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Delivery fee fallout: Seattle restaurants closing, drastically changing business model
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- Опубліковано 9 лип 2024
- The Seattle City Council has not acted on a proposed compromise bill set forth in part by food delivery apps, and time is up for local restaurants.
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Economics 101. Prices go up...demand goes down.
But how many city council-persons have an Economics degree?!
Or have experience as a small business owner!
Or have brains??
@@andrelockridge9109 sara nelson
Or make decisions based on the good of the people they represent instead of what will help get them reelected or line their pockets?
“The Seattle City Council has not acted…” could be said about literally anything.
@@BreadBox42 they tried to rob gig workers of wages
and were humiliated recalled their own bill.
Making policies to please some people will always fail.
@@DT-bd9bi it usually succeeds. most policy is to please a minority population the rich
Yet another moronic decision by the city council
You know what I don't use? A delivery service. I call in my order, I go pick up my order, and I leave a tip that would have otherwise gone to the driver because I appreciate good people making good food and I want to see them stay in business.
Good suggestion; however, I have no car and live in a "food desert". And, since I am forced to already pay delivery fees and a tip for groceries, I am in a quandary.
Some people do not have the extra time.
@@jamescole3152 ...and then you don't have the restaurant. :(
you get what you vote for
@@rojergrison3752 could you elaborate?
The voters continue to reelect the same cast of characters! Funny they expect different results though?!
@@jude4291really??? You dont understand?
oh, did your state vote to ban 3rd party food delivery apps? Interesting, what state is that
CITY Council is a bunch of MORONS...!!
Go back to hiring in house delivery drivers!
A lot of people lack understanding of economics. Maybe the Seattle City Council should open up restaurants and charge low prices and outcompete these private industry folks.
If you understand economics then you understand no one makes money from a delivery app. It’s a failed business model.
they could charge low prices, but the 3rd party delivery apps will still add on those fees. You could just stop using the apps.
1st Law of Work ... Work is Easy for those who don't have to Do It .... And the People who complain the most, are the Ones who understand the Least about what the Work Is and would Never Ever do the Work themselves.
Politicians who never ran a business and cater for feel good voted are Clueless
It's wild that anyone off the street can be elected to run a city, state, or country that affects the lives of so many people with absolutely no experience required or proven track record. Politicians don't make good business decisions, they make political decisions for their own interests.
the head of city council is a brewery owner
COOK AT HOME ! IT SAFER CHEAPER AND RELAXING
It's much safer. I was in the business in Seattle for decades, and I rarely let others cook my food.
How insightful.
most people can not cook
Many people don't have time to cook.
@@z7skhow so ?
The delivery apps themselves priced me out as a customer over a year before the fee went into effect.
I’m not paying $34 for a chipotle burrito, so making it a few dollars more expensive changed nothing for me.
What's wrong with people. Call in your order and go pick it up. So simple. I order take home 3-5 times a week. Never use a delivery service.
People like my wife are lazy. We live like 3 blocks from a restaurant and she'll insist on having it delivered, even though it's a half mile there and back.
I just ordered food but picked it up myself...screw those deliver apps
Congratulations, you are part of the solution. Most people can't afford the cost of a restaurant and a driver and a 3rd party app to arrange that and have everybody making money.
Business are closing people loosing jobs
The councils decision will lead to unemployment. Did they consider that?
They put ideology or common sense!
Nope, all they care about is lining their pockets
Most of them don’t even have a proper college degree
Another STUPID decision by the bureaucrats in the Seattle City Council--throw the bums out.
VOTE NO on the upcoming TRANSPORTATION LEVY Proposal.
These people in CITY HALL don't know what they are doing.
MAKES ME want to VOTE RIGHT even more come November..!!
@@realdeal8078shut up you baby
funny thing is the transportation levy alows people to take the 2 dollar bus to get the 10 dollar burger instead of paying 15 dollars to doordash and 10 dollars to a delivery person to do what public transit does cheaper :)
These delivery apps need to be regulated, or outright banned. Remember when we used to order directly from restaurants? I don't understand how pizza places had it figured out when I was growing up without any apps.
Nothing but landlines, pad & pen, and a paper map of the area. How did they do it? They must've been super geniuses or something, lol.
@@BLUELEADER78 lmao seriously, give me a bunch of venture capital to reinvent the wheel
Did u not watch the story? The city enacted new regulations and forced the increase in fees, then due to increased fees customers decided to not order.
@@akui88 lmao right, if these apps didn't exist, the restaurants would probably have delivery services on their own, without the huge markups or fees. This is not a sudden problem that occurred with 'new regulation'. Doordash is not a profitable company and living off venture capital, having to scrape by as a third party extortionist, and spends the venture capital on lobbyists to keep them in business even while they provide no value.
I guess you never took economics. I'm a business owner.
@@edgarpoe517 i run a family restaurant.
Wait... people are blaming deliveries for closing and not the apps for parasite-ing off the businesses? If the house is packed and you still can't make it, there is something fundamentally wrong with your business model and not the delivery service. And if the delivery service won't deliver or you think it costs "too much" (to pay people properly for their time) then get off your ass and go to the restaurant. Either eat in or call ahead and order to-go. It ain't that hard people.
"apps for parasite-ing off the businesses" Oh boy, the reason people like delivery is because they don't have enough time. So your comment is nonsense.
Figuring out more ways to close down the small businesses. Destroying the way of life as we knew it.
On purpose.
Did it ever occur to you that they just made bad business decisions? There are many small restaurant owners where I live. Some have their own delivery service some don't. The ones I like to frequent the most don't even deliver but one of them did add a drive up window during covid.
Unless you are a pizza place that the business model is based on delivery it should not be a major portion of your business. I see so many restaurants located on streets where there is no parking and then they wonder why they can't draw customers. If you make it hard for your customers to patronize you they won't.
Uber Eats was charging $15 in fees for a $20 meal last night. So I canceled that order and removed my account.
they realized the real cost of having someone delivering to you
Eating out and ordering out has gotten too expensive in general. I used to order out alot but cant do it anymore because i cant afford to.
thank biden
Shut up magtard@@michaelblake1023
The crazy thing about Uber and Postmates and doordash. They still aren't turning a profit. All this money from restaurants and grocery stores flowing into these apps and the companies still depend on constantly bringing in new investors.
You have to look beyond profits,… all this money and profits is steering you away from understanding the point, here’s some examples…. A family who doesn’t have a car, a individual who recently just had an injury and can’t drive, a person that just went through surgery and can’t make it out of the house, there are people hungry for money, but trust me I deliver and I don’t care what customers set as a fee I just want they’re delivery to make it to point a to b and yes I deliver and make good money, but that’s not the point, I just want a great experience for anyone as I treat people like family, think outside of your normal confinement before posting opinionated thought
I would never use Uber eats DoorDash or Postmates. I don’t want random strangers coming to my house, knowing where I live, and most of these people are lowlife garages
@@AmericanGypsy206 I cant stand lowlife garages
@@stevennagley3407 what were people in these scenarios doing BEFORE food delivery apps?
Executives are all getting paid well.
Do people not call restaurants directly to place an order?
@@jessicah3782 not really. not all places want to deal phone call orders.
No because that would require them to get off their lazy butts and go pick it up themselves. Presumably this is affecting restaurants who don’t have their own delivery services. And people are truly lazy these days, they’d rather scroll through options on an app than look up restaurants in their area on Google or whatever. After seeing the condition of some of the interiors of Uber eats driver’s cars I’d rather pick up my own food. One person who ran a car shop took a pic of someone who was stashing their Uber eats bag next to a filthy litter box they had in their trunk for some ungodly reason.
The way the City Council acted throughout this was nothing short of disgraceful. They thought they could barge their way into a sector and change everything. The changes they pushed made it also impossible for bike delivery so now there are even more cars just waiting around some of the spots. I know three people that had to find new places to live because they found themselves suddenly make 50% less than what they used to make.
Boycott delivery apps. Amazon too. Quit being so lazy and go get your food.
Especially Amazon, what BS business!
It's not just Seattle. I moved to Everett many years ago because I was tired of over-paying for everything in Seattle. But some things - like exorbitant delivery fees - are an issue up here as well. As a result I rarely eat out anymore. There are great restaurants up here but they are usually smaller, family run, with little available parking even for pick-up. A couple have closed this past year. The whole delivery fee racket is a menace to small businesses.
How about eating in the restaurant, have a glass of wine, pleasant
Conversation? Leave your cellphone at home and converse. You're not that important that you have to be reached 24/7.
I got an idea, why don't the businesses that have seen losses in revenue from the DOOR DASH IMPOSED PRICE INCREASE (door dash makes billions and raised their prices as a middle finger to the city of Seattle consumer) just higher the drivers that are protesting to be their delivery drivers. You know, the business model pizza places figured out decades ago. Then we all get to tell a massive corporation to pass off and the overall cost to the consumer drops while revenue for the small business goes up.
Delivery food is gross. You pay all this money, just to have your freshly cooked food crammed together in a box, and then steam itself for half an hour to lose all of its texture and vibrancy??
Nope.
I might be agreeable to pay LESS for that experience.
Same cost (or more)?? lol!
Even if they remove the delivery fees it still wouldn’t make a difference in my household. The cost of eating out is a luxury these days.
That's the thing, compared with the profits that these 3rd party apps are extracting, $5 is just not that much.
@@SmallSpoonBrigade true. But I don’t know if you ever noticed that price of food is a few bucks more when you door dash versus picking it up. But even still, the cost to dine out now is too expensive in comparison to cooking at home.
This is inevitable, since day 1, I saw this exact scenario. Go back to when things worked just fine
I drive for Uber but I won’t do Uber eats. I won’t get food delivered either. Driver’s don’t get paid enough for orders or tipped either. And for the customer, it just costs way too much.
"we're closing because our 10 dollar burget that costs you 35 dollars in doordash and now costs 40 is way too expensive..."
so it wasn't the 5 dollars, it was the 25 dollars you tacked on top before :)
Is life so hard that you need a service to get food you want to eat ? Drag your azz outdoors and deal with reality.
@@ronbelanger4113 ever had a broken foot or another disability and can't drag yourself much of anywhere? Count your blessings
@@mistiinseattlethen pay for the app.
Remember when pizza restaurants used to deliver themselves? And that was normal and affordable? Whatever happened to that.
How does a brick and mortar restaurant require delivery to stay open?
Stop using delivery apps.... simple.
For a flat fee of $10.99
in the time it takes to put on pants, drive there, find parking, lingering 5-10 minutes to pick-up, drive back... it's worth it.
I would have made the fee $8.99, and add on for longer distance deliveries?
@@user-mw8bc6st4p well, from my easy chair why not make it a dollar? I don't know the economics of these restaurateurs but small business owners are on a thin margin of profit. groceries and fast food are crazy expensive. competition isn't tamping it down. is it an evil cabal? or, the global economy one commode flush away?
@@urbanesasquatch lazy
@@BLUELEADER78 "I'll buy that for a dollar" -Robocop😜
How about dont use uber eats & have people order directly from the restaurant.
I miss going to Stone Way Cafe in Fremont, that place was awesome! In retrospect now it was dirt cheap, and I’m only talking a few years ago. Without places like that, Seattle has lost much of its remaining charm.
Before just the uber eats drivers made nothing now the restaurants and the uber eats drivers make nothing.
A restaurant full of customers cannot blame delivery fees for closing.
High rent prices, sure
Low menu prices, sure
Delivery fees added by delivery companies, not so sure.
Seems like the customers prefer the in-restaraunt option better.
The same generation that claims they cannot afford a house etc are the absolute most financially immature. Ordering out 3 times a day, never eating at home. Then they wonder why they can't get out of debt or buy a house. Just keep blaming everyone else and waiting for the government to help.
Thank you! Wisdom for a change!
You make it sound like that would make any difference. Housing is massively more expensive now than it was 30 years ago and wages haven't kept up with inflation in nearly 50 years at this point. Even if they do avoid those traps, it's still a lot harder.
So Uber is doing the restaurant business what they did to the taxi business. F*ck Uber, better yet, people need to get off their asses and GO SUPPORT THEIR LOCAL RESTAURANTS.
Gas and insurance are among the highest of the nation in the Seattle area, not to mention, it is an extremely stressful job having to navigate apartment complexes and dealing with rude concierge desks, parking, wear and tear on your personal vehicle. Your telling me this restaurant built their entire business around uber eats? No one owes them a delivery service. They could have bought a company car and hired a few delivery drivers. They have all their customers contact info, send a mass email letting them know of the change, and the cheaper delivery option. Uber eats is a logistics company, not a restaurant. Post mates started out as a specialty service for restaurants that would not deliver beyond a certain radius and for stores that did not offer delivery.
There is something fishy about this. How can a restaurant go belly-up when it is packed everyday? Poor management?
They aren't charging enough, the delivery apps take too much of the price and things are just going to get worse. If anything the fee killing sales probably is allowing these businesses to remain in business longer as the take from the app is massive.
Makes me happy knowing I've passed by this place a ton of times, great that they're insourcing.
My wife and I used to order from delivery apps 2 or 3 times a month because of both of us having long work days.
It's gotten even more expensive and now we order less than once a month because our orders would get canceled. Not enough drivers anymore because it's not worth it to them I guess. Minimum $7 tip and sometimes $5 more in cash. And we don't even live in Seattle.
My business model is don't pay ridiculous amounts of money to strangers to do something done better at home.
bok a bok is the smart business choice. 3rd party apps add yet another middleman to an already expensive end-product.
There ya go! Start your own delivery!
The rents are high ! And get a delivery driver like the old days that works for you. Delivery of food is too much added cost , get it yourself.
gotta make sure that ugly flag in framed up in the last shot 🙄
What happened to the delivery people that the restaurants used to hire? For you younger people who might not know, every Chinese and pizza joint employed their own drivers in the past, usually high school kids. Now Uber and such food delivery companies have taken over, you might as well get FedEx or UPS doing it!
Cooking is fun and creative! Plus you can eat your mistakes most of the time. Stay home.
Wait a minute, if the owners restaurant is full of customers why is it closing??? Just stop delivering or deliver yourself!
"For a FLAT fee." 😂🤣😃
Seattle is a lesson in what NOT to do.
Hire your own people wow!
Its seattle... not many of us care.
Here's the trouble, the delivery apps take a good plenty from the restaurant then they charge the customer a good plenty More and pay driver squat. Now, they are forced to to share the pie so in typical fashion they impose yet More fees instead of simply sharing the pie and now deliver is down . Don't cave in
Seattle, such a business friendly environment.
Haven’t spent one cent in that town in 4 years. Bellevue has so much more to offer , plus no druggies littering the streets.
In mid of the pandemic in 2020 we had door dash and it was just problematic with dashers sometimes wanting they order first or not knowing their order it was just disruptive, so we decided to not do any business with any of them , now we have order online and soon delivery in a 10 mile radius business has been doing great even though the produce is expensive we haven’t change our quality
When delivery dries up only then will you then realize how many local customers that will come to your place to order in person person there really is. When eating out I always go and get my food myself. Dependence on the app during COVID was one thing. But the problem is they KEPT depending on them for sales. These apps are like "drug dealers" playing both sides. Both consumer and business BELIEVE they need them.
Where are the automated delivery devices?
How about cooking at home and saving your money. I'll never use uber eats or door dash.
The cost of product increase 40% the cost of wages up to $16 an hour for minimum wage. Taxes upon taxes for business owners specialty insurance for food vendors. This is what happens when Bidenomics takes over. And since business license renewal was due by the beginning of July you'll see a lot more closures by the end of this month.
Another person who has no idea how federal economics works. stop studying at Fox Entertainment. their stupidity, lies, and bias is making you an embarrassment.
@@TheMrMusedplease enlighten us
I try hard not to use third party delivery services. The two times I have, each driver showed up raggedy and in a beater car--totally sketch. I am always worried third party drivers have finger sex with the food.
A business based on artificial pricing fails!
I live in Shoreline and the fees still impacted me. I could no longer justify paying the fees for delivery, so I stopped using the apps. I just can’t help but wonder how restaurants managed before the delivery apps… I mean, I think they only became widely used in 2020 during the pandemic. I know that is when I started using them.
People were less lazy. Also the city council has been doing it's damndest to get people out of their cars, which makes it more of an issue to go and pick up the food.
To be honest this is no the reason to shut down your business, delivery orders are minimum income compared with your regular or new customers at your physical location, this is just a excuse because if your business is no design to attend deliveries only or in the majority on your business you can't claim a delivery tax is killing your business, that's a cheap excuse for failure.
😂😂😂😂😂😂😂😂😂😂😂😂😂😂🤣🤣🤣🤣🤣🤣🤣🤣🤣🤣
If it's on Cap Hill, then I imagine they must pay enough monthly to require success in dine-in AND delivery to show a profit. I think Bok Bok is smart to have their own delivery. I would at least give that a shot if I were the Cap Hill restaurant.
Über Eats is way more expensive than others. 1:22 I agree with this man, about 3rd party apps. The pandemic gave them life, but we are not in the same circumstances, any longer.
To many fees!!
ALL OF THIS IS INTENTIONAL!!
Pizza restaurants have been delivering for decades with their own employees. So current restaurants don’t care what 3rd party delivery workers earn?
Current restaurants don't necessarily get a choice about being listed. There's been a problem for years of the apps listing restaurants without permission or even the knowledge of the owner. I think it is better now, but particularly in the beginning restaurant owners wouldn't have any idea it was going on.
When you have city council members that don't own a business making decisions for businesses.
wont cook, wont pick up. lol this generation.
Thanks again city council!
OK get your own delivery car delivery your own food it your own stuff your own money? Why are you relating on somebody else To Do this Bye. delivery person and have it go on?
If people wanted the food, the restaurant would not be going under. Period. Lots of businesses have been subsidized, in a way, by these delivery apps, money they would not have had if not for the delivery apps. That's how it goes.
Agreed. If the food and location is right you aren’t dependent on 3rd party delivery services.
Same story different flavor. When government starts micro managing economy
Good. Americans began eating out more than at home for the first time less than 8 years ago. Way too many restaurants across the entire nation.
@@DistrustHumanz restaurant food is better
what this city needs is less commerce is what I always say, good job council
I don’t care about delivery drivers cushy life! I want my food!
Bok a bok owner is smart
Too bad the chicken itself is trash. Disgrace to both Korean and American fried chicken.
What did you learn..?
Delivery.
They were looking for the sweet spot between the market and regulation and got too greedy with the latter. Will have respect for them if they admit their error and vote in the revised version.
That Bok a Bok guy looks like someone I don't want to give my business to in the first place.
How come?
😂😂😂😂
Bureaucrats Murica. Dunno what’s what. DUMBOCRACY
You get what what you vote for!... I promise you these restaurant owners are also liberals!!
Stupid City Council of Seattle making for Seattle Future isn't working and Mayor 😂😂😂😂
Company’s didn’t have to raise the fees their greedy
They did, the delivery services lose massive amounts of money, the restaurants lose significant money being listed and the drivers don't make what they should. The only people that actually have been benefiting from this are the customers.
The point of this is to get the 3rd parties out of it if they're not going to pay proper wages.
Only fools invest their money in businesses in Seattle…
It’s called a pandemic failure - delivery apps.
Seattle City Council is slowly killing our city. It's really sad. We need new leaders that are more educated.
If enough people ditch the delivery because of the fee, the city council will institute a pickup fee.
You cant play the victim when your business model is based off of needless violence towards baby farm animals.
Poor baby animals. Man they taste good.
@@adolfmcduck1265 Be kind ✌️
You got what you voted for and you all were warned so cry more.
Yay, democratic policies working! 😂
When the city put this into effect these restaurants should have quit paying any city taxes,the end would have been the same!
That's not how that worked. The point of the tax is to do something to try to reduce the exploitation. Either fund the drivers more, or encourage restaurants to bring the delivery service back inhouse and paid like a real employee.
These businesses would have all gone out of business anyways. It's just a matter of time.
Seattle City Council always does the wrong thing to start. But they eventually come around and finally do…a slightly less wrong thing in the end.
And then they get re-elected.
Seattle, a perfect example of 😂😂😂😂😂 cry some more