Removing & replacing parts for HP Elite x2 1013 G3 | HP Computer Service

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  • Опубліковано 22 гру 2024

КОМЕНТАРІ • 31

  • @laurensjkok
    @laurensjkok 10 місяців тому

    I have replaced my screen, but the middle of the touch screen is not working anymore. I think it might be the cause of the WACOM board, i might have used to much force when pulling the cables. What part do i need to replace it?

    • @HPSupport
      @HPSupport  10 місяців тому

      Hi there, thanks for contacting HP Global Social Media Support!
      I understand that you are experiencing an issue with the touchscreen.
      Due to limited support on this platform to fix this issue, please feel free to reach us on call/chat. Access this link to select your preferred country and language option to reach us.
      Global support link: - hp.care/3SMAuzX
      Regards,
      HP Support

  • @bete365
    @bete365 Рік тому

    Thank you for great video.
    I have Hp elite x2 G3 .Accidently fallen since then touch works only while logging in but after that it doesnt.( what it suggests ? )
    We cant adjust brightness .
    Any suggestion what hardware has been damsged ?

    • @HPSupport
      @HPSupport  Рік тому

      Hi Jaspreet, thanks for contacting HP Global Social Media Support!
      I understand that you are experiencing an issue with the touchscreen.
      I will do my best to assist you.
      Please refer to the instructions mentioned under this document to fix the issue: bit.ly/2W1r9cq
      Binu_HP Social Media Tech Support

  • @neoton14
    @neoton14 11 місяців тому

    Hi, is there a way to reset the tablet to a factory setting? I am planning to purchase a refurbished tablet but I want to reset it for security purpose.

    • @HPSupport
      @HPSupport  11 місяців тому

      Hi there, thanks for contacting HP Global Social Media Support!
      I am here to help!
      Yes, you can reset a refurbished tablet.
      Regards,
      HP Support

  • @elcurruncho
    @elcurruncho 3 роки тому

    Hi! can you tell me where I can find a clip for a key of keyboard? I have a key broke, I need a new white support to replace it. Regards

    • @HPSupport
      @HPSupport  3 роки тому

      +elcurruncho You can purchase the part from here: partsurfer.hp.com/ Please select your country and enter serial or product number of your unit.

  • @keeplearning2734
    @keeplearning2734 2 роки тому

    Hi! My EliteX2 keyboard cable was cut is there a video explaining how to fix it?

    • @HPSupport
      @HPSupport  2 роки тому

      +Keep learning Please contact our phone support team to fix the issue. Please follow these steps to reach them.
      Step 1. Open link: support.hp.com/us-en/contact-hp
      Step 2. Select the product type.
      Step 3. Enter the serial number of your device or select let HP detect your product option.
      Step 4. Select the country from the drop-down.
      Step 5. You should see the HP phone support number.

  • @vknizeyimanaviateur3417
    @vknizeyimanaviateur3417 2 роки тому

    Tell me how I can get LCD I'm in Dubai???

  • @Indo.Barefaced
    @Indo.Barefaced 3 роки тому

    This one can using 3x4 NVME Pcie?

    • @HPSupport
      @HPSupport  3 роки тому

      +Jibril Please refer 'Storage; under the specification page to know about supported drives: bit.ly/32bH5ZK

    • @Indo.Barefaced
      @Indo.Barefaced 3 роки тому

      @@HPSupport thank u so much

  • @TheCzechBeers
    @TheCzechBeers Рік тому

    Hi is it possible to upgrade the model's RAM ? I am just browsing internet and the RAM is always around 70 - 80%

    • @HPSupport
      @HPSupport  Рік тому +1

      Hi Ian, thanks for contacting HP Global Social Media Support!
      I understand that you need to know whether you can upgrade the memory.
      I will do my best to assist you.
      The memory is soldered down, on-board memory (customer non-accessible).
      Binu_HP Social Media Tech Support

  • @faisalamin1602
    @faisalamin1602 2 роки тому

    I am using my elite x2 G3 for about 2 years now, from the very beginning, I am getting "Blue Screen of Death" once in every 2 to 7 days. After that Tablet restart and I get the message "No bootable Device Found" and system diagnostic option apears. I've to select the diagnose mode and exit the menu. System restart and boot to Windows normally.
    I don't exactly understand , what can be issue. I thought It might be the Memory issue but system diagnostic passed the memory test. If the problem is due to nvme drive, I can easily replace it. But in case of memory then I have to live with it.
    Kindly guide me in this regard. If it is SSD, I'll replace it. Thanks

    • @HPSupport
      @HPSupport  2 роки тому

      Hi Faisal, thanks for contacting HP Global Social Media Support!
      I understand that you are receiving boot device not found error.
      I will do my best to assist you.
      Please refer to the instructions mentioned under this document to fix the issue: bit.ly/3yYUsvH
      Binu - Social Media Tech Support

  • @TheFoeni007
    @TheFoeni007 2 роки тому

    hi, i have an elite x 2 1013 g3 and some performance issues while the temperature is going up to 100 Degrees (using core temp for analysis). Is there a known issues that describes my problem?

    • @HPSupport
      @HPSupport  2 роки тому

      Hi there, thanks for contacting HP Global Social Media Support!
      I understand that you are experiencing a performance issue on your notebook.
      I will do my best to assist you.
      Please perform updates via Windows and HP Support Assistant as mentioned below to fix this issue: Step 1 Windows Updates - 1) In the search box, type and open Windows Updates. 2) Check for updates. 3) If the updates are available, click on install and restart the computer. Step 2 HP Support Assistant Updates - 1) In the search box, type and open HP Support Assistant. 2) Check for updates. 3) If the updates are available, click on install and restart the computer.
      Binu_HP Social Media Tech Support

  • @vknizeyimanaviateur3417
    @vknizeyimanaviateur3417 2 роки тому

    my screen was cracked I need full display assembly tell where I can get it please??

    • @HPSupport
      @HPSupport  2 роки тому

      Hi there, thanks for contacting!
      I understand that you need to purchase the screen.
      I will do my best to assist you.
      You could purchase the part from HP.
      Use the HP Parts surfer to identify the part: partsurfer.hp.com/search.aspx
      And order it via the HP Parts store: bit.ly/3nKMYrs
      Binu - Social Media Tech Support

  • @bowler0328
    @bowler0328 3 роки тому

    Where can download this video?

    • @HPSupport
      @HPSupport  3 роки тому

      +Bowler0328 Please refer this video as it may help you: bit.ly/3l6dYBq

  • @imnotkunex357
    @imnotkunex357 4 роки тому

    Hey i have a hp all in one computer at first when i turn my computer on it just turns on but there is no desplay
    I haven't been on it sense then now when i try to turn it on the screen does not turn on but the computer says its all and it just doing beeping noice

    • @HPSupport
      @HPSupport  4 роки тому

      +King Ming This document provides possible solutions to many common computer start-up issues. Follow the instructions in this document step-by-step to help isolate the problem and find the most appropriate help: hp.care/2oFlOWC

  • @techa2z630
    @techa2z630 4 роки тому

    Sir computer ke boot problem ko solve kaise kre windows xp

    • @HPSupport
      @HPSupport  4 роки тому

      +p comedy thanks for reaching out. The support here is in English only. If you could post back in English, I'd be glad to help? If in case you need support in your language, I'd recommend you to refer our localized channel link: ua-cam.com/users/HPSupport

    • @techa2z630
      @techa2z630 4 роки тому

      we apologize for the inconvenience, but windows did not start successfully. a recent hardware or software change might have caused this. if your computer stopped responding, restarted unexpectedly, or was automatically shut down to protect your files and folders, choose last known good configuration to revert to the most resent settings that worked. if a previous startup attempt was interrupted due to a power failure or because the power or reset button was pressed, or if you aren't sure what caused the problem, choose start windows normally. safe mode safe mode with networking safe mode with command prompt last known good configuration (your most recent settings that worked) start windows normally use the up and down arrow keys to move the highlight to your choice. seconds until windows starts: 29 Sir plz plz fix solution hp mobel h2 1155il window xp

  • @Foygo-ito
    @Foygo-ito 4 роки тому

    Im so happy with hp pavilion x360 because my laptop is not get virus easy ❤❤❤❤❤❤❤❤

    • @HPSupport
      @HPSupport  4 роки тому +1

      +ENERPLAYZ FANS I am glad to know that you like your laptop so much.