What is the Role of a Restaurant Manager
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- Опубліковано 13 чер 2016
- Restaurant Owners...I want to share with you exactly what the role of a restaurant manager is.
To learn more please either watch the video above or click the link below to read the transcript or listen to the podcast on my website.
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Thank you,
Ryan Gromfin
The Restaurant Boss
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I should show this to all new managers... most always say... I shouldn't have to babysit these people
That is exactly what they is babysitters...please do show this to your mangers. I also have an employee training classroom online if you are interested let me know.
hi Ryan I am interested to know about employees training classes, please guide me.
Hey Ryan as a Restaurant Manager of any Food & Beverage outlet, what are the ways to bring out and sell excess stock from the store & what are the ways to push slow moving products ?
The Restaurant Boss I’m interested too, how could I get it? Thank you
Agree, Eric ...this is an excellent guideline for our staff who are based in the countryside in Upington, Northern Cape, South Africa. They have not been exposed to a bit city hospitality industry, therefore this is nice and straight forward for them to follow :)
4 things that employees need out of restaurant managers:
1. Organization & structure
2. Rules are enforced equally with everybody
3. Tools to do the job properly
4. Commitment to success
The content analogy is superb. Thank you for this well-defined description of the role of restaurant managers. 🙌
You offer a great summary as well - thank you!
Amen I’ve been managing for 2 years now. I was one of the top servers for 4 years prior. I asked for the position because we kept hiring managers who were lazy and rude and didn’t do anything to help or lead. Now I’d say I’m the 1 manager of 3 total who is constantly coaching and problem solving in a shifts. It’s a vital role to make sure each shift is smooth and successful.
This is awesome and you totally get it! Keep up the great work!
I love the way you teach restaurant manager should be like what you say.
Good job. Did you increase the owners profit margin too?
13 years in the business and I can vow those are all wisdom pills right here!
Thanks so much!
Yeah and managers don't take wisdom pills or leadership classes
thank you for your tips.. i really like the analogy, it make it easier to understand
I love this!! I am a new restaurant manager and this video was extremely helpful for me.
Great tips and advice! Thanks!
As a new restaurant manager I found this VERY helpful. Thank you.
Thank you Ryan. This video was very helpful. I am a training manger and my goal is to teach employees of now days attitude
Hi Ryan, loved your video! I'm training to be a manager in a really fancy restaurant. Like you said on your video, lots of responsibilities and tasks to do every single day, but I'm loving it! Trying to learn everywhere I can to be successful! Thank you for the video, will be following you!
Hello Ryan! Chef Darian Bryan here, I'm opening a new restaurant in the next couple of weeks and would love to here from you. You are doing a really good job thank you.
wow...excellent video bro,
pls upload lots of video, currently I'm a restaurant supervisor I want to become a manager..
Awesome bro, thanks im walking into my first kitchen manager job next week and need all the help I can get. I will for sure continue to watch your videos
I'm new to our management team.. thank you for your knowledge
dude thanks for the great advise. i just got hired as a busser then promoted to manger in three days with no management experience i watch many of your videos thanks a lot you are very helpful. peace be upon you.
Hows that going?
Jesus that sounds horrible lol
Indeed ...is that even possible ?
@@goanguy09 god help that business
#Tim Parker lol
Hi Ryan! I just started viewing you videos around 3 days ago and I couldn't stop. You are helping me a lot. I just got promoted as a manager so this is what I really needed. I am also dreaming of starting my own restaurant and I am using your videos to put myself in the right path. Thank you very much and hope you would continue doing this. Wishing you more success!
You are right
I own a restaurant and this is amazing advice.Thank you and I hope that you will keep on making these videos💪🏼
Thank you for being articulate. So refreshing. We signed up on your website. Looking forward to learning more valuable information from you.
Just wanted to let you know that you are still the man and I’ve been watching your videos for years now. Thank you sir!
Wow! Thank you so much!!! Please let us know if there is a subject you'd like to see covered in a video.
Great Content! Looking forward to own a restaurant and self manage for few years...
Shaun Ahsan I want to own my own fast food franchise
Thanks man it's superb and very helpfull 👍
I'm about to take a new role in the restaurant industry as a Manager Trainee and I find your videos very helpful. Thank you so much.
I have used several of your videos with my team. I LOVE the messages!!!
Great Kevin, have you seen my restaurant owners roadmap program. restaurantownersroadmap.com
God bless you lol... No managers act like this.. It's cool to be the Server that does the minimum
I was trained under an iron thumb. Management now days promotes certain things and does other things..
loved this!
I am so glad you liked it!
This is awesome great info love it
Hi Ryan. I worked as a teacher for many years and now stepping out of my comfort zone to explore the food business. I learned a lot from your videos. Thank you.
Awesome, so glad the videos help you out.
I'm just beginning my journey from server to restaurant manager and just wanted to say thanks for the great advice!
Just graduated college with an associates degree in culinary management. I've watched a few of your videos and, they've really gain extra knowledge for the career field.
thank you it was so helpful
best advice for manager role 👏
Thank you!
Hey, Ryan! I’m applying to be promoted internally though my restaurant to be a manager. I just did a quick UA-cam search on “restaurant manager skills” and your video was first. I love the music conductor analogy as to what a manager is.
I’m 24 and want to learn as much as possible to become a great leader. In my eyes, a great leader has people doing the right thing even when they’re not around. Some managers I’ve had in the past, people will say: “oh is around? Oh they’re not? Good!” And then start slacking off or bending/breaking the rules. I do the right thing when my manager isn’t around because they’ve taught me well! I strive to be like that.
Thanks, this is really helpful. I really needed help on this subject. I also need to learn more. Thank you once again
Hi, thanks for this video. I have learnt that constructive managing is different to finding fault today. Thanks very much.
Hey i just become a supervisor at a kitchen bar and i really need some advice on what to do exactly thanks a lot, your video helps me.
Have you seen my online training program called Restaurant Owners Roadmap, it would be a huge help. therestaurantboss.com/ror
Hi am a restaurant supervisor
and I do pretty much what you just told
very well said keep it up
that's a great motivation
Hello! I have an interview tomorrow for an Assistant Manager position at a restaurant. I found your video very helpful. Thank you.
Im a waiter, the corporation came by and told me i should be manager!!!! 😁
I think god help you to be a manager!
It's all great pep talk,but very general...mgmt on the floor requires first and for most analyzing skills and overwatch...at the end of the day you summarize mistakes and tell them to employees and in the morning you do it at briefing for the other stuff too.
Thank you for your expertise Ryan.
Thanks for the all knowledge sir
Respect from heart ❤
Respect from India 🇮🇳
I must say well done, Your video are really good and very helpful!!
I'm helping with the opening of a new venue here in Sydney Australia (Operations / Restaurant Manager. This is my first restaurant olening, what would be your advice?
Thank you. Glad I could help.
Thanks for the video. Can you upload some with interwievs with spicific thing that a restaurant manager should be doing !
We will add it to our list - thank you for the suggestion.
this video was shot 7 years ago but still very helpful for me today! Thank you
Extremely helpful video. Keep them coming!
Great video about management and we all know that management will have to baby sit, but I think you forgot the most important thing which is leadership and most importantly training and crouching will alleviate the baby siting.
I think you should talk about leadership because it's very important for Manager to understand what it means.
I totally agree with you, they are different topics, management is babysitting, leadership is the developing of employees. I often hear people say "management and leadership" as if it was one, it is not. Thanks for you comment.
I am a performance improvement specialist/ learning expert and I am working on a case study for my MA degree at Concordia University in Montreal. Our client is a restaurant franchise. Your video helped us work and gather information. From an instructional designer point of view, I think you are doing a great job.
Hey buddy, I know my reply is old, but can you share the report with me or some data you gathered?
Hey , What graduatebdegrew or any 'other courses' are helpful to be In Performanxe Management field?
‘Managers are babysitters’. Thanks boss
Thanks Ryan. Your videos never disappoint. Your literally coaching me thru this venture.
Your welcome! So glad you are finding value in the content.
I'm moving into restaurant management after many years of FOH experience. I feel excited and confident in my abilities to manage in most areas. What I'm concerned about is how to deal with staff patiently when I have to tell them a third, fourth, fifth... time. Any tips for staying positive and patient with young / inexperienced staff?
I have been a restaurant manager for 17 years and I find it easiest to maintain and stick to my standards regardless if it's my best employee or my worst employee. If you play obvious favorites the rest of the staff will know..so..3 documented strikes(depending on the seriousness of each offense) and you're out. You as a manager should be molding a staff that will be able to fill in gaps where others fall. Servers are a dime a dozen..good cooks and bartenders are a bit harder to find..but it's best to cross train employees in arena's that they are interested in which the reward to you and your program is loyalty and a solid effort. Remember to stick to your guns. If you have to tell a staff member 3,4,5 times to do something chances are they lack respect for you or their jobs and they MUST be removed. You have to cut cancer before it spreads to the rest of the staff. YOU GOT THIS.
You mean kitchen managers are not supposed to be dancing with the line cooks with music full blast??? Thats mine
Lol 😂
@@claytonmalliahindustries not restaurants the same, reason why i say this the kitchen manager i work for is cooking the line with us or he doing food prep or helping out on dish. i never see him walk the floor. he will poke his head out to see how busy we are thats it.
LmfAooo
You work at a Mexican restaurant?🤣
I am thinking about a new type of restaurants : eating-spots,
in eating-spots, food keeps changing, chefs also rotate,
this is opposed to current restaurants,
thanks to this rotation of food and chefs, eating-spots are way more powerful than restaurants.
along with that, there is an app,
people vote for the food that will be cooked in the next days.
menu is influenced by the live input of the people via an app.
Thanks for helping me understand my part and were I need to improve👍👍
This is very helpful, thank you Ryan!
What's the nam of the restaurant you manage?
Hey can you do a video on preparing for a Restaurant manager interview?
Thank you for the suggestion!
Yes that will be nice
great thanks
Hi I’m just starting the kitchen manager position very eye opening very helpy
Great information, keep on creating.
Hello i have a question so I have a manager interview this coming Tuesday and I'm nervous because this is my first job ever do you have any tips for me do you have anything you can say
Make sure they know you understand the business and how to be restaurant manager. If this is your first job, how are you going to prove that?
I don't think management should be all about focusing on employees most of the day I think it's kind of ridiculous, employees don't want to be in a situation where they being watched and look over from the time they get there to the time they leave what kind of job is that.
This is a good analogy of what the restaurant does !
You are Amazing ,Thank you so much, It is true I worked 10 years ago as a baby sitter with 3 kids and I felt the same thing when I started managing a restaurant......
ryan its very difficult working under any franchise restaurant
i hope He communicte with you, and you, know the difficulties and make a video about "how to work under a franchise with full enthusiasm and job satisfaction" :)
yes something like that
Tell me more about the specific struggles so I can create that video for you.
Can you come talk to my managers?!?
Absolutely! Check out this page. therestaurantboss.com/coaching/
Absolutely putting all your tips into action! Thank you so much!
So glad the videos are helpful!
Management 101. Clear and concise. Love these videos.I am a 38 year veteran here.
Thank you for the nice sharing. Want to hear from you more. I'm ayie from malaysia
Great video! This was very helpful.
I should have to say to you your advice is very helpful for new comers
Thank you very much sir,I ve learnt a lot from you about restaurants.
Hi Ryan,
Thank you for your video highlighting the responsibilities of a restaurant manager, one question I have is what are some specific examples that you mentioned when it comes to having checklists and prep-lists for a manager to use while on the floor?
Thank you for posting these You Tube videos! I find them very helpful and insightful! Keep posting them!
Thanks Tammy!!! Please share my channel with your contacts as well...keeps the content coming!
Thank you sir
Mr. Gromfin, I completely agree with your analogy of a "RM". Well briefed and learned as well.
Thanks 🙂
Hey man I love your content and it has really helped me in my business
I love your videos. You are such an amazing coach. I love the way you explain things you explain them so nice and easy to understand and you're so clear about things and you cover everything thank you so much for putting all the hard work that you do into these videos and for making them for us you're amazing I love watching you
Wow - thank you for the compliment and I am so glad you find value in what I teach!
Informative...ty
I love this video. it was really helpful and lll be checking your website out. Thanks again !
everything what you said....happened to me...took a lot to figure it out....and.control it...thanks I will following you for more info
I have planing to build a small restaurant. thank you for this video.
lovely insights and great your views in the business.
i'm in manufacturing and your perspective definitely crosses over.I have worked in nice restaurants as a teenager and I'm looking at buying a restaurant and this very good. Its all babysitting.
Hi...Im just about to start a new journey into the restaurant management field, and found this video very helpful. Going to watch some more now. :-)
That's amazing fact Ryan 😊love it .,,
i appreciate this so much as a young restaurant owner !!!
Glad it was helpful!
Thanks - This video helped me prep for my manager shift today! I appreciate it.
Love it! Glad it was helpful.
Hello .thanks for the info
all your tips r so helpful!
Very helpful, thank you
Great video and thanks for sharing, im watching your videos to check what my manager on my restaurant should be doing 👌🏽
Forget about what they should be doing by my standards, what do you need them to be doing.
This is awesome, thank you.
This is good stuff. Being s manager is like being a parent. Your employees (kids) will do what you INspect, not what you EXpect!
Great insight. Thank you very much. Talking to from Nigeria
Awesome tips .love it thanks for the tips
You really do a great job , tnx Rayan
Fabulous. So much to talk about. You do it so well.. Bravo
Thank you so much for the details details and more DETAILS.
Your welcome.
Good topic
Great video, I feel like I needed some refreshing of this material! Thanks!
A managers job is so weird right and hard to explain.... let me try in one word......MANAGE!
Sir, I'm really impressed with your videos, keep on going all the best for your future endeavours
Thank you so much!
Ty, I start as KM Monday. Your ideas are spot on. Your teaching style is amazing.
This is the first useful video I've found.:)
Thank you Ryan