So glad you specified the Allen wrench needed was 7/64. I had 3/32 (too small) and 1/8 (too big), and was thinking it was an off-size on purpose, and didn't have to be removed. Now I have to find a 7/64 Allen wrench...
Thank you VERY much for your this video! After being told by a big chain plumbing company tech that our leaking faucet was "corroded from the inside & NEEDED to be REPLACED" for the low price of $440-$583, I kindly thanked him for stopping by, paid their $29 consultation fee & immediately marched down to Lowes. I paid $18 for the cartridge & $12 for the Puller; by following the detailed instructions of your video, I was able to REPAIR the faucet myself! Thanks again! Proud Stay-at-Home Mom!
Thank you Contractor John! Just successfully replaced a Moen cartridge. Got stuck and watched your video. It certainly helped. A note for anyone who has troubles with the faucet handle set screw if the head is stripped, I got a tip from another site about using a Torx 15 to unscrew it. It worked for me.
You bailed me out of a nasty situation and saved my Saturday afternoon. I ran into several problems when trying to replace a Moen single handle kitchen faucet cartridge. After wasting an hour, I went to UA-cam for help. And there you were with your very clear and straight-forward step-by-step guidance. I went back to the kitchen and wrapped up the job in short order. So, thanks John. I owe you a Saturday afternoon.
John Plunkett Your welcome John.... you are why I make these videos!! If you head over to ContractorJohn.com and sign up for my newsletter you will get all kinds of help around the home every month, AND also a special coupon code for 20% off my book The Dimension Bible for DIYers and Remodelers Contractor John
John, With the help of your video, I was able to do this repair on my kitchen sink today. The cartridge did not want to come out so I improvised. I climbed up on the counter and, with a pair of pliers and a strong pull, out it came. I did not want to pay for the puller because I'm not a fan of paying for seldom-used tools. After a trip to the local Home Depot and putting things back together & turning on the water - Voila! No more drip. All thanks to you.
Thanks for the video John you made me a hero in my wife's eyes today. I had a helluva time identifying the correct allen wrench so thanks for including that in the vid.
Thank you....your video saved us the cost of a plumber. Our faucet wasn't leaking put the handle mechanism had gotten wobbly and didn't turn off untilr we moved it around to find the exact position for shut off. Following your instructions we were able to remove the handle - used a little WD-40 & reattached the handle.....it was fixed! Thank you....your step-by-step instructions were clear & concise. You da man!
Thanks John, Later report: It did come out eventually, but WOW was that thing stuck! Your video encouraged me to stick with it and keep pulling on the cartridge - otherwise I probably would have spent a lot of money hiring a plumber to do what I could have done myself (now that you've shown us). So a sincere THANKS John, and God bless you for sharing your talents!!!
Thanks John. I've been putting off this job for 6 months now and learning to live with the need to keep jiggling the handle to the right spot to stop the leaking. Finally, on a freezing rain day here decided to bite the bullet. It wasn't easy but it was possible with the help of your video.
Very helpful. My cartridge was completely stuck, and I would not have known to get a cartridge puller were it not for your video. Your video includes a lot of tips that make the job a lot easier.
Thank you so much for this. My husband and I aren't mechanical and were having fits trying to get our faucet repaired. Your video saved us because after we got the cartridge in, the faucet didn't want to go back on right. You are a very generous man to share this with the non-mechanical public such as us.
Thanks John! Tried pulling things apart without reference. Didn't go so well. But then searched the HOW TO and your vid popped up. This is great and much appreciated!! Thank you.
Thanks so much for the video! My faucet was basically bricked together from hard water and if it were not for this video I would not know know what I was 'supposed' to see. I kept referring back to it and it was the reason I fixed it. For anyone with hard water, to break it up use a lot of vinegar and apply a boatload of patience. Thanks for the video! I could not have fixed the faucet without it!
I didn't have a puller nor did my big box store have one in stock, but the replacement came with a cap that goes over the cartridge that will help 'break the seal' when trying to get the cartridge off and this worked well with the replacement package I got. Thanks for the video!
Thank u John. I am going to replace my Moen tomorrow instead of calling a plumber so l have one less bill on my Senior retirement. Easy enough for this old gal to do. Thanks so much. Jeni in Sacramento
Thanks so much John! This video was really helpful to me. My faucet is a bit older but some key points you hit were the info about the puller since allot of instructions don't mention it and I would have been at a total loss when indeed my old cartridge wouldn't budge and the tip on turning the cartridge around if the hot and cold get switched. Mission accomplished! Thanks again. :)
I don't know how to thank you enough for making and sharing this video! With your help I was able to fix my kitchen faucet - instead of replacing it and/or calling a plumber. And the extra info on a cartridge puller saved me from cussing like a sailor and giving up when I couldn't get the cartridge out - lol - instead I made a trip to Menards and was able to finish the job. :-) FYI - the problem with my faucet was that it would leak whenever we ran water somewhere else in the house, presumably due to the pressure change. Replacing the cartridge did the trick. No more drips for this gal! Google, UA-cam, and Contractor John to the rescue! :-)
Lisa Skemp-Thornton Thank you Lisa, so much for the kind comments... I pick at least one person a month to give a copy of my New Book " The Dimension Bible for Remodelers and DIYers" . I would love to send you an autographed copy. Please contact me through the Contractor John Face Book page and private message me you info and I will get a copy out to you! Contractor John
Thank you for the ZOOM in when necessary to take a closer look, and mentioning, for example, how or where the part is facing. I was able to do all this in about 15 minutes.
Thanks Contractor John for showing me how easy it was to fix my leaky Moen kitchen faucet. I really appreciate you mentioning the tool for pulling the cartridge. The only hard part I had was finding a replacement cartridge retaining clip after I tweaked the original while pulling it out. Your video saved me $$$ that I was resolved to spending on a whole new faucet assembly. This fix cost me about $35 which included the tool.
Thanks for the advice, especially the placement of the white ring and how to press the new cartridge in. I replaced the cylinder on a Moen Extensa 7560 model. I appreciate the time you took to video and post.
John, first I want to thank you so much for this video...I have no idea how much you money you saved me. It is all put back together finally however what did i do wrong that my hot and cold water are mixed up now. Thanks
Just wanted to say thanks for the video. I helped a lot. The instructions I got with the part were kind of vague. I was looking for something that showed step by step. Again thank you.
John, thanks for helping me make my first real plumbing repair, right down to identifying the correct allen wrench to use. I did need the puller, by the way. The only point of confusion was the orientation of the cartridge when reinserted. I referred to the instructions to get that right. Thanks again.
This video was on the money up until the minutes before its ending. I can't speak to other vendors, but my most recent repair was for this exact unit and after turning the water back on, hot and cold were reversed. In following the verbal instructions I took the cartridge out and reversed it with the same results. Correcting the situation was just a simple matter of rotating the stem 180 degrees and a lot easier. I'd recommend that anyone attempting to replace and old cartridge to spend the $25-$30 for the cartridge extractor tool as it makes "pulling" a lot easier! Only downside to the deal is that the cartridge costs about the same.
Thanks this was a great help! Instead of a puller, my cartridge came with a plastic cap that you put on top of the old cartridge. The cap fits around the base of the cartridge and has a square top that you grip with channel locks and twist gently. It came out easily. Everything fit together nicely. I took close-up pictures of the faucet head every step of the way so I could reference as I put things back together. A safety note; be careful of the sharp edges around the cartridge housing! Thanks again Contractor John!
Thanks, you saved my tail on this one! I took it apart to fix it and could not remember how all the pieces fit back together! The video walked me through it....Thank You!
John, not only that I found your video, about replacing a cartridge in a Moen faucet quite easy to understand, I was impressed by the way you explain the steps. I have already subscribed and hope to learn from your videos. Thanks and regards. Shaz
Thank you.... If you liked my video you will love my new book the Dimension Bible for Remodelers and Do It Yourselfers DimensionBible.com pick up your copy today!
I agree totally! The allen screw was coated with a white substance (from hard water). I used the too small one to clear the surface and then got the handle off with the right size. I had to keep coming back to the video to figure out was should (and shouldn't) be seeing.
Thank-you for the video! It was explained perfectly. Our faucet does not leak anymore. I was able to rent a cartridge (core) puller for $5. What a difference the right tool can make! I could not get the cartridge out. With the puller, it took about 10 seconds. God's blessings!
Your entirely welcome! Make sure you check out my new Book call the Dimension Bible for remodelers and Do It Youirselfers... DimensionBible.com Contractor John
Laura, Try using needle nose pliers or the utensil that takes out the insides of shelled nuts. An old set of dental type tools, you can buy at some big box home improvement stores. You could also hold a rag over the opening mand have someone turn in the water, but be ready for large squirt of water. Whatever you put into the cartridge body be careful not to scratch the walls.
Thank you... and if you liked that, you will love my new book "The Dimension Bible" for DIYers and Remodelers" enter coupon code for 25% off til end of the week DimensionBible.com Contractor John
Your Welcome Douglas. Check out my new book the Dimension Bible for lots of great useful information to help you around the house. Visit DimensionBible.com for more information and a free sample.
Carol, Take it apart again and lift the cartridge out carefully, observing exactly how it is in and rotate it 180 degrees, that will solve the problem. Contractor John
If you try to drill it out you will need a very small drill bit and and easy out. It is worth a try. When you said you dropped it into the body of the faucet, I am not sure where you mean. Finally, yes you can get a new set screw at a local hardware store, just bring the handle with you so they can match it up with the proper size.... good luck!
-Once parts were free I cleaned everything thoroughly -You know don't know what way the white spacer was facing so take your best guess, you have 50-50 chance to place it right -Now you have the parts, refer back to the video (as I did many times!) and put it all back together. -Don't rush breaking up the hard water deposits. It took me 3 days to do it and only after several soakings and drying periods with me attempting to crack it each time.
John, Thanks for the video. My problem though is not a drip but seems to be clogged. Very little water comes through the faucet. I unscrewed the hoses and the water comes out fine but it seems to be clogged within the faucet. the aerator had a bunch of little black pebbles and I cleaned it out. Also when I ran the hoses into a bucket there were plenty of black pebbles but it runs clear now. Could they have clogged the cartridge and do I replace it in the same manner. faucet is only 2 years old.
I got mine out with vice grips and a ton of pulling. If you are over-exerting (as I was) don't smash yourself in the face when it fianlly releases. But know that it just takes force to get out out, not turning. A puller is the best option, but I got it out with vice grips and a lot of energy- just remember if you are really pushing/pulling that hard you open up to hurting yourself!!!
Couple things.. did you seat the "C" clip correctly? It could have moved (popped) and blocked the hot water inlet or an "O" ring could have moved or a piece of debris. Remember to always turn the main water supply on slowly when repairs are completed. Hope that helps Contractor John
Thanks for the Video John....one question though, I manages to follow your video with no problem, however the lever fals on its own as if there is not enough tension to hold it up even with water running...HELP
Excellent video! Followed it to the dot and was able to replace my old cartridge. The problem I'm having is that when I turn on the cold water supply at the bottom of the sink, I'm not able to control the water on/off at the tap. It keeps on continuously flowing out of the water sprout. Any help is highly appreciated. Once again great and easy to follow video. Thanks, Sanjay.
Sometimes on some models you have to lift the bracket that the handle screws into to allow the screw and the hole to line up. Also make sure you have the bracket facing the correct way.... it can also fit on 180 degrees. Hope that helps Contractor John
If you are sure you have installed the cartridge correctly and you have taken off the aerator screen, then more than likely it is the diverter mechanism. You can try to replace the diverter, which can be tricky or just replace the faucet.
Thanks for your excellent video. When I went to the Home Depot, they replaced the cartridge free of charge as Moen guarantees their parts for life. The whole replacement cost nothing.
Although a new cartridge may have a coating of silicone grease on it already, I would recommend that you add some silicone grease to make sure all the cartridge is covered.
Some of the older faucets have a cap. A top portion of the faucet pops off to reveal the screw holding it in place. Look carefully for a seam on th eside of the handle body near the top and pry it up. There may also be a small tab at the bottom of the handle body that you would have to push in while lifting the entire handle body. Hope this helps
Thank you so much! The video helped me tremendously. One of the things that really helped me has how calm you were as you explained it. I have a tendency to get impatient with this type of project and I did very well with your help. I do have a question. Replacing the cartridge completely fixed the leak. However, although the water works great and there are no drips the faucet has a bit of a grinding sensation as I move it around. Do you have any suggestions that could help with that? Thanks again!
+Greg McClelland Thank you for the kind words Greg. There should have been a little package of plumbers grease with the cartridge. use that on the stem and any parts that swivel or move. Something else you could look at is, making sure the metal handle is not touching/rubbing the housing. Check out my book for DIYers and Remodelers The Dimension Bible at Dimension Bible.com Contractor John
Check if it is really stripped or if you are breaking off deposits of hard water. I thought mine was stripped but it was the deposits breaking off. The handle is the hardest part of this!
Thank you for the video. My loop hing is broken . Faucet handle just fell into my hands and no water. Can you please tell me how insert the loop handle?
I can relate to Mrs. Webber except under the plastic cover the bolt is stripped and the allen key just slides around. The black/plastic piece is what broke and the faucet handle just popped off. How can I remove the allen bolt? I was stoked when I saw your video and now I'm just as perplexed.
You will have to take the cartridge out very carefully. Make sure you know which side is facing the front. Take it out and turn it so the side that was in front is now in the back. Now put the rest of it back together
Your video was great! I was able to replace cartridge and had the water running with no leaks. Then there was a little pop and the hot water stopped running. The cold water still works. Any ideas?
Some of the older cartridges do not have a "score" in them. If you still have the problem I would suggest you double check that you have the correct replacement cartridge
For those with hard water here is what I had to do: -the handle would not come off, I used one size smaller allen wrench to clear it, the used the real size then... -the decorative cover came off- but then no white cap, just a black lump of pieces stuck together, I could see the white on the inside -i let the whole thing soak in vineger overnight and then took it out to dry for a few hours. -30 minutes of squeezing it, it finally released and let me unscrew it -i'll finish in the next post...
On the 7300 (after silicone greasing and new gaskets installed, etc), I am still getting a leak at the bottom under the spout turn, just above the lower gasket (the gasket that is just above the metal washer), and I find I must push the spout down quite far - another 3/16ths of an inch maybe - it seems to then "snap" into place better, then no leaks for a while. but after a few uses of the faucet, the spout seems to "ride up" a bit that same distance (abouve 3/16ths of an inch, fully exposing the lower washer) over the main faucet body, and then I get that leak again (happens when leaning on the top of the faucet mostly). Additionally, a small half-ring of very thin gauge wire "fell out" of the spout bottom after removing it during the whole rpair - dont know where that wire should be or if it belongs or comes in handy for something. I know, I know, a my doctor would say, "Well, if it leaks when you lean on it, then dont lean on it!" -----12:06am CDT Edit Add: I think I figured this out: by tightening the retaining ring with pliers rather than just by hand - the leak at the base now stops. The recommended tightening the ring by hand can be a mistake, as the ring can come loose (from only hand-tightening) by moving the spout back and forth in normal operation.
In the handle or the cartridge? I am thinking it is stuck? Pack cotton around it and soak it in CLR, is my best advice, or you can try tapping the screwdriver handle while pushing down and turning.... you need a helper for this trick.....
Contractor John, I have the same, or a very nearly similar Moen one handle faucet. Yesterday I swung the faucet to the other side of the sink and water started spraying up from the base. I looked closely and sure enough my O-ring at the very base of the faucet is split. I'm hoping it's an easy O-Ring replacement and I'm done. What do you think? If so, do you happen to know the size?
Followed excellent instructions BUT when I turned on the water and then the handle, I had the HOT on the Right, Cold on the Left. Decided to turn the cartridge 180 degrees, but still same problem. Contacted MOEN Customer Support and they indicated there was a slight score line on ONE of the flat surfaces of tops of the cartridge stem that had to face FRONT. Did you mention this in Video. Albeit, I did that and still same reversal of hot / cold exist. Plumbing is not the Problem? Suggestion?
If you have installed a new cartridge in the correct manner, then yes it appears something else is wrong inside the faucet. Have you replaced the screen/aerator on the faucet?? Take it off completely and see if that allows water to run. Is it a Moen faucet, what model and the age of the faucet please. Anytime the faucet is turned on the line to the (I assume separate sprayer) sprayer is charged with water.
Hi John, I am having a hard time removing the handle - Arbour faucet.. non of the allen keys does not fit in order to remove the handle. (trying to replace the cartridge).. any ideas?
So glad you specified the Allen wrench needed was 7/64. I had 3/32 (too small) and 1/8 (too big), and was thinking it was an off-size on purpose, and didn't have to be removed. Now I have to find a 7/64 Allen wrench...
Thank you VERY much for your this video! After being told by a big chain plumbing company tech that our leaking faucet was "corroded from the inside & NEEDED to be REPLACED" for the low price of $440-$583, I kindly thanked him for stopping by, paid their $29 consultation fee & immediately marched down to Lowes. I paid $18 for the cartridge & $12 for the Puller; by following the detailed instructions of your video, I was able to REPAIR the faucet myself! Thanks again! Proud Stay-at-Home Mom!
I was pretty much clueless about fixing my kitchen faucet, until I viewed your video. Thank you very much for taking the time.
Thank you Contractor John! Just successfully replaced a Moen cartridge. Got stuck and watched your video. It certainly helped.
A note for anyone who has troubles with the faucet handle set screw if the head is stripped, I got a tip from another site about using a Torx 15 to unscrew it. It worked for me.
You bailed me out of a nasty situation and saved my Saturday afternoon. I ran into several problems when trying to replace a Moen single handle kitchen faucet cartridge. After wasting an hour, I went to UA-cam for help. And there you were with your very clear and straight-forward step-by-step guidance. I went back to the kitchen and wrapped up the job in short order. So, thanks John. I owe you a Saturday afternoon.
John Plunkett Your welcome John.... you are why I make these videos!! If you head over to ContractorJohn.com and sign up for my newsletter you will get all kinds of help around the home every month, AND also a special coupon code for 20% off my book The Dimension Bible for DIYers and Remodelers
Contractor John
Thanks for this John, it made the job of replacing the cartridge so easy. Previously I would have had no idea where to begin.
John,
With the help of your video, I was able to do this repair on my kitchen sink today. The cartridge did not want to come out so I improvised. I climbed up on the counter and, with a pair of pliers and a strong pull, out it came. I did not want to pay for the puller because I'm not a fan of paying for seldom-used tools. After a trip to the local Home Depot and putting things back together & turning on the water - Voila! No more drip. All thanks to you.
Thanks for the video John you made me a hero in my wife's eyes today. I had a helluva time identifying the correct allen wrench so thanks for including that in the vid.
Thank you....your video saved us the cost of a plumber. Our faucet wasn't leaking put the handle mechanism had gotten wobbly and didn't turn off untilr we moved it around to find the exact position for shut off. Following your instructions we were able to remove the handle - used a little WD-40 & reattached the handle.....it was fixed! Thank you....your step-by-step instructions were clear & concise. You da man!
Thanks John,
Later report: It did come out eventually, but WOW was that thing stuck! Your video encouraged me to stick with it and keep pulling on the cartridge - otherwise I probably would have spent a lot of money hiring a plumber to do what I could have done myself (now that you've shown us).
So a sincere THANKS John, and God bless you for sharing your talents!!!
Thanks John. I've been putting off this job for 6 months now and learning to live with the need to keep jiggling the handle to the right spot to stop the leaking. Finally, on a freezing rain day here decided to bite the bullet. It wasn't easy but it was possible with the help of your video.
Very helpful. My cartridge was completely stuck, and I would not have known to get a cartridge puller were it not for your video. Your video includes a lot of tips that make the job a lot easier.
Thank you so much for this. My husband and I aren't mechanical and were having fits trying to get our faucet repaired. Your video saved us because after we got the cartridge in, the faucet didn't want to go back on right. You are a very generous man to share this with the non-mechanical public such as us.
Thanks John! Tried pulling things apart without reference. Didn't go so well. But then searched the HOW TO and your vid popped up. This is great and much appreciated!! Thank you.
Thanks so much for the video! My faucet was basically bricked together from hard water and if it were not for this video I would not know know what I was 'supposed' to see. I kept referring back to it and it was the reason I fixed it. For anyone with hard water, to break it up use a lot of vinegar and apply a boatload of patience.
Thanks for the video! I could not have fixed the faucet without it!
I didn't have a puller nor did my big box store have one in stock, but the replacement came with a cap that goes over the cartridge that will help 'break the seal' when trying to get the cartridge off and this worked well with the replacement package I got.
Thanks for the video!
Finally, a repair video I can understand & follow! Thanks.
Thank you John! My faucet is fixed. You are the man!
Thank u John. I am going to replace my Moen tomorrow instead of calling a plumber so l have one less bill on my Senior retirement. Easy enough for this old gal to do. Thanks so much. Jeni in Sacramento
Thanks John. I couldn't have done it without you.
Never thought I'd be able to fix a leaky faucet! Your video was clear and concise. Thanks!
Thanks so much John! This video was really helpful to me. My faucet is a bit older but some key points you hit were the info about the puller since allot of instructions don't mention it and I would have been at a total loss when indeed my old cartridge wouldn't budge and the tip on turning the cartridge around if the hot and cold get switched. Mission accomplished! Thanks again. :)
I don't know how to thank you enough for making and sharing this video! With your help I was able to fix my kitchen faucet - instead of replacing it and/or calling a plumber. And the extra info on a cartridge puller saved me from cussing like a sailor and giving up when I couldn't get the cartridge out - lol - instead I made a trip to Menards and was able to finish the job. :-) FYI - the problem with my faucet was that it would leak whenever we ran water somewhere else in the house, presumably due to the pressure change. Replacing the cartridge did the trick. No more drips for this gal! Google, UA-cam, and Contractor John to the rescue! :-)
Lisa Skemp-Thornton Thank you Lisa, so much for the kind comments... I pick at least one person a month to give a copy of my New Book " The Dimension Bible for Remodelers and DIYers" . I would love to send you an autographed copy. Please contact me through the Contractor John Face Book page and private message me you info and I will get a copy out to you!
Contractor John
***** Wow - thanks! Yet another reason that today is a good day. :-)
Thank you for the ZOOM in when necessary to take a closer look, and mentioning, for example, how or where the part is facing. I was able to do all this in about 15 minutes.
Thanks Contractor John for showing me how easy it was to fix my leaky Moen kitchen faucet. I really appreciate you mentioning the tool for pulling the cartridge. The only hard part I had was finding a replacement cartridge retaining clip after I tweaked the original while pulling it out.
Your video saved me $$$ that I was resolved to spending on a whole new faucet assembly. This fix cost me about $35 which included the tool.
Thanks John! Fixed the leak and the handle moves much easier than before.
Thanks for the advice, especially the placement of the white ring and how to press the new cartridge in. I replaced the cylinder on a Moen Extensa 7560 model. I appreciate the time you took to video and post.
Thanks for the help. Amazing that a complete ingrate like myself can figure this out with your help. Thank you once again
Thank you so much for inspiring me. I will tackle this project soon and let you know how it goes, fingers crossed.
Thanks John for the video!! The details and tips were very helpful!!
John, first I want to thank you so much for this video...I have no idea how much you money you saved me. It is all put back together finally however what did i do wrong that my hot and cold water are mixed up now. Thanks
Just wanted to say thanks for the video. I helped a lot. The instructions I got with the part were kind of vague. I was looking for something that showed step by step. Again thank you.
Thanks for the video, Cartridge puller was a life saver. Took all of about 20 minutes to replace cartridge and O-rings.
John Hi
You are a Wonderful Man. Replacing the Cartridge after watching you was a breeze.
Thanks much and Good Luck with your future projects
John, thanks for helping me make my first real plumbing repair, right down to identifying the correct allen wrench to use. I did need the puller, by the way. The only point of confusion was the orientation of the cartridge when reinserted. I referred to the instructions to get that right. Thanks again.
This video was on the money up until the minutes before its ending. I can't speak to other vendors, but my most recent repair was for this exact unit and after turning the water back on, hot and cold were reversed. In following the verbal instructions I took the cartridge out and reversed it with the same results. Correcting the situation was just a simple matter of rotating the stem 180 degrees and a lot easier. I'd recommend that anyone attempting to replace and old cartridge to spend the $25-$30 for the cartridge extractor tool as it makes "pulling" a lot easier! Only downside to the deal is that the cartridge costs about the same.
Thanks this was a great help! Instead of a puller, my cartridge came with a plastic cap that you put on top of the old cartridge. The cap fits around the base of the cartridge and has a square top that you grip with channel locks and twist gently. It came out easily. Everything fit together nicely. I took close-up pictures of the faucet head every step of the way so I could reference as I put things back together. A safety note; be careful of the sharp edges around the cartridge housing! Thanks again Contractor John!
Thanks a lot! Fixed my parents kitchen faucet.. you'll most likely need a puller for those of you at home.
Thanks, you saved my tail on this one! I took it apart to fix it and could not remember how all the pieces fit back together! The video walked me through it....Thank You!
Kudos, John. My faucet is now as good as new.
John, not only that I found your video, about replacing a cartridge in a Moen faucet quite easy to understand, I was impressed by the way you explain the steps. I have already subscribed and hope to learn from your videos. Thanks and regards. Shaz
Thank you.... If you liked my video you will love my new book the Dimension Bible for Remodelers and Do It Yourselfers
DimensionBible.com pick up your copy today!
you made my night.... thanks john appreciate this very much was going to call a plumber.......
I agree totally! The allen screw was coated with a white substance (from hard water). I used the too small one to clear the surface and then got the handle off with the right size. I had to keep coming back to the video to figure out was should (and shouldn't) be seeing.
Thank you very much I was able to stop the leakage due and fix the parts which I took it out in hurry!! followed your video and guess what hurraaaaaa
Thanks for the helpful video. Just replaced my cartridge and all is well!!
Thanks, John. This was exactly the demo I needed!
Awesome video John! Very clear + easy to follow instructions. The combination of verbal and video was great! Thanks very much.
Thank you so much! This was extremely helpful.
Great point Larry, thanks for bringing it to everyone's attention!
Have a blessed day.
Contractor John
Thank you, did work... really appreciate for posting this.
Glad I could help... things like that happen to all of us .... hopefully not too often!
Thank-you for the video! It was explained perfectly. Our faucet does not leak anymore. I was able to rent a cartridge (core) puller for $5. What a difference the right tool can make! I could not get the cartridge out. With the puller, it took about 10 seconds. God's blessings!
Thank you for the video, saved me a lot of heartache I was about to start prying something until I saw it!
Made in 2011 and still helpful today. Thanks.
Thanks Mr. John! You just saved us $150 that we didn't have. It was fun too!
Your entirely welcome! Make sure you check out my new Book call the Dimension Bible for remodelers and Do It Youirselfers... DimensionBible.com
Contractor John
Thank you so much for this video! It worked great and we got it done.
Thank you, John.
Laura,
Try using needle nose pliers or the utensil that takes out the insides of shelled nuts. An old set of dental type tools, you can buy at some big box home improvement stores. You could also hold a rag over the opening mand have someone turn in the water, but be ready for large squirt of water. Whatever you put into the cartridge body be careful not to scratch the walls.
thanks for the video.... i didnt know the first screw was under that cap
Thank you very much. Very helpful
Great explanation !
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Contractor John
Very Helpful! Thanks!
Your Welcome Douglas.
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Thank you so much. I was stumped as to how to fix our leak, and the particle board underneath was getting water damaged.
Thanks! Now I know why the hot and cold are crossed - the cartrige not only needs to be replaced, it needs to be spun 180 degrees. :)
Carol,
Take it apart again and lift the cartridge out carefully, observing exactly how it is in and rotate it 180 degrees, that will solve the problem.
Contractor John
If you try to drill it out you will need a very small drill bit and and easy out. It is worth a try. When you said you dropped it into the body of the faucet, I am not sure where you mean. Finally, yes you can get a new set screw at a local hardware store, just bring the handle with you so they can match it up with the proper size.... good luck!
-Once parts were free I cleaned everything thoroughly
-You know don't know what way the white spacer was facing so take your best guess, you have 50-50 chance to place it right
-Now you have the parts, refer back to the video (as I did many times!) and put it all back together.
-Don't rush breaking up the hard water deposits. It took me 3 days to do it and only after several soakings and drying periods with me attempting to crack it each time.
John, Thanks for the video. My problem though is not a drip but seems to be clogged.
Very little water comes through the faucet. I unscrewed the hoses and the water comes out fine but it seems to be clogged within the faucet. the aerator had a bunch of little black pebbles and I cleaned it out. Also when I ran the hoses into a bucket there were plenty of black pebbles but it runs clear now. Could they have clogged the cartridge and do I replace it in the same manner. faucet is only 2 years old.
thank you! just did it all by myself:)
Your welcome Nadia.... check out my blog at ContractorJohn.com
I got mine out with vice grips and a ton of pulling. If you are over-exerting (as I was) don't smash yourself in the face when it fianlly releases. But know that it just takes force to get out out, not turning.
A puller is the best option, but I got it out with vice grips and a lot of energy- just remember if you are really pushing/pulling that hard you open up to hurting yourself!!!
Thank you sir, my faucet was exactly like that one thank you for your help God bless!!!
very helpful- thank you
Couple things.. did you seat the "C" clip correctly? It could have moved (popped) and blocked the hot water inlet or an "O" ring could have moved or a piece of debris. Remember to always turn the main water supply on slowly when repairs are completed.
Hope that helps
Contractor John
Thanks for the Video John....one question though, I manages to follow your video with no problem, however the lever fals on its own as if there is not enough tension to hold it up even with water running...HELP
Excellent video! Followed it to the dot and was able to replace my old cartridge. The problem I'm having is that when I turn on the cold water supply at the bottom of the sink, I'm not able to control the water on/off at the tap. It keeps on continuously flowing out of the water sprout.
Any help is highly appreciated. Once again great and easy to follow video.
Thanks,
Sanjay.
Thank you so much for doing this video! You are a lifesaver!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!1
Good work John,which dimension i the little wrench that you used to pull out the first screw
Sometimes on some models you have to lift the bracket that the handle screws into to allow the screw and the hole to line up. Also make sure you have the bracket facing the correct way.... it can also fit on 180 degrees.
Hope that helps
Contractor John
Todd, Glad my video helped you. If there are any other videos that I could produce that would help you feel free to drop me a note.
If you are sure you have installed the cartridge correctly and you have taken off the aerator screen, then more than likely it is the diverter mechanism. You can try to replace the diverter, which can be tricky or just replace the faucet.
Thanks for your excellent video. When I went to the Home Depot, they replaced the cartridge free of charge as Moen guarantees their parts for life. The whole replacement cost nothing.
Although a new cartridge may have a coating of silicone grease on it already, I would recommend that you add some silicone grease to make sure all the cartridge is covered.
Some of the older faucets have a cap. A top portion of the faucet pops off to reveal the screw holding it in place. Look carefully for a seam on th eside of the handle body near the top and pry it up.
There may also be a small tab at the bottom of the handle body that you would have to push in while lifting the entire handle body.
Hope this helps
Thank you so much! The video helped me tremendously. One of the things that really helped me has how calm you were as you explained it. I have a tendency to get impatient with this type of project and I did very well with your help. I do have a question. Replacing the cartridge completely fixed the leak. However, although the water works great and there are no drips the faucet has a bit of a grinding sensation as I move it around. Do you have any suggestions that could help with that? Thanks again!
+Greg McClelland Thank you for the kind words Greg. There should have been a little package of plumbers grease with the cartridge. use that on the stem and any parts that swivel or move. Something else you could look at is, making sure the metal handle is not touching/rubbing the housing.
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Contractor John
Hey John is this a 1225 moen model you are showing in this video? Just trying to be sure I buy the right cartridge. Thanks so much, Ken
Check if it is really stripped or if you are breaking off deposits of hard water. I thought mine was stripped but it was the deposits breaking off.
The handle is the hardest part of this!
Thank you for the video. My loop hing is broken . Faucet handle just fell into my hands and no water. Can you please tell me how insert the loop handle?
Thank you so much!
I can relate to Mrs. Webber except under the plastic cover the bolt is stripped and the allen key just slides around. The black/plastic piece is what broke and the faucet handle just popped off. How can I remove the allen bolt? I was stoked when I saw your video and now I'm just as perplexed.
You will have to take the cartridge out very carefully. Make sure you know which side is facing the front. Take it out and turn it so the side that was in front is now in the back. Now put the rest of it back together
Your video was great! I was able to replace cartridge and had the water running with no leaks. Then there was a little pop and the hot water stopped running. The cold water still works. Any ideas?
Some of the older cartridges do not have a "score" in them. If you still have the problem I would suggest you double check that you have the correct replacement cartridge
For those with hard water here is what I had to do:
-the handle would not come off, I used one size smaller allen wrench to clear it, the used the real size then...
-the decorative cover came off- but then no white cap, just a black lump of pieces stuck together, I could see the white on the inside
-i let the whole thing soak in vineger overnight and then took it out to dry for a few hours.
-30 minutes of squeezing it, it finally released and let me unscrew it
-i'll finish in the next post...
John, I replaced my Moen 1225 cartridge by I'm still getting a little water seeping out from the base of the fawcet. Any thoughts?
On the 7300 (after silicone greasing and new gaskets installed, etc), I am still getting a leak at the bottom under the spout turn, just above the lower gasket (the gasket that is just above the metal washer), and I find I must push the spout down quite far - another 3/16ths of an inch maybe - it seems to then "snap" into place better, then no leaks for a while.
but after a few uses of the faucet, the spout seems to "ride up" a bit that same distance (abouve 3/16ths of an inch, fully exposing the lower washer) over the main faucet body, and then I get that leak again (happens when leaning on the top of the faucet mostly).
Additionally, a small half-ring of very thin gauge wire "fell out" of the spout bottom after removing it during the whole rpair - dont know where that wire should be or if it belongs or comes in handy for something.
I know, I know, a my doctor would say, "Well, if it leaks when you lean on it, then dont lean on it!"
-----12:06am CDT
Edit Add:
I think I figured this out: by tightening the retaining ring with pliers rather than just by hand - the leak at the base now stops. The recommended tightening the ring by hand can be a mistake, as the ring can come loose (from only hand-tightening) by moving the spout back and forth in normal operation.
ANY tips for removing the flat head Phillip's head screw from a Moen model 7310, please?
In the handle or the cartridge? I am thinking it is stuck? Pack cotton around it and soak it in CLR, is my best advice, or you can try tapping the screwdriver handle while pushing down and turning.... you need a helper for this trick.....
Contractor John,
I have the same, or a very nearly similar Moen one handle faucet. Yesterday I swung the faucet to the other side of the sink and water started spraying up from the base. I looked closely and sure enough my O-ring at the very base of the faucet is split. I'm hoping it's an easy O-Ring replacement and I'm done. What do you think? If so, do you happen to know the size?
Followed excellent instructions BUT when I turned on the water and then the handle, I had the HOT on the Right, Cold on the Left. Decided to turn the cartridge 180 degrees, but still same problem. Contacted MOEN Customer Support and they indicated there was a slight score line on ONE of the flat surfaces of tops of the cartridge stem that had to face FRONT. Did you mention this in Video. Albeit, I did that and still same reversal of hot / cold exist. Plumbing is not the Problem? Suggestion?
If you have installed a new cartridge in the correct manner, then yes it appears something else is wrong inside the faucet. Have you replaced the screen/aerator on the faucet?? Take it off completely and see if that allows water to run. Is it a Moen faucet, what model and the age of the faucet please.
Anytime the faucet is turned on the line to the (I assume separate sprayer) sprayer is charged with water.
Hi John, I am having a hard time removing the handle - Arbour faucet.. non of the allen keys does not fit in order to remove the handle. (trying to replace the cartridge).. any ideas?