The DiJulius Group Digital Marketing Case Study | Milia Marketing

John DiJulius is redefining customer service in corporate America today. He didn’t read the books on customer service, he wrote them:
- Secret Service, Hidden Systems That Deliver Unforgettable Customer Service
- What’s The Secret? To Being a World Class Customer Service Organization
- The Customer Service Revolution
- The Best Customer Service Quotes Ever Said
- The Relationship Economy
He has worked with companies such as the The Ritz-Carlton, Lexus, Starbucks, Nordstrom, Panera Bread, Nestle, Marriott Hotel, PWC, National City Bank, Cheesecake Factory, Progressive Insurance, Harley Davidson, State Farm, Chick-fil-a, and many more, to help them continue to raise the bar and set the standard in service that consistently exceeds customer expectations.
John is not just telling others how to do it. His strongest attributes may not only be that he has the experience of working with extremely large companies, but knows how to translate those processes to fit small business models as well. Not only is John the Owner, President and Chief Revolution Officer of The DiJulius Group, he is also the Founder, President and Owner of John Robert’s Spa; Named one of the Top 20 Salons in America with multiple locations (and over 150 employees), which he uses as living laboratories to test his findings and theories.