IMPORTANT Things To Know BEFORE You Send Your Microtech Back For Repair...
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- Опубліковано 17 жов 2024
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I just had my one and only Microtech, a combat troodon from 2017, serviced for the first time. They even re-etched the scratched logo using their new laser machines. They sent it back in new original packaging, fully oiled, with a microtech sticker. It was kind of like getting a new knife. Felt fantastic. Best twenty bucks ever spent. Three week turnaround.
Hey, i used to watch your zippo and county comm gear videos. Years ago. Now im getting into OTFs, and here you are again. Good stuff.
Been using a gerber covert mini for the longest time now, finally got my stimulus check in so I’m getting a Microtech UTX-70
Sounds like a pain in the you know what, hopefully it goes smooth for you!
I’ve used there warranty for my Combat Troodon a few months back, got it back super quick. It might even be faster turnaround for responders and service members which is kinda who they cater to I believe.
@HawtZauce 2T4U
I personally haven't had to send mine in to MT but I know SEVERAL ppl that have over a span of years and none are LEO\MILITARY and everyone has praised them for their warranty department AND customer service. You may get one new with defects but this is literally the first complaints I have heard. Just saying this so people don't mistake isolated incidents ( that are bound to happen to every business, it's unavoidable) and think that a company that has as a whole worked their collective asses off to get to where they are . BTW I have no stake in this at all from anyone in any form . This is just my observations over a decade hence my purchase . I ONLY carry quality tools . I've been a benchmade carrier for years and have several yet I will certainly purchase more MT'S in the future .
@@jeffmartin3499 I have been a knife collector for almost three decades. I’ve owned, sold, and traded Microtech knives, not just their OTFs since their Vero Beach days. They’ve always had a reputation for crappy customer service among other things.
Microtech: Please do not send knives full of blood back.
lol its not a crazy request I think most people would want the same lol...
@@colesands4647 who goes hunting with an otf?
@@deathbyastonishment7930 they don't only make otf's they also make Bali-Songs fixed blades side opening autos and manual folders
@@Kappi011 microtech makes fixed blades? I had no idea
@@PhysicallyDetarded they make all kinds of stuff i think they even make a tattoo gun at least they have a microtech branded one
I had to send my UT70 in for a broken spring (likely my friend's fault) and Microtech had that thing back to me in a week and a half no charge and sent me a free patch... oh and yeah they definitely cleaned and sharpened it. Couldn't be happier with their warranty department.
Pee wee knife
I just sent my 70 in
So what happened how long did it take to get back and did they fix everything
I just saw this clip I know it's 2y old but did you ever get the knife and did they fix it ??
I was really disappointed that my knife was not very sharp from factory. I've attempted to sharpen it and haven't had much success with it compared to other knives I own. Will my warranty be void if I send it in strictly for sharpening? I wouldn't have tou he'd it if I had known the blade steel was so difficult to sharpen.
The reason for not using USPS isn't tracking information, my dude. It's actually related to United States Code Title 15 Chapter 29, often called the Federal Switchblade Act. It's a weird law about transporting them across state lines being illegal situationally even if they're legal in both the states. And the USPS is bound by “injurious and non-mailable” laws, which include switchblades. If you need to mail one, best to go with UPS and FedEx, otherwise it's against federal law.
I purchased the Blade HQ exclusive Microtech Ultratech with Magacut blade steel. It was extremely hard to open. I tried oiling it. No improvement.
I dropped the knife. It's now much easier to open. Weird.
I’ve actually been through this process. It was brand new at the time, UTX-70 CA, 2019 run CTS-XH. It stopped working (something internally broken) after a couple of weeks of edc and frequent fidgeting but ZERO abuse.
I called customer service they pre aproved my claim and started up part of the ticket over the phone but I still filled my ticket out online. They are great people over the phone! The turn around was in the neighborhood of three weeks. It was returned with a brief letter in an unmarked Microtech box with a cool oval patch that has a sword on it.
I can’t say that I wasn’t pissed when the first knife that I’ve ever paid over the retail for (yes on eBay about $25 over bhq retail as I’d been looking for one for months before I found this one) broke effective immediately! PISSED OFF! But now I am kind of happy that it has been opened up at the shop and fully gone through before it was sent back to me. I have not had the slightest reason to doubt it up to this point and I do carry and use it on occasion.
It’s a lovely little knife! I’m very fond of it.
Same exact thing happened to me with my first ultratech. Broke literally with 3 weeks of me owning it with the same amount of use as yours. Glad that the warranty process is quick. I also ran my ultratech's blade into a staple while doing a paper cut test, so I'm also glad that they will sharpen it complementary.
I like the patina and even minor scratches on my knives over years of owning... it makes them MY knives. & they look better!
I have had nothing but issues with USPS but the fact you used to work for them might be why you have good service with them.
Me too. They have lost so many of my orders.
how often do you use and clean your microtechs?
It’s not so much of a tracking issue. Shipping automatic knives through USPS is illegal. UPS and FedEx are not included in this federal restriction.
Yep, illegal to ship across state lines
Not entirely true. I got an OTF from BladeHQ through USPS just last week
That doesn't make sense. Every one of my automatic knives came from Utah to my P.O.Box.
meh who cares. the federal switchblade act is dumb and dumb laws get repealed through non compliance.
Only applies to states they are illegal in.
I have 8 microtech OTF'S and 1 of my combat troodon's just broke at work. I have taken them all apart for some fluriormated grease and never had a problem. But I just went to fire it and i heard a snap?!? I'm worried now that that wont fix it. Well until i get home and can take it apart and hopefully fix it myself..😬😫😥🤞
So what was your snap? Spring break?
@@ColeSlothyes
The signature required thing isnt a liability thing, its mandated by law. Its a new law passed last year that affects alot of companies across a wide variety of industries. Vapes, knives, certain electronics, etc.
Insurance for the value of the knife when sending it . Ups 400 dollar insurance was 24 bucks
I too am in PA and wish the laws would change to allow carrying
Come here to Texas! You can carry a freakin katana here if you really wanted to. All blade carry laws were repealed in 2017.
Lucky day January 2nd auto knives are legal to carry in PA.
This question is sort of off topic, but you do talk about shipping a couple times. I hope someone will answer.
I’m new to knives and collecting. I’ve seen a couple automatic knives that I’d love to have one day (when I can afford it), and I do live in a state where it’s legal to own them. Stores in my area are very limited in what they offer, so I’ll probably want to buy from an online store. BUT when I poke around on their websites, they all seem to have “terms and conditions” that include legal language that APPEARS to say they’re not going to ship an automatic knife to you unless you’re a dealer or somehow involved in the military (maybe also police). It looks like you have to “agree” to those terms before they’ll make the sale. Maybe I’m misunderstanding, though-many of these sites have UA-cam channels where there are videos showing these knives and there’s no mention whatsoever that you can only buy them if you’re one of the above.
So here’s the obvious question: Can I, an ordinary civilian who has no relationship with the military or police and who is not a dealer, buy an automatic knife online and have it shipped to my home in a state where it’s legal to own such a knife?
I’ve googled and found sites that supposedly answer the question but I think they’re more confusing than the statute itself, though I gather from one such site that it MIGHT make a difference if the knife is shipped through a private carrier like UPS or FedEx rather than the USPS. I even emailed one store and the reply was, basically, “we’re not lawyers, figure it out for yourself.”
I’d like one day to add an automatic to my collection but I won’t knowingly break the law. Am I misunderstanding? Is there a workaround?
Thanks in advance for a HELPFUL response. (Even if this is a dumb question please be kind-everybody was starting out once.)
Yes automatic knives can ship from any US dealert o any adress in the US there are specific laws about the transportation of automatic knives not beign allowed to cross boarders its all BS these dealers have that atuff on there to protect them legally, but it mostly attes they are not responsible for any laws reguarding the ownership of suck items you the buyer is responsible to know your local laws...Its fine to order and have them shipped, once you gte themk its uop to you to abide by any local laws...places like bladehq has a wide variety of autos as well as many other dealers online that are reputable, for cheapere automatics id suggest their sister site grindworx, all that said some knife companies wont ship a knife directly to a person but instewad an authorized dealer of autos or military or police, but thats only if your getting one direct from the maker or having it sent in for repair, thats a different issue...
@@cutlerylover Thank you. I wondered if this might be a relic of the old prohibitions on “switchblades.”
Excellent information. A few days ago I received my first Microtech, a new Combat Troodon 142-12OD, via Fedex from SMKW. Prior to purchasing, I did a lot of research and new that I might need to do a cleaning and was aware of Microtech's suggested way of cleaning and even looked specifically at Microtech's videos for their tips. But damn, the amount of force required to fire and retract the thumb slide is stupidly ridiculous. I wish my pistol trigger scales were strong enough to register the amount of force need to activate my MT Troodon thumb slide. I have cleaned the knife per MT instructions on their website. I have worn my two thumbs into a tinder state over the last few days trying to "break in" the MT thumb slide. I am now wearing thick leather work gloves while trying to break in the thumb slide, but my two thumbs remain very tinder. Operating the thumb slide has not gotten easier by even a gnat hair smidgen. Since you seem to have owned many Microtechs, I wonder if you have any advice for me before I send this Troodon to Microtech for service? And thanks for the video and it's content. Look forward to seeing your update in six weeks or so.
Could just be the particular knife. I noticed a considerable difference in my ultratech after a few days. I’ve had it for a couple weeks and my thumbs do still hurt though 😂
I'm assuming things have changed for you since 4 months ago. But for the first few weeks of owning a Microtech OTF, especially if it is your first OTF, your thumbs with be very sore until your thumbs get stronger. And no the knife mechanism doesn't actually break in, it's literally just your thumb getting stronger.
hey man I have the same problem, how does your knife feel after a year? Is your thumb stronger, or was it a problem with the knife and not you?
My Combat Troodon was the hardest to deploy of all my Microtechs. It never got easier after break in.
@@Patriot6669 Came to say the same thing. I have a special callus from my 2017 combat troodon.
Is ozark trail coming out with a knife like this? I like their prices better 😅
I live somewhere where they’re not legal I wonder if I can still send one back to them ever lol.
You know of any websites that you can buy a microtech OTF from in PA most places obviously won't ship to PA
Knife center.
Hollow grind
NCBlade
I skin and process deer with OTFs why not i paid good money to have that knife I'm using the dang thing. I just clean it really well when I'm done. Which you're supposed to do anyway.
Sent my ultratech out for a repair and I had it back in 14 days, great service!
Was this during the pandemic? If so that’s impressive
@@prod.deathwish Same with me, I broke the tip on my combat troodon and it came back super quick.
@@prod.deathwish yes it was in September
I would love to have one of these, they look very fidget friendly 😀
I got one a few months ago. They're super fidgety. Almost balisong level
A bucket list item for me, absolutely 💯
I got an ultratech in red to match my LUDT and it's amazing. I have a bunch of knives and there's just something about using a microtech otf or a push button automatic pure professionalism all the way around. Protech is really close or on a similar level
Old ass comment but yeah super fidget friendly... Just make sure that if you have a drop point and have it beyond razor sharp... Watch the fingers. Opened my otf with my finger in the way just enough for the cutting edge to run its full length against my finger in a second. Cut my finger down to the tendon sheath. 😂 Was just fidgeting with the switch.
Not really. The button takes a lot of pressure to push, and it has sharp protrusions on it which will make your thumb sore with a lot of use.
I wish you had added the return in a clip at the end..
Lol you said it....My Benchmade Ti Balisong absolutely has blood on it...That thing is the sharpest knife I have ever owned...
I agree, they are razor sharp
UPS and FEDEX are HORRIBLE with tracking info.
Purchased something from Amazon yesterday and UPS says today it will be delivered. There is no way that it could.
I'm in Pennsylvania also, so from what I understood, I could never send my microtech utx 70 in for repair since they were "illegal" in PA.. I had to actually search for a dealer that would send it to me.. for instance, Smokey mountain knife works wouldn't send any microtech to my address in PA.
So I'm learning something, you just said your in PA and your sending yours in to microtech?
I've sent mine in from an "illegal" state and they repaired and sent it back to me no problem.
@@knownaigm could you buy one from a place even if not allowed in your state
@@Simplemana I bought mine from the big blue online retailer and they sent it to me no problem. During the purchase process they just have you fill out a little form basically just releasing them from legal liability of you purchasing the knife.
@@knownaigm okay that’s good
@@knownaigm that’s surprising tho usually they say unless your leo or military, or they say like new york new jersey washington etc, we won’t ship to you or like if they send it in the mail won’t it be confiscated
Easier to order a bowl of soup on Seinfeld than to send a knife back to Microtech for repairs.
NO Soup for you!
you literally just fill out a form then send it back with a letter.
They don't want to waste time on fakes. I'm sure it happened earlier on and that's why they do that
Very informational thank you for sharing!
🥃cheers🍻
I need to send mine in, my button… dude I can barely deploy it, I have strong hands… this can’t be how heavy the break is for everyone 😅 it ripped a divot in my finger in the exact shape of that button in my thumb… it hurts… my friends deploys with literally no effort.. I need to get this thing adjusted tho cause I love the knife.. but my hands are not tough enough for it.. my fingers are heavily callused too
Can you ship guns through ups?
Hey can anyone answer this question do I need to keep the box to send back?
Always a good idea. I have four of the five boxes mine came in.
Any unmarked box not identified as a knife.
I usually just check the tracking site once, click update me and sign up for text delivery update, tells me when it's delivered so I can make sure it doesn't get taken off my porch.
If you call USPS they can usually tell you more detailed info about tracking than the site.
We built a box with a lock for our front porch, we have a good neighborhood but you never know..
I’ve been trying to get ahold of them for a month. I know there moving but damn, absolutely zero customer support in the meantime. Unacceptable!
I have a ultratech that i need to send in to get repaired but the one thing that’s holding me back from sending it in is I live a state where otfs are totally illegal and I’ve heard rumors of people having a really hard time getting there knife sent back to them in a not legal state.
I've never had a problem and I'm in a state like that. It's not their job to be the police
Mine came today and it was surprisingly dull, I mean it's still sharp but not 300.00 sharp, and definitely not M390 sharp. Can I sharpen it myself and not void the warantee?
Does that use the weird try wing screw or does it use the small screws with the three holes in them… Because there’s a chance that you might not have to send it to microtech I might be able to resolve that issue for you
Its the triangle screw heads but its ok I know I can buy aftermarket tools for it and screws but I want it from Microtech as well as to see what they do about the switch
I have a ultra tech ill probably need sharpened, Anyone know worth doing ?
Jeff i just sent an otf to microtech through usps and they didn't have any issues with it
We get to carry them in Wisconsin
“You should be an adult if you have one of these”
Me: who got a microtech H.A.L.O at 14
That knife looks to be good for pumpkin carving!
I'm waiting on usps to deliver a knife, the last update was yesterday the 30th. Delivery date is the 30th and at far as I know my knife is somewhere in southeastern untied states
Great to know as I just bought an ultratech
6:25 they are the smallest thumbs I’ve ever scene. Ever
They should come up with some kind of silicone with a slit for that front opening
As long as your pocket is not half full of sand there should be no issues. The opening is at the bottom after all.
If microtech sells such a great product then why is there such a backlog of warranty repairs?
Go to an auto repair shop. There's a ton of toyotas being worked on. Toyotas must be bad cars because so many need work done.
Or maybe it's actually just that there's a ton of toyotas being bought and maintained because they last so long.
sent a tachyon 2 in for repairs back in the day and i will never do it again. they lost my knife for 6 months and i had to message them twice a day for two months and they sent it back unfixed
Ive got a broken Keyshawn leek I’d like to trade for if you want to test the Keyshawn warranty.
You have a kershaw. Keyshawn from the hood never sold you a knife.
Wow you can read the return slip .
Thanks im very proud of my skills :)
"I love USPS, never had any issues" You are kidding right? haha. Lucky man
whats really funny is where I live everyone else has a ton of issues with them...I do know the workers even worked with them for a decade maybe I get special attention lol
They aren't being honest about the reason . It's a federal crime to ship OTF'S across state lines . They know this yet it would be foolish to explain that because it would deter many people from mail orders and I can't imagine the government actually prosecuting a legit citizen for it and if they had to use that to get a bad person off the streets I don't believe the majority of people care so they skirt the truth because they can and it makes financial sense
I have so many issues with USPS, they have been awful at my current residence.
The Check Box issue is still there... :(
lol. informative thxs.always wanted an otf 1 day lol
Paula is the best
Wish we could have them in canada.
Ohh dont worry the way the us is going it wont be long before we cant own them either
@@jessyfavor9593 it’s a “grab them while you can” kind of thing now. Sad.
@Jessy Favor As long as we have organizations like Knife Rights and AKTI, I don’t think we have to worry about that happening.
Do not use USPS because it is mandated by federal law.
My OTF knife was delivered through USPS.
@@Chris-fq4xz I’m not saying it isn’t possible, I’m saying it’s a no-no and should be avoided.
my first zippo is getting in the mail today, any tips
Id say be careful with the hinge they eventually get loose totally normal...dont overfill it with fluid but everyone does lol, and keep a spare flint in the hole in the pad on the insert...
@@cutlerylover I will, thank you for making great videos!!!
Peel the felt pad back a bit and keep 5 spare flints
@@shawnlizeleatherdale4052 okay. thank you for the tip, I have my zippo now and I love it so thank you and everyone else who gave me advice.
@@Fricker112 lol, I remember my first zippo. A tip for you about carrying it - you might like to get one of the zippo pouches to carry it on your waist - I always get it with a clip, so I don't have to wear a belt, and it's great especially after the zippo has been filled as keeping it in your pocket can cause skin problems as zippos do leak
Shame they make you jump through so many hoops. I have several UT's that I would like the upgraded glass breakers installed on.
It's literally just a five minute form then you send it in.
@@tbm7301 lol hoopssss
Missing a screw lol 😂 we know you took it off to get a new one
The pumpkin?
how would swiy go about getting a microtech in a state where they are illegal?
there are a lot of illegal things some of them more important than others...No one is going to tell you know to break the law though sorry...
What you want to do is write your senator and start getting all knives legalized in your state. If you want to legally own one go to the state where they’re legal, purchase one in store. What you do with it after that is up to you. I’ll be looking over there 👀 👉
Realistically the only way you could do that is have it either shipped to a friend/family member out of state then either you pick it up from them or they turn around and ship it to you... that’s how I’ve got them in California.
There are plenty of sites that will ship autos to any state regardless of legality. That said, I recommend following your state and local laws to the best of your ability. It’s up to you what you think is worth risking.
Despite what some say, I see knife laws in the US heading in the right direction. That’s thanks in part to the efforts of organizations like Knife Rights and American Knife & Tool Institute (AKTI). They’ve gotten the switchblade laws repealed in states like New Hampshire, Alaska, Colorado, Tennessee, Texas, Maine, Missouri, Kansas, etc. over the past decade and they even got the Federal Switchblade Act amended in 2009 to have assisted openers exempted from the federal restrictions on import and interstate commerce. They even got New York to repeal their gravity knife law last year after nearly a decade of litigation and legislative efforts. I think these are organizations US knife owners need to continue to support.
On automatic knife only ting can go is spring. But also I have friend who hawe 40 ares old big Staleto knife and work like newe and its under tension 40 ares. Microtech must have great spring to bee solid and that litle tension is nothing. I really Lowe mine Ultratech bronze, but my edc is Osborne 940 cos I live in EU 😔. But I cart mine I time ewery feu days. Safest knife ewer.
you always do these send it back to the company but this one seems like you'd be better off not are there any small private people that do this kind of thing why not learn how to fix it yourself if all they are going to do is remove their own logos which anyone could do and charge you for it seems like a waste of money to me
If you disassemble it yourself it voids the lifetime warranty, and there’s really no parts inside you can service or replace yourself anyway. And they only remove the logos if they determine that the knife you sent in is a counterfeit.
Microtech knives actually stay in state for me far as sending them in for service...
Great video I enjoyed it
Jeff ya big lug how are ya
:) Im doin ok thanks
@@cutlerylover Glad to hear it. Stay well
I don't ship with USPS because I CCW and it is a felony to even turn around in their parking lot... It is an absolute joke, but I can just as easily never use their services and not risk prison time for having part of my normal EDC in my truck...
My microtech was junk. I stabbed holes in tin cans at work and the internals were out and now the blade locks open. Aluminum is a crap material for casing these knives.
100% agree !!
Sucks we can't carry these in PA. It's nice to have autos in the collection though.
Starting January 2023 they will be legal to carry per Governor Wolf…can’t wait..
For some reason I want to say shipping autos is against USPS rules. Think it's something about liability of potentially transporting it through a state where its illegal. I think them be federal, the try and up hold state laws as much as possible. Or I can be completely full of crap. Idk just feel like i heard that at some where.
I believe it’s illegal to ship across state lines. I don’t think BM will accept an auto from a customer unless proof of LEO, medic or a store (dealer) ships it for customer
@@thomaslanders6244 I think i heard it from a authorized BM dealer, I can't remember why exactly but I remember him saying he wouldn't or maybe couldn't use USPS for shipping autos. But maybe it was a BM thing
@@gt-ct9012 USPS delivered my OTF knife. There illegal in Washington state unless your a cop, fireman, military.
I mean the entire video is you just reading the MT document and rambling on. Absolutely pointless.
Always wanted one of these but unfortunately I live in NJ 😕
You technically can own them in NJ. It comes down to your ability to demonstrate an “explainable lawful purpose.” You’re likely okay to keep them at home in a collection. Just don’t carry them.
You can own one and carry it if you have a fishing license since u can argue you need a automatic knife to use it one handed while hunting
REST IN PIECE GUS
There is no information in this video that I couldn't have obtained myself from Microtech.
And the blood - obviously, it's for hunters or military personnel who use their knives (doesn't have to be an Ultratech - they make a lot of different knives)
military personnel? I don't think they are out there stabbing people, then sending their knife in for service lol.
Man I thought this was Instagram and skipped 10 seconds 😅
I hate those im not a robot tests.
Are you a robot?
@@PhysicallyDetarded hajaja. Nope, but have very poor vison.lol.
@@erichusayn ah thats unfortunate. Sorry to hear that.
@@PhysicallyDetarded thanks.
First to like and comment love your videos I want to get a microtech any suggestions
:) depends what you want to do with it, maybe a little UTX-70, its small but you can see what its all about for about 220, then if you love it save up for a bigger model
I've wanted to get one of those affordable microtechs but man 220$being affordable is hard to justify for me.
First?
"Quick video"....20 minutes long????
Hey, i used to watch your zippo and county comm gear videos. Years ago. Now im getting into OTFs, and here you are again. Good stuff.