@@ML-od9jw you can find troubleshooting tips at: www.lovesdata.com/blog/troubleshooting-google-analytics-ecommerce and you can also use the Google & UA-cam app: ua-cam.com/video/dB3TaDRnyGw/v-deo.html
Hey Benjamin! I really, really, reeeaaally LOVE your videos! I like the calm and happy way you talk and explain things and the quality is overwhelming. Thank you SO much! Keep up the great work. 😍
Next level GA4 & GTM integration instructions for Shopify. Great job. There’s something seriously wrong with Shopify for not automating this procedure, rather than having webmasters jump through hoops.
This is an awesome video. step by step in all my years in Ecommerce I think this is the first time I don't have to go anywhere else to look for an answer. Thank you
this was a life saver, thankyou! I've been trying to sort out e-commerce tracking for weeks, and this is the first tutorial that's actually explained it
Thank you so much ! I managed to install GTag Manager on my shopify ! I didn't go through the purchase example because I can't do dummy purchases, but it all seems good as I followed all your instructions precisely. thanks again, i will go and watch other videos
This was awesome, everything totally seemed to work, the only issue I had was that it didn't fire the Add To Cart trigger - attempted to debug but couldn't find the source issue!
Thank you for making this. One problem...the JSON file I downloaded from your site was very different from what's in the tutorial. So once you get to 10mins of this video you're completely lost. And now I'm worried it's messed up things inside my GTM. Worth checking out because you skip over this bit quickly without much explanation.
Hey Benjamin, thank for the video, I am following it and downloaded the .json container but when I import to GTM it shows 1 tag, but in your video it shows 2 tags (Add to cart) and (Purchase), can you please advise, thanks
Hi Benjamin, Outstanding video! I followed your instructions but it did not fire the Add to Cart event. If you would please clarify or provide some additional guidance I would be very grateful. Thanks.
Hi Benjamin, thank you for the video. How does this change if you use one Shopify store and multiple websites. How can you gain the purchase conversion per website vs all purchases on all sites? Is there a way to configure your trigger to be site specific when the Shopify is contained within an on the site?
By the way, the step where he says how to add myshopify as referral exclusion, in Google Admin - Data streams, it's not called More Tagging Options anymore. It's now "Configure Tag Settings"
Thank you for the video... I follow every step but at the end my analytics don't track the purchase event in analytics debug mode and so I have no conversion event in my data :(
I believe that one out of two should come to GA4d. If its a Purchase, Add to Cart shouldn't be reported and vica versa. What's shown in the video above i.e. both fired for same user is wrong. I think he fixed the file later on. For me currently, both are not firing in debug mode. Very frustated.
Hello Benjamin. Thanks a lot for your video explaining step by step the process. It's Great! Unfortunately I do not succeed in getting AddtoCart event fired. I have made the whole process twice but without any success. I used Shopify "second level" (so not the "basic" one) and I use the "Prestige" Theme. What should I do to get things working fine and getting major event "Add_to_cart" & "Purchase" of course? Thanks for your help Benjamin.
Hi Benjamin, when i add that long code to the checkout page in shooify, i notice in google analytics that it captures 2 purchases when purchasing only 1 time (using Paypal)
Thanks for your video Ben, it has been very helpful! More helpful than the standard video from google analytics as it doesn't tailor to Shopify. However when it comes to testing GA4 purchase (connecting GA4 with our website and make a test purchase), mine doesn't connect with the "purchase" function. And I tried it 4 times, and this is still the same. Do you have a trouble shooting for this? And mine also don't have the "configure" button in google analytics for some reason. Do you know why this is the case?
This was such great info and love the step-by-step. I have one question, when using the pre-configured GTM container do I need to change the name and public ID before importing into Google Tag Manager?
Hello when you deleted all other existing google site tag managers @ 3:39 to replace it with the new site manager code...why would you delete the old for new do they not optimize the same results? Does the New Tag offer a better read of products i'm guessing? I want to change them but i don't see why i should go through the extra work.. Please inform me Great video!
Hi, Can you help me please? at 10:56, when I do this step "Tags" show as 1 new "Triggers" 1 "variables" 9 I'm stuck here. if you can help me it'll be great. Izzy
For everybody who is experiencing issues with add to cart not firing. Same with me. Just pause that tag and create a new one, that will fire when clicking the button "add to cart". There are videos of how to do that. parameters will be button_class and value {{Click Classes}}. Trigger should fire on "some clicks" Click classes contains --> *your button class name*
My tutorial over here - ua-cam.com/video/T6x6gwLezNQ/v-deo.html covers button tracking, but this won’t give you the same level of detail. To get product details, you will need push to the data layer as I’ve covered.
@@urg454 have you added the code to your button? The top two issues I’ve found for people where it’s not working are; #1 they were using a different theme and didn’t know where to add the code, and #2 they found the add to cart button, but didn’t add the code.
Dear Benjamin. Thanks for your great and easy to follow along tutorials 🙏🏼 I hope you’ll be able to help me. When I import the container I don’t get the add to cart and purchase tags and no triggers or variables. I only get a Google Analytics| GA4 | Ecommerce tag ??? What am I doing wrong or has the container been changed?
I've updated the preconfigured container to use the method I cover in this video: ua-cam.com/video/ClSLdoNKZMI/v-deo.html it does include a trigger, but it's single trigger called 'GA4 | Ecommerce Events' that matches any ecommerce events that are pushed to the data layer. And there are variables in there too.
@@LovesData thank you, Benjamin. Would I need to back trace the steps from this video, and just follow the new one? Or can I keep the steps I’ve made in this one?
After the import I wasn't able to preview this new tag. For some reason it doesn't fire, although I assigned it to my GA4 configuration tag. All the scripts were added in theme.liquid and in Shopify settings, but it doesn't fire. Any ideas why is this happening? Thanks
Excellent video and great instructions for a non technical user. I have noted that with the addition of GTM that many of my URLs are being flagged as "Needs Improvement" as a result of an increase in the LCP parameter to over 2.5 seconds. Any idea of a fix?
Great video. Very well explained. Just wondering the benefit of installing GTM with shopify when there is the native integration. Another source says you do one or the other, not both. Thanks.
Hi, and thanks for the great video. I have a question about the Shopify preferences section. Do you remove information about the Facebook pixel in that section when you set it up in Tag Manager? Or do you have the right pixel listed there, in adition to Tag manager setup?
Thanks for the great video, I can see the data being sent in GTM, however, the item ID is not variant specific? So it would not be sending full data to adwords for product campaigns or dynamic remarketing?
Hi Benjamin, congratulation for your video. Very Well explained! I do not get your same results importing your GTM json. What I have downloaded is GTM-GA4 Ecomm.json and importing it does not contain any trigger about add to cart. What I am doing wrong? Many thanks for your help.
Hi Benjamin, I have a question abot the custom events that you provided in your containjer. In the triggers you have mentioned that this trigger fires on all custom events. I don't understand this. For add to cart trigger, should'nt it get triggered for some custom events. and we could give condition that click classes must contain the class of our add to cart button. For purchase we could select some events and give condition for page url and d can speciify that it must contain url of the thank you page. Please let me know if that can be done
Hi, Thank you for such a good guide! Very clear and professional! But do you have a guide on how we can connect the data from G4A and those tags to Google ads to track the conversions? In debug mode, it fired by my website necessary event with purchase, but I do it without debugging mode - I don't see any events registered back in my analytics.
Hey Benjamin. Great tutorial as usual! As mentioned in the video, I've imported your pre-defined container, but when I added a product to the cart, the add to cart is not firing. Is there anything I miss wrt to the code? Thanks
Thanks for this tutorial. I went through all the steps and it seems to be working except for the ecommerce tracking. Having the same issues it seems as others with the add to cart / purchase tags. Hopefully there will be an update soon.
Based on the new GA4 “send e-commerce events” and {{Events}} tracking recently added by Google do we need to update or change the shopify data layer and/or GTM data layer variables or tags (specifically purchase tag)?
Hi Loves Data! I really like your video's. And now i installed the GA4 exactly like the video. But now its not tracking "added to cart" but succesfull order is working well? How can i fix this problem
If someone cancels the order on Shopify or returns the order after 1-2 days. Does this data also pass to GA4 because this thing causes discrepancy in Shopify data and GA4 data at the end of the month?
Great video!! Hey, does adding all this code affect negatively Facebooks Pixel tracking (i.e. facebook pixel won't track as well)? Or does it not affect the facebook pixel and it's tracking at all?
Hey Benjamin. This tutorial is great like all the others! I've imported your pre-defined container, but when I preview it, the tag is not firing. I saw you did some updates to these containers (now just one instead of two), but it's basically the same principle. Am I missing something here?
Excellent video, thank you very much for making it. A doubt. At the end, when I verify that the gtm information is correctly sent to GA, when displaying in the purchase menu, in item, the price appears with several 0's. Do you know why and how it can be eliminated? Thank you very much!
I noticed in GA4 I am getting the purchase recorded, but not the Item Category for the product, it is showing as Not Set for the item category. Can the Order Confirmation code that we added be modified to include the Item Category data for the product purchased?
Your tutorials are amazing! Been following you for awhile now, but when I try to publish the uploaded container from the youtube video I am getting this error: Invalid tag reference Google Analytics | GA4 | Ecommerce This tag references a tag {tagReference} that doesn't exist or has been deleted. Please either revert your changes or remove the reference to the missing tag. any ideas why that might be?
Hi Benjamin! I'm trying to configure my datalayer without success, I don't see the information as Google suggests to see. All I see is some events that are not well configurated (like view item, select item, add to cart) the only one that's working is purchase. Any tips on how to configurate them? Thanks in advance!
👉 Watch my video covering a new, easier way to track Shopify ecommerce events into Google Analytics: ua-cam.com/video/keugNQCVREI/v-deo.html
All setup correctly but not firing,.. neither "add to cart" nor "purchase" 😕 maybe an update needed.
@@ML-od9jw you can find troubleshooting tips at: www.lovesdata.com/blog/troubleshooting-google-analytics-ecommerce and you can also use the Google & UA-cam app: ua-cam.com/video/dB3TaDRnyGw/v-deo.html
@@ML-od9jw Same here. Have you find a solution by any chance?
Hey Benjamin!
I really, really, reeeaaally LOVE your videos!
I like the calm and happy way you talk and explain things and the quality is overwhelming.
Thank you SO much!
Keep up the great work. 😍
Next level GA4 & GTM integration instructions for Shopify. Great job. There’s something seriously wrong with Shopify for not automating this procedure, rather than having webmasters jump through hoops.
This is an awesome video. step by step in all my years in Ecommerce I think this is the first time I don't have to go anywhere else to look for an answer. Thank you
Agree
Excellent
Can't understand why such a low number of likes for such great videos. Thank you so much!
Thanks a lot, Benjamin. I've been tried out other GA4 ecommerce videos, but nothing has been worked except your video. Super thanks!
this was a life saver, thankyou! I've been trying to sort out e-commerce tracking for weeks, and this is the first tutorial that's actually explained it
Thank you so much ! I managed to install GTag Manager on my shopify ! I didn't go through the purchase example because I can't do dummy purchases, but it all seems good as I followed all your instructions precisely. thanks again, i will go and watch other videos
This is the best channel ever 🙂
Thank you so much. Only your tutorial helps me with my client's Google Tag problem. Your tutorial is very organised and easy!
Your channel is the BEST! The way you explain it is so good, and I trust every bit of it. Thank you very much!!
Fantastic video! Great explanation and thank you for the resources
Thanks for the video Benjamin!! From all the video that I watched, this is the only method that I tried.. I just implement it today..
Thanks, I see an ID that starts with GT, is it the same as GTM? Something like GT-T5MR...
Excellent tutorial, Benjamin! I love how you combine video tutorials with your blog posts.
Thank you for your straightforward and informative video. You have gained a new subscriber!
Thank you very much!! excellent teaching!!
Thanks, Ben. New to Web Analytics. Hope I will have to watch a lot more videos of you!
This was awesome, everything totally seemed to work, the only issue I had was that it didn't fire the Add To Cart trigger - attempted to debug but couldn't find the source issue!
Hi did you find any solution for this?
@@sakshaamjain same here, I'm trying to fire this event but nothing happens. I will deep dive as I need this information
same here, any actual solution now? :D
Hi there, did you manage to find the issue for this? Thanks!
@@nevish1 not yet 😒
Thank you for posting, and sharing the container too. You made this all so easy. Great video as always but this one saved me heaps of time and stress.
That’s so great to hear. Thank you for letting me know!
Thank you so much for this. Have been looking for exactly this for a while now. Love the way you explain every step in detail. Thanks again!
Thank you for making this. One problem...the JSON file I downloaded from your site was very different from what's in the tutorial. So once you get to 10mins of this video you're completely lost. And now I'm worried it's messed up things inside my GTM. Worth checking out because you skip over this bit quickly without much explanation.
O man... I can't thank you enough! :)
I wish you all the best you can imagine!
Hey Benjamin, thank for the video, I am following it and downloaded the .json container but when I import to GTM it shows 1 tag, but in your video it shows 2 tags (Add to cart) and (Purchase), can you please advise, thanks
Hi Benjamin,
Outstanding video! I followed your instructions but it did not fire the Add to Cart event. If you would please clarify or provide some additional guidance I would be very grateful. Thanks.
Hi did you find any solution?
Hi Benjamin, thank you for the video. How does this change if you use one Shopify store and multiple websites. How can you gain the purchase conversion per website vs all purchases on all sites? Is there a way to configure your trigger to be site specific when the Shopify is contained within an on the site?
Amazing. You're a genius and your descriptions and pace are perfect.
Thanks mate! You're a bloody lifesaver. Videos are very thorough and easy to run through. Greatly appreciated!
By the way, the step where he says how to add myshopify as referral exclusion, in Google Admin - Data streams, it's not called More Tagging Options anymore. It's now "Configure Tag Settings"
Thank you! It works perfectly
Thank you for pre-configured container 😍
Hi man, thanks, you save me lots of time
You have helped me so so much! Love your videos, they are so informative and to the point. 11/10
Thank you so much for this information! You are so helpful, easy to follow, and your voice is absolutely wonderful.
Thank you bro. Super easy steps! Really appreciate it. Thank you.
Many thanks for sharing the tutorial in detail. Hope it works on my website.
Thank you for the video... I follow every step but at the end my analytics don't track the purchase event in analytics debug mode and so I have no conversion event in my data :(
Thanks for your help! I am seeing the purchase come through but not the add to cart. Any idea why? I added the container via the file you shared.
Hi did you find any solution?
I believe that one out of two should come to GA4d. If its a Purchase, Add to Cart shouldn't be reported and vica versa. What's shown in the video above i.e. both fired for same user is wrong. I think he fixed the file later on. For me currently, both are not firing in debug mode. Very frustated.
Awesome video! Your content is great.
Thank you so much!
Hello Benjamin. Thanks a lot for your video explaining step by step the process. It's Great! Unfortunately I do not succeed in getting AddtoCart event fired. I have made the whole process twice but without any success. I used Shopify "second level" (so not the "basic" one) and I use the "Prestige" Theme. What should I do to get things working fine and getting major event "Add_to_cart" & "Purchase" of course? Thanks for your help Benjamin.
Super details. It helps. Thanks
incredible. watched it the whole way through and implemented everything. thank you so much!
Awesome guide! Thanks for sharing!
Excellent video with great instructions!
Hi Benjamin, when i add that long code to the checkout page in shooify, i notice in google analytics that it captures 2 purchases when purchasing only 1 time (using Paypal)
Amazing! thanks!
Thanks for your video Ben, it has been very helpful! More helpful than the standard video from google analytics as it doesn't tailor to Shopify. However when it comes to testing GA4 purchase (connecting GA4 with our website and make a test purchase), mine doesn't connect with the "purchase" function. And I tried it 4 times, and this is still the same. Do you have a trouble shooting for this? And mine also don't have the "configure" button in google analytics for some reason. Do you know why this is the case?
likewise
This was such great info and love the step-by-step. I have one question, when using the pre-configured GTM container do I need to change the name and public ID before importing into Google Tag Manager?
You saved our lives! 😍
Hello when you deleted all other existing google site tag managers @ 3:39 to replace it with the new site manager code...why would you delete the old for new do they not optimize the same results? Does the New Tag offer a better read of products i'm guessing? I want to change them but i don't see why i should go through the extra work.. Please inform me
Great video!
Hi,
Can you help me please?
at 10:56, when I do this step "Tags" show as 1 new "Triggers" 1 "variables" 9
I'm stuck here. if you can help me it'll be great.
Izzy
Thanks for this! A great help
This was so helpful. Thank you!
For everybody who is experiencing issues with add to cart not firing. Same with me. Just pause that tag and create a new one, that will fire when clicking the button "add to cart". There are videos of how to do that. parameters will be button_class and value {{Click Classes}}. Trigger should fire on "some clicks" Click classes contains --> *your button class name*
My tutorial over here - ua-cam.com/video/T6x6gwLezNQ/v-deo.html covers button tracking, but this won’t give you the same level of detail. To get product details, you will need push to the data layer as I’ve covered.
@@LovesData But as per your video above, Add to Cart isn't firing. So many comments are here but no solution as of now.
@@urg454 have you added the code to your button? The top two issues I’ve found for people where it’s not working are; #1 they were using a different theme and didn’t know where to add the code, and #2 they found the add to cart button, but didn’t add the code.
i`m realy love you brother thanks
Thank you so much for making this video! You are so easy to follow!
Great video. Very helpful.
Dear Benjamin. Thanks for your great and easy to follow along tutorials 🙏🏼 I hope you’ll be able to help me. When I import the container I don’t get the add to cart and purchase tags and no triggers or variables. I only get a Google Analytics| GA4 | Ecommerce tag ??? What am I doing wrong or has the container been changed?
I've updated the preconfigured container to use the method I cover in this video: ua-cam.com/video/ClSLdoNKZMI/v-deo.html it does include a trigger, but it's single trigger called 'GA4 | Ecommerce Events' that matches any ecommerce events that are pushed to the data layer. And there are variables in there too.
@@LovesData thank you, Benjamin. Would I need to back trace the steps from this video, and just follow the new one? Or can I keep the steps I’ve made in this one?
Indeed, should we just continue the remaining steps following your new video or should we delete all we did and start again using your new video.
After the import I wasn't able to preview this new tag. For some reason it doesn't fire, although I assigned it to my GA4 configuration tag. All the scripts were added in theme.liquid and in Shopify settings, but it doesn't fire. Any ideas why is this happening? Thanks
Excellent video and great instructions for a non technical user. I have noted that with the addition of GTM that many of my URLs are being flagged as "Needs Improvement" as a result of an increase in the LCP parameter to over 2.5 seconds. Any idea of a fix?
crystal clear love it
it seems that you have updated the tags for add to cart and purchase, so you have merge all the events in 1 tag only
Thank You baby!
Great and very helpful content!, thank you so much
Is it correct that Google Tag Manager can only be used for Shopify Plus and not with standard Shopify accounts??
Great video. Very well explained. Just wondering the benefit of installing GTM with shopify when there is the native integration. Another source says you do one or the other, not both. Thanks.
Awesome, keep up the good work.
Hi, and thanks for the great video.
I have a question about the Shopify preferences section. Do you remove information about the Facebook pixel in that section when you set it up in Tag Manager? Or do you have the right pixel listed there, in adition to Tag manager setup?
this was my question too-as i currently have GA info there. please lmk if you've solved it!
Thanks a lot, really helpfull!
Thanks for the great video, I can see the data being sent in GTM, however, the item ID is not variant specific? So it would not be sending full data to adwords for product campaigns or dynamic remarketing?
For tags after downloading the file from your site, I see GA4I Ecommerce Events...no add to cart.....
Helpful Video - Do you need to complete the purchase order for the add-to-cart button to fire in Google Tag Manager?
No, if implemented on the button, then it should fire on the button click.
Hi Benjamin, congratulation for your video. Very Well explained! I do not get your same results importing your GTM json. What I have downloaded is GTM-GA4 Ecomm.json and importing it does not contain any trigger about add to cart.
What I am doing wrong?
Many thanks for your help.
Same, did he reply?
@@codybateman6785 Same here, I see no reply yet.
Correction, there is reply beneath the question from Gitte Ronald (3 weeks ago)
Hi Benjamin, I have a question abot the custom events that you provided in your containjer. In the triggers you have mentioned that this trigger fires on all custom events. I don't understand this. For add to cart trigger, should'nt it get triggered for some custom events. and we could give condition that click classes must contain the class of our add to cart button. For purchase we could select some events and give condition for page url and d can speciify that it must contain url of the thank you page. Please let me know if that can be done
will this also be valid for dawn theme ?
Does this work for Checkout pages on Shopify Basic Store?
Hi, Thank you for such a good guide! Very clear and professional!
But do you have a guide on how we can connect the data from G4A and those tags to Google ads to track the conversions? In debug mode, it fired by my website necessary event with purchase, but I do it without debugging mode - I don't see any events registered back in my analytics.
Same here.
Thanks a lot. Stay Blessed.
hi, in wordpress we can use (a data layer checker ) to setup variables in GTM, what another can i used for shopify store?
Hey Benjamin. Great tutorial as usual!
As mentioned in the video, I've imported your pre-defined container, but when I added a product to the cart, the add to cart is not firing.
Is there anything I miss wrt to the code?
Thanks
Thanks for this tutorial. I went through all the steps and it seems to be working except for the ecommerce tracking. Having the same issues it seems as others with the add to cart / purchase tags. Hopefully there will be an update soon.
Can not to download the gtm pre-container , the link is not work
Based on the new GA4 “send e-commerce events” and {{Events}} tracking recently added by Google do we need to update or change the shopify data layer and/or GTM data layer variables or tags (specifically purchase tag)?
Very nice
I don't have a more tagging options? Please advise
Hi Loves Data!
I really like your video's.
And now i installed the GA4 exactly like the video. But now its not tracking "added to cart" but succesfull order is working well?
How can i fix this problem
Hey!
Thanks so much! One that that I've noticed is that all the orders paid via Shop Pay aren't being capture with that approach. Am I the only one?
If someone cancels the order on Shopify or returns the order after 1-2 days. Does this data also pass to GA4 because this thing causes discrepancy in Shopify data and GA4 data at the end of the month?
Great video!! Hey, does adding all this code affect negatively Facebooks Pixel tracking (i.e. facebook pixel won't track as well)? Or does it not affect the facebook pixel and it's tracking at all?
Hey Benjamin. This tutorial is great like all the others! I've imported your pre-defined container, but when I preview it, the tag is not firing. I saw you did some updates to these containers (now just one instead of two), but it's basically the same principle. Am I missing something here?
Excellent video, thank you very much for making it. A doubt. At the end, when I verify that the gtm information is correctly sent to GA, when displaying in the purchase menu, in item, the price appears with several 0's. Do you know why and how it can be eliminated?
Thank you very much!
Hey I followed your method but the purchase tag is not working
The new Shopify code is slightly different, when imported there is only one event created, is that correct?
Benjamin please 🙏 How can I add the json file? can you help me please?
I noticed in GA4 I am getting the purchase recorded, but not the Item Category for the product, it is showing as Not Set for the item category. Can the Order Confirmation code that we added be modified to include the Item Category data for the product purchased?
Your tutorials are amazing! Been following you for awhile now, but when I try to publish the uploaded container from the youtube video I am getting this error:
Invalid tag reference
Google Analytics | GA4 | Ecommerce
This tag references a tag {tagReference} that doesn't exist or has been deleted. Please either revert your changes or remove the reference to the missing tag.
any ideas why that might be?
Hi Benjamin! I'm trying to configure my datalayer without success, I don't see the information as Google suggests to see. All I see is some events that are not well configurated (like view item, select item, add to cart) the only one that's working is purchase. Any tips on how to configurate them? Thanks in advance!
I have followed the tutorial to the letter, thank you very much, but my purchases appear twice in Analytics. How can I correct this?
Why the "times: 0.01" in the code variables?
My question is once google tag is included, do I need to remove Facebook and google pixel since I would have them on the Google Tag manager
Everything worked perfectly well... but it seems Paypal as a payment method blocks the tag from firing. Any suggestions on how to overcome this?