Addressing Current Innovations & Obstacles In HVAC Trades

Welcome to the ServiceBusinessMasteryPodcast! 🎙️
🎧Check out our website here: www.servicebusinessmastery.co...
In this episode, we are delighted to introduce our esteemed guest, #Daphne Ziegenfus an inspiring American plumber from #Deluxe Plumbing & Heating. 🛠️
Daphne went from doubting traditional school to finding her calling as a plumber at Lehigh Career & Technical Institute (LCTI).
⏰TimeStamps⏰
00:50 - Introduction
04:00 - Daphne’s background and experience
06:15 - Daphne's work experience and current role as a plumber
13:00 - Introduction of Sera Systems as a sponsor
14:00 - Reflecting on career paths and unexpected turns.
20:45 - Communication with customers
28:00 - The positive experiences of technicians with older female customers
30:00 - Challenges faced by technicians in maintaining professionalism
In this episode, here's what you can expect to learn:
1. The importance of continuous learning and adaptability in the trades.
2. The strategies for handling unexpected challenges on the job, such as equipment malfunctions, broken pipes, or complex repairs
3. Explore the value of building relationships within the industry
4. The importance of supportive work environments
5. The role of mentors in technician training and development.
Join us with Daphne, for an engaging discussion on trades and plumbing!
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Subscribe today and keep yourself updated with service business mastery on UA-cam!
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[@hivysservices]

Very nice episode! Daphne was a great guest.