Maytag looks like a classic Brastemp washer but with a dual-action agitator and a shredding-like bottom plate. I miss these washing machines with continuous motor rotation where the agitation is made by a crankshaft inside the transmission, it's nice to see Speed Queen creating machines with classic mechanic but with modern features, I hope this one to come to Brazil.
Speed Queen didn’t overheat because the agitator just spun back and forth in the water, without turning or tumbling the comforter. Which means there was little to no resistance against the agitator and the agitator didnt move the sheet through the water at all, just splashed in the middle. That’s why you sped up the video until the tub was drained, so viewers wouldn’t see that the comforter/sheet literally remained in same position it was put in. Im sure the speed Queen does better on normal loads. Post the full, normal speed recording and let us judge for ourselves.
Um where in the video did you saw that they unplugged the Maytag? I've already seen these Maytags break while under warranty. I don't think the Maytag was EVER unplugged.
I'll be getting the commercial Maytag with the 5 year warranty. I realize I'm trading off some horsepower and water usage but after research I've learned: 1. Unless you purchase directly from Speed Queen in the unlikely event that you need service it is completely up to the merchant you purchased it from to provide it to you. Speed Queen has no obligation to service your washer purchased elsewhere. 2. Clothes turnover. Review after review shows the Speed Queen just does not handle moving the clothes well compared to the Maytag. Maytag has the superior agitator. 3. Price (at least for me). With delivery, hauling old one away...I found it for about 70.00 less. They are both well built. No doubt. I know the SQ handles water levels much better than the Maytag but it's not enough of a 'pro' to offset all the advantages the MVWP575GW offers....for me. EDIT: Ended up with the SQ TC5 and its worked out very well. What ended up swaying me were the issues I read about plastic gears / transmission problems with the Maytag. Not that there were an abundance of them but enough that it gave me pause. Months later the TC5 is performing very well. It is definitely very well built (and noisy) and has cleaned all my clothes -from jeans to delicate - very well. No regrets and hopefully I don't have to use the warranty or require a repair for at least 15 years.
@PinkPower4 We bought the Maytag washer and it's going back. It washes the clothes good but it is the loudest washing machine we have every heard. We have a large house and I can hear that thing moaning a groining all over the house. The worst is on a delicate cycle, which is where most of our clothes go on. Nobody can tell me a washing machine should be that loud. I also had to buy water hammering valves because during the fill cycle, it is constantly going from hot to cold and when it does that, my pipes are rattling all over the house. My 15 year old Maytag never did that. So for an $800 plus washer, I would a say that unless you have a separate area that is completely isolated from the rest of the house, you would be making a mistake buying that Maytag commercial washer. Everything looks nice at the store. Not sure if the Speed is any better for noise.
The Speed Queen TC5 is louder than the Maytag. But if you want something that is actually quieter than either one, I would look into the Speed Queen TR models. I was actually really impressed with the TR7 that I tried out.
Wise decision. I purchased the MVWP575GW in 2018 and it just dumped water and transmission fluid all over the floor. Repairman said $499 for new struts with no guarantee it will work or transmission won't fail. Ordered the SQ T 5. Can't wait,
I agree I have 2 ; one I use at home the other is still in the the box in my storage room. The one in storage is like gold......getting more and more rare and precious.
😂 More like a paperweight! 2017 was a black eye for SQ. So much so, they listened to the horrible customer feedback and went back closer to their original agitator design. Shame on Speed Queen. They wasted my money and time in 2017. Proud Maytag owner now.
My appliance repairmen in Florida and also in Ohio, both told me Speed Queen is the only washer that is still made in the US. So if you are buying a new washer SQ is the one to buy as all other brands are just "junk"
I could not help but notice that the SQ TC5, its agitator, does *NOT* really do much to turn the clothes. It seems to me that the inner part of the clothes (like a donut), doesn't really get much massaging, so to say. It's missing what Maytag calls on some of its models, an auger. I'm also not buying this whole Maytag overheating claim, really.
What overheated?... the motor? transmission? electronics? water? What are you even talking about? Are you saying that in normal use Maytag washers always overheat or go out of balance and Speed Queens don't? Do they also change colour at the same time? Something very suspicious about all this.
I've been hearing LOTS of problems with the Maytag from other users so I wouldn't be surprised if the Maytag did for real overheated in this test, it's no wonder why Maytag discontinued this washer.
I bought the Speed Queen TC5 over the weekend. It just seemed much better built to me. The Maytag seemed like a toy, not near as well put together nor did it feel like they put that much thought into it. The black top peace felt cheesey to me like they were trying to hard. The controls, lights, everything felt cheap. It was like the bottom end Roper in a different housing. I hope and pray the SQ holds up but so far I am very happy with it.
@@user-uh3yb9vi3u, Your best bet are these two options nowadays, the Speed Queen TC5003WN washer, or the GE GTW840CPNDG washer. With Speed Queen obviously, you get the most durable and reliable high performance washing machine that money can buy, and with this high end GE model, you get the most durable and reliable feature rich high performance/high efficiency washing machine that money can buy. The Speed Queen Classic Clean TC5000 series washer has the best built belt drive motor, for the simple fact that it's driven by an extremely sturdy transmission. The GE GTW840CPNDG compared to other high efficiency washing machines has a warm rinse option {along with other rinse options to add}, a direct drive motor (which is low maintenance by design due to the high quality build of it), and an overall commercial quality build (I'll go into specifics if asked). And the best part about both washing machines is that they're made in the USA.
I am very curious how your power and water bills have been affected? AND if you ever plan to move? And did your machine have any problems being leveled?
So far, this washer has been a piece of shit. Mine has broken twice in 8 washes! Then you get passed from Speed Queen to the retailer to the "independent" repair facility" to the sub group of technicians that can work on your washer. I was able to do 8 loads in 4 months with 2 service calls. Now trying to schedule my THIRD service call. Have been without use of the washer for over 3 weeks. The Speed Queen emperor has no clothes...
@@frankie4396 my Bravos still worked after 9 years, but it was getting loud, took forever to wash a load, and the lid lock was intermittent. I got my SQ set today. I wish I had more loads to run, but the one load was fast and quiet. Yay!
I think it's pretty obvious here that this was a fair test. Both of these machine were bypassed just to see the inside of these two. And honestly, I wouldn't recommend anyone to fill up loads completely with either machine. At the end of the day here, I think both of these are better top load washers than anything else that you would find new today. But for anyone that wants durability and reliability, the Speed Queen is a better option to go for.
Show us this same test with both of the washers in clear view, not just a top view of the tub. Many videos show people washing very heavy loads in the Maytag and no problems. I’d be willing to bet money you had someone behind the maytag unplugging it.
They just unplugged the Maytag It would keep trying to agitate even if it was straining, but the motion would transfer to the tub so the tub would just spin.
We purchased this Maytag MVW7230Hw washer from Pochel’s in Tacoma, Washington. It was delivered and set up by the delivery person. We tried to do a load of laundry and the washer wouldn’t agitate. I took a video to show that the agitator pretty much just vibrated, and didn’t even disturb the small amount of suds that formed when the machine partially filled with water. I took the video to Pochels the next morning. They said they would gladly deliver another machine for only $100. I told them I wasn’t willing to pay an additional $100 to get a machine that worked when I had already paid over $1,000 for one that obviously didn’t work. The agitator doesn’t always work, the fill doesn’t always work, the agitator tries to dry clean the clothes with no water in the tub and the clothes on top don’t get clean.
Also the SQ in the demo is right out of the box It takes about 6 months for the tub brake to break in , then the tub stops indexing and roll-over improves dramatically!
Maytag would be good but they still use hanging suspension so it would get off balance and I dont feel like babysitting a washer so its a speed queen for me
If Speed Queen made one with a dual action agitator along with a slightly bigger tub size, I’d buy one in a heartbeat. Wouldn’t just be the most reliable machines but also one of the best cleaning. Just saying
We also completely understand what you mean by the capacity of our tub. Our capacity is 3.2 cu. ft., which is smaller than competitors. However, unlike our competitor, our machines fill all the way to the top so you can fill our machines to the very top with clothing. Our machines can fit 18 lbs of clothing (12 big thick towels or 7 pairs of jeans or Queen size comforter or King size bedding). We have more "Usable Capacity" in our smaller tub than a competitor with a bigger tub. Front Load washer will accommodate a California King comforter.
Speed Queen did made a washer and dryer for Maytag before. But SQ only makes laundry products, who would make everything else for Maytag? SQ wouldn't be interested in that.
What I want is for Speed Queen to avoid gimmicky kind of presentations like this, which don't always present the truth. It's hard to say what is and isn't going on. Just be a good, reputable and solid company. Avoid hype, misrepresentation, and all the other crap companies employ in order to make a dollar.
they always show tests like this but look at true maytag video it shows better wash action with the dual action agitator that brings the clothes down. Also the laundry detergent on the speed queen washer test wasn’t moving because you had the speed queen leveled while the maytag was unleveled! Also you purposely put the maytag washer feet in different wa6s so it caused it to unbalance the spin. BE HONEST! Also the maytag DID NOT OVERHEAT it only paused because it doesn’t have a huge capacity!!!
@@johnoofsatchurch I don’t hate speed Queen, yes they are very reliable! But in my opinion, A, they are very expensive, B, they don’t always clean well, C, they are a little aggressive sometimes. Those are some cons though. I’m serious, Speed Queen is a very good brand! But that doesn’t mean I think they are the best.
I've been hearing LOTS of problems with the Maytag from other users so I wouldn't be surprised if the Maytag did for real overheated in this test, it's no wonder why Maytag discontinued this washer.
@@ElevatorWasher5000sorry for the rude comment idk why I made them I’m just coming back to the video. Mine hasn’t ripped anything yet, and it’s always washed well. I also like how speed queen is stainless steal. Maytag is plastic
This comparison is a shame. The washer is overloaded. Because Maytag circulates clothes top to bottom for a proper cleaning, there needs to be more water for clothes to circulate. If the purpose of a washer to you is to wet and swirl a giant load of clothes, fine. I purchased the Maytag because I want my washer to clean clothes. Almost purchased a Speed Queen TC model from recommendations. Glad I looked into the Maytag 586GW first. You should too and not be bamboozled by this Speed Queen ad. Save yourself $200+ with the same warranty period.
We're sorry this comparison isn't what you were expecting! This video is meant to highlight the capacity and cleaning power in our Speed Queen machines vs competitors of a similar size. Let us know what you'd like to see instead - we'd love to showcase more features especially if there is something you're interested in knowing more about. 😄
The model in this video is the TC5, the one that brings back the good old fashioned agitation found in 2017 and older SQs. The real Speed Queen, proper agitation, steel outer and inner tubs, the American made tank we all know and love. Not the cobbled together front load mechanisms on top load washing machines that is known as the TR series. The TR series are an affront to the best washing machine brand in the business.
I've been hearing LOTS of problems with the Maytag from other users so I wouldn't be surprised if the Maytag did for real overheated in this test, it's no wonder why Maytag discontinued this washer.
wow, speed queen. this video will NOT help me decide to buy any of your new machines. The TC5000 is supposed to have old school agitation. If this video is the best agitation I dread thinking about the TR models. I am SO disappointed. I can finally afford a Speed Queen set and they no longer clean clothes.
Hi Robby I actually decided to take a leap of faith and pay the EXORBITANT price for SQ front loaders in June. Hah. SUPPOSEDLY because of covid they are so backordered on front loaders that they can't even put my order in system. All three platinum SQ dealers said no orders being taken and likely at least December I called SQ and spent quite a bit of time with a nice, evasive customer service person who said they were in fact that behind My issue was not even being allowed to order and get in the queue. She supposedly "escalated" my complaint thru there complex sales Cha Nel and someone would get back to me Two months and no response
And not everyone can afford the ridiculous $3300 for the small front loader set And their pedestal price is a staggering $600 and no drawers or function
The SQ shown in that video does in fact use the old school motor, transmission and agitator separated from the tub. I didn't see it spin like the TR models so maybe it was just hard for you to see. And honestly I personally wouldn't recommend loading that many towels in a washer.
I have the Maytag commercial washer. If you send me a SQ I’ll swap them out and do a review. Been happy with my Maytag but always wanted a SQ. With three boys I’m doing laundry every day!!
@PinkPower4 if you wish to compare commerical grades of washers, Speed Queen is #1 in that market in the US, we're talking home units. I also had a home Magtag dish washer, 4 years and dead...
Build quality is nice, but too bad the TR series is junk... If you want to change up the design and try something new, experiment with different agitator designs. Like try a dual action or a ramped spiral design like Kenmore’s Rotoswirl or GE’s Activator. I personally think a ramped spiral agitator would be amazing with your 210 degree agitation stroke while being gentle on clothes. And you should also expand your TC series lineup. Like make a model with mechanical controls like your 2017 series and models with the TR series’ controls. You could get MUCH better sales and ratings if you do that.
Dude the comparing of residential machines and companies to a commercial company with commercial machines makes absolutely no sense. They don't need the residential market much less all those stupid gimmicky agitator designs from other companies that obviously they would sued for using those designs that wouldn't hold up in the commercial world anyhow. These are commercial machines sold to the public and are in no way comparable to even the new Maytag commercial garbage built by whirlpool, only the original Maytag was the worthy competitor to SQ!
Also, I'd like for Speed Queen to have the spin speed set to high after the wash on the normal eco and heavy duty cycles like on the 2014 and earlier models.
Don't know who to believe Maytag video or Speed Queen video. Did Maytag jerry-rigged Speed Queen washing machine in their video. Maybe Speed Queen jerry-rigged Maytag washing machine in their video. Watch them both on UA-cam you decide.
I've been hearing LOTS of problems with the Maytag from other users so I wouldn't be surprised if the Maytag did for real overheated in this test, it's no wonder why Maytag discontinued this washer.
I would like to love my Speed Queen, but it tears up clothes, shreds towels, rips elastic our of underwear, pulls out hems and yes, I'm using it correctly. I called the company and was told their washers are a bit aggressive. BS! I got a lemon. No one would buy these things if it ruined all their clothes.
Hello, and thank you for contacting Speed Queen Home. We are very sorry to hear about this and would like to work on your case as quickly as possible. Please submit a contact form at speedqueen.com/contact/ with your contact information, the serial number of your unit, and any additional details that you could provide to us about the issue. Once we receive your submission, we will contact you as soon as possible with a solution or update.
Actually I like their TR7. I thought when I first tried it out that it was going to be junk. I was WAY wrong! I was so impressed with it that I might actually get myself one of those.
I have never , ever once had my Maytag over heat. Not sure what the message is here. I rarely set glasses of wine or fluids on the machine let alone the edge. TAKE TWO
I've been hearing LOTS of problems with the Maytag from other users so I wouldn't be surprised if the Maytag did for real overheated in this test, it's no wonder why Maytag discontinued this washer.
OK, I am at .59 and this is laughable. I knew something was very different from my old Speed Queen to the defective one delivered to me. The tub looked different. This side by side made me realize why the Speed Queen may have done such a terrible job - it's the agitator! The Maytag has the old agitator like my original KENMORE HAD! I loved my old SPEED QUEEN and KENMORE (made by Whirlpool) but my Kenmore traveled to several different homes and the moves adversely shortened its life apparently. So I had to replace it 8-9 years ago. Still have my Kenmore dryer! The Kenmore washer lasted 27 years. The Speed Queen lasted 8-9. The newest Speed Queen I bought lasted less than 24 hours! The good thing about this comparison is it helped me to see what I really need in a new machine. I think my old Speed Queen had the same agitator as my Kenmore. Or one very close to it. The new one for the TR7003WN - HORRIBLE!
We're so sorry to hear about this experience! While our TR series are designed to perform a little differently than machines from the past, we do have our TC5 with has a transmission driven agitator that isn't fixed to the tub and may be more of what you're looking for in a washer!
@@SpeedQueenHome I bought from one of your authorized dealers 8-9 yrs ago the AWNE92SP113. It stopped working last yr, just after warranty expired. Never received any recall notice during time I owned. Dealer did not provide written repair estimate, verbal estlmate was more than 1/2 cost of total machine (and one of the reasons I bought SQ in the first place was ease to repair front panel access. The panel was off and placement of bottom board is very easy to see and reach). The cost to replace the bottom circuit board was $500 (I learned from SQ the part cost $260. So labor almost doubled the repair cost). Dealer's tech didn't actually do any diagnostics and apparently just used error code displayed to tell us repair cost. He did include he was not sure and repair could require top board replacement TOO, no cost for it offered at all. I learned from SP directly the cost of top board was #$81.28. No idea what labor would be. I have had to learn a LOT this week since the new defective/damaged TR7003WN was delivered AND my AWNE92SP113 was taken by the dealer (interesting tidbit- no haulaway fee was included in any paperwork). Here are my lingering questions - NOTE: Speed Queen Customer Care promised to call back on Wednesday. It is now Sat. No call, No followup email. I learned that when it comes to SPEED QUEENS, dealer is your real customer. NO authorized dealer dealer is required to act on a SP CASE when an end user needs expert help. A dealer can refuse service if they didn't sell the machine OR they don't want to service after a sell, claiming the buyer's address is outside their area. I also learned and read if a customer moves a machine it can void the warranty AND if a machine is moved a buyer may be outside the area of the original dealer who sold the machine. SO HOW CAN A BUYER LEARN DEALER territories/which dealers provide service where? 2 Does the TC5000 have circuit boards? What is the warranty on the circuit boards? Our AWNE92SP113 had two. (Our Kenmore had a very old board that never failed after 27 yrs of use). What is the life expectancy of SP's boards? I don't see specific reference to them in the warranty info and ours just happened to fail just after the warranty expired. When we went to dealer to replace the AWNE92SP113 last week we were told they didn't have any of the Speed Queen models that are 'manual" - they were sold out. Is what they were referring the TC5000? How can an end user buy one, get it delivered, and set up and it work? The TR7003WN arrived damaged/broken. It made a horrible noise, didn't wash or spin properly AND the dealer's tech couldn't diagnose what was causing all. He spent over a half an hour wresting with the front feet to get the nuts loose so he could properly level the machine (which apparently had not been done by the delivery/installer staff). Our AWNE92SP113 had front and back self levelers. Delivery and set up took moments. And back then the delivery guys used levels. The TR7003 had only back self levelers BUT it has left a mystery. The installers didn't tip the machine up very much at all AND they didn't bother to bring a level with them. The machine looked unlevel. So when hubby came home, he used level and engaged the back levelers As much as I wanted to start using it I waited to make sure it was level. The machine has no way to tell you if it is level before use. When the dealer's authorized Speed Queen repairman came the next day, he too had to reset the back self levelers. Why would it need to be done so often? It made me wonder if the machine had an inherent stability issue? The AWNE was a dream machine. And we never had any issue with it. Does the TC 5000 have self levelers like the AWN or does it have the same as the TR7000? Can levelers just be defective? 3- The repairman who came out (both times) said the TR7000 had a design flaw. Some box at the front bottom that was responsible for the numerous error codes and stoppages we lived with that horrible machine. Our AWNE92SP113 did NOT have that box. Does the TC5000? 4. I bought my vehicle in an unique way per manufacturer. I was living in one state and wanted a particular model which was not available. So, I flew a few states away and bought from the manufacturer's largest dealer and I drove my new beloved (still in use) vehicle home. In March my vehicle turned 23. Has been a dream. The manufacturer contacts me periodically to check in and see how things are going. I routinely get letters or cards to do customer satisfaction surveys. When we moved where we are now I was able to contact manufacturer and they offered the name and dealership for the most skilled technician in the state. The tech won top honors for decades via their company tech competitions. That man services my vehicle to this day. SPEED QUEEN - completely different experience. Last week I called Speed Queen when the TR7003WN arrived and didn't work and the local dealer, who knew it was the floor model he sold, didn't immediately offer a replacement. Speed Queen claimed to care about customers and I needed help. Spoke to a RHEA. On the phone for a long time with her (literally the stress grew so much I went blind in one eye - quick background, I was stalked and almost killed decades ago and pain I wrestle with daily is amped by stress. RHEA created a CASE. Could NOT find any technician to come to our home. Sent one email to a biz over an hour from us telling this biz simply that I required service and had an active warranty. (the copy sent to me included specific personal INFO I told Rhea could NOT be sent via EMAIL and she promised me it would not). I learned the price of both boards and there had been no service call to Speed Queen recorded on their end. (even though technician said he was calling them while here). SP call concluded with Rhea’s assurance Speed Queen would make sure we got a first quality Speed Queen to replace the one that failed (and their dealer took away). She said what we endured is not what Speed Queen expects from their dealers. She said she would wait to hear reply to email BUT she wasn’t going to wait all day for reply. She would by end of day reconnect with much closer dealer to negotiate amount Speed Queen would authorize for THEM to come to help us. She would let us know by end of day or first thing the next day. There has been SILENCE. NO RHEA update - attempt by me to reach RHEA led to a totally contradictory conversation with a different Speed Queen rep who didn’t offer her name. That call went so wrong I hung up on her and got sick to my stomach. I was told no Speed Queen Supervisors take direct calls from customers. They only call back 48-72 hours from request. The trouble with that protocol is most sales contracts can be voided within 72 hours. So Speed Queen designed their customer care division to aid dealers not actual end users. So no Speed Queen supervisor ever called. No oversight happens for cases either - no followup email or customer care at all from Speed Queen. The end user is just left WONDERING and WAITING consequentially building less and less confidence in the branch/manufacturer.
@@ponderrosie4975 Good afternoon! We’re going to try to respond to each part of your message. To start, each retailer will have their own policies and procedures they follow, and we cannot and would not be able to force them into providing someone service. However, we have regularly reached out to servicers or dealers to see if we can reach an agreement to have repairs completed even if they did not sell the product or if its outside of their regular service area. So, there are always options! You can find servicers in your area by visiting speedqueen.com/support/find-service/. If you see one saying “self-servicing” this would be a store that only services machines purchased from their location. So, you’d want to look for one listed as “full servicing”. Moving the machine would not itself void the warranty, but we do request that the shipping material be reinstalled during transit to prevent damage to the machine. If this is missed, the warranty may not be applicable for that repair if the machine became damaged during transit because this is not a failure resulting from a defect in material or workmanship. All our washers include two control boards, including the TC5, and the warranty on these parts would match the standard warranty that comes with each machine (TR7 = 7-year warranty, TR5 = 5-year warranty, TR3 = 3-year warranty, etc.) All of our machines will also have 4 leveling legs (one in each corner, two in front and two in back) that will need to be adjusted at install to ensure the machine is level. Generally this isn’t something that has to be redone, but if you notice excess vibrations we’d definitely check that first. We’re not sure what box they were talking about on the TR7000 so cannot say for sure if the TC5000 has this or not, but we currently have no record of any known design flaws in our machines. If you are still needing support with your machine currently, please reconnect to our Customer Support Line at 800-552-5475, Monday to Friday (8:30am - 4pm Central Standard Time) for us to further assist.
If using the Auto-Fill option, it will sense the load to determine how much water to add. This usually fills in stages to ensure the right about of water is being added for your load size!
It is interesting that someone in the Speed Queen marketing department started editing the color balance in the Maytag video starting at 36 seconds. Probably so the towels didn't look more white than the ones in the Speed Queen. Shame on you.
We have the upgraded Commercial Maytag newer than the one shown and the fill levels looked more like eco even on deep fill. Had to disconnect and reconnect the washer to reset as cancelling the wash and restarting would not help. The TC series Speed Queen is what the Maytag should be compared to.
Hello, and thank you for your interest in Speed Queen Commercial. You can request a quote, learn more about our products, request financial advice, and much more by visiting our website and submitting a request form for more information at: speedqueencommercial.com/en-us/contactus/. Once your contact form has been submitted, a Speed Queen Commercial representative will contact you with more information. We hope this helps!
Question: Will king size sheet set fit in Speed Queen’s TC5000 ? And not be overloaded? My 3.4 cu.ft Samsung frontload handled it and a bit more, so it seems this machine would handle easily. Am I right? I am looking for my next washer to be the one!
Hi Jan, great question! A King sized sheet set will fit just fine. We just do not recommend putting King sized comforters in our top load models. It fits, but we do not feel like there would be enough room for sufficient water and motion to get a good clean. So, sheets-YES! Comforter-No. I hope this helps!!
@@janstafford1365 We sell our products through independent, authorized retailers. You can utilize our Locator Tool in order to find and contact your local retailer for pricing and availability. We hope this helps! speedqueen.com/where-to-buy/
@@SpeedQueenHome thanks. I used your locator tool. I was able to find a number of dealers who sell your products but VERY few who service them. What happens if the one servicer in my area shuts down? Who does the service?
@@lisaalony415 Great question! We usually have multiple authorized servicers in each area. However, if you ever have any trouble finding a servicer authorized to complete a warranty repair, just connect with our Customer Support Line at 800-522-5475, Monday to Friday (8:30am - 4pm Central Standard Time) and we'll find one for you!
1.Maytag is more quiet then speed queen I had one and that is loud. 2.Maytag agitated better and the clothes come cleaner in the Maytag 3.The Maytag is built much better
I've been hearing LOTS of problems with the Maytag from other users so I wouldn't be surprised if the Maytag did for real overheated in this test, it's no wonder why Maytag discontinued this washer.
I have only gotten to :20 and already have an issue with this video. You see, I bought a SPEED QUEEN AWNE92SP113 8-9 yrs ago. Last week it stopped working. COMMUNICATION ERROR. We called the authorized dealer who sold it to us. They sent their authorized repairman. In the end, the repairman didn't do any diagnostic work at all and told us one of the boards had gone bad. Repair would cost $500 for bottom board. Left the door open it may be the top board - he couldn't be sure! (so much for expertise!) We decided to buy a new one. Went to same dealer. You are showing COLD WATER setting on this comparison???? Dealer told us to NEVER USE COLD WATER only OR ECO CYCLE because the first will shorten life of new TR7003WW we bought and the later will not clean clothes! My much loved Speed Queen bought 8-9 years ago cost $800. the new TR7003 cost $1500! I have learned from family the MAYTAG can do COLD only loads! Many of the girls in my family bought Speed Queen washers after I raved about mine. I never had to buy a new dryer. Still have my original dryer I bought when I married. It is a Kenmore. Still going strong 30+ years. The girls who bought dryers have all bought Maytags because the warranty is better than Speed Queen (we all try to buy commercial grade major appliances because they normally last longer. Sad to say the old Speed Queen died way too soon. And the new machine was delivered defective. And it was a truly horrible ordeal that ended with us having ZERO washing machines. The dealer took back the defective one and we were told we could go there tomorrow to pick up our check. We were return customers yet we were mistreated from the moment we called for service for the original machine. The serviceman claimed he called SPEED QUEEN. SPEED QUEEN had no record of it. The costs of the parts differed greatly from what dealer told us and what SPEED QUEEN told us. The new machine was damaged either when made or while in the hands of the dealer. It was not properly braced for transit from the store to our home. It was not properly leveled when delivered. The installers filled half the tub with hot water, shut the lid and left. The installers while hooking the new one up told us the "new SPEED QUEEENs have a lid lock that is very fragile, routinely breaks, the part is easy to replace and doesn't cost a lot!" The new machine didn't clean the first load correctly (5 pair of khakis) and the second load tried the next day didn't complete. During the middle or latter part of the rinse cycle the machine stopped and an error code happened. The code was not in the owners manual but found online. 'unlevel load". The load was a med. load of socks and t-shirts. It looked level to both hubby and myself. Dealer was immediately called. He had the opportunity to show he cared about what he sold and giving people what they paid for and simply offering to replace the defective/damaged machine. It was a floor model. We had been told it was first quality. And we paid for first quality. BUT instead he showed no interest in keeping us as customers and at every turn chose to make all as difficult as possible for us. The same goes for SPEED QUEEN customer care. They actually lied to us! As I write this I am without any machine at all. The dealer has both now! We had no reason to hope our old machine was properly cared for - no brace was used for it as it was removed from our home. And the repairman for this local store is zero for 2 when it comes to actually being able to diagnose what is wrong.
Um where in the video did you saw that they unplugged the Maytag? I've already seen these Maytags break while under warranty. I don't think Speed Queen EVER unplugged the Maytag.
Maytag looks like a classic Brastemp washer but with a dual-action agitator and a shredding-like bottom plate. I miss these washing machines with continuous motor rotation where the agitation is made by a crankshaft inside the transmission, it's nice to see Speed Queen creating machines with classic mechanic but with modern features, I hope this one to come to Brazil.
Both Brastemp and Maytag are made by whirlpool, so that's why.
Speed Queen didn’t overheat because the agitator just spun back and forth in the water, without turning or tumbling the comforter. Which means there was little to no resistance against the agitator and the agitator didnt move the sheet through the water at all, just splashed in the middle. That’s why you sped up the video until the tub was drained, so viewers wouldn’t see that the comforter/sheet literally remained in same position it was put in. Im sure the speed Queen does better on normal loads. Post the full, normal speed recording and let us judge for ourselves.
Just change your settings to see it slower. And the load was white bath towels, not a comforter. Either way, both machines were overloaded.
Still Maytag never overheated it was being unplugged and it being plugged back in speed queen didn’t do shit
The Maytag was unplugged
Um where in the video did you saw that they unplugged the Maytag? I've already seen these Maytags break while under warranty. I don't think the Maytag was EVER unplugged.
It’s behind the machine idiot it’s not just gonna sit there and do nothing for no reason we can’t see behind it but I know what they did
I'll be getting the commercial Maytag with the 5 year warranty. I realize I'm trading off some horsepower and water usage but after research I've learned: 1. Unless you purchase directly from Speed Queen in the unlikely event that you need service it is completely up to the merchant you purchased it from to provide it to you. Speed Queen has no obligation to service your washer purchased elsewhere. 2. Clothes turnover. Review after review shows the Speed Queen just does not handle moving the clothes well compared to the Maytag. Maytag has the superior agitator. 3. Price (at least for me). With delivery, hauling old one away...I found it for about 70.00 less.
They are both well built. No doubt. I know the SQ handles water levels much better than the Maytag but it's not enough of a 'pro' to offset all the advantages the MVWP575GW offers....for me.
EDIT: Ended up with the SQ TC5 and its worked out very well. What ended up swaying me were the issues I read about plastic gears / transmission problems with the Maytag. Not that there were an abundance of them but enough that it gave me pause.
Months later the TC5 is performing very well. It is definitely very well built (and noisy) and has cleaned all my clothes -from jeans to delicate - very well. No regrets and hopefully I don't have to use the warranty or require a repair for at least 15 years.
@PinkPower4 We bought the Maytag washer and it's going back. It washes the clothes good but it is the loudest washing machine we have every heard. We have a large house and I can hear that thing moaning a groining all over the house. The worst is on a delicate cycle, which is where most of our clothes go on. Nobody can tell me a washing machine should be that loud. I also had to buy water hammering valves because during the fill cycle, it is constantly going from hot to cold and when it does that, my pipes are rattling all over the house. My 15 year old Maytag never did that. So for an $800 plus washer, I would a say that unless you have a separate area that is completely isolated from the rest of the house, you would be making a mistake buying that Maytag commercial washer. Everything looks nice at the store. Not sure if the Speed is any better for noise.
The Speed Queen TC5 is louder than the Maytag. But if you want something that is actually quieter than either one, I would look into the Speed Queen TR models. I was actually really impressed with the TR7 that I tried out.
@@boboliver3054 You said separate area.... So your washer is not even in a laundry room with a door that closes?
And for these reasons…I just now purchased a Maytag
Wise decision. I purchased the MVWP575GW in 2018 and it just dumped water and transmission fluid all over the floor. Repairman said $499 for new struts with no guarantee it will work or transmission won't fail. Ordered the SQ T 5. Can't wait,
But look at how good the Maytag rolled-over the clothes, your speed queen did nothing just swirl them around.
Once the Speed Queen gets broke in and indexing stops, they really get much better in roll over action
Well, *while* it was working, anyway...
@@stephenroberts4895 What do you mean by indexing?
Your so right I'm von your side
@@stevenswall there is a break in process.
This was done to prove which machine could take the abuse and survive. It wasn’t made to prove who’s washed better!
Funny how you can only see the tub. I wonder who was back there unplugging and plugging the maytag back in.
you two companies is in a best washing machine battle \( o - o )/
i love my TC5!!!
No you stopped the machine to make it seem like it over heated and also you took the spring off of it to make it look like it vibrated
Wash towels in cold water?
I love my 2017, Speed Queen, she is a tank...
I agree I have 2 ; one I use at home the other is still in the the box in my storage room. The one in storage is like gold......getting more and more rare and precious.
Margarito Espinoza my local dealer has boxes of them sitting there. Not so much gold but I get it. Hard to find quality
😂 More like a paperweight! 2017 was a black eye for SQ. So much so, they listened to the horrible customer feedback and went back closer to their original agitator design. Shame on Speed Queen. They wasted my money and time in 2017. Proud Maytag owner now.
@@zachattack83 wheres your local dealer? Cant find any where I'm at.
My appliance repairmen in Florida and also in Ohio, both told me Speed Queen is the only washer that is still made in the US. So if you are buying a new washer SQ is the one to buy as all other brands are just "junk"
The Maytag shown in this video also made in the US.
chief tp you’re right! Regulations regulations regulations drove them away!
What do you think of the Maytag Commercial?
I could not help but notice that the SQ TC5, its agitator, does *NOT* really do much to turn the clothes. It seems to me that the inner part of the clothes (like a donut), doesn't really get much massaging, so to say. It's missing what Maytag calls on some of its models, an auger.
I'm also not buying this whole Maytag overheating claim, really.
What overheated?... the motor? transmission? electronics? water? What are you even talking about? Are you saying that in normal use Maytag washers always overheat or go out of balance and Speed Queens don't? Do they also change colour at the same time? Something very suspicious about all this.
I've been hearing LOTS of problems with the Maytag from other users so I wouldn't be surprised if the Maytag did for real overheated in this test, it's no wonder why Maytag discontinued this washer.
I bought the Speed Queen TC5 over the weekend. It just seemed much better built to me. The Maytag seemed like a toy, not near as well put together nor did it feel like they put that much thought into it. The black top peace felt cheesey to me like they were trying to hard. The controls, lights, everything felt cheap. It was like the bottom end Roper in a different housing. I hope and pray the SQ holds up but so far I am very happy with it.
Just curious as to how your TC5 is holding up as I just got one today myself.
@@user-uh3yb9vi3u, Your best bet are these two options nowadays, the Speed Queen TC5003WN washer, or the GE GTW840CPNDG washer. With Speed Queen obviously, you get the most durable and reliable high performance washing machine that money can buy, and with this high end GE model, you get the most durable and reliable feature rich high performance/high efficiency washing machine that money can buy.
The Speed Queen Classic Clean TC5000 series washer has the best built belt drive motor, for the simple fact that it's driven by an extremely sturdy transmission. The GE GTW840CPNDG compared to other high efficiency washing machines has a warm rinse option {along with other rinse options to add}, a direct drive motor (which is low maintenance by design due to the high quality build of it), and an overall commercial quality build (I'll go into specifics if asked). And the best part about both washing machines is that they're made in the USA.
Both the SQ and the GE uses parts that are made from other countries, not everything is made in the US.
@@JohnEdith930 just seeing this, good so far. Hope yours is too
I am very curious how your power and water bills have been affected? AND if you ever plan to move? And did your machine have any problems being leveled?
So far, this washer has been a piece of shit. Mine has broken twice in 8 washes! Then you get passed from Speed Queen to the retailer to the "independent" repair facility" to the sub group of technicians that can work on your washer. I was able to do 8 loads in 4 months with 2 service calls. Now trying to schedule my THIRD service call. Have been without use of the washer for over 3 weeks. The Speed Queen emperor has no clothes...
Just curious as to why model/year you have?
I’ve heard that SQ dealers don’t have to honor the warranty at all and then you’re shit out of luck, is that what you’ve been going through?
Buying the SQ TC5 today ! Done screwing around my bravos maytags lasted 3 years and the trans went out
How do you like the SQ? I have a Maytag Bravos and just ordered the TC5.
@@lucindaschafer I love my SQ TC 5. Solid.
@@lucindaschafer btw I had that bravos. Last 2 years a d trans went out
@@frankie4396 my Bravos still worked after 9 years, but it was getting loud, took forever to wash a load, and the lid lock was intermittent.
I got my SQ set today. I wish I had more loads to run, but the one load was fast and quiet. Yay!
The reason the Maytag stopped is because it is doing a fast speed speed, the lid needs to be closed in order for it to continue
If that be the case then how come Speed Queen didn't stop when the lid was open like it's supposed to?
@@panasonicvac4036 if that's the case shit queen
I think it's pretty obvious here that this was a fair test. Both of these machine were bypassed just to see the inside of these two. And honestly, I wouldn't recommend anyone to fill up loads completely with either machine. At the end of the day here, I think both of these are better top load washers than anything else that you would find new today. But for anyone that wants durability and reliability, the Speed Queen is a better option to go for.
Show us this same test with both of the washers in clear view, not just a top view of the tub. Many videos show people washing very heavy loads in the Maytag and no problems. I’d be willing to bet money you had someone behind the maytag unplugging it.
They just unplugged the Maytag
It would keep trying to agitate even if it was straining, but the motion would transfer to the tub so the tub would just spin.
We purchased this Maytag MVW7230Hw washer from Pochel’s in Tacoma, Washington. It was delivered and set up by the delivery person. We tried to do a load of laundry and the washer wouldn’t agitate. I took a video to show that the agitator pretty much just vibrated, and didn’t even disturb the small amount of suds that formed when the machine partially filled with water. I took the video to Pochels the next morning. They said they would gladly deliver another machine for only $100. I told them I wasn’t willing to pay an additional $100 to get a machine that worked when I had already paid over $1,000 for one that obviously didn’t work. The agitator doesn’t always work, the fill doesn’t always work, the agitator tries to dry clean the clothes with no water in the tub and the clothes on top don’t get clean.
You should have demanded your money back and them to pick the washer back up that day.
Also the SQ in the demo is right out of the box It takes about 6 months for the tub brake to break in , then the tub stops indexing and roll-over improves dramatically!
Maytag would be good but they still use hanging suspension so it would get off balance and I dont feel like babysitting a washer so its a speed queen for me
If Speed Queen made one with a dual action agitator along with a slightly bigger tub size, I’d buy one in a heartbeat. Wouldn’t just be the most reliable machines but also one of the best cleaning. Just saying
Hey thanks for reaching out to us! We appreciate your input and I'm going to pass your comment along to our Design and Engineering team.
We also completely understand what you mean by the capacity of our tub. Our capacity is 3.2 cu. ft., which is smaller than competitors. However, unlike our competitor, our machines fill all the way to the top so you can fill our machines to the very top with clothing. Our machines can fit 18 lbs of clothing (12 big thick towels or 7 pairs of jeans or Queen size comforter or King size bedding). We have more "Usable Capacity" in our smaller tub than a competitor with a bigger tub. Front Load washer will accommodate a California King comforter.
Yeah we all know Maytag and their wonderful super genius design by Whirlpool!
Ya no funcionó mi labadoraSPEED QUEEN®
I Wish that Maytag was bought by Speed Queen.
Speed Queen did made a washer and dryer for Maytag before. But SQ only makes laundry products, who would make everything else for Maytag? SQ wouldn't be interested in that.
What I want is for Speed Queen to avoid gimmicky kind of presentations like this, which don't always present the truth. It's hard to say what is and isn't going on. Just be a good, reputable and solid company. Avoid hype, misrepresentation, and all the other crap companies employ in order to make a dollar.
This IS FALSE. Maytag has WAY better rollover, and I can tell that they just paused it to simulate it "overheating" and then continued the cycle.
they always show tests like this but look at true maytag video it shows better wash action with the dual action agitator that brings the clothes down. Also the laundry detergent on the speed queen washer test wasn’t moving because you had the speed queen leveled while the maytag was unleveled! Also you purposely put the maytag washer feet in different wa6s so it caused it to unbalance the spin. BE HONEST! Also the maytag DID NOT OVERHEAT it only paused because it doesn’t have a huge capacity!!!
We don’t want you lies buddy
@@johnoofsatchurch I don’t hate speed Queen, yes they are very reliable! But in my opinion, A, they are very expensive, B, they don’t always clean well, C, they are a little aggressive sometimes. Those are some cons though. I’m serious, Speed Queen is a very good brand! But that doesn’t mean I think they are the best.
I've been hearing LOTS of problems with the Maytag from other users so I wouldn't be surprised if the Maytag did for real overheated in this test, it's no wonder why Maytag discontinued this washer.
@@ElevatorWasher5000sorry for the rude comment idk why I made them I’m just coming back to the video. Mine hasn’t ripped anything yet, and it’s always washed well. I also like how speed queen is stainless steal. Maytag is plastic
@@panasonicvac4036 they made the 485 and 486
Speed Queen TC5 for me. Built like a tank 100%!!!
No
This comparison is a shame. The washer is overloaded. Because Maytag circulates clothes top to bottom for a proper cleaning, there needs to be more water for clothes to circulate. If the purpose of a washer to you is to wet and swirl a giant load of clothes, fine. I purchased the Maytag because I want my washer to clean clothes. Almost purchased a Speed Queen TC model from recommendations. Glad I looked into the Maytag 586GW first. You should too and not be bamboozled by this Speed Queen ad. Save yourself $200+ with the same warranty period.
We're sorry this comparison isn't what you were expecting! This video is meant to highlight the capacity and cleaning power in our Speed Queen machines vs competitors of a similar size. Let us know what you'd like to see instead - we'd love to showcase more features especially if there is something you're interested in knowing more about. 😄
@@SpeedQueenHome I'd like to see both drive systems side by side.
this video should be titled. Overload Comparison: Speed Queen TC5 vs. Maytag MVWP575GW
0:38 Probably overheated to soak, we want a good wash, NOT SOAK
The model in this video is the TC5, the one that brings back the good old fashioned agitation found in 2017 and older SQs. The real Speed Queen, proper agitation, steel outer and inner tubs, the American made tank we all know and love. Not the cobbled together front load mechanisms on top load washing machines that is known as the TR series.
The TR series are an affront to the best washing machine brand in the business.
At least they're better than today's crap!
They don't make Maytag like the old ones anymore, I'm lucky to have one the old ones?
The Maytag didn’t overheat😹
I've been hearing LOTS of problems with the Maytag from other users so I wouldn't be surprised if the Maytag did for real overheated in this test, it's no wonder why Maytag discontinued this washer.
I wouldn’t trade my Speed Queen for anything!!
Lol I strongly doubt it over heated what bs
wow, speed queen. this video will NOT help me decide to buy any of your new machines. The TC5000 is supposed to have old school agitation. If this video is the best agitation I dread thinking about the TR models.
I am SO disappointed. I can finally afford a Speed Queen set and they no longer clean clothes.
2 of my friends bought the speed queen and LOVE it. It washes wonderfully hope this helps!!
Hi Robby
I actually decided to take a leap of faith and pay the EXORBITANT price for SQ front loaders in June.
Hah. SUPPOSEDLY because of covid they are so backordered on front loaders that they can't even put my order in system. All three platinum SQ dealers said no orders being taken and likely at least December
I called SQ and spent quite a bit of time with a nice, evasive customer service person who said they were in fact that behind
My issue was not even being allowed to order and get in the queue.
She supposedly "escalated" my complaint thru there complex sales Cha Nel and someone would get back to me
Two months and no response
And not everyone can afford the ridiculous $3300 for the small front loader set
And their pedestal price is a staggering $600 and no drawers or function
The SQ shown in that video does in fact use the old school motor, transmission and agitator separated from the tub. I didn't see it spin like the TR models so maybe it was just hard for you to see. And honestly I personally wouldn't recommend loading that many towels in a washer.
I have the Maytag commercial washer. If you send me a SQ I’ll swap them out and do a review. Been happy with my Maytag but always wanted a SQ. With three boys I’m doing laundry every day!!
Maytag, I had one. Lasted 4 years. R.I.P.
@PinkPower4 if you wish to compare commerical grades of washers, Speed Queen is #1 in that market in the US, we're talking home units. I also had a home Magtag dish washer, 4 years and dead...
Maytag
Build quality is nice, but too bad the TR series is junk...
If you want to change up the design and try something new, experiment with different agitator designs. Like try a dual action or a ramped spiral design like Kenmore’s Rotoswirl or GE’s Activator. I personally think a ramped spiral agitator would be amazing with your 210 degree agitation stroke while being gentle on clothes.
And you should also expand your TC series lineup. Like make a model with mechanical controls like your 2017 series and models with the TR series’ controls. You could get MUCH better sales and ratings if you do that.
Dude the comparing of residential machines and companies to a commercial company with commercial machines makes absolutely no sense. They don't need the residential market much less all those stupid gimmicky agitator designs from other companies that obviously they would sued for using those designs that wouldn't hold up in the commercial world anyhow. These are commercial machines sold to the public and are in no way comparable to even the new Maytag commercial garbage built by whirlpool, only the original Maytag was the worthy competitor to SQ!
StuftRock1 exactly
@PinkPower4 what channel123 said
Also, I'd like for Speed Queen to have the spin speed set to high after the wash on the normal eco and heavy duty cycles like on the 2014 and earlier models.
Don't know who to believe Maytag video or Speed Queen video. Did Maytag jerry-rigged Speed Queen washing machine in their video. Maybe Speed Queen jerry-rigged Maytag washing machine in their video. Watch them both on UA-cam you decide.
I've been hearing LOTS of problems with the Maytag from other users so I wouldn't be surprised if the Maytag did for real overheated in this test, it's no wonder why Maytag discontinued this washer.
I would like to love my Speed Queen, but it tears up clothes, shreds towels, rips elastic our of underwear, pulls out hems and yes, I'm using it correctly. I called the company and was told their washers are a bit aggressive. BS! I got a lemon. No one would buy these things if it ruined all their clothes.
then get the TR series
Hello, and thank you for contacting Speed Queen Home. We are very sorry to hear about this and would like to work on your case as quickly as possible. Please submit a contact form at speedqueen.com/contact/ with your contact information, the serial number of your unit, and any additional details that you could provide to us about the issue. Once we receive your submission, we will contact you as soon as possible with a solution or update.
Actually I like their TR7. I thought when I first tried it out that it was going to be junk. I was WAY wrong! I was so impressed with it that I might actually get myself one of those.
My washer is fine. I have got NO problems
WINNER: Speed Queen
I have never , ever once had my Maytag over heat. Not sure what the message is here. I rarely set glasses of wine or fluids on the machine let alone the edge. TAKE TWO
I've been hearing LOTS of problems with the Maytag from other users so I wouldn't be surprised if the Maytag did for real overheated in this test, it's no wonder why Maytag discontinued this washer.
OK, I am at .59 and this is laughable. I knew something was very different from my old Speed Queen to the defective one delivered to me. The tub looked different. This side by side made me realize why the Speed Queen may have done such a terrible job - it's the agitator! The Maytag has the old agitator like my original KENMORE HAD! I loved my old SPEED QUEEN and KENMORE (made by Whirlpool) but my Kenmore traveled to several different homes and the moves adversely shortened its life apparently. So I had to replace it 8-9 years ago. Still have my Kenmore dryer! The Kenmore washer lasted 27 years. The Speed Queen lasted 8-9. The newest Speed Queen I bought lasted less than 24 hours! The good thing about this comparison is it helped me to see what I really need in a new machine. I think my old Speed Queen had the same agitator as my Kenmore. Or one very close to it. The new one for the TR7003WN - HORRIBLE!
We're so sorry to hear about this experience! While our TR series are designed to perform a little differently than machines from the past, we do have our TC5 with has a transmission driven agitator that isn't fixed to the tub and may be more of what you're looking for in a washer!
@@SpeedQueenHome I bought from one of your authorized dealers 8-9 yrs ago the AWNE92SP113. It stopped working last yr, just after warranty expired. Never received any recall notice during time I owned. Dealer did not provide written repair estimate, verbal estlmate was more than 1/2 cost of total machine (and one of the reasons I bought SQ in the first place was ease to repair front panel access. The panel was off and placement of bottom board is very easy to see and reach). The cost to replace the bottom circuit board was $500 (I learned from SQ the part cost $260. So labor almost doubled the repair cost). Dealer's tech didn't actually do any diagnostics and apparently just used error code displayed to tell us repair cost. He did include he was not sure and repair could require top board replacement TOO, no cost for it offered at all. I learned from SP directly the cost of top board was #$81.28. No idea what labor would be. I have had to learn a LOT this week since the new defective/damaged TR7003WN was delivered AND my AWNE92SP113 was taken by the dealer (interesting tidbit- no haulaway fee was included in any paperwork). Here are my lingering questions - NOTE: Speed Queen Customer Care promised to call back on Wednesday. It is now Sat. No call, No followup email. I learned that when it comes to SPEED QUEENS, dealer is your real customer. NO authorized dealer dealer is required to act on a SP CASE when an end user needs expert help. A dealer can refuse service if they didn't sell the machine OR they don't want to service after a sell, claiming the buyer's address is outside their area. I also learned and read if a customer moves a machine it can void the warranty AND if a machine is moved a buyer may be outside the area of the original dealer who sold the machine. SO HOW CAN A BUYER LEARN DEALER territories/which dealers provide service where?
2 Does the TC5000 have circuit boards? What is the warranty on the circuit boards? Our AWNE92SP113 had two. (Our Kenmore had a very old board that never failed after 27 yrs of use). What is the life expectancy of SP's boards? I don't see specific reference to them in the warranty info and ours just happened to fail just after the warranty expired. When we went to dealer to replace the AWNE92SP113 last week we were told they didn't have any of the Speed Queen models that are 'manual" - they were sold out. Is what they were referring the TC5000? How can an end user buy one, get it delivered, and set up and it work? The TR7003WN arrived damaged/broken. It made a horrible noise, didn't wash or spin properly AND the dealer's tech couldn't diagnose what was causing all. He spent over a half an hour wresting with the front feet to get the nuts loose so he could properly level the machine (which apparently had not been done by the delivery/installer staff). Our AWNE92SP113 had front and back self levelers. Delivery and set up took moments. And back then the delivery guys used levels. The TR7003 had only back self levelers BUT it has left a mystery. The installers didn't tip the machine up very much at all AND they didn't bother to bring a level with them. The machine looked unlevel. So when hubby came home, he used level and engaged the back levelers As much as I wanted to start using it I waited to make sure it was level. The machine has no way to tell you if it is level before use. When the dealer's authorized Speed Queen repairman came the next day, he too had to reset the back self levelers. Why would it need to be done so often? It made me wonder if the machine had an inherent stability issue? The AWNE was a dream machine. And we never had any issue with it. Does the TC 5000 have self levelers like the AWN or does it have the same as the TR7000? Can levelers just be defective?
3- The repairman who came out (both times) said the TR7000 had a design flaw. Some box at the front bottom that was responsible for the numerous error codes and stoppages we lived with that horrible machine. Our AWNE92SP113 did NOT have that box. Does the TC5000?
4. I bought my vehicle in an unique way per manufacturer. I was living in one state and wanted a particular model which was not available. So, I flew a few states away and bought from the manufacturer's largest dealer and I drove my new beloved (still in use) vehicle home. In March my vehicle turned 23. Has been a dream. The manufacturer contacts me periodically to check in and see how things are going. I routinely get letters or cards to do customer satisfaction surveys. When we moved where we are now I was able to contact manufacturer and they offered the name and dealership for the most skilled technician in the state. The tech won top honors for decades via their company tech competitions. That man services my vehicle to this day. SPEED QUEEN - completely different experience. Last week I called Speed Queen when the TR7003WN arrived and didn't work and the local dealer, who knew it was the floor model he sold, didn't immediately offer a replacement. Speed Queen claimed to care about customers and I needed help. Spoke to a RHEA. On the phone for a long time with her (literally the stress grew so much I went blind in one eye - quick background, I was stalked and almost killed decades ago and pain I wrestle with daily is amped by stress. RHEA created a CASE. Could NOT find any technician to come to our home. Sent one email to a biz over an hour from us telling this biz simply that I required service and had an active warranty. (the copy sent to me included specific personal INFO I told Rhea could NOT be sent via EMAIL and she promised me it would not). I learned the price of both boards and there had been no service call to Speed Queen recorded on their end. (even though technician said he was calling them while here). SP call concluded with Rhea’s assurance Speed Queen would make sure we got a first quality Speed Queen to replace the one that failed (and their dealer took away). She said what we endured is not what Speed Queen expects from their dealers. She said she would wait to hear reply to email BUT she wasn’t going to wait all day for reply. She would by end of day reconnect with much closer dealer to negotiate amount Speed Queen would authorize for THEM to come to help us. She would let us know by end of day or first thing the next day. There has been SILENCE. NO RHEA update - attempt by me to reach RHEA led to a totally contradictory conversation with a different Speed Queen rep who didn’t offer her name. That call went so wrong I hung up on her and got sick to my stomach. I was told no Speed Queen Supervisors take direct calls from customers. They only call back 48-72 hours from request. The trouble with that protocol is most sales contracts can be voided within 72 hours. So Speed Queen designed their customer care division to aid dealers not actual end users. So no Speed Queen supervisor ever called. No oversight happens for cases either - no followup email or customer care at all from Speed Queen. The end user is just left WONDERING and WAITING consequentially building less and less confidence in the branch/manufacturer.
@@ponderrosie4975 Good afternoon! We’re going to try to respond to each part of your message. To start, each retailer will have their own policies and procedures they follow, and we cannot and would not be able to force them into providing someone service. However, we have regularly reached out to servicers or dealers to see if we can reach an agreement to have repairs completed even if they did not sell the product or if its outside of their regular service area. So, there are always options! You can find servicers in your area by visiting speedqueen.com/support/find-service/. If you see one saying “self-servicing” this would be a store that only services machines purchased from their location. So, you’d want to look for one listed as “full servicing”. Moving the machine would not itself void the warranty, but we do request that the shipping material be reinstalled during transit to prevent damage to the machine. If this is missed, the warranty may not be applicable for that repair if the machine became damaged during transit because this is not a failure resulting from a defect in material or workmanship. All our washers include two control boards, including the TC5, and the warranty on these parts would match the standard warranty that comes with each machine (TR7 = 7-year warranty, TR5 = 5-year warranty, TR3 = 3-year warranty, etc.) All of our machines will also have 4 leveling legs (one in each corner, two in front and two in back) that will need to be adjusted at install to ensure the machine is level. Generally this isn’t something that has to be redone, but if you notice excess vibrations we’d definitely check that first. We’re not sure what box they were talking about on the TR7000 so cannot say for sure if the TC5000 has this or not, but we currently have no record of any known design flaws in our machines. If you are still needing support with your machine currently, please reconnect to our Customer Support Line at 800-552-5475, Monday to Friday (8:30am - 4pm Central Standard Time) for us to further assist.
Does the speedqueen "auto sense" how much water to add for small/medium sized loads?
If using the Auto-Fill option, it will sense the load to determine how much water to add. This usually fills in stages to ensure the right about of water is being added for your load size!
Go Speed Queen!
This video makes me not want a speedqueen. This is a garbage comparison
How?
I’d much rather have the Maytag machine in this video.
It is interesting that someone in the Speed Queen marketing department started editing the color balance in the Maytag video starting at 36 seconds. Probably so the towels didn't look more white than the ones in the Speed Queen. Shame on you.
Nostalgia 😢
We have the upgraded Commercial Maytag newer than the one shown and the fill levels looked more like eco even on deep fill. Had to disconnect and reconnect the washer to reset as cancelling the wash and restarting would not help. The TC series Speed Queen is what the Maytag should be compared to.
*Is this Washing Machine available in the Philippines?*
😕😕😕😕😕😕😕😕😕😕😕😕😕😕😕
Hello, and thank you for your interest in Speed Queen Commercial. You can request a quote, learn more about our products, request financial advice, and much more by visiting our website and submitting a request form for more information at: speedqueencommercial.com/en-us/contactus/. Once your contact form has been submitted, a Speed Queen Commercial representative will contact you with more information. We hope this helps!
Question: Will king size sheet set fit in Speed Queen’s TC5000 ? And not be overloaded? My 3.4 cu.ft Samsung frontload handled it and a bit more, so it seems this machine would handle easily. Am I right? I am looking for my next washer to be the one!
Hi Jan, great question! A King sized sheet set will fit just fine. We just do not recommend putting King sized comforters in our top load models. It fits, but we do not feel like there would be enough room for sufficient water and motion to get a good clean. So, sheets-YES! Comforter-No. I hope this helps!!
@@SpeedQueenHome thank you for the answer. Where do I buy Speed Queen to have the service done under the warranty?
@@janstafford1365 We sell our products through independent, authorized retailers. You can utilize our Locator Tool in order to find and contact your local retailer for pricing and availability. We hope this helps! speedqueen.com/where-to-buy/
@@SpeedQueenHome thanks. I used your locator tool. I was able to find a number of dealers who sell your products but VERY few who service them. What happens if the one servicer in my area shuts down? Who does the service?
@@lisaalony415 Great question! We usually have multiple authorized servicers in each area. However, if you ever have any trouble finding a servicer authorized to complete a warranty repair, just connect with our Customer Support Line at 800-522-5475, Monday to Friday (8:30am - 4pm Central Standard Time) and we'll find one for you!
Maytag better turn over and the speed queen better spin speed
I like to watch these modern junk, very funny!
Thank you for your inquiry! We value your feedback and will pass this along! We hope you have a wonderful day!
Your products are great! Keep up the good work:) I hope to get a SQ washer someday.
A 35 minuet cycle is not nearly long enough to get fabric properly clean you need much longer at least an hour
There was never an hour long cycle from 1950-early 2000's.
@@LaMarrBrewsterand that’s why clothes now come out cleaner with the new machines!!
What does overheating mean?
The motor is struggling with the larger load and is having to work harder, which can lead to overheating of the motor.
@@SpeedQueenHome How's the Maytag motor compared to the Speed Queen Classic Clean?
DAMN.
Way too many towels to begin with but I would take speed queen anyways
The speed queen isn’t doing shit the Maytag did way better look at the roll over before u comment something stupid
@@terrorblossom4829 I did change my mind actually, but no need to get bold just because your online
:/ wdym bold
@@terrorblossom4829 I actually bought a regular washer thank God it works great with the dual action agitator
What model did u get
1.Maytag is more quiet then speed queen I had one and that is loud. 2.Maytag agitated better and the clothes come cleaner in the Maytag 3.The Maytag is built much better
Tell me more about their plastic gears and outer tub, the lack of water level selection, the limited amonut of cycles.
The Speed Queen is more durable and reliable. I've already seen these Maytags break while under warranty.
I’ve heard SQ dealers can refuse to honor the warranty, is that true?
Depends if the consumer did something that they shouldn't with their product. I would read the consumer warranty bond from Speed Queen's website.
the speed queen would’ve done better if you hadn’t overloaded the machines
no machine overheats that easily.
Mine has never overheated lol
I've been hearing LOTS of problems with the Maytag from other users so I wouldn't be surprised if the Maytag did for real overheated in this test, it's no wonder why Maytag discontinued this washer.
@@panasonicvac4036 You have only repeated that same comment a dozen times!! Do you work for speed queen??
No I don't, in fact I don't even own a SQ machine.
@@panasonicvac4036 So why are you repeating it?
Maytag has the better agitator.
Front load better than top load
Both have their pros and cons.
I have a ge and a lg
Speed queen can quick wash
Em português por favor os comentarios
I have only gotten to :20 and already have an issue with this video. You see, I bought a SPEED QUEEN AWNE92SP113 8-9 yrs ago. Last week it stopped working. COMMUNICATION ERROR. We called the authorized dealer who sold it to us. They sent their authorized repairman. In the end, the repairman didn't do any diagnostic work at all and told us one of the boards had gone bad. Repair would cost $500 for bottom board. Left the door open it may be the top board - he couldn't be sure! (so much for expertise!) We decided to buy a new one. Went to same dealer. You are showing COLD WATER setting on this comparison???? Dealer told us to NEVER USE COLD WATER only OR ECO CYCLE because the first will shorten life of new TR7003WW we bought and the later will not clean clothes! My much loved Speed Queen bought 8-9 years ago cost $800. the new TR7003 cost $1500! I have learned from family the MAYTAG can do COLD only loads! Many of the girls in my family bought Speed Queen washers after I raved about mine. I never had to buy a new dryer. Still have my original dryer I bought when I married. It is a Kenmore. Still going strong 30+ years. The girls who bought dryers have all bought Maytags because the warranty is better than Speed Queen (we all try to buy commercial grade major appliances because they normally last longer. Sad to say the old Speed Queen died way too soon. And the new machine was delivered defective. And it was a truly horrible ordeal that ended with us having ZERO washing machines. The dealer took back the defective one and we were told we could go there tomorrow to pick up our check. We were return customers yet we were mistreated from the moment we called for service for the original machine. The serviceman claimed he called SPEED QUEEN. SPEED QUEEN had no record of it. The costs of the parts differed greatly from what dealer told us and what SPEED QUEEN told us. The new machine was damaged either when made or while in the hands of the dealer. It was not properly braced for transit from the store to our home. It was not properly leveled when delivered. The installers filled half the tub with hot water, shut the lid and left. The installers while hooking the new one up told us the "new SPEED QUEEENs have a lid lock that is very fragile, routinely breaks, the part is easy to replace and doesn't cost a lot!" The new machine didn't clean the first load correctly (5 pair of khakis) and the second load tried the next day didn't complete. During the middle or latter part of the rinse cycle the machine stopped and an error code happened. The code was not in the owners manual but found online. 'unlevel load". The load was a med. load of socks and t-shirts. It looked level to both hubby and myself. Dealer was immediately called. He had the opportunity to show he cared about what he sold and giving people what they paid for and simply offering to replace the defective/damaged machine. It was a floor model. We had been told it was first quality. And we paid for first quality. BUT instead he showed no interest in keeping us as customers and at every turn chose to make all as difficult as possible for us. The same goes for SPEED QUEEN customer care. They actually lied to us! As I write this I am without any machine at all. The dealer has both now! We had no reason to hope our old machine was properly cared for - no brace was used for it as it was removed from our home. And the repairman for this local store is zero for 2 when it comes to actually being able to diagnose what is wrong.
Bias video
SPEED QUEEN All Day Long!!!!!!! Winner!!
First of all lies that you seen they unpluged the maytag
Um where in the video did you saw that they unplugged the Maytag? I've already seen these Maytags break while under warranty. I don't think Speed Queen EVER unplugged the Maytag.
First of all the whistling is annoying. Second, it only took ONE POUND of laundry to send my Speed Queen into a vibrational frenzy
Bull! Fake News. I've had one for 10 years, never danced, thumped or vibrated once, no matter how I load it. I doubt you own one.
@@Thedonsmoney25823 Shutup.
La lavadora Maita lava mejor
Em ingles
Em português por favor os comentarios
Yea, if you have a load this large you need a commercial front loader