High Accountability for the Great Patient Experience (Part 3): Coaching Conversations with Staff
Вставка
- Опубліковано 5 вер 2024
- Clear and consistent accountability is a KEY leadership skill for improving the patient experience. In this last of three video clips packed with practical leadership tools, Dorothy Sisneros discusses the why and how of conducting coaching conversations with star, average and poor performers.
Learn more about how Language of Caring programs help healthcare teams show how much they care; improve patient outcomes, CAHPS scores, and financial health; ensure patient safety; and support your organization’s mission. Visit us at: languageofcarin...
Subscribe to our free, tool-packed e-newsletter-HeartBeat on the Quality Patient Experience at:
languageofcarin...