HOW TO CARRY A LARGE FOOD TRAY - restaurant service with a tray! Waiter training! Busser training!
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- Опубліковано 23 кві 2018
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How to carry a large food tray is one of the first thing a waiter should learn. In restaurant service, serving food and busing tables with a large food tray is a main task for every new waiter! In this waiter training ( busser training ) video we will show you how both tasks are done.
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If you are new here, you can probably find our other videos from the new waiter training series very useful:
www.youtube.com/watch?v=hQZit... - FIRST DAY AT WORK - THINGS TO LEARN
www.youtube.com/watch?v=Apg-8... - WINE SERVICE - PRESENTING, OPENNING, POURING
www.youtube.com/watch?v=_RU6N... - THE FIRST 5 THINGS TO LEARN AS A NEW WAITER
• How to bus tables. Bus... - HOW TO BUSS TABLES
• How to take a food ord... - HOW TO TAKE FOOD ORDER AS A WAITER
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I am studying Food & Beverage Service
@@soumikmondal658 Great job! Best of luck!
And I watch your videos . Your explanation is very easy.
Carrying a large oval tray is gradually becoming a lost art.
i recently got a job as a busser. this is my first ever resteraunt job and im not very strong so i'm incredibly nervous about having to carry large loads
same
how is it?
Holding a trey is the most nerve wrecking thing in the WORLD! I’m going on day 5 and just so nervous still! 😭
It is stressful at the beginning! After awhile it will be like nothing! Good luck!
My first nightmare as a waiter
Thanks so much for giving me some confidence for my new waiting job. I’ve been shadowing for 2 days and they said I’m doing good but I’m sooo nervous to carry the big trays myself with a lot of orders. 😟
You are welcome, Izzy Montana! Confidence is very important and the more you learn and the more practice you get the the more confident you will be! Give yourself time! You should know that mistakes are unavoidable and you will make mistakes and there will be some awkward and unpleasant situation! Don't get discouraged! Move on, keep working hard and keep learning as fast as possible!
love the advice,and the decor and woodworking behind you in these shots are awesome!
Thanks J Thomas! I am glad to hear that!
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The last part 😅🤣
Thank you for making these videos. I've been watching so many these past few days. I think I got a job at a Marriott as Banquet Waitstaff . I'm very friendly and quiet. My biggest concern is carrying all those plates. I'm 61, but healthy 🤷♀️ so we'll see how 🤔 it goes. 🙂
Thanks again
60 is the new 40, Olga! Bes of luck! You will do great!
Wow nice service video brother thank you so mush this video upload I am flow you services
thank you for the tips its my first time as a waiter ,you really help a lot
Great video! Thanks 😊🥂
I have learned a lot from you . Thank you sir. Love from Bangladesh
Wonder instructions, I'm starting my first waiter job in about a week and a half and other than difficult guests, this is the thing I'm the most nervous about.
Watching this at least gives me a semblance of how to start practicing. Thanks a bunch!
Best of luck, John
Great vid sir 👌 Soon I will be a waiter, this is very helpful!!
I hope you do great, John! Best of luck!
How did it go? I am gonna be a new waiter as well..
@@jovannikolic8032 how's it going for you?
@@MultiBomb Not as bad as my first day but i'm still relatively terrible. If i am bringing a soup the plate will definitely bw dirty on the sides especially since we have this really complicated soup that is filled almost to the top wuth a tiny piece of bread on top that barely holds on to the plate.. Other than that i can now carry it confidently if it's not very heavy, if it is i use my right hand as assistance. Anyways being a food runner is not much about bringing the food out at all.. Mostly i wipe plates, glasses, cotlary, etc.. I hate this job but it is what it is 🙃🙃🙃
@@jovannikolic8032 I felt this I just started a new job and it’s so Hard to balance and walk 😭
Great great I am learning I'm a beginner this is wonderful
Thank you!! I learned a lot!
You are welcome! Good luck with the job!
Great video 😄
Thx
Hi, I am from Jakarta, Indonesia. All of your video are very useful and very great. Keep a great job.
Thanks! 😃 I appreciate that!
Ty for this vid sir, i learn a lot. Hope more vid in the future. Love from philippines
Glad it was helpful! Best of luck!
Thankyou so much for the helpful videos Sir
my pleasure
Wow! You are a pro buddy. Thanks for sharing!
Thanks, man!
Grateful!
Dỏne learning .Thank you so much
Bro use extra mic for better sound.. thank you
This is so informative. I am in Kenya. I need more info to learn
Thank you for the video, estoy muy agradecido 😃😃grasias
De nada, Eliseo! Gracias a ti :)
it's very helpful thank you sir this is my first time working as a waiter so it's really as big help
All the best
I'm very impressed with your service stateless. amazing bro.. thanks 👍 bro
Glad to hear that, Ahmad! Best of luck
Helping video thanks
Mind Rules is back! Tank you!
Wow nice service video brother thank you so mush this video upload I am flow you services
Thanks Jeeva, I appreciate you saying that! Good luck!
Thank you for the tips ✌️
Welcome, Mario!
Hey guys, the online
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everything about our industry and how to be a good waiter/waitress! Visit the
site and start learning! Best of luck!
thank you so much. i hope i can get the jb with ur advices
Good luck to you, Stevenxo, I hope you get it!
thank u so much dear friend :) i hope that too
Yes u r right this is the duty operation of waiter
for that i'll give u 97% good job👌
Great video! Thanks 😊🥂
thank you for the tips its my first time as a waiter ,you really help a lot
Glad to be of help, What Ever :)
I hope you love the job and create for yourself a great life!
Excellent video as always! It has been a true honor to follow and learn from your tutorials, and I was wondering if you could cover some more topics regarding the waiters in the Cafe section. I'm currently working in a very busy downtown Cafe and it's a preseason here, and I'm not really good with balancing and carrying a lot of drinks, such as multiple cups of coffee with cup trays with glasses of water for each and bottles for beverages (it's coffee madness in the morning), as I often see myself carrying around 2-3 table orders, usually around 3 people at each table, because there is always someone sitting down every minute, and all we have is a usual, waiter's tray for drinks that isn't even covered with with rubber to prevent sliding of drinks on the tray, so my question is:
Could you make a video about covering tray and beverage carrying and balancing in depth, as I have a lot of problems carrying super heavy trays and balancing the beverages on it, as I know you are very experienced and skilled seasoned waiter. I know you focus mostly on the restaurant part, but I think this will help a lot of new waiters like myself who found themselves in the middle of the pre-summer season hell. I know the stuff I ask are pure basics, stuff waiters should be learned or taught from the beginning, but my colleagues are always super busy themselves, and we are always working with only one waiter and one barista each shift. (Plus waiters have to climb all the way to the first floor of the building to give the drink orders to barista, and carry everything down very narrow stairs in the downtown walkway where we have our tables set, so balancing and delivery is extra hard.) I apologize if you already covered in a video, since I did not watch all of the videos, just most of them. Covering these parts would be of much help to a lot of beginners I think, thank you very much for your time in advance :)
Teodora Galonja, thanks a lot fot the kind words, I appreciate that a lot. I have a video about carrying a tray with drinks but not in details like you ask. I am willing to do one more but i just landed in Barbados for vacation, so it will take some time. Meanwhile I hope you do great and just know that it gets easier with every other day :) so don't give up! Good luck and thanks once again for beeing so kind.
Teodora, cafe and tee video is coming up soon! I hope you are doing great!
it'a very helpful. Thank you.
Thank you for the video, estoy muy agradecido 😃😃grasias
Wow nice service video brother thank you so mush this video upload I am flow you services
De nada amigo! All the best to you!
came here with zero knowledge but am leaving with something. am proud
Yes when he demonstrated that the fork fell off of the plate on to the table I have that happen often when I'm cleaning tables like sometimes some people put napkins on the plates and sometimes I'm not aware of the silverware that is underneath the napkin and when I go to grab the plate it'll tilt a little bit and if some silverware is underneath there it'll slide right out on the floor👍
Very geatful and helpful thanks
Glad it was helpful, Jamal! Good luck!
i like your teaching sir im also a waiter in saudi arabia buffet thank you more videos like this
Thank you Hesheil! Very kind of you! I appreciate the support!
Very excellence the video thank you sir i learn more how to be a waiter
Very well, Alex! Now you need a little practice and you are good to go :)
Best of luck!
My goodness, this gives me anxiety but It is what it is I guess. Gotta learn
Thank you for the video, estoy muy agradecido 😃😃grasias
Any strength training tips so that I will be able to lift heavier trays?
Thanks
YOu are welcome, Sabuj. Thanks for being here!
Okay this way amazing 😍
Thx Chris
@@TheWaitersAcademy no thank you sir thank you if it wasn't for your videos I would have messed up at my restaurant , you are a true life saver and a teacher 🔥💯
Well done
Thanks, Babar!
it'a very helpful. Thank you.
Thanks a lot, Eduardo Serra!
The Waiter's Academy you’re welcome. I just searched on how bussing table should be done cause I’m gonna start my training this week. At least I already have an Idea .. thanks to you.
Good luck with the new job!
Good luck with the new job Eduardo.
Nice one
Cool!
Im a new server but dont have a idea to carry tray. I learn a lot to your video sir thank you
Glad I could help, ChuiRide! Best of luck!
This is so informative. I am in Kenya. I need more info to learn
There are many more videos to learn from Njoroge! Good luck and greetings to Kenya!
Am watching your videos at the right time, my interview will be on Wednesday, thank you for sharing this may God bless you. Wish me luck plz
Best of luck! How did it go?
It went well actually I wasn't interviewed I was given the job directly I thank God. Best luck to the rest
Thank you for your video can you make a video on how to serve a glass full of water or full of cofee without the liquid dirty the exterior part of the glass
Wow nice service video brother thank you so mush this video upload I am flow you services
Bro use extra mic for better sound.. thank you
thank you for the tips its my first time as a waiter ,you really help a lot
Thank my man! I am using mic now! I appreciate you saying that! All the best!
Your very helpful sir. GodBless you . I hope Jesus will Give you a Good Health and Guide you always where ever you go. You have a pure Heart and have a good motives to every'one. Have a nice day to you sir. 🙂
Thanks Calvert
Sure, Realy good
From Malaysia🇲🇾🇲🇾 thank bro
Welcome Adam! Greetings to Malaysia!
nice
I like your video
Thanks a lot, Sabuj Sarer
Thank you for your help. I love you from srilanka
Sanhar, thanks for the love! One day we will meet in Sri Lanka!
Yes sir you most welcome to srilanka
Excellent video, sir. And it's all okay when we clear up the glass only with hand? Not use tray?
Thanks Esia! No, it is not okay to take used glasses from the table and carry them with hands to the dishwasher! if the glasses are clean than it is okay to carry them with hands! Take care!
Nice
Thx
I just started with my "On the Job Training" and I always get problems when it comes to carrying heavy loaded trays. watching your demonstration was very informative and it gave me ideas on how I must handle those trays. Thank you very much for sharing.
You are welcome reign hard! I hope you do well. Good luck
Thank youuu.
reign hard what’s the main key, balance or strength?
login in waiters academy not working... but I like your explanation here in youtube sir hope to be a bartender and waiter someday I'm on my internship
Hi, log in or sign up is not working? Can you send me a screenshot on messenger?
THX
Welcome Tea
I have no work experience and I am about to start my very first job as a banquet server in the most prestigious hotel in my country tomorrow (Yes, I got hired in the best hotel in my country without any experience before). For some reason, I'm not really nervous but I hope I succeed. Thank you for the video. What's your name by the way?
Eden Grisaia hows it going?
@@JRR-Rafael He died
Rip
For the check back, how about if the case was not satisfied by the food? Yet they have eaten most of it? What should you do?
Great video! Thanks 😊🥂
Cheers Goddess :)
We use large round trays at my restaurant. I was told to not put my palm flat against the tray because that causes slippage, but rather grip it a little bit with the finger tips. Is this what you would recommend also?
I have found that carrying trays puts strain on my wrist.
This is correct! Don't hold your palm flat on the tray! Leave a space so it has a cussion against the baunce when you walk!
Im a banquet waiter It helps me a lot thank you ❤
Thank you Carlo!
Like I noticed this one woman had a plate and it had a napkin laid over the top of it so I asked her is it okay if I take that out of her way she said yeah go ahead and I didn't realize there was a big pile of ranch dressing on the plate with forks and spoons between the napkin and dish plate and the silverware had a bunch of ranch dressing on it and when it hit the table the ranch dressing bounced off of the fork on the table and made a little mess not big but it was big enough to have to go wipe the table😂
My goodness, this gives me anxiety but It is what it is I guess. Gotta learn
The point of this channel is to prepare you, not to scare you, Shiloh! It is a job that millions have learned and perform! You can too! The more you learn in advance the easier it will be and the faster you will grow! Good luck!
@@TheWaitersAcademy Thank u for this!
Thank you sar. I am in srilankn. Wary yous full video to us. Because i am trening wetar.
Greetings to Shrilanka, Stephan! Keep learning and you will do great in this job! Good luck!
Any strength training tips so that I will be able to lift heavier trays?
Lift
I like when you say....make alot of money and stay out of trouble....work fast with efficiency
I wanna be very proff..
It is very simple, Yvette! We work to make money and if we play smart and stay out of trouble, life will be beautiful!
My restaurant requires us to use these for all food. I am new and still struggling unloading these large trays, because we have no tray jacks. Any tips for unloading 4+ entree plates from a large tray like this on a table?
Tell them to get tray jacks or you should have side station where to put the tray! Everything else is dangarous for the guests and you! Are you in Greece? This is the only country that does that!
You mentioned vegas, are you in Vegas sir? I just got hired at Lakeside at the Wynn as a busser. I'm pretty intimidated.
Hi Michael, don't be! Anxious is fine. You will be working at iconic property! The best in the world!
You can build a great career there, just learn fast and work hard!
Just remember, you are in the best situation you could have ever imagined so take advantage of it. Don't screw it up! Best of luck!
No, I am no longer in Vegas!
When you see Natalia Badjo around the pool, send her greeting from me :)
Also how do you load the big tray so that there is equal weight distribution on the tray when it's on the stand?
It depends how many plates you have to put on it, do you put also bottles and glasses and many other things! If I have to carry only plates I use a triangle form it I carry three plates or square if they are four and they can fit all separate on the tray! But I can also stack it, if there are more plates and so on and so on. YOu will figure it out with experience!
When you were bussing the first table, I couldn't see clearly how you held the first two large plates together. did you just clamp them against each other? I couldn't see the finger placement.
Hi HNC, sorry I have missed your comments but we were very busy at this time. You can watch the video about bussing tables to see exactly how I arrange the plates, so I can carry as many as possible.
Even so, I dont think my left hand can handle all of that weight 😂 I need to start working out my arms
Hi Maria, of course not everyone is able to lift heavy trays and that is fine! You lift as much as you think is OK for you and that's it! No one can ask you to do more than that! Going to the GYM is a good idea though :)
Applied for busser
Did you get it?
Thank you Sir tomorrow is my first day working as a waitress.
You are welcome, Tsu, I hope the first day went great and you are working like a pro! Best of luck!
Hhahhahahahah samw here.mam
@@ujjwalganguli9650 Best of luck!
Thanks for the video training sir, but I want to know, which hand is basically used to Carry strays... Is it the left or the right hand. Will be glad to hear the answear thanks.
Good question. In some countries they teach you in school that a waiter must carry the tray with left hand. For me this is wrong unless it is a food tray from which we serve the food with fork and spoon directly into the plates of the guest( English, Russian service)
If we are talking about a tray with plates that you carry to the table I have always used my strong hand(right hand) and in USA this is the accepted way!
Drink trays are carried with left hand, since the drinks are served with right hand from the right side of the guest.
Nice ! But I think to table you can move only clockwise ! So if you like to go back you must go around ? Or it’s my idea ?
Mpego, yes it is proper etiquette to move clockwise but I have until now never worked in a restaurant where this is really required so I say it as it is!
I think I will hit to gym first before applying as waiter. I'm so thin and no muscles it's because I struggle in my on the job training as waiter can't even lift a medium tray properly
not a bad idea
my aunt is a manager at a country club and she asked me to work as a temp for an event this saturday, jesus christ im about to destroy all that
Do you have a video on how to deal with rude people or someone who keeps sending food back.
Desiree, I don't have exactly such a video. I talk about it a little bit in some of my first videos. Maybe I should do one!
The Waiter's Academy that would be an awesome video. I serve the elderly n they can get pretty mean. If you could do a video on how to bite ur tongue lol.
This is hard than i thought.
It gets easier with time and practice! Good luck!
as a woman this is amazing.
thank you.
Thanks Rain!
Question: I have seen this on TV in a very old series but still wanna ask. What if the dishes are carried in a way that they are organised into a Pyramid form on the tray? How do I balance that?
Catboi, there is no advice here! I have done that and it is very hard because the plates slide and you can create such a mess...! When you do that you have no margin for mistakes so ...very slow and very carefully! I can't tell you anything else!
@@TheWaitersAcademy thanks though.
Bro use extra mic for better sound.. thank you
Thanks Sandeep. Sometimes I do. This particular video was with mic but the mic was touching something and it screwed it up. I didn't have time to go it all over again. Thanks for caring though
@@TheWaitersAcademy omg I'm starting monday ass a server and to go host I am nervous and excited at the sametime but I know I'll do great God will help me
Which Country is this ??
13:57 😂
What is it at 13:57 Kevin?
The correct way to ask is "may I take your plate?"
I would say the remove is the correct word, but take works as well :)
What is the cost..if it fell.down.n destroy ed
Very good point Burje! You will find out that a lot of restaurants don't allow tray service exactly because of this! Not only you lose money because someone has dropped the tray with the food on the floor but for the kitchen to prepare the food again while working on the next orders is a nightmare! So good point! You have to train your staff really well in order to implement this!
Lmao tomorrow is my first day as a waiter hope I don't fuck up
Sir I am learning your vedio and try to remember it.sir I have completed b.com.i want to be a waiter in abroad.but I am 40 years old.sir how am I to be a waiter s sir pls comment.
The first thing you should do is go to the free online course and complete it so you have a certificate at least! It is all free!
Then get any job in any restaurant with the agreement that they will give you a chance to become a waiter when they see how hard you work and how good you are with the guests! This is the path! It won't be easy but it could be done! Once you get some experience in your country you can start looking for an international job! It doesn't work another way!
Good luck!
You can create your profile on the Waiters Network and who knows, maybe a company will need a newby and call you for a job! You have to try everything!
Remember me hehehe
I have plans. Please reply 🙏. So I can share more details with you
We just talked on the live and you didn't say anything but, here I am!! What can do for you?
hello there and thank you for the video
where i work, you have food and drinks ect on the tray BUT you have to unload it while you are carrying it. you don't put it on any stand or so first. and if you have for example 4 orders on one tray, you may have to unload drinks and food from different places of tray, not as you would like it but as the order says. so how do you do that? because if i hold the tray with my palm i simply CANNOT unload while still holding it. so i use my fingertips but it's too much weight and balance for a 57kg girl and after 3 weeks my fingers hurt really bad
Hi Demi, thank you for the question. There are places where tray service is not popular and then off course if you want to use the tray they don't have tray jack...and it is complicated, but you say that in your restaurant using tray is a common practice or even a MUST and you still don't have tray jacks!!!! That is completely insane! Does the management tells you that you should be able to serve plates and drinks from a food tray while holding it with your left hand? If that is the case I have nothing good to say about your managers :) but let be civilized and I would suggest that you ask them to provide tray jacks. Explain for them that the whole world is working with trays and tray jacks and that this is not only for your own good but for the good of you guests too! It is dangerous practice and I am myself avoiding it as much as possible! You can learn and do it but it is really difficult, take a lot of time and as I said it is dangerous! Second thing I will suggest to you is never to carry drinks and food on the same tray! that makes the situation even more complicated ...
I can probably show you how to serve from the tray carrying it with your left palm but no restaurant should apply such a practice on first place anyway. it is better if you try to explain to your bosses that providing a tray jacks will make the service look more professional, not to mention faster and safer! Good luck to you! If nothing in your place changes let me know, I am going to make a video about your problem!
Honestly, if i show your answer to ANY greek employer, he would laugh his guts out!!!! And i am so not offending you right now. My logic of course agrees with what you are saying and from what i've read online, everywhere there is this tray jack suggested. BUT let me tell you something about the greek way of service ! There are NOWHERE tray jacks and we are OBLIGATED to serve while holding the tray ! And many times in an order that is not helping balancing at all! i am a girl and i have to carry a big tray with maybe 4-5 orders for different tables and i have to serve WHILE holding the tray, and without order. my first order may be in the middle, my second on the outer corner of the tray. i swear to god! and i am honestly telling you, i've been working since 16years old, my employer is amazing ! this is the greek reality. we always serve this way.
so i guess we're crazy! and not only we serve this way, but MANY people are looking for even weirdest ways to hold the tray, just to show off, to make an impression!!!!!
if you'd make a video on how to serve while holding the tray i would be really really grateful. i am doing it already, but my thumb and small finger hurt so bad i cant get out of bed using my hand.
thank u so much for your answer
Sir good morning to you 🙏
I am planning to get my new job as waiter.
I am 40 years old.
It's possible my age do not matters as waiter job?
Can you give me some advice about my new planing waiter job and my age range
Age doesn't matter! Prepare yourslef well and you will get the job!
Learn how to win every job interview for a waiter and then prepare for your first day at work so you really get a flying start
www.thewaitersacademy.com/2019/07/job-interview-questions/
www.thewaitersacademy.com/2020/03/how-to-become-a-waiter-without-experience/
Good luck
@@TheWaitersAcademy sir 🙏appreciation for your good advice
Is it "wrong" to carry the tray on the tip of your fingers?
Dimitris, no it is not wrong! Especially a drink tray you should carry it with your fingers if you feel comfortable! The large food tray is much harder to carry with your fingers but if you can do it, go for it!
@@TheWaitersAcademy Thank you very much for your answer. I've been working 6 months as an assistant waiter at a restaurant, without prior experience, and I've learned to carry the food tray, which is quite heavy, on my finger tips. But lately a colleague told me it's the wrong way cause I will hurt my back. I don't feel like I'm hurting my back since my body position is straight. Although I wanted to know if it looks unprofessional to hold a food tray on your finger tips. Thanks again for replying. :)
Dimitris Theodoridis , the only thing you can hurt is your finger, since the trays are usually really heavy! I always recommend more style in anything we do, so if you can carry it like that do it, it is good impression!
You can use fingers carrying a tray only if you have lighter load, but with a heavy load like its so dangerous, accident may happen anytime, he is doing the correct way of carrying tray.
In my restaurant meneger was getting angry if we would put plate on the trey.
There are different restaurants and different managers, Eti! I have worked with managers who have no idea what manager means. We as a waiters have to follow the system and the instructions from the management. It is their business, their responsibility. NO big deal if we are not allowed to use trays!
The Waiter's Academy I know dear.but I wasn't agree with my meneger in this.especially when they don't allow tray in buffet.can u tell me please in which country are you working?
I am working in Austria at the moment but I like to move around! We had the same problem at the restaurant I am working right now, because some waiters have dropped trays with food and the chef was absolutely against serving with trays! 4 runners running like idiots for every table! I changed that and now we use those people much more for service helping us up front than running with two plates all night long!
Hai mam my name is amol salunke work experience in the hotel industry my position in food servers can you help any job mam
I feel nervous , tomorrow is my first mcdonalds tray serving
Carlo Delarosa, it is normal to feel nervous.
It will probably go just fine though. Off course there will be mistakes and confusions but this is part of the game. Stay positive and concentrate. Everything else will fall in place with time. Good luck!
@@TheWaitersAcademy thank u sir 'love your channel
Good luck Carlo! It is a great job, just don't let yourself down at the beginning!
@@TheWaitersAcademy try red lobster
My hight 140 cm can I be waiters
Absolutely! As long as you can walk long hours with a smile, and carry plates, you can be. Hight is not important.
Is 26 a good age to start as a waiter
Absolutely
@@TheWaitersAcademy great I also have experience as a commi 2.I think its better than being in a kitchen when you can speak with different people 🙂. it's much more fun than Eating 🔥 whole day right.