Will removing the WIFI copper in the video at 6:38 cause lower WIFI performance or is it only bad if you mess up and actually tear it? Because even in this video its was "wrinkled" a bit.
Hi Jerry, thanks for contacting HP Global Social Media Support! I understand that you need to know whether you can remove or upgrade the memory. I will do my best to assist you. The memory is soldered down, on-board memory (customer non-accessible) Binu - Social Media Tech Support
Is it possible to install a fingerprint-reader to a tablet which is shipped without one by replacing the plastic fingerprint placeholder with the spare part #L67417-001?
@@byproxy5715 I am an Engineer for HP and I get testing units all the time. It's the same as the HP elite X2 G4 when it comes to repairability. Very easy to service and replace parts. Dimensions are the same as well so the cases are compatible with one another.
Hi there, thanks for contacting HP Global Social Media Support! I understand that you need to know whether you can use HP Elite x2 G4 Tablet PC without battery. I will do my best to assist you. Yes you can. In fact, it is recommended to remove the battery if the laptop is connected to power all of the time. Regards, HP Support
@@HPSupport Thank you so much for your reply. I was worried that because the HP Elite X2 G4 is not a normal laptop, but more like a tablet, that it would not turn on without the battery.
You're always welcome! I understand your concern but don't worry you can remove the battery and use the laptop on power without damaging it. If you need any help in the future, you can always get back to us. Thank you for being a valuable HP customer. Have a wonderful day! Cheers! Regards, HP Support
Hi Brian, thanks for contacting HP Global Social Media Support! I understand that you are experiencing an issue with the keyboard. I will do my best to assist you. Shutdown the unit(off, not suspended/sleeping) Disconnect the keyboard from the unit. Press the ON/OFF button for 30 seconds (at least). Release the ON/OFF button. Attach the keyboard. Power on the unit. Please let us know how it goes Binu-HP Social Media Tech Support
Hi Madu, thanks for contacting HP Global Social Media Support! I understand that you need to know whether you can replace the storage. I will do my best to assist you. Please refer page number 44 of the user manual to know about replacing SSD: hp.care/3ZsAiHV Binu-HP Social Media Tech Support
Hi there, thanks for contacting HP Global Social Media Support! I understand that you need to know about the keyboard used in HP Elite x2 G4 Tablet PC. I will do my best to assist you. Use the HP Parts surfer to identify the part: partsurfer.hp.com/partsurfer/ Binu_HP Social Media Tech Support
+定啖 thanks for reaching out. The support here is in English only. If you could post back in English, I'd be glad to help? If in case you need support in your language, I'd recommend you to refer our localized channel link: ua-cam.com/users/hpsupporttaiwan
+EnocHD thanks for reaching out. The support here is in English only. If you could post back in English, I'd be glad to help? If in case you need support in your language, I'd recommend you to refer our localized channel link: ua-cam.com/users/HPSupport
Hi Benjamin, thanks for contacting HP Global Social Media Support! I understand that you are experiencing pixel errors. In order to get this issue fixed, please contact our customer care team over the phone or chat for further assistance, as this issue requires Live conversation with you over phone or chat to isolate the issue and provide you instantly with appropriate solution or repair/replacement options available at your place as per the warranty. Please feel free to reach us on call/chat, please access this link to select your preferred country and language option to reach us. Global support link: - www8.hp.com/us/en/contact-hp/ww-phone-assist.html Binu_HP Social Media Tech Support
Will removing the WIFI copper in the video at 6:38 cause lower WIFI performance or is it only bad if you mess up and actually tear it? Because even in this video its was "wrinkled" a bit.
Can this X2 G4 use collaboration keyboard from X2 G3/G2/G1?
Love how repariable this is. How laptops should be.
Hi Jerry, thanks for contacting HP Global Social Media Support!
I understand that you need to know whether you can remove or upgrade the memory.
I will do my best to assist you.
The memory is soldered down, on-board memory (customer non-accessible)
Binu - Social Media Tech Support
How did you disconnect those tiny connectors thats part of the speaker?
Is it possible to install a fingerprint-reader to a tablet which is shipped without one by replacing the plastic fingerprint placeholder with the spare part #L67417-001?
Yes, you can
@@MrDucatiV4 Thx! How do you know? Are you connected to HP or did you try yourself?
@@byproxy5715 I am an Engineer for HP and I get testing units all the time. It's the same as the HP elite X2 G4 when it comes to repairability. Very easy to service and replace parts. Dimensions are the same as well so the cases are compatible with one another.
wonderful video. can the Intel WIFI card be replaced? thank you.
+Yellow Joe Glad to know that the video is so useful to you!!
If I remove a swollen battery from an HP Elite x2 G4 will it work without the battery? Untill I find a replacement.
Hi there, thanks for contacting HP Global Social Media Support!
I understand that you need to know whether you can use HP Elite x2 G4 Tablet PC without battery.
I will do my best to assist you.
Yes you can. In fact, it is recommended to remove the battery if the laptop is connected to power all of the time.
Regards,
HP Support
@@HPSupport Thank you so much for your reply. I was worried that because the HP Elite X2 G4 is not a normal laptop, but more like a tablet, that it would not turn on without the battery.
You're always welcome! I understand your concern but don't worry you can remove the battery and use the laptop on power without damaging it.
If you need any help in the future, you can always get back to us.
Thank you for being a valuable HP customer.
Have a wonderful day!
Cheers!
Regards,
HP Support
Can ram be removed/upgraded?
how can i reset the bios is their a cmos battery inside my keyboard is faulty
Hi Brian, thanks for contacting HP Global Social Media Support!
I understand that you are experiencing an issue with the keyboard.
I will do my best to assist you.
Shutdown the unit(off, not suspended/sleeping)
Disconnect the keyboard from the unit.
Press the ON/OFF button for 30 seconds (at least).
Release the ON/OFF button.
Attach the keyboard.
Power on the unit.
Please let us know how it goes
Binu-HP Social Media Tech Support
Good day. Please is the hard drive replaceable
Hi Madu, thanks for contacting HP Global Social Media Support!
I understand that you need to know whether you can replace the storage.
I will do my best to assist you.
Please refer page number 44 of the user manual to know about replacing SSD: hp.care/3ZsAiHV
Binu-HP Social Media Tech Support
Does this tablet have a cmos/rtc battery in it?
+Austin Serbin Checked the specifcation of the tablet and found that it does not seems to have a RTC battery.
please can you advise how to insert the sim card in this device as i cant really find any
??????
+James Senior Please refer page number 21 of the user manual to know about inserting sim card: bit.ly/3J3pA1M
Hi there, thanks for contacting HP Global Social Media Support!
I understand that you need to know about the keyboard used in HP Elite x2 G4 Tablet PC.
I will do my best to assist you.
Use the HP Parts surfer to identify the part: partsurfer.hp.com/partsurfer/
Binu_HP Social Media Tech Support
买不到。
我很喜欢它的可维护性。至少ssd扩容得到满足。
还有，视频做的不错。
+定啖 thanks for reaching out. The support here is in English only. If you could post back in English, I'd be glad to help? If in case you need support in your language, I'd recommend you to refer our localized channel link: ua-cam.com/users/hpsupporttaiwan
Por usted se me dañó la pc
+EnocHD thanks for reaching out. The support here is in English only. If you could post back in English, I'd be glad to help? If in case you need support in your language, I'd recommend you to refer our localized channel link: ua-cam.com/users/HPSupport
No haberlo hecho mal lol
Plis a help me PC a desintaled a explorer.exe me from brazil
+nickturr May I know the model number of your unit and could you please elaborate the issue you are experiencing on it?
@@HPSupport windows 10
I'm also a hp user
+raj mohamed Welcome.
fuc.... i just crashed my display with these suction pads... it works but it has big blue an red pixel errors.... thanks for nothing
Hi Benjamin, thanks for contacting HP Global Social Media Support!
I understand that you are experiencing pixel errors.
In order to get this issue fixed, please contact our customer care team over the phone or chat for further assistance, as this issue requires Live conversation with you over phone or chat to isolate the issue and provide you instantly with appropriate solution or repair/replacement options available at your place as per the warranty.
Please feel free to reach us on call/chat, please access this link to select your preferred country and language option to reach us. Global support link: - www8.hp.com/us/en/contact-hp/ww-phone-assist.html
Binu_HP Social Media Tech Support