State Bike Co.’s Response to Core-Line Issues & My 1st Ride Impressions
Вставка
- Опубліковано 22 сер 2018
- ►Snag the Reasonably Dangerous Sunny Tee◄
www.bonfire.com/reasonably-da...
The last printing of these will be on August 31st, 2018.
State Bike Co. sent over a 4130 Core-Line for me to review. It unfortunately had a lot of issues from bent drop bars, 115mm rear spacing, and a small dent in the downtube. I contacted State, and here’s their responses for all of the issues I had along with my first ride impressions of the 4130 Core-Line.
Get exclusive behind the scenes access by becoming a Super Subscrider on Patreon: / zachgallardo
Song:
Topher Mohr and Alex Elena - Fortaleza
Doug Maxwell - Carnival De Brazil
Fixie Famous Shoutout:
Mikey Sincox
Matt Ford
Ozie Virto
Connor Carrigan
Marek Dravecky
Robert Terpstra
bluetickhound16
DerElle01
Evil Ernie
Mark Vandeventer
Jeziel
Patreon Singlespeed Shoutout:
Bill Rinkevich
Austin Fowler
Michael Rector
nicodache
@ffnivas
Connect with me:
/ strava
/ strava
/ zachygallardo
I’ve had really great experience with state as a normal customer. I also had issues with mushy crank/bb, loose cog, dented frame, etc, and when I reached out they were super responsive, and offered warranty on the frame. I ended up not warrantying the frame, because I just wanted to ride.
In addition, they have an awesome stolen bike policy. If your bike is stolen and you report it to the police, they’ll discount a bike by $100 for you. Originally, I thought that this only applied if you had a bike from State that was stolen, but upon clarification they will do this for any bike brand.
In all, to me, it seems that State is a company that may be suffering from poor QC, but is run by upstanding riders who want everyone to have a bike.
Isn't that a pretty decent ding on inside of the drive side seatstay? If you go to 1:33 it's right in line with the top of Zach's shoulder. That looks a lot more substantial than the downtube ding he points out. Maybe that's related to the rear spacing issue.
Yeah I definitely see it.
yeah I thought the same
yep that's a big-un in a high-stress area. Not confidence-inspiring.
Damn state is trash
Been riding a State Jamaica 2.0 for 3 years. Sun burned the black wheels and as they turned brown state send me a new set of wheels to replace, same thing next year and ended up getting miche x-press wheels later on. Some quality issues surely but totally satisfied as its my first fixie and been riding on it since 2015. I´ve been riding it in the rain and in the snow so i would say it has lasted rather well regardless of those conditions.
I could be wrong, but i remember in the old days (30 years ago), having too little room in the back to place the wheel was commonplace. We even had a specific tool that used screw-thread to open up that space.
I actually bought same model.I ran into the some of the same problems as you also. LUBRICATION...Yeah they didn't do it. CRANKS/BB held up but only for about a few months an then started getting really cricky,but they did there job. An also I've talked to customer service bout few minor questions an they are really responsive,so I give them that👏 A1 customer service.Overall what I got is what I payed for. I've put the bike through all season an after a year am now getting around to upgrading parts as they breakdown from wear an tear. For fixe/SS beginners it's the go too,a new company that you can fall in love with.For veteran's it's a lower quality for the masses.
I bought a brand new, sub $150 fixed gear bike off of Ebay from a random company that no one knows ANYTHING about, and I didn't even have the issues that this State bike did.
I recently bought mine and I have to say its been absolutely perfect for me with zero problems at all. Any questions I did have customer service was amazing and super fast at responding too
You seem to have gotten quite a few 'rare occurrences'. Time to play the lotto!
That was a used bike they resprayed you can’t get those dings without paint damage and you can’t bend the rear without hitting those steel core hubs. It would have bent they rear frame. He got a return and I’ve ordered parts there black seat post and stem was cheap China imports or someone who didn’t care about there products. Sand a bit. A bit of spray paint primer and then your final color. Save your self the money ! And they rear cog was threaded wrong so they chain has some tension which makes it less of a smooth ride. It’s a Good frame to build off check Craigslist !
About the rear spacing: this was actually common with the cheap Eastern european steel frames thirty years ago. We just pulled them apart and they would stay that way, easy enough to mount anything on them afterwards. 😂😂👍😄👍👍
What’s the tire clearance like on the core line ? Any chance of getting 32mil gatorskins on there ? Which is more like 34-35mm
It's not just state, when I bought my Bianchi it was a mess. Wobbly headset, crummy 130bcd truvativ cranks and bb and don't even get me started on the hubs.
And that at double the price!
anyone notice the dent on the frame at 1:40
Do you have any videos on the best fixies around the $6-700 range? I’m thinking of the 6061 BLACK LABEL V2
Thanks for sharing your experience/take on things
I have a kent fixie that someone gave me I was wondering is it worth the upgrade. I dont care how much money I dump into this, but I want to know can I upgrade it without regrets.
I didn't and still don't, have any issues with my 4130 core line frame set.
since its a steel frame you should be able to widen the spacing between the dropouts and realign them. You shouldn't have to, but it'll make your life easier if you're planning on keeping the frame. EDIT- didn't watch the full video, new frame is even better
This video was 5 years ago. I just received mine today. November 8th 2023… boxes looked exactly the same as well as the packaging. The nuts were sticking out and one even looked stripped from all the banging I’m assuming. I dropped it off at the bike shop let’s see what they tell me. I hope it turns out good as it is my girls first fixie.
Is that also a dent towards bottom of seat stay as well??? on drivetrain side??
And why would you put grease on the cog and lockring? Typically torque specs are for dry fitment, if you add lubricant, you're changing the friction and can overtorque/overtighten it
I live in Denmark and a year ago I got a puch branded Fixie (that what the sticker says) on offer at the Danish equivalent of a big box store, it was around 120 dollars brand new.
Other than having much lower quality pedals I struggle to see what the state bike has over it for three times the price- becuase the spacing was fine and the saddle a bit better I'm actually happy to say it's a better bike.
I've commuted to uni on it for a year and done some longer rides- a few 80km trips to the coast and back and it's held up well.
I'm away for a Semester and I've decided that since it was so cheap and it's been so reliable I'm going to upgrade it when I'm back, I've got some cheap campagnolo veloce brakes plus a new cheap but better crankset and some bullhorn bars. Gonna get some all metal brake levers and a new chain. I've got some marginally nicer wheels to go on it as well. All of this cost less than another 120 dollars so I'm still at half the price of that bike.
My point is that it's fine to have a cheap bike but it needs to be cheap, I have no idea what you are paying for with that state bicycle- it's even got the same crummy but functional brakes
What’s your favorite pedals?
Most flats I see for sale online look really big
Recently ordered a coreline bike and it came badly damaged where I couldn't even put the wheel on, several dents and paint chips. Package looks like it was also dropped. The issue is still happening, seems like the damage has to be really bad in order to recieve a refund without it partially being deducted for a shipping label... Not looking good so far for State Bicycle....
I bought a State front basket. Missing bolts that hold wood slats. No big deal of course. Very hesitant to buy a full frame.
Are you planning on building and reviewing the State Black Label?
Did you ever figure out that the rear spacing was never the issue and rather the track ends weren't big enough to accommodate the thickness of your wheel bolt?
What’s your opinion on Sole bikes? Have you or do you plan on doing a review on them?
Well done!!! Quality control or the lack of it will really influence my decision to buy or bail.
I don't have any personal experience with State bikes, but I was pretty interested in them a few years back and went to an LBS here in so. AZ that carried them to find out more. They told me they were ceasing their relationship w/State because of excessive quality control issues. I took that at face value & rebuilt my Surly Cross-Check. Good decision.
love your reviews Zack, very informative. I've had many bad experiences with state bicycle co, their customer service is the worst I've ever experienced, they are confrontational and standoffish, they always blame the customer, never except fault and never offer anyway to rectify the issues. I submit reviews on their website but they won't post them and have heard they pay people to give them positive reviews. I for one will buy anything from them again. Thanks for your review.
what's that aluminum frame in the background?
I'd expect one or two small issues with a bike in that price range, but this seems to be really over the top, with dents and wheels that can barley be removed.
i'm building a fixed gear and have come to the part of ordering parts for the drivetrain. What chainsize is standard ?
Get a144, more choice of parts.
Nederlander?
I'm sorry but how could you possibly have had that much trouble taking the rear wheel out. I used a 120mm track hub on an old 3 speed frame with 115mm rear spacing and had absolutely no trouble removing and installing the wheel.
I know it isnt right nor acceptable but If its a steel frame you can cold set frame. Check out sheldon brown. He explains it well. Simply use a string and ruler to check alignment. Ive done it many times. One thing I would advise is if frame has a chainstay bridge wrap a toe strap around that area to avoid stressing or damaging that weld or braze.
Hey Zach, I love your videos and got into fixed gear cycling because of it, I came a wrong way from mountain biking and now riding a fixed gear and mountain biking. Anyways, I right now am using hood brakes on drop bars, I'm thinking about just getting rid of them in exchange of one cross lever brake, what would you do? stick with the one hood brake, or move on to one cross lever, thanks
- Jack
Stick with the hoods, simply because of extra hand positions. Very beneficial on long rides, like centuries.
Zach, which model Giro helmet are you wearing in the video?
Didn't have any problems with my 4130. Going strong for almost a year now with over 1500km at least. Only bad parts were the wheels, which I replaced.
can confirm the wheels are shit. i've had my 4130 for about 3 months. i'm riding every day and the wheels aren't keeping up so to speak. what wheels did you end up putting on it?
Dp18, the rear wheel also went out of true quickly but since I trued them 5 months ago they've been fine.
I got used State fixie I tore down and rebuilt. No tight drop out issues. Head set is pressed on, I have not seen that before. My first ever fixie build and flip I think the parts are pretty okay. People seem to be hating on the deep vee runs the are still 99+% true.
When will the review be out?
I think you forgot to close the breaks caliper at 5:08
can you do a review on the lochside cycles fixed
I follow a few of the racers on the State team on Instagram. They are really cool, talented and kind. I also have two of their frames, a 4130 and a black and white Undefeated II. I was very excited to see Zach review State. Oh man was I bummed to see how it turned out! It was embarrassing how bad the packing was and the lack of clean / new parts... Especially for a review bike! I felt personally offended 😉 Now that the dust has settled and I no longer feel like I want to sell my bikes I realize that I've had some of the best times of my life riding my State bikes! Sure, they aren't perfect, but no company is. Hopefully the review for the Black Label goes better 😬
I have a 2018 Black Label V2 and love it! I goofed and ordered the wrong complete bike frame size at first, a 55 witch is too small for me. I special ordered it through another bike shop instead of directly from State otherwise I would have been able to just exchange it. This turned out to be a blessing in disguise. I decided to order the correct frame size for me 57 and just build my own bike with better components. I am partial to Sugino 75 cranks to begin with, and don't like the black label state cranks at all. Too sluggish for me. Also, since the fork has a carbon steer tube, and and just has the really short FSA expander plug, that makes me extremely nervous about possible failure and the thing just collapsing on me. Very dangerous to me, so I special ordered a very long Colagno expander plug to cover more area inside the steer tube. That's just me, I am always very cautious about carbon parts. That being said, I love how the carbon fork smoothes out the aluminum frame. It's a really comfortable ride for being an aluminum frame. I also have a Specialized Langster, and by comparison the carbon fork and aluminum steer tube makes for a really jarring ride. I feel every bump in the road on the Langster, and the State V2 really smoothes out the ride with the complete carbon fork. I decided to turn the 55 that's a bit too small into a townie bike with FSA Metropolis bars. The 57 custom build has DEDA Pista track bars, and is built for pure speed and Velodrome ready. It's a joy to ride on days when I want to let loose and sprint hard!
“I am yanking on this thing SUPER hard right now” Zach Gallardo, 2ksomething
To be honest, and having worked for a fair amount of years as a bike mechanic for a bicycle-webshop: always have your bike checked at a bikeshop. Bikes that are being mass-produced before shipping do not have the same quality as those having been thuroughly looked after without a timing target. Also, in my opinion, bike mechanics in bike shops are way more passionate about how a bike should ride since they ride and check every single bike they work on. So when you are ordering a bike, make sure to save a little extra for the bike shop.
Or learn everything about bikes and make a small workshop at home, it is real fun I find :)
I could not agree more. I always arrange so I can be with the mechanic when they're working on my bikes so I can learn how to do stuff myself. I find it fun to fix and build bikes on my own, but I still have only the mechanic do certain parts of the build or repair for safety.
State Bicycle Co. is an exceptional company to deal with. No you are not special, their customer service has always been excellent throughout the years. When dealing with a mass produced bicycle their are certainly going to be issues along the way. While it sucks to be the customer that has to deal with it, it is far more often that you are the customer that receives a solid bike ready to go. A company can only hold their factory to so much when it passes through so many departments in a large order. Let alone the educational level of where those factories come from. However, if the company is willing to make it right and ensure the customer is satisfied then they are doing their job. State Bicycle Co. certainly is one of those companies and absolutely worth supporting and purchasing from.
All goes without saying, but you'd figure ifa company is going to send a product for review that it would at least bother to pick an exemplary specimen.
Y wouldn’t you just pull the dropouts apart with your hands and slide the wheel out as your doing so , that what I do when the spacing is tight
I know this video is old, but super frustrating. I got their black label recently and had the same issue with the rear spacing.
115mm is for a bmx hub. i guess the welder took the wrong spacer when he putted the tubes together xD
"I am yanking on this thing super hard right now." YOU DAMN RIGHT I AM
)=====o .......
Living in Tempe down the road from the State Rideshop as well as the State headquarters and warehouse in the opposite direction, I can definitely say you are receiving special treatment throughout this process. Being a typical customer myself and either location being the nearest bicycle retailer and services location I have had many in person and over the phone interactions with their team. When it comes to purchasing bicycles and parts, contacting or even just showing up at the warehouse is always a better idea, however I must always be adamant that I want to choose the parts I am looking for myself straight from the warehouse inventory. I am always advised that this is unusual and their team is doing this as a courtesy for me, otherwise I should go to the State Ride Shop for any purchasing of parts or complete bicycles. The reason I avoid the Rideshop is that during weekdays the only attendant there is the manager who has been there since about October of last year ~ (my opinion at this point is he honestly hates his job or something) ~ who acts as a middleman between me and the warehouse if the item I am looking for is only in stock at the warehouse. On the weekends the bike shop has more staff but it's because they are located across the street from ASU and on those days they are inundated with customers mostly just needing replacement innertubes, and there is always a long wait. All in all, my experience with State Bicycle Co. and their customer service has been negative, even though I am a repeat customer due to their proximity and my honest appreciation for their products that have served me well for years now.
Thank you Zachy Gallardy for these honest reviews. Hopefully companies like State Bicycle will up their game or at least not overcharge their customers for sh*tty bikes.
You can actually get your bike back to spec, with an long bolt, and a few nuts. It is not a recommended fix, for aluminum frames. But steel is fine. There are tutorials, on UA-cam.
Dropout spacing was good for me, but I also couldn't get the rear axle into the dropouts lol had to scrape some paint off the bottom of the dropout w my pocketknife and then the wheel slid in. For anybody having the same problem 😁👍🏼
I purchased an UNDEFEATED bicycle from the STATE RIDESHOP in Tempe, Arizona in October 2017. Its performance and quality are OUTSTANDING !!! When its time to sprint, it is up to speed in no time. The aluminum frame has a great road feel and the steering is quite responsive. I am anxious and enjoy my 5.2 miles to and from work each workday. NO PROBLEMS HERE .....Enjoy Life...Be Well !!!
i agree, the undefeated is the best price quality fixed gear crit bike for me.
For sure Undefeated 2, by far the best bike for the money. Also the lightest prebuilt bike I've seen or have heard of. No matter which bike store I enter the employees are shocked by the weight. Haven't meet anyone with a lighter bike yet!
Hey Zach I’m thinking about getting a Aventon Cordoba for my first fixed gear bike is that a good idea
I've never ridden one, but they seem good on paper, and some people in the comments said they have them and like them.
Zach Gallardo thank you so much for the input
I can put a decent amount of torque on the pedals and I don't find the quality of the cranks makes the biggest difference so much as the quality of the drivetrain, stiffness of the frame and above all else the build of the rear wheel. I'm curious if someone has ever measured deflection on a crankset.
I’m so glad I decided to spend the extra money and buy a Wabi... I was actually considering a State (among a few other brands, but State was strongly in the mix) but ultimately decided that if I could save up $500 to spend on a bike I could just as easily save up another $300 and get the bike I really wanted. This is a lesson for those in the market for a bike in the under $1000 range.
Unless you go aluminum, polo and bike and aventon are putting out heat right at 500-600$ range!
Wabi here, too. This State looks like a series of disasters...
yup state isn't worth the money i bought 1 new from my local bike shop and it turned out the rear triangle was all wonky.the right side of the wheel was to close the chainstay and the left side of the wheel was to close to the seat stay and thats with a 700x23c wheel no room even for a 25c.plus all cheap components.junk don't buy one def.not worth the money
The only issue i had with state is that they wouldnt guarantee the warranty if the bike is not built by a professional bicycle shop. the bike comes complete and i have worked in a bike shop in my past and know how to build and check over a bike. without a paid receipt for a bike build they cant issue the warranty. so in the end i believed i was getting a warranty when i actually was not. i chose to save the 200$ my bike shop wanted and did the work myself.
i have the Undefeated 2 and the other things you mentioned were not an issue on my build at all.
Ryan Glynn wait I would've cost 200 to have a bike shop assemble? Or ik stupid and read that wrong?
Armyboy89 the bike shop wanted to charge $200 to build the bike and state co. Wanted proof of receipt that I had it built in a pro bike shop in order to validate my warranty.
That's a rip off mate. Should cost no more than $50-100 to finish assembling a bike like this.
cost me 30 euro at decathlon, but I they think they were being nice haha
@@alienrefugee51 Exactly! No way does a bike shop have any right to charge you $200 to build an already partially assembled fixed gear bike! It should be the same price as a BMX assembly, around $50-75. They don't have to assemble anything that has to do with gears, and that's what keeps the assembly price way down.
I just got a 4130. Mine had a dent exactly like the one in the video.
wow! definelty not buying the v2 from them haha. thank you for this brutally honest review
You can fix the rear tire spacing because it's steel bike
I bought a cheap single speed/fixie off ebay for about 200 dollars new.
Just don't leave it outside for days as it rusts like mad
You're great, thanks for the honest reviews.
is this a dent in the seat stay at 1:20? or is it design?
Aleksander hr. Fredro it’s designed that way
well, I'm glad that i have bought langster durango this week and not state bike :)
Please check out the aventon cordoba complete, it looks way better for the price and i'm curious if that's really the case :) thanks for this review
Do you have an opinion on the Unknown Singularity? Thinking of picking one up.
Midnight Outlaws Unknown runs a very shady business even though theyre very popular. almost everywhere ive seen reviews that are really bad. and all of them have ended up with the customer filing a dispute with their banks bc months go by and the bikes are never delivered.
awe man, appreciate the info, sad to hear though.
citygrounds is a pretty popular website that people buy bikes from. maybe you can find what youre looking for there, i was thinking in buying the singularity. but i went with the State simpsons x undefeated frame since i built my bike up. but yea definitely dont buy from unknown directly, all the reviews will tell you why.
This bike has amazing component and great details.
This style of bike is great.
I'm very tempted to buy.
wow just cold set the rear spacing to 120mm before putting the wheel on its not that big of a deal :D
how does the crank bcd matter in ride quality ?
probably increased bcd means a more rigid crank
144 works for single chainring cranks. But it used to be bcd110 for a compact (50/34) crank. I weigh 92kg and Im not bending/ dramatically deflecting cranks, even the cheap ones
It looks like theyve taken some of these criticisms to heart since this video was posted. I bought a Core-Line "Wulf" 3/4 weeks ago and I'm mostly happy with it. At least the dropouts are spaced correctly.
I did have to go over the bike and make sure everything was greased and secured. Especially the lock rings. But you want to do that with any bike you're pulling out of a box. Some kid making minimum wage put it in there.
My only major gripes are with the gear ratio and the tires. The tires it comes with are not robust enough for my city (Baltimore) and the 44-16 gear ratio means you're only skidding on 2 spots (4 if you're ambi-footed). Also the saddle suuuuuucks hair butthole.
I'll also aat the bullhorn handle bar geometry is perfect. I've always preferred sawing the bottoms off of drop bars to buying the purpose made bullhorns because they just never feel right. These are on exception.
I'm going to be putting a bmx drive train on it with a 47-17 grar ratio (and slightly shorter cracks so my tire doesnt rub my toe when i track stand). And I'm putting some kevlar lined tires on it so I dont blow a flat everry other day.
I had a couple of bad accidents year back that spooked me enough that I had to stop riding due to anxiety. This has been a good bike to ease back into the life. I'm definitely not sorry I spent the money.
Dude the elbow drop was classic
At least they are trying to fix their packaging, then they shouldn't blame the "transport"
I get the same issue with the back wheel..... Hate it.
Dodged a bullet because I was considering purchasing this bike but I ended purchasing the kilo tt instead and I love her
Way better than state lol
i wish throne wouldve replaced my frame ;(
it cracked i dmed them all they said was " oh no"
Lmao they blocked me on Instagram
Tim's Tanks is this common and can I ask which frame ? literally planning on purchasing the 2018 tkrd frameset this Wednesday
@@jarredkammerer7565 dont get throne its sucks
@@jarredkammerer7565 I hope you didnt buy that trash. Tracklord is a dumb name too
I didn't,i ended up getting a carbon Ridley road bike and kept my unknown track bike
Novatec "lo-pro" wheelset are trash, especially if you're a messenger, and they can go out of true within a week. The frameset can be easily dent too. I wouldn't get another State again.
Haha, novatec is shit, period!
Saw that Pokémon card what was it tho
You'd think if you were going to send a bike out to be reviewed you'd have someone check it over before it was shipped, then you'd pick these issues up before the reviewer did....
Damn i got hyped to buy one and 2 of your videos destroyed completely my trust in this company. Thanks for sparing me this hassle.
The real question is will a new Rider even notice the problems to begin with ???
We all appreciate your honest review. We can see you're not being a fixie-foo-elitist-snobist. This is the reality of the company. Thank you for the WARNING. It is even more so painful because it will be beginners who buy this bike and they won't even be able to see the terrible problems like you can. They will probably think this is normal for bikes and that bikes are overpriced, really suck and then just give up on cycling all together. After selling the POS for a huge loss in $. This is a mockery of cycling culture :( Should we boycott State and other companies that do this? I think we should until they get their act together and stop exploiting people with their bikes. I am willing to give them a 2nd chance but there must some serious changes made. I for one am extremely disappointed and angry with State and other like companies who do this to our culture. It has to stop.
Boycott for sure
Just about every bike (State included) says "professional assembly required". I hate to say it, but most people are not capable of properly assembling a bicycle. Even Zach here seems to be confused on how to correct rear spacing and verify the rear stay alignment afterwards. Hubs, Bottom bracket and headset should be greased and properly installed, wheels need to trued and spokes checked for equal tension, etc. The biggest thing you can fault State for here is the packaging, bent bars and dent. Just my 2 cents.
Dude, it's a steel frame, 5mm on each side, just bend them out every so slightly
Literally exactly what I did and it’s perfectly fine, coming up on 4 months.
yeah, this guy seems to exaggerate flaws whenever possible.
I bought a fixie wheelset for 100 € and thère are no grese
just ordered the ghoul coreline for 500 bucks. Hopefully since these problems were reported years ago i will have no issues with my bike. Also screw youtube for not recommending me this channel sooner.
I’m sure they have real measuring rulers & also know you never start measuring from the O inch on Home Depot measuring tapes that have a metal on the tip & is usually shorter. So that’s probably where your 5 mm. went pal.
Agreed he could have at least used a calipers to get a reading on this. Any decent bike shop would have one and would've measured it for free.
Yea the dropout are shit on mine aswell
I was super interested in SBC, since they're based out of my hometown of Tempe. But after your reviews, I looked into other reviews. I will be avoiding SBC. Customer service does not fix doing the job wrong the first time around.
Tubing makes no difference in how responsive the steering is. Geometry is what determines that.
Séamuis Yep
Great job man.
Get some threaded bar and respace them 5 min job
I have the exact same problems like wtf, im not sure I feel confident with this brand in particular ill probably never purchase another bike from state. 👎🏾
Dude, the thing has a card saying to have the bike built by a professional.. all of these are things a real mechanic would have adressed knowing the bike needed them.
Good that State put it right but yes, looks very poor that you happened to receive dodgy stuff!
Recommend this to anyone
Having worked in retail, I really *really* dislike having customers coming back with issues that are factory-related, but often I feel that manufacturers now rely on the fact that customers will get frustrated enough with the warranty nonsense that goes on that they just give up and accept defective/low-quality products; this saves manufacturers money on the production side by allowing them to progressively lower the quality of the product, and at the other end, burden the consumer and retailer with the hassle and cost of replacement. You might never buy from them again, but they've already got your money so what do they care?
Why not just make decent products in the first place and give the customer a flawless experience?
Semi-related: do you have any thoughts on the Masi Riser? Seems like it might be in the same category as the State Bike Co. ...
Honestly, this core line from State Bike is pretty trash. The same bike without the State brand costs around $50-$60 here in Malaysia. Its a starter fixed gear bike for school kids. Anyway, State's Undefeated is quite nice.
is it early? why are you whispering?
I had a horrible Experience with my state bike. The none drive side crank arm was stripped out. I called them and they were no help. I brought the bike to a shop to have it fixed and the guys there could not believe how many things were wrong with it. After giving up on calling them for help. I gave the bike away and am now looking for a new bike.