Your video was great! I love to travel and watch reviews beforehand and you capture the real life info part with a bit of video well done! Looking forward to visiting for sure!
Hiii Christine, I just watched all your videos and they're so informative!! I love the energy and appreciate the effort put into them. Couple of my friends and I will be visiting this resort and we were hoping to leave the resort to visit downtown Cancun. Therefore, I was wondering if you left the resort and if so, what was your form of transportation? We're slightly worried for safety reasons and would love to know your opinion! Once again, love the content.
Hi hscams! Thanks for watching! I'm glad you've enjoyed the videos. When I'm staying in Cancun, I always leave the resort to check out the malls or grab a beer out somewhere & have never had any issues. I caught the local bus several times (MX $12 / US $0.72), went to the grocery store at the top of the Cancun peninsula, walked around Plaza La Isla, Plaza Kukulcan (aka Luxury Avenue Mall) and we took an Uber to the new Mayan Train, which we rode to Playa del Carmen. I've got a full video on that coming out (stay tuned!) but (spoiler alert!) there's no transportation from the Cancun train station back to the hotel strip. So it was either a very expensive cab ride or the local bus (ADO) to downtown (centro) Cancun. We did the latter and then caught a peninsula bus to our resort. So all in all, probably took an Uber 4 or 5 times, the bus 4 or 5 times. Didn't bother with any taxi rides this time (Uber instead - saved me TONS). Obviously, be a smart tourist and don't flaunt any valuables, keep your cash & credit cards safe, and be wary to avoid any dodgy areas. Have fun!
Wow, your video was so detailed and exactly what we are searching for since we are going be there later Sep. We like to know couple things you may know: 1. During the dinner time, can we order wine or other alcohol-drinks? 2. What's the latest check out time? If we checked out, can we still have something to eat since our flight is very late of the last day. 3. Is any fish in the club beach area?
Hi Rachel! Thank you for watching - I'm glad you found it informative! Yes, you can order wine, cocktails, etc during dinner - most restaurants have their own bar or at least there's one very nearby - no extra charge for this unless it's a bottle of wine or fancy champagne. I seem to recall checkout was noon BUT if your flight is later in the day, you can definitely stay and have lunch or drinks or go for a swim! I mean, if your flight's at 11pm, they may expect you to leave before that but I've never had an issue staying until mid- or even late-afternoon. Ha ha not sure if you're asking about fishing on the beach or eating fish in the restaurant - there are fish out there but you would need a license for this. I always see people fishing but rarely see anyone catch anything. If you mean fish on the menu, yes there are Fish tacos and Tuna Poke nachos and I believe a catch-of-the-day item (usually Mahi Mahi). I hope you have a fabulous time there!
Thank you so much for your videos. We have been considering this resort for September. Did you mention that there is no Butler service? Also, do you remember the coffee bar hours? We will book vantage club if we book so I guess we have nespresso in the room but love a coffee bar at an all inclusive.
Hi Crystal! Correct - no butler service here - it's not on the same level as Dreams or Secrets or Zoetry, but I was quite happy with it regardless. The coffee bar is open 24/7! One thing to note - if you drink a lot of coffee, you can go into the app and make notes for housekeeping to leave extra coffee pods in your room so you never run out! Have a great time!
Great recap! Do you know if the Japanese will be adding a hibachi option or is it just a sit down place? I've been looking at the menus and this one is my least favorite. I'd be happy with a hibachi option.
Hi Christine!! No - no hibachi / teppanyaki stations here, I’m afraid. I am wondering though if the beach club will ultimately be open for dinner. I mean, no reason it couldn’t be, right?!
Hi @ChristineTurner, we currently have mid November booked for this property and are still not sure. I know there are some kinks to still be worked out and I'm open to that. My wife and I just got back from celebrating our 25th anniversary at Excellence Riviera Cancun in February and enjoyed it very much. We like great pools, great restaurants, and a good beach. We are trying to decide between Vivid, Haven, and Valentin Imperial. What are your thoughts on Vivid vs those other two? Thank you as I have enjoyed your reviews. :)
Hi Michael! Oof well unfortunately, I haven't been to Haven yet and although I've sent clients to Valentin (which they really loved), I haven't been there either. Ha ha they make the short list of resorts I haven't been to! Excellence is definitely higher calibre and Haven as well. I'd say probably similar to VIM but I know the beaches in the Mayan can be very hit & miss with the sargassum; whereas, Cancun doesn't typically get hit as bad and the Vivid beach club is stunning. If the rates are similar for Haven and Vivid, that would be a really tough call. Sorry I can't be of more help on this one...
@@ChristineTurner No worries. I appreciate you replying. I kind of get the feeling that Vivid, by design, is a little bit of a category down from those other two resorts. The prices right now reflect that though. I'm aware of the sargassum situation as we experienced that at ERC in Feb. Probably is going to come down to whether or not Vivid has all of the kinks ironed out by mid Nov. If not, we might hit one of the other two resorts. Thanks for your feedback. :)
Hi Catherine! No there aren’t any paths through the mangroves and I wouldn’t advise looking for any as they’ll be full of mosquitoes and you might encounter crocodiles. The golf course is also off limits because it’s owned by the Iberostar resort. (I would have loved to have been able to cut through it to get to the beach club!) I’m not sure what time the pools were open til but I’d say 6 or 7 -then they close them to add chlorine and sanitize them for the next day so you definitely don’t want to be in there until those chemicals settle down!
Do you know what was in the green juice when you’re welcomed in? I had it and it was surprisingly good. Now I’m home and want to juice but I can’t remember what was in it.
Hi Breesh! I see that you also posted in the FB group - it was definitely a pineapple & cilantro combo but I was interested in seeing everyone's answers. Unfortunately, Amazon Canada doesn't get that Yugo juice but I have real pineapple and cilantro in the fridge right now so maybe I'll have a go with it & see if it tastes the same - it sure was good and I've been told it was even better with a splash of rum in it! (Wish I'd thought to ask for it with vodka or something while I was there!)
we have a trip planned there next week but we're deciding whether to cancel and pick another spot. if you were to pick another resort in cancun, which one would you choose?
Hi David! Oh wow there’s a bunch of people who follow my channel arriving next week - sure you don’t want to stick it out? So many great resorts in Cancun to choose from but each is unique. I’ve liked Sandos Cancun, Secrets The Vine, Hyatt Zilara, Hyatt Ziva, the Riu Palace resorts… Wyndham Alltra is ok but more basic. Same for Dreams Sands. Le Blanc goes the other direction with full 5* everything but has Juliet balconies. Hard rock is nice but. Ore of a party place. The Palace resorts are a good option with exchange privileges. Really so many options to choose from and I’m probably forgetting some!
@@ChristineTurner thank you for the reply and suggestions. My girlfriend and her friends were looking forward to the amenities that are unfortunately not available yet and would prefer a walk on beach from the resort. Your videos are great and gave important information. Thank you for the upload
@@davidhernandez1105 I totally get it. It’s a unique property and without those funky amenities, it may not be the right fit. I saw the macrame class on IG but personally I wanted the pottery class or the pastry making. I think once those things are happening there will be a flood of folks going. If you want it for a future stay, I’d book it now before the price jumps!
Great info. Any idea how wheelchair accessible the beach club is? Do they have a beach wheelchair like Hyatt Ziva Cancun? Is the beach shuttle wheelchair accessible? TIA!
Hi Threaded Pieces! I don’t actually think the beach club is very accessible at all. I don’t recall any elevators so that would really restrict things. That said, I think the main resort is actually quite accessible. If you can forego the beach, it’s a good option.
@@ChristineTurnerThanks so much. That's what I was guessing based on the video but thought I would ask. Glad to hear that the rest of the resort seems pretty accessible.
@@threadedpieces4517 When I first started out in the travel industry, one of my colleagues was in a wheelchair and was constantly looking for resorts where she could take a group, that would work for her needs. We discussed her requirements & ever since, I've always sort of had it back of mind when looking at a resort, hence my comment about it in the Hyatt Vivid Beach Club video. The biggest challenge always seems to be the public washrooms - either the doors aren't wide enough for a wheelchair or the sinks are too low!
Hi Christine, if you had a 45-year old (single and straight) solo-travelling son who was professionally employed, trendy, a foodie, loves tequila, not into wild swinging action but wants good quality fun with like-minded singles, which resort would you recommend??
Hi RBVan! Well i'd be inclined to stick to urban resorts instead of something that's more remote - this way, he'd have options to sightsee, etc. I'd probably opt for something like Hyatt Zilara or Hard Rock Cancun. If he sticks with adult only resorts, the tricky thing is to avoid ones that are more couple-y and at this point, I think Vivid has been more aimed at couples than singles. The food here definitely hits the mark though. Is he just looking at Cancun?
Hi RBVan! Well in Playa del Carmen, I'd recommend the Hilton Playa del Carmen - great location and great food and lots of singles. Breathless in Cancun or Riviera Cancun might be an option to consider as well. I haven't been to the one in Cancun yet (I'm booked in Oct) but historically, I've stayed at the one in Riviera Cancun 3 or 4 times and the one in Cabo about a dozen times and they do tick all of the boxes...
Listen don’t mislead people I stayed here for 8 days and there no food options except breakfast in the restaurants foods are disaster and small portions. I don’t know what standards do you have that you can say that there was a lot of options and good food and it’s was dead by 9 :30 like a retirement house definitely
Hi Leyla! I don’t know when you were there or where you were looking for action but it was plenty busy while I was there at the beginning of the month and the food was great. (For reference, I have stayed at Grand Velas, Le Blanc, Sandals, Hyatt Zilara, and many other 5*+ resorts). I think some people went in thinking this place would be an upscale Oasis or Temptations party resort and it’s quite the opposite. Thanks for your feedback though. As I said - everyone has different tastes and preferences.
My husband and I stayed there a couple weeks ago. And we ate at six different restaurants so not sure when you went that they only had one restaurant available. The food in most of the restaurants was good We had portions are small but you can order as many portions as you would like if you’re still hungry. I think it’s a great idea to have the smaller portions. That way you have less waste of food.
As far as nightlife. They had activities, and if you wanted to stay out late, all you had to do was to take a Uber or catch the local bus and head to a nightclub or something that was nearby. But they did have daily evening activities and most of activities didn’t start until 9 PM, so I think they lasted longer than 930. And they had live music every night that went until about midnight, and it was
When Dreams opens next door will Hyatt Vivid be able to use the pools and restaurants? Will the beach club be adults only or will that be shared with Dreams?
Hi Karen! I think they're still contemplating this. It's the first combination of a Hyatt Vivid & a Dreams resort, so I think they're trying some different concepts to see what works best for the majority of their guests. Currently, the beach club is planned to be open to all guests (including kids) but exactly what other exchange privileges will exist remains to be seen.
Hi Christine, love the review. However, do you think it's a bit misleading for property management to respond to recent negative Google reviews saying the propery is "fully operational" - despite, as you said, some promised activities and amenities (Vantage breakfast, pottery, et al) aren't up and running yet? Seems like at best a white lie by the resort and at worst, a brazen lie Nevertheless, staying in Auguat and looking forward to it!
Hi Chris! I have seen many companies (including past travel agencies that I've worked with) really struggle with bad reviews. You want to address the issue, but you also don't want to deter new customers. I'm sure the resort cringed at some of my videos, stating that certain things aren't operating fully yet, but that's the truth. Some of the Secrets resorts are fully disclosing that certain things won't be available until 6 months after opening - I think that people respect that and really appreciate that they're getting really great opening rates but that all services may not be 100% in place. I think you're going to be in good hands by August - that's still over 2 months away, so I bet most things will be happening by then. Looking forward to hearing what you think!!
@@ChristineTurner Couldn't agree more, although I feel like telling potential guests the hotel is "fully operational" knowing it is not is setting the hotel up for future unhappy guests. Even changing their language to "although our resort is current evolving over time, we will do whatever it takes to give you a captivating experience" is better than lying about it being fully operational
@@chrisphelan1 wow that’s a great response!! Very well worded and it addresses the concern while stating (truthfully) that they are trying their best to make guests happy. You’re hired!! lol.
I'm not sure If you are getting paid to review this garbage resort But I stayed there and the food is trash quality plus no potions no buffet expt morning small portions tasteless food 10pm no food the worst all inclusive I've ever been period. And it should not be called adults resort because it's a nursing retirement resort. So I'm not sure how you saying it's so good I'm trying to understand your logic and I can go on and on complaining
Hi Lou. No I do not get paid to review resorts. A basic rule of UA-cam is that sponsored videos must be disclosed up front. As for the food, I enjoyed it but I am not someone who enjoys 12oz steaks or buckets of pasta, so, as I said repeatedly in the video, everyone has different tastes. Food was available until 11, with snacks available 24/7. Drinks and rooftop DJ most nights until 1am or later. If you want a party resort (which this resort never advertised itself as), perhaps you would prefer Oasis or Temptations or Breathless. Thanks for your comment.
Your video was great! I love to travel and watch reviews beforehand and you capture the real life info part with a bit of video well done! Looking forward to visiting for sure!
Hi N Holland! Thanks for watching! I'm glad you found it useful.Hope you have a great stay there!
Great review Christine! We arrive June 12. Will let you know how it goes. Nice haircut BTW :)
Hi Allan! Aww thanks!! I hope you have a fabulous time!
Hiii Christine, I just watched all your videos and they're so informative!! I love the energy and appreciate the effort put into them. Couple of my friends and I will be visiting this resort and we were hoping to leave the resort to visit downtown Cancun. Therefore, I was wondering if you left the resort and if so, what was your form of transportation? We're slightly worried for safety reasons and would love to know your opinion! Once again, love the content.
Hi hscams! Thanks for watching! I'm glad you've enjoyed the videos.
When I'm staying in Cancun, I always leave the resort to check out the malls or grab a beer out somewhere & have never had any issues.
I caught the local bus several times (MX $12 / US $0.72), went to the grocery store at the top of the Cancun peninsula, walked around Plaza La Isla, Plaza Kukulcan (aka Luxury Avenue Mall) and we took an Uber to the new Mayan Train, which we rode to Playa del Carmen. I've got a full video on that coming out (stay tuned!) but (spoiler alert!) there's no transportation from the Cancun train station back to the hotel strip. So it was either a very expensive cab ride or the local bus (ADO) to downtown (centro) Cancun. We did the latter and then caught a peninsula bus to our resort.
So all in all, probably took an Uber 4 or 5 times, the bus 4 or 5 times. Didn't bother with any taxi rides this time (Uber instead - saved me TONS).
Obviously, be a smart tourist and don't flaunt any valuables, keep your cash & credit cards safe, and be wary to avoid any dodgy areas. Have fun!
Wow, your video was so detailed and exactly what we are searching for since we are going be there later Sep. We like to know couple things you may know: 1. During the dinner time, can we order wine or other alcohol-drinks? 2. What's the latest check out time? If we checked out, can we still have something to eat since our flight is very late of the last day. 3. Is any fish in the club beach area?
Hi Rachel! Thank you for watching - I'm glad you found it informative!
Yes, you can order wine, cocktails, etc during dinner - most restaurants have their own bar or at least there's one very nearby - no extra charge for this unless it's a bottle of wine or fancy champagne.
I seem to recall checkout was noon BUT if your flight is later in the day, you can definitely stay and have lunch or drinks or go for a swim! I mean, if your flight's at 11pm, they may expect you to leave before that but I've never had an issue staying until mid- or even late-afternoon.
Ha ha not sure if you're asking about fishing on the beach or eating fish in the restaurant - there are fish out there but you would need a license for this. I always see people fishing but rarely see anyone catch anything. If you mean fish on the menu, yes there are Fish tacos and Tuna Poke nachos and I believe a catch-of-the-day item (usually Mahi Mahi).
I hope you have a fabulous time there!
Thank you so much for your videos. We have been considering this resort for September. Did you mention that there is no Butler service? Also, do you remember the coffee bar hours? We will book vantage club if we book so I guess we have nespresso in the room but love a coffee bar at an all inclusive.
Hi Crystal! Correct - no butler service here - it's not on the same level as Dreams or Secrets or Zoetry, but I was quite happy with it regardless. The coffee bar is open 24/7! One thing to note - if you drink a lot of coffee, you can go into the app and make notes for housekeeping to leave extra coffee pods in your room so you never run out! Have a great time!
@@ChristineTurner Thank you! Very helpful!
@@GottaGetAwayWithCrystal Thanks for watching!
I was there 2 weeks ago. Very nice time
Hi Godtre! Ah you must have been there at the same time as me! Glad to hear you enjoyed it!
Nice review! 😎
Thanks for watching!
I plan to go in October to celebrate my birthday.
Hi Ivan! Oh wow what a treat! Are you going solo or with others? Everyone was so friendly there - I'm sure you'll have a great time!
@@ChristineTurner with my mom 5 days 4 AND 5 nights in Vantage club lagon View
@@ivanvargas6590 ah that sounds great! Have fun!
@@Nomercyever93 why you say tha't??
Tank you !
Thanks for watching!
Great recap! Do you know if the Japanese will be adding a hibachi option or is it just a sit down place? I've been looking at the menus and this one is my least favorite. I'd be happy with a hibachi option.
Hi Christine!! No - no hibachi / teppanyaki stations here, I’m afraid. I am wondering though if the beach club will ultimately be open for dinner. I mean, no reason it couldn’t be, right?!
@@ChristineTurner I'm surprised that the resort doesn't have a steakhouse.
@@christinelinnea True! But the steak at the French restaurant were very good.
Hi @ChristineTurner, we currently have mid November booked for this property and are still not sure. I know there are some kinks to still be worked out and I'm open to that. My wife and I just got back from celebrating our 25th anniversary at Excellence Riviera Cancun in February and enjoyed it very much. We like great pools, great restaurants, and a good beach. We are trying to decide between Vivid, Haven, and Valentin Imperial. What are your thoughts on Vivid vs those other two? Thank you as I have enjoyed your reviews. :)
Hi Michael! Oof well unfortunately, I haven't been to Haven yet and although I've sent clients to Valentin (which they really loved), I haven't been there either. Ha ha they make the short list of resorts I haven't been to! Excellence is definitely higher calibre and Haven as well. I'd say probably similar to VIM but I know the beaches in the Mayan can be very hit & miss with the sargassum; whereas, Cancun doesn't typically get hit as bad and the Vivid beach club is stunning.
If the rates are similar for Haven and Vivid, that would be a really tough call. Sorry I can't be of more help on this one...
@@ChristineTurner No worries. I appreciate you replying. I kind of get the feeling that Vivid, by design, is a little bit of a category down from those other two resorts. The prices right now reflect that though. I'm aware of the sargassum situation as we experienced that at ERC in Feb. Probably is going to come down to whether or not Vivid has all of the kinks ironed out by mid Nov. If not, we might hit one of the other two resorts. Thanks for your feedback. :)
@@mbrowning1970 well if you book a refundable rate, you’ve got all your options open!! Cheers!
@@ChristineTurner So true! Thinking that is the way to go. Thank you so much Christine. I wish you well.
@@mbrowning1970 and you as well!!
Was there music at the pools during the day?
@@shirllaliberte3881 yes and it varied as the day went on. Nothing too loud at the pools. More so at the beach club.
Are there any walking paths down by the lagoon? Also, what time are the pools open until?
Hi Catherine! No there aren’t any paths through the mangroves and I wouldn’t advise looking for any as they’ll be full of mosquitoes and you might encounter crocodiles. The golf course is also off limits because it’s owned by the Iberostar resort. (I would have loved to have been able to cut through it to get to the beach club!) I’m not sure what time the pools were open til but I’d say 6 or 7 -then they close them to add chlorine and sanitize them for the next day so you definitely don’t want to be in there until those chemicals settle down!
Do you know what was in the green juice when you’re welcomed in? I had it and it was surprisingly good. Now I’m home and want to juice but I can’t remember what was in it.
Hi Breesh! I see that you also posted in the FB group - it was definitely a pineapple & cilantro combo but I was interested in seeing everyone's answers. Unfortunately, Amazon Canada doesn't get that Yugo juice but I have real pineapple and cilantro in the fridge right now so maybe I'll have a go with it & see if it tastes the same - it sure was good and I've been told it was even better with a splash of rum in it! (Wish I'd thought to ask for it with vodka or something while I was there!)
we have a trip planned there next week but we're deciding whether to cancel and pick another spot. if you were to pick another resort in cancun, which one would you choose?
Hi David! Oh wow there’s a bunch of people who follow my channel arriving next week - sure you don’t want to stick it out? So many great resorts in Cancun to choose from but each is unique. I’ve liked Sandos Cancun, Secrets The Vine, Hyatt Zilara, Hyatt Ziva, the Riu Palace resorts… Wyndham Alltra is ok but more basic. Same for Dreams Sands. Le Blanc goes the other direction with full 5* everything but has Juliet balconies. Hard rock is nice but. Ore of a party place. The Palace resorts are a good option with exchange privileges. Really so many options to choose from and I’m probably forgetting some!
@@ChristineTurner thank you for the reply and suggestions. My girlfriend and her friends were looking forward to the amenities that are unfortunately not available yet and would prefer a walk on beach from the resort. Your videos are great and gave important information. Thank you for the upload
@@davidhernandez1105 I totally get it. It’s a unique property and without those funky amenities, it may not be the right fit. I saw the macrame class on IG but personally I wanted the pottery class or the pastry making. I think once those things are happening there will be a flood of folks going. If you want it for a future stay, I’d book it now before the price jumps!
Great info. Any idea how wheelchair accessible the beach club is? Do they have a beach wheelchair like Hyatt Ziva Cancun? Is the beach shuttle wheelchair accessible? TIA!
Hi Threaded Pieces! I don’t actually think the beach club is very accessible at all. I don’t recall any elevators so that would really restrict things. That said, I think the main resort is actually quite accessible. If you can forego the beach, it’s a good option.
@@ChristineTurnerThanks so much. That's what I was guessing based on the video but thought I would ask. Glad to hear that the rest of the resort seems pretty accessible.
@@threadedpieces4517 When I first started out in the travel industry, one of my colleagues was in a wheelchair and was constantly looking for resorts where she could take a group, that would work for her needs. We discussed her requirements & ever since, I've always sort of had it back of mind when looking at a resort, hence my comment about it in the Hyatt Vivid Beach Club video. The biggest challenge always seems to be the public washrooms - either the doors aren't wide enough for a wheelchair or the sinks are too low!
Is this adults only?
Yes it is. It will have a Dreams resort beside it eventually but for the next few months, no kids around!
Hi Christine, if you had a 45-year old (single and straight) solo-travelling son who was professionally employed, trendy, a foodie, loves tequila, not into wild swinging action but wants good quality fun with like-minded singles, which resort would you recommend??
Hi RBVan! Well i'd be inclined to stick to urban resorts instead of something that's more remote - this way, he'd have options to sightsee, etc. I'd probably opt for something like Hyatt Zilara or Hard Rock Cancun. If he sticks with adult only resorts, the tricky thing is to avoid ones that are more couple-y and at this point, I think Vivid has been more aimed at couples than singles. The food here definitely hits the mark though. Is he just looking at Cancun?
@@ChristineTurner Thanks for the reply Christine. If you know of a better place than Cancun proper with a nice beach (or access to)?
Hi RBVan! Well in Playa del Carmen, I'd recommend the Hilton Playa del Carmen - great location and great food and lots of singles. Breathless in Cancun or Riviera Cancun might be an option to consider as well. I haven't been to the one in Cancun yet (I'm booked in Oct) but historically, I've stayed at the one in Riviera Cancun 3 or 4 times and the one in Cabo about a dozen times and they do tick all of the boxes...
@@ChristineTurner thank you for the suggestions! 🙏 😊
It's a pleasure! Let me know what he ends up booking & how it goes!
Listen don’t mislead people I stayed here for 8 days and there no food options except breakfast in the restaurants foods are disaster and small portions. I don’t know what standards do you have that you can say that there was a lot of options and good food and it’s was dead by 9 :30 like a retirement house definitely
Hi Leyla! I don’t know when you were there or where you were looking for action but it was plenty busy while I was there at the beginning of the month and the food was great. (For reference, I have stayed at Grand Velas, Le Blanc, Sandals, Hyatt Zilara, and many other 5*+ resorts). I think some people went in thinking this place would be an upscale Oasis or Temptations party resort and it’s quite the opposite. Thanks for your feedback though. As I said - everyone has different tastes and preferences.
My husband and I stayed there a couple weeks ago. And we ate at six different restaurants so not sure when you went that they only had one restaurant available. The food in most of the restaurants was good We had portions are small but you can order as many portions as you would like if you’re still hungry. I think it’s a great idea to have the smaller portions. That way you have less waste of food.
As far as nightlife. They had activities, and if you wanted to stay out late, all you had to do was to take a Uber or catch the local bus and head to a nightclub or something that was nearby. But they did have daily evening activities and most of activities didn’t start until 9 PM, so I think they lasted longer than 930. And they had live music every night that went until about midnight, and it was
@@natmcneill8006I guess my dear you should up standards if you consider tasteless bird food good
Idk what you talking about but the food was great! Just got back Friday
When Dreams opens next door will Hyatt Vivid be able to use the pools and restaurants? Will the beach club be adults only or will that be shared with Dreams?
Hi Karen! I think they're still contemplating this. It's the first combination of a Hyatt Vivid & a Dreams resort, so I think they're trying some different concepts to see what works best for the majority of their guests. Currently, the beach club is planned to be open to all guests (including kids) but exactly what other exchange privileges will exist remains to be seen.
Hi Christine, love the review. However, do you think it's a bit misleading for property management to respond to recent negative Google reviews saying the propery is "fully operational" - despite, as you said, some promised activities and amenities (Vantage breakfast, pottery, et al) aren't up and running yet? Seems like at best a white lie by the resort and at worst, a brazen lie
Nevertheless, staying in Auguat and looking forward to it!
Hi Chris! I have seen many companies (including past travel agencies that I've worked with) really struggle with bad reviews. You want to address the issue, but you also don't want to deter new customers. I'm sure the resort cringed at some of my videos, stating that certain things aren't operating fully yet, but that's the truth. Some of the Secrets resorts are fully disclosing that certain things won't be available until 6 months after opening - I think that people respect that and really appreciate that they're getting really great opening rates but that all services may not be 100% in place.
I think you're going to be in good hands by August - that's still over 2 months away, so I bet most things will be happening by then. Looking forward to hearing what you think!!
@@ChristineTurner Couldn't agree more, although I feel like telling potential guests the hotel is "fully operational" knowing it is not is setting the hotel up for future unhappy guests. Even changing their language to "although our resort is current evolving over time, we will do whatever it takes to give you a captivating experience" is better than lying about it being fully operational
@@chrisphelan1 wow that’s a great response!! Very well worded and it addresses the concern while stating (truthfully) that they are trying their best to make guests happy. You’re hired!! lol.
I'm not sure If you are getting paid to review this garbage resort
But I stayed there and the food is trash quality plus no potions no buffet expt morning small portions tasteless food 10pm no food the worst all inclusive I've ever been period.
And it should not be called adults resort because it's a nursing retirement resort.
So I'm not sure how you saying it's so good I'm trying to understand your logic and I can go on and on complaining
Hi Lou.
No I do not get paid to review resorts. A basic rule of UA-cam is that sponsored videos must be disclosed up front.
As for the food, I enjoyed it but I am not someone who enjoys 12oz steaks or buckets of pasta, so, as I said repeatedly in the video, everyone has different tastes.
Food was available until 11, with snacks available 24/7. Drinks and rooftop DJ most nights until 1am or later.
If you want a party resort (which this resort never advertised itself as), perhaps you would prefer Oasis or Temptations or Breathless.
Thanks for your comment.