Freight forwarder's sales visits and the quoting follow up flow
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- Опубліковано 19 сер 2019
- In today’s video, I am going to dig deeper into the post-visit communication. We will talk about what can you do to maintain your relationship and to let the client remember you after you went there, but not needing to make another visit.
In my last article, I talked a little bit about that and how some marketing tools can help your freight forwarding sales department automate some responses, nurture the client by sending a flow of e-mails and also pointed out the benefits of using a follow-up dashboard.
We all know that in the freight forwarding business, all sales executives have visit goals that they need to fulfill, right?
And those objectives, normally, are really aggressive. Weekly, a sales executive usually stays 3 or 4 days out making visits, and on the other days, he is planning next week's appointments.
That brings us to their first pain: staying out of the office too much. There are so many visits to be made that every sales professional takes a lot of time to return to the office and have the agenda to do a follow-up or get in touch with his prospects.
What does that mean?
The main purpose of the visit is to try to enter that client’s quotation flow, right? They have shipments coming from Asia, Europe, the US, and you want to be a part of that. You want them to make a price quote with you so you can be inside their quote’s flow.
But, since you have so many other visits to make, you can’t get in touch with them right after your talk to make them remember you, to thank them for their time, show that you are interested, what your company has to offer and why they should include you in their flow.
So, what can we do?
We all know that client visit is necessary, but we need to create an ideal way to enter the prospect quotation flow and start diminishing the number of visits, and, with that, gaining our clients' trust and making them give us a chance.
Check out my last article: / marketing-tools-suppor...
Very useful Video Sir., I appreciate your knowledge sharing. I am Freight Forwarding marketing agent based in Banglore, India. More videos from you is recommended. You are doing great Job. 🎉🙏
Hi Mahesh! Can we connect?
Thank you for content. So updated nowadays.
thanks so much its very insightful
Hi Guilherme. Thank you for the info. I just graduated with an MBA. I’m trying to learn more about the subject because I’m interested in working for a freight company. Many thanks
Thankyou so much ❤
Thanks
thanks luz, great tips for a follow up strategy. is there any particular crm software you recommend for the follow up automation process? pls share. many thanks.
I have been working in freight company from 2 months but I can't generate sales...what is the reason?please correct me
Thnx M8
I would like to see your vedio on sale technique for a sales executive in logistics. How a sales person can get good client
are you the guy based on unlock your success future online aka earn money by watching videos