So glad there are people out there willing, and able to call out these idiots. Also.. i see 11 thumbs down... Does that mean 11 people have attempted to reflow under-filled IC's?
I feel your pain, sadly this is so common on so many devices nowadays. The reball/reflow idiots outnumber the real repairs 100 to 1. CPU probably survived as main was already shorted to GND through backlight circuit so no power ever got to it. But yeah CPU/NAND/BB etc. needs a transplant to a good board. Doable if it absolutely necessary, but a MAJOR MAJOR PITA with no success guaranteed.
Duke - that's common just around the globe, alas. No more than a couple of weeks ago I've saved my neighbour from losing his child's photos. Just saw what that "repair shop" was doing to somebody's pad. Dragged him out of trouble, literally. He wanted to save some 2 hour travel in the traffic jams to the reputable repair shop I've recommended. Alas, not the case. It ended well finally.
I am so glad someone is calling those guys idiots !! So many technicians think they're smart opening up phones and taking off SMDs! or ICs! I strongly agree if you don't know what you're doing quit and go fishing!
Yeah especially those cheap eBay services. You know they’re not doing a proper job. I’ve seen some so cheap it’s ridiculous. A professional would not charge $30 for backlight as an example. They’re hoping a jumper wire or reflow will work. It’s a shame that a lot of customers do not understand the degree of knowledge and skill required to perform these logic board repairs. If it’s expensive it’s usually because the person knows what they’re doing and are charging accordingly not just playing the odds. Then when the phones are ruined from trying to save a buck, customer ends up paying double or more “if” it’s even repairable at that point.
I feel you Jessa but in all fairness it's as much the owners fault as it is of the technician that attempted the repair. We get a lot of liquid damaged iPhones coming in and people say "ooh, it's too expensive. I'll go to Chinese shop up the road. They are cheaper". As we always say, you always get what you pay for.
This is insane! I definitely feel your disappointment. This is the reason I came to NY to be trained properly by you before attempting board repairs. Keep up the awesome work. Sorry you have to see these horrible sights 😢
This is the first time I can see that you’re really pissed about something 😀 ..you can’t even imagine what I get here in the UK, phones are coming from big repair shops like iMend and so on where they literally destroy the motherboard and charge the customer £50 for waterdamage cleaning even though the cleaning doesn’t help 😀 it’s unbelievable that shops like this still exist.. customers suffer because of them because they come up with different kinds of stupid excuses why the customer’s phone isn’t working any more, they use the lack of information that people have
As someone who's been practicing microsoldering for awhile now, whoever worked on that disgusts me. I only ever work on devices that the customer already sees as a lost cause. If they are specifically wanting data, I do not touch it with a 10 foot pole because I DEFINITELY could fuck something up and make it harder for people like you to do your job. I'll take in devices that are already considered paperweights, just shoved in a drawer somewhere collecting dust. If I fix them, cool. If I don't, at least it's good practice with no real harm. There comes a point with your own skills and experience where you can say "Yep, I can do that!" If there's any lingering doubt at all, you probably aren't able to do it. I'd get it if they looked it over and maybe tried cleaning it, but touching a board with hot air when you aren't even sure what the problem is being caused by is a pretty huge sign that you have no clue what the hell you're doing. There's hundreds of videos out there of people fixing these things, walking you through the entire diagnosis process. Of course, these videos are usually 30+ minutes long, and I have a feeling the people who do this kind of work are the types that ask around constantly for plsbros but never put in an ounce of effort to fix it themselves, and never spend the time watching a complex repair video to truly understand some of the diagnosis process. Before I even touched a soldering iron I had been watching stuff from you and Louis for about a year. It's really not that difficult. If you make an honest effort to learn, you'll get good results. I just can't believe there are people out there who treat something as complex as microsoldering as a way to make a quick buck when they have no fucking idea what they're doing. I thought screen flip ebay parts mall kiosks were bad, but this is even worse. I would have expected the high paywall of microsoldering equipment to be a good deterrent from those types, but evidently it is not.
This can be repeated til the end of all time! Amateur or incompetent tech work has plagued the repair industry very likely since day 1. Even when I was simply repairing pro-audio equipment with mostly through hole technology, I'd see unbelievable damage from "non-technicians." One must be able to acknowledge their own limitations and make proper recommendations accordingly.
Totally agree with you, almost every shop in my area do that, and 50% of phones i receive i open and reject after 5 min inspection, this is because customers looking for cheap prices so they go to cheap unqualified technicians, i know someone he act like a master or guru in his phone repair academy teaching technicians fixing phones by reheating under filled lol
Were you able to fix this or did you automatically deem it a lost cause? That did look pretty bad. I've been watching your channel and Louis's channel for ages as I've always loved repairing things. Back when I worked at a computer shop with my father I had a customer come in with a monitor that kept flickering randomly. It was a CRT. I opened it up just for a peek and noticed the solder joints on the electron gun were all cracked. I re soldered them charged them $40 for my 2 minutes of time and had a very happy customer. The other shop said it was a logic board issue with the monitor and to buy a new one.
This hits home... Client with a water damaged i7... You moved over the caps and I said backlight short out loud. Same water damage I received... After a franchise attempt. The ripped off a few components near the battery connector - including a filter with a screwdriver - then proceeded to re-hot everything. Only found one ball out, but after clearing the short on the backlight - now I have the fun boot loop game... What other chip(s) did they mess up...
What was the shop? Destroying an already dead phone is one thing, but ruining someone’s one chance to access their memories is a crime-people doing this need to be made accountable
I've never heatgunned a board and thanks to your videos I never will! (and I think Louis even has a vid called "Stop heatgunning boards") but let's say you troubleshoot and you narrow down the issue to a possible disconnected line that goes under the PMIC, how would you properly remove and reinstall that chip if underfill is present? I assume it needs to be removed, reballed and reinstalled after the underfill is removed, but how would that be done? Or is underfill one of those "If it's there, that chip can never be touched" scenarios?
With you all the way Jessa but the owner of this phone needs to take responsibility too for not backing up to the cloud, especially in light of the importance of the information contained on the chip. Can you use your Naviplus pro 3000S ( remember the blue chinese magic box you called it in a vid a while ago) to read and copy the Nand chip to another nand on working mobo. Just a thought sorry if it sounds stupid I work mostly on Samsung phone's.
Jessa, i don't repair phones, but i would not touch any critical data device of any kind, and i do remember the underfill rule from your videos a long time back. It's a dam shame for the family :-(
I almost get myself into learning repairing IPHONE here in my country. However after watching this vid I need to think twice as every each of the IPHONE repair school out there are obviously legitimate scammer especially here in ASIA. Why the hell they reflow something that is not actually the main suspect of the fault. And even if it is a dead short, the mainboard is too fragile to sustain such an enormous amount of HEAT. IMO they just don't know how to use their brain properly for fixing this issue. Anyway thanks for posting this video cause it saves me dozen of dollars
I see this in the automotive industry all the time. For example: dealer trying to diagnose an electrical problem on a car and end up fucking the car even more (frying multiple ECU's). So a manufacture field engineer has to go and fix their fuck up. Difference is that manufactures can audit the dealer for their mistake which sometime leads to technician's losing there jobs.
I know that crock pots or heat plates are often used in repair shop chains as well as independent shops. Mainly because their techs haven't even got enough experience with a hot air station to remove emi shields. So what they do is reflow the boards using basically a hot plate. Will this also get hot enough to kill a PMIC and/or other vital chips? What's yours or anyone else's educated opinion on this type of "reflow". I ask because that was the go to for any board that wouldn't boot when I first started years ago at a chain store. There was no looking at the logic board just "ok it doesn't boot, throw it in the reflow station".
That is a terrible idea but it makes sense on this board-it has heat up at WiFi chip which really shouldn’t happen even with poor shield removal technique. But putting it on a too hot plate could do it. It definitely has direct heat on pmic through which is the real deal breaker
Well We All Mechanical Hard Drive Data Recovery technicians see this all the time with morons working on mechanical hard drives .Glad someone see this on non magnetic stuff like mobile phones .
Yes. My rule is to never work on anything you can’t warranty. In general I don’t fix water damage for the sake of the phone (data only) but when I do, I would replace all chips that were affected by water and make the phone as if it never saw water-or turn down the job. Water damage repairs get the same 1year warranty as any other repair.
When we reflow or replace PMICs in the factory, they have about a 50/50 success rate. I would expect a shopping mall repair shop to have a bit less success. But it might amuse you to know that even in the factory, reflowing is often attempted as a last-resort "we have no idea what is wrong" debug step ;)
ur currect.iphone repairing need for quality tool...iam using hako tools comfert....some people doing damaged heating without proper rework station ....and they desaiding trobule shoot without microscop
As a newbie it's good to see dumb shit people do. I feel your anger, I just got a car to fix to help a guy in a tight spot that looks as bad under the hood as board smh. I think the same person worked on this car cause they used rusted jumper cables to replace battery cables and wires lol
Do the mickey mouse ears come from escaped solder balls through the under fill? i keep finding them but thought it may have happened using high heat and air removing shields, thanks for all the great vids ;-)
They come from high fast heat causing swelling of solder within underfill and pressure buildup of the molten expanded solder-it “spooges” out through a weak spot
Thanks for your help! very much appreciated, ive committed myself to this 24/7 until I'm pro, I wouldn't dream of it if it wasn't for your videos! All the best wishes ;-) p.s.I'm most of the way there!
i would never reflow before checking with multimeter and bench power. i actually bought a 6s from ebay was told it was water damaged. when i got it, it was missing about 20 caps the pmic and processor were fucked aswell solder balls all over the place. if they had of left it alone i could have probably got it working
Mam I got iPhone 6s for repair . it has backlight problem . that customer has applied apple logo glowing kit . & now customer wants to remove that . when I m removing iglow kit . backlight doesn't work. backlight only works when that iglow kit attached . what to do. Pls help
It's the fault of the people using heat and killing the chips. That being said it's also the owners fault for not backing their data up especially important data.
To be fair, it's whoever water damaged the phone is at fault. The tech is a moron that doesn't know what he's doing, but the customer wouldn't be in this situation if they took care of their stuff to begin with.
Well, that's one perspective. What I mostly mean is, the phone, after it being water damaged is for all intents-and-purposes gone, a brick. The fact that it can be recovered if done right doesn't allow the responsibility to transfer over to the shop. The damage has been done and that's why it is at a shop to begin with. Ideally, once a shop returns it to the customer, unsuccessful, that is the end of the line. The fact that they still went out of their way to find a second opinion tells me that the data was important enough for them to have initially done the research to find the best possible option. So yes, the shop is at fault for ruining YOUR chances. But IMO he didn't ruin their phone or their lives, as this was already done before even attempting a repair, this is more like a burned life-line.
Part of professionalism is knowing the boundaries of your expertise. First do no harm. An end consumer has no way to know whether or not water damage is a big deal. Most people in the neighborhood say “just put it in rice”. But because the data was important they went to a professional-a recognized name brand cell phone repair shop. I think it’s reasonable that they would have assumed that the technician there would at least not make it worse or unrecoverable. The technician should have asked “is there important data on this phone?” If yes-stop there and refer to the data recovery specialists
you have to learn on boards that you bought and paid for yourself as part of your education. You have absolutely no right to "learn" on phones owned by customers. Certainly not any data recovery jobs. If you are doing that, then you are the problem in this industry and you need to go find another trade.
![iPad 7 Bootlooping with Error 4013. Attempting a CPU Reball LIVE [Update: Failed]](/img/n.gif)
I did nothing wrong, but I still feel like I'm in trouble from Jessa!
So glad there are people out there willing, and able to call out these idiots.
Also.. i see 11 thumbs down... Does that mean 11 people have attempted to reflow under-filled IC's?
I feel your pain, sadly this is so common on so many devices nowadays. The reball/reflow idiots outnumber the real repairs 100 to 1.
CPU probably survived as main was already shorted to GND through backlight circuit so no power ever got to it. But yeah CPU/NAND/BB etc. needs a transplant to a good board. Doable if it absolutely necessary, but a MAJOR MAJOR PITA with no success guaranteed.
Duke - that's common just around the globe, alas.
No more than a couple of weeks ago I've saved my neighbour from losing his child's photos. Just saw what that "repair shop" was doing to somebody's pad. Dragged him out of trouble, literally.
He wanted to save some 2 hour travel in the traffic jams to the reputable repair shop I've recommended. Alas, not the case.
It ended well finally.
I am so glad someone is calling those guys idiots !! So many technicians think they're smart opening up phones and taking off SMDs! or ICs! I strongly agree if you don't know what you're doing quit and go fishing!
Point well made. I wouldn't go so far as to say someone's life is ruined but I get the frustration.
Yeah especially those cheap eBay services. You know they’re not doing a proper job. I’ve seen some so cheap it’s ridiculous. A professional would not charge $30 for backlight as an example. They’re hoping a jumper wire or reflow will work. It’s a shame that a lot of customers do not understand the degree of knowledge and skill required to perform these logic board repairs. If it’s expensive it’s usually because the person knows what they’re doing and are charging accordingly not just playing the odds. Then when the phones are ruined from trying to save a buck, customer ends up paying double or more “if” it’s even repairable at that point.
I feel you Jessa but in all fairness it's as much the owners fault as it is of the technician that attempted the repair. We get a lot of liquid damaged iPhones coming in and people say "ooh, it's too expensive. I'll go to Chinese shop up the road. They are cheaper". As we always say, you always get what you pay for.
its so admirable to see someone that actually is invested in doing the technology correctly. amazing! subscribing now!
This is insane! I definitely feel your disappointment. This is the reason I came to NY to be trained properly by you before attempting board repairs. Keep up the awesome work. Sorry you have to see these horrible sights 😢
This is the first time I can see that you’re really pissed about something 😀 ..you can’t even imagine what I get here in the UK, phones are coming from big repair shops like iMend and so on where they literally destroy the motherboard and charge the customer £50 for waterdamage cleaning even though the cleaning doesn’t help 😀 it’s unbelievable that shops like this still exist.. customers suffer because of them because they come up with different kinds of stupid excuses why the customer’s phone isn’t working any more, they use the lack of information that people have
As someone who's been practicing microsoldering for awhile now, whoever worked on that disgusts me. I only ever work on devices that the customer already sees as a lost cause. If they are specifically wanting data, I do not touch it with a 10 foot pole because I DEFINITELY could fuck something up and make it harder for people like you to do your job. I'll take in devices that are already considered paperweights, just shoved in a drawer somewhere collecting dust. If I fix them, cool. If I don't, at least it's good practice with no real harm.
There comes a point with your own skills and experience where you can say "Yep, I can do that!" If there's any lingering doubt at all, you probably aren't able to do it. I'd get it if they looked it over and maybe tried cleaning it, but touching a board with hot air when you aren't even sure what the problem is being caused by is a pretty huge sign that you have no clue what the hell you're doing. There's hundreds of videos out there of people fixing these things, walking you through the entire diagnosis process. Of course, these videos are usually 30+ minutes long, and I have a feeling the people who do this kind of work are the types that ask around constantly for plsbros but never put in an ounce of effort to fix it themselves, and never spend the time watching a complex repair video to truly understand some of the diagnosis process.
Before I even touched a soldering iron I had been watching stuff from you and Louis for about a year. It's really not that difficult. If you make an honest effort to learn, you'll get good results. I just can't believe there are people out there who treat something as complex as microsoldering as a way to make a quick buck when they have no fucking idea what they're doing. I thought screen flip ebay parts mall kiosks were bad, but this is even worse. I would have expected the high paywall of microsoldering equipment to be a good deterrent from those types, but evidently it is not.
This can be repeated til the end of all time! Amateur or incompetent tech work has plagued the repair industry very likely since day 1. Even when I was simply repairing pro-audio equipment with mostly through hole technology, I'd see unbelievable damage from "non-technicians." One must be able to acknowledge their own limitations and make proper recommendations accordingly.
Totally agree with you, almost every shop in my area do that, and 50% of phones i receive i open and reject after 5 min inspection, this is because customers looking for cheap prices so they go to cheap unqualified technicians, i know someone he act like a master or guru in his phone repair academy teaching technicians fixing phones by reheating under filled lol
Ayman The Repair Tech حبيبي يا هندسه لو حبيت استفاد من الفيديو ده كيف اترجمه
m.alfedawe عندك ترجمة cc
لكن الفيديو مفيهوش الا نصيحة ان الي ميعرفش يصلح ميبوظش للناس تليفونتها
You should have asked the customer for the shop that did the damage and gave them the what'fer!
They didn't have a backup?
Ever? In *any* form?
Not sideloaded (usb/lightning) to their main Apple/PC?
Not to iCloud/G Drive/Drop Box?
It's pretty much a guarantee of human behavior that people don't do backups until they have lost everything.
I must confess.... I was the second gunman on the grassy knoll
Did you put heat on this board? I want to know who reflowed this PMIC
You're kinda scary, Jessa. Love it!
My first time to see Jesa tough
Were you able to fix this or did you automatically deem it a lost cause? That did look pretty bad. I've been watching your channel and Louis's channel for ages as I've always loved repairing things. Back when I worked at a computer shop with my father I had a customer come in with a monitor that kept flickering randomly. It was a CRT. I opened it up just for a peek and noticed the solder joints on the electron gun were all cracked. I re soldered them charged them $40 for my 2 minutes of time and had a very happy customer. The other shop said it was a logic board issue with the monitor and to buy a new one.
Wow ! She is very angry.. ! She has an angry face from beginning to end.. but she is right..
Do not put heat on under fill chips....check
Are you able to pull off the memory chip and put it on another phone?
No, access to the memory requires the now dead cpu to be functional
This hits home... Client with a water damaged i7... You moved over the caps and I said backlight short out loud. Same water damage I received... After a franchise attempt. The ripped off a few components near the battery connector - including a filter with a screwdriver - then proceeded to re-hot everything. Only found one ball out, but after clearing the short on the backlight - now I have the fun boot loop game... What other chip(s) did they mess up...
What was the shop? Destroying an already dead phone is one thing, but ruining someone’s one chance to access their memories is a crime-people doing this need to be made accountable
Now make a video exposing these shops 😏
I've never heatgunned a board and thanks to your videos I never will! (and I think Louis even has a vid called "Stop heatgunning boards") but let's say you troubleshoot and you narrow down the issue to a possible disconnected line that goes under the PMIC, how would you properly remove and reinstall that chip if underfill is present? I assume it needs to be removed, reballed and reinstalled after the underfill is removed, but how would that be done? Or is underfill one of those "If it's there, that chip can never be touched" scenarios?
In that case CNC is used to vanish the whole IC and underfill. If I am not wrong I saw this in one of her video but I don't remember which one.
Is there anything that can be done to recover data at this point? Assuming that money and time were not factors.
You tell them love, it's like technicians who snap of capacitor's NO EXCUSE !.
With you all the way Jessa but the owner of this phone needs to take responsibility too for not backing up to the cloud, especially in light of the importance of the information contained on the chip. Can you use your Naviplus pro 3000S ( remember the blue chinese magic box you called it in a vid a while ago) to read and copy the Nand chip to another nand on working mobo. Just a thought sorry if it sounds stupid I work mostly on Samsung phone's.
I don`t work on phones but I allways grimace when a get a circuit board that has been worked on before I get it.
Great videos. I don’t know shit from shilola when it comes to boards but I really enjoy watching these repair videos.
Jessa, i don't repair phones, but i would not touch any critical data device of any kind, and i do remember the underfill rule from your videos a long time back.
It's a dam shame for the family :-(
I almost get myself into learning repairing IPHONE here in my country. However after watching this vid I need to think twice as every each of the IPHONE repair school out there are obviously legitimate scammer especially here in ASIA. Why the hell they reflow something that is not actually the main suspect of the fault. And even if it is a dead short, the mainboard is too fragile to sustain such an enormous amount of HEAT. IMO they just don't know how to use their brain properly for fixing this issue. Anyway thanks for posting this video cause it saves me dozen of dollars
Very good info. Also love the new video formats.
hi jessa
when you talk about reflow you mean hot air gun or bga station
I thought Clinton used a Blackberry.
I see this in the automotive industry all the time. For example: dealer trying to diagnose an electrical problem on a car and end up fucking the car even more (frying multiple ECU's). So a manufacture field engineer has to go and fix their fuck up. Difference is that manufactures can audit the dealer for their mistake which sometime leads to technician's losing there jobs.
i've had this before,
if you don't know what you're doing leave it alone,
you wouldn't perform surgery on one of your kids would you.
I know that crock pots or heat plates are often used in repair shop chains as well as independent shops. Mainly because their techs haven't even got enough experience with a hot air station to remove emi shields. So what they do is reflow the boards using basically a hot plate.
Will this also get hot enough to kill a PMIC and/or other vital chips? What's yours or anyone else's educated opinion on this type of "reflow".
I ask because that was the go to for any board that wouldn't boot when I first started years ago at a chain store. There was no looking at the logic board just "ok it doesn't boot, throw it in the reflow station".
That is a terrible idea but it makes sense on this board-it has heat up at WiFi chip which really shouldn’t happen even with poor shield removal technique. But putting it on a too hot plate could do it. It definitely has direct heat on pmic through which is the real deal breaker
Why they not making backup? I make auto bakcup everytime, when i have wifi connection.
am I mistaken but isn't there blown looking caps at the top back near the underside of the arm. I'm not sure but isn't that a main line?
Louis Rossman did it!
Hahaha
How much does a person make per year with this type of work? On average.
Well We All Mechanical Hard Drive Data Recovery technicians see this all the time with morons working on mechanical hard drives .Glad someone see this on non magnetic stuff like mobile phones .
Great video Jessa i 100% agree keep doing what your doing ...........
Thanks mam for your video we always learn from you a lot thanks again
Please help me to fux my nokia lumia 920 .
It just dyied on me..
1 have almost 28gb of datas.
Help me please
can you guarantee a water damaged board after you have repaired it?
Yes. My rule is to never work on anything you can’t warranty. In general I don’t fix water damage for the sake of the phone (data only) but when I do, I would replace all chips that were affected by water and make the phone as if it never saw water-or turn down the job. Water damage repairs get the same 1year warranty as any other repair.
next video was why you don't repair water damaged phones ;-)
Hai. I have 7 plus dead. When i just heat around pm ic and audio ic its working for 2/3 minutes . Then again going dead . Why this happening.?
forum.mendonipadrehab.com/
When we reflow or replace PMICs in the factory, they have about a 50/50 success rate. I would expect a shopping mall repair shop to have a bit less success. But it might amuse you to know that even in the factory, reflowing is often attempted as a last-resort "we have no idea what is wrong" debug step ;)
ur currect.iphone repairing need for quality tool...iam using hako tools comfert....some people doing damaged heating without proper rework station ....and they desaiding trobule shoot without microscop
But may they be charged with interventions in court proceedings? Isn't it a capital offence?
You tell 'em, Jessa!
I salute you ma'am.
Hi from colombia is good tutorial
Wery good jessa i like you !!👍👍end gritings from Spain - Valencia
Technician and try to reflow like that in same sentence :p
hey mam i love the way u work doing
As a newbie it's good to see dumb shit people do. I feel your anger, I just got a car to fix to help a guy in a tight spot that looks as bad under the hood as board smh.
I think the same person worked on this car cause they used rusted jumper cables to replace battery cables and wires lol
you are the best and you are 100% right.
Although she doesn't address me personally ... I like a little rough talking ... makes me a little tingly
that's disgusting, you should be ashamed of this comment
Do the mickey mouse ears come from escaped solder balls through the under fill? i keep finding them but thought it may have happened using high heat and air removing shields, thanks for all the great vids ;-)
They come from high fast heat causing swelling of solder within underfill and pressure buildup of the molten expanded solder-it “spooges” out through a weak spot
Thanks for your help! very much appreciated, ive committed myself to this 24/7 until I'm pro, I wouldn't dream of it if it wasn't for your videos! All the best wishes ;-) p.s.I'm most of the way there!
This kills the phone
Only thing I tried to reflow was a ylod ps3
Jessa is definitely triggered. I see similar bullshit from time to time. Usually after eBay repair. You get what you pay for.
i would never reflow before checking with multimeter and bench power. i actually bought a 6s from ebay was told it was water damaged. when i got it, it was missing about 20 caps the pmic and processor were fucked aswell solder balls all over the place. if they had of left it alone i could have probably got it working
bravo bravo bravo bravo bravo.........
Mam I got iPhone 6s for repair . it has backlight problem . that customer has applied apple logo glowing kit . & now customer wants to remove that . when I m removing iglow kit . backlight doesn't work. backlight only works when that iglow kit attached . what to do. Pls help
Aaaaa that is disaster don't ever do that
dear mem toomash day aftar cam back
Name and shame!
Your my hero! 💕 #get'em
It's the fault of the people using heat and killing the chips. That being said it's also the owners fault for not backing their data up especially important data.
i am afraid!
You tell em
i feel you.. :(
good luck
450c /100 ;-(
To be fair, it's whoever water damaged the phone is at fault. The tech is a moron that doesn't know what he's doing, but the customer wouldn't be in this situation if they took care of their stuff to begin with.
Setting the bar at “if you ever drop anything” = “you don’t take care of your stuff” is outrageous. Human hands are not infallible devices themselves.
Well, that's one perspective. What I mostly mean is, the phone, after it being water damaged is for all intents-and-purposes gone, a brick. The fact that it can be recovered if done right doesn't allow the responsibility to transfer over to the shop. The damage has been done and that's why it is at a shop to begin with. Ideally, once a shop returns it to the customer, unsuccessful, that is the end of the line. The fact that they still went out of their way to find a second opinion tells me that the data was important enough for them to have initially done the research to find the best possible option.
So yes, the shop is at fault for ruining YOUR chances. But IMO he didn't ruin their phone or their lives, as this was already done before even attempting a repair, this is more like a burned life-line.
Part of professionalism is knowing the boundaries of your expertise. First do no harm.
An end consumer has no way to know whether or not water damage is a big deal. Most people in the neighborhood say “just put it in rice”. But because the data was important they went to a professional-a recognized name brand cell phone repair shop. I think it’s reasonable that they would have assumed that the technician there would at least not make it worse or unrecoverable.
The technician should have asked “is there important data on this phone?” If yes-stop there and refer to the data recovery specialists
Woow what a mess
She mad.
i killed so many boards, still doing, i dont what to, i feel sory but i have to learn somewhere ):
you have to learn on boards that you bought and paid for yourself as part of your education. You have absolutely no right to "learn" on phones owned by customers. Certainly not any data recovery jobs. If you are doing that, then you are the problem in this industry and you need to go find another trade.
Someone should crank call these "repair shops".
7:08 😆
oof, roast roast, leak their buisness
It's time to stop! Ok?!