I'll only fly with TUI, never had an issue with them flying out of Manchester & coach always been there waiting for us. There's always more than 1 TUI flight going out not just your own. The queue is normal as well boarding the plane as there's probably over 200 people getting on the flight, you just have to be patient im afraid
We had the TUI app and it told us where our transport bus would be. Worked perfectly. Then coming home it told you what time it would pick you up and what other hotels they picked up from
Flew with Sunwing from Liverpool to Palma a few years ago. Three year old 737, very clean plane service was great. TUI use handling Agents Swissport . The problems are with them not TUI
Yeah but there is nothing wrong with his money. This is the problem with life today, nobody wants to provide a service for your money. And the spannish are mostly pig ignorant people as well. I don't know why people still holiday there anymore ?
Ugh!!! Moan moan moan. Sometimes things don’t go to plan. It is what it is. Sure you’ve always got everything spot on every time. Blaming TUi for everything when half of it wasn’t their fault. Don’t think I’ll subscribe, so glum i don’t think my mental health could cope. Aside from the airport reps (would have been good to actually see how they treated you) I don’t see that TUi did anything wrong.
I’ve got to say, no, I didn’t. I’ve just rewatched the section when you were waiting for a coach, and no mention of them there. So, no I didn’t see them at all. Where in the video can I find it?
Ok, just saw a glimpse of a person in a wheelchair. Were they on your coach and in your hotel? On your flight? As you haven’t mentioned them at all on your video. So without this information, I stick by what I say. You say they waited 2 hours, then shortly at around 25 minutes you say you’d been there an hour and a half. I get it’s frustrating when you go on holiday and things don’t go right, but it’s wrong to blame TUi for it all. Issues at the airport are nothing to do with TUi. Only the airport reps you spoke to are actually employed by TUi. The rest are employed by Swissport.
We went to lanzarote with tui, from the cabin crew to the reps in the airport, to the transfers, to the reps in the hotel, they couldnt help enough. Really good experience with tui.
Brilliant they normally are, I’ve flown all over the world with them and this was the first time I ever had a problem with them, I did see on tv that East Midlands airport is not being run very well at the moment and lots of complaints are being made due to staff shortages and rubbish pay, it’s such a shame, the hole experience of going on holiday starts at the airport adds to all the excitement of getting there. Thank you for your great comments and I hope you enjoy your holiday. Also thank you for watching the channel and supporting me. NeilR 😎🙏👍
If this is your definition of a nightmare then you really don't get out of the house much. This holiday seems so bad, i bet you're sorry you didnt book to go to Rhodes
Sunwing is a Tui company - it’s a well documented fact that fleets get moved according to needs. Sexist too about a lady pilot! Do you ever do anything other than complain??
So did you actually see the disabled people in wheelchairs waiting for their buses for over 2 1/2 hours on my video, and no I’m not sexist, and no I believe in equality.
What a negative person! I was waiting for something really bad to happen. I just see a normal trip at a busy time. I can say it's not representative of Tui to have no buses, I've been using them and similar budget companies for years. I suppose you got your vouchers so you must be a bit happier. You can start documenting minor problems with the hotel now to help out with your refund claim.
@@PatriciaDavies-ll5xj No vouches as yet, but when I get them, I will be donating them to a charity. Definitely no problems with the hotel or the rest of the holiday. Thank you for watching and subscribing 🙏😊👍
"This is the last time I'll book with TUI" - probably proceeded to book and travel again for next year. Sounds like you gave the poor travel reps a hard time when they are trying to coordinate hundreds of people, can't be easy. Also EMA looked pretty organised to me - do you feel it's unreasonable for the check in agent to go on a break or go to the toilet? Also are you expecting them to announce people to board the plane one by one instead of queuing? That would take hours! Not sure what airlines you've been on before!
Goodness me. The driver could have gone to the toilet, had to get petrol, parked in the wrong spot, had to get his bus cleaned because someone was ill, or got delayed in traffic. These (often low-paid) TUI reps have to cope with many flights coming in at once. It's also peak season. Package holidays are also fantastic value for what you get. I hope you enjoyed your holiday, but please give everyone a break. This isn't the UK.
I think you just have LOL. And no, because I live here. But I do know the reps are hard-working and do their best as do the bus drivers. Not sure exactly what you're asking from TUI. But hey good luck! @@neilrgreatestadventures
@@MallorcaUnderTheSun you pay for a stress free service and that’s what you should get, you go on holiday to have a good time, but if all starts of wrong at the start how would that make you feel. Do you think that the video was all made up for camera ! Because from position it was not at all. I haven’t done this for any compensation. My video was just show people the flight to Palma and how it could help, the same way that you also do your videos, you can not make something good out of a bad thing. Also I can not believe a UA-camr like yourself are commenting on other UA-camrs channels, I would not dream of pulling another UA-camr down. Shame on you.
Try Flying from Birmingham Airport, we arrived with our preprinted boarding passes, went to the do it your self check in machines with the help of TUI staff our luggage was registered and labeled up in seconds and all we did was drop t off at the luggage drop off and that was it done. The Sunwing planes are a Canadian subsidiary of TUI Airlines that were taken over 18 months ago when TUI took 49% of share in this Holiday Firm / Airline
firstly you did fly on a tui plane sunwing is owned by tui its the Canadian arm of tui there are 10 sunwing liveried planes doing the euro routes until the new planes arrive, secondly the staff in the airport are not tui staff so blaming tui for that is fruitless and thirdly blaming tui for the transfer again not tui its a 3rd party contractor the coach operator is likely to be trans-union or alsa
I booked to go tenerife with Tui before watching your video yesterday.. I've never had no problems.. infact,the jet2 queues have always looked longer everytime I've been. Unlucky tho mate hopefully the journey home will be better 🙏
Jet2 do a similar thing they have a partnership with air explore and they rent out aircraft to Jet2 during busy times of the year. We got notified that our plane was gonna be different like a day before flying out of east midlands on a normal jet 2 plane
My wife had to go into hospital in Palma. We were on last day of holiday at Pollensa (50km away). This happened in the night and only went to a cliic, thought we would be going back to the hotel. Ambulance to the hospital. She had pneumonia and was there for a week. I phoned TUI (no rep in resort) and they didn't want to know. Said it's down to my insurance including the flight back to Manchester. Thank goodness for good insurance.
That’s not what you want to hear, when you’re on holiday, TUI are supposed to be there for you, that’s what you pay for customer service and support, I hope you’re wife is all ok now and this hasn’t put you off going abroad again. Thank you for your message and also for subscribing 😎🙏😊👍
They always prepare for boarding a lot earlier than necessary so that passengers are ready to board as soon as the incoming aircraft has arrived. Ryanair are famous for this!
@@JsFirstUTube we went back with TUI this on the same holiday and we didn’t have the problems with TUI but with Palma Airport apart from that a brilliant holiday 👍😎
I had to wait as long as you for my bus! The tui people didn’t even care for us😊Edit: When I went on jet 2 we asked a person who worked there and the bus was right behind them! They even told us it was on the left but we were originally told to go to the right
It’s disappointing that tui didn’t have the bus ready like being outside hot and sweaty for like 2-3 hours waiting for a bus that never came so disappointed hope u had a good holiday tho (I’m late lolz)
Hi, when everything was sorted, we settled down and had an amazing holiday, the hotel was fantastic, the TUI reps were also fantastic couldn’t do enough for us, and also made some amazing friends, it was that good we are going back in June, and yes flying with TUI to see if anything has changed, hopefully this time will be plane sailing, and we should have a great journey. Thank you for your support and subscribing . NeilR 🙏👍😎
Totally agree with the last comment on here, I’ve had lots of holidays with Tui, and they have had things go wrong, but they are a very good holiday provider, from all the reviews you’ve put on about TUI, all seem to be slating Tui, you’ve had lots of Tui holidays and yet you still seem to be holidaying with Tui !!! I suggest you should try other holiday companies and i assure you you’ll be back, all the airports here are organised with the thousands of flights every single day, things go wrong in everyday life, everyday!! Stop moaning and book it all independently if you don’t want to go with a travel company, problem solved!!
we flew with tui in July from ema to palma and had a good experience however i did book a taxi for arrival but got the bus back from cala bonna turned up dead on time sorry you seemed to have had a bad time of it .
I had 2 poor experiences with Tui within the last couple of years. First one was to cancun, 2nd was going to Tenerife. Similar issues as yourself. Have since been away with Jet2 twice and will not be using Tui again. Check in was a breeze and so was the whole experience actually. All staff were great. Would definitely recommend jet2 over Tui
Wow. if you want service like you say dont use budget airlines use Business class - budget airlines are a fraction proce wise of what flights costed 20 years ago. The Tui app gives you all the transfer info etc you need. frankly I pity the people youre on holiday with. Jeez......
I went to Lanzarote from with tui Exeter Airport and checking was quick security was quick only thing was that my plane was 2 hours delayed so then we boarded the plane and as we got to Lanzarote we had to turn round and go to Gran Canaria and then we got to Lanzarote the next day
I've been there, done that with both of these issues... To solve it, we never go to the gate when they announce it... Ryanair especially, hold you there at the gate for ages, we'll before the flight happens, even if they know it's delayed... In fact, I've noticed they open the gate even earlier if it's delayed sometimes... This is just because it's more convenient for them, not you!... So these days, we book a lounge, chill out and start walking down to the gate 15 minutes before the flight is due or when it says boarding, whichever is first.. We've also had the coach problem loads a times back in the day with multiple travel companies... So now, we always book a private taxi... I've never had one late and they're always waiting for you at departure... We also tend to book a resort close to the airport so that if it is late or doesn't turn up, we can just grab a local taxi or bus at the airport... Far less stressful and more efficient... It also means that we don't have to wait for all the drop-offs that you get on coach transfers like this too, which I hate!... All this costs more but it is a drop in the ocean compared to the amount we spend for the holiday... Doing it this way actually makes the whole travel day relaxing.
Hi there I just wanted to let you know that there is a Spanish restaurant in Lowestoft suffolk called the bath house lowestoft restaurant. I hope you can visit? Thanks Ryan Dabdoub
I have flown with what is now TUI over many years, going back to the early '90's when they were Air2000. Also I have been to PMI from BHX and overall have enjoyed the experiences, and must say that looking at the shops airside at EMA, they look better than BHX, so maybe one day I'll try to fly form there. As for you criticising the conditions at check in, yes, two staff at the desks could have been improved, but the moaning about the security check in and then the airport having no air con is out of TUI's hands, so complaining the HM Customs or the airport may get a response..I remember the times I have been to Majorca and yes, that is a big coach park there, but sometimes the adventure of hunting your coach seems to add to the holiday experience. The last time I flew with TUI was two years ago, flying from BHX to ZTH (Zakynthos, Greece). On the way out it was like yourself, on a 737-800. (The plane for your flight out is 8.4 years old). Modern, nice, but cramped. For the return flight, we were told at the last minute that TUI had not got any of its own fleet available, so we would fly back with a Spanish airline called Privilege Style, actually based at PMI, so dreading the change, we got to the airport and saw the plane. It was a 25 year old 757, but I did not care about its age, as I love the 757's, so this made my day. Spacious, comfortable and, as i was in Row 3 for the flight out, I was in Row 3 for the return...More foot space and "in front of the curtain". The only complaint I had with TUI for the Greek holiday was that there were no reps at the resort, and as I have been to Zante about eight times with them, this seemed a step back from what I would normally be used to there.
Hi Davem9208, So over the years I have also flown with TUI and before that they were Thompson and before that Britannia and never experienced any problems that needed to complain about, I can not blame any of the staff for the experience we had, it’s all down to management and money at the end of the day. In years gone by all employees could not do enough for you, but due to rubbish wages that’s paid at the moment you can not expect top class service, which is such a shame, these days. I feel so sorry for employees, things need to change and employees need to be more thought of and paid what they deserve. And then you would get employees giving 100% like the old days. Anyway l have booked the exact flights for next year to film to see if my flights with TUI are better or worse, so keep a lookout in 9 months time to see what happens. Thank you for taking time out to message me, I really appreciate reading what experience others have had good or bad, and also thank you for supporting my channel and subscribing, and having many more great holidays in the future. Thank you kindly, NeilR 🙏👍😎
Hi Neil, thanks for the acknowledgement of my message. As for my flying history, my first was for a school trip when I was 13, flying Dan Air (remember them) in a BAC 1-11, flying from Gatwick to Gerona in Spain. Years later, it was Air 2000 to Zante on a 757. The following time I flew it was with my mother, as we had recently lost my father, it was her first flight, so back in a 757 of Air 2000 we took off from BHX and levelled off at 4000 ft. Back then having the info screens up, I mentioned to my mother that there must be a fault with the plane, as the initial level off should have been 6000. She talked it down, possibly out of concern, so we just carried on at 4000. Shortly after, the pilot came over the speakers saying that, because of a "minor technical" issue, we would have to land at Luton. Upon this, the pilots lowered the landing gear, deployed the speed brakes and increased throttle to the engines, therefore burning off fuel before a heavy landing. Needless to say that we were chased down the runway by the airports fire service. The fault turned out to be a computer glitch which, although the plane could have got to Greece okay, it would have been grounded on arrival. We were stuck at Luton for four hours waiting for a time slot. Maybe this was not the best intro flight for my mother. Since then I have actually flown Thomson too, now TUI, so kept to the same company overall. i did not realise that Britannia were part of TUI's history, but back then they were competitors. I hope to fly again next years, either Majorca or Zante so may well use them again, although Jet2 do seem to appeal a bit@@neilrgreatestadventures Regards. Dave
@@davem9208 love Zante i used to stay in Tsilivi, I was last there in 1997 it looks a bit different now, been watching new videos from this year, it’s grown so much 😎
@@davem9208 I was good friends with Peter from the family’s restaurant, plus the rest of the family too and also spur us are used to have one of the speedboats that took trips to the shipwreck, and also did paragliding and waterskiing. I also stayed at the Mavrikos hotel up the hill abit.
When we landed back at East Midlands there was no ground crew for a least an hour and you’re right Jet2 landed, and they got unloaded straight away by their own crew, but I know I said I would never fly with tui ever again, but I have now changed my mind and will be giving TUI another chance and I’ve also booked the same holiday for next year, to if they have changed things in a year. Hopefully TUI have seen my video and look into things, if not and the fail, it will make good filming and viewing 👍
Hey love then channel always flew with tui from east mids never any problems always a 10/10 expirence you must of chose a day were the airport was on a down low 😂
You are obviously not very well traveled! I have been flying internationally since 1968! I have flown with many carriers, in & out of many different airports in Europe, Canada & many parts of U.S.A. This was no different to most travel days! there are always queues, the only answer is to always fly 1st class & even then there are often queues for passport control! Best you spend your holidays at home if you get so flipping stressed & angry!
You're said it was a nightmare flight? Contradictions I think? You said the flight was fine. It's the queuing you didn't like or waiting for a bus! Unfortunately this does happen, no matter what airline you fly with. I'm afriad you'll just have to suck it up and enjoy your holiday and your flight back! LOL!!
You blaming TUI when I see most of your problems it's with the airport staff not actually the airline itself and yes Sunwings it's part of the TUI group so if you a enthusiastic of aviation make sure you know your stuff instead of blaming the wrong companies/People...
Yeah the pilot said that on the plane I did video that so you could all hear, it would be good though if TUI told the passengers before hand that this would be happening, there was a lot of people saying the same things that I was, but the plane was good, staff was brilliant and very kind and friendly, also the pilot was very helpful and also the plane was very clean and tidy, it’s just a shame that the TUI staff at the airport ruined the day.
Hi, Yep you’re right, but all ended well, we all had a great time, it was that good we have booked to go back in June, and I will be doing another vlog on the trip to see if it’s any better a year later. Thank you for subscribing and watching. NeilR 🙏👍😎
Have you seen the kind of person who goes on these kind of holidays thank god I've never actually been on one or ever will be on one. Cheap holidays in other people's misery.
Some people just live their lives to complain you have boarded the plane but where is your daughter who put her moaning input on the video she must be a clone of her father moan moan moan
Oh the comments lol. I do agree, you dont half whinge, but I still enjoyed the video lol. Im sat at work, just wishing I could swap places and be queuing in that TUI line to check in haha.
Hi Alec, we still loved the holiday that much we have booked to go back in June with TUI, and yes I will be filming to see if there’s any changes, (if they let me on the plane 🤣🤣) Thank you for your support and subscribing, NeilR 🩷😎🙏👍
Its the way he trys to call a girl out for flying a plane like its wrong and calls the guy in the coments sexest for calling him out i couldent right it its like a monty pythone bit cracks me up
If You Really Hate Tui, Because The Plane Isn’t There’s Sunwing Is Just A Canadian Airline Trying To Get Shut Down By Westjet another Canadian carrier.
Yes I no that now and they were so professional at their job they actually made up for all the problems we had at the airport and East Midlands and also in Spain. I would definitely fly with Sunwing again as the air hostesses, plus the pilots were so polite the plane was so clean and tidy and the air hostesses. could not do enough for you a credit to their airline.
Budget airlines, did you expect first class service? I'd love your life as you've never seen things go wrong before, whilst me and everyone else knows it's just a part of life, and travel with a budget airline. PS they can't get "more staff" because a) the industry and pay sucks and they won't increase it, b) dealing with customers who think screaming at someone behind a desk will solve issues. If only those people had people turn up to their work, they won't like it.
That,s nothing I nearly ended up on wrong bus luckily seen on app changed bus number need make sure have tui app as don't always notify with text only thing tui to jet2 on charter 737 or 767 don't get much leg room no rep on coach have one airport once on bus on own luggage is 15k jet2 is 22k i only tend use tui aw travel alone get free seat allocation as well charge on package but jet2 is better going in group as Likley pay less on seat fee,s
Just on your comment about the size of Palma airport. Palma airport is the 3rd biggest airport in Spain after Madrid-Barajas and Barcelona El Prat. Your TUI your experience looks terrible what a total shambles. Great video though. 👍
Thank you, I’ve booked with the family to go back in June with TUI and to see if there’s any changes. East Midlands Airport was on rip of Britain this week showing the bad experiences people have been having this year, and they had all of the same problems we had, and it’s all down to staff shortages, if they paid them more wages they would probably get more out of the staff. Any way thank you for supporting me and subscribing to my channel, and I hope you enjoy all the new content I will be posting soon 🙏👍
I don’t no if you notice that there were old people having this problem with TUI and also disabled people in wheelchairs , that didn’t get to their resort for about 2 1/2 hours, some of them even was told to get on the wrong bus and then had to return to the airport. SHOCKING 😡
Tui is terrible for pretty much everything , I avoid flying with where possible . I find there planes always are dirty for starters , customer service is terrible esp if you occur or have problems whilst on holiday. If you go with them just have the expectation that if problems occur they won't be dealt with and hope you are lucky enough to not experience any issues where you ever need assistance .
That was fun to watch Neil and only because i absolutely detest the airport all and every airport 😂😂 it is a necessary evil if we want to travel . But it will be worth it once you get there .
"Why call us to the gate when theyre not ready?" So everyones there and theyre not having to final call boarding for those lazy ignorant passengers who think theyve got all day 🧐
Well that took 3 minutes before turning off. This video is the best sleeping pill ever.
😂😂😂
I'll only fly with TUI, never had an issue with them flying out of Manchester & coach always been there waiting for us. There's always more than 1 TUI flight going out not just your own. The queue is normal as well boarding the plane as there's probably over 200 people getting on the flight, you just have to be patient im afraid
Not entirely true - some destinations will only see a maximum of 1 a day
We had the TUI app and it told us where our transport bus would be. Worked perfectly. Then coming home it told you what time it would pick you up and what other hotels they picked up from
We had the same but wasn’t there ?
Flew with Sunwing from Liverpool to Palma a few years ago. Three year old 737, very clean plane service was great. TUI use handling Agents Swissport . The problems are with them not TUI
Whinge Whinge Whinge and a Compo face. What a bundle of joy you are (NOT)
Yeah but there is nothing wrong with his money. This is the problem with life today, nobody wants to provide a service for your money. And the spannish are mostly pig ignorant people as well. I don't know why people still holiday there anymore ?
Ugh!!! Moan moan moan. Sometimes things don’t go to plan. It is what it is. Sure you’ve always got everything spot on every time.
Blaming TUi for everything when half of it wasn’t their fault.
Don’t think I’ll subscribe, so glum i don’t think my mental health could cope.
Aside from the airport reps (would have been good to actually see how they treated you) I don’t see that TUi did anything wrong.
So you didn’t see the poor disabled people in a wheelchair being left at the airport for two hours. So yes TUIs at fault.
I’ve got to say, no, I didn’t. I’ve just rewatched the section when you were waiting for a coach, and no mention of them there.
So, no I didn’t see them at all. Where in the video can I find it?
@@richardtudor8746 23.29 sec in 👀
Ok, just saw a glimpse of a person in a wheelchair. Were they on your coach and in your hotel? On your flight? As you haven’t mentioned them at all on your video. So without this information, I stick by what I say.
You say they waited 2 hours, then shortly at around 25 minutes you say you’d been there an hour and a half.
I get it’s frustrating when you go on holiday and things don’t go right, but it’s wrong to blame TUi for it all. Issues at the airport are nothing to do with TUi. Only the airport reps you spoke to are actually employed by TUi. The rest are employed by Swissport.
@@richardtudor8746onboard the aircraft was sunwing too
This is the most moany video I've ever watched
Dreadful
We went to lanzarote with tui, from the cabin crew to the reps in the airport, to the transfers, to the reps in the hotel, they couldnt help enough. Really good experience with tui.
Brilliant they normally are, I’ve flown all over the world with them and this was the first time I ever had a problem with them, I did see on tv that East Midlands airport is not being run very well at the moment and lots of complaints are being made due to staff shortages and rubbish pay, it’s such a shame, the hole experience of going on holiday starts at the airport adds to all the excitement of getting there.
Thank you for your great comments and I hope you enjoy your holiday.
Also thank you for watching the channel and supporting me.
NeilR 😎🙏👍
Through Customs ? You mean airport security?
Same thing different expression.
@@JordanT2001LFCIt really isn't....
@@richardstreet7518 fair point I stand corrected 👍
Well ! East Midlands airport on rip off Britain this morning, showing all the problems Swiss port are causing 😮
@@neilrgreatestadventures But your entire video was one big moan about Tui
If this is your definition of a nightmare then you really don't get out of the house much. This holiday seems so bad, i bet you're sorry you didnt book to go to Rhodes
Sunwing is a Tui company - it’s a well documented fact that fleets get moved according to needs.
Sexist too about a lady pilot!
Do you ever do anything other than complain??
So did you actually see the disabled people in wheelchairs waiting for their buses for over 2 1/2 hours on my video, and no I’m not sexist, and no I believe in equality.
What a negative person! I was waiting for something really bad to happen. I just see a normal trip at a busy time. I can say it's not representative of Tui to have no buses, I've been using them and similar budget companies for years. I suppose you got your vouchers so you must be a bit happier. You can start documenting minor problems with the hotel now to help out with your refund claim.
@@PatriciaDavies-ll5xj No vouches as yet, but when I get them, I will be donating them to a charity.
Definitely no problems with the hotel or the rest of the holiday.
Thank you for watching and subscribing 🙏😊👍
In fairness he wasn't being sexist, he just noticed it was a Lady pilot, he never said anything bad about her.
"This is the last time I'll book with TUI" - probably proceeded to book and travel again for next year. Sounds like you gave the poor travel reps a hard time when they are trying to coordinate hundreds of people, can't be easy. Also EMA looked pretty organised to me - do you feel it's unreasonable for the check in agent to go on a break or go to the toilet? Also are you expecting them to announce people to board the plane one by one instead of queuing? That would take hours! Not sure what airlines you've been on before!
Still, tui isn’t the most reliable, I Learn from experience 😞
Clearly he had never flown before
1st time watcher…I mean what the hell? A ‘nightmare’ flight, you described in the video as good….get a grip! So miserable
Stop saying customs , it’s not , it’s security. Customs are when you arrive , Green/red channel etc.
What a waste of 30 mins...if you dont like package tours and all you do is complain.....DONT GO...all you want to do is bloody moan....
Typical northerner. Pays £200 and expects everything to go smoothly
some people need to realise that it can happen to any airline but you just haven’t experienced or seen it
Very true 🙏👍
Goodness me. The driver could have gone to the toilet, had to get petrol, parked in the wrong spot, had to get his bus cleaned because someone was ill, or got delayed in traffic. These (often low-paid) TUI reps have to cope with many flights coming in at once. It's also peak season. Package holidays are also fantastic value for what you get. I hope you enjoyed your holiday, but please give everyone a break. This isn't the UK.
🤣🤣
Hi, I’m not going to comment on this, has you haven’t experienced this problem before at Palma airport.
I think you just have LOL. And no, because I live here. But I do know the reps are hard-working and do their best as do the bus drivers. Not sure exactly what you're asking from TUI. But hey good luck! @@neilrgreatestadventures
@@MallorcaUnderTheSun you pay for a stress free service and that’s what you should get, you go on holiday to have a good time, but if all starts of wrong at the start how would that make you feel.
Do you think that the video was all made up for camera ! Because from position it was not at all.
I haven’t done this for any compensation.
My video was just show people the flight to Palma and how it could help, the same way that you also do your videos, you can not make something good out of a bad thing.
Also I can not believe a UA-camr like yourself are commenting on other UA-camrs channels, I would not dream of pulling another UA-camr down.
Shame on you.
When I went on tui this was not a good check in! The queue that I had when I went started going into the bit that looked like overflow!😊
Try Flying from Birmingham Airport, we arrived with our preprinted boarding passes, went to the do it your self check in machines with the help of TUI staff our luggage was registered and labeled up in seconds and all we did was drop t off at the luggage drop off and that was it done. The Sunwing planes are a Canadian subsidiary of TUI Airlines that were taken over 18 months ago when TUI took 49% of share in this Holiday Firm / Airline
why didn't you take a taxi from palma
firstly you did fly on a tui plane sunwing is owned by tui its the Canadian arm of tui there are 10 sunwing liveried planes doing the euro routes until the new planes arrive, secondly the staff in the airport are not tui staff so blaming tui for that is fruitless and thirdly blaming tui for the transfer again not tui its a 3rd party contractor the coach operator is likely to be trans-union or alsa
I booked to go tenerife with Tui before watching your video yesterday.. I've never had no problems.. infact,the jet2 queues have always looked longer everytime I've been. Unlucky tho mate hopefully the journey home will be better 🙏
Jet2 do a similar thing they have a partnership with air explore and they rent out aircraft to Jet2 during busy times of the year. We got notified that our plane was gonna be different like a day before flying out of east midlands on a normal jet 2 plane
My wife had to go into hospital in Palma. We were on last day of holiday at Pollensa (50km away). This happened in the night and only went to a cliic, thought we would be going back to the hotel. Ambulance to the hospital. She had pneumonia and was there for a week. I phoned TUI (no rep in resort) and they didn't want to know. Said it's down to my insurance including the flight back to Manchester. Thank goodness for good insurance.
That’s not what you want to hear, when you’re on holiday, TUI are supposed to be there for you, that’s what you pay for customer service and support,
I hope you’re wife is all ok now and this hasn’t put you off going abroad again.
Thank you for your message and also for subscribing 😎🙏😊👍
They always prepare for boarding a lot earlier than necessary so that passengers are ready to board as soon as the incoming aircraft has arrived. Ryanair are famous for this!
The tui hotels are so so good and are probably the only reason I will fly tui again!!!😊😊😊
@@JsFirstUTube we went back with TUI this on the same holiday and we didn’t have the problems with TUI but with Palma Airport apart from that a brilliant holiday 👍😎
I had to wait as long as you for my bus! The tui people didn’t even care for us😊Edit: When I went on jet 2 we asked a person who worked there and the bus was right behind them! They even told us it was on the left but we were originally told to go to the right
@@JsFirstUTube I see what are they playing at 😕
Why don’t you fly with British Airways ?
It’s more expensive but you seem so discerning you deserve quality and class.
FFS
Wants champagne for beer money
😢I've travelled many times long n short haul with tui never had a problem infact for many years jet 2 are just the same.
It's not customs its security
‘Why did they disappear?’ Finished a 13 hour shift?
🤔we don’t know very odd, it’s not the fault of any of the staff it’s the management to blame, low wages and short staffed 😐
Sunwing is TUI but a diffrent livery, They just help out in the summer months.
Sunwing is a Canadian Budget Airline , part owned by TUI. They help each other out by swapping aircraft when needed
It’s disappointing that tui didn’t have the bus ready like being outside hot and sweaty for like 2-3 hours waiting for a bus that never came so disappointed hope u had a good holiday tho
(I’m late lolz)
Hi, when everything was sorted, we settled down and had an amazing holiday, the hotel was fantastic, the TUI reps were also fantastic couldn’t do enough for us, and also made some amazing friends, it was that good we are going back in June, and yes flying with TUI to see if anything has changed, hopefully this time will be plane sailing, and we should have a great journey.
Thank you for your support and subscribing .
NeilR 🙏👍😎
@@neilrgreatestadventures that’s great news I been with tui and jet2 they are good airlines from East Midlands airport
Totally agree with the last comment on here, I’ve had lots of holidays with Tui, and they have had things go wrong, but they are a very good holiday provider, from all the reviews you’ve put on about TUI, all seem to be slating Tui, you’ve had lots of Tui holidays and yet you still seem to be holidaying with Tui !!! I suggest you should try other holiday companies and i assure you you’ll be back, all the airports here are organised with the thousands of flights every single day, things go wrong in everyday life, everyday!!
Stop moaning and book it all independently if you don’t want to go with a travel company, problem solved!!
Went with jet2 to Lanzarote , very impressed very professional .
we flew with tui in July from ema to palma and had a good experience however i did book a taxi for arrival but got the bus back from cala bonna turned up dead on time sorry you seemed to have had a bad time of it .
I had 2 poor experiences with Tui within the last couple of years. First one was to cancun, 2nd was going to Tenerife. Similar issues as yourself. Have since been away with Jet2 twice and will not be using Tui again. Check in was a breeze and so was the whole experience actually. All staff were great. Would definitely recommend jet2 over Tui
Jet2 no problems as yet !
Same here Cameron . I went to Malaga with Tui . " organised " chaos . Much prefer Jet2 .
Wow. if you want service like you say dont use budget airlines use Business class - budget airlines are a fraction proce wise of what flights costed 20 years ago. The Tui app gives you all the transfer info etc you need. frankly I pity the people youre on holiday with. Jeez......
I've had really good experiences with TUI but it's not good that some people have bad ones:-(
Bus 83 - hope you bring out a sequel ! Angry little man
🤣🤣🤣
Bet you’re fun at parties …..😳🙄🤔…love to know what you do for a living ??
Professional moaner 😂
I’ve honestly never had a problem with TUI however I am due to fly with them in April next year on the exact same route as you 😂
Hopefully after everyone seeing the video things will change, I did speak to one of the main reps and she also watched the video.
So fingers crossed 🤞
Try Sharm el shek airport and their security and you would change your mind on EMA's , Nice shirt Micheal COYP
I went to Lanzarote from with tui Exeter Airport and checking was quick security was quick only thing was that my plane was 2 hours delayed so then we boarded the plane and as we got to Lanzarote we had to turn round and go to Gran Canaria and then we got to Lanzarote the next day
@@Lucas-jt5hy oh no not good I hope the holiday was good 👍
@neilrgreatestadventures yeah it was amazing and we could not clam an of it back
@@Lucas-jt5hy I had something similar I went to lanzarote with tui from East Midlands and it got delayed for an hour and a half
@MarlieAndWaffleAndMerlin yeah It really bad when that happens
So whats the problem your on a plane flying to your chosen destination 😅😅😅 newbies.your called to the gate early to speed up boarding
Moaning and looking miserable seems to be an English pastime
😂😂😂
what's wrong with a lady flying the plane?
@@chocoblaze890 nothing way !
Become u made out like it's a big deal that it wos a lady creep it's 2024 micro aggressions bro
Sunwing are exact same as tui, apart from the livery. They have the same service as TUI, they have the same Interior and seats as TUI.
Better in every way 👍
I've been there, done that with both of these issues... To solve it, we never go to the gate when they announce it... Ryanair especially, hold you there at the gate for ages, we'll before the flight happens, even if they know it's delayed...
In fact, I've noticed they open the gate even earlier if it's delayed sometimes... This is just because it's more convenient for them, not you!... So these days, we book a lounge, chill out and start walking down to the gate 15 minutes before the flight is due or when it says boarding, whichever is first..
We've also had the coach problem loads a times back in the day with multiple travel companies... So now, we always book a private taxi... I've never had one late and they're always waiting for you at departure... We also tend to book a resort close to the airport so that if it is late or doesn't turn up, we can just grab a local taxi or bus at the airport... Far less stressful and more efficient... It also means that we don't have to wait for all the drop-offs that you get on coach transfers like this too, which I hate!...
All this costs more but it is a drop in the ocean compared to the amount we spend for the holiday... Doing it this way actually makes the whole travel day relaxing.
It's not on Sally
Flew with TUI recemtly. Luckily didnt have any issues
I've thought you'll go to Magaluf and show the best party place in Europe :)
Next year I will be there 👍
Hi there
I just wanted to let you know that there is a Spanish restaurant in Lowestoft suffolk called the bath house lowestoft restaurant.
I hope you can visit?
Thanks
Ryan Dabdoub
You think thats bad. You've never flew on a RAF Hercules. Then gone through their procedure.
10.35 what did he say .,?
I have flown with what is now TUI over many years, going back to the early '90's when they were Air2000. Also I have been to PMI from BHX and overall have enjoyed the experiences, and must say that looking at the shops airside at EMA, they look better than BHX, so maybe one day I'll try to fly form there. As for you criticising the conditions at check in, yes, two staff at the desks could have been improved, but the moaning about the security check in and then the airport having no air con is out of TUI's hands, so complaining the HM Customs or the airport may get a response..I remember the times I have been to Majorca and yes, that is a big coach park there, but sometimes the adventure of hunting your coach seems to add to the holiday experience. The last time I flew with TUI was two years ago, flying from BHX to ZTH (Zakynthos, Greece). On the way out it was like yourself, on a 737-800. (The plane for your flight out is 8.4 years old). Modern, nice, but cramped. For the return flight, we were told at the last minute that TUI had not got any of its own fleet available, so we would fly back with a Spanish airline called Privilege Style, actually based at PMI, so dreading the change, we got to the airport and saw the plane. It was a 25 year old 757, but I did not care about its age, as I love the 757's, so this made my day. Spacious, comfortable and, as i was in Row 3 for the flight out, I was in Row 3 for the return...More foot space and "in front of the curtain". The only complaint I had with TUI for the Greek holiday was that there were no reps at the resort, and as I have been to Zante about eight times with them, this seemed a step back from what I would normally be used to there.
Hi Davem9208,
So over the years I have also flown with TUI and before that they were Thompson and before that Britannia and never experienced any problems that needed to complain about, I can not blame any of the staff for the experience we had, it’s all down to management and money at the end of the day. In years gone by all employees could not do enough for you, but due to rubbish wages that’s paid at the moment you can not expect top class service, which is such a shame, these days.
I feel so sorry for employees, things need to change and employees need to be more thought of and paid what they deserve.
And then you would get employees giving 100% like the old days.
Anyway l have booked the exact flights for next year to film to see if my flights with TUI are better or worse, so keep a lookout in 9 months time to see what happens.
Thank you for taking time out to message me, I really appreciate reading what experience others have had good or bad, and also thank you for supporting my channel and subscribing, and having many more great holidays in the future.
Thank you kindly,
NeilR 🙏👍😎
Hi Neil, thanks for the acknowledgement of my message. As for my flying history, my first was for a school trip when I was 13, flying Dan Air (remember them) in a BAC 1-11, flying from Gatwick to Gerona in Spain. Years later, it was Air 2000 to Zante on a 757. The following time I flew it was with my mother, as we had recently lost my father, it was her first flight, so back in a 757 of Air 2000 we took off from BHX and levelled off at 4000 ft. Back then having the info screens up, I mentioned to my mother that there must be a fault with the plane, as the initial level off should have been 6000. She talked it down, possibly out of concern, so we just carried on at 4000. Shortly after, the pilot came over the speakers saying that, because of a "minor technical" issue, we would have to land at Luton. Upon this, the pilots lowered the landing gear, deployed the speed brakes and increased throttle to the engines, therefore burning off fuel before a heavy landing. Needless to say that we were chased down the runway by the airports fire service. The fault turned out to be a computer glitch which, although the plane could have got to Greece okay, it would have been grounded on arrival. We were stuck at Luton for four hours waiting for a time slot. Maybe this was not the best intro flight for my mother. Since then I have actually flown Thomson too, now TUI, so kept to the same company overall. i did not realise that Britannia were part of TUI's history, but back then they were competitors. I hope to fly again next years, either Majorca or Zante so may well use them again, although Jet2 do seem to appeal a bit@@neilrgreatestadventures Regards. Dave
@@davem9208 love Zante i used to stay in Tsilivi, I was last there in 1997 it looks a bit different now, been watching new videos from this year, it’s grown so much 😎
I stopped in Tsilivi. Small world. Have been there about eight times since '92 and yes, it has changed a lot.@@neilrgreatestadventures
@@davem9208 I was good friends with Peter from the family’s restaurant, plus the rest of the family too and also spur us are used to have one of the speedboats that took trips to the shipwreck, and also did paragliding and waterskiing. I also stayed at the Mavrikos hotel up the hill abit.
Worth noting Jet2 recruit their own ground staff. TUI don't - they use handling agents such as Swissport.
When we landed back at East Midlands there was no ground crew for a least an hour and you’re right Jet2 landed, and they got unloaded straight away by their own crew, but I know I said I would never fly with tui ever again, but I have now changed my mind and will be giving TUI another chance and I’ve also booked the same holiday for next year, to if they have changed things in a year. Hopefully TUI have seen my video and look into things, if not and the fail, it will make good filming and viewing 👍
Hey love then channel always flew with tui from east mids never any problems always a 10/10 expirence you must of chose a day were the airport was on a down low 😂
TUI don't do check in, it is Swissport Used to be Servisair, they wear TUI uniforms (no idea why)
You are obviously not very well traveled! I have been flying internationally since 1968! I have flown with many carriers, in & out of many different airports in Europe, Canada & many parts of U.S.A. This was no different to most travel days! there are always queues, the only answer is to always fly 1st class & even then there are often queues for passport control! Best you spend your holidays at home if you get so flipping stressed & angry!
sun wing is associated with tui so they use their planes i was on one in zakynthos a couple of years ago felt weird though i must say!
Easyjet holidays last week was great
You're said it was a nightmare flight? Contradictions I think? You said the flight was fine. It's the queuing you didn't like or waiting for a bus! Unfortunately this does happen, no matter what airline you fly with. I'm afriad you'll just have to suck it up and enjoy your holiday and your flight back! LOL!!
You blaming TUI when I see most of your problems it's with the airport staff not actually the airline itself and yes Sunwings it's part of the TUI group so if you a enthusiastic of aviation make sure you know your stuff instead of blaming the wrong companies/People...
It is aTUi aircraft shared with Sunwing, Sunwing use it in our winter months sorry I answered this as you said it on blog but pilot told you anyway
Yeah the pilot said that on the plane I did video that so you could all hear, it would be good though if TUI told the passengers before hand that this would be happening, there was a lot of people saying the same things that I was, but the plane was good, staff was brilliant and very kind and friendly, also the pilot was very helpful and also the plane was very clean and tidy, it’s just a shame that the TUI staff at the airport ruined the day.
@@neilrgreatestadventures it was swissport staff not tui at the airport at check-in
Stop moaning tui is a lot better then all the others
Hi Neil I’m Extremely Sure I seen You On My Flight! With Tui! If I Knew It Was You I Would Have Said Hi!😅
Maybe next time, do you get your transfer ok to your hotel
@@neilrgreatestadventures Yes Neil! The Transfer Was Great! Thanks
@@OnBoardWithMe brilliant 🤩
It's one of them holidays,,, when it's starts off on the wrong foot..... Everything seems alot worse...... Hope the holiday was better....
Hi, Yep you’re right, but all ended well, we all had a great time, it was that good we have booked to go back in June, and I will be doing another vlog on the trip to see if it’s any better a year later.
Thank you for subscribing and watching.
NeilR 🙏👍😎
@@neilrgreatestadventures hope u have easier time.. Say ye will.... I'm for Protaras with TUI.. So hope no missapps....
@@platoond have great time love Grease, need to take a visit there soon 😎🙏👍
@@neilrgreatestadventures is Cyprus mate... Been quite a few times...... Brilliant place...
You sound surprised that there's a 'lady flying the plane'. They can do stuff, you know.
Best flight ever, the flight and the crew were amazing, it was a shame about everything else.
Can happen with any travel agent they are all the same.
This guy is Karl Pilkington but less witty. Had a laugh at him whinging to start with, although it got a bit much towards the end.
Have you seen the kind of person who goes on these kind of holidays thank god I've never actually been on one or ever will be on one. Cheap holidays in other people's misery.
Been with tui years never ever had a problem
Can't beat flying with JET2
Some people just live their lives to complain you have boarded the plane but where is your daughter who put her moaning input on the video she must be a clone of her father moan moan moan
Oh the comments lol. I do agree, you dont half whinge, but I still enjoyed the video lol. Im sat at work, just wishing I could swap places and be queuing in that TUI line to check in haha.
Hi Alec, we still loved the holiday that much we have booked to go back in June with TUI, and yes I will be filming to see if there’s any changes, (if they let me on the plane 🤣🤣)
Thank you for your support and subscribing,
NeilR 🩷😎🙏👍
@@neilrgreatestadventures what would they ban you for moaning.... im sure ive seen you on an episode of complaints uk
Its the way he trys to call a girl out for flying a plane like its wrong and calls the guy in the coments sexest for calling him out i couldent right it its like a monty pythone bit cracks me up
If You Really Hate Tui, Because The Plane Isn’t There’s Sunwing Is Just A Canadian Airline Trying To Get Shut Down By Westjet another Canadian carrier.
sunwing is part off tui by the way
Yes I no that now and they were so professional at their job they actually made up for all the problems we had at the airport and East Midlands and also in Spain. I would definitely fly with Sunwing again as the air hostesses, plus the pilots were so polite the plane was so clean and tidy and the air hostesses. could not do enough for you a credit to their airline.
Budget airlines, did you expect first class service? I'd love your life as you've never seen things go wrong before, whilst me and everyone else knows it's just a part of life, and travel with a budget airline. PS they can't get "more staff" because a) the industry and pay sucks and they won't increase it, b) dealing with customers who think screaming at someone behind a desk will solve issues. If only those people had people turn up to their work, they won't like it.
Seems like someone who goes to a Travelodge and expects room service and a champagne breakfast 😂
The flight wasn't a nightmare,but the arrival was.Not a fan of Tui but not their fault.
That,s nothing I nearly ended up on wrong bus luckily seen on app changed bus number need make sure have tui app as don't always notify with text only thing tui to jet2 on charter 737 or 767 don't get much leg room no rep on coach have one airport once on bus on own luggage is 15k jet2 is 22k i only tend use tui aw travel alone get free seat allocation as well charge on package but jet2 is better going in group as Likley pay less on seat fee,s
Just on your comment about the size of Palma airport. Palma airport is the 3rd biggest airport in Spain after Madrid-Barajas and Barcelona El Prat. Your TUI your experience looks terrible what a total shambles. Great video though. 👍
Thank you, I’ve booked with the family to go back in June with TUI and to see if there’s any changes. East Midlands Airport was on rip of Britain this week showing the bad experiences people have been having this year, and they had all of the same problems we had, and it’s all down to staff shortages, if they paid them more wages they would probably get more out of the staff.
Any way thank you for supporting me and subscribing to my channel, and I hope you enjoy all the new content I will be posting soon 🙏👍
Nightmare Click bait...you said flight was okay. Contradictions.
Was until we got to Mallorca airport
If you read some of the comments it’s always happening apparently
Jet2 are the best ❤
Stop blaming Tui for things they cant always control or get the hell of the platform because you sont deserve to do this if all you do is complain
Chip on the shoulder!,
Has this guy ever travelled before? He flew on time and arrived at the hotel the same day ... with all his luggage! Moan moan moan!
🤣
The English abroad. Stay at home please.
I don’t no if you notice that there were old people having this problem with TUI and also disabled people in wheelchairs , that didn’t get to their resort for about 2 1/2 hours, some of them even was told to get on the wrong bus and then had to return to the airport.
SHOCKING 😡
Tui is terrible for pretty much everything , I avoid flying with where possible . I find there planes always are dirty for starters , customer service is terrible esp if you occur or have problems whilst on holiday. If you go with them just have the expectation that if problems occur they won't be dealt with and hope you are lucky enough to not experience any issues where you ever need assistance .
Should of went to Blackpool lad.
😂😂
get a grip
Great that you all made it to Palma, Mallorca after all the trouble
Keep on taking the pills, then perhaps you won't feel stressed with travel
😂😂🤣😂😛
my god he likes a moan
That was fun to watch Neil and only because i absolutely detest the airport all and every airport 😂😂 it is a necessary evil if we want to travel . But it will be worth it once you get there .
Tui is not at fault for the staff in east midlands. Its the airport
It’s not the staff it’s the managers and the top management not giving them enough staff to help.
We stayed at this hotel in may, liked santa ponsa, the hotel was nice,staff lovely, but the food was awful, hope you have a good holiday😊
Complaint for compo in coming?
What a whinging post
"Why call us to the gate when theyre not ready?" So everyones there and theyre not having to final call boarding for those lazy ignorant passengers who think theyve got all day 🧐
Tui rubbish mate had so many bad experiences with tui jet2 anytime wouldn't ever book with them again never any staff
We booked with TUI for October and they palmed us off with easy jet for the flights! Now paying £85 for the privilege of luggage! 😂🤦♂️
That’s crazy have a great holiday 👍😎