I WORE IT ONCE AND IT FELL APART - WHAT ARE FENDI DOING ABOUT MY PINK SEQUIN BAGUETTE? 😭 😭 😭
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- Опубліковано 10 січ 2023
- #daylesaddiction #luxuryhandbags #fendi
I WORE IT ONCE AND IT FELL APART - WHAT ARE FENDI DOING ABOUT MY PINK SEQUIN BAGUETTE? 😭 😭 😭
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Please, please, please NEVER leave your bag on the seat of your car when you are shopping. I hope you covered it up. A smash and grab can happen anywhere, no matter how safe it seems
Of course you cover your bag and put it on the floor of the car inconspicuously.
Happened to my daughter when she was 16. She learned quick. In the trunk
Oh yes it was covered, I put it behind me with a towel over but eek... smash and grab is not something that happens here (that I hear about anyways).
Very timely warning. It happens everywhere especially nowadays when money is tighter than ever
I think you summed up your Fendi bag experience perfectly…”luck of the draw”. It happens with luxury cars, too-my husband could tell you firsthand about that!🤑
OMG yes, it definitely does, I've heard all sorts of stories!
I'm glad to hear that Fendi ended up giving you options and your SAs made things easier for you. Fingers crossed all goes smoothly with the repair and it comes back pristine. Thanks for keeping us updated and looking forward to your bag for the wedding Xx
Thanks Elina!
I’m waiting with baited breath for a plan B bag to arrive!
@@DaylesAddiction Can't wait to see it Dayle!
You have such wonderful way of thinking! It is bad what happened to the bag, but this is life. Even if it was expensive things can happen, and you need to focus on the solution. Happy that Fendi is helpful in this situation. And your attitude is remarkable. Good luck with restoring the sequins, I hope it will turn out to be good as new.
Thank you so much I’m sure it will return and be fabulous!
Now I see why you are such a good public speaker! You have that special skill. Glad you found a way to keep that beautiful bag. BTW, The polls you took are very enlightening! Thanks for sharing all.
Thank you Regina!
I’m not sure I’m a great public speaker but I do ok at making a point … I am terrible at speeches!
You are well grounded, and I think the way you have handled this is a good example to others. Being frustrated, disappointed, or both of perfectly normal.
Thanks Rosey 😊
5:44 yes, that's exactly how sequins and beads are generally embroidered, it's just a long thread and unless they're they're individually scattered across see through fabric for a polkadot effect they will never be individually knotted because what's already an incredibly time consuming task would take 3 or 4 times as long and maybe 1/3 more thread and then you'd be looking at a 20 thousand Euro bag instead of a 6,000 AUD that already took like 20 hours just to embroider.
Still it sucks that this has happened to you more than once or that you need to wait another 2 months for an easy repair that could be done in 2 minutes at the store unless they actually get extra and feel the need to rip all the seams in the flap to re-attach a few sequins...
So interesting! You have so much knowledge! You need a channel!!
Girl, you buy what you love and enjoy! I've never encountered anyone who shows such joy for her handbags....you are a joy to watch because of your joy.
Aw thank you beautiful!
Glad your going for the repair because anyone can see how much you love the bag, I think fendi have handled it brilliantly ❤
Thanks babe - me too 💕
I have always had great luck with Fendi customer service. I am not a huge spender with them…have about 5 items stretching over 10 years. I think they are one of them best for customer service.
That’s great to know, you’re a customer much longer than I!
I'm about 1/3 of the way in and I'm feeling the need to go and check my purple one!!
Sometimes it’s best to be unpleasantly surprised
I’m so glad that you had a positive experience talking to Fendi about this ❤ it makes such a difference. And also sounds like a much more relaxing option to deal directly with the boutique instead of worrying about returns, international postage etc. can’t wait to see what you’ve found for the wedding!
Heidi - check your DMs!
Really sorry that this happened to you, but I love your “drama free” attitude! Thank you for sharing your life using this calm mode even when things don’t go in the way we wish. It put this in the right perspective.
It’s just a bag at the end of the day… thanks for watching 💕
For me a luxury bag comes with an assumption of quality. I am happy you decided to have the bag repaired ❤
Same!
You handled the whole situation so nicely. Sorry to hear this happened hope they can give you a perfect bag soon xoxoxo
Thank you so much 😊
I’m glad you’re able to get it fixed, it’s gorgeous and looks so pretty on you 💕💕💕
Thanks Amy 🤞
That`s the healthiest approach to this topic in my opinion. As you said, life is not perfect, things like this can happen but should not affect your peace of mind in a major way. Especially if on the other side Fendi is really helpful and offers you good solutions. But I also think if you as a consumer know that you don`t have the nerves to handle delicate bags then it`s the best decision not to purchase. As always, just important to know yourself and what you can handle. Thanks for sharing all the aspects of this case, Dayle! Wishing that the bag arrives as brand new back to you 💗
Thanks lovely, I don’t like to appear flippant but it’s the same with anything we purchase - someone mentioned vehicles… we just have to go through the process.
@@DaylesAddiction I was thinking about cars as another example as well but didn't`t write it down 😅
Such a good video Dayle you have turned this into a positive 💖you have a great mindset.
Thank you - it’s just the reality gif the situation - I can’t change it!
Such a beautiful bag, the sequins, beadwork and the fuchsia. I would totally have the bag repaired as well.
It's just stunning and the beading is even a little rainbowish.... there's a new word!
I love your reasonable and mature approach to what happened to your beautiful bag, Dayle. Sh*t happens, it sucks, but I think Fendi will do what they can to make it right. I really hope your bag is returned to you absolutely flawless! 💗
Me too Jane, I have every faith... and crossing my fingers too just in case!
I loved this video!! Well and eloquently stated Dayle❤
Thank you 😊
Sooo I had told you a few weeks ago that I had bought the acid green baguette for myself for Christmas…starting using it finally the day after Christmas and lo and behold a few days later, I noticed a whole ROW of the sequins had come off without me noticing. I was fairly careful with the bag so I’m not sure what happened. However, part of what sold me on the bag was the Fendi store manager assured me if anything ever happened with the bags, they could send it in for repair. I have an appt with my Fendi SA to send it in for repair and she was super apologetic. I was sad to hear you had issues with yours as well and seems like it’s not uncommon…I, like you, love the bag enough to not get stressed about it but in it goes for repair. Thanks for sharing more details Lady! Good luck with the repairs 😊
Oh Theresa
I’m sorry you’ve had the inconvenience but it seems you have a similar attitude- goodluck with it all 💚
Good polls and very on point. You had some great thoughts. I’m glad Fendi is on your side.
Thanks Leslie ☺️
Love your attitude to luxury and life in general. Be excited about the good things and just let little hiccups in life go 🥂❤️
That’s all we can do!
@@DaylesAddiction Prince Harry should talk to you more often 😜
I was a little bit late for the premiere… I‘m glad to hear that you decided to get it repaired, I hope it will turn out as you wish 🤞🏻💕
Thanks Sandra 💕
Love your view reagrding the emotional attachment to bags... Hoping you will get this beauty back to keep it ❤
I have high hopes she'll be back and beautiful in .... a while (gotta be patient)
I agree, don't kill the messenger. So lovely that your two SA's reached out to you.
I think so too 💕
You have such a good outlook on the experience x hope they fix it for you and it’s back in your collection soon.
Thanks Emma 💕
Love your mentality toward the whole situation. 👍I would do that same since this bag is hard to get, and it's stunning.
Thank you! 🤞💕
That’s really good that you had Fendi employees reach out, and hopefully it will be better than new and if not, another bag will come along 🚌 🚌 🚌
They are fabulous people!
Good luck, I think you’ll get a bag back as good as new. 🥰
I hope so🤞
Oh Dayle! I’m so sorry this happened to you.😢I want to reassure you, that you are doing the right thing! You love the bag, so it’s only right to get it repaired. Fendi cares about its clientele and will get this all sorted out.❤Your videos inspired me to take the plunge and get my first sequin baguette. You better believe no one will pry that bag away from my cold dead hands…unless it needs repairs! You are doing the right thing and it will be back in your arms in no time.💕
Oh I loved reading this so much!! Thank you!!
It’s sad that these things do happen. It still hurts and it’s frustrating. I am hopeful that it gets fixed
Thanks Shana 🥰
It's disappointing. Fingers crossed that it's an easy and successful fix. It's a beautiful bag.
Thanks Lorraine I hope so too!
So sorry to hear about your bag and hope you get it all worked out!
Thanks K 💕
@Dayle's Addiction of course, your welcome hope you will be able to wear it to Meredith's wedding!
Good head on your shoulders and so sensible. I'm glad your Fendi SAs in Australia were on top of things and helpful. I'm sorry it happened especially because you had wanted to take it to the wedding 😔 however, I would have kept the bag too and send for repair. 🤞🤞🤞🙏🙏
The upside is now I have another bag coming.... I would not have considered, do I need it.... probably not, but it's glorious!
Sorry to hear about this experience on its 1st use. Glad to know Fendi is taking care of it .
Once you get it back after repair, I hope you’ll put the bag to “work” like how you use your purple one! At least if anymore sequins pop out (godforbid! 😂), you can make another decision for the bag super fast . It’s a beauty , so hopefully no issues anymore! 🎉
Am still pinching myself for not getting the green 😢but the H 🍊 has a hold on me at the moment 😂, so living vicariously through your collection this year 😅
Oh Kat, the Green.... not even a little nano for you babe? Bloody 🍑 oops, wrong fruit... 😬 🍊 😆
Dayle, so sorry that this happened to your beautiful pink baguette. Foo, to the neigh sayers for not being able to use---these are beautiful things that are there to enjoy! I think that Fendi has always been customer service oriented. Everytime, I have a question or request they have been straight forward and courteous. I currently have a Chanel bag off to Chanel for repair---it will be like a bit of Christmas when I get it back. I think that companies, not just Fendi, are getting product out so fast due to customer demand that sometimes quality is suffering. I would want the bag and send it off. Love the review of the LV Trunk bag. I have a special order out for a LV Speedy world tour---have the Samorga liner already in prep! LOL. Can't wait to do a 1 minute unboxing!
I'm excited for your World Tour reveal Margaret! Yes, I think they might need to rethink future collections in light of these challenges. It does damage faith in workmanship.
You have such a beautiful, positive attitude to life lovely Dayle and it shines through in this situation. We don't expect these things to happen on such an expensive piece but unfortunately it is life and they do. The people who make them are only human and mistakes are sometimes made. I am so happy for you that your Fendi SA's reached out to you as soon as they heard, now that's service, and that Fendi itself are taking action so quickly. I hope it comes back to you in all it's glory. Much love. Jenni XX💓💞
Thank you Jenni 💕💕
Good luck with getting it fixed, I am certain, Fendi will do their bit to provide the customer service that we love, to resolve the issue 💕
I think it will all be ok Hanne
Repair or refund are both good options. They couldn’t be more fair. At least it didn’t fall apart at the event you were planning to wear the bag! I’m colour, function, quality, style/brand
Exactly- I agree!
I think Fendi has the best customer service ever. I got a classic Baguette recently (my first Baguette) and a few weeks later I saw that there were some imperfections that I didn't like and I went back to the shop and they exchanged it and gave me a brand new one (it is a classic white one). Without any problem. I did the same thing with my Peekaboo last time 😂am such a perfectionist with that. So I really think they want their customers to be happy and they are really the nicest Luxury Brand Staff I know (in contrast to chanel for example, where I always feel kind of "unwanted".
I have to agree Malena, it’s genuinely friendly service!
So sorry this happened. It’s most definitely a defect - I’ve 3, also this pink one and the sequins are all secure 😞
That’s good to know! I hope it stays that way!
I bought online the sequinned mini baguette in pale pink in Mid November and wore it lightly on three occasions in December to dinner parties. At the first party a friend found a square sequin on the floor and we retrieved it. Subsequently four more square sequins fell off and I have collected several of them but I can’t spot where they fell off the bag. I love the bag but dislike the inconvenience of losing sequins.There is no Fendi boutique in my city though several boutiques in my country. So I am going to phone a boutique and try and talk with a SA to determine my options. I have four other Fendi bags that I love 💕 and so I love the brand.
Please call them and have it sorted- you love the bag you deserve to have confidence in it.
I don’t quite understand how Fendi would not have come to a process where each piece is sewn separately. Yes, it is a more delicate material, but this should not have happened. You are very generous and understanding in your response and actions, but this situation should have never occurred. I truly hope they repair it to your satisfaction!
I imagine it would be too labour intensive. It seems everyone is trying to reduce production costs where they can. But also, maybe it's the best way to assemble the sequins?
Yes, people who sew and embroider here in the comments have mentioned it's standard practice on my bag and to do it differently would take significantly more time and thread and money. So I guess it's finding a sweet spot.
Clingfilm comes is sooo handy for many various tasks 🙌
Evidence collection!
Sorry this happen. Also I love your approach. I think I would have eventually reached your level of calmness and understanding after crying and screaming why me! Lol.
🤣🤣🤣 it’s a beautiful bag of course you can scream!
Hi Dayle, I knew Fendi would look after you 😊 I had first hand experience myself, they are really great when it comes to after sale service, I wish I could say the same about Chanel 😊
I’ve never even attempted with Chanel - too hard.
I think it’s a good plan to have it repaired. I think that it will be checked really carefully at the repair.
For me, I would be very hesitant to buy such a delicate bag. But you knew what you were buying. It will still be a pull one thread and the whole line can go situation.
Best of luck!
Agreed while it’s a beautiful bag not for me either. My lifestyle is super laid back. We may go fancy once a year or two and I’ll grab a Chanel.
Oh the joy it brings is so worth it
I admire your attitude Dayle, although it’s misfortunate I feel like Fendi will make it right and you will have your lovely bag back.
If not, I am glad you have such a great attitude. Something like this happened to me with a LV bag and I sent it back and moved on.
I hate this happened to you Dayle!
Aw Yota, you're so lovely!!! I think you're right and I'm sure it will be fabulous when it's repaired too 💖
@@DaylesAddiction I am sure it will be!!!!! 💕💕💕
Thanks for this video which provokes some interesting thoughts 😊 What I would find interesting to know is what the impact of the majority stakeholder acquisition by LVMH has had on the brand particularly with regards to quality and production, since that happened 2000/2001
Any correlation? Interesting to ponder!
Glad you have a solution at least and that you got contacted by your SA
Very thoughtful people! Thanks for watching 💕
Nothing covered in sequins could be sturdy. The only thing holding them on is a couple pieces of thread. It’s also never a tight thread if the sequins are designed to move around. Sequins are generally for special occasions for that very reason. This wouldn’t be an everyday whenever kind of bag. This is a party,night out,holiday and new years kind of bag. Everyday usage would cause more and more to fall off. I’ve always had a thought of them using fishing line for things like this or some sort of other heavy duty thread like material.
You’re right they are occasional bags - but hopefully more than one occasion!
I hope she gets fixed quickly for you x
Thanks lovely 💕
So disappointing, but thank goodness this happened so early into you owning this beauty. If it happened after a year, they would probably charge you for the repair. (And it's a great opportunity for Fendi to assess the bag before sending it back to you.)
You’re right Lynn, better now than later!
I'm waiting for your video to premiere. So sorry this happened. I know how long you waited for that beauty to arrive.
I ordered the 25th anniversary beaded baugette with the double circles. I was disappointed with the quality when I received it and sent her back. I have vintage beaded bags that are better than the new one. I then tried the beaded phone bag. It was really well done, but my Samsung S21 would not fit. I ended sending her back but I kind of regret it.
Really considering the LV Side Trunk now that my Fendi/Tiffany Nano got canceled.
Oh Mary I think that’s a fair point lovely. Una and I are going to schedule our new v old comparison on the baguette.
@@DaylesAddiction this would be amazing!!
Ahhh no, fair play to you for staying calm hon 🙈💕
Thanks Viv 💕
Hello Dayle👋
I missed your video, I watched a lot of your videos. I received my sequin wand last week and I have the exact same problem. (as I make video in the unboxing we see that the sequin is broken from the start). I'm like you, shared because I love this beautiful bag that completes my collection well.
I'm waiting for what customer service will offer me... 😢 I want this bag. but at the same time it's my first Fendi... the heart has its reasons that reason ignores 😂
I love this bag so much!
Thanks for your video
Kiss from Paris
Oh no, I’m so sorry that happened to you! It’s really not ok, I hope you get a resolution as it is a beautiful bag and Fendi need to do better!
Is this in the color fuschia? Beautiful!
It is!
Sorry Dayle that must have been so disappointing, especially after the wait for it 🙁 Hopefully it gets sorted without too much faff along the way 🤞🏻
Thanks lovely 🤞💕
I definitely look at quality
It is important, especially when it's obvious.
OMG and you who wanted to take this on a wedding this year, I hope it gets back before the big day
Yes… I have plan B activated
You should also ask for an extra little plastic bag of sequins in case this happens again a few years down the line and they no longer able to provide the service at least you can have it repaired by someone else.
Great idea
I got one with my Purple Rain baguette, I thought it was odd I didn't receive one with this bag.
I always thought the piettes were not secured with the design on these bags when I finally saw them in person. I'm sorry you experienced this. But it's the design that's not right. They're gorgeous to look at though.
Hearing from a few sewing peeps here in the comments apparently it's standard practice otherwise it would take a lot more cotton and a lot more time... who knows
Hey everyone - jump in the live chat if you're here now ;)
I think your reaction is very reasonable and realistic. Still a shame it's happened!
Thanks Tan 😊
So sorry this happened to your Fendi sequin bag.
I was planning on purchasing the purple one. Do you recommend it? I’m
Scared now.
I think you have to make that choice lovely, my advice, only purchase through a person (not an online transaction). With a person you have a point of contact, someone who can send you photos, arrange to video it and give you some assurance that if things do go wrong you have a contact.
@@DaylesAddiction Excellent advice ☺️
Dayle I’m so sorry the much awaited raspberry sequin bag wasn’t on par. I have been mulling over the difference between SATC “Purple Rain” baguette & yr raspberry recently acquired. Did you notice any difference in the cotton thread between the 2? So glad that Fendi have given you some options, hopefully yr baguette is repaired to yr satisfaction. You know my opinion on individually knotted sequins, surely a fashion house would of thought of a better or stronger way to affix sequins? Anyhoo we all are waiting to see the outcome. 😘💐🙋🏼♀️
I haven’t noticed but I believe that when the purple was made there were less similar bags being made
Meanwhile... your skin looks gorgeous 😍 ✨️ 💕
Thank you! 🥰
It’s disappointing but it’s not that big a deal. They said they would fix it or refund it. That’s perfectly fair. Plus,you have 40 other fab bags to rock until it’s fixed.
Exactly! Thanks for watching!
NOOOOOOOOOOOOOOOOOOOO! Not the little pink beauty!!! I'm happy they are dealing with this swiftly. I attach sequins by hand and even then you don't tie them off individually. It's done generally like tambour embroidery and it's usually fairly sturdy but in your case it looks like the thread broke. I mean were it mine, I could fix it myself but for that money they can and should deal with this swiftly. Fendi need to know about it and I'm glad to see its in hand. (Hint, it should be fine. That happens with sequins and its not a big drama to fix as long as you have access to the sequins to replace.)
ps another v pretty blouse
I could just send it to you buy the sounds of it! Thanks for sharing for a lay person like me that makes sense!
Your not supposed to do that, each sequence is to be stitched and I do 3 loops and tie off every few, it's why it's so expensive to buy!
That's a lot of work Jacqueline, thanks for sharing!
As a person that does embroidery as a hobby that's all hand beaded.
Thanks for sharing that with me, it's good to know.
How long did the repair take? I have to send my new sequin baguette out for sequin repair . The color on the sequins was rubbed off when I received it. Is it worth it?
Well it’s not repaired yet…. Still waiting on sequins to be sent from Italy 🙈
@@DaylesAddiction 😳
I would have had an absolute panic attack if I saw that!
I had more of a swear attack 🙊
That stinks about your bag but I'm glad Fendi is going to make it right (as they should). I'm surprised, as you said, that the sequins aren't individually secured. Surely they knew things like this were bound to happen so why not do their best to prevent it?
From some comments written by sewers and embroiders it appears that it would be waaaay more expensive given the thread and time it would take… I guess it’s a commercial reality.
@@DaylesAddiction Understandable but I would guess Fendi is already charging enough to cover that added cost. Or they could charge more. Either way, I bet they could do it if they wanted to do it.
Is it stated every sequin is hand sewn ? if not I take it the repair will be x are the whole of the bags made in Rome or are they out-sourced , like LV if only one part eg. the zip is made in France the rest can technically be made in China. I do hope you get your bag back in time for Meredith's wedding but if not I'm sure your new choice will be fab 😘
It's not stated... I don't think. But in any case, hand made is hand made whether it's here there or anywhere. I have a fabulous Plan B and I hope it arrives in time Jean... i think you'll love it. Looks like your fave Gonk!
@@DaylesAddiction looking forward to seeing your gonklike new purchase. NOT 😂😂😂😘. What I was meaning was , is hand sewn written somewhere because you could sue if it is and the bag is clearly not , the stitches are too uniform for it to be but hey I'm not expert 😘 x
@@jeanmoore3804 I gotcha - I don’t know Jean… we ain’t that Litigious here
Any brand’s products can have a problem. What makes a difference to me when it comes to LUXURY houses is - how do they handle the defect or problem, or do they even try? What used to be a given, level of service, is absent as we’ve seen (possibly except for their VIPs). I’m happy to hear Fendi hasn’t “given up”! They’ll fix it or refund you - what more can we ask?!
Sequined and embroidered bags are inherently more delicate and “risky”. That’s part of what makes them so beautiful. 🤷♀️ If it’s too much risk v. rewards for someone that’s their prerogative.
If we all liked the same fashion the same amount, how boring would the world be?! We’d end up with one choice for every category. Shudder.
Absolute nodding along to all of your points ! Thanks Andrea, super well articulated 😊
I’m glad this issue didn’t turn you into a bagzilla 😂 It’s disappointing it happened but Fendi will go above and beyond to make your bag sparkle again
Bagzilla 🤣🤣🤣
Disappointing- but your attitude is great- you are a class act.
Thanks T - it’s going to be ok 🤞
Really disappointing that this happened but your pragmatic approach is fabulous. Unfortunately these things can happen and as long as the brand take steps to make it right without putting too much responsibility on you as the customer that feels okay ! I am so pleased you decided to keep it and repair. Hope it comes back to you swiftly and that you find it as captivating the second time you open it as you did the first ☺️☺️🌺🌺
Even better! Thanks Nick 💕
Awful! But i do wonder how usable these sequined covered bags truly are…sequins are a notoriously fragile textile.
My purple has been used quite a bit
I’d repair it, as well. I’m sorry you won’t have it for the wedding, but it will be worth it, having it repaired. Do show us what you intend to wear! Being outraged is worthless, I agree. It will be worth it in the end! Extremely disappointing, yes, but outrage would be a waste of time. 😊
Thanks Dianne - I'll definitely share the finished look - I'm crossing my fingers that my Plan B arrives in time!
But sorry it is to expensive to send it for repair everytime. It could happen again. So for me it doesn't worth it at all. To go and buy it with such amount. This is my opinion . And at the end it is your descion to buy whatever u like
Thanks for sharing, I totally understand !
What a shame!
yes 😔
Also, some of the comments are definitely unfair. As they say, you do you (and you do it so well)!
Thank you Diane 💃
Really disappointing ! 😢 Ok,so they will repair it but surely they must reduce the price after all it is faulty !
Unlikely Lesley
Fendi flopped
🤣🤣 yes
Disappointing. I hope it all works out for you 💜
I have faith in the Fendi!
Those comments saying "I would neeeever buy such a delicate piece" are just by clueless people. Fendi has countless vintage bags made 20 years ago where sequins are still fine to this day. It's about quality and sewing technique - nothing else. So stupid comments like this come from an unkind, jealous, pseudo-know-it-all corner. Yuk.
Saying it as it is!!
@@DaylesAddiction You know me well, I always do 😘
Oh bologna. Certainly doesn’t make you unkind or jealous to say this bag is delicate. It obviously is. People have a right to state there opinion whether you agree with it or not.
@@katemiller7874 Your comment made me laugh so hard. Thank you! I love your humor.
What if this happened 18 months from now? Same repair process I assume 🫣. Situation well handled 🫶🏼
I believe so. 💕