Ariel Rider Grizzly Long Term Review 2WD Dual Motor E-Bike - $3000 Garbage After Only 20 Miles?!
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- Опубліковано 17 лис 2023
- My long term review for the Ariel Rider Grizzly 2WD Dual Motor E-Bike. After only 20 miles of normal riding it's a $3000 piece of garbage. See my experiences and why you may want to stay away from this bike and the Ariel Rider company in general.
I feel I need to share my honest experiences with all of you to prevent you from wasting $3000.00 or more on this cool looking & powerful Dual Motor 2WD E-Bike that doesn't seem to last.
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Was about to buy two one for my wife then me. Gonna be a big pass now
Good call. I'd never buy anything from this company after this experience 🍻
I'm 260 lbs and I've had my v3 since February. I got about 1600 miles on it and I ride it on and off road. I'm sorry to hear about your guy's experience. I'd still recommend this bike but I do hear about the bad customer service.
@davidashkarian337 I've had mine for long time and it is perfectly fine. Sometimes it's just the way the dice rolls. We're human, we make mistakes, it's what we do best.
Nobody made a mistake here but Ariel riders 🍻
The issue is when you are spinning the front wheel up hill in dirt trails and then it grabs traction. The bad design/metal can't handle the torque and spins the axle in the forks even when tight destroying the motor. Speaking from experience 🍻
I have rode 450 miles in MN and have no problems. This bike is great.
Everyone commenting like this is so vague on the terrain. Hills, rocks, dirt trails? I'm thinking street riding which would make sense for it to last. This is marketed as an "All-Terrain" bike and it fell apart on me after a few miles of off road unfortunately 🤷♂️🍻
Mine started to have issues after 4 months, the rear shocks started leaking. Ariel Rider did send a replacement part, but that was only the beginning. The front brakes started to slowly leak, I took it to a reputable bike repair shop and they worked on the brakes. Then at the 890 mile my front motor did the same thing as yours, so I just took it out and figured I could try and get one more year out of the bike with just the rear motor...... Now my throttle sometimes works, and sometimes my peddle assist sometimes works. I never know which one will work at any given time. 3,000 for not even a year of riding. I loved it when it worked, but now it's more of a death trap for my work commute.
I had ordered this bike back in 2021, 4 months went buy and I never received the Grizzly so I cancelled my order. I bought me instead that year my first Spark Cycle Works Bandit with dual batteries and I'm so glad that I did. A few people did get their Grizzly delivered that year and challenged me to a race but sadly all I saw was them in my rear view mirror as I crossed the finish line a winner. Since then almost all of the people who own the Grizzly have been running across one problem after another with motor issues, controller issues and etc. My old Bandit from 2021 is still running excellent without any issues at all and I'm happy about that. In November of this year I went and bought me another Bandit with dual batteries also, it's much faster than my first one and the Grizzly guys don't dare challenge me to a race with the new one. You get what you pay for is what I always say and I'm so glad that Ariel Rider pushed me into the direction of a better company that takes care of it's customers.
I was ready to buy this bike until viewed this video. WTF???????
Maybe it would last if you rode it easy on the pavement only but I'd look elsewhere if you want one for All-Terrain, especially up hills and trails with the front wheel drive issues. Oh yah and they will fight you when you ask for help 😂🍻
That company will be gone period. @@DustinDunnill
Trust me, he just got a bad bike. It came with an error code 8. Means that motor senses were wrong. But yeah costumer service sucks honestly
I rode mine on the rode, 8 miles round trip to and from work. Front motor died around the 890 mile mark. I have torque wrenches and made everything to specs. The company wanted around 900 for a "fix" with no warranty/guaranty that it wont happen again.@@DustinDunnill
You would think they would go all out to help you as it is clearly a issue with the poor build quality of the bike. Great idea for two wheel drive but let down after 20 mile no way would I buy this bike 👍
I got a Grizzly, been riding it for more than a year. Zero issues.
It's a beast.
Maybe you just got unlucky?
It happens, sorry that it happened to you.
Have you ridden it hard in dirt trails with inclines frequently?
@@DustinDunnill no dirt trails, a lot of steep hills though on the road, pulling 35mph, and holding 35mph for long duration sometimes.
I see. I had trouble after riding a few times on dirt single track trails where there are some rocks and up hill sections where the front tire would slip then grab traction again occasionally. Everything just started failing after a few miles of this. The soft metal on the front forks just can't handle the torque. To this day Aerial Rider's support doesn't want to acknowledge anything... Just keep saying my front axle bolts were loose which they weren't. I'd highly recommend not using this "All-Terrain" bike in an All-Terrain environment 😂🤷♂️🍻
Mine seams awesome so far 👍👍👍
Be careful spinning that front tire on rock and dirt. Never know when it'll break 🍻
Ouch! That sucks big time. I own an Ariel Rider X-Class 52V for 3 years now and haven't had many problems with it. It's a single motor design. Has cheap tires that wear after about 1000 miles and the brake pads wear in about the same amount of miles as well. These are wear and tear parts so the expectation is that they'll last at least a few years but nope. They need to be upgraded since 1000 miles comes quicker for those that use the bike for commuting to work like I did. I've been working on bikes since I was a kid and mechanically inclined so this is not much of an issue for me but could be a costly if you don't already have the tools and know how.
I'm a part of one of the Facebook groups and several of the people on there say the same thing about their customer service and warranty. It's a real bummer since they are a local company to me and I like to support local businesses.
NOooooooo! I’ve always wanted one of these bikes. Can’t justify the $3200. They are crazy not helping you out. Their sales will definitely suffer after this. Ariel Rider…. You ship him out a new bike immediately!
😂 I expect I'll never hear from them again...and I'm not sure I really want to after such a bad experience. I honestly asked if they could at least send the updated parts and I'd pay cost but not retail...nope 🍻
Man O Man thank you!!! i was saving up for one of these now i will defiantly be looking for a better dual motor Ebike
Thanks for the vid. Ever find the mini 4 pro?
Not yet but I'm still looking 😔🍻
Thanks for the update - I wouldn't touch any of their products with a 10 foot pole...
I had a similar issue @ 380 miles with the error message on rear motor & no start from dead stop. Had to buy Amazon 6 pin connector for e bike & a larger 3 pin for 10 g wire weatherproof connector & splice in & solder to completely replace the rear motor to controller connector. That's the big wire runs to rear motor right below where it says "Grizzly" that connection would never make good enough contact to carry current & motor would stumble & eventually cut out w same error code. The whole repair took about 1 hour. Bike now has 2500 miles & runs perfectly.
Thank you I was gonna buy it what e-bike you recommended?
I seen many good reviews on this bike before I bought it…
It’s still low mileage and I’ve had zero issues with it.. thank you for telling me what to expect and what to watch out for.
I hope I have better luck… I’ll keep you posted
How has your Grizzly been for the past month?
@@chrisjenkins203 funny you should ask. The last couple of weekends I took it off road and ran it scary hard. Always keeping in mind Dustin’s review… and still, absolutely zero issues 👍
I recently got a longer seat from J B Seats, and put Bluetooth directionals on it for on road use.
It’s been a total blast! No regrets!
The key is to be very careful and think twice about going up a steep rocky or slippery dirt/rock section with the front wheel drive on. This is what I believe put mine out of commission. When the front wheel slips and grabs traction over and over, it may spin the axle in the axle mounts destroying the front motor 🍻
@@DustinDunnill I believe that’s why the version 3 gave me the locking washer with the cut out bent slot so that wouldn’t happen. I truly wish that you had a better experience with the company! I think they should have made good on the repair of your bike. It’s very disappointing that they didn’t! I usually don’t ride crazy, always keeping in mind your review
I see. I wish they would have sent me the washer braces or I knew about them before this happened and all this could have been avoided. I was so surprised they denied everything and kept going back to "axle nuts weren't tight enough". I tightened them down good and checked them on occasion Aerial support! 😂🤷♂️
Bad design, not properly tested by the company. Great video...
If they won't stand behind their product, neither will I. Huge PR mistake here!
Sorry you had issues with your Ariel Rider Grizzly that began after only 10 miles. I have the v3. I have had better luck with them. I had a broken throttle interrupt switch when I got it. Emailed Jaime. They sent another one right away. I didn't have a charger working properly. Or so I thought. Emailed Jaime. Sent another one right away. Then, the original charger started working well. So 2 chargers now, a new throttle interrupt switch, and now had the bike 18 months and 383 miles on the odometer. I've had zero issues. The only thing I'm a little pissed about is that I bought mine in Sept 2022, and it cost more then. Still get 35+ miles of range. I think the farthest I've been is about 37 miles with 19% remaining. Mods include Kevlar compound tires to minimize flats, rechargeable 12v battery to power motorcycle handlebar stereo with built in USB for phone charging + treblab speaker as a subwoofer and mount, also a very secure phone mount, JB Seats-seat, hold down straps to mount to bike carrier and spoke reflectors. I mean, absolutely NO issues. I have seen a UA-cam video that rates this bike as Best or Most Fun of 2024. I know that says nothing about reliability but coming from someone with almost 400 miles with no flats or anything. Sorry yours had issues. Thanks for the hub lock tip. I'll make sure to keep checking that. Anyone interested in seeing my AR Grizzly v3. I'd be happy to send pics or even meet up in LA. Let's head to the beach. BTW, no, I don't work for or sponsored by Ariel Rider in any way. I am just offering a different experience with the same bike. No sarcasm or negativity intended with this comment. Again, just different perspectives and experiences here. That's all. Enjoy Fellas.
I have a Ripped Current S I've had for three years. Super happy with that. I saw the grizzly and thought it might be fun. I live in the foothills of the Sierra mountains. This was my first foray into reviews for the grizzly. Thanks for the heads up.
Trails will kill it. Hope you got something better 🍻
Get a Wired Freedom. 60v full suspension with 2400 watts and goes 40mph for only $2000. Ariel Rider has pages upon pages of complaints with the BBB after only a few years in business. If you have any problems, you’re on your own.
Did you ever find the Mini 4 you lost?
Lectric Ebikes is the only company I will purchase from. Their customer service is the best in the industry.
Underpowered overpriced garbage, don’t believe their marketing. Lectric has the SMALLEST batteries in the business🤣😂🤣. Worst warranty and exchange policy of any e bike company. Basically, all sales are final.
@@jfly2249 I can tell you have no experience with Lectric. But thanks for your opinion.
@@jfly2249 AR basically operates on an "all sales are final" in practice, as do many other dropshippers.
My sympathy for what happened to your grizzly bike bro. I am a citizen of washington state and have had this bike for about 1.5 yrs now. So far it has been the best commuter ebike in my life with the best hill torque (as we have enough hills in western washington) experienced in a bike. Mine hasnt let me down and is the reason i am going after the zero brand electric motorcycles.
In the meantime i will say for the front wheel, if anyone purchases this bike it is wise to upgrade to a bigger disc given how heavy the bike is if you dealing with hills. It is well worth the extra 100 dollars or so, you wont be dissapointed. Also make sure if you unlocked it to make sure police are good in area. Mine said they dont care as long as im respectable to everyone, people and car alike, so i follow all the rules like not doing 38mph on a sidewalk or cutting cars off on the road.
Geezzzz Thank goodness i didn't pull the trigeer. What would be a better solution with a comparable speced ebike.
I wanted one of these or the x class for years but recently i settled with ECELLS with their 5 star and the company has some of tge best customer support you could get.
Glad to see your video before clicking buy!
I was going to buy 4, me wife and 2 kids. But after watching this nope! I pass. They need better customer service as well.
I was just going to buy this bike for Black Fridays Big Sale, Thanks you save me from buying this crappy bike!
Dude! Thanks for this review! 🤙🏼
🤙
so I have to ask, don't know if you still have the Ariel Rider Grizzly 2WD Dual Motor E-Bike, what did you end up doing with it? from your review from 6 months ago?
Sold for parts
Mini 4 still lost? That was hard to watch...Ive lost a much less expensive drone and never found it and Ive lost one and got so lucky to find it miles away..... You need some luck. Kid on their phone while your looking for it- Priceless....
Too bad about the bike. I thought Ariel Rider was a good company but I guess not. At least you now have a project bike you can mess around with, and maybe make it way better.
If you're looking for a similar bike, the Pedal Electric AWD3 is the same as the Grizzly, but the company seems to be much better.
Bikes are good, he just got a bad one, costumer service sucks tho
glad i never imported this to norway , ended up with a 1700euro retro 750 watt bike, and its awsome
no use getting a dual motor if it wont go offroad
That's just horrible! I have an Ariel Rider Kepler and have been lucky after 1400 miles. But I see the bad customer support experiences and parts and accessories availability issues, so I've long since investigated alternate sources. This is truly a nadir for AR.
I'm looking at either Lyric or E-Street for my next eBike.
I have about 4,000 plus miles on mine and it works great ,, other than leaking shocks I haven't had issues and customer service has been good to me, I would recommend anyone to buy one, there's a lot of happy people with theirs I think maybe it got mistreated. I don't abuse my bike but i also ride it hard of jumps and hills , hard stops and fast accelerations never had an issue. buy one !!!
It seems you did not assemble the the torque arm on the front or rear motor.
I know the bike comes with a torque.
I have had my bike for over a year.
I put at least 30 miles a day on my bike.
If you damage the wiring on the front motor, that could cause a short drive in the controller.
If the controller is shorted it would cause the motor to become unresponsive.
No torque arms. When I mentioned it to Aerial support they said this model did not have any and it was my fault for not constantly checking the front axle bolts.
Thanks for making this video. Would you be interested in selling your Grizzly?? I purchased one used w/o batteries & have been sharing my down tube battery for 2nd Grizzly so girlfriend & I can ride together. This is our main activity during the summer. Ariel Rider wants $680 per battery. Would you please consider ?
Hey, shipping the grizzly out to you hopefully this Wednesday as we agreed. I think it'll be a great bike for parts 🍻
A fine used Honda dirt bike would of worked out so much better. That electric bike and company sucks dude.
This is why I look for steel not aluminum Ebikes. Most Ebike are made of aluminum.
Cool one
Ariel is well known for their shite customer service.
The parts after market help is horrific.
I'm happyish with my D-class but have had to go completely rogue on my issues.
Wish I'd have waited for Rumble Apex.
This is why I use a bike that was sitting in my backyard that cost $5 at a yard sale twenty years ago:)
I’m no expert. My first e-bike was a Kent 350 watt motor. But these motors always looked too small to me to handle to power they put out even compared to similar bikes. I was always suspect on these. I think the motor goat will be my choice
Just dig deep first and not just listen to someone waiting for you to open your wallet. I really like them as well but read a few reviews that change my mind. So far E cells is taking the lead over many others even though he doesn't have the motorbike look the build strength is better than anyone out there and prices are better as well. Top service anytime I can talk with someone and the man actually replaced parts for free. So far they are untouchable even in power!
So did you use a torque wrench to verify you torqued the bolts correctly on the front end before you rode it?
It sounds like you didn't. I can't fault a company that won't honor a warranty for someone that didn't follow the instructions...
Didn't use a torque wrench but tightened it well and kept it tight. I have never used one and have never had issues like this (including customer service) with ANY other company or bikes I've reviewed and / or ride for pleasure including dirt / street bikes. I wouldn't have made this video if it was "user error" 🍻
@@DustinDunnill how would you know if you got it tight enough without actually using a torque wrench? 🤦♂️
For the reasons I just explained above. Tightened nuts & bolts isn't rocket science 😂🤷♂️
@@DustinDunnill as a former mechanic, actually knowing that you tightened them to the manufacturers specification is VERY important.
Everyone else on here that says they used a torque wrench are having zero problems, so that says a lot. 🤷♂️
I hate my grizzly - rear tire flats BIG problem
I was going to get this bike but to have terrible customer service after paying a fortune for a bicycle is ridiculous. Im buy the Ride1up Revv instead. Better looking anyway.
A friend of mine has the Grizzly and has had it for about 2 years and has had zero issues with the bike .
My friend is a rough rider and weighs more than you , no issues.
I have a Ariel Rider as well and the customer service has been decent .
Is it possible that you got a lemon ?
Even Mercedes sells lemons from time to time .
Glad your friend is not having issues. Seemed like since it was after a year is why they didn't want any part of helping. What issues have you had?
@DustinDunnill , my friend's Grizzly had a display issue and AR sent him a new one . I have a D Class, and my display was not reading 100% . Initially, Ariel Rider thought it was the battery, so we did some troubleshooting , Ariel Rider sent me a new battery, but the problem was not resolved.
Eventually, we moved on to the possibility that it was the display.
Ariel Rider sent me a new display, and now the display reads properly.
Prior to purchasing my Ariel Rider D Class, I had a Super73 ZX , that bike lasted about 3 weeks .
The Super73 ZX would literally stop on me while I was riding , dangerous stuff in the busy city that I live in .
I returned the Super73 ZX because it was a lemon and moved on to Ariel Rider. I love ❤️ it.
Thanks for the info. How long into owning your AR bikes did you start having issues? They seem to be very strict about time frames.
Everyone up to this point has told me to buy this bike, so now, no bs, what bike do I get? I’m tired of the run around not gonna lie
So many Ebike companies are short term endeavors.
That's why I never waited and never put any investment in warrantee claims
Think I’ll pass on this one, thanks for the info.
Good call, many others proven for better durability 🍻
Same exact thing happened to me.
Had to track Arda’s personal cell number and bug him to get anything done. I think he only got the ball rolling since I found his cell number and he didn’t want me to share it or something. I didn’t. And won’t. But still. I got special treatment over my friends for that reason I believe. After it was fixed. 2 different times I sold it online. Good riddance.
I've had mine for a year and a half and have put over 900 miles on it with no problems. I love my grizzly. Don't let this video mislead you.
Great, but let's hear about how / where you ride it? Off-road is where this bike failed quickly when trying to get through some hilly dirt and loose rock sections. No other bikes I've ridden or reviewed in this same terrain have failed. This bike wanted nothing to do with the "All" in "All-Terrain" 🍻
Ive had grest luck with mine
Love my grizzly!!!!
I loved it too until it fell apart in the dirt. They should rebrand it as a "street/city" bike and include "light off-road capable on flatter trails" 🍻
steel from the company "softman". very typical for many china products.
It has been a flood of cheap crap E Bikes from China. If the quality is this bad then I would not trust the battery either.
Nice bike sir, regards from Philippines😊
Nice bike it's shite
?
@@MitchellPetersoncustomdrone ?
Ariel Rider's customer service is abysmal....its so bad I had to use a word my granny would've used to describe it. They have no concern for the customer once the check clears ( no, I didn't actually pay with a check). They are constantly sold out of parts, accesories and take weeks to respond to requests for service.
If you are a person that anticipates using customer service, don't buy Ariel Rider. Sometimes you can't anticipate these things, so, only make a purchase of one of these bikes if you're feelin' lucky...
That being said my experience with the Grizzly was a lot more positive than the review. Still not a bike I would reccomend. The geometry doesn't allow for tight turning or quick changes of direction. It is not a nimble bike ( nor does it claim to be). I bougnt mine bramd new during a sale last year, and durability wise it has been great. Between my better half and me, a little over a tnousand miles have gone on the bike and we have only encountered a flat tire as a performance issue. I weigh about 215 and have taken the bike on challenging trails in Tahoe National Forest, trails in the Oakland and Berkeley hills and trails in Shasta counrty designed for dirt bikes. So, I never took it easy on her. But the bike is most fun on a mellow fire trail, the beach or mobbing in traffic. Also, it is a grreat hill climb machine, and impresses a crowd when it blasts up inclines that are sitting Sur-Rons down. But, Between the weight and geometry its not really any fun riding switches or in rocky terrain....in my opinion the X-class another Ariel Rider offering is a bike that is way more fun. Its no ballerina but it has those nimble notes the Grizzly lacks. It doesnt have the juice of the dual motors but it has plenty of torque and a lighter front end so wheelies pop. The grizz did not pop wheelies well. And tbe x-class is easy to mod, so, you can get that power if you need it.
But let me reiterate: Ariel Rider as a company, overall is a giant flaming turd.
I experience all of this first hand and completely agree 🍻
So this guy has a review contract with Ariel Rider that he didn't follow through on in the agreed time frame, bike breaks and he waits till it's outside the warranty period to contact them and address, but this is all customer services fault....... Sorry, but this doesn't pass the smell test. Sounds like you were riding it like a full on dirt bike to get the amount of damage you did. No company is perfect, and I am not white knighting for Ariel Rider, but it seems like a lot of your issues mentioned here would have been completely avoided by doing things in a more timely manner, both your agreed upon review and the warranty repair claims. For those worried about the front motor spinning, yes it was an issue, but the V3 has addressed it by beefing up the motor mounts. That, plus the many many long term reviews in which the people are still very happy (regular people, not ebike reviewer channels) should also factor into your purchase decision
Yep, just sharing my experience. I explained it all in the video. But why didn't they acknowledge the engineering defect on this model? Bad company. Just falling back on warranty even with a known defect with this generation. Auto companies call that a "recall" and notify / contact / fix the issue no matter how long past warranty 😘🍻
Stop complaining and just pedal. Thanks for the update.
😂 my dad bod can't handle this bike without "E-ssistance". Just to heavy 😂🍻
Electric mountain bikes are SO much heavier than a regular mountain bike.
Imagine saying to pedal a motorcycle because you can pedal a bicycle.... Yeah. No. 😂
Seriously Do Not take this Sour person's experience with The Grizzly. I have rode 999.9 city miles In NyC and the most i have had to deal with is the Range on the bike
As I explained, my issues are likely from dirt/rocky trails, not NYC street miles. I wouldn't doubt it not having these issues if I rode this all terrain bike on the street only...but this is an "All-Terrain" bike and I found its limits with ability and customer service 🍻
Sounds like you just got a bad one.. that sucks!
There is no need to have dual motors for any street riding.
You actually get a surprising boost of power when you need to get up hills with 2wd (if the drivetrain can handle it). Even on street 🍻
Dude spent 3,000 on and expensive e bike and tore it up.
Yet all the other ebikes I've reviewed in this way before this one survived and still work 😂🍻
It sounds like you just didn't do proper research on how to take care of things. Do your research before you buy PEVs
Lol, that's silly. I've reviewed so many "All-Terrain" bikes with the same proper setup and maintenance. Only this bike fell apart 🍻
Bad apple for sure. Tons of videos out there and this is the first bad review.
But do the reviews you speak of ever put it through dirt and rock inclines? That's where it fell apart. Not really an "All-Terrain" bike. Maybe light off-road and it'll survive if you're lucky and fairy ride it in that terrain or get off and walk it 🍻
There are two sides of the story, mine works great
Do you ever ride it in steeper or rocky single track dirt sections? That's where it immediately failed for me 🍻
Ok, first and foremost, 20 miles of riding when you knew you had a problem with the front motor does not make you a reliable reviewer.
Second, when you assembled the bike, YOU made the mistake while assembling. I have two Ariel Rider bikes, a Grizzly ver3 and an original XClass 48 that I purchased and repaired because the person that had it rode thru water, like literally, and shorted the controller, battery and battery holder connection. They are great bikes.
Third, I’ve had Ariel support respond to me about parts for both bikes without any issue at all.
Asking them to pick up the tab for your mistakes only tells me you think any
Mistake you make should be covered by them.
This ain’t Wendy’s and you don’t get it your way.
If they had assembled the bike and then you had an issue I’m sure they would cover any damage they had a part in.
Own up, grow up or sell me your paperweight for $500. I’ll fix it, assemble it right and ride it like I do my others.
Try read / listen....apparently you missed everything. I assembled it correctly. The front weakness was apparently a defect found out later (had I known any of this I would have contacted them prior to riding). After the front issue the rear motor went out during further testing trying to get the front to work.
Anyhoo, it was sold for parts already. I'd never buy this brand unless you ride like a fairy 😂🍻
Sounds like the whole company is rubbish not just the bike 🚳