Pretty strange listening to this. I was the Captain on Eagle Flight 031, that can be heard going into position on 31L at about the 7:30 point on the recording (our takeoff time was a couple minutes later at 0852...one of the last to depart before they stopped all traffic) ....first time I heard this since hearing it live that morning.
This woman is unbelievable, how she kept her cool I'll never know. This was going on at every airport in the country and these amazing air traffic controllers got every plane landed in a short amount of time without incident. They were among the many heroes that day.❤
@@THE-michaelmyers The ATC who spoke to Captain Sully noted that the gravity of what happeved only really hit him after he was relieved that day. He said that while he was speaking to the pilot, he was completely focused on his task and didn't even have time to think about anything else. I assume it was similar here. I just hope this ATC didn't suffer from any trauma afterwards.
This reminds me of the C.F. at Temerife - terrorist attack causes massive overcrowding problem that requires creative and rapid thinking and planning to handle. Despite an awful situation, they did a great job too... until they didn't. 😞 It's not a totally fair comparison (poor facilities, degree of overcrowding, no ramp space, only one controller on the radios, you all know what happened). Later on 9/11, airports in Canada, Mexico, and elsewhere were faced with that same situation.
Thank you for this audio I am a Retired NYPD Police Detective and responded to the WTC that day. Lost my cousin and many friends that day and the years that followed to cancer. Thank you again for posting this 🇺🇸⚖️
@@moorek1967 wasn’t he with port authority in that movie? I don’t know the difference. They are all hero’s. I give to Tunnels for Towers andI know his brother who died was with port authority. I honestly don’t know what port authority is compared to a firefighter or any first responders. That day will be with me forever. Scariest time of my life. I literally thought we were at war. Kinda feel that scary feeling is all around our country right now not knowing who my enemy is honestly. My government or another country. My Government is where I’m watching right now. Bad energy everywhere.
I've worked in EMS and as a nurse. The calm, decisive, knowledgeable, cooperative, friendly and professional demeanour of the lady in charge is an inspiring example of how to handle a critical incident.
I am a bit of an ATC radio junkie, so I know that NYC ATC's are amongst the best in the world, and this lady is a fine example of that standard. Pure professionalism under intense pressure. She did not plan on having to work on the worst and best day in the history of aviation. Controllers all over the country, and the world shone that day. I had wanted from a child to be an ATC, but I stutter and was always afraid I would get under pressure and not be understood at an important moment. It is a proud and important profession.
I'm just going to echo the sentiments of many others here. This controller was outstanding. Professional, courteous, remained in good spirits throughout the ordeal and completely in control of everything. An absolute case study in how to conduct yourself in such a profession. Bravo.
This young lady knows more about her job than I have ever heard. She has a smooth, perfect, kind, jovial, and excellently articulated voice. Bless this woman! 👩
I was 9. I’m 30 now. I remember it like it was yesterday. If you weren’t old enough to feel it, you’ll never understand how the world changed in one day.
I'm 29, everyone was sent home from school in Philadelphia. I didn't understand the gravity of the situation at the time, but I grew to learn about it over the coming years. I eventually joined the Marine Corps because of 9/11/2001. How the individual choices of man can change the world... never forget
So crazy man. I was 7 then. I have very few memories from that time. But I remember that day. Waking up for school my dad called the house in the early morning (my parents are separated) frantically telling me to go get my mom on the phone. She didn’t want to talk to him. He told me to tell her a plane had crashed into the Twin Towers, I had never even heard of the Twin Towers back then. My mom and I just assumed some poor guy crashed his a small Cessna. Not until we were pulling into my school did we turn the radio on and realized what was happening. She dropped me off and all the teachers and parents were huddled around the TV. Throughout the day i remember the teachers becoming more and more upset, at one point crying. Us kids had trouble understanding the severity of the situation. But seeing our teacher so distraught and upset was so sad. I remember we were allowed to “play” that day instead of do work, so that way the teachers could continue to follow the coverage. Hearing we had a free day to play was exciting, but I don’t think too many kids actually enjoyed it. We were upset because our teachers were upset. Getting home, my Mom and Stepfather watched President Bush speaking on tv ,seeing pictures and videos of NYC on the news as the president spoke. I remember that day well, despite not really understanding what happened and why. R.I.P, to all the victims. Condolences to the victims’ family and friends, i can’t imagine the pain….and the strength it’s taken those families to go on. I hope you are all well.
I was 9 too, though on the other side of the world. Still remember I was watching tv before bed, when it suddenly switched from drama to live news of this attack. We were originally so puzzled, not understanding what’s going on, until another crash happened… it was a sleepless night
@@BT-fl5qe your experience was very similar to my own. Upset teachers around the tv. Being in class but not really doing anything. Parents swarming at the bus stop to make sure their kids got home that night. The news. The world screeched to a halt. And then the world started again.
I can't imagine what this woman felt and said to her family/friends when she finally got home that day, She was so professional, on point-and responsible in carrying out her job with the same calmness and skill as on any other day.
Perhaps this is one reason why there are so very few (none?) ATC's that retire after a full lifetime career of being on the job in the tower directing millions of flying people safely. The incredible level of personal control and wealth of knowledge of their critical work must fry the life out of them. This woman certainly still carries this day with her, regardless of where she is. This admirable woman's service was far above and beyond on that day and it is amazing to hear her!!!!!
I really hope this ATC was OK after all this. The stress had to touch her after she went home. My utmost thanks to her and all the other ATCs and first responders
Maybe in some way it did, but she works as an ATC for JFK where flights come in from not just around the world but maybe from other planets. Stress is probably in the job description.
According to the audible IRIG B122 time code, this recording starts at exactly 8:42:45.9465 AM EDT. The two plane impacts into the World Trade Center occurred at 03:44 and 20:13 in this recording.
My stepfather was flying an American Airlines Boeing 767 around the Washington DC area that morning. After the event he lost his job. He rejoined AA around 2006, flew the A320 and switched to the A321 in 2015ish. He'll be turning 65 this month so he'll be retiring with 35,000 hours clocked.
@@Michael-pp8lz That's not what I mean. You said "after the event he lost his job" What event, 9/11 or him flying into the no zone? Your post makes no sense.
The professionalism displayed here is amazing. Her calm and cool demeanor in the face of everything that's is going on, and her control of the situation is incredible. I imagine it had to be absolute chaos on the ground there. Also, the understanding on the pilots' part is incredible.
None of the atc in the tower really understood what happened til way later other than a few other atc people between boston and NJ... only news JFK got in a timely fashion was when the FAA shut down all departures
You could hear the pilot's voices start to take on a different timbre about 13 or so minutes into this. You can hear the concern going on, as the minutes unfolded. Totally professional but you could hear it. Almost read their thoughts of trying to fly the aircraft and process what the heck was going on! Hats off to all who flew that day and who were in the towers and the regional centers. They got it done.
Let me just say, whoever this lady is, this should be required training for call controllers. Not just for air traffic control but any control room. I could tell you now that as someone who trained call controllers for an alarm control center in South Africa (which is pretty busy), this lady would not only be an asset to any control room, she would probably be running it! Her professionalism prior to and during the emergency, being able to handle so many people at once, keeping her cool and her friendly demeanor in general is exemplary!
@@kenmeinken8115 just Listened to over 4 hrs of that recording and I am floored that he kept so much straight and together. The absolute steel he had during that whole recording was amazing.
At 30:00: "Go ahead with your priority message please." "Two confirmed commercial airliners into the World Trade Center, terrorist activity suspected." Even today that gave me goosebumps.
@@MevRB19 did you actually go to Moron School or are you a natural? I can imagine what *you* do for a job, assuming you have one of course. Jesus H.
That air traffic controller was INCREDIBLE!!!!! So were all the pilots she was dealing with. If she hasn't retired, and is still with the FAA, she needs to be instructing. Given what was happening, her cool headed approach to such a dynamic, fluid situation was exemplary.
Yes I agree she's so on point an articulate with her instructions. I think I commented on her yesterday and not to discredit all the other ATCs because all of them did a great job on that day she did her thing and guided those aircrafts when n where they needed to be. I really hope she got recognized for her performance on that day when her expertise was well needed and appreciated. Last n not least I hope she has the chance to instruct and teach upcoming ATC students .
There's something immensely satisfying listening to trained professionals maintaining absolute control of a difficult situation, especially when, at the time, no one could have known the gravity of the crisis. It's chilling to think that the answer to ATC's estimation about how long the ground hold would continue would be about three days. Kudos to everyone involved in this recording!
20:22 A Male Air Traffic Control Worker can be heard yelling " many ATC workers are likely looking up at the towers. This is the moment Flight 175 hits the South Tower killing more innocent lives. 20:30 Female Air Traffic Control in background can be heard saying something along the lines of "The other towers gone here! Oh!" 20:34 The Air Traffic Control Worker talking can be here'd saying goodbye trying to be polite but also in a hurry to see what happened as panic spreads through the ATC Tower. She also says to stops all departures. 21:05 As ATC communicates the North American Airlines Flight 84, the pilot says "Uh, roger that north American-84, we saw 'em hit the second one." referring to the 2nd plane that just hit the South Tower. 22:22 An aircraft communicates with ATC saying "Smokes coming out of the tower there?" in which ATC reply "Yeah, there is something strange going on over there today.." The pilot than goes on to say "Uh, to those who didn't see it.. there was a big fireball over there a moment ago and now both buildings appear to be on fire. Originally it was only the right building.. the north building was on fire.." The ATC replies "Yeah that is correct.."
I remember the weather was still pretty warm and I walked outside to finish a phone call after my husband and kids went to bed. It was a clear night and as I sat on our front porch and gazed at the sky, I realized that, for the first time in my life, there were no blinking or moving lights. Not one plane in the sky, and we live near an airport. Only stars which look stationary. It was such an eerie feeling. I'll never forget that. I didn't know what might happen next to our country, but I knew this was big and bad. 😢
Same during the Pandemic, no planes in the sky for days and days, and the nights were eerily quiet too. The uncertainty of it all reminded me of 2001 all over again.
Just hearing the pilots on the recordings, I cannot imagine what it was like to be a passenger that morning. I’m sure the pilots were communicative of the situation as much as they could, but they too must have been so bewildered and terrified. God Bless all those we lost on 9/11.
Hearing American 587 at 27:40 is kind of eerie considering the accident that happened a few months later. Bravo to the professionalism displayed here by both the flight crews and JFK tower. Couldn’t imagine the stress they were feeling.
@@TheMarychinoCherryyeah remember 9/13 when the airports reopened there we're more people arrested for being suspected of trying to hijack more planes in NY and I think Boston
I just want to say, that the utmost respect must go out to all ATC controllers… one of the hardest and most stressful jobs on the planet. RIP to all lives lost on this dark day.
I was working for American at their Cary, NC call center on this day. When Flt. 11 was hijacked, flight attendant Betty Ong used the skyphone and ended up getting our call center. An agent a month out of training took the call. The call was quickly taken over by out OPS department who sent the call to Dallas to the security office. My colleague Nydia Gonzalez was the person in our OPS who took over the call before sending it to Dallas. She ended up testifying before congress. I remember fielding very few calls that day when on a normal day I'd take at least half a dozen in an hour. Surreal doesn't describe it. These ATC's are amazing to maintain professionalism in the face of this. I tip my hat to all of them.
The professionalism is incredible. You have to honor ATC controllers because they have nerves of steel even under pressure. At 27:40, the controller calls American 587 and asked them to move up. Tragically, that flight number went down on November 12. God bless our brothers and sisters on that flight as well as the victims and heroes at the World Trade, Pentagon and Shanksville PA.
Proficient & professional. Listening to how the ATCs managed the chaos that day is mind boggling not to mention how the pilots, their crews & the passengers handled the stress & fear.
I dont think any pilots would of minded if there air craft was given basic call signs like John A-1 Danial A-2 ect and told to land using there best knowledge at abandoned or even black rock desert, salt flats just to get the people safe... it was just one of them days that flying laws etc wouldn't matter....
First relevant communication at about 6:00 10:08 "We got a plane into the building." 12:24 "Got a live TV report that says a plane hit the World Trade Center." 20:22 You can hear commotion in the background; UA175 has struck the south tower. The ground stop order comes soon after. 30:03 Message from Rescue regarding shutdown of all activities at all NYC-area airports.
This ATC is a rock star. Took a while for her to know what was happening, but she carried on directing those pilots like a boss. Wonder if anyone knows her name?
If you go on the National Archives site they have a time log of who worked what position that day but since they only use initials it’s hard to make out what and whom
She’s good at her job. I imagine it was a real nightmare getting all the planes back to the ramp that day but she never seemed to stress about it at all. Handled it like a pro.
This controller is the BOSS-- Anyone who states women cannot handle stressful situations should be advised to listen to this clip. Her professionalism never faltered throughout the entire event. She played those planes under her control like a chess master!
Women can do anything they want as far as capabilities using their brain goes.. the only difference (and not always) is the mechanical strength they could produce.. Anything else is equal or sometimes even better than men.
@@pinlight97wow. People are incredible. I probably could do this. I know people who could not, both men and women. MeToo has not made men "accountable". It's undermined a lot of men and made a lot of women believe they are unaccountable.
I think what's hard for young folks to understand is that it was not immediately obvious that what had happened was an attack. We communicated a lot more slowly then. Cell phones were the quickest way to make contact and lots of folks didn't own one at all. It wasn't until the second tower was hit and word of the crash in Pennsylvania and at the Pentagon got onto the air that it became apparent that the whole thing was intentional.
ua-cam.com/video/Z4UKpvFProg/v-deo.html It probably is true but many knew immediately it was No accident. I recall walking into my construction management class and the professor was an old salty marine Vietnam Vet. I’ll never forgot the look in his eyes and what he said “We’re going to war, This is no accident!!” That was after the 2nd replay on the nbc morning show…. Local KQ radio morning show called it out almost immediately as well… this radio show from 9/11 has been saved in the Smithsonian.
I don’t believe communication speed was a factor. I was watching the news coverage live in the UK before the second plane hit. They were reporting a possible light aircraft strike on the tower. It was the moment a second plane hit that most of us knew instantly. I do remember seeing the damage to the first tower thinking, that looks like a lot of damage for it to be a Cessna.
@@flymoracer I was jumping out of Cessna 172s all the time back then and had the same thought about size. But heard it first on the radio. Couldn’t get a visual till I got to school. Absolutely nuts.
Yup. I had just turned 10 a few days earlier and was getting ready for school when I heard my parents saying "oh my god..." from their bedroom. I went in to see what was going on and they were watching coverage of the first tower. I asked if it was an accident and my mom said she didn't know. Then the second plane hit and my mom said, yeah, that was no accident.
@@exoressdelivers70 I think its important and crucial to be able to experience how things were that day in the moments leading up to the twin towers being struck, as even after the first plane struck the first tower no-one was overly concerned with what was going on. once the second tower was struck, it was evident shortly after something intentional (and eventually realized to be terroristic) was going on and how the world was changed forever.
@@exoressdelivers70 If the audio playback is in real time, this recording begins pretty much at the moment that AA 11 hit Tower 1. It obviously took a few minutes for the incident to be reported and for the gravity of the situation to be understood.
I was 11 when this happened, that day is still so vivid in my mind. It was such a beautiful morning. I stayed home from school bc I had a doctors appointment that we ended up not attending. My mom was huddled in front of the tiny tv she had in the kitchen. If you’re a 90’s kid, your mom probably had the same mini tv w an antennae. I remember her screaming when the second plane hit, she must have been watching a live shot of the first tower on the news. My dad came straight to our house from work, even though he and my mom were in the midst of a divorce. They were scared, and it terrified me. When the adults in your life don’t know what’s going on, that’s something I’ll never forget. I felt so bad for the people in the tower and their families, that my parents tried to comfort me the best they could. but it’s still hard to explain to an 11 year old I imagine. This is the day the world changed, nothing was the same after this…I felt it.
Wow, this just shows how being an ATC is really hard work. We under appreciate these people. What a hard bloody job. Not just on this day but on any normal day. Amazing x
20:21 I'm amazed she kept her composure right then. You can hear everybody in the background start to lose it. She honestly deserves recognition for being so in control at that point.
My uncle was a tower controller back in 80s and he expressed the same sentiment. In his words "You get trained to keep calm and make sure you can help everyone get grounded safely but this chick takes the cake." Deep breaths and focus on your tasks I guess man...she is definitely a hell of a trooper though.
@@thecomedypilot5894 Handling air traffic means the lives of the people in the planes under your purview are partly in your hands. You *NEED* to keep your composure and handle your business without getting emotional regardless of what happens. Just because she didn't gasp and lose focus of her vital work doesn't mean she didn't care about the people in the towers. What did you want her to do? Did you want her to call all the planes in the air and tell them they're on their own because she wants to go stare out the window and gasp now? Would that have saved any lives in the towers if she gave them her full attention versus giving it to the people who's lives she was currently responsible for? Please, take your underdeveloped head out of your ass before you put your foot in your mouth, because nobody's entertained by this game of idiot Twister you're playing.
@@thecomedypilot5894 Calm, quite, professionalism is impressive in times of panic. She got planes on the ground safely while keeping her emotions in check and that is impressive. As a Marine Corpsman once told me "Tears and screaming don't stop a bleed out, TQs and pack gauze work much better."
@@thecomedypilot5894 To each their own I suppose. ATC is, in my opinion, a job that holds numerus lives in their hands. She could have lost her cool thinking about all the people that died and started clearing landings to unclear runways, causing more deaths. Instead, she bottles that up and keeps guiding planes to safety.
(From North New Jersey) My Dad was a pilot flying out of Newark that morning on a 737 (Continental) - I remember hearing the news while in Math class in 6th grade.. They took our entire class into the library where they told us a plane had hit the World Trade Center... and then made an announcement, "All of those who have parents that work in New York City please go to the main office." (Some of my friends had parents that worked in the towers). As the kids left to go to the main office I told one of the teachers there, "My Dad is a pilot - he was flying out of Newark this morning" - she responded, "Oh I'm sure he's fine"... I had such terrible anxiety that day because I didn't hear from my Dad till around noon. He said he watched the entire event from the airport..
Which Continental was his callsign? He’s definitely in the Newark video I posted if his plane never left the ground but did taxi out/talk to Newark Flow control after 8:30am
I had just gotten off of call. Was going to lie down and take a nap. My mom RIP called me and said “turn on your TV”. I couldn’t tear my eyes away. The humanity of it was visceral.
This lady controller is beyond phenomenal. I am a retired federal agent who spent two weeks at ground zero when this happened. God bless everyone, living and deceased, involved. Hopefully (but doubtful) that's this ever happens again.
I was at ground zero with the rescue effort turned recovery effort, I lost many friends that day. To paraphrase F.D.R., "This is a day that will live on in infamy."
as a ramp agent I cant imagine the stress on that entire airport let alone ATC, the fact that the airport remained functional immediately after the first plane Is amazing.
Why? They don’t hire minimum wage workers to do this stuff. They have years of training and only after a hiring process designed to thoroughly weed out and discourage anyone not completely capable of keeping it together in a crisis. It’s what they do.
I hope that controller got some kind of award, she was incredibly resourceful in an unprecedented situation, she can't possibly have been trained for this crazy landing chaos
This was just ONE of the many controllers that are working in the "tower"! I just cannot imagine or understand HOW everything went so smoothly and without any incidents (that I know of)!
Its really sad to think that 23 years later, this is one of the last times of America feeling Together. It's not just because of this, but nothing has been the same since around this time.
True, but some of us would argue that it started with Reagan, while others would say Nixon, Viet Nam, or the day Kennedy died. This was merely the biggest bump in the road to "nowhere" we've been on for quite some time now.
6:06 is probably one of the craziest comms I've heard. "You guys aren't missing anybody over there right?" "No, but it looks the twin towers are on fire right now." "Oh okay, we just want to make sure nobody dropped in to the twin towers." "No I don't think anybody dropped into em." As absurd as it may have been to them, they were dead wrong...
They were asking if it was one of their aircraft that “dropped into the twin towers” and she said that they had everyone on their end accounted for. It wasn’t a dismissal of events
35:25. American 587 calls asking to return to the gate. Two months later, American 587 would go down in Belle Harbor, Queens with the loss of all 280 passengers and crew. An additional 5 persons were killed on the ground.
Just occurred to me, our son who was born on Sept 21, 2001 is about to get finish is ATP certifications. Trying not to worry about that in itself is a challenge. Hearing this has reignited a whole slew of worries... Let's hope we NEVER SEE another day like this. Thank you Homeland Security and all of the efforts I am not even aware of that have kept us free of this for 21 years.
I remember that day well. Holding my youngest, a baby, to my chest and watching it all as it happened. I was thinking…thank God my sons are too young to go to war. We were called to the school to pick up our children. My oldest, Neil, was tearful and scared when I picked him up. Little did I know…that he would be killed in Afghanistan at the age of 21. Pfc Neil Isaac Turner. I miss him horribly.
I am so, so sorry. That's horrific. I lost my son in an accident when he was 14 years old, so I understand just a little bit of what you're going through. It's a hole that never heals; you just figure out how to live with it. 😔
I've heard transcripts and watched re-enactments of pilots in the cockpit struggling to save the plane... professionalism and composure until the very end. Panic only makes matters worse.
I was 34 that day. I’ll never forget how eerie it was that nonplanes were flying after that happened. Just everything stopped. The world’s attention was focused on this terrible day and for me it was a rude awakening to horrors of the world that were now at my/our doorstep. I had horrible dreams of planes crashing everywhere. RIP to all and healing to those left behind. ❤
The most chaotic situation ever in the history of aviation on the eastern seaboard of USA. When people saw the AA 11 flying over Central Park at around 1200ft and high speed many knew something is going on.
I had taken my dog the the beach that day. We live in Staten Island. I remember the first thing I noticed was the massive amount of smoke coming from the Towers. Then I thought to myself, it's awful quiet. I realized it was quiet because there were no planes in the air. Very eerie. Then I heard and then saw the Fighter Jets going up and down the coast line. Scary.
Aircraft in foreground is having United Airlines flight for departure help me out with this one please. I stand corrected American Airlines flight 757 or 767 help me with that one please
@@911atctransmissionsvideos4 ground controllers don't use radar, GPS was nowhere near accurate enough for ground management, and ADS-B didn't exist back then. This was 90% visual from the tower glass through binocs, and flight strips on racks.
As an AF guy on AD that day... Many thanks to the professional ATC on this clip. What a great brand ambassador she was in a time of crisis. Would love to hear her thoughts on the behind the scenes events in the ATC tower she was in as this tragic day unfolded. Many thanks to the safe and dedicated professionalism of Capt. @raven9409 as well. Thank you for sharing your important perspective.
It's actually mindblowing to think that this is probably the most calm space in the whole of the US right now. You can't even gauge the chaos that is happening in the world at this very moment. So all credit goes to this controller.
Odd hearing AA flight 587 on here. For those who aren’t aware that flight went down on November 12, 2001 in Queens, New York. It was ultimately found to be due to pilot error but you could definitely feel the panic in the air as we thought we were being attacked again. Well done to these ATC’s. JFK has some of the best in the world and they really know how to stay calm and think on their feet. It was an incredibly hard day for everyone and I can’t imagine having to work this specific job once they realized what was going on and grounding all the planes.
As I understand it, there were more than 4500 flights in the air at the time the 3rd plane hit the Pentagon and they shut down all air traffic. All those returns, add to that ground traffic...was there even a single incident during all that pandemonium? There are none I heard of... I've often compared this situation to what the 8th Air Force saw every day in the campaign against Germany. But they were trained for precisely that. This was an unplanned shutdown of all air traffic in America in the 21st century. And there was not a plane in the sky by 12:16pm. I can't begin to express my awe at the performance of these people involved.
I believe there was a Korean Air flight over Alaska airspace that completely dropped the ball when it received the info from the FAA of the airspace shutdown. They disregarded the instructions to divert course into Canada and stupidly used the word "hijack" in an electronic message code which caused F-15 fighters to intercept the flight and very nearly shoot it down before they escorted them into Canadian airspace. en.m.wikipedia.org/wiki/Korean_Air_Flight_085#:~:text=On%20September%2011%2C%202001%2C%20Korean%20Air%20Flight%20085,signal%20indicating%20that%20the%20flight%20had%20been%20hijacked.
My parents always talk about how clear the skies were that day. We were under O’hare’s old arrival routes and they said it was eery not having the sound of planes every few minutes
It's a very good point that all the planes landed safely that day; we didn't have a secondary disaster like Tenerife. That would have just made the day all that much worse.
Honestly, on behalf of all passengers to date, big props to air traffic controllers, tower, technology, mechanics, pilots, co pilots, flight crews, engineers, those manning infrastructure, planes, radios, radars. Had no idea until the great grounding on 9/11 what traffic you deal with on the daily to keep us safe to travel. Thank you. For unruly passengers, keep it together. You are a distraction and should lose your privilege's to fly anywhere, any airliner, across the world and for life.
Goodness me, that controller was absolutely amazing, keeping it all together in a horrific scenario that really belongs in a movie rather than real life, wow, deserves an award.
What an amazing air traffic controller this woman was on that faithful day she was calm cool collected extremely professional despite the events that were going on around her voice never wavered she was extremely polite to everyone you couldn’t ask for a better air traffic controller to be doing that type of job on that fateful day
I am extremely impressed with this controller's calm and professional demeanor in getting the planes returned to the ramp once it was decided to close JFK.
I was 16 when this happened. Our high school teachers had the news on and then we were all sent home. Our parents were still at work so my little sister and I were home for several hours trying to process what was happening. I made a cassette recording across the entire dial of all our local radio stations. I really wish I had kept it.
I was 17 and we had to do the whole school day, no news on or anything. We all knew what was going on because our TVs were tuned into it during the Morning when we were getting ready for school, but we were forced to act like it wasn't going on while at school. It was a bizarre experience to say the least. I jumped the fence during lunch and left the school grounds just so I could be alone for an hour to process.
@@angeladonofrio9920 Wow, that's tough! I'm sure it was difficult and scary for the teachers and school admins too. They probably struggled with what to do.
@@Kwisten050 , very much so. I was a teacher at Pennsbury High school in Bucks County, PA. Close to New Jersey. The pilot of the first plane was the father of one of my students. They had to get her out of school in a subtle way. It was so crazy. I had there former students who perished in the attack...such a horrible day.
Yeah we were never sent home from school but we watched what happened during the morning and no one could concentrate on any school work. It probably would have been better to just send everyone home for the day
I was going to highschool in Queens. They kept us in class but didn't stop any of the students who decided to leave. The reason I was told was that the school doubled as a bomb shelter and they didn't know what might be attacked next.
I was 28 in '01. I was old enough to understand the magnitude of that event. I'm much older now, but every time I see an image or video from that day, I get goosebumps. You felt like any time, any place, a terrorist could strike.
I came here because of the thumbnail. I have never seen this photo before. It's incredible; there's something about it that I can't find the word that describes it...
Many of the passengers must have been able to see this out of their windows. I would think it would be a bit discomforting to be stuck inside a plane unable to go anywhere while you watch this disaster going on.
Atlantic Coast Airlines (Call sign Blue Ridge) was once a regional airline based in Sterling Virginia (Dulles Airport). They went out of bussness in 2006 trying to go Independent (Had a fallout with UAL and decided to go solo). She was talking to them at 20:15 when the second plane struck.
What an amazing woman ATC. I want to be more like her when I grow up and I am not a youngster. Bless her. Bless all of the civilians, first reponders, dispatchers, pilots and the families that lost someone they loved and needed.
ATC are almost always consummate professionals and this woman is a prime example. Amazing performance under pressure and amazing ability to remain calm during a stressful morning.
30:01 NYPD Aviation unit 14 confirms to Kennedy Tower that 2 commercial airliners hit the WTC with possible terrorist activity and that Newark and LaGuardia airports have suspended operations, advising Kennedy to do the same.
That first picture is really unique, you have both the attacked towers in the distance, with an airport in the front having one of the types of planes that were used in the attack.
Pretty strange listening to this. I was the Captain on Eagle Flight 031, that can be heard going into position on 31L at about the 7:30 point on the recording (our takeoff time was a couple minutes later at 0852...one of the last to depart before they stopped all traffic) ....first time I heard this since hearing it live that morning.
woww
Where did your flight land after all planes were grounded?
thank you for your safe piloting during such a chaotic and difficult time!
Wow you gotta tell us how crazy that morning was like for you as an airline pilot on 9/11 and thanks for service
@@bigjerm1631 he joined UA-cam 15 years ago I think he’s legit
This woman is unbelievable, how she kept her cool I'll never know. This was going on at every airport in the country and these amazing air traffic controllers got every plane landed in a short amount of time without incident. They were among the many heroes that day.❤
Very well said. They have my most respect and admiration. They are true heroes.
In all honesty, I suspect she was so busy she did not have time to think about the situation.
@@THE-michaelmyers The ATC who spoke to Captain Sully noted that the gravity of what happeved only really hit him after he was relieved that day. He said that while he was speaking to the pilot, he was completely focused on his task and didn't even have time to think about anything else.
I assume it was similar here. I just hope this ATC didn't suffer from any trauma afterwards.
Even pilots showed major class ,what cluster mess
This reminds me of the C.F. at Temerife - terrorist attack causes massive overcrowding problem that requires creative and rapid thinking and planning to handle. Despite an awful situation, they did a great job too... until they didn't. 😞 It's not a totally fair comparison (poor facilities, degree of overcrowding, no ramp space, only one controller on the radios, you all know what happened). Later on 9/11, airports in Canada, Mexico, and elsewhere were faced with that same situation.
Thank you for this audio I am a Retired NYPD Police Detective and responded to the WTC that day. Lost my cousin and many friends that day and the years that followed to cancer. Thank you again for posting this 🇺🇸⚖️
Thank you for your service, and I’m sorry for your losses on that horrible day.
Thank you isn’t enough. God bless you and yours.
Thank you for everything Sir ❤
Do you think the Nicholas Cage movie World Trade Center accurately portrayed the NYPD? I loved the movie.
@@moorek1967 wasn’t he with port authority in that movie? I don’t know the difference. They are all hero’s. I give to Tunnels for Towers andI know his brother who died was with port authority. I honestly don’t know what port authority is compared to a firefighter or any first responders. That day will be with me forever. Scariest time of my life. I literally thought we were at war. Kinda feel that scary feeling is all around our country right now not knowing who my enemy is honestly. My government or another country. My Government is where I’m watching right now. Bad energy everywhere.
I've worked in EMS and as a nurse. The calm, decisive, knowledgeable, cooperative, friendly and professional demeanour of the lady in charge is an inspiring example of how to handle a critical incident.
Thx for the service
She was amazing. Totally in control and calm. I hope she got award, or major recognition.
Shut up
Getting featured in this UA-cam video can be considered major recognition
Absolutely! This lady was incredible!
Tough job on a good day. Amazing to listen to. She may have had a good mentor - Kennedy Steve! (who though, was off that day)
I wonder if a lot of people lost their jobs,not saying they deserve every video I’ve seen they handle everything
I am a bit of an ATC radio junkie, so I know that NYC ATC's are amongst the best in the world, and this lady is a fine example of that standard. Pure professionalism under intense pressure. She did not plan on having to work on the worst and best day in the history of aviation. Controllers all over the country, and the world shone that day. I had wanted from a child to be an ATC, but I stutter and was always afraid I would get under pressure and not be understood at an important moment. It is a proud and important profession.
BLESSINGS TO YA MATE !!
Me dream job, too, my friend but I went to school for it in 1005 during a hiring freeze and never got hired. Now, they can't recruit them fast enough.
@@Matt-mo8sl Did they have planes in 1005?
@@Bob31415 Good one. They had bats in 1005! I meant 1995.
@@Matt-mo8sl Lol. I know. I was kidding. Thanks for being good natured about it.🙂🙂
I'm just going to echo the sentiments of many others here. This controller was outstanding. Professional, courteous, remained in good spirits throughout the ordeal and completely in control of everything. An absolute case study in how to conduct yourself in such a profession. Bravo.
This young lady knows more about her job than I have ever heard. She has a smooth, perfect, kind, jovial, and excellently articulated voice. Bless this woman! 👩
💯
I was 9. I’m 30 now. I remember it like it was yesterday. If you weren’t old enough to feel it, you’ll never understand how the world changed in one day.
I'm 29, everyone was sent home from school in Philadelphia. I didn't understand the gravity of the situation at the time, but I grew to learn about it over the coming years. I eventually joined the Marine Corps because of 9/11/2001. How the individual choices of man can change the world... never forget
So crazy man. I was 7 then. I have very few memories from that time. But I remember that day. Waking up for school my dad called the house in the early morning (my parents are separated) frantically telling me to go get my mom on the phone. She didn’t want to talk to him. He told me to tell her a plane had crashed into the Twin Towers, I had never even heard of the Twin Towers back then. My mom and I just assumed some poor guy crashed his a small Cessna. Not until we were pulling into my school did we turn the radio on and realized what was happening. She dropped me off and all the teachers and parents were huddled around the TV. Throughout the day i remember the teachers becoming more and more upset, at one point crying. Us kids had trouble understanding the severity of the situation. But seeing our teacher so distraught and upset was so sad. I remember we were allowed to “play” that day instead of do work, so that way the teachers could continue to follow the coverage. Hearing we had a free day to play was exciting, but I don’t think too many kids actually enjoyed it. We were upset because our teachers were upset. Getting home, my Mom and Stepfather watched President Bush speaking on tv ,seeing pictures and videos of NYC on the news as the president spoke. I remember that day well, despite not really understanding what happened and why.
R.I.P, to all the victims.
Condolences to the victims’ family and friends, i can’t imagine the pain….and the strength it’s taken those families to go on. I hope you are all well.
I was 9 too, though on the other side of the world. Still remember I was watching tv before bed, when it suddenly switched from drama to live news of this attack. We were originally so puzzled, not understanding what’s going on, until another crash happened… it was a sleepless night
I was 44 at the time, and couldn’t believe how quickly everybody forgave and forgot.
@@BT-fl5qe your experience was very similar to my own. Upset teachers around the tv. Being in class but not really doing anything. Parents swarming at the bus stop to make sure their kids got home that night. The news. The world screeched to a halt. And then the world started again.
I can't imagine what this woman felt and said to her family/friends when she finally got home that day, She was so professional, on point-and responsible in carrying out her job with the same calmness and skill as on any other day.
She probably broke down...she's only human, after all.
Perhaps this is one reason why there are so very few (none?) ATC's that retire after a full lifetime career of being on the job in the tower directing millions of flying people safely. The incredible level of personal control and wealth of knowledge of their critical work must fry the life out of them.
This woman certainly still carries this day with her, regardless of where she is. This admirable woman's service was far above and beyond on that day and it is amazing to hear her!!!!!
@@lonnarheajthat and I imagine they get great job offers, imagine having even 5 years ATC exp on your resume. Talk about cool under pressure haha
I really hope this ATC was OK after all this.
The stress had to touch her after she went home. My utmost thanks to her and all the other ATCs and first responders
She may not have been able to get home that day. Lots of roads were closed later on.
It touched everyone that day. Can’t imagine having been involved.
Maybe in some way it did, but she works as an ATC for JFK where flights come in from not just around the world but maybe from other planets. Stress is probably in the job description.
This ATC was a superstar! She didn't miss a beat. Calm, cool & collect moving all those planes around like a BOSS!!
Oh shut up
Women CAN do anything…especially enduring pressure….
According to the audible IRIG B122 time code, this recording starts at exactly 8:42:45.9465 AM EDT. The two plane impacts into the World Trade Center occurred at 03:44 and 20:13 in this recording.
This comment should be pinned
Is that what that weird background droning noise is, a timecode superimposed on it during the recording?
@@WarrenGarabrandt That is precisely what that high-pitched buzzing sound in the background is, essentially a longitudinal time code.
@@denelson83 Ok, it makes sense they left it in then. Unfortunately, it aggravates my tinnitus, but I got through it anyway.
@@denelson83wow, how does one even decode that? It just sounds like random electric interference
My stepfather was flying an American Airlines Boeing 767 around the Washington DC area that morning. After the event he lost his job. He rejoined AA around 2006, flew the A320 and switched to the A321 in 2015ish. He'll be turning 65 this month so he'll be retiring with 35,000 hours clocked.
What do you mean he lost his job, they revoled his license?
@@meyague Once a pilot reaches the age of 65, their airline they fly for is required to lay them off.
@@Michael-pp8lz That's not what I mean. You said "after the event he lost his job" What event, 9/11 or him flying into the no zone? Your post makes no sense.
@@meyague Oh yeah after 9/11 he was fired but rehired a few years later. He was then laid off again at 65.
There was a massive decline in air travel after 9/11 due a number of years @meyague
The professionalism displayed here is amazing. Her calm and cool demeanor in the face of everything that's is going on, and her control of the situation is incredible. I imagine it had to be absolute chaos on the ground there. Also, the understanding on the pilots' part is incredible.
@D R so you go through youtube, anything 9/11 posting random conspiracy nonsense?
I guess everyone needs some hobby.
@D R I can’t believe 9/11 “truthers” still exist, y’all have been proven wrong EXTENSIVELY
Yes, I'm just amazed at this woman!
None of the atc in the tower really understood what happened til way later other than a few other atc people between boston and NJ... only news JFK got in a timely fashion was when the FAA shut down all departures
She is so remarkable during all of this.
You could hear the pilot's voices start to take on a different timbre about 13 or so minutes into this. You can hear the concern going on, as the minutes unfolded. Totally professional but you could hear it. Almost read their thoughts of trying to fly the aircraft and process what the heck was going on! Hats off to all who flew that day and who were in the towers and the regional centers. They got it done.
The one guys asking if they were missing a plane early on...he had a suspicion. Must've been terrifying as a pilot.
Just thinking that.
Let me just say, whoever this lady is, this should be required training for call controllers. Not just for air traffic control but any control room. I could tell you now that as someone who trained call controllers for an alarm control center in South Africa (which is pretty busy), this lady would not only be an asset to any control room, she would probably be running it! Her professionalism prior to and during the emergency, being able to handle so many people at once, keeping her cool and her friendly demeanor in general is exemplary!
She's so polite, organized, has her s**t together. I want to be her friend now. LOL.
She's a hero
Oh shut up
Likewise you might listen to the FDNY Manhattan dispatch 9/11 tape (on UA-cam.) Very solid operator under terrible conditions.
@@kenmeinken8115 just Listened to over 4 hrs of that recording and I am floored that he kept so much straight and together. The absolute steel he had during that whole recording was amazing.
At 30:00: "Go ahead with your priority message please." "Two confirmed commercial airliners into the World Trade Center, terrorist activity suspected." Even today that gave me goosebumps.
Cringe
@@ToyotaNutjob ???
WOWWWWW
This is my first time hearing this ATC recording and I too got goosebumps just hearing that.
@@sirizalot read the comments
What an amazing controller this lady...so polite...efficient...so professional in unbelievable circumstances.
@@MevRB19 Just because it's "her job" doesn't mean squat. People do react differently to the same situation.
Yeah she’s doing an amazing job! 👍🏻👍🏻
@@MevRB19 you have no soul
@@MevRB19 did you actually go to Moron School or are you a natural? I can imagine what *you* do for a job, assuming you have one of course. Jesus H.
Except that she couldn’t stop 9/11 cha cha cha
That air traffic controller was INCREDIBLE!!!!! So were all the pilots she was dealing with. If she hasn't retired, and is still with the FAA, she needs to be instructing. Given what was happening, her cool headed approach to such a dynamic, fluid situation was exemplary.
Yes I agree she's so on point an articulate with her instructions. I think I commented on her yesterday and not to discredit all the other ATCs because all of them did a great job on that day she did her thing and guided those aircrafts when n where they needed to be. I really hope she got recognized for her performance on that day when her expertise was well needed and appreciated. Last n not least I hope she has the chance to instruct and teach upcoming ATC students .
There's something immensely satisfying listening to trained professionals maintaining absolute control of a difficult situation, especially when, at the time, no one could have known the gravity of the crisis. It's chilling to think that the answer to ATC's estimation about how long the ground hold would continue would be about three days. Kudos to everyone involved in this recording!
20:22 A Male Air Traffic Control Worker can be heard yelling " many ATC workers are likely looking up at the towers. This is the moment Flight 175 hits the South Tower killing more innocent lives.
20:30 Female Air Traffic Control in background can be heard saying something along the lines of "The other towers gone here! Oh!"
20:34 The Air Traffic Control Worker talking can be here'd saying goodbye trying to be polite but also in a hurry to see what happened as panic spreads through the ATC Tower. She also says to stops all departures.
21:05 As ATC communicates the North American Airlines Flight 84, the pilot says "Uh, roger that north American-84, we saw 'em hit the second one." referring to the 2nd plane that just hit the South Tower.
22:22 An aircraft communicates with ATC saying "Smokes coming out of the tower there?" in which ATC reply "Yeah, there is something strange going on over there today.." The pilot than goes on to say "Uh, to those who didn't see it.. there was a big fireball over there a moment ago and now both buildings appear to be on fire. Originally it was only the right building.. the north building was on fire.." The ATC replies "Yeah that is correct.."
Terrifying stuff
I remember the weather was still pretty warm and I walked outside to finish a phone call after my husband and kids went to bed. It was a clear night and as I sat on our front porch and gazed at the sky, I realized that, for the first time in my life, there were no blinking or moving lights. Not one plane in the sky, and we live near an airport. Only stars which look stationary. It was such an eerie feeling. I'll never forget that. I didn't know what might happen next to our country, but I knew this was big and bad. 😢
Same during the Pandemic, no planes in the sky for days and days, and the nights were eerily quiet too. The uncertainty of it all reminded me of 2001 all over again.
Admire her pace, clarity, professionalism and politeness combined with coolness under pressure. Kudos to her and her colleagues
Just hearing the pilots on the recordings, I cannot imagine what it was like to be a passenger that morning. I’m sure the pilots were communicative of the situation as much as they could, but they too must have been so bewildered and terrified. God Bless all those we lost on 9/11.
Hearing American 587 at 27:40 is kind of eerie considering the accident that happened a few months later. Bravo to the professionalism displayed here by both the flight crews and JFK tower. Couldn’t imagine the stress they were feeling.
Probably one of the most overshadowed disasters because of this
@@worldsgreatestdude1784 I remember it, only because we were afraid it was another attack
@@TheMarychinoCherry I was born in 04 so I don’t remember it
I remember going into my local cable office to exchange equipment or pay a bill only to see that all over the lobby TVs.
@@TheMarychinoCherryyeah remember 9/13 when the airports reopened there we're more people arrested for being suspected of trying to hijack more planes in NY and I think Boston
I just want to say, that the utmost respect must go out to all ATC controllers… one of the hardest and most stressful jobs on the planet.
RIP to all lives lost on this dark day.
First time I have heard Kennedy's POV of the event. Thanks for posting this.
I was working for American at their Cary, NC call center on this day. When Flt. 11 was hijacked, flight attendant Betty Ong used the skyphone and ended up getting our call center. An agent a month out of training took the call. The call was quickly taken over by out OPS department who sent the call to Dallas to the security office. My colleague Nydia Gonzalez was the person in our OPS who took over the call before sending it to Dallas. She ended up testifying before congress. I remember fielding very few calls that day when on a normal day I'd take at least half a dozen in an hour. Surreal doesn't describe it. These ATC's are amazing to maintain professionalism in the face of this. I tip my hat to all of them.
Yes, I’ve heard those calls on here. Your colleague was very calm and handled things well.
The professionalism is incredible. You have to honor ATC controllers because they have nerves of steel even under pressure. At 27:40, the controller calls American 587 and asked them to move up. Tragically, that flight number went down on November 12. God bless our brothers and sisters on that flight as well as the victims and heroes at the World Trade, Pentagon and Shanksville PA.
One of its victims, Hilda Yolanda Mayol, survived the September 11 attacks having escaped from the World Trade Center of the North Tower.
I can’t believe how long the departures kept going…wow! The professionalism of this controller is just amazing.
Proficient & professional. Listening to how the ATCs managed the chaos that day is mind boggling not to mention how the pilots, their crews & the passengers handled the stress & fear.
This lady working air traffic control is the most amazing woman I don’t know how she kept that together like that bravo to her I hope she reads this
I dont think any pilots would of minded if there air craft was given basic call signs like John A-1 Danial A-2 ect and told to land using there best knowledge at abandoned or even black rock desert, salt flats just to get the people safe... it was just one of them days that flying laws etc wouldn't matter....
First relevant communication at about 6:00
10:08 "We got a plane into the building."
12:24 "Got a live TV report that says a plane hit the World Trade Center."
20:22 You can hear commotion in the background; UA175 has struck the south tower. The ground stop order comes soon after.
30:03 Message from Rescue regarding shutdown of all activities at all NYC-area airports.
Thank you.
That ATC is amazing. She is calm, precise, and patient. That morning was just so taxing, heartbreaking and fascinating.
This ATC is a rock star. Took a while for her to know what was happening, but she carried on directing those pilots like a boss. Wonder if anyone knows her name?
They WILL have a record of her name especially on such a horrific day….
If you go on the National Archives site they have a time log of who worked what position that day but since they only use initials it’s hard to make out what and whom
I think she was also Controller when AA 587 went down
@@catelynstark9883 affirm
She’s good at her job. I imagine it was a real nightmare getting all the planes back to the ramp that day but she never seemed to stress about it at all. Handled it like a pro.
This controller is the BOSS-- Anyone who states women cannot handle stressful situations should be advised to listen to this clip. Her professionalism never faltered throughout the entire event. She played those planes under her control like a chess master!
Women can do anything they want as far as capabilities using their brain goes.. the only difference (and not always) is the mechanical strength they could produce.. Anything else is equal or sometimes even better than men.
@Misanthrope oh, sorry, are you hurt that MeToo made men accountable?
@@pinlight97 Has it?
Let's refrain from referring to what a " woman" can not do,'cause lies are not useful to anyone.
@@pinlight97wow. People are incredible. I probably could do this. I know people who could not, both men and women.
MeToo has not made men "accountable". It's undermined a lot of men and made a lot of women believe they are unaccountable.
I think what's hard for young folks to understand is that it was not immediately obvious that what had happened was an attack. We communicated a lot more slowly then. Cell phones were the quickest way to make contact and lots of folks didn't own one at all. It wasn't until the second tower was hit and word of the crash in Pennsylvania and at the Pentagon got onto the air that it became apparent that the whole thing was intentional.
ua-cam.com/video/Z4UKpvFProg/v-deo.html
It probably is true but many knew immediately it was No accident. I recall walking into my construction management class and the professor was an old salty marine Vietnam Vet. I’ll never forgot the look in his eyes and what he said “We’re going to war, This is no accident!!” That was after the 2nd replay on the nbc morning show…. Local KQ radio morning show called it out almost immediately as well… this radio show from 9/11 has been saved in the Smithsonian.
I don’t believe communication speed was a factor. I was watching the news coverage live in the UK before the second plane hit. They were reporting a possible light aircraft strike on the tower. It was the moment a second plane hit that most of us knew instantly. I do remember seeing the damage to the first tower thinking, that looks like a lot of damage for it to be a Cessna.
@@flymoracer I was jumping out of Cessna 172s all the time back then and had the same thought about size. But heard it first on the radio. Couldn’t get a visual till I got to school. Absolutely nuts.
Yup. I had just turned 10 a few days earlier and was getting ready for school when I heard my parents saying "oh my god..." from their bedroom. I went in to see what was going on and they were watching coverage of the first tower. I asked if it was an accident and my mom said she didn't know. Then the second plane hit and my mom said, yeah, that was no accident.
Of course. Who would imagine anything but an accident until after UA175.. totally unimaginable scenario.
For anyone else searching for it, the "change of the situation" is around 20:00
Thank you. I don't know why the regular traffic control conversation was included. It's already long as it is.
@@exoressdelivers70 I think its important and crucial to be able to experience how things were that day in the moments leading up to the twin towers being struck, as even after the first plane struck the first tower no-one was overly concerned with what was going on. once the second tower was struck, it was evident shortly after something intentional (and eventually realized to be terroristic) was going on and how the world was changed forever.
@@exoressdelivers70 If the audio playback is in real time, this recording begins pretty much at the moment that AA 11 hit Tower 1. It obviously took a few minutes for the incident to be reported and for the gravity of the situation to be understood.
Thank you
I was 11 when this happened, that day is still so vivid in my mind. It was such a beautiful morning. I stayed home from school bc I had a doctors appointment that we ended up not attending. My mom was huddled in front of the tiny tv she had in the kitchen. If you’re a 90’s kid, your mom probably had the same mini tv w an antennae. I remember her screaming when the second plane hit, she must have been watching a live shot of the first tower on the news. My dad came straight to our house from work, even though he and my mom were in the midst of a divorce. They were scared, and it terrified me. When the adults in your life don’t know what’s going on, that’s something I’ll never forget. I felt so bad for the people in the tower and their families, that my parents tried to comfort me the best they could. but it’s still hard to explain to an 11 year old I imagine. This is the day the world changed, nothing was the same after this…I felt it.
this ATC is absolutely dialed in....great job
This woman was amazingly solid on that terrible day. Tremendous admiration for her skill.
@@thecomedypilot5894 you are aware she probably had no idea what had happened?
@@thecomedypilot5894 You're the fool. Don't you think that they're trained to stay calm during emergencies?
Huh, Genius?
@@thecomedypilot5894 🤣
@@thecomedypilot5894 no sorry I do it at yours like the guys here before :-)
@@thecomedypilot5894 she most likely had no idea what was going on at that moment
Everyone is very polite and cooperative. This woman is phenomenal. They all understand the situation.
Wow, this just shows how being an ATC is really hard work. We under appreciate these people. What a hard bloody job. Not just on this day but on any normal day. Amazing x
who under appreciates them?? atc has always been known as a hard / stressful job! news to you, not to most!
@@DrunkenGuitarGuy Why do you feel the need to criticize?
Just raining for that position ion is hard. Or maybe It was just the military.
20:21 I'm amazed she kept her composure right then. You can hear everybody in the background start to lose it.
She honestly deserves recognition for being so in control at that point.
I totally agree
My uncle was a tower controller back in 80s and he expressed the same sentiment. In his words "You get trained to keep calm and make sure you can help everyone get grounded safely but this chick takes the cake." Deep breaths and focus on your tasks I guess man...she is definitely a hell of a trooper though.
@@thecomedypilot5894 Handling air traffic means the lives of the people in the planes under your purview are partly in your hands. You *NEED* to keep your composure and handle your business without getting emotional regardless of what happens. Just because she didn't gasp and lose focus of her vital work doesn't mean she didn't care about the people in the towers.
What did you want her to do? Did you want her to call all the planes in the air and tell them they're on their own because she wants to go stare out the window and gasp now? Would that have saved any lives in the towers if she gave them her full attention versus giving it to the people who's lives she was currently responsible for?
Please, take your underdeveloped head out of your ass before you put your foot in your mouth, because nobody's entertained by this game of idiot Twister you're playing.
@@thecomedypilot5894 Calm, quite, professionalism is impressive in times of panic. She got planes on the ground safely while keeping her emotions in check and that is impressive. As a Marine Corpsman once told me "Tears and screaming don't stop a bleed out, TQs and pack gauze work much better."
@@thecomedypilot5894 To each their own I suppose. ATC is, in my opinion, a job that holds numerus lives in their hands. She could have lost her cool thinking about all the people that died and started clearing landings to unclear runways, causing more deaths. Instead, she bottles that up and keeps guiding planes to safety.
(From North New Jersey) My Dad was a pilot flying out of Newark that morning on a 737 (Continental) - I remember hearing the news while in Math class in 6th grade.. They took our entire class into the library where they told us a plane had hit the World Trade Center... and then made an announcement, "All of those who have parents that work in New York City please go to the main office." (Some of my friends had parents that worked in the towers). As the kids left to go to the main office I told one of the teachers there, "My Dad is a pilot - he was flying out of Newark this morning" - she responded, "Oh I'm sure he's fine"... I had such terrible anxiety that day because I didn't hear from my Dad till around noon. He said he watched the entire event from the airport..
Which Continental was his callsign? He’s definitely in the Newark video I posted if his plane never left the ground but did taxi out/talk to Newark Flow control after 8:30am
@@911atctransmissionsvideos4 I haven’t seen the EWR video yet. Will find out for you
@@MithridatesOfficial thx
Hats off to everyone for their professionalism on this most difficult day in aviation history.
I had just gotten off of call. Was going to lie down and take a nap. My mom RIP called me and said “turn on your TV”. I couldn’t tear my eyes away. The humanity of it was visceral.
This lady controller is phenomenal, such a professional. Cannot imagine what it must have been like for her and others doing similar work on that day.
This lady controller is beyond phenomenal. I am a retired federal agent who spent two weeks at ground zero when this happened. God bless everyone, living and deceased, involved. Hopefully (but doubtful) that's this ever happens again.
never
I was at ground zero with the rescue effort turned recovery effort, I lost many friends that day.
To paraphrase F.D.R., "This is a day that will live on in infamy."
So you’re an admitted terrorist just like the 9/11 hijackers?
This lady, and the pilots she spoke with, represent the spirit of America. Extraordinary!
Thanks for putting this together. Really informative & interesting hearing the Kennedy tower activities at that point in the day.
You’re welcome 😊
as a ramp agent I cant imagine the stress on that entire airport let alone ATC, the fact that the airport remained functional immediately after the first plane Is amazing.
This lady is amazing. I am blown away by how she handled this.
Why? They don’t hire minimum wage workers to do this stuff. They have years of training and only after a hiring process designed to thoroughly weed out and discourage anyone not completely capable of keeping it together in a crisis. It’s what they do.
You Did Not 💀
I hope that controller got some kind of award, she was incredibly resourceful in an unprecedented situation, she can't possibly have been trained for this crazy landing chaos
This was just ONE of the many controllers that are working in the "tower"! I just cannot imagine or understand HOW everything went so smoothly and without any incidents (that I know of)!
Its really sad to think that 23 years later, this is one of the last times of America feeling Together. It's not just because of this, but nothing has been the same since around this time.
True, but some of us would argue that it started with Reagan, while others would say Nixon, Viet Nam, or the day Kennedy died. This was merely the biggest bump in the road to "nowhere" we've been on for quite some time now.
Don't forget when trump tried to overthrow the government
@@SFNightOwlReagan was the reason this happen and Bush 1i am sure they are both in hell
@@TodSpurlc how were people feeling together then?
Don't forget the racism this created, those people who were affected did not having the feeling of togetherness.
6:06 is probably one of the craziest comms I've heard.
"You guys aren't missing anybody over there right?"
"No, but it looks the twin towers are on fire right now."
"Oh okay, we just want to make sure nobody dropped in to the twin towers."
"No I don't think anybody dropped into em."
As absurd as it may have been to them, they were dead wrong...
i was looking for this timestamp in the comments
It was so absolutely truly unbelievable…
Looking back on it knowing what we know now, it's chilling.
They were asking if it was one of their aircraft that “dropped into the twin towers” and she said that they had everyone on their end accounted for. It wasn’t a dismissal of events
I don’t think “they” were missing anyone AKA at JFK. The highjackers left from Boston and Dulles. I don’t think she would have known.
35:25. American 587 calls asking to return to the gate. Two months later, American 587 would go down in Belle Harbor, Queens with the loss of all 280 passengers and crew. An additional 5 persons were killed on the ground.
WHAT A CONTROLLER OH MY GOD. what a shining example of professionalism, Absolute asset to ATC
She is incredible. I hope she got some kind of award for her excellent ATC skills. 😊
Shut up
Yes, she is fantastic but all the ATC in the country , even in Canada did an excellent job to empty the sky that horrible day.
I like how quickly and efficiently she redirects PD and Fire calls to the proper tower frequency 125.25 MHz several times.
What’s eerie about this is how peaceful it is from this viewpoint yet knowing the terror and chaos that was occurring in Manhattan.
Just occurred to me, our son who was born on Sept 21, 2001 is about to get finish is ATP certifications. Trying not to worry about that in itself is a challenge. Hearing this has reignited a whole slew of worries... Let's hope we NEVER SEE another day like this. Thank you Homeland Security and all of the efforts I am not even aware of that have kept us free of this for 21 years.
I remember that day well. Holding my youngest, a baby, to my chest and watching it all as it happened. I was thinking…thank God my sons are too young to go to war. We were called to the school to pick up our children. My oldest, Neil, was tearful and scared when I picked him up. Little did I know…that he would be killed in Afghanistan at the age of 21. Pfc Neil Isaac Turner. I miss him horribly.
I am so sorry for your loss.
So sorry for this loss. .
I am so, so sorry. That's horrific. I lost my son in an accident when he was 14 years old, so I understand just a little bit of what you're going through. It's a hole that never heals; you just figure out how to live with it. 😔
Reading your comment, but wasn’t prepared to learn your son was killed. It was a gut punch, a heartbreaking loss. I’m so sorry. 😢
💔
Props to that controller. Staying laser-focused on the tasks at hand while maintaining a pleasant and non-panicked demeanor on the comms.
I've heard transcripts and watched re-enactments of pilots in the cockpit struggling to save the plane... professionalism and composure until the very end. Panic only makes matters worse.
I was 34 that day. I’ll never forget how eerie it was that nonplanes were flying after that happened. Just everything stopped. The world’s attention was focused on this terrible day and for me it was a rude awakening to horrors of the world that were now at my/our doorstep. I had horrible dreams of planes crashing everywhere.
RIP to all and healing to those left behind. ❤
The most chaotic situation ever in the history of aviation on the eastern seaboard of USA. When people saw the AA 11 flying over Central Park at around 1200ft and high speed many knew something is going on.
Incredible control during an incredible nightmarish day. Kudos to this lady. And all of the flight controllers
I had taken my dog the the beach that day. We live in Staten Island. I remember the first thing I noticed was the massive amount of smoke coming from the Towers. Then I thought to myself, it's awful quiet. I realized it was quiet because there were no planes in the air. Very eerie. Then I heard and then saw the Fighter Jets going up and down the coast line. Scary.
This lady is good at what she does. That would be a lot to keep up with and memorize.
Luckily the radars controllers use make it essier
Aircraft in foreground is having United Airlines flight for departure help me out with this one please. I stand corrected American Airlines flight 757 or 767 help me with that one please
Is that aircraft at Newark?
@@davidgeoghegan8506 JFK it appears
@@911atctransmissionsvideos4 ground controllers don't use radar, GPS was nowhere near accurate enough for ground management, and ADS-B didn't exist back then. This was 90% visual from the tower glass through binocs, and flight strips on racks.
Thank you for the upload, many heroes this day, including ATC. I could not have kept my composure the way she does.
What an amazing and important recording. I have a new appreciation for ATC. Supported ATC comms during my time in the United States Navy.
As an AF guy on AD that day... Many thanks to the professional ATC on this clip. What a great brand ambassador she was in a time of crisis.
Would love to hear her thoughts on the behind the scenes events in the ATC tower she was in as this tragic day unfolded.
Many thanks to the safe and dedicated professionalism of Capt. @raven9409 as well. Thank you for sharing your important perspective.
Thx for your service
It's actually mindblowing to think that this is probably the most calm space in the whole of the US right now. You can't even gauge the chaos that is happening in the world at this very moment. So all credit goes to this controller.
Do not assume the chaos won’t eventually spread everywhere. We’re already on the brink of that now.
Odd hearing AA flight 587 on here. For those who aren’t aware that flight went down on November 12, 2001 in Queens, New York. It was ultimately found to be due to pilot error but you could definitely feel the panic in the air as we thought we were being attacked again.
Well done to these ATC’s. JFK has some of the best in the world and they really know how to stay calm and think on their feet. It was an incredibly hard day for everyone and I can’t imagine having to work this specific job once they realized what was going on and grounding all the planes.
I mean I don’t think it was necessarily pilot error. It was catastrophic failure
@@RobRamirez456 the pilot over controlled with too much rudder input. it was pilot error that resulted in a failure.
@@karlsandin4515 fair enough
@@RobRamirez456 failure of the training. He slapped that rudder around until the tail fell off. RIP Stan Molin
I think it was American Airlines fault that flight 587 crashed. The pilots just did what American Airlines trained them to do.
As I understand it, there were more than 4500 flights in the air at the time the 3rd plane hit the Pentagon and they shut down all air traffic. All those returns, add to that ground traffic...was there even a single incident during all that pandemonium? There are none I heard of...
I've often compared this situation to what the 8th Air Force saw every day in the campaign against Germany. But they were trained for precisely that. This was an unplanned shutdown of all air traffic in America in the 21st century. And there was not a plane in the sky by 12:16pm. I can't begin to express my awe at the performance of these people involved.
There was an almost collision at Ganders upon a plane attempting a landing.
I believe there was a Korean Air flight over Alaska airspace that completely dropped the ball when it received the info from the FAA of the airspace shutdown. They disregarded the instructions to divert course into Canada and stupidly used the word "hijack" in an electronic message code which caused F-15 fighters to intercept the flight and very nearly shoot it down before they escorted them into Canadian airspace.
en.m.wikipedia.org/wiki/Korean_Air_Flight_085#:~:text=On%20September%2011%2C%202001%2C%20Korean%20Air%20Flight%20085,signal%20indicating%20that%20the%20flight%20had%20been%20hijacked.
My parents always talk about how clear the skies were that day. We were under O’hare’s old arrival routes and they said it was eery not having the sound of planes every few minutes
Well said ❤
It's a very good point that all the planes landed safely that day; we didn't have a secondary disaster like Tenerife. That would have just made the day all that much worse.
Honestly, on behalf of all passengers to date, big props to air traffic controllers, tower, technology, mechanics, pilots, co pilots, flight crews, engineers, those manning infrastructure, planes, radios, radars. Had no idea until the great grounding on 9/11 what traffic you deal with on the daily to keep us safe to travel. Thank you. For unruly passengers, keep it together. You are a distraction and should lose your privilege's to fly anywhere, any airliner, across the world and for life.
Goodness me, that controller was absolutely amazing, keeping it all together in a horrific scenario that really belongs in a movie rather than real life, wow, deserves an award.
What an amazing air traffic controller this woman was on that faithful day she was calm cool collected extremely professional despite the events that were going on around her voice never wavered she was extremely polite to everyone you couldn’t ask for a better air traffic controller to be doing that type of job on that fateful day
I am extremely impressed with this controller's calm and professional demeanor in getting the planes returned to the ramp once it was decided to close JFK.
I was 16 when this happened. Our high school teachers had the news on and then we were all sent home. Our parents were still at work so my little sister and I were home for several hours trying to process what was happening. I made a cassette recording across the entire dial of all our local radio stations. I really wish I had kept it.
I was 17 and we had to do the whole school day, no news on or anything. We all knew what was going on because our TVs were tuned into it during the Morning when we were getting ready for school, but we were forced to act like it wasn't going on while at school. It was a bizarre experience to say the least. I jumped the fence during lunch and left the school grounds just so I could be alone for an hour to process.
@@angeladonofrio9920 Wow, that's tough! I'm sure it was difficult and scary for the teachers and school admins too. They probably struggled with what to do.
@@Kwisten050 , very much so. I was a teacher at Pennsbury High school in Bucks County, PA. Close to New Jersey. The pilot of the first plane was the father of one of my students. They had to get her out of school in a subtle way. It was so crazy. I had there former students who perished in the attack...such a horrible day.
Yeah we were never sent home from school but we watched what happened during the morning and no one could concentrate on any school work. It probably would have been better to just send everyone home for the day
I was going to highschool in Queens. They kept us in class but didn't stop any of the students who decided to leave. The reason I was told was that the school doubled as a bomb shelter and they didn't know what might be attacked next.
A clock, showing contact time in red, would be a helpful addition to the audio.
Yeah, for those who know absolutely nothing about atc like myself, I have no idea what's going on or what my bearings are
I was 28 in '01. I was old enough to understand the magnitude of that event. I'm much older now, but every time I see an image or video from that day, I get goosebumps. You felt like any time, any place, a terrorist could strike.
I was 15 and at first I didn't understand until I saw the second tower get hit live on TV from High School then I knew it was bad.
@@xeldinn86 everyone was on high alert. I went to the towers for a college trip. I was taking Architecture.
Was 28 also and was just in awe and shock for weeks! Hell I’m still in shock every year when I watch things from that day!
I came here because of the thumbnail. I have never seen this photo before. It's incredible; there's something about it that I can't find the word that describes it...
Being an AA employee for over 40 years, I had to work that day and this brings back very - very - VERY bad memories. Hard to listen to ...
Sad to hear her call AA 587 at 27:35, that flight would crash 2 months later on departure from JFK.
Was that the same captain or co pilot? That were on the plane in november.
@@SCARYFALCON2 I thought about too but I am not sure.
Many of the passengers must have been able to see this out of their windows. I would think it would be a bit discomforting to be stuck inside a plane unable to go anywhere while you watch this disaster going on.
Several planes at Newark (who got the best view) had to return to their gates because the passengers personally witnessed it
@@911atctransmissionsvideos4 😔
Atlantic Coast Airlines (Call sign Blue Ridge) was once a regional airline based in Sterling Virginia (Dulles Airport). They went out of bussness in 2006 trying to go Independent (Had a fallout with UAL and decided to go solo).
She was talking to them at 20:15 when the second plane struck.
What an amazing woman ATC.
I want to be more like her when I grow up and I am not a youngster.
Bless her. Bless all of the civilians, first reponders, dispatchers, pilots and the families that lost someone they loved and needed.
These people have nerves of steel and hearts of passion. No matter how much they make, it's not enough.
ATC are almost always consummate professionals and this woman is a prime example. Amazing performance under pressure and amazing ability to remain calm during a stressful morning.
Thank you 9/11 ATC Transmissions videos. RIP victims of 9/11. 🌹❤
Got to admire her calm. So heartbreaking
What a rock star professional. I am so thankful for such people keeping our airspace in order.
Thanks for uploading this piece of history!
30:01 NYPD Aviation unit 14 confirms to Kennedy Tower that 2 commercial airliners hit the WTC with possible terrorist activity and that Newark and LaGuardia airports have suspended operations, advising Kennedy to do the same.
Anyone else catch American 587 on the frequency? That was the flight that would end up crashing departing JFK a few weeks later on November 12, 2001.
yes, heartbreaking
That first picture is really unique, you have both the attacked towers in the distance, with an airport in the front having one of the types of planes that were used in the attack.