Wow! When I find videos that cut right to the root of the problem (and save me hours of frustration), I usually send some dollars to a patreon account, so don't be afraid to do some self promotion...especially since youtube threw about 6 ads that I had to skip past to get back to this video. Also, one wonders why the Moen instructions do NOT even mention that plastic point of failure...probably a lawyer trying to avoid liability...I hope they never need a sink while changing a diaper before going on vacation while trying to complete a big project at work................. just saying!
I have given up the ghost. I don't think I'll ever get a nickel out of UA-cam. Thanks for the awesome comment. I really appreciate it. I'm just glad my videos are helping people. ✊️💥👊🤛
Thanks for the this helpful Instruction Vid! It was a lifesaver! …. Cause, while I LOVE Moen’s Parts Warranty Support… their Picture instructions is like cave-wall carvings - terribly hard to Understand! THANK YOU THANK YOU! Got the free parts from Moen today, including the cartridge replacement - which I had to look up exploded diagrams and closeups on your assembly. The old cartridge was hard to remove due to the flat side gaskets getting hung up in internal brass body….. turned it around several times (instead of the 90 degree turn as instructed)… finally popped out! This hardware is Moen Vestige model # 7065SL - purchased from Lowe’s 2009. Thanks Again
Thank you for your awesome step by step process. I have this exact faucet and after sending Moen pictures they let me know it's the Vestige single handle Model No. 7065SL. The cartridge was tough to yank out but I used a little WD40 and some muscle to pull it out. I nearly gave up on the assembly. I'd get to the finish line only to realize the lever handle wouldn't control the water flow and after several unsuccessful attempts I finally found your video and discovered I was assembling or "stacking" the parts incorrectly. You saved my sanity. It all works fine now except that the cover didn't really "snap" into place. It wiggles to the left and right slightly but I'm calling it done. Thank you again. I'm going to wait a few days before moving on to the hose.
Exactly. Ditto what Sean and Neil said. I used this video to check my assembly for our Moen 7065ORB One-Handle High Arc Kitchen Faucet, Oil Rubbed Bronze. Got the kit for about $20 from a local plumbing supply. It was the same kit shown in this video. The detail is great in the video and humor to boot! The only difference for mine was a washer that is shown in the printed diagram that comes with the parts kit. Thanks for giving us homeowners something that Moen should give. Mine was sold with the lifetime warranty but waiting for a callback next week and another week for the free parts was unacceptable for me. Thus the lifetime warranty was useless this time. I am the original homeowner from 2007 and this is a ritual that we do about every 5 years with our Moen facets.
Exactly. Ditto what Sean said. Thank you Marc, I wasted a couple of hours trying to reassemble with Moen's marginal (non accurately descriptive) instructions, and was able to get it correctly done in a few minutes with your video. Thank you sir, much appreciated.
Thank you so much for posting. I have the same faucet and the same problem. When the kit came in the mail today your video was the only one that made sense. And I'm glad I'm not the only one that a part will go flying sometimes. Bless you sir.
I'm just happy that when the part went flying, it didn't go down the garbage disposal. I hope yours didn't either. :) I'm glad it helped, and for god's sake, wash the dishes. Lol
Thanks! Well done, this was the only Moen 7600 & Moen 7700 repair video I could find. Great job. You may want to retitle your video to include a callout to this specific Moen series, as the video doesn't come up easily on google searches.
Marc - Great video. We have the same faucet with the same issue. You saved us a lot of time, frustration and dollars seeing how to do the replacement. Keep up the great job! Thanks Craig
Jen Pizer Hi Jen, errrr Craig, I'm glad this helped, would you be so kind as to like (👍) the video. This will apparently increase the status of the video so it will get recommended more often. I'm not making a cent on any my vids, so it really isn't for me, except that it's good advertising.....for me. 😁
Thanks for the assembly tip of the black plastic piece that is secured by the screw into the valve stem after It wraps around a metal piece. The black plastic piece I"m talking about is the one dropped on the floor in the process of your video. Nothing in instructions about it …. or any other video. My day was long before I watched your video.
If you go to the end of this video, around the 8 minute mark, I show how the handle goes on. In order to get the handle off, you might need a thin putty knife or butter knife to get the plastic hot/ cold indicator off. The unscrew the screw with an allen wrench. The handle should then lift right off.
@@highqualityhomemaintenance7565 2:56 What is that plastic piece called? That's the one that snapped on my faucet. You called it the valve extension. I guess I will need the part name when I call Moen.
I've never been tasked with that problem. If i had to guess, the faucet would need to be removed and then a tool would need to be inserted to the faucet from the bottom to loosen the attachment. But I'm guessing.
To replace the cartridge, you will need to shut off the water. Then just have it disassembled like in this video. You will see the silver clip, it needs to be slid out parallel to the counter top. After that the cartridge can be grabbed with a vice grip where I had mine. You may need to give it a good yank..... but maybe not. Lift straight up, and out it will come.
Follow up: used vice grips trying to pull and yank straight up and it wouldn’t budge. Ended up getting the moen extractor tool and it worked easily, freeing it in no time.
We have the same faucet and ready to put back together but when we took it apart, the collar that snaps in and the screw nut came out together… how do you take it apart.. tried prying off and it does not want to come off?
@@highqualityhomemaintenance7565 thank you for quick response… fortunately we were able to get it all back together and it works great. Thank you for the video and your help. Have a great day!
@@juliedaugherty8056 I must tell you that as it happens, I am on vacation and my service is spotty. I'm glad that you have it back together... that's always a win.
Sorry but what is the name of the parts you mention? Is there a special allen wrench for this? I can't remove the nut with the various wrenches that I have.
You can't remove the nut? Out should turn counter clockwise. If it's the handle you will need to remove the Allen wrench screw. It is not special, I think it's about 1/8th inch. It's fairly small and I believe it is the English variety, vs the metric variety. I how this helps.
I ordered the kit but my faucet is leaking when I turn it on from just under the round part that swivels. There is no way to get it apart that I am aware of. Figured it was a bad seal but not seeing anything about it. Any advice?
Well, it sounds like you will need to shut the water off. Both hot and cold. Then there will be a clip that pulls out. It fiends the two bars that integrate with the plastic piece that initially goes on. Once you pull out that clip, the cartridge should be able to come out. At this point you should find a defective seal or gasket.
Can you tell me the model of the faucet? I have the same one that has a different leak. Moen sent me parts (bearing washer kit) but no instructions. Thanks!
Marc Leconte ok thanks. My issue is a leak at the top of the spout. The top screws off but there’s a proprietary nut that I can’t figure out how to remove. Do you know if I need a special tool?
@@MrPicoSun I don't. I am not a Moen expert. I'm a glorified handyman. I would assume that there is an O- Ring that is causing your problem. But I'm guessing. It's been 2 years or so since I worked on that faucet. My apologies.
Marc Leconte no worries. I really just wanted the model number so I research and see an exploded diagram of the faucet online. Yes, they sent me orings and a couple of nylon washers.
Marc Leconte no worries. I really just wanted the model number so I research and see an exploded diagram of the faucet online. Yes, they sent me orings and a couple of nylon washers.
Hey Marc, nice video. Can you tell me what model this is? I have the same one and need to figure out what replacement valve is needed and if there is a quick connect hose available still. Mine snapped off at the fitting.
David Scrivens Hi David, I don't have the model number. I simply sent them a picture via text, and they sent me the parts bag. Moen phone number is 800-289-6636. The parts bag that they sent me was 93980. Maybe they can reference the faucet off that number.
Marc- I've got the same faucet, but I have a leak at the top (or near top) of the outflow post. I've taken it all apart, but can't see anything like a washer to replace. Any thoughts on how to stop the leak?
Bill Tennant Hi Bill, You will need to go deeper. Undo the entire section that I took apart in the video, turn off the water, then pull that clip that is holding the cartridge into the handle base. It can be seen right before I install the first piece of (white) plastic. It is copper in color and is cut out of sheet stock, so it's flat. It's the shape of a 3 sided rectangle with one short side removed. SHUT OFF THE WATER BEFORE REMOVING THIS. You may experience Noah like flooding if you don't. Pull out the cartridge and go from there.
@@highqualityhomemaintenance7565 I am having this same issue, the leak is in the faucet post, not the handle that turns on the water. I have unscrewed the top and it is attached to a copper pipe, but I cannot separate the faucet outflow from the copper pipe. I imagine there is n oring in there that needs to be replaced but I cannot get it apart to see inside.
@@johnnie240 I'm sorry Johnnie. I haven't worked on this faucet for years. Either way, if it is leaking water you WILL need to turn the water off.... or you may have a serious problem on your hands.
I have the same model faucet, but I wasn’t able to remove the screw on the top. It seems that the crew turns but it won’t do anything. Any suggestion on how to get the screw out to replace the cartridge
You have 3 options. 1. Get the screw out - place a thin object under the head of the screw, if possible, and pry a little bit while unscrewing at the same time. If successful, replace parts as required. 2. Call a plumber to replace the defective part. 3. Either you or a plumber can replace the faucet in its entirety.
I have the same faucet and sprayer and replaced the cartridge. now the sprayer works but the faucet does not. Could it be clogged? I am totally baffled. Any thoughts anyone.
If it worked before the new cartridge was installed, it has to be the cartridge. It could be the diverter that shuts off the faucet to provide water to the sprayer. If that's not it, then it could be clogged, and then it would have to be a piece of rubber that entered into the faucet. If it's the latter then get a new faucet.
Thanks for the video. How do I remove that spout cap? is that threaded or or snap on? I need to change out the Bearing Washer Kit. I am looking for the installation manual. if anyone has that page....please share or point me there.
Hi Chuck, I don't recall how the spout comes off. I apologize. It is quite possible that the faucet may have to be removed dron the sink. However, if not, you may find an Allen wrench hole on your back or the left out right side, or the top may simply pull off and then you may be able to access the disconnect part at that point. Marc
Gr8888 video. Does anyone know the model number for this faucet, I have same kind and it is leaking from the base of handle, not sure that i need to change cartridge or o ring?? Please help.
Thank you for posting this one. Do you happen to know what model is this is so I can order the kit. I have the same one but it is leaking from the top of faucet.
My apologies, I certainly should have shown that. In my experience, it's always easier to disassemble than to reassemble. I started at the fully disassembled stage. That was definitely unacceptable. Marc.
Wow! When I find videos that cut right to the root of the problem (and save me hours of frustration), I usually send some dollars to a patreon account, so don't be afraid to do some self promotion...especially since youtube threw about 6 ads that I had to skip past to get back to this video.
Also, one wonders why the Moen instructions do NOT even mention that plastic point of failure...probably a lawyer trying to avoid liability...I hope they never need a sink while changing a diaper before going on vacation while trying to complete a big project at work.................
just saying!
I have given up the ghost. I don't think I'll ever get a nickel out of UA-cam.
Thanks for the awesome comment. I really appreciate it.
I'm just glad my videos are helping people. ✊️💥👊🤛
Thanks for the this helpful Instruction Vid! It was a lifesaver! …. Cause, while I LOVE Moen’s Parts Warranty Support… their Picture instructions is like cave-wall carvings - terribly hard to Understand! THANK YOU THANK YOU!
Got the free parts from Moen today, including the cartridge replacement - which I had to look up exploded diagrams and closeups on your assembly. The old cartridge was hard to remove due to the flat side gaskets getting hung up in internal brass body….. turned it around several times (instead of the 90 degree turn as instructed)… finally popped out! This hardware is Moen Vestige model # 7065SL - purchased from Lowe’s 2009.
Thanks Again
I got my Moen repair kit just like you said and used your video to repair my Faucet. Works great. Thank you.
Thank you for your awesome step by step process. I have this exact faucet and after sending Moen pictures they let me know it's the Vestige single handle Model No. 7065SL. The cartridge was tough to yank out but I used a little WD40 and some muscle to pull it out. I nearly gave up on the assembly. I'd get to the finish line only to realize the lever handle wouldn't control the water flow and after several unsuccessful attempts I finally found your video and discovered I was assembling or "stacking" the parts incorrectly. You saved my sanity. It all works fine now except that the cover didn't really "snap" into place. It wiggles to the left and right slightly but I'm calling it done. Thank you again. I'm going to wait a few days before moving on to the hose.
Thanks for sharing model number. I was looking for it, I have same kind.
Exactly. Ditto what Sean and Neil said. I used this video to check my assembly for our Moen 7065ORB One-Handle High Arc Kitchen Faucet, Oil Rubbed Bronze. Got the kit for about $20 from a local plumbing supply. It was the same kit shown in this video. The detail is great in the video and humor to boot! The only difference for mine was a washer that is shown in the printed diagram that comes with the parts kit. Thanks for giving us homeowners something that Moen should give. Mine was sold with the lifetime warranty but waiting for a callback next week and another week for the free parts was unacceptable for me. Thus the lifetime warranty was useless this time. I am the original homeowner from 2007 and this is a ritual that we do about every 5 years with our Moen facets.
My kit also came with a "D" washer not shown in this video.
Oh my goodness! Thank you so much for a very helpful tutorial. I now have a functioning kitchen faucet and have saved probably a few hundred dollars.
I'm glad you found my video helpful.
Thanks for your positive feedback as well.
Exactly. Ditto what Sean said. Thank you Marc, I wasted a couple of hours trying to reassemble with Moen's marginal (non accurately descriptive) instructions, and was able to get it correctly done in a few minutes with your video. Thank you sir, much appreciated.
Thank you so much for posting. I have the same faucet and the same problem. When the kit came in the mail today your video was the only one that made sense. And I'm glad I'm not the only one that a part will go flying sometimes. Bless you sir.
I'm just happy that when the part went flying, it didn't go down the garbage disposal.
I hope yours didn't either. :)
I'm glad it helped, and for god's sake, wash the dishes. Lol
Thanks! Well done, this was the only Moen 7600 & Moen 7700 repair video I could find. Great job. You may want to retitle your video to include a callout to this specific Moen series, as the video doesn't come up easily on google searches.
I changed the title. Thanks for the info.
Thank you for posting this video, it's exactly what I was looking for.
Thank you Sr. I have the same problem an have fixed it once already.
Marc - Great video. We have the same faucet with the same issue. You saved us a lot of time, frustration and dollars seeing how to do the replacement. Keep up the great job! Thanks Craig
Jen Pizer
Hi Jen, errrr Craig,
I'm glad this helped, would you be so kind as to like (👍) the video. This will apparently increase the status of the video so it will get recommended more often. I'm not making a cent on any my vids, so it really isn't for me, except that it's good advertising.....for me. 😁
Of the 'thousands' of Allen wrenches I have, none of them seem to work on this handle. Amazingly frustrating. Great video, by the way!
Thanks for this. It was way more helpful than the instructions Moen sent.
Sean Dempsey
I'm glad it was useful. Let's keep the water running😁
Thank you for the video. It is exactly what is wrong with my Moen Faucet. Used your product number to have Moen send me the kit. Thank You....
Thanks for the assembly tip of the black plastic piece that is secured by the screw into the valve stem after It wraps around a metal piece. The black plastic piece I"m talking about is the one dropped on the floor in the process of your video. Nothing in instructions about it …. or any other video. My day was long before I watched your video.
Thank you Mark, do you have a disassembly video for this valve? Thank you! Jim
I do not.
The next time I'll try to do better.
Thank you very much!! Saved my time and money :)
Thanks so much. I was doing it the wrong way for years.
I sense sarcasm, I'm sure of it.
Is there a video on how you got the original handle off? I need to replace mine, but I can’t figure out how to get it off.
If you go to the end of this video, around the 8 minute mark, I show how the handle goes on. In order to get the handle off, you might need a thin putty knife or butter knife to get the plastic hot/ cold indicator off. The unscrew the screw with an allen wrench.
The handle should then lift right off.
Thanks for this! Fixed my sink today by replacing that stupid little black plastic piece.
I'm glad the video helped out. You may now wash the pots and pans. Lol
@@highqualityhomemaintenance7565 2:56 What is that plastic piece called? That's the one that snapped on my faucet. You called it the valve extension. I guess I will need the part name when I call Moen.
@@eudofia
I don't know the name of that piece, but Moen will send you entire kit.
The part number for the kit is near the beginning of the video.
@@eudofia
Part number is 93980.
@@highqualityhomemaintenance7565 Oh Thank you. I really appreciate it. Great video by the way.
How do you take apart the main faucet to replace the bearing washers?
I've never been tasked with that problem. If i had to guess, the faucet would need to be removed and then a tool would need to be inserted to the faucet from the bottom to loosen the attachment.
But I'm guessing.
You will need FRESH loctite on the set screw threads. It will come loose in a few months without the loctite.
The “valve extension” is called the cartridge stem.
Thank you so much !!
How do you replace the cartridge with this type? Do you have to unscrew the assembly from under the sink?
To replace the cartridge, you will need to shut off the water. Then just have it disassembled like in this video. You will see the silver clip, it needs to be slid out parallel to the counter top. After that the cartridge can be grabbed with a vice grip where I had mine. You may need to give it a good yank..... but maybe not. Lift straight up, and out it will come.
Follow up: used vice grips trying to pull and yank straight up and it wouldn’t budge. Ended up getting the moen extractor tool and it worked easily, freeing it in no time.
Can anyone point me to the video where it (defective water regulator that was shown as replaced) was removed taken out first. Thanks in advance!
Sadly, I can not.
We have the same faucet and ready to put back together but when we took it apart, the collar that snaps in and the screw nut came out together… how do you take it apart.. tried prying off and it does not want to come off?
If I'm understanding you correctly, and in not sure if I am. You are taking about step 1? Putting the plastic nut onto the threads?
@@highqualityhomemaintenance7565 thank you for quick response… fortunately we were able to get it all back together and it works great. Thank you for the video and your help. Have a great day!
@@juliedaugherty8056
I must tell you that as it happens, I am on vacation and my service is spotty.
I'm glad that you have it back together... that's always a win.
Sorry but what is the name of the parts you mention? Is there a special allen wrench for this? I can't remove the nut with the various wrenches that I have.
You can't remove the nut? Out should turn counter clockwise. If it's the handle you will need to remove the Allen wrench screw. It is not special, I think it's about 1/8th inch. It's fairly small and I believe it is the English variety, vs the metric variety. I how this helps.
Thank you! So helpful
Life saver, thank you!
I ordered the kit but my faucet is leaking when I turn it on from just under the round part that swivels. There is no way to get it apart that I am aware of. Figured it was a bad seal but not seeing anything about it. Any advice?
Well, it sounds like you will need to shut the water off. Both hot and cold. Then there will be a clip that pulls out. It fiends the two bars that integrate with the plastic piece that initially goes on. Once you pull out that clip, the cartridge should be able to come out. At this point you should find a defective seal or gasket.
Can you tell me the model of the faucet? I have the same one that has a different leak. Moen sent me parts (bearing washer kit) but no instructions. Thanks!
The parts bag number is 93980.
I don't know the model number to the faucet.
Marc Leconte ok thanks. My issue is a leak at the top of the spout. The top screws off but there’s a proprietary nut that I can’t figure out how to remove. Do you know if I need a special tool?
@@MrPicoSun
I don't. I am not a Moen expert. I'm a glorified handyman. I would assume that there is an O- Ring that is causing your problem. But I'm guessing.
It's been 2 years or so since I worked on that faucet.
My apologies.
Marc Leconte no worries. I really just wanted the model number so I research and see an exploded diagram of the faucet online. Yes, they sent me orings and a couple of nylon washers.
Marc Leconte no worries. I really just wanted the model number so I research and see an exploded diagram of the faucet online. Yes, they sent me orings and a couple of nylon washers.
Hey Marc, nice video. Can you tell me what model this is? I have the same one and need to figure out what replacement valve is needed and if there is a quick connect hose available still. Mine snapped off at the fitting.
David Scrivens
Hi David, I don't have the model number. I simply sent them a picture via text, and they sent me the parts bag. Moen phone number is 800-289-6636.
The parts bag that they sent me was 93980. Maybe they can reference the faucet off that number.
Marc Leconte Great video.
It’s the Moen 7065, if you were still wondering.
@@azcatfan3544 Thank you
I really wish you would’ve shown how to remove the handle first...
Marc- I've got the same faucet, but I have a leak at the top (or near top) of the outflow post. I've taken it all apart, but can't see anything like a washer to replace. Any thoughts on how to stop the leak?
Bill Tennant
Hi Bill,
You will need to go deeper. Undo the entire section that I took apart in the video, turn off the water, then pull that clip that is holding the cartridge into the handle base. It can be seen right before I install the first piece of (white) plastic. It is copper in color and is cut out of sheet stock, so it's flat. It's the shape of a 3 sided rectangle with one short side removed. SHUT OFF THE WATER BEFORE REMOVING THIS. You may experience Noah like flooding if you don't. Pull out the cartridge and go from there.
I think I read that wrong, your leak is in the faucet post, right? Not in the handle that turns on the water, correct?
@@highqualityhomemaintenance7565 I am having this same issue, the leak is in the faucet post, not the handle that turns on the water. I have unscrewed the top and it is attached to a copper pipe, but I cannot separate the faucet outflow from the copper pipe. I imagine there is n oring in there that needs to be replaced but I cannot get it apart to see inside.
Hi Bill, I have the same issue and am wondering how you fixed it. Thanks.
@@johnnie240
I'm sorry Johnnie. I haven't worked on this faucet for years. Either way, if it is leaking water you WILL need to turn the water off.... or you may have a serious problem on your hands.
I have the same model faucet, but I wasn’t able to remove the screw on the top. It seems that the crew turns but it won’t do anything. Any suggestion on how to get the screw out to replace the cartridge
You have 3 options.
1. Get the screw out - place a thin object under the head of the screw, if possible, and pry a little bit while unscrewing at the same time. If successful, replace parts as required.
2. Call a plumber to replace the defective part.
3. Either you or a plumber can replace the faucet in its entirety.
@@highqualityhomemaintenance7565 thank you so much for the quick reply. I will try that.
I have the same faucet and sprayer and replaced the cartridge. now the sprayer works but the faucet does not. Could it be clogged? I am totally baffled. Any thoughts anyone.
If it worked before the new cartridge was installed, it has to be the cartridge. It could be the diverter that shuts off the faucet to provide water to the sprayer.
If that's not it, then it could be clogged, and then it would have to be a piece of rubber that entered into the faucet. If it's the latter then get a new faucet.
Thank you for responding. It turns out that it just was so clogged at the tip it just wouldn't work. I cleaned it and it is working great now.
@@richardscott7766
Ahhh yes, the gunk that breaks off after turning water valves off and on can plug the aerator. Good job finding that.
Thanks for the video. How do I remove that spout cap? is that threaded or or snap on? I need to change out the Bearing Washer Kit. I am looking for the installation manual. if anyone has that page....please share or point me there.
Hi Chuck, I don't recall how the spout comes off. I apologize. It is quite possible that the faucet may have to be removed dron the sink. However, if not, you may find an Allen wrench hole on your back or the left out right side, or the top may simply pull off and then you may be able to access the disconnect part at that point.
Marc
what size is that hex?
To tell you the truth, I can't remember. My immediate guess is 1/8th inch.
Gr8888 video. Does anyone know the model number for this faucet, I have same kind and it is leaking from the base of handle, not sure that i need to change cartridge or o ring??
Please help.
You may want to call moen.
Thank you for posting this one. Do you happen to know what model is this is so I can order the kit. I have the same one but it is leaking from the top of faucet.
93980 is the number on the kit. That's the best I can do, Sorry.
You don't show how to take the handle apart.
My apologies, I certainly should have shown that.
In my experience, it's always easier to disassemble than to reassemble.
I started at the fully disassembled stage. That was definitely unacceptable.
Marc.
Thanks