I don’t disagree at all. Although I will admit I am a closet tech player, I love trying and experimenting with the new tech. But I know better than to implement it with staff without a clear purpose and plan in place. But I am loving what Synthesia is doing!! Still playing!! And you had me at Spaghetti--os….😎
I watched the video and I still disagree with the overall consensus but can agree with a lot points like you can’t just start implementing AI without the right “trench work” 😊. Disruptive innovation is very quiet and doesn’t happen overnight and the truth is agents who don’t use AI WILL get left behind this is fact. I wouldn’t say it’s fear mongering rather just blowing the whistle letting agency owners understand the importance of implementing the AI in its early stages rather than falling behind. An agent who uses AI to say… answer UW question for their team, reconcilie commissions, cut down quote time to minutes, generate automation templates in a fraction of the time ect the list goes on and on, but how will analog agencies ever be able to keep up at the same pace without using the same AI leverage? Like the video stated there are plenty of successful agency owners out there without any tech but that is honestly luck let’s be real(in the sense of they opened agencies before AI began to disrupt insurance)and like the saying goes luck is just that and it can be good or bad. Analog agencies are not going to be prepared for the disruption if they do not wake up and realize that AI is not a shiny object… some of the new software that has AI in it might be but not AI as a whole.
Elis Umana I dont think we disagree on much really.... 1. "Disruptive innovation is very quiet and doesn’t happen overnight". True...it also means not everyone needs to be an "early adopter" either. In every business category, the same cycle tends to happen: a) Innovators b) Early adopters c) Early majority d) Late majority e) Laggards Historically, there have been many businesses that did great at getting "innovators" and "early adopters", but they failed when they couldnt convince the "early" and "late" majority. There is a revered book on the topic called "Crossing The Chasm" that was written in the 1980s and is still the "tech Bible" today. Most of a companies success and customers fit in the early and late majority AI tools today on 2/23/2024 are still in the "innovation" phase and hope to get early adopters What's this mean? It means that you can still be in the early or late majority and be fine (historically speaking) (A long rebuttal to point number 1, Ill try to be more concise) 2. "An agent who uses AI to say… answer UW question for their team, reconcile commissions, cut down quote time to minutes, generate automation templates in a fraction of the time ect" I dont disagree. These are great examples. My point isnt to say "NO! DON'T DO IT"....My point is, "make a plan", "form a real strategy", and know what you're doing and why you're doing it before "investing" in more tech you'll never use. 3. "Like the video stated there are plenty of successful agency owners out there without any tech but that is honestly luck let’s be real" OOOOFFF, bad take. Our world online is very small. The agency space has roughly 40k agency owners in (give or take)....We know maybe 5k of them because we see them online. There are many, MANY more who run 7-9 figure agencies and continue to grow without many of the toys we see on the shelves. That's not "luck". They continue to grow, today. Do I wish these agents would adopt more tech? Sure! It could be great! Could they do more? Maybe, perhaps.....But they arent closing up their firms anytime soon. In fact, they are likely the ones buying up the agencies that have all the "stuff" Again....I'd love to see them adopt more. I can't stress it enough. I'm not saying they're right and everyone else is wrong. I'm saying, there is more than one way to skin this cat. It's not any sort of dogmatic view that wins.
@@BetterAgency I totally see your point of view and there are still some major point I disagree with and the main one is the timing of the implementation and the urgency of implementing it. Let me clarify my stance a bit further.. I'm not advocating for a rush to invest in expensive AI tools a lot of them maybe are “shiny objects” in their early stages I was talking about finding ways to cut time. It's crucial for agency owners to adopt a forward-thinking mindset and consider how AI can enhance their business systems and processes. Early implementation of AI isn't about keeping up with trends; it's about refining and optimizing how we operate, making our agencies more resilient, efficient, and prepared for the future. ChatGPT4 paired with Zapier alone Can start to maximize efficiency and it’s like $50/mo. Absolutely not every agency needs to be an early adopter to succeed. However, the pace of change in our industry, driven by customer expectations and competitive pressures, is accelerating. Agencies that start planning now, even if they’re not early adopters, will be better positioned to integrate AI smoothly when the time comes. It’s about laying the groundwork for inevitable change, not rushing headlong into new technology without a plan. So to say there’s no rush or it’s optional to start planning or implementing I disagree with.. Your point about "trench work" aka systems and processes is true. Yes, foundational systems and processes are crucial, and AI can significantly aid in building or enhancing these frameworks. My comment regarding luck wasn't meant to diminish the accomplishments of successful agency owners who've thrived without current tech advancements. It was to highlight that the landscape of our industry is evolving. Consumer expectations are shifting, and the way insurance is bought and sold is changing. Relying solely on traditional methods, without considering how technology, especially AI, can serve our businesses, might not be a viable strategy moving forward and they were “lucky” to have built an agency at a time where traditional methods were effective. The resistance or indifferent to AI adoption, in my view, stems more from MINDSET than the technology itself. Agencies that are adaptable, that focus on innovating their business model rather than just their product offerings, are the ones most likely to thrive and are going to be implementing AI anyway whether or not they’ve gotten this far without tech. This isn't just about implementing new technologies; it's about embracing a culture of continuous innovation. Suggesting that AI adoption is optional or non-essential could potentially hold our industry back. We're at a juncture where the need for evolution is clear. Encouraging a mindset shift towards openness and adaptability regarding AI and technology is not just beneficial but necessary for our collective growth and success. The goal isn't to alarm but to awaken our (very sleepy) industry , ensuring we're collectively prepared to meet the future head-on.
Awesome!
I don’t disagree at all. Although I will admit I am a closet tech player, I love trying and experimenting with the new tech. But I know better than to implement it with staff without a clear purpose and plan in place. But I am loving what Synthesia is doing!! Still playing!! And you had me at Spaghetti--os….😎
*PromoSM*
I watched the video and I still disagree with the overall consensus but can agree with a lot points like you can’t just start implementing AI without the right “trench work” 😊. Disruptive innovation is very quiet and doesn’t happen overnight and the truth is agents who don’t use AI WILL get left behind this is fact. I wouldn’t say it’s fear mongering rather just blowing the whistle letting agency owners understand the importance of implementing the AI in its early stages rather than falling behind. An agent who uses AI to say… answer UW question for their team, reconcilie commissions, cut down quote time to minutes, generate automation templates in a fraction of the time ect the list goes on and on, but how will analog agencies ever be able to keep up at the same pace without using the same AI leverage? Like the video stated there are plenty of successful agency owners out there without any tech but that is honestly luck let’s be real(in the sense of they opened agencies before AI began to disrupt insurance)and like the saying goes luck is just that and it can be good or bad. Analog agencies are not going to be prepared for the disruption if they do not wake up and realize that AI is not a shiny object… some of the new software that has AI in it might be but not AI as a whole.
Elis Umana I dont think we disagree on much really....
1. "Disruptive innovation is very quiet and doesn’t happen overnight". True...it also means not everyone needs to be an "early adopter" either.
In every business category, the same cycle tends to happen:
a) Innovators
b) Early adopters
c) Early majority
d) Late majority
e) Laggards
Historically, there have been many businesses that did great at getting "innovators" and "early adopters", but they failed when they couldnt convince the "early" and "late" majority. There is a revered book on the topic called "Crossing The Chasm" that was written in the 1980s and is still the "tech Bible" today.
Most of a companies success and customers fit in the early and late majority
AI tools today on 2/23/2024 are still in the "innovation" phase and hope to get early adopters
What's this mean? It means that you can still be in the early or late majority and be fine (historically speaking)
(A long rebuttal to point number 1, Ill try to be more concise)
2. "An agent who uses AI to say… answer UW question for their team, reconcile commissions, cut down quote time to minutes, generate automation templates in a fraction of the time ect"
I dont disagree. These are great examples. My point isnt to say "NO! DON'T DO IT"....My point is, "make a plan", "form a real strategy", and know what you're doing and why you're doing it before "investing" in more tech you'll never use.
3. "Like the video stated there are plenty of successful agency owners out there without any tech but that is honestly luck let’s be real"
OOOOFFF, bad take. Our world online is very small. The agency space has roughly 40k agency owners in (give or take)....We know maybe 5k of them because we see them online.
There are many, MANY more who run 7-9 figure agencies and continue to grow without many of the toys we see on the shelves. That's not "luck". They continue to grow, today.
Do I wish these agents would adopt more tech? Sure! It could be great! Could they do more? Maybe, perhaps.....But they arent closing up their firms anytime soon. In fact, they are likely the ones buying up the agencies that have all the "stuff"
Again....I'd love to see them adopt more. I can't stress it enough. I'm not saying they're right and everyone else is wrong. I'm saying, there is more than one way to skin this cat. It's not any sort of dogmatic view that wins.
@@BetterAgency I totally see your point of view and there are still some major point I disagree with and the main one is the timing of the implementation and the urgency of implementing it. Let me clarify my stance a bit further..
I'm not advocating for a rush to invest in expensive AI tools a lot of them maybe are “shiny objects” in their early stages I was talking about finding ways to cut time. It's crucial for agency owners to adopt a forward-thinking mindset and consider how AI can enhance their business systems and processes. Early implementation of AI isn't about keeping up with trends; it's about refining and optimizing how we operate, making our agencies more resilient, efficient, and prepared for the future. ChatGPT4 paired with Zapier alone Can start to maximize efficiency and it’s like $50/mo.
Absolutely not every agency needs to be an early adopter to succeed. However, the pace of change in our industry, driven by customer expectations and competitive pressures, is accelerating. Agencies that start planning now, even if they’re not early adopters, will be better positioned to integrate AI smoothly when the time comes. It’s about laying the groundwork for inevitable change, not rushing headlong into new technology without a plan. So to say there’s no rush or it’s optional to start planning or implementing I disagree with..
Your point about "trench work" aka systems and processes is true. Yes, foundational systems and processes are crucial, and AI can significantly aid in building or enhancing these frameworks.
My comment regarding luck wasn't meant to diminish the accomplishments of successful agency owners who've thrived without current tech advancements. It was to highlight that the landscape of our industry is evolving. Consumer expectations are shifting, and the way insurance is bought and sold is changing. Relying solely on traditional methods, without considering how technology, especially AI, can serve our businesses, might not be a viable strategy moving forward and they were “lucky” to have built an agency at a time where traditional methods were effective.
The resistance or indifferent to AI adoption, in my view, stems more from MINDSET than the technology itself. Agencies that are adaptable, that focus on innovating their business model rather than just their product offerings, are the ones most likely to thrive and are going to be implementing AI anyway whether or not they’ve gotten this far without tech. This isn't just about implementing new technologies; it's about embracing a culture of continuous innovation.
Suggesting that AI adoption is optional or non-essential could potentially hold our industry back. We're at a juncture where the need for evolution is clear. Encouraging a mindset shift towards openness and adaptability regarding AI and technology is not just beneficial but necessary for our collective growth and success. The goal isn't to alarm but to awaken our (very sleepy) industry , ensuring we're collectively prepared to meet the future head-on.