trigger yet. The problem's you're having are inexcusable and the fact that the company will not stand behind their product is more alarming.
I purchased a different model Bosch duel compressor fridge in March 2020 and am having all the same issues: melted ice, the top freezer shelf rails broke, alarm goes off randomly (thankfully not as often as yours) + the freezer compressor fan makes an ungodly loud noise frequently, like an hour a day. I've had service out twice so far (I purchased the extended warrantee), but each time they tell me there's nothing wrong that they can see...and suggest that maybe I left the door open or that I'm hearing the ice maker (I know what an ice maker sounds like...duh!). I'm beyond frustrated. Like you, I believed Bosch engineering would make this a quality unit. I need to purchase other appliances and no longer trust the brand and their service.
Obviously the ice maker is producing ice faster than you are consuming it and thus it solidifies. The remedy? Tap the on-off switch for the ice maker located in the ice maker compartment to turn it off for a few days until the supply of ice decreases. Then tap the on-off button again to turn it back on.
The problem isn't in the ice. The ice indicates the problem of temperature levels bouncing. I have a LG now, consuming the same amount of ice as I always did and no problems like this.
Great. This fridge is being delivered wednesday after not having one for 3 months due to my 2 1/2 year old Samsung breaking. Samsung did the right thing and refunded almost all of my money because it was the cooling system that was broken. However, with supply chain issues, it was slim pickings on getting a refrigerator this month. And their warranty isn't as robust as samsung's was. At least samsung covered parts and labor. Bosch only covers parts after the 1st year. I'm already having buyer's remorse and i haven't even gotten it yet. I really wish these companies would stand by their products.
I had the same cooling system problem with my Samsung. They wouldn't stand by it and neither would the company I had an extended warranty from. I'll never buy another Samsung product. Had similar issues with my previous LG.
What is your experience with the Bosch refrigerator?? I just ordered the Bosch with the wine drawers because I had two Samsungs with the "Family Hub" with ice maker issues. The second replacement Samsung had issues right before 30 days!! I'm so over Samsung and decided to get the Bosch model B36CL81ENG
I'm getting read to buy one of these. Did the service call fix the alarm issues? If you are having overfill of ice, the user manual does say not to store the ice scoop in the ice cube bin, because it throws off the fill level sensor, which is probably why you are getting more ice and having to throw away a chunk. The fact that the ice looks melted also may be the reason behind the alarm going off, not because of the door, but because of the freezer temp too warm. If you are worried about freezer shelf height, both freezer trays are removable.
I just bought this fridge a couple of months ago and just unboxed it today. I researched refrigerators for months and this one had the best reviews which is the only reason I bought it. I wanted a side by side but none of them had the water dispensers that were big enough to fit a water bottle to fill up. We just hooked up the water to it and already the dispenser is leaking after we filled 3 full cups of water. I'm reading its because of the air in the lines? I also really don't like having to open the fridge to fill my thermos with water....and then it starts beeping because the fridge door is open. Anybody else having problems? They just don't make this stuff like they used to.
What about issues w/the ice maker just stopping? I just replaced the water filter and made sure the ice tray is correctly placed on the rails. Also pressed the button in the ice making area to “turn it on indicated by the green light going on and off”
As explained in the videos, you can't send it back. Once ordered, it's unreturnable. Only if you can prove the appliance is unrepairable, then they will accept it back.
My problem is the icemaker and the water dispenser never worked when we received it. We’ve had the tech come out four times and still the problem hasn’t been fixed. This is frustrating.
Did Bosch fix the temperature alarm issue? I have a B36CT80SNS/01 with the same issue. Basically the fridge section is not keeping a consistent temp, I’ve seen it range from -10F to 30F. I have scheduled Bosch to come take a look, but earliest is 2 months away. It would be good to know what fixes the issue so they know what to do. Btw, to stop the alarms, set it to Sabbath mode. It will kill the lights, water and ice dispensers, but it also kills the alarm sound. But it goes back to normal mode after 3 days, so I’ve been turning to mode off and back on every few days.
@@acurax417 its been a year since they took it back and over two years since I started having the problems. The compressor I believe they did but the evaporator I don't remember. It might of not fell under something they believed could have been the issue or maybe they did. Honestly even when I still had the fridge I had a hard time keeping up with everything they were replacing because there was so much things.
@@TheStrivering thanks! hopefully they will replace it or buy it back. at this rate it will probably take over a year too. never buying a Bosch product again.
My same model is around 6 months old. The 2 front panels were easily dented within 4 months and I don't even know how. The ice cubes are regularly broken with shattered pieces so we don't get nicely shaped cubes. In Canadian dollars we paid over $5000 for this unit. Completely not worth the money!
Hi! I have the same fridge. Sorry you are having problems. I don't have a problem with the ice, nor with the alarm. However, I'm not where the filter to the water dispenser is located. Do you? And does your a light come on somewhere if the filter needs to be replaced?
I'm really torn. I had an LG now with its second major problem but it is 6 years old. This fridge is perfect looking and looks almost exactly like what I would buy today but suffers from LG compressor coolant issue. The repair guy said get Bosch but not LG or Samsung. I'm torn.
They say that GE is one of the best companies for fridges and kitchen aid. Personally I haven't experienced it but know people who had GE for almost 30 years and no issues and kitchen aid with no issues for 10-15 years. But definitely would stay away from bosch. My opinion based on experience and their customer service.
@@TheStrivering Thanks. These things change over time too. High quality brands keep offshoring and going downhill trying to extract whatever premium value they can get from their brand. Just my luck I buy kitchenaid the first year they happen to open a Shenzhen plant.
@@TheStrivering KitchenAid is made by Whirlpool. ALL major appliances are GARBAGE now. I've always bought Whirlpool. Back when things were more simple fridges lasted 20 to 30 years no problem. My grandmas 1950 vintage GE fridge is still going. We always bought Whirlpool because they lasted. My last Whirlpool washer didn't make 5 years. My last Whirlpool fridge 7 years and the compressor quit. It's Whirlpool replacement will not make enough ice for our family.
Hi, thanks for the video. Two questions please. What are the exact dimensions of the ice cubes, and do you know if all similar model Bosch have the same cubes? Thanks
It blows what it says, at 0f but somewhere along the line it will shut off or switch to 28f and blow that for a while, or just stop producing heat. the most recent visit from the tech resulted in him ordering a new main switch that will come in two weeks. this fridge will be rebuilt from the ground up in my kitchen by the time they are done.
No. The beeping is still here daily. Hopefully they'll come out today, Wednesday to fix it. They've been here so much already, they don't even know why the company won't just replace it. They replaced so much parts, but still can't figure out what's wrong with it.
@@TheStrivering I just bought a bran new Bosch and after the first day the freezer compartment went out, they had to order a whole new control board for the freezer. So the whole month we waited for the part the alarm would go off daily, because it was telling me the freezer wasn't cold enough. You need to set your freezer at C and at least -16 and your fridge at +2, and possible a new control board. They just fixed it yesterday, so crossing fingers.
Ice sticking together is most likely condensation on the ice when opening the freezer since they made no attempt to isolate the ice chamber from air exposure.
We have a Bosh dishwasher that never completely dries the dishes. It has been serviced with only marginal improvement. There needs to be a lemon law for appliances like there is for automobiles. I will never buy a Bosch appliance again.
I tried to figure that one out to.. a sticker on the side says made in Mexico, but if you look into Bosch, the company themselves are a German company.
Maybe the ones for North America are manufactured in Mexico. And those in Europe are manufactured in Germany and those in Asia are manufactured in China.
True. But on the other hand. It's like comparing a Toyota to Mercedes. Sure it's not as nice but it'll run much longer. I got the lg for a fraction of the Bosch price and I'm happy with it.
Bought brand-new for $3700-- pushed that tiny button to turn off the ice maker in order to bring down the amount overflowing in the bin. Button won't turn back on, so no more ice. It's 6 weeks old. Also hate how FLIMSY the plastic drawers are.
So... the same as all the other brands. Unhinged corporate capitalism and "the world market" have destroyed yet another sector that should hold quality above "value engineering" and outsourcing.
@@mangoldm I have said nothing about any political leaning. It is very apparent how greed and complacency of major conglomerates has lead to a nasty stagnation in a lot of consumer goods, but the insane amount of capital it takes to start in these industries makes it extremely hard to disrupt.
Wow! Thank you for sharing this video. I was really leaning towards buying a Bosch. Especially this series with the wine fridge.
Thanks for sharing your experience with this one
I was about to get one of these for my kitchen remodel. Thank you soo much for saving me a headache!
Thank you so much for this info. First time see this bosch, we love it, but now I change my mind.
Your welcome. I'm glad I can save others a headache with my review. Bosch is a very slow at sending replacement parts And my repair service keeps rescheduling me out 2 weeks in advance because the technician has family emergencys that come up last second and they cancel and reschedule.. yet the alarm keeps going off 3-4 times a night. It's a nightmare that no one should go through. Bosch also refused to buy back the fridge saying the problem isn't big enough for them to buy it back.
I was looking to buy a new refrigerator and was thinking a Bosch or KitchenAid so thanks.
You may want to consider speaking with a Lemon Law attorney. Most people only think of Lemon Law as applying to cars, but it also applies to home appliances like your fridge.
Thanks for this. Everyone keeps telling me this fridge was better because the ice maker is in the freezer. But it seems all appliances are having problems. The standard of quality just is there any more. Thanks for your video saved me from making a bad purchase. 🤔🤔🤔🤔. I now have no idea what brand appliances to go with. The price are just rediculous and the quality isnt even as good as a child's toy appliance.
Thanks for this review! Makes us want to rethink our decision on buying this.
Us too!🏳️🌈
Wow! Thank you so much! I was thinking about getting this fridge, but now, I'm going to keep researching. Geez, for that kind of money, I'd expect a flawless machine and top notch service.....so sorry you've had to deal with this nightmare. Good luck.
I actually thinking about to get this, but... haha! thanks for your sharing.
I almost bought this to replace my old Gaggenau, thank you for saving a hassle for me.
Uggh, thanks. There is a video like this for every fridge I want to buy. I don't know what to choose now.
Have you checked out Jenn air (kitchen aid) or Sub-Zero? I haven't looked into the reviews but I was choosing between those and the Bosch.
My biggest advice is to buy from a place with a good return policy. Like Costco. Where I got my dishwasher from. No problems
TheStrivering Ive been doing research for over a month now and have come to the conclusion that nobody makes good appliances anymore. To much software and buttons that could malfunction. Also most of the refrigerators on the market only took a little over a year to design and and produce. Everyone expects these companies to come out with a new and improved product each year but complain when the product fails. How can you expect something to last longer than the time it took to design it. My best guess is go with something cheap and easy to replace.
I am now rethinking the Bosch refrigerator. For this pricepoint it should be perfect. I have all Bosch appliances (dishwasher, cooktop, microwave and over) that have not had any issues except for the dishwasher.
Wow, I was really looking at Bosch since I have a dishwasher from them that works great, but now I gotta do a lot more research.
Today marks the 12th time they came to repair my refrigerator. In an email to Bosch where I asked them to take the broken refrigerator back, they replied saying that there isnt an extensive report of repairs yet to generate a return. If 12 visits to repair a refrigerator isn't enough, I don't know what is considered to be extensive...
Yea, best of luck on the fridge search. Just a tip, but from a store with a good return policy. So if anything does happen like it did to me, you have a hassle free return. Like at Costco.
@@TheStrivering I get all my appliances from ABT Electronics and they have great customer service and shipping is free if you live in the Chicagoland area.
Thanks for this, you saved me from a bad decision 🙂
Sorry you're having so much trouble with yours. My Bosch dishwasher is so good I was considering going with their fridge and range. Very happy I didn't pull the trigger yet. The problem's you're having are inexcusable and the fact that the company will not stand behind their product is more alarming.
I purchased a different model Bosch duel compressor fridge in March 2020 and am having all the same issues: melted ice, the top freezer shelf rails broke, alarm goes off randomly (thankfully not as often as yours) + the freezer compressor fan makes an ungodly loud noise frequently, like an hour a day. I've had service out twice so far (I purchased the extended warrantee), but each time they tell me there's nothing wrong that they can see...and suggest that maybe I left the door open or that I'm hearing the ice maker (I know what an ice maker sounds like...duh!). I'm beyond frustrated. Like you, I believed Bosch engineering would make this a quality unit. I need to purchase other appliances and no longer trust the brand and their service.
Thank you so much for this video.
thx... you just saved me bunch of money :)
Obviously the ice maker is producing ice faster than you are consuming it and thus it solidifies. The remedy? Tap the on-off switch for the ice maker located in the ice maker compartment to turn it off for a few days until the supply of ice decreases. Then tap the on-off button again to turn it back on.
The problem isn't in the ice. The ice indicates the problem of temperature levels bouncing. I have a LG now, consuming the same amount of ice as I always did and no problems like this.
Great. This fridge is being delivered wednesday after not having one for 3 months due to my 2 1/2 year old Samsung breaking. Samsung did the right thing and refunded almost all of my money because it was the cooling system that was broken. However, with supply chain issues, it was slim pickings on getting a refrigerator this month. And their warranty isn't as robust as samsung's was. At least samsung covered parts and labor. Bosch only covers parts after the 1st year. I'm already having buyer's remorse and i haven't even gotten it yet. I really wish these companies would stand by their products.
I had the same cooling system problem with my Samsung. They wouldn't stand by it and neither would the company I had an extended warranty from. I'll never buy another Samsung product. Had similar issues with my previous LG.
What is your experience with the Bosch refrigerator?? I just ordered the Bosch with the wine drawers because I had two Samsungs with the "Family Hub" with ice maker issues. The second replacement Samsung had issues right before 30 days!! I'm so over Samsung and decided to get the Bosch model B36CL81ENG
THANK YOU passed on this one
I'm getting read to buy one of these. Did the service call fix the alarm issues? If you are having overfill of ice, the user manual does say not to store the ice scoop in the ice cube bin, because it throws off the fill level sensor, which is probably why you are getting more ice and having to throw away a chunk. The fact that the ice looks melted also may be the reason behind the alarm going off, not because of the door, but because of the freezer temp too warm. If you are worried about freezer shelf height, both freezer trays are removable.
Watch my other videos. I have 3 on the same fridge.
I just bought this fridge a couple of months ago and just unboxed it today. I researched refrigerators for months and this one had the best reviews which is the only reason I bought it. I wanted a side by side but none of them had the water dispensers that were big enough to fit a water bottle to fill up. We just hooked up the water to it and already the dispenser is leaking after we filled 3 full cups of water. I'm reading its because of the air in the lines? I also really don't like having to open the fridge to fill my thermos with water....and then it starts beeping because the fridge door is open. Anybody else having problems? They just don't make this stuff like they used to.
What about issues w/the ice maker just stopping? I just replaced the water filter and made sure the ice tray is correctly placed on the rails. Also pressed the button in the ice making area to “turn it on indicated by the green light going on and off”
Same issue here, just replace the filter and hoping it will start producing ice again
Mine did the same thing and now has stoped dumping ice all together.
The one I just got was made in China lol, not Mexico. My first problem is just that it's kind of loud. Constant whining/hissing sound.
This was really helpful. Thanks for posting. Where did you buy it from?
I bought it from standard tv and appliance. Let me tell you, they do not stand for their customers.. I would never buy there again.
Just got mine in today. And seen this video today 🤦♀️. Well I’ll start keeping a record on it see if anything happens to mine. I’ll post it on UA-cam
Why didn't he sent it back from the beginning?
As explained in the videos, you can't send it back. Once ordered, it's unreturnable. Only if you can prove the appliance is unrepairable, then they will accept it back.
how is your experience so far sauvc？
thank you
Holy crap!
thanks.
How to fix the ice maker on the Bosh fridge 800 series
My problem is the icemaker and the water dispenser never worked when we received it. We’ve had the tech come out four times and still the problem hasn’t been fixed. This is frustrating.
Did Bosch fix the temperature alarm issue? I have a B36CT80SNS/01 with the same issue. Basically the fridge section is not keeping a consistent temp, I’ve seen it range from -10F to 30F. I have scheduled Bosch to come take a look, but earliest is 2 months away. It would be good to know what fixes the issue so they know what to do. Btw, to stop the alarms, set it to Sabbath mode. It will kill the lights, water and ice dispensers, but it also kills the alarm sound. But it goes back to normal mode after 3 days, so I’ve been turning to mode off and back on every few days.
They couldn't fix it and ended up deeming it unrepairable and took it back.
@@TheStrivering It sounds like they replaced many items, but did they replace the compressor and evaporator too?
@@acurax417 its been a year since they took it back and over two years since I started having the problems. The compressor I believe they did but the evaporator I don't remember. It might of not fell under something they believed could have been the issue or maybe they did. Honestly even when I still had the fridge I had a hard time keeping up with everything they were replacing because there was so much things.
@@TheStrivering thanks! hopefully they will replace it or buy it back. at this rate it will probably take over a year too. never buying a Bosch product again.
How to defrost Ice 🧊 Maker? Mine doesn’t make ice anymore!
My same model is around 6 months old. The 2 front panels were easily dented within 4 months and I don't even know how. The ice cubes are regularly broken with shattered pieces so we don't get nicely shaped cubes. In Canadian dollars we paid over $5000 for this unit. Completely not worth the money!
Hi! I have the same fridge. Sorry you are having problems. I don't have a problem with the ice, nor with the alarm. However, I'm not where the filter to the water dispenser is located. Do you? And does your a light come on somewhere if the filter needs to be replaced?
No light came on for me when it was time to change the filter. I don't have the fridge anymore to remember where the filter goes.
@@TheStrivering ok thank u. I found it!!!!
I'm really torn. I had an LG now with its second major problem but it is 6 years old. This fridge is perfect looking and looks almost exactly like what I would buy today but suffers from LG compressor coolant issue. The repair guy said get Bosch but not LG or Samsung. I'm torn.
They say that GE is one of the best companies for fridges and kitchen aid. Personally I haven't experienced it but know people who had GE for almost 30 years and no issues and kitchen aid with no issues for 10-15 years. But definitely would stay away from bosch. My opinion based on experience and their customer service.
@@TheStrivering Thanks. These things change over time too. High quality brands keep offshoring and going downhill trying to extract whatever premium value they can get from their brand. Just my luck I buy kitchenaid the first year they happen to open a Shenzhen plant.
Haha. Yea. I hear you there.
@@TheStrivering KitchenAid is made by Whirlpool. ALL major appliances are GARBAGE now. I've always bought Whirlpool. Back when things were more simple fridges lasted 20 to 30 years no problem. My grandmas 1950 vintage GE fridge is still going. We always bought Whirlpool because they lasted.
My last Whirlpool washer didn't make 5 years. My last Whirlpool fridge 7 years and the compressor quit. It's Whirlpool replacement will not make enough ice for our family.
I have a different model Bosch fridge and it’s a disaster! Only had it 13 months and ice maker has had constant issues.
Hi, thanks for the video. Two questions please. What are the exact dimensions of the ice cubes, and do you know if all similar model Bosch have the same cubes? Thanks
Have you tested ur temp in the freezer? If the ice clumps up then it’s probably too warm even though it says 0 degrees
It blows what it says, at 0f but somewhere along the line it will shut off or switch to 28f and blow that for a while, or just stop producing heat. the most recent visit from the tech resulted in him ordering a new main switch that will come in two weeks. this fridge will be rebuilt from the ground up in my kitchen by the time they are done.
@@TheStrivering Did the fridge end up getting fixed / did the beeping go away?
No. The beeping is still here daily. Hopefully they'll come out today, Wednesday to fix it. They've been here so much already, they don't even know why the company won't just replace it. They replaced so much parts, but still can't figure out what's wrong with it.
@@TheStrivering I just bought a bran new Bosch and after the first day the freezer compartment went out, they had to order a whole new control board for the freezer. So the whole month we waited for the part the alarm would go off daily, because it was telling me the freezer wasn't cold enough. You need to set your freezer at C and at least -16 and your fridge at +2, and possible a new control board. They just fixed it yesterday, so crossing fingers.
Ice sticking together is most likely condensation on the ice when opening the freezer since they made no attempt to isolate the ice chamber from air exposure.
We have a Bosh dishwasher that never completely dries the dishes. It has been serviced with only marginal improvement. There needs to be a lemon law for appliances like there is for automobiles. I will never buy a Bosch appliance again.
lousy, ordered water filter sent me wrong part. now i cannot put back the water filter it squirts
I would like to buy it in a white..does it come in white in 800 series?
So it German made but put together in Mexico?
I tried to figure that one out to.. a sticker on the side says made in Mexico, but if you look into Bosch, the company themselves are a German company.
Maybe the ones for North America are manufactured in Mexico. And those in Europe are manufactured in Germany and those in Asia are manufactured in China.
We are at Lowe's now considering this. Great review. So sorry to hear problems🏳️🌈
Im having problems with this same model
Mine was stamped made in China on the box
Sad part is this is one of the higher rated refrigerators which doesn't leave you any better options
True. But on the other hand. It's like comparing a Toyota to Mercedes. Sure it's not as nice but it'll run much longer. I got the lg for a fraction of the Bosch price and I'm happy with it.
Outsourcing is the flag that shows that the company has given up on the goal of quality.
Not buying this anymore. Thanks!
Yeah, not buying Bosch now.
Bought brand-new for $3700-- pushed that tiny button to turn off the ice maker in order to bring down the amount overflowing in the bin. Button won't turn back on, so no more ice. It's 6 weeks old.
Also hate how FLIMSY the plastic drawers are.
Did you ever fix it? If so, how? I'm having this issue now
The newer boschs are made in house now.. sadly yours was outsourced
It's not that bad that it's outsourced, it's the fact they didn't own up to their poor quality and didn't exchange it right away.
I have one of these Bosch refrigerators. It is 3 hears old and we are on our third ice maker.
Junk!
So... the same as all the other brands. Unhinged corporate capitalism and "the world market" have destroyed yet another sector that should hold quality above "value engineering" and outsourcing.
Because all those commy fridges are so great.
@@mangoldm I have said nothing about any political leaning. It is very apparent how greed and complacency of major conglomerates has lead to a nasty stagnation in a lot of consumer goods, but the insane amount of capital it takes to start in these industries makes it extremely hard to disrupt.
we have a slightly older model from around 2015. pretty crappy junk
Heed his advice. My experience is worse. Problems less than a year and the service is a joke.
Don't buy this refrigerator. Less than 3 years old, already $500 into maintenance.
800 series its bad
I won't be buying Bosch, thanks.