Always make them wait till the funds have been deposited into the account. It once took 30 mins but they're not leaving with the item until its confirmed.
@@Anarcho-Pragmatist It never entered the account, 0:49 "before it got deposited" it got cancelled. Auto-deposit does not mean instant deposit. This was mere negligence on seller's part.
She had auto deposit set up so it’s automatically deposited or that’s the assumption how you know it’s secure after that deposit on your accounts she just showed it can be clawed back
@@Jayl__ auto-deposit means that when someone sends money to a number you chose, you dont have to log in your account and enter security question. it does NOT mean that the money is deposited as soon as it is sent. sometimes interact is slow and it takes time. so it is her fault really for not validating that the money was in fact deposited into her account before letting them leave.
That is not TD’s fault though. Their system doesn’t allow their customers to cancel but some credit unions do so it has nothing to do with the receiver, it’s all on the senders end and the sender that has that ability is the credit union
Go to the RCMP. I did (with a bogus online sale) and it worked well. Situation not identical but still was an online scam. Reported to bank; brought detailed information to RCMP and a file was opened. Bogus seller had account frozen; funds were returned. And the RCMP officer was as pleased as I was. Glad TD returned the funds. A goodwill gesture, indeed.
TD did not 'RETURN' the fund - TD paid this lady out of TD's own pocket. This transaction was cancelled and the fund went back to the sender's (aka Scammer's) account (definitely not a TD bank account as TD does not allow an e-transfer which has been auto-deposited to be cancelled).
Interesting. I once etransferred someone some $ and was scammed. Didn't get what I paid for. I reported it to Toronto Police, whom had to refer me to a Quebec jurisdiction after, because that is where the scammer ended up living. Sadly I didn't end up getting my $580 back. Just gone. I wonder, if I had gone to the RCMP, if I would have gotten my money back...
OK, but why make TD seem like the bad guy when the fault is with the buyer (who obviously is with a Credit Union.) Buried within the TD is the bad guy sandwich (at 1:39): Bank Customers are unable to cancel. Credit Union customers are able to cancel. Shouldn’t you go to the credit union and ask them to send the money and close their loophole?
If TD can see the name and identity of the person that sent the cancelled etransfer, can’t they give police that information to investigate that person for fraud?
TD woudnt.. just the account number/bank ID... it would be up to the scammers bank to give that info and it would probably be against the law to give out the info without a warrant.
@@freddytang2128 ahh maybe than, giving out the info without a warrant probably would be illegal even for TD to do. calling police and filing charges would maybe end up with a warrant for that info.. just handing to the victim would probably be illegal
Lady got mad because it was her own fault for letting a stranger walk away with her power tools before seeing the money hit her bank 🤦♀️thats like letting someone at a store walk away while the debit machine is processing.
I'm sorry to say but it's her fault, she gave him the item without confirming she received the money. Unfortunately there are some terrible like this buyer who intentionally do shady stuff like this. My heart goes out to her....
Interact SHOULD NOT give people the ability to cancel / reverse / claw-back the transfer they sent. The sender must be absolutely sure they want to send someone money, not be given the option to cancel / reverse / claw-back.
Used to be a common thing with cheques, they would scan the deposit slip then edit it to show cash instead of cheque. Your account would show the deposit, but not that it was a cheque or cash, until a few days later when it would be reversed, because the cheque bounced. Finally the banks stopped issuing and accepting cheques, though there still is fraud this way, often using stolen accounts.
I don't get how this could happen if she said she had auto deposit set up how could funds have made it into here bank and be canceled once it's already there?
People in the comments said that even auto-deposit transfers have a 30-minute grace period in which the sender can still cancel the payment. So you should wait at least 30 minutes after the deposit notification, before releasing the goods to the buyer.
She sold the grinder and the buyer sent the E transfer into an auto deposit account and then it was cancelled so the banks shouldve investigated and considered weather or not the buyer could cancell it. since the lady had auto deposit It could not be cancelled.
Just making sure I understand this: She gave the person the product and let them leave before checking to make sure he had given her the money. And it's the banks fault...
No... she checked, the money was deposited before she gave the products; she didn't need to (or shouldn't have been required to) 'complete the deposit' - she had/has 'auto-deposit', which mean, you send money, it is sent/gone/supposed to be permanently gone from your clutches, not able to be rescinded. This was rescinded after the tools were 'picked up'.
0:32 “but after he leaves with the tools, she checks her TD bank account” 0:51 “some had sent an e-transfer the night before but, BEFORE it got deposited, canceled it” She failed to check. She went off a “confirmation number” that wasn’t explained in the video. Maybe he sent her a screenshot and she naïvely believed him. This is a non-story.
@@evilds3261 That's what I would like to know too! I regularly ask to pay with e-transfer when buying stuff on Facebook Marketplace, or Poshmark. Maybe if everyone knew how a cancellation can be prevented, more people would be willing to use and accept digital transfers.
Even with some funds deposited I saw a huge amount disappearing from my bank account after a couple of weeks it had been there happily. Apparently there was a late opposition from the source for a wrong detail record (in their own system) during a chequing transaction. And zouuuuuuuuuuu! ... 50k$ were back to the payment source bank account without a warning. If I had moved or spent a big amount of that money out of the chequing account it was staying on temporarily I could have ended up deep in the red for no valuable reason nor even a heads up from my banks.
I believe she was saying that it did show up in her account (she mentioned having a reference number for the confirmed deposit etc) but then was reversed shortly after through this process.
@@djayjp No, she said, she had a transaction reference number that the buyer did the transaction, but there's always a 30 min wait to get the money for higher amount. The money was never in her account.
So she basically whined to TD and they reimbursed her.. kudos to TD… it was her error!!! She didn’t check her own account to see if it was actually there… Buyer sent her a copy of the etransfer transaction only then cancelled it. Smart on thief. Basic scam.
Remember all articles promising how easy plastic banking would be? Sorta like they promised AI, automation, self driving cars and increased production would make us all rich. Now Justin wants a CBDC so they tax every penny, devalue if you dont spend it, decide what you buy and even seize your money for not voting correctly.
Always make them wait till the funds have been deposited into the account. It once took 30 mins but they're not leaving with the item until its confirmed.
Except that it can still be clawed back after it's entered your account. That's the premise of the cash-back scam.
@@Anarcho-Pragmatist It never entered the account, 0:49 "before it got deposited" it got cancelled. Auto-deposit does not mean instant deposit. This was mere negligence on seller's part.
She had auto deposit set up so it’s automatically deposited or that’s the assumption how you know it’s secure after that deposit on your accounts she just showed it can be clawed back
@@Jayl__ auto-deposit means that when someone sends money to a number you chose, you dont have to log in your account and enter security question. it does NOT mean that the money is deposited as soon as it is sent. sometimes interact is slow and it takes time. so it is her fault really for not validating that the money was in fact deposited into her account before letting them leave.
Exactly Rick my thoughts exactly
That is not TD’s fault though. Their system doesn’t allow their customers to cancel but some credit unions do so it has nothing to do with the receiver, it’s all on the senders end and the sender that has that ability is the credit union
Go to the RCMP. I did (with a bogus online sale) and it worked well. Situation not identical but still was an online scam. Reported to bank; brought detailed information to RCMP and a file was opened. Bogus seller had account frozen; funds were returned. And the RCMP officer was as pleased as I was. Glad TD returned the funds. A goodwill gesture, indeed.
TD did not 'RETURN' the fund - TD paid this lady out of TD's own pocket. This transaction was cancelled and the fund went back to the sender's (aka Scammer's) account (definitely not a TD bank account as TD does not allow an e-transfer which has been auto-deposited to be cancelled).
Interesting. I once etransferred someone some $ and was scammed. Didn't get what I paid for. I reported it to Toronto Police, whom had to refer me to a Quebec jurisdiction after, because that is where the scammer ended up living. Sadly I didn't end up getting my $580 back. Just gone. I wonder, if I had gone to the RCMP, if I would have gotten my money back...
They are making it seem like this is a network error or a loophole when it's simply a user error. (Not waiting to receive funds)
Another reason to demand cash for all sales if you don’t know someone…
OK, but why make TD seem like the bad guy when the fault is with the buyer (who obviously is with a Credit Union.)
Buried within the TD is the bad guy sandwich (at 1:39): Bank Customers are unable to cancel. Credit Union customers are able to cancel.
Shouldn’t you go to the credit union and ask them to send the money and close their loophole?
Good on TD to give her the $480 back. Close that loophole
banks (and big companies in general) only do the right thing when someone contact media 🙄
If TD can see the name and identity of the person that sent the cancelled etransfer, can’t they give police that information to investigate that person for fraud?
TD woudnt.. just the account number/bank ID... it would be up to the scammers bank to give that info and it would probably be against the law to give out the info without a warrant.
Its not their responsibility though. The seller should have checked her account right before letting go of the item
@@gerrya4818 I read the article and it said the TD staff told the lady that the guy’s name was Riley. Seem like TD is able to see name of the sender
@@gerrya4818 I read the article and it said the TD staff told the lady that the guy’s name was Riley. Seem like TD is able to see name of the sender
@@freddytang2128 ahh maybe than, giving out the info without a warrant probably would be illegal even for TD to do. calling police and filing charges would maybe end up with a warrant for that info.. just handing to the victim would probably be illegal
I also lost $588 auto deposit
why is it ALWAYS people get back what they lost after the news reports it, why banks give their customers a hard time just to get back their money?
Did she bothered to check the money was in her account first before turning over the tools?
Lol
Well usually you get a email saying the money was automatically deposited in your bank account. If she did get the email than its not really her fault
Lady got mad because it was her own fault for letting a stranger walk away with her power tools before seeing the money hit her bank 🤦♀️thats like letting someone at a store walk away while the debit machine is processing.
🤣🤣🤣👏 Exactly does not make sense
I'm sorry to say but it's her fault, she gave him the item without confirming she received the money. Unfortunately there are some terrible like this buyer who intentionally do shady stuff like this. My heart goes out to her....
Next time, accept CASH only.
Criminal fraud...Lodge a complaint with the police.
Interact SHOULD NOT give people the ability to cancel / reverse / claw-back the transfer they sent. The sender must be absolutely sure they want to send someone money, not be given the option to cancel / reverse / claw-back.
The moral of the story here is to never sell your husbands tools
😂
oh ya
Used to be a common thing with cheques, they would scan the deposit slip then edit it to show cash instead of cheque. Your account would show the deposit, but not that it was a cheque or cash, until a few days later when it would be reversed, because the cheque bounced. Finally the banks stopped issuing and accepting cheques, though there still is fraud this way, often using stolen accounts.
I don't get how this could happen if she said she had auto deposit set up how could funds have made it into here bank and be canceled once it's already there?
People in the comments said that even auto-deposit transfers have a 30-minute grace period in which the sender can still cancel the payment. So you should wait at least 30 minutes after the deposit notification, before releasing the goods to the buyer.
Simple solution- make sure the money is in your account before handing over the tools.
took going to the media for TD to help a customer. wow
I got scammed too in Scarborough. Lots of scammers in Metro Toronto and other areas of Canada. Beware
She sold the grinder and the buyer sent the E transfer into an auto deposit account and then it was cancelled so the banks shouldve investigated and considered weather or not the buyer could cancell it. since the lady had auto deposit It could not be cancelled.
Just making sure I understand this:
She gave the person the product and let them leave before checking to make sure he had given her the money.
And it's the banks fault...
No... she checked, the money was deposited before she gave the products; she didn't need to (or shouldn't have been required to) 'complete the deposit' - she had/has 'auto-deposit', which mean, you send money, it is sent/gone/supposed to be permanently gone from your clutches, not able to be rescinded. This was rescinded after the tools were 'picked up'.
@@koda3967 Watch the video again. She checked her account AFTER giving the buyer the tools and the buyer went away.
0:32 “but after he leaves with the tools, she checks her TD bank account”
0:51 “some had sent an e-transfer the night before but, BEFORE it got deposited, canceled it”
She failed to check. She went off a “confirmation number” that wasn’t explained in the video. Maybe he sent her a screenshot and she naïvely believed him.
This is a non-story.
@@rjstewart I think she was acting on good faith. Unfortunately, there was no good faith.
@@verar5844 At what point in the video did it confirm that money was in her account?? What's the time stamp?
If he send money and cancelled it, they know who he is and they have to go after him.
I don't understand why neither the seller nor the bank sent the police after the guy!
Lol. She should have checked to see the fund were received. CASE CLOSED. This is not news.
That's foolish make sure you collect money before you give product to customer
How does this have anything to do with autodeposit? Why would it be different if she had manually clicked to deposit?
I believe another news channel did a report on this as well couple months ago
When will people LEARN?
It is true that make sure money has already been deposited into your account.
Is there anything you can do to ensure the money sent can not be cancelled or rescinded by the sender?
@@evilds3261 That's what I would like to know too! I regularly ask to pay with e-transfer when buying stuff on Facebook Marketplace, or Poshmark. Maybe if everyone knew how a cancellation can be prevented, more people would be willing to use and accept digital transfers.
This is why I still won't use it.
Even with some funds deposited I saw a huge amount disappearing from my bank account after a couple of weeks it had been there happily.
Apparently there was a late opposition from the source for a wrong detail record (in their own system) during a chequing transaction. And zouuuuuuuuuuu! ... 50k$ were back to the payment source bank account without a warning. If I had moved or spent a big amount of that money out of the chequing account it was staying on temporarily I could have ended up deep in the red for no valuable reason nor even a heads up from my banks.
Why aren’t Canadians seeing you report on election inference? Isn’t that of any importance? Or are you scared to bite the hand that feeds?
Just accept the transfer before they leave 🤦🤦🤦
No Cash 💵 in person No Deal this is my opinion.
Cash isn’t safe either lots of counterfeit and people willing to use counterfeit cash are willing to rob you 😢
But they would have to see you in person to pull that off. Such is not need with digital transactions.
This isn't new I mean its your responsibiliy to make sure it is in your accourt
I believe she was saying that it did show up in her account (she mentioned having a reference number for the confirmed deposit etc) but then was reversed shortly after through this process.
@@djayjp No, she said, she had a transaction reference number that the buyer did the transaction, but there's always a 30 min wait to get the money for higher amount. The money was never in her account.
Well the sender can cancel it even it is send until the receiver have it in the account
She was selling it so she could get 15 mcdoubles and chips bffr
So she basically whined to TD and they reimbursed her.. kudos to TD… it was her error!!!
She didn’t check her own account to see if it was actually there…
Buyer sent her a copy of the etransfer transaction only then cancelled it. Smart on thief. Basic scam.
😮 😢
Tesla can we reimburse this woman?
Tesla? 🤔
Can you imagine when we only have a digital dollar which is what Justin and Jagmeet are pushing for… Keep voting Liberal….
Wuh??
Remember all articles promising how easy plastic banking would be? Sorta like they promised AI, automation, self driving cars and increased production would make us all rich. Now Justin wants a CBDC so they tax every penny, devalue if you dont spend it, decide what you buy and even seize your money for not voting correctly.
I did it lol
Is this a crypto commercial?
Canadian banking…an early form of digital banking ability 🥴 the ability to transfer money from each other through email addresses…
Ive been with TD for 14 yrs never had an issue
another gullible woman