Thanks for the solution. I fixed mine this morning without taking anything apart, but just unplugging and taking the food out to leave the doors open for 2 hours. I'm sure it didn't thaw all the ice but it stopped the noise.
One follow-up from a few weeks later. When you defrost all that water, don't let it all drain into the tube at the bottom. Use a towel or bowl to catch it. I let it drain and it ended up as a huge sheet of ice in the bottom of the freezer drawer which interfered with the drawer opening.
I also wanted to add that I have never watched a repair video before but my fridge annoyed me enough to Google a solution and I found your manner to be so watchable and likable. Thanks for a great video!
Just so you know this video helped me solve my problem. I had a hard time removing the big inside cover. I was able to remove the bottom portion of the cover but the top was seemed stuck. So I used a mirror to see what the problem was. I discovered mine was so iced up that the ice had attached itself to a piece of metal on the back of the top part of the inside cover. So with the bottom wedged open, I blew the hairdryer for about 5-10 mins until I was able to safely remove the cover without forcing or breaking it. After that, everything went smoothly. Now my refrigerator is quiet and working perfectly! THANK YOU!!!
So glad it helped. If you have the issue again, you can use the manual "Forced Defrost" mode to avoid using the blow dryer on the plastic cover. I have a video on that too if you don't know how to set up that function. ua-cam.com/video/6tFWkWzLSqg/v-deo.html
A very big THANK YOU to you, James. Our 4 year old Samsung French Door Style Refrigerator started making fan noise a few days ago. The symptoms were exactly as you described in your video. By closely following your instructions, I was able to remove the panel and get to the cooling coil without much difficulty. With the help of a hair dryer, I got rid of the ice in about 15 to 20 minutes. I put everything back and the noise is gone. The whole operation took me about an hour. You saved me a lot of trouble. Thanks again.
@@johnnycroat Unfortunately, it was not a permanent fix. The same problem came after a few months. I did it again and that too lasted only a few months. Third time, I insulated the exposed part of the cooling coils with 1/2 inch pipe insulation and that lasted several months. It is now building ice inside the refrigerator, near the area of the cooling coil. I also found there is a class action suit against Samsung for this very issue. It looks like there is a design flaw of some kind. My fridge is only 5 years old. My previous Whirlpool fridge lasted over 20 years without any trouble.
Thanks for this great video and instructions. I was hesitant to right away take apart my refrigerator so I did the manual rd thing and after 4 cycles of that no more noise. hopefully if I do that every once in a while it will kept the ice from building up and hitting the fan. Thanks again for the video and thanks everyone for the comments
Great video, super helpful! I just wanted to add that if it gets too frozen inside there, the insulation on the inside of the back wall liner that you pop-off to expose the ice covered innards can freeze to the ice so it can take some fines to get it out. Thanks again!
Our Samsung is a SIDE BY SIDE... but same noise, same solution, just a DIFFERENT SPOT... it was down behind the drawers on ours (on the fridge side). After pulling the shelves, removing about 7 screws, I was able to get to it... and it was SOLID ICE that I had to chip out (large chunks). Then used warm water and a heat gun to get all the rest off. Those yellow sponge towels soaked everything up)... we cleaned it all up, reassembled it, plugged everything back in, and VIOLA - as good as new. Used the 'POWER CHILL' to get it back down to temperature. THANK YOU... and you are 100% correct, there just isn't any defrosting 'wire' in the area is really needs to be. If it happens again in less than a couple years, I'll look at added into the 'heat wire' so it can better defrost itself in the future.
Two months after the two year warranty expired on my side by side Samsung fridge freezer it started making the same noise! I put up with it for three or four days then after doing a little research found your video. Thanks so much for making and posting it! While I was trying to summon the enthusiasm to dismantle it I did a bit more research it occurred to me to try moving the unit a bit further away from the wall as the user manual calls for a 5cm gap but I only had around 1cm as space is quite tight. By the next afternoon the noise had stopped and it hasn't come back so it might be worth people confirming that they are following the manufacturers recommendations before diving in. Presumably the compressor was having to overwork because it wasn't able to get rid of the heat. It is also summer here at the moment and we have had a few 30 degree plus days.
Thank you so much for this very helpful step-by-step video. I just finished fixing my obnoxiously loud 3 yr old Samsung refrigerator, thanks to your guidance & insight. What a sad and frustrating state of the quality of appliances. Thanks again for this incredibly helpful video!
it really is. welcome to 2022, billion dollar companies selling the average human faulty/poorly quality controlled/poorly designed products at a premium with issues we figured out how to solve 50 years ago. its just sad
I was going to say this was a great video but I am using a reserved word I have never given on UA-cam review. It is a SUPERB video! You are a very easy to listen to instructor. This video was at a great pace to follow, was explained enough that no questions were left unanswered, and it was recorded nice and clear. Thank you for taking the time to produce this video and for saving me money calling a repair company or worse buying a new fridge. Again I say Superb job Sir.
I know basic tools but I would never consider myself “handy”. This video was really well done. Clear instructions and helpful tips. It’s working without issue. Thank you very much!
Thank you so much for this simple & informative video! My fridge has never been cleaner after taking everything out, and I feel much more confident moving forward. Problem fixed!
Great video! Thank you ! I have the same model and it has iced up twice in the last 4 years causing the refrigerator to stop cooling. Samsung service under Bestbuy warranty tore out and replaced the whole thing the first time and it lasted about 1 year before I heard the fan icing up and finally stopping. I'm glad I kept my old 20+ year old Amana self defrosting unit in the garage as a backup. Pretty sad Samsung couldn't engineer a descent, reliable unit. It certainly is not rocket science. What it comes down to is you have to defrost your refrigerator manually. The freezer is separate and it has already stopped cooling once forcing me to empty the entire unit again and unplug it for 2+ hours to let the compressor "decompress?". Luckily, the freezer started working after that. Oh yes, and the ice maker went out and was repaired 1 month before the unit went off BestBuy's extended warranty. BTW Bestbuy did a terrific job taking care of me while it was under their warranty. Samsung service wants $150 before they'll even come out to look at their P.O.S My best advise to anyone is *DO NOT BUY A SAMSUNG REFRIGERATOR!* Get an LG or what ever company hasn't been swallowed up by the big greedy bottom line corporations .
You literally just saved the day! Googled our model and your video was the second one that came up. The first one had a lot of pointing and writing and was very hard to follow. This video really helped us. We watched a bit, paused, did what you said, repeat and our fridge is all better now! Thank you!!
Great job - I have this exact problem - we had a repair guy come in and he only replaced the señsor. You're the only person who's ever explained the problem thoroughly and completely. This Frig is a POS - and Samsung should have had to recalled this problem. I wish there was a change we could make a field change to this problem that could correct it without having to clear the ice every few months. Thanks. I'm now a subscriber.
I had the exact same problem on a RF28HFEDBSR which I tackled today. Thanks for you video, there are several others out there and many pissed off Samsung customers, add me to the list. In my case things were worse which others might have either missed, or not had, but in the area of ice build up the expansion process of freezing ice had actually damaged the fridge walls in the local area and there were several cracks which I believe are going to make the issue worse going forward. I did not attempt to repair them as I am going to research a solution which can be effected with in a short time and with no health issues like bad smell of silicon etc. I will certainly not purchase another Samsung product and will be sure family and friends are aware of this as well.
Thank you so much for this. I had the exact same noise and you saved me a repair call. I did use a hair dryer on low setting it took quite a while but I got all the ice and now it's running silent!
Hi John, Thanks for a great job with this video. I started with another similar video, but I got stuck trying to remove the bottom tray. I did another search and found this video. I could never have gotten that out (in one piece) without your help! Even with your help, it was a BEAR! You really saved my bacon and I am VERY appreciative. Now, if I can only figure out two more things: How to remove the ice tray to get rid of (what surely is) a bunch of melted cubes; and how to disassemble the drawers to remove the dirt on the bottom caught between the drawer front and the piece it slides into. Perhaps another short video???
Glad it worked out for you. Maybe another video whenever we can make it back to our US house. Right now we're here in the Philippines at our home, Villa Feliz. No problem with our Samsung fan here ; )
@@MyPIDream Sounds great! There's no problem with my Samsung fan here any more either. BTW, I found a You Tube video on taking apart those drawers to clean the space between sections. I followed her instructions carefully. Now I have to buy a new drawer (and so do many others in the comment section) :-
OMG! This was SO helpful! I am very mechanically challenged and this video was so easy to follow that I actually fixed my fridge all by myself! Thank you! You're awesome!
Thanks for your video, this noise started a couple days ago, we bought our fridge back in Jan of 2020. We will be calling Samsung for our repair!!! Thanks again..
Many thanks! We had so much ice that even with a heater running on it, and a blow dryer, it still took us 24 hours to defrost enough to even remove the panel. But your instructions and video really helped, and we were delighted to not have to call in a service person while we're trying to stay socially isolated. Couldn't have done it without you!
Glad it helped! Another way to avoid the blow dryer is to do a "Forced Defrost" cycle manually. Check out my video on how to do that if you don't already know. ua-cam.com/video/6tFWkWzLSqg/v-deo.html
You have the same problem we have. You're limited what refrigerator you can buy. Like Our house you can't get anything bigger than that hole. My kitchen looks almost like yours. We have cabinets that look just like yours and we keep a toaster oven in the same place. :) Great video. We stopped our noisy fan yesterday. A long process but better than paying $150.00 to have someone come and do it. And you still have to take everything out of your refrigerator and put it back in yourself.
Called Samsung and spoke with an adviser who said to unplug it, open all the doors and drawers, put towels at the bottom on the floor to catch any overflow, and let it sit for 3-4 hours. It's called a manual defrost. She also specifically said not to use a hair dryer at all. The shelves stayed in place and I didn't remove the cover; she said it wasn't necessary. If this works it is a breeze since I have everything in a cooler and frozen stuff I can use today if it gets thawed somewhat. I used the wait time to clean the inside with Seventh Generation hard surface cleaner and microfiber cloths. I will post a reply to this post with the results.
Thanks for sharing. The main purpose of this instructional video is to identify if the cooling coil is not positioned properly from the manufacturer and make the correction so this does not reoccur. If after you manually defrost and it occurs again this might indicate you have a bent cooling coil which is interfering with the fan after is freezes over.
Great video. I had a problem getting bottom shelf off. The clips were hard to squeeze so I use 2 screwdriver to push in. The clips stayed in when I took pressure off so I then gently pry the shelf between the gap with flat head screwdriver.
thanks for the class James! We have a Samsung ref similar but have not had the noisy fan issue as of yet. Need to be very careful using a hot air gun because it can also melt or deform any plastic parts. I got in a little hurry trying to defrost a small apartment size ref with a heat gun and deformed the plastic door. The heated air gets much hotter than a hair dryer and more quickly. Thanks again for sharing.
I'm so grateful to you for posting this. Every single new appliance (except my 1948 O Keefe and Merrit stove) has broken in my 7 year old house. I thought our fridge was a goner. I got everyone off with my small kids in tow. I noticed the black goop that is protecting a connection on the right side stuck to the panel so some of the connection wires are slightly exposed. What should I do for that?
Exposed connections is a no-no in electrical terms. If you are not familiar with electronics or electrical repairs I recommend you finding a qualified technician to repair or replace the connector. Although the connector you are mentioning is probably low voltage DC it could do further damage to your Refridgerator or present an electrical hazard to you.
This is a fantastic video and so much help. Does anyone have a solution to permanently stop this from happening? I've had to manually defrost this twice in 8 months. Thanks
Thank you. You just saved me a bunch of $$$. All fixed. I have had Samsung here to replace part of my ice maker for the same reason. This is the worst fridge I've ever owned. Never again! How I miss Kenmore.
Hi Jen. Glad that helped. I'm afraid your problem with your ice maker might not be solved by replacing any parts depending on your problem. You might be interested in my other video regarding ice maker issues with this unit. ua-cam.com/video/6tFWkWzLSqg/v-deo.html
Hi James; Great video! Although there are many videos out there on the subject of a fix to the fan noise problem as a result of icing in the rear cooling compartment, yours is the most by far the clearest and concise explanation of how to fix the problem with an excellent video. Thank you!!!
Thanks! I had the same issue. Your instructions worked like a charm. I did, however, run the force defrost first (which maybe shaved some time off thawing).
"I don't even know if she knows I was working on the fridge today" lol -- I had to go catch mine because you helped me get it back up and running -- thank you! :)
THANKS! Ours was gifted to us and it has been a NIGHTMARE ever since. YES, IT'S THE LAWSUIT FRIDGE! In 2010 I bought a Samsung wall AC, that was installed, then proven to be defective. It wasn't until the 3rd one under warranty actually worked properly, In the meantime, I paid for 3 difficult (up high above permanent fixtures) installations. MORAL OF THE STORY AND LESSON LEARNED: 1) Don't expect a gift to always be beneficial to you, 2) The only Korean thing I will purchase from this day forward is KImchi!
Thanks, again! Today was the second time I de-iced the fan area. But I'm concerned that another problem had developed. For several hours before I could get to do the job the noise stopped completely, suggesting that the fan has died. Not sure how to tell if that's the case, or what symptoms to see if it is no longer running. I can open it up again to put what I assume would be 12V on the fan leads, but maybe the controller is shot. Well, we'll see.
Great video. I have the same fridge which had the same problem. I am not the most technically inclined person and the video worked like a charm. Better yet, I didn't break anything. I think the slow and steady defrosting is a key. Thanks for the excellent video. If you were local I'd buy you lunch!
I had this problem and found your video very helpful! Before doing this, I thought I’d first try just raising my set temp from the min 33 degrees to the max 44 degrees to see if it would thaw on its own. It took about a day or two but it did the trick! So try this before going through the trouble of clearing everything out and opening things up. :)
A manual defrost such as you did here is only temporary and doesn't address the problem but for those who do not want to attempt to correct the issue this is a good option. Thanks!
Thank you so much!! Your video was great, easy to follow. It literally saved me from calling my home warrenty company again / buying a whole new fridge. I'm hoping this temp fix lasts a while. You are awesome.
Good job. Great explanations on the entire process and will be trying this myself. We also have heard our Samsung refrigerator sound like a barking dog outside (with the windows closed). Any idea what be causing that? 😆
Yes we have the same problem here in the Philippines we turn it of at night next morning all good never taken the back panel of but very interesting Thanks noel
When I adjusted the copper tubing it fixed our problem. If this is not an issue with your unit and to avoid removing all the shelves and back cover as in this video check out my video on how to "Force Defrost" the refrigerator. ua-cam.com/video/6tFWkWzLSqg/v-deo.html
9:18 the “defrosted water drain being clogged with ice” I fixed that with the idea from another UA-camr and an #18 copper wire (I think, it was two years ago), twisted and hanged from the defrosting heat elements inside the drain: so heat was transferred thru the wire down there. The issue was defrosted ice water was actually going inside the fridge toward the doors beneath the filter... that issue stopped and never has returned. But now this noise happened, not sure it’s a fan (fridge or freezer) as it continues after opening a door for a few seconds... I fear it could be the compressor, but then again not always makes the noise. Could be the freezer’s fan (evaporator)... new defrost programmed when food runs out of the fridge a bit
First off great tutorial. I had same sound issue and did as you described with loud hum that shuts off as you open door and hear the motor fan die down. Unfortunately it did not work! I'm so bummed and proud that I 'fixed' it. But of course it is never easy. What else could be my problem? The fan itself?
Another issue could be the fan itself is not mounted properly to the back panel. If the screws are too tight or not equally torqued in the back panel it can warp the fan housing causing the fan to make a noise when activated. To test this you can pull the back panel off as you did as described in this video but don't disconnect the fan wires. Close the door and plug in the fridge. If the noise is still there then try adjusting the mounts of the fan. Then retest. Lastly, it could be the fan itself. A simple test is to remove the fan and hook it to a DC power supply rated for the fan's operating voltage. If the fan still makes the noise replace the fan.
Thank you James. We have the same unit. So far no problem but if I have to go through that exercise I would wrap & seal those incoming refrigerant pipes with foam insulation to keep out moisture so it won't happen again. Sad to have to defrost a self-defrosting fridge in 2019! I think the lower humidity here in Alberta helps!
I believe your observation about humidity is the key point and something I failed to discuss in the video. We are in a high humidity climate both here in SC and in the Philippines. High humidity is a key factor in icing of your ref unit.
Great Vid. I'm hearing the noise now and figured it was bearings on a fan motor wearing out. So it's a good thing for me I watched this first or I probably would have bought a new circulating fan before I opened up the back panel.
Dear James, thank you so much for your quick response. You are right! My refrigerator build up ice around evaporator every next day and I can not find defrost timer. I can not see the end part of your advice. Thank you for your time and God bless you!
Whew! Glad you caught my comment. Here's a repost of the troubleshooting. Good luck and let us know how it goes. Samsung refrigerators go into auto defrost every 8-10 hours. The main control board on the back is what sends power to the defrost heater in the refrigerator and freezer (on dual evaporator systems). I’m pretty sure there is no way to change the defrost cycle but you can manually put your refrigerator into defrost mode yourself. To do this, press both the “Power Freeze” and “Fridge” buttons at the same time. Hold both buttons until the display beeps and goes blank. Next, press the “Freezer” button a second time. After a while, you should have water melting into the evaporation tray under the refrigerator. It might be necessary to unplug and replug in the refrigerator to take it out of defrost cycle. If you had ice the very next day its possible you didn't get all the ice melted when you followed my procedures. Even behind the copper pipe that goes into the foam insulation, you must make sure it's all defrosted. Also, make sure all the plugs are connected back properly into the connectors. If you have the same refrigerator as mine you can use the video as a reference. You didn't mention where the ice build up was concentrated. That might be helpful as well in troubleshooting. If after doing all the above and you still have an issue with freezing, it might be a problem that needs to be looked at by a technician as its possible the thermostat sensor is bad. It will need to be checked with a multimeter to see if the Ohms and voltage are correct. If not, you probably have a faulty sensor or electronics component.
One word of caution.............if the panel which holds the fan does not come off easily DO NOT force it. I had difficulty removing the panel at the top so finally used mirror and flashlight which revealed the fan housing encased in ice. Had I forced it I would have torn the fan off it's base. I used a popsicle stick to prop open the bottom of the panel and stuck a hair dryer up inside to melt the ice. When the ice finally melted off the housing the panel came off easily. As part of this process we also pulled the refrigerator out, removed the panel at the base of the back, and found that the coils were totally encased in a thick layer of dust. Vacuumed and brushed out what I could but finally used a small blower to get the rest out. I made quite a mess of the kitchen, but the refrigerator should be much more efficent now with the coils clean
Thank you for the video. We felt more confident removing the panel after watching the video. Our fan noise was growing increasingly loud and ran longer and longer. Once we opened the panel, we did find a little bit of ice in the areas you show, but definitely not as much as yours. We did the defrosting technique, and put it all back together, and the fan is still making a whirring sound, not as loud yet and not as long. The line closest to the fan seems to have had some hit marks where the fan might have been hitting. Is it possible the line moved forward and causing the fan noise, or could the fan itself just be the issue? If it continues I can take pics and show you what we see, but wanted to get this question out asap.
I suspect your fan housing is warped or the way it mounts on the panel puts stress on the fan housing. This will cause the fan to make noise. If you can troubleshoot it down to the fan, get a replacement from Samsung and install it yourself since you already know how to access the fan. If you're not comfortable, then contact a service technician.
Thanks for this great video. At 8:24 in the video there is a small rectangular opening at the bottom of the screen which I think is a second drain hole. On my refrigerator, it appears that the back panel which I removed was sealed against this hole, as there is some glue residue around this hole. Does this need to be resealed?
I went through this whole process (very helpful and clear, thank you) and the fan is still making noise. Anyone else have problems w the fan design? It’s clearly not sitting right and/or rubbing against something. Hard to tell but easy to hear. Ugh (PS- inherited the fridge when I bought the house. )Will never buy Samsung -appliances again.
If you found ice buildup and you followed the instructions to remove all the ice and you still have a fan blade noise, then you probably have one of 2 things. Something is still rubbing against the fan blade (maybe some of the foam insulation) or the fan itself is faulty which will require a fan replacement. You can test the fan in place by connecting the fan back up but not putting the panel in place. Plug the refrigerator back to the power and if it's still making the noise then the fan might be bad. Also, if the fan is mounted too tight in the panel sometimes it warps the fan housing which will cause the fan to be noisy. Try to loosen up the mounting hardware and test again.
I have a Samsung fridge RF28T5001 purchased in Nov 2021. It looks very much like the one described in this video except that the wording "Twin Cooling" on the back panel is replaced by "All-round Cooling". My fridge also has fan noise after one year. I followed the present instruction to open up the back panel with about 1-hour effort, only to find out the fan has been moved to a new location at the lower left corner on the bottom floor and has no ice sounding it. So my fan noise cannot be fixed as by the well described method in this video. Don't spend effort to open up the back panel of the newer model.
Thank you so much for the pleasant, thorough, and easy to follow tutorial. Do you get ice build up in the ice maker too? We had a repair guy fix the back panel problem this same time last year. So it looks like we will be doing a yearly defrost. Otherwise happy with the fridge. Curious to see if our copper pipe is bent like yours which would explain how fast the problem returned. .
Yes, we get ice build up and the condition where it stops making ice from the ice maker. I have a fix action (upcoming video) for that but it's a band aide. This is another poor engineering design by Samsung. Other than problems with the ice maker, I'm happy with the fridge too.
James followed instructions and it worked a treat However there was not a lot of ice behind cover obviously just a bit catching fan Thanks for advice Find UA-cam great for these issues
Hi James, good video! I'm one of your subscribers here in Seattle area. I have a whirlpool french door that leaks or "pools" a good amount of water under the fridge once in a while, I suspect when it defrosts. Any idea how to trouble shoot it? thanks for your time!
There is supposed to be a holding tray under the refrigerator. Check to see if it's not lined up properly or missing. Defrosting is normal and water is supposed to go in the tray then evaporate.
Thanks for the video. The fix works, but issue came back in about 3 mo. I read through comments and see you mention straightening out the copper tubing to hopefully prolong the ice hitting the fan, how can I straighten the tubing?
If the copper tube is slightly off it is easily bent to make the correction. I recommend allowing the copper tube to be at ambient temperature so as not to break a frozen tube. It was easy when I did it but if you're not comfortable you can call in a qualified appliance service person.
Hi ! I did all the steps, two weeks later same problem again . I ended up adding isolation on the tubes area. Waiting a few days to hopefully see the difference
I'm about to undertake this task because you've made it seem easy! Can you clarify: Did you turn off the power at all or no? If so, did you unplug the fridge or turn it off elsewhere? And at what point did you turn the power back on?
I unplugged it from the wall. That's the safest bet. You can turn off the breaker as long as the house is wired correctly and there's no residual voltage riding on the neutral or ground.
What worked for me was making the correction to the copper tube where the icing occurred. It was poor quality control at the factory that allowed this unit out the door with the misaligned copper tubing. Once I corrected that we have not had a reoccourrance of the icing issue.
hey there. Loved this. Was able to do exactly as you said. Great video. There was some icing, but not a lot. Back operating and...sadly, sound remains...could it be bad fan?
If the sound started right back up after you defrosted and reassembles, chances are the fan was assembled too tight in the housing. A good way to check this out is to pull the back panel off again but leave the fan connected. Apply power to the refrigerator and listen for the noise. If it's still making the noise, unplug the refrigerator then loosen up the mounting screws on the fan just a bit then re-accomplish the task above. If the noise goes away it means the mounting screws were too tight and warping the fan housing. This happens often on noisy computer fans.
@@MyPIDream YOU are MY dream!! Thank you so much for your continued help. Oddly, this morning, the sound is gone (having done nothing more)...gonna wait it out with fingers crossed. If it comes back I'll try what you suggested above. Thanks a lot!
Great video! Do you recommmend using any kind of insulation around the copper tubes on top right to prevent it from happening again? Wondering what kind would work best. Thanks!
Thanks for the solution. I fixed mine this morning without taking anything apart, but just unplugging and taking the food out to leave the doors open for 2 hours. I'm sure it didn't thaw all the ice but it stopped the noise.
One follow-up from a few weeks later. When you defrost all that water, don't let it all drain into the tube at the bottom. Use a towel or bowl to catch it. I let it drain and it ended up as a huge sheet of ice in the bottom of the freezer drawer which interfered with the drawer opening.
I also wanted to add that I have never watched a repair video before but my fridge annoyed me enough to Google a solution and I found your manner to be so watchable and likable. Thanks for a great video!
Glad it helped!
Just so you know this video helped me solve my problem. I had a hard time removing the big inside cover. I was able to remove the bottom portion of the cover but the top was seemed stuck. So I used a mirror to see what the problem was. I discovered mine was so iced up that the ice had attached itself to a piece of metal on the back of the top part of the inside cover. So with the bottom wedged open, I blew the hairdryer for about 5-10 mins until I was able to safely remove the cover without forcing or breaking it. After that, everything went smoothly. Now my refrigerator is quiet and working perfectly! THANK YOU!!!
So glad it helped. If you have the issue again, you can use the manual "Forced Defrost" mode to avoid using the blow dryer on the plastic cover. I have a video on that too if you don't know how to set up that function. ua-cam.com/video/6tFWkWzLSqg/v-deo.html
A very big THANK YOU to you, James. Our 4 year old Samsung French Door Style Refrigerator started making fan noise a few days ago. The symptoms were exactly as you described in your video. By closely following your instructions, I was able to remove the panel and get to the cooling coil without much difficulty. With the help of a hair dryer, I got rid of the ice in about 15 to 20 minutes. I put everything back and the noise is gone. The whole operation took me about an hour. You saved me a lot of trouble. Thanks again.
Glad to hear this worked for you. Congrats on being a successful DIY'r.
did you have to do it again at some point? or was it a permannet fix
@@johnnycroat Unfortunately, it was not a permanent fix. The same problem came after a few months. I did it again and that too lasted only a few months. Third time, I insulated the exposed part of the cooling coils with 1/2 inch pipe insulation and that lasted several months. It is now building ice inside the refrigerator, near the area of the cooling coil. I also found there is a class action suit against Samsung for this very issue. It looks like there is a design flaw of some kind. My fridge is only 5 years old. My previous Whirlpool fridge lasted over 20 years without any trouble.
Thanks for this great video and instructions. I was hesitant to right away take apart my refrigerator so I did the manual rd thing and after 4 cycles of that no more noise. hopefully if I do that
every once in a while it will kept the ice from building up and hitting the fan. Thanks again for the video and thanks everyone for the comments
Great video, super helpful!
I just wanted to add that if it gets too frozen inside there, the insulation on the inside of the back wall liner that you pop-off to expose the ice covered innards can freeze to the ice so it can take some fines to get it out.
Thanks again!
Our Samsung is a SIDE BY SIDE... but same noise, same solution, just a DIFFERENT SPOT... it was down behind the drawers on ours (on the fridge side). After pulling the shelves, removing about 7 screws, I was able to get to it... and it was SOLID ICE that I had to chip out (large chunks). Then used warm water and a heat gun to get all the rest off. Those yellow sponge towels soaked everything up)... we cleaned it all up, reassembled it, plugged everything back in, and VIOLA - as good as new. Used the 'POWER CHILL' to get it back down to temperature.
THANK YOU... and you are 100% correct, there just isn't any defrosting 'wire' in the area is really needs to be. If it happens again in less than a couple years, I'll look at added into the 'heat wire' so it can better defrost itself in the future.
Two months after the two year warranty expired on my side by side Samsung fridge freezer it started making the same noise! I put up with it for three or four days then after doing a little research found your video. Thanks so much for making and posting it!
While I was trying to summon the enthusiasm to dismantle it I did a bit more research it occurred to me to try moving the unit a bit further away from the wall as the user manual calls for a 5cm gap but I only had around 1cm as space is quite tight. By the next afternoon the noise had stopped and it hasn't come back so it might be worth people confirming that they are following the manufacturers recommendations before diving in.
Presumably the compressor was having to overwork because it wasn't able to get rid of the heat. It is also summer here at the moment and we have had a few 30 degree plus days.
Good catch on the space behind the refrigerator. Most people miss that. Thanks!
Thank you so much for this very helpful step-by-step video. I just finished fixing my obnoxiously loud 3 yr old Samsung refrigerator, thanks to your guidance & insight. What a sad and frustrating state of the quality of appliances. Thanks again for this incredibly helpful video!
You're so welcome!
it really is. welcome to 2022, billion dollar companies selling the average human faulty/poorly quality controlled/poorly designed products at a premium with issues we figured out how to solve 50 years ago. its just sad
Thanks James! Looking forward to watching this again in about 6 months 😜
I was going to say this was a great video but I am using a reserved word I have never given on UA-cam review. It is a SUPERB video! You are a very easy to listen to instructor. This video was at a great pace to follow, was explained enough that no questions were left unanswered, and it was recorded nice and clear. Thank you for taking the time to produce this video and for saving me money calling a repair company or worse buying a new fridge. Again I say Superb job Sir.
Thanks for the very nice compliment!
I know basic tools but I would never consider myself “handy”. This video was really well done. Clear instructions and helpful tips. It’s working without issue. Thank you very much!
Thanks for the kind feedback. Glad it was helpful!
Thank you so much for this simple & informative video! My fridge has never been cleaner after taking everything out, and I feel much more confident moving forward. Problem fixed!
Great video! Thank you ! I have the same model and it has iced up twice in the last 4 years causing the refrigerator to stop cooling. Samsung service under Bestbuy warranty tore out and replaced the whole thing the first time and it lasted about 1 year before I heard the fan icing up and finally stopping. I'm glad I kept my old 20+ year old Amana self defrosting unit in the garage as a backup. Pretty sad Samsung couldn't engineer a descent, reliable unit. It certainly is not rocket science. What it comes down to is you have to defrost your refrigerator manually. The freezer is separate and it has already stopped cooling once forcing me to empty the entire unit again and unplug it for 2+ hours to let the compressor "decompress?". Luckily, the freezer started working after that. Oh yes, and the ice maker went out and was repaired 1 month before the unit went off BestBuy's extended warranty.
BTW Bestbuy did a terrific job taking care of me while it was under their warranty. Samsung service wants $150 before they'll even come out to look at their P.O.S
My best advise to anyone is *DO NOT BUY A SAMSUNG REFRIGERATOR!* Get an LG or what ever company hasn't been swallowed up by the big greedy bottom line corporations .
You literally just saved the day! Googled our model and your video was the second one that came up. The first one had a lot of pointing and writing and was very hard to follow. This video really helped us. We watched a bit, paused, did what you said, repeat and our fridge is all better now! Thank you!!
Great to hear! I do the same when it comes to DIY videos. Watch, pause, do.
Exactly the problem I had. Thank you for the detailed explanation. It worked and fixed the noise problem perfectly. Took me 15 minutes to complete.
Glad it helped!
Great job - I have this exact problem - we had a repair guy come in and he only replaced the señsor. You're the only person who's ever explained the problem thoroughly and completely. This Frig is a POS - and Samsung should have had to recalled this problem. I wish there was a change we could make a field change to this problem that could correct it without having to clear the ice every few months. Thanks. I'm now a subscriber.
Thank you for the nice comment!
I had the exact same problem on a RF28HFEDBSR which I tackled today.
Thanks for you video, there are several others out there and many pissed off Samsung customers, add me to the list.
In my case things were worse which others might have either missed, or not had, but in the area of ice build up the expansion process of freezing ice had actually damaged the fridge walls in the local area and there were several cracks which I believe are going to make the issue worse going forward.
I did not attempt to repair them as I am going to research a solution which can be effected with in a short time and with no health issues like bad smell of silicon etc.
I will certainly not purchase another Samsung product and will be sure family and friends are aware of this as well.
Watching the video I thought I was hearing my refrigerator but it was the video! Thanks for the help!
Thank you so much for this. I had the exact same noise and you saved me a repair call. I did use a hair dryer on low setting it took quite a while but I got all the ice and now it's running silent!
Hi John,
Thanks for a great job with this video. I started with another similar video, but I got stuck trying to remove the bottom tray. I did another search and found this video. I could never have gotten that out (in one piece) without your help! Even with your help, it was a BEAR! You really saved my bacon and I am VERY appreciative. Now, if I can only figure out two more things: How to remove the ice tray to get rid of (what surely is) a bunch of melted cubes; and how to disassemble the drawers to remove the dirt on the bottom caught between the drawer front and the piece it slides into. Perhaps another short video???
Glad it worked out for you. Maybe another video whenever we can make it back to our US house. Right now we're here in the Philippines at our home, Villa Feliz. No problem with our Samsung fan here ; )
@@MyPIDream Sounds great! There's no problem with my Samsung fan here any more either. BTW, I found a You Tube video on taking apart those drawers to clean the space between sections. I followed her instructions carefully. Now I have to buy a new drawer (and so do many others in the comment section) :-
Salamat po!! Your instructions were not only clear but calming! Mission accomplished.
Glad it helped!
OMG! This was SO helpful! I am very mechanically challenged and this video was so easy to follow that I actually fixed my fridge all by myself! Thank you! You're awesome!
Fantastic! Glad it helped.
Thank you! I’m 63 female and this helped me! ❤
Fantastic!
Thanks for your video, this noise started a couple days ago, we bought our fridge back in Jan of 2020. We will be calling Samsung for our repair!!! Thanks again..
Glad it helped!
Many thanks! We had so much ice that even with a heater running on it, and a blow dryer, it still took us 24 hours to defrost enough to even remove the panel. But your instructions and video really helped, and we were delighted to not have to call in a service person while we're trying to stay socially isolated. Couldn't have done it without you!
Glad it helped! Another way to avoid the blow dryer is to do a "Forced Defrost" cycle manually. Check out my video on how to do that if you don't already know. ua-cam.com/video/6tFWkWzLSqg/v-deo.html
You have the same problem we have. You're limited what refrigerator you can buy. Like Our house you can't get anything bigger than that hole. My kitchen looks almost like yours. We have cabinets that look just like yours and we keep a toaster oven in the same place. :) Great video. We stopped our noisy fan yesterday. A long process but better than paying $150.00 to have someone come and do it. And you still have to take everything out of your refrigerator and put it back in yourself.
My exact problem. Thanks for all the info. I thought I was going to have to pull it out from the wall to get to the fan. Thanks again.
Called Samsung and spoke with an adviser who said to unplug it, open all the doors and drawers, put towels at the bottom on the floor to catch any overflow, and let it sit for 3-4 hours. It's called a manual defrost. She also specifically said not to use a hair dryer at all. The shelves stayed in place and I didn't remove the cover; she said it wasn't necessary. If this works it is a breeze since I have everything in a cooler and frozen stuff I can use today if it gets thawed somewhat. I used the wait time to clean the inside with Seventh Generation hard surface cleaner and microfiber cloths. I will post a reply to this post with the results.
Thanks for sharing. The main purpose of this instructional video is to identify if the cooling coil is not positioned properly from the manufacturer and make the correction so this does not reoccur. If after you manually defrost and it occurs again this might indicate you have a bent cooling coil which is interfering with the fan after is freezes over.
I used a fan and just direct it to the inside of the fridge. Or in my wife’s case, she would have just bought a new one. Thanks for the helpful info.
Great video. I had a problem getting bottom shelf off. The clips were hard to squeeze so I use 2 screwdriver to push in. The clips stayed in when I took pressure off so I then gently pry the shelf between the gap with flat head screwdriver.
Great job James!! I have the same Refrigerator. No problems yet but good to know information. Thanks again!!! Be safe.
Thank you so much!!!! I was able to fix mine because of your video. Saved me a fortune I’m sure.
Glad it helped!
Very helpful. Ours sat overnight with power off and doors open before we could get the panel off due to ice.
thanks for the class James! We have a Samsung ref similar but have not had the noisy fan issue as of yet. Need to be very careful using a hot air gun because it can also melt or deform any plastic parts. I got in a little hurry trying to defrost a small apartment size ref with a heat gun and deformed the plastic door. The heated air gets much hotter than a hair dryer and more quickly. Thanks again for sharing.
Yep, been there, done that.
I'm so grateful to you for posting this. Every single new appliance (except my 1948 O Keefe and Merrit stove) has broken in my 7 year old house. I thought our fridge was a goner. I got everyone off with my small kids in tow. I noticed the black goop that is protecting a connection on the right side stuck to the panel so some of the connection wires are slightly exposed. What should I do for that?
Exposed connections is a no-no in electrical terms. If you are not familiar with electronics or electrical repairs I recommend you finding a qualified technician to repair or replace the connector. Although the connector you are mentioning is probably low voltage DC it could do further damage to your Refridgerator or present an electrical hazard to you.
Thank you so much for this video. I was able to fix mine, too, after watching it and not have to call a service technician.
Excellent!
Excellent video. Thank you very much. Your instructions were great. Wish you would have worked for Samsung instead of the incompetent engineers.
Glad it helped!
This is a fantastic video and so much help. Does anyone have a solution to permanently stop this from happening? I've had to manually defrost this twice in 8 months. Thanks
THANK you!!! I will be doing this today! It is driving us bonkers! I appreciate your help 🙂
Thank you. You just saved me a bunch of $$$. All fixed. I have had Samsung here to replace part of my ice maker for the same reason. This is the worst fridge I've ever owned. Never again! How I miss Kenmore.
Hi Jen. Glad that helped. I'm afraid your problem with your ice maker might not be solved by replacing any parts depending on your problem. You might be interested in my other video regarding ice maker issues with this unit. ua-cam.com/video/6tFWkWzLSqg/v-deo.html
Thank you so much! Just followed your video step by step and humming noise is GONE!
Excellent!
You are way too generous and cheerful in describing Samsung's incompetent engineering - haha!
Hi James; Great video! Although there are many videos out there on the subject of a fix to the fan noise problem as a result of icing in the rear cooling compartment, yours is the most by far the clearest and concise explanation of how to fix the problem with an excellent video. Thank you!!!
Welcome. Thanks for the kind words on the video!
Thanks! I had the same issue. Your instructions worked like a charm. I did, however, run the force defrost first (which maybe shaved some time off thawing).
"I don't even know if she knows I was working on the fridge today" lol -- I had to go catch mine because you helped me get it back up and running -- thank you! :)
Glad you were successful. See, that wasn't so bad. Cheers!
THANKS! Ours was gifted to us and it has been a NIGHTMARE ever since. YES, IT'S THE LAWSUIT FRIDGE! In 2010 I bought a Samsung wall AC, that was installed, then proven to be defective. It wasn't until the 3rd one under warranty actually worked properly, In the meantime, I paid for 3 difficult (up high above permanent fixtures) installations.
MORAL OF THE STORY AND LESSON LEARNED: 1) Don't expect a gift to always be beneficial to you, 2) The only Korean thing I will purchase from this day forward is KImchi!
Thanks for sharing! Sorry to hear your experience.
I would have appreciated if someone bought ME a $3600 fridge! (Yes, I have the receipt.) gees..... 🤦🏼♀️
Thank you so much. This video saved me a very costly service call. My next fridge will be an LG won’t buy Samsung anymore.
Glad it helped!
Thanks, again! Today was the second time I de-iced the fan area. But I'm concerned that another problem had developed. For several hours before I could get to do the job the noise stopped completely, suggesting that the fan has died. Not sure how to tell if that's the case, or what symptoms to see if it is no longer running. I can open it up again to put what I assume would be 12V on the fan leads, but maybe the controller is shot. Well, we'll see.
Great video sir , did amazing job in making video and explaining thoroughly.
Thumbs up for the nice tip! If you insulate those two feed tubes you might be able to lengthen time between defrost cycles. Perhaps indefinitely.
Thank you for the easy to follow instructions.
Great video. I have the same fridge which had the same problem. I am not the most technically inclined person and the video worked like a charm. Better yet, I didn't break anything. I think the slow and steady defrosting is a key. Thanks for the excellent video. If you were local I'd buy you lunch!
Glad to help. If I were local I'd take you up on your offer :)
Hey, thanks for the video! Our Samsung started behaving the same way 2 days ago....you helped us save a lot of time and money as well!!!
Great to hear!
I had this problem and found your video very helpful! Before doing this, I thought I’d first try just raising my set temp from the min 33 degrees to the max 44 degrees to see if it would thaw on its own. It took about a day or two but it did the trick! So try this before going through the trouble of clearing everything out and opening things up. :)
A manual defrost such as you did here is only temporary and doesn't address the problem but for those who do not want to attempt to correct the issue this is a good option. Thanks!
FYI - The maximum temp for food safety is 40 degrees. Maybe a few days wouldn’t matter but something to think about.
@@petera9251 oh no- thank you!!!
Thank you so much!!
Your video was great, easy to follow. It literally saved me from calling my home warrenty company again / buying a whole new fridge. I'm hoping this temp fix lasts a while. You are awesome.
Great to hear!
Great job fixing the refrigerator James. Did you make a barrier to prevent ice buildup from rubbing on the fan?
Thanks for the video and instructions. Saved me from having to call a technician.
You're welcome!
Thank you! We had this issue today and were able to fix it immediately. You saved us time and money!
Awesome!
My fridge makes noise even after I open the door. Still dont understand why opening door makes it stop.
Thank you for the detailed instruction. I followed it and solved the problem. Hope it will not come back as some of you experienced.
Glad it helped!
Good job. Great explanations on the entire process and will be trying this myself. We also have heard our Samsung refrigerator sound like a barking dog outside (with the windows closed). Any idea what be causing that? 😆
I came here for the same reason. I thought my neighbor's dog was barking all morning.
Wow! Noise stopped after running two 20 minute cycles. Running additional cycles for added insurance. Thank you very much.
Yes we have the same problem here in the Philippines we turn it of at night next morning all good never taken the back panel of but very interesting
Thanks noel
Appreciate this, we have had to do this several times now, and have to do it more and more frequently - almost monthly! Any permanent fix?
When I adjusted the copper tubing it fixed our problem. If this is not an issue with your unit and to avoid removing all the shelves and back cover as in this video check out my video on how to "Force Defrost" the refrigerator. ua-cam.com/video/6tFWkWzLSqg/v-deo.html
Many thanks!
We have a similar model with the same problem (but worse), this video helped immensely!
Great to hear!
9:18 the “defrosted water drain being clogged with ice”
I fixed that with the idea from another UA-camr and an #18 copper wire (I think, it was two years ago), twisted and hanged from the defrosting heat elements inside the drain: so heat was transferred thru the wire down there.
The issue was defrosted ice water was actually going inside the fridge toward the doors beneath the filter... that issue stopped and never has returned.
But now this noise happened, not sure it’s a fan (fridge or freezer) as it continues after opening a door for a few seconds... I fear it could be the compressor, but then again not always makes the noise. Could be the freezer’s fan (evaporator)... new defrost programmed when food runs out of the fridge a bit
Brilliant! that's a life and money saving video. Thanks very much for your insight. I will now apply your lesson to my Samsung fridge!
You're very welcome!
First off great tutorial. I had same sound issue and did as you described with loud hum that shuts off as you open door and hear the motor fan die down. Unfortunately it did not work! I'm so bummed and proud that I 'fixed' it. But of course it is never easy. What else could be my problem? The fan itself?
Another issue could be the fan itself is not mounted properly to the back panel. If the screws are too tight or not equally torqued in the back panel it can warp the fan housing causing the fan to make a noise when activated. To test this you can pull the back panel off as you did as described in this video but don't disconnect the fan wires. Close the door and plug in the fridge. If the noise is still there then try adjusting the mounts of the fan. Then retest. Lastly, it could be the fan itself. A simple test is to remove the fan and hook it to a DC power supply rated for the fan's operating voltage. If the fan still makes the noise replace the fan.
Thank you James. We have the same unit. So far no problem but if I have to go through that exercise I would wrap & seal those incoming refrigerant pipes with foam insulation to keep out moisture so it won't happen again. Sad to have to defrost a self-defrosting fridge in 2019! I think the lower humidity here in Alberta helps!
I believe your observation about humidity is the key point and something I failed to discuss in the video. We are in a high humidity climate both here in SC and in the Philippines. High humidity is a key factor in icing of your ref unit.
Great Vid. I'm hearing the noise now and figured it was bearings on a fan motor wearing out. So it's a good thing for me I watched this first or I probably would have bought a new circulating fan before I opened up the back panel.
Right on!
Fantastic explanation. Nicely done. No more noise!! Thank you.
Glad this helped.
Dear James, thank you so much for your quick response. You are right! My refrigerator build up ice around evaporator every next day and I can not find defrost timer. I can not see the end part of your advice. Thank you for your time and God bless you!
Whew! Glad you caught my comment. Here's a repost of the troubleshooting. Good luck and let us know how it goes.
Samsung refrigerators go into auto defrost every 8-10 hours. The main control board on the back is what sends power to the defrost heater in the refrigerator and freezer (on dual evaporator systems). I’m pretty sure there is no way to change the defrost cycle but you can manually put your refrigerator into defrost mode yourself. To do this, press both the “Power Freeze” and “Fridge” buttons at the same time. Hold both buttons until the display beeps and goes blank. Next, press the “Freezer” button a second time. After a while, you should have water melting into the evaporation tray under the refrigerator. It might be necessary to unplug and replug in the refrigerator to take it out of defrost cycle.
If you had ice the very next day its possible you didn't get all the ice melted when you followed my procedures. Even behind the copper pipe that goes into the foam insulation, you must make sure it's all defrosted. Also, make sure all the plugs are connected back properly into the connectors. If you have the same refrigerator as mine you can use the video as a reference. You didn't mention where the ice build up was concentrated. That might be helpful as well in troubleshooting.
If after doing all the above and you still have an issue with freezing, it might be a problem that needs to be looked at by a technician as its possible the thermostat sensor is bad. It will need to be checked with a multimeter to see if the Ohms and voltage are correct. If not, you probably have a faulty sensor or electronics component.
@@MyPIDream OMG your explaining is so clearly. I think my has problem in defrosting. I will test and find out which part is broken.
One word of caution.............if the panel which holds the fan does not come off easily DO NOT force it. I had difficulty removing the panel at the top so finally used mirror and flashlight which revealed the fan housing encased in ice. Had I forced it I would have torn the fan off it's base. I used a popsicle stick to prop open the bottom of the panel and stuck a hair dryer up inside to melt the ice. When the ice finally melted off the housing the panel came off easily. As part of this process we also pulled the refrigerator out, removed the panel at the base of the back, and found that the coils were totally encased in a thick layer of dust. Vacuumed and brushed out what I could but finally used a small blower to get the rest out. I made quite a mess of the kitchen, but the refrigerator should be much more efficent now with the coils clean
Thank you for the video. We felt more confident removing the panel after watching the video. Our fan noise was growing increasingly loud and ran longer and longer. Once we opened the panel, we did find a little bit of ice in the areas you show, but definitely not as much as yours. We did the defrosting technique, and put it all back together, and the fan is still making a whirring sound, not as loud yet and not as long. The line closest to the fan seems to have had some hit marks where the fan might have been hitting. Is it possible the line moved forward and causing the fan noise, or could the fan itself just be the issue? If it continues I can take pics and show you what we see, but wanted to get this question out asap.
I suspect your fan housing is warped or the way it mounts on the panel puts stress on the fan housing. This will cause the fan to make noise. If you can troubleshoot it down to the fan, get a replacement from Samsung and install it yourself since you already know how to access the fan. If you're not comfortable, then contact a service technician.
Thanks for this great video. At 8:24 in the video there is a small rectangular opening at the bottom of the screen which I think is a second drain hole. On my refrigerator, it appears that the back panel which I removed was sealed against this hole, as there is some glue residue around this hole. Does this need to be resealed?
Thanks for the technical tips.... Great JOB James !!!
I went through this whole process (very helpful and clear, thank you) and the fan is still making noise. Anyone else have problems w the fan design? It’s clearly not sitting right and/or rubbing against something. Hard to tell but easy to hear. Ugh (PS- inherited the fridge when I bought the house. )Will never buy Samsung -appliances again.
If you found ice buildup and you followed the instructions to remove all the ice and you still have a fan blade noise, then you probably have one of 2 things. Something is still rubbing against the fan blade (maybe some of the foam insulation) or the fan itself is faulty which will require a fan replacement. You can test the fan in place by connecting the fan back up but not putting the panel in place. Plug the refrigerator back to the power and if it's still making the noise then the fan might be bad. Also, if the fan is mounted too tight in the panel sometimes it warps the fan housing which will cause the fan to be noisy. Try to loosen up the mounting hardware and test again.
Thank you for this video. You were very detailed and because of that, I was able to fix my fridge
Glad this helped.
I have a Samsung fridge RF28T5001 purchased in Nov 2021. It looks very much like the one described in this video except that the wording "Twin Cooling" on the back panel is replaced by "All-round Cooling". My fridge also has fan noise after one year. I followed the present instruction to open up the back panel with about 1-hour effort, only to find out the fan has been moved to a new location at the lower left corner on the bottom floor and has no ice sounding it. So my fan noise cannot be fixed as by the well described method in this video. Don't spend effort to open up the back panel of the newer model.
Thanks for the video! The helpful hints made this fix go VERY quickly.
Great to hear!
Thank you so much for the pleasant, thorough, and easy to follow tutorial. Do you get ice build up in the ice maker too?
We had a repair guy fix the back panel problem this same time last year. So it looks like we will be doing a yearly defrost. Otherwise happy with the fridge. Curious to see if our copper pipe is bent like yours which would explain how fast the problem returned. .
Yes, we get ice build up and the condition where it stops making ice from the ice maker. I have a fix action (upcoming video) for that but it's a band aide. This is another poor engineering design by Samsung. Other than problems with the ice maker, I'm happy with the fridge too.
Generally really pleased with our fridge/freezer but it has started with the noise
So tomorrow will follow your instructions
Thanks
Let us know your results. Good luck!
James followed instructions and it worked a treat
However there was not a lot of ice behind cover obviously just a bit catching fan
Thanks for advice
Find UA-cam great for these issues
Thank you for walking us through this!
You bet!
Thanks for the info. I had different model but techniques worked well. Much appreciated
Thanks for the great video, just fix my fridge!!! Merry Christmas!!!
Glad it helped! Happy Holidays!
Hi James, good video! I'm one of your subscribers here in Seattle area. I have a whirlpool french door that leaks or "pools" a good amount of water under the fridge once in a while, I suspect when it defrosts. Any idea how to trouble shoot it? thanks for your time!
There is supposed to be a holding tray under the refrigerator. Check to see if it's not lined up properly or missing. Defrosting is normal and water is supposed to go in the tray then evaporate.
Thanks for the video. The fix works, but issue came back in about 3 mo. I read through comments and see you mention straightening out the copper tubing to hopefully prolong the ice hitting the fan, how can I straighten the tubing?
If the copper tube is slightly off it is easily bent to make the correction. I recommend allowing the copper tube to be at ambient temperature so as not to break a frozen tube. It was easy when I did it but if you're not comfortable you can call in a qualified appliance service person.
Much appreciate the time you took to fix it
Bam. Thanks. That was easy. I used a hairdryer to speed the thaw. Go easy on heat. The back insulation material is sensitive to heat.
Hi john and Lisa in Long Island tks am thinking about getting one have a blessed day
Hi ! I did all the steps, two weeks later same problem again . I ended up adding isolation on the tubes area. Waiting a few days to hopefully see the difference
That's the problem I had. The copper tubes weren't centered and after adjusting I never had the icing again on the fan blade.
Did insulating the coper pipes helped? I can try that.
Mine freeze up again after 3-4 weeks of defrosting.
Thank you for this exceptionally descriptive and helpful video. It is much appreciated!
You're very welcome!
Thank you for the video! Very helpful. Seems to have fixed my issue.
Thanks you saved me money
Great info thanks 👍 I will try tomorrow
I'm about to undertake this task because you've made it seem easy! Can you clarify: Did you turn off the power at all or no? If so, did you unplug the fridge or turn it off elsewhere? And at what point did you turn the power back on?
I unplugged it from the wall. That's the safest bet. You can turn off the breaker as long as the house is wired correctly and there's no residual voltage riding on the neutral or ground.
Great video, is there a fix that would help avoid the frosting or build up after the fix?
What worked for me was making the correction to the copper tube where the icing occurred. It was poor quality control at the factory that allowed this unit out the door with the misaligned copper tubing. Once I corrected that we have not had a reoccourrance of the icing issue.
hey there. Loved this. Was able to do exactly as you said. Great video. There was some icing, but not a lot. Back operating and...sadly, sound remains...could it be bad fan?
If the sound started right back up after you defrosted and reassembles, chances are the fan was assembled too tight in the housing. A good way to check this out is to pull the back panel off again but leave the fan connected. Apply power to the refrigerator and listen for the noise. If it's still making the noise, unplug the refrigerator then loosen up the mounting screws on the fan just a bit then re-accomplish the task above. If the noise goes away it means the mounting screws were too tight and warping the fan housing. This happens often on noisy computer fans.
@@MyPIDream YOU are MY dream!! Thank you so much for your continued help. Oddly, this morning, the sound is gone (having done nothing more)...gonna wait it out with fingers crossed. If it comes back I'll try what you suggested above. Thanks a lot!
Great video! Do you recommmend using any kind of insulation around the copper tubes on top right to prevent it from happening again? Wondering what kind would work best. Thanks!
No, I just recommend adjusting the copper tubes if they are not aligned properly to prevent the freeze up from reoccurring.
@@MyPIDream have you done that? I didn't notice that you realigned the copper tubing in the video did you do it at another time?
Thank you Sir, worked like a charm. I guess I will get a few more years out this.
Excellent!