You're the man! I installed Win 10 Pro, but couldn't get through the setup because my USB board and mouse would not respond, however, they worked fine in the BIOS. Luckily, I had an old PS2 keyboard and mouse in storage. Plugged them in and they worked fine. After Windows setup, I ran Windows updates. There were about a million of them, bit no luck with my USB ports. Afterward, I went into the device manager and updated my USB drivers (via auto-detect). Instantly the board and mouse were detected and installed. Now they are working just fine.
In my case the keyboard and camera are working in the beginning after opening my desktop but after 10,20 minutes the keyboard and cameras works partially
Strange for me is that I can get into bios using a USB keyboard but after that it doesn't recognize the mouse after it enters bios. I just built the PC and it worked enough for me to enable XMP for the memory but every time after that the mouse isn't able to be moved in bios.
Can you just use the TAB key to navigate around the Bios once you are in there? Or does it also stop functioning once you are in the Bios? If the keyboard and mouse are in different USBs it could be that the keyboard is in the primary USB that is supposed to function at all times.
@@DIYNorth No that doesn't work either, I just ordered a PS/2 mouse for 10 bucks. It's strange since it worked when I booted into bios to enable xmp so the ram would run at 3400 mhz. But I had a system restart and I wanted to change it back but can't since suddenly neither the mouse or keyboard work once in bios, I hit the del key to get into it and it worked to do that.
I need help please I tried to fix a game and had to put my pc to secure boot then I restarted my pc and just keyboard is working my mouse isn't working and I tried to change it to another usb port but It's the same thing and when I try to go to Bios it doesn't show up it stay black screen 😢
Hey, i've got a problem and i need answers desperately! I can't change or enter bios settings to toggle my ssd on. (i've tried using hdd driver, still nothing. To open the situation more: When i turn on my computer it enters the "in 15 seconds the pc will shutdown automatically". My keyboard keys doesn't work and the problem isn't in the keyboard since i've tried plenty of working ones. My pc has just been built and everything has been installed correctly. Is there anyway of fixing this? Clear cmos doesnt seem to work either... Should i contact the pc part company to get another motherboard?
Im not really sure what the issue would be, but generally speaking most of my issues are software related. When I have a serious issue with a computer I usually strip it down to the basics and bread board the MOBO. So no GPU, hard drive, other SATA connections, and just one stick of RAM. Just the essentials to turn the board on and get into BIOS. Then start from there, and set the BIOS up, perhaps install a new Driver if needed. Once the BIOS is set, add the GPU, see if it still works. Put in all the RAM, see if it still works. Eventually install the hard drive. You might just need to set your boot order for the hard drives. All that said most new MOBOs also have some lights to indicate what is going wrong with the computer.
Have you tried all of the USB ports? Some newer motherboards have a master USB port that should keep working. Are you using a Blue Tooth key board? If so I would try a wired one first.
Any help is appreciated in advance! I just built my first pc and none of the USB ports are working for my wired mouse and keyboard for the start up. If I go and get a wired ps/2 mouse, will I be able to correct this by doing what you did in the video? Will I also need a wired ps/2 keyboard for the setup? I am not sure if this will fix the problem so just checking. Thanks!
My apologies but update to this. I would press the Delete key while trying to enter BIOS on startup but I guess I wasn’t pressing it quick enough. This is what made me think the USB ports were not working. I have discovered it is working, but now my pc won’t actually load into the BIOS. It sits at the first “American Megatrends” screen saying “entering setup”. It just sits there though and never goes into BIOS.
Is the whole PC together? Normally if I have issues once everything is set up I might go back to a breadboard status on the mother board. So just the Motherboard, CPU, PSU and Ram are connected (no hard drive or other things). That should allow it to just boot into the BIOS and then if there is something to adjust you can make changes. That will also tell you that those 4 items are good. I'm not sure if you have integrated graphics with your CPU.
@@DIYNorth I will give that a shot tomorrow! I have everything in the case but it is not fully enclosed and managed yet. Still easy to get back out so I can try that! I am using a Gigabyte B550 GamingXV2 mother board, amd Ryzen 7 5800 C-3PO cpu, a ASRock Challenger Pro Radeon RX 6750 GPU, 32 gb or RAM, and a 1 TB SSD. This is my first build I’ve ever done and it’s honestly all been pretty easy up to this issue haha. But thank you for you help!
@@patrickmartin6754 You also might need to update the bios of the MOBO to work with that specific CPU properly. You can check online and see what Bios version should be used that CPU. It looks like you have Q-Flash plus and can update your bios to the CPU easily.
i don't have that port for the Ps 2 keyboard or mouse... BUT i can use touch screen im my other monitor but i don't see the windows configuration section I'm using the Z90E gaming wifi mobo
It will reset some of your mother board bios settings. Some motherboards have a button on them that you can hold down to do the reset. Some you have to remove the battery on the mother board for a few seconds and then put it back in.
@@DIYNorth thanks for replying, i made the dumbass move to enable fast boot, which again disabled USB keyboard and mouse. Im not sure if I disabled PS/2 Connections as well. I'm worried that if I reset cmos. I won't be able to re-enter knowing the bios reset. How did you press enter or f1 after it confirmed your CMOS reboot? Did it allow you too using the USB keyboard? I'm not 100 percent sure what the factory BIOS uses. Does it use the normal mouse and keyboard? If it's a fast boot setting I turned on in the BIOs it should work then if I reset the CMOS.
@@Iselus I'm pretty sure my computer just sat frozen for a bit and eventually made the decision on what to do after the CMOS reboot without me. I don't think you disabled the PS/2, it should still work. My understanding is that it will almost always work. Factory settings have always been USB mouse and keyboard for me.
Hello, I reset my bios settings to default by wrong, after that when I try to start the PC it says "reboot and select proper boot device or insert boot media in selected boot device" The problem is after that happened my keyboard and mouse stopped working. I tried to put them in many USB ports but they don't work anymore. I tried different keyboard and it's the same problem. I can't even press f11 to change the boot device or anything. Can you help me please?
I did a pc reboot today but something is wrong, my mouse and keyboard light up and work when i turn on my pc, but once the windows setup appears both keyboard and mouse stop working, i can get into bios and change anything (which i did, thanks to your video) but it doesnt help, never had problem with something like this before.
Dear you, So I have similar issue. I try to start the windows but it says enter f2 to fixed. My laptop keyboard isn't working so I've been using USB keyboard this whole time and even usb mouse. So I click f2 then it goes to BIOS. I try to fix the date and time of the laptop and use the arrow up and down button strangely it didn't work. Till now I can't fix it. Then I tried second method which I don't press f2 until it comes out where the system operation can't be found and Idk how to fix it since the USB keyboard isn't working. So do I need to use ps2 keyboard and mouse? What if it's not working as well what should I do? I need to retrieve back my files on my old laptop for back up cause I need it 😢
Sorry I'm not sure. I really don't work with laptops anymore. I know that some keyboards can be locked by hitting control + alt + L, is it possible the laptop keyboard was just manually locked at some point? If it all goes poorly the hard drive can easily be removed and everything on it can be saved.
The mother board in the video is old, but they are still on my z490 and they still sell those. The ASUS ROG Maximus Z690 Apex also has them. Some people want them because they apparently have less latency than USB. If there is no PS/2 input on your motherboard you can try to plug the keyboard or mouse into the primary USB port on the motherboard (often the top left port on the motherboard). Or you can try a different wired mouse and or keyboard to see if that fixes your issue. If that doesn't work you can clear the CMOS and see if that fixes it.
I recently had this same issue of not being able to use my mouse and keyboard in bios. I discovered that they WOULD WORK when I switched my MSI motherboard to the secondary bios. Reflashing the first bios fixed the mouse and keyboard issue. Might consider trying that if you don't want to keep using an adapter which I see as a workaround solution rather than a fix. I have no idea what caused the issue in the first place, but flashing the bios fixed it for me.
My regular mouse and keyboard work fine now. It was just a bios settings issue. So yes a bios flash could fix it, but you can also just adjust the settings.
I don't have Windows 10 Pro, I have Windows 10 Home. I don't think that should matter though, it is probably missing for some other reason. Here is a link on what to do if you are missing UEFI Firmware Settings. To find it I googled "uefi firmware settings missing windows 10" www.partitionwizard.com/partitionmagic/uefi-firmware-settings-missing-windows-10.html
I think that some of the newer ones don't come with the PS2...it might be something that is going away. I thought that the ones without the PS2 had a USB port that was the priority USB port though. I could be wrong.
When I was in elementary school my parents would always tell me a stranger was just a friend I hadnt met yet.....later I found out they desperately wanted to get rid of me. Thanks for watching
@@DIYNorth I have a shirt stating my mind is like my internet browser. One of the statements is "and where is that music coming from?". I was a victim of that because it was another window that started music just as I played this video.
Is your monitor plugged into your mother board or into a gpu. Whichever it is plugged into, plug it into the other one. You may have changed the display setting in the bios.
@@PukkaEditz what ruined your PC? plugging in a mouse and changing one or two basic settings in your Bios? If that is the case then no, your PC isn't ruined unless you did something else, or there was another more significant issue.
@@PukkaEditz I have had issues with a hard drive set on Legacy Mode and the Motherboard Bios set on UEFI Boot Mode. It may or may not be a problem that you have.
![Mouse and Keyboard shut off when Windows Starts but works in BIOS [SOLVED]](http://i.ytimg.com/vi/4SzoGwcNBjo/mqdefault.jpg)
You're the man! I installed Win 10 Pro, but couldn't get through the setup because my USB board and mouse would not respond, however, they worked fine in the BIOS. Luckily, I had an old PS2 keyboard and mouse in storage. Plugged them in and they worked fine. After Windows setup, I ran Windows updates. There were about a million of them, bit no luck with my USB ports. Afterward, I went into the device manager and updated my USB drivers (via auto-detect). Instantly the board and mouse were detected and installed. Now they are working just fine.
I'm glad it worked for you
It's always been confusing to use my new IBM Thinkpad. It's been a bit frustrating for the last 10 months; your video solved it! Thanks a LOT!
No problem, thanks for watching
In my case the keyboard and camera are working in the beginning after opening my desktop but after 10,20 minutes the keyboard and cameras works partially
That's odd.
I've never seen that before
Strange for me is that I can get into bios using a USB keyboard but after that it doesn't recognize the mouse after it enters bios. I just built the PC and it worked enough for me to enable XMP for the memory but every time after that the mouse isn't able to be moved in bios.
Can you just use the TAB key to navigate around the Bios once you are in there? Or does it also stop functioning once you are in the Bios? If the keyboard and mouse are in different USBs it could be that the keyboard is in the primary USB that is supposed to function at all times.
@@DIYNorth No that doesn't work either, I just ordered a PS/2 mouse for 10 bucks. It's strange since it worked when I booted into bios to enable xmp so the ram would run at 3400 mhz. But I had a system restart and I wanted to change it back but can't since suddenly neither the mouse or keyboard work once in bios, I hit the del key to get into it and it worked to do that.
@@02091992able That is very strange, I think the PS/2 mouse is going to work for you though.
I need help please I tried to fix a game and had to put my pc to secure boot then I restarted my pc and just keyboard is working my mouse isn't working and I tried to change it to another usb port but It's the same thing and when I try to go to Bios it doesn't show up it stay black screen 😢
Does the mouse have a driver that was downloaded and might have been messed up.
Help, i did disable usb single thing and i cant do anything now…
I'm not really sure what that means.
Are all your USB ports disabled?
I didn't know that was an option
Hey, i've got a problem and i need answers desperately! I can't change or enter bios settings to toggle my ssd on. (i've tried using hdd driver, still nothing. To open the situation more: When i turn on my computer it enters the "in 15 seconds the pc will shutdown automatically". My keyboard keys doesn't work and the problem isn't in the keyboard since i've tried plenty of working ones. My pc has just been built and everything has been installed correctly. Is there anyway of fixing this? Clear cmos doesnt seem to work either... Should i contact the pc part company to get another motherboard?
Im not really sure what the issue would be, but generally speaking most of my issues are software related.
When I have a serious issue with a computer I usually strip it down to the basics and bread board the MOBO.
So no GPU, hard drive, other SATA connections, and just one stick of RAM.
Just the essentials to turn the board on and get into BIOS. Then start from there, and set the BIOS up, perhaps install a new Driver if needed.
Once the BIOS is set, add the GPU, see if it still works. Put in all the RAM, see if it still works. Eventually install the hard drive. You might just need to set your boot order for the hard drives.
All that said most new MOBOs also have some lights to indicate what is going wrong with the computer.
@@DIYNorth I'll try that out, thanks!
For me it was the second m.2 slot. When i upgraded to a second m2 ssd my mouse and keyboard wont work in bios. I have a msi x470 gaming plus max.
Do they work now?
Gotta love plugging PS/2 in laptops without PS/2 ports. I wish BIOS devs have best possible lives (fat sarcasm)
bios dev does not sound like an enjoyable job.
Mine is opposite. My Keyboard & Mouse works in bios, but at windows startup it don’t work. I can’t even get into windows.
that sucks. i don't think this method will help you.
My keyboard has not got its light on and not working when it says reboot or select power menu Im trying to get in the bios can someone please help me
Have you tried all of the USB ports? Some newer motherboards have a master USB port that should keep working.
Are you using a Blue Tooth key board? If so I would try a wired one first.
@@DIYNorth I got it sorted out bro you a top g thankyou sir ❤️
Can i use an adapter from usb to ps2?
Like a usb mouse that is running into the ps2 port on the MB?
If so then yes I think that would work
Any help is appreciated in advance! I just built my first pc and none of the USB ports are working for my wired mouse and keyboard for the start up. If I go and get a wired ps/2 mouse, will I be able to correct this by doing what you did in the video? Will I also need a wired ps/2 keyboard for the setup? I am not sure if this will fix the problem so just checking. Thanks!
When you say none of the usb ports are working do you mean on the tower and on the mother board?
My apologies but update to this. I would press the Delete key while trying to enter BIOS on startup but I guess I wasn’t pressing it quick enough. This is what made me think the USB ports were not working. I have discovered it is working, but now my pc won’t actually load into the BIOS. It sits at the first “American Megatrends” screen saying “entering setup”. It just sits there though and never goes into BIOS.
Is the whole PC together? Normally if I have issues once everything is set up I might go back to a breadboard status on the mother board. So just the Motherboard, CPU, PSU and Ram are connected (no hard drive or other things). That should allow it to just boot into the BIOS and then if there is something to adjust you can make changes. That will also tell you that those 4 items are good. I'm not sure if you have integrated graphics with your CPU.
@@DIYNorth I will give that a shot tomorrow! I have everything in the case but it is not fully enclosed and managed yet. Still easy to get back out so I can try that! I am using a Gigabyte B550 GamingXV2 mother board, amd Ryzen 7 5800 C-3PO cpu, a ASRock Challenger Pro Radeon RX 6750 GPU, 32 gb or RAM, and a 1 TB SSD. This is my first build I’ve ever done and it’s honestly all been pretty easy up to this issue haha. But thank you for you help!
@@patrickmartin6754 You also might need to update the bios of the MOBO to work with that specific CPU properly. You can check online and see what Bios version should be used that CPU. It looks like you have Q-Flash plus and can update your bios to the CPU easily.
i don't have that port for the Ps 2 keyboard or mouse... BUT i can use touch screen im my other monitor but i don't see the windows configuration section I'm using the Z90E gaming wifi mobo
windows configuration may not be in all brands of motherboards as different manufacturers have different Bios set ups.
How am i supposed to do this if my keyboard and mouse wont wor
Have you tried to reset your CMOS
@@DIYNorth no. And what does it do and how do i do it cuz my mouse snd keyboard dont work
It will reset some of your mother board bios settings.
Some motherboards have a button on them that you can hold down to do the reset. Some you have to remove the battery on the mother board for a few seconds and then put it back in.
will a USB to PS/2 Converter work?
I think that it would
You think resetting your CMOS would work?
It might. I tried the CMOS and it did nothing for me but it would be a reasonable thing to try.
@@DIYNorth thanks for replying, i made the dumbass move to enable fast boot, which again disabled USB keyboard and mouse. Im not sure if I disabled PS/2 Connections as well. I'm worried that if I reset cmos. I won't be able to re-enter knowing the bios reset. How did you press enter or f1 after it confirmed your CMOS reboot? Did it allow you too using the USB keyboard? I'm not 100 percent sure what the factory BIOS uses. Does it use the normal mouse and keyboard? If it's a fast boot setting I turned on in the BIOs it should work then if I reset the CMOS.
@@Iselus I'm pretty sure my computer just sat frozen for a bit and eventually made the decision on what to do after the CMOS reboot without me. I don't think you disabled the PS/2, it should still work. My understanding is that it will almost always work. Factory settings have always been USB mouse and keyboard for me.
@@DIYNorth how old is your motherboard? Mine is super old from like 2014 or something
Not that old. Mine is from 2017
Hello, I reset my bios settings to default by wrong, after that when I try to start the PC it says
"reboot and select proper boot device or insert boot media in selected boot device"
The problem is after that happened my keyboard and mouse stopped working. I tried to put them in many USB ports but they don't work anymore.
I tried different keyboard and it's the same problem. I can't even press f11 to change the boot device or anything.
Can you help me please?
What kind of motherboard is it? Does it have a bios flash button that will allow you to re-flash the good bios onto the motherboard from just a USB?
I did a pc reboot today but something is wrong, my mouse and keyboard light up and work when i turn on my pc, but once the windows setup appears both keyboard and mouse stop working, i can get into bios and change anything (which i did, thanks to your video) but it doesnt help, never had problem with something like this before.
I would try to boot into safe mode and then see if it works once you are in windows in safe mode.
Dear you,
So I have similar issue. I try to start the windows but it says enter f2 to fixed. My laptop keyboard isn't working so I've been using USB keyboard this whole time and even usb mouse. So I click f2 then it goes to BIOS. I try to fix the date and time of the laptop and use the arrow up and down button strangely it didn't work. Till now I can't fix it. Then I tried second method which I don't press f2 until it comes out where the system operation can't be found and Idk how to fix it since the USB keyboard isn't working. So do I need to use ps2 keyboard and mouse? What if it's not working as well what should I do? I need to retrieve back my files on my old laptop for back up cause I need it 😢
Sorry I'm not sure. I really don't work with laptops anymore. I know that some keyboards can be locked by hitting control + alt + L, is it possible the laptop keyboard was just manually locked at some point? If it all goes poorly the hard drive can easily be removed and everything on it can be saved.
@@DIYNorth thank you very much appreciate it 🙏🏻
@@DIYNorth although I'd like to save few files on local disc c too 😭
For me its the other way round, I can use my kb and mouse on startup and bios but not on Windows, do you know why?
Does it work to get you through the password screen?
A usb to usb c adapter did the trick for me
Interesting.
Glad it worked
I tried that , luck for me there. Hope old school gets a win 😂😂
Good luck
Yeah, well that works if your PC has PS/2 inputs. I seriously thought they stopped adding those to PCs. Mine doesn't have any.
The mother board in the video is old, but they are still on my z490 and they still sell those. The ASUS ROG Maximus Z690 Apex also has them. Some people want them because they apparently have less latency than USB. If there is no PS/2 input on your motherboard you can try to plug the keyboard or mouse into the primary USB port on the motherboard (often the top left port on the motherboard). Or you can try a different wired mouse and or keyboard to see if that fixes your issue. If that doesn't work you can clear the CMOS and see if that fixes it.
i don't see windows configuration on my bios
what brand of Motherboard is it.
Hey can you help me i cant do anything my mouse and keyboard dont work and cant get to bio
your mouse and key board don't work at any time? like you can't get past the password entry screen in windows?
Are they wireless devices?
@@DIYNorth i fixed it my keyboard wire broke at the end near the metal got stuck into the keyboard port it works but prob gonna turn off soon
@@mxbyesky lol, I wouldnt have guessed that to be the problem.
I'm happy it worked out for you tho
@@DIYNorth im probably gonna get another keyboard this one is pretty glitchy also thanks
I recently had this same issue of not being able to use my mouse and keyboard in bios. I discovered that they WOULD WORK when I switched my MSI motherboard to the secondary bios. Reflashing the first bios fixed the mouse and keyboard issue. Might consider trying that if you don't want to keep using an adapter which I see as a workaround solution rather than a fix. I have no idea what caused the issue in the first place, but flashing the bios fixed it for me.
My regular mouse and keyboard work fine now. It was just a bios settings issue. So yes a bios flash could fix it, but you can also just adjust the settings.
I just got a new pc
Hi, what is your Windows Version?
I don't have "UEFI Firmware Settings" (Windows 10 Pro 21H1, 19043.928)
I don't have Windows 10 Pro, I have Windows 10 Home. I don't think that should matter though, it is probably missing for some other reason.
Here is a link on what to do if you are missing UEFI Firmware Settings. To find it I googled "uefi firmware settings missing windows 10"
www.partitionwizard.com/partitionmagic/uefi-firmware-settings-missing-windows-10.html
What did you do at 1.34 to get to windows.?
Nothing. It booted to windows.
Yeah I don't have a PS/2 post
You may have a USB port that functions like the ps/2
Jus reset your cmos with jumper, it can fix it
I tried that. It didn't fix it.
But it might help someone else.
My motherboard has no ps2 port☹️
I think that some of the newer ones don't come with the PS2...it might be something that is going away.
I thought that the ones without the PS2 had a USB port that was the priority USB port though. I could be wrong.
@@DIYNorth I guess I'll just do a bios flash and see if that works hopefully it does, that's my only option right now
@@nxovva Have you tried to remove the CMOS battery for a minute or two and put it back in?
@@DIYNorth my motherboard doesn't has a battery it has a cmos button I did press it but that didn't work
What motherboard do you have?
does it work with any wired mouse?
Not necessarily.
It is more a function of that input being the dominate input
Thanks for sharing! Every time you’ve mentioned PS2, I kept thinking of PlayStation2, lol. I’m a mac user, so it all looks foreign to me.
Lol...yes. a playstation controler wont work
It's working bro thanks
Thanks for watching
Thank you stranger!
When I was in elementary school my parents would always tell me a stranger was just a friend I hadnt met yet.....later I found out they desperately wanted to get rid of me.
Thanks for watching
@@DIYNorth BRUH 💀
Thanks man
No problem
Whats the deal with the music dude. I can hardly understand what you are saying.
@@DIYNorth I have a shirt stating my mind is like my internet browser. One of the statements is "and where is that music coming from?". I was a victim of that because it was another window that started music just as I played this video.
One window at a time.
Made it worse then b4 .. like most vids I watch do this then summit else worse happens lol .. now no TV or monitor works so black nothingness:)
Is your monitor plugged into your mother board or into a gpu. Whichever it is plugged into, plug it into the other one.
You may have changed the display setting in the bios.
@DIYNorth doesn't work in any port .. or in another TV / monitor.. its ruined my pc completely and unable to fix it
@@PukkaEditz what ruined your PC? plugging in a mouse and changing one or two basic settings in your Bios?
If that is the case then no, your PC isn't ruined unless you did something else, or there was another more significant issue.
@DIYNorth LOL I just reset my motherboard clearing cmos I have a screen now atleast just stuck on a screen
@@PukkaEditz I have had issues with a hard drive set on Legacy Mode and the Motherboard Bios set on UEFI Boot Mode. It may or may not be a problem that you have.