@@Therestaurantbossstressing them , at an already stressful job.... By telling them they are fired. Even as a joke. Is a stupid waste of energy. Just tell them to write five things,......on paper, about why they want to work there and what they get from the job. And tell them to list five things they think they should improve or new techniques to learn. And five things the business can improve.
I was trained by someone who all ways "dropped that hammer". Ruled with an iron fist. Yelling and throwing shot around. But with that I also saw my chief working overtime and took great pride in his work. A lot of people ask me why I let him talk to me like that. My reason is he took pride in his work and he also led by example. "LED BY EXAMPLE". Once we clocked out, he was the chillest uncle you ever met. But if we on the clock its work time. Take pride in your work. Be proud of your job. No matter what it is. A comedian in our home state told us. "You tell a lot of a person if you him sweep a floor" .
Ryan! This information is pure GOLD! I completely agree onboarding is an essential step that needs to be done correctly. I can't thank you enough for ALL of your videos. Thank you for taking the time 🌻
Well I just fired everyone. And Sally 46-year-old mother of seven ran outside crying and got hit by a semi truck. So now I have to adopt and take care of her children thanks a lot Ryan
I love the 'vision sharing' advice. We need to give a new hire something to engage them, beyond their initial joy with: "I've got a job". Will be defining the mission of my new business and post it for all to see. If core values and goals are the same (everyone on board) then differences in methods can be worked out. When a business and its employees have different core values, no amount of effort will bridge that gap.
I really hope that more business and bosses really get your videos. putting on file what each job consists of is definitely something that is missing 👍
for what it's worth, i would never joke about firing someone, even if i tell them five seconds later i was kidding. being on the receiving end of that however-brief exchange would be distressing. that's just me ...
I really enjoy your videos...I have been in the restaurant business for about twenty years and I'm currently building and opening a restaurant in Jakarta Indonesia.
When opening restaurants should each one be their own corporation or should I a have one corporation that owns them all? How is your organization set up?
HI Jaime, I have very strong opinions on this but for legal reasons, I am not going to comment publicly. I am not licensed to give such advice. Please contact an attorney in your area.
Thanks for the content. I’m hoping your plan will help me develop myself and help me lead my team in the right direction. Any advice for getting my superiors involved?
Question, when you fire a long term employee who has gotten raises over the year do you rehire them at starting minimum pay for that position or the pay they were receiving.
@@Therestaurantboss Using metaphors with people who cannot understand your cute metaphor would be extremely unwise. Have you ever had a real conversation with people who barely speak English? Who do you think is working in these theoretical restaurants your blogging about? College educated suburban kids? Not in ANY of the restaurant kitchens I've ever worked in. At best the people who speak English are probably ex-cons. Have fun telling those guys they're fired and then explaining you were joking afterwards lol
I've watched several of your videos and generally find them insightful. The click bait on this one fascinated me. Then I heard what your point was and it really did make me laugh because you obviously don't understand the mind of people who speak English as a second language or speak broken English. You go call your line cooks or dish washers into your office and tell them you're fired and watch what happens. Expect emotions to run the gamut from literally breaking down into tears to others throwing office furniture at you and cursing your entire family. Telling anyone you want to fire them is a 100% sure fire way to get people to hate your guts at best and at worst plot your demise. Wrong wording! I get your point, but your wording may actually get people seriously injured.
Hi Christophe! Thank you for your message. I very much appreciate your point of view and insight and will keep that in mind going forward. But I am also not afraid to stir the pot a little for the sake of discussion. :)
@@Therestaurantboss Me neither. I just wouldn't employ your method in this case. For discussion sake I understand your dysphemism quite well. I do, however, think that a novice who watches this video and thinks he can pull this off in reality is in for quite a different reality. :)
As an employee, I wish I could find a kosher food business that is professional like your suggestions, as well as knowledgeable and concerned with safe food handling. Is there anything you can suggest with regard to gaining insight into a business' professionalism? Is there a way top only search for the good ones? Thank you for your advice. It is practical and radical at the same time.
Currently, I do not own a restaurant. I have been a restaurant consultant now for more than 10 years.. In the past, I have owned and operated 4 restaurants, however.
Hey, usually your videos are really helpful but this I disagree, firing everyone can be a risk to a catering business, buy the time you might try to rehire your staff some of them might have found a job already (atleast where I'm from that's how it is and if I was an employee that's what I would have done). A job is what we do for a living therefore if someone tries playing around with my job it would affect me personally, wouldn't feel safe working for someone that plays around like this so even if I'll be rehired I'd feel threatened and I'll still be looking for another job.
The point is not emotional games, its that sometimes you just need to hit the reset button. Just last night, my client said "I wish I could fire all my employees and start over." I said you can, and showed them this video.
Interview question: At ______, we try to organize our team so that each player works to their strengths, and has the opportunity for personal growth. Are you okay with sharing where you excelled, and what you feel you could improve on?
i have been watching your UA-cam clips because i have subscribed to it but do you have to state your credentials each time? You may want to prove you're an expert but it's becoming boring. no need to list your credentials all the time per UA-cam clips. Thanks
Naana Mora you and I know who he is. You and I follow him. But not everyone that comes across his videos know who he is. When did you start following him? How many videos and subscribers did he have vs today? Take time to think about your statement.
Thank you for your suggestions, I am always looking to improve. As Michael stated, I know it can be 10 seconds you hear over and over again, but in an effort to grow my channel and bring people to my website where they can get more great tools it's important to re-introduce myself. I hope you can see the value it adds to my channel and your restaurant. Thank you for taking the time to comment, it truely means the world to me.
Sorry, this sounds like a bad idea. You can't parent your employees. You also cant change them. And your employees most definitely dont want to be interviewed again.
Your right you can't change employees, you can't parent them and they don't want to be interviewed again, but you can change the environment and the systems that they work in and if you have dramatically changed the environment they work in, then your expectations have changed. If your expectations have changed you would hire different employees and hire them differently. I hope you understand that I am not actually talking about firing your employees, its a just a metaphor for the process but I have done this many times with many clients and we see massive improvements.
“On boarding” should be takin with passion by manager with employee. Heck ya! Thank you for sharing your wisdom with the restaurant owners/leadership!
Thank you for this great comment!
@@Therestaurantbossstressing them , at an already stressful job.... By telling them they are fired. Even as a joke. Is a stupid waste of energy.
Just tell them to write five things,......on paper, about why they want to work there and what they get from the job.
And tell them to list five things they think they should improve or new techniques to learn.
And five things the business can improve.
I was trained by someone who all ways "dropped that hammer". Ruled with an iron fist. Yelling and throwing shot around. But with that I also saw my chief working overtime and took great pride in his work. A lot of people ask me why I let him talk to me like that. My reason is he took pride in his work and he also led by example. "LED BY EXAMPLE". Once we clocked out, he was the chillest uncle you ever met. But if we on the clock its work time. Take pride in your work. Be proud of your job. No matter what it is. A comedian in our home state told us. "You tell a lot of a person if you him sweep a floor" .
Ryan! This information is pure GOLD! I completely agree onboarding is an essential step that needs to be done correctly. I can't thank you enough for ALL of your videos. Thank you for taking the time 🌻
Onboarding and training are crucial!
Well I just fired everyone. And Sally 46-year-old mother of seven ran outside crying and got hit by a semi truck. So now I have to adopt and take care of her children thanks a lot Ryan
I love the 'vision sharing' advice. We need to give a new hire something to engage them, beyond their initial joy with: "I've got a job". Will be defining the mission of my new business and post it for all to see. If core values and goals are the same (everyone on board) then differences in methods can be worked out. When a business and its employees have different core values, no amount of effort will bridge that gap.
Yeah, hell yeah!
Have you heard: take care of your employees, your employees take care of the customers and the business will take care of it self.
Very similar to the Stay Interviews that I have done for 20 plus years that ended in a job offer. Was a two way meeting
what is your story??!! how did you amass this plethora of incredibly insightful information?
Years and years of restaurant experience. You can learn more about my background at therestaurantboss.com
I really hope that more business and bosses really get your videos. putting on file what each job consists of is definitely something that is missing 👍
Thank you!
This video was great help to me
as I am going into employee evaluations this week. Thanks again Ryan!
Glad it was helpful, Kathleen! Good luck!
Am on ma way to be the manager thanks i think i got the right teacher
great job,Keep them videos coming
Excellent!
YOUR VIDEOS ARE FANTASTIC!!Mahalo Nui Loa.
for what it's worth, i would never joke about firing someone, even if i tell them five seconds later i was kidding. being on the receiving end of that however-brief exchange would be distressing. that's just me ...
Exactly! When you tell someone they're fired you are taking your life into your own hands. To do it to be cute is just plain idiotic.
You help me a lot I'm a kitchen manager.
I'm so glad!
Thank you for sharing your knowledge about restaurant.GOD BLESS YOU SIR.watching your video from HONG KONG,
Thank you for watching!
I really enjoy your videos...I have been in the restaurant business for about twenty years and I'm currently building and opening a restaurant in Jakarta Indonesia.
Could you diversify a bit and also cover inhouse food business in homestays and serviced apartments ? Thank you.
Thank you for your suggestion!
Hi and thank you for all the great information. I tried to open the link for the 90 day planner but it didn't work.
Try downloading it from the blog post: therestaurantboss.com/boost-your-restaurant-in-90-days/
Good stuff
Glad you enjoyed!
Such a huge blessing, thank you!!
You are so welcome!
Nice
Thanks Ryan! You do an awesome work.
Thank you for the compliment, its people like you that make me want to keep going everyday.
Wy thank you sir.
Sooo are you going to share that interview of yours?
I love this channel
This is great stuff to learn. Thanks
Helpful
Thank you
Kindly share the 5 step training steps link
If you visit the blog post associated with this video on our website, you will see the download there. The link is in the video notes.
Thanks for your videos.
When opening restaurants should each one be their own corporation or should I a have one corporation that owns them all? How is your organization set up?
HI Jaime, I have very strong opinions on this but for legal reasons, I am not going to comment publicly. I am not licensed to give such advice. Please contact an attorney in your area.
The Restaurant Boss Slick. Thanks for the info.
amazing!
intersting
Bravo! Thanks, Ryan!
Thanks for the content. I’m hoping your plan will help me develop myself and help me lead my team in the right direction. Any advice for getting my superiors involved?
Leaders just lead and let others come along for the ride. Just lead and do your thing, others will follow.
What I should I do I invested in 2 carry out with no guarantee employees
Great
Love your videos
Hi. Love your videos. Where can I get side work sheets shift change sheets stc. So I can implement policies and procedures.
Thank you for the comment. You can get some examples and a free System / Sheet builder at clickbacon.com
The Restaurant Boss
Thank you
Question, when you fire a long term employee who has gotten raises over the year do you rehire them at starting minimum pay for that position or the pay they were receiving.
Of course, you are not actually firing an employee, its an exercise.
The sad thing I see is the owners who need to this the most , think they know it all.
It's common in all types of jobs, sadly.
Hi Ryan i would like to know a fair cellphone policy specially when some of the employees are mothers.
thank you
NO CELLPHONES, if somebody needs your employees, they can call the restaurant phone number.
So you fire them then make them re interview and decide if you’ll rehire them? How many people walk out when you tell them they’re fired?
You don't actually fire the, it is just a metaphor and an exercise so you can hit the reset button and go through a proper on-boarding.
@@Therestaurantboss Using metaphors with people who cannot understand your cute metaphor would be extremely unwise. Have you ever had a real conversation with people who barely speak English? Who do you think is working in these theoretical restaurants your blogging about? College educated suburban kids? Not in ANY of the restaurant kitchens I've ever worked in. At best the people who speak English are probably ex-cons. Have fun telling those guys they're fired and then explaining you were joking afterwards lol
good
Problem is money I need you to be on time, responsible,diligent bla bla bla but I will pay you minimum wage that's exactly why the system doesn't work
Great 👍🏻
I've watched several of your videos and generally find them insightful. The click bait on this one fascinated me. Then I heard what your point was and it really did make me laugh because you obviously don't understand the mind of people who speak English as a second language or speak broken English. You go call your line cooks or dish washers into your office and tell them you're fired and watch what happens. Expect emotions to run the gamut from literally breaking down into tears to others throwing office furniture at you and cursing your entire family. Telling anyone you want to fire them is a 100% sure fire way to get people to hate your guts at best and at worst plot your demise. Wrong wording! I get your point, but your wording may actually get people seriously injured.
Hi Christophe! Thank you for your message. I very much appreciate your point of view and insight and will keep that in mind going forward. But I am also not afraid to stir the pot a little for the sake of discussion. :)
@@Therestaurantboss Me neither. I just wouldn't employ your method in this case. For discussion sake I understand your dysphemism quite well. I do, however, think that a novice who watches this video and thinks he can pull this off in reality is in for quite a different reality. :)
As an employee, I wish I could find a kosher food business that is professional like your suggestions, as well as knowledgeable and concerned with safe food handling.
Is there anything you can suggest with regard to gaining insight into a business' professionalism? Is there a way top only search for the good ones?
Thank you for your advice. It is practical and radical at the same time.
If I try that in France they will string me up in the town square! :-)
LOL!!!
If you did it in Manhattan they'd string you up in Times Square. There would be bits and pieces of you strewn across the boroughs.
Zing Zing amazing!!
What is the name of your restaurant? Do you really own a restaurant?
Currently, I do not own a restaurant. I have been a restaurant consultant now for more than 10 years.. In the past, I have owned and operated 4 restaurants, however.
Hey, usually your videos are really helpful but this I disagree, firing everyone can be a risk to a catering business, buy the time you might try to rehire your staff some of them might have found a job already (atleast where I'm from that's how it is and if I was an employee that's what I would have done). A job is what we do for a living therefore if someone tries playing around with my job it would affect me personally, wouldn't feel safe working for someone that plays around like this so even if I'll be rehired I'd feel threatened and I'll still be looking for another job.
The idea is more hypothetical then actual. You are NOT actually going to fire them, you are just going to "Re-Hire" them.
Joseph no offense, but if you gathered that he really wanted you to fire your employees, you might not be fit to run your own restaurant....sorry.
emotional games yeah
The point is not emotional games, its that sometimes you just need to hit the reset button. Just last night, my client said "I wish I could fire all my employees and start over." I said you can, and showed them this video.
Ho, need little graphics...and more colors
Interview question:
At ______, we try to organize our team so that each player works to their strengths, and has the opportunity for personal growth.
Are you okay with sharing where you excelled, and what you feel you could improve on?
???
The Restaurant Boss A note I took down for an interview question when I open a food business.
i have been watching your UA-cam clips because i have subscribed to it but do you have to state your credentials each time? You may want to prove you're an expert but it's becoming boring. no need to list your credentials all the time per UA-cam clips. Thanks
Naana Mora you and I know who he is. You and I follow him. But not everyone that comes across his videos know who he is. When did you start following him? How many videos and subscribers did he have vs today? Take time to think about your statement.
Thank you for your suggestions, I am always looking to improve. As Michael stated, I know it can be 10 seconds you hear over and over again, but in an effort to grow my channel and bring people to my website where they can get more great tools it's important to re-introduce myself. I hope you can see the value it adds to my channel and your restaurant. Thank you for taking the time to comment, it truely means the world to me.
Thank you Michael, I really appreciate you.
Sorry, this sounds like a bad idea. You can't parent your employees. You also cant change them. And your employees most definitely dont want to be interviewed again.
Your right you can't change employees, you can't parent them and they don't want to be interviewed again, but you can change the environment and the systems that they work in and if you have dramatically changed the environment they work in, then your expectations have changed. If your expectations have changed you would hire different employees and hire them differently. I hope you understand that I am not actually talking about firing your employees, its a just a metaphor for the process but I have done this many times with many clients and we see massive improvements.