MacBook Pro Flexgate Follow Up! Has Apple Addressed The Issue???
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- Опубліковано 31 тра 2024
- In 2018, a number of MacBook Pro users-with models from 2016 and onwards-discovered a serious design flaw that causes the screen to fail after repeated opening and closing of the laptop over the course of a few years. The ensuing scandal was dubbed Flexgate, referring to the flex display cables causing the problem. Despite Apple’s refusal to acknowledge the issue, their latest MacBook Pros have a longer cable that may be attempting to make up for previous shortcomings.
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MacBook Pro 2016-2018 Flexgate Problem - iBoff RCC
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Macbook Pro 13"/15" 2016-2017 Flexgate. LCD stage light goes black after tilting. - Mac Plus
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Anyone else watching this video with their screen at a dumb angle? :')
That's me!!!!!
Yes this is my problem. But i can still plug it thru hdmi connector to my tv because the screen died
@@samanthaagneslumapas8388 Apple gave me a New Screen!!!!
@@DanielJackCosta for free ?
@@user-px2nq6rk9i YES!!!!!!
i brought the 2017 macbook pro thinking "Apple has the best quality and this macbook will last at least 5 years which is worth it for it's expensive price tag". Now i feel stupid.
everyone makes mistakes, its only money tho.
Sure, let me go get my iPhone 4, iPod Touch 5 & iPod Nano 6. They seem pretty existent to me 🤷🏻♂️ Actually did you know that eBay, Facebook marketplace, etc are full of them? It’s true, you should have a look sometime if you’re not too busy being blind
*fanboy.exe has stopped working*
@Derek Frampton actually my macbook air 2011 is still running
Edit: i also have a 2013 mbpro maxed out and a 2011 imac
well, what about my iMac from 2011 XD that thing is still up and running perfectly well ;) (written from that same imac)
The Craft Dude I’m waiting for someone to come along and be like “What about my Macintosh from 1984?” 😂
Tim Apple: It's not an issue, its a feature
LMAO and the Tim Apple😆😆😆
The new MacBook -- The first Mac that comes with stage lights. Change the way you enjoy your favourite content.
Now for only $3000.
Steve Jobs: Think different.
and you are opening the lid wrong.
Apple Genius: You could try only opening your display about 45° or using an external display, we have some good models here.
Tim Apple: “the lid wasn’t meant to be fully opened..”
bro you killed me
LOOOOOOOL
The cable is taut when the laptop is closed, so wider you open lesser is the stress on the cable. Faulty logic 😂
Tim Apple xD ua-cam.com/video/MFLKv8uQMBQ/v-deo.html
@Vishwajeet Babbar Probably yes because they're still using a flex cable that's just longer instead of the real display cable they used back in 2014.
Tim Apple doesn't care
Ain'tMyself that’s funny
It's really sad honestly. I remember how elated I was the first time I was able to save up and buy a Macbook Pro in 2010. It cost me around $2000, and it STILL WORKS perfectly. 9 years of daily use, without any problems until the Mac OS itself bricked it's firewire port. (I work in audio engineering, and firewire is still kind of useful in that field) It's not powerful enough to be my work computer any more, but it's still perfectly capable of being a daily use laptop. When I decided it was time to upgrade in lat 2017, I was appalled at how just...terrible the new Macbook Pro's are. The number of issues they've had since Steve passed is just embarrassing, and how they "handle" these problems is just childish. Since I couldn't bring myself to spend money on any new mac product, I switched to PC, and I have to say I was quite surprised and pleased with the Windows 10 experience. Booting up Windows 10 for the fist time had that nice, easy "sit back and relax" feeling that I remember from the first time I booted in the Mac OS back in 2010.
I feel you
Yeah 2010s were awesome laptop. No profit for Apple because you can fix them easily, and upgrade them. But Apple of today is a totally different story.
MacBook Pro 2015 is still pretty good
Omaer Khan if you’re waiting for a MacBook to buy, the ship has sailed. So many PC laptops crush the MBP in every way these days, for the same or less money.
Patrick Fouhy, no one of them runs macOS
Thank you ifixit for providing this information
Thanks iFixit! You guys are awesome
Tim Apple : "Mac No.1 customer satisfaction !" Apple 2018 october event
His name is Tim Apple ;)
@@lordhelmchen100 nice one 👍
Is the display on 2016 model interchangable with the updated one or youll have to change the whole screen every 2 years?
Using the MacBook's lid to open and close is general user behavior which we expect the user to do thousands of times and the keyboard is something you expect to be prone to dust and particles! Blaming the user for these problems is disgusting! I am a student who paid a hefty amount to buy a 2016 MacBook pro for designing and now with my display not working, I have to pay 45,000Rs (around 700$) to get it repaired and apple is not willing to help me with this issue. This is extremely disgusting, and we would like a replacement program for this!
Thank you for update...
$700 scam
I love my 2010 macbook pro more than my 2017 touchbar, the 2010 model feels solid and is amazing to type on. It has i7 with 8 gig ram and a new battery.... my 2017 is just sitting on the shelf gathering dust after the speaker blew up and enter key stopped working
Does Mac book air have the same issue ?cuz I think the design and technology would be the same ?
@IFixit are you selling the new (long 3mm ) flex cable ? What's the part number short & long ?
Thanks
It's a US$6 cable that they fixed to the display so....it will cost US$700 to repair/replace. As result of this design oversight - 1) Flex cable that's too short, 2) wrapped to close to the board, 3) fixed to the display - it has become too big of an issue for them to own up to. I'm sure if it was the $6 repair, we'd all have no problem having them repaired. Instead, I am carrying an external display around.
In the past, I usually bought Apple product when there were major model change.
After Steve Jobs era, I only buy minor change model because of reliability issues.
They cost more break more and are more costly to repair. If Apple made a car: Sir your spark plugs are bad we have to replace the engine that will be 30k!
Did they do this for the 2017 model too?
So far has any New MBP 15" got such damage? can anyone show if the MBP 15" cables are also too short to be durable?
So should I now buy 2018 model or not?
Bcoz I wasn't buying this bcoz of these issues only
This just happened yesterday to mine. Had just gotten it in December, so I Called in to apple and they were able to send me a box for repairs which i recieved today free of charge.. I'm glad it happened now and not later.
lucky you
What kind of cable is used in Macbook pro Vega graphics?
Does a new MacBook Air have a longer cable?
Would the 2018 display be compatible with the older models? That way you could switch them and make it all work. (especially if apple lowers the cost of them when it happens)
Same design. Pretty sure it can fit.
😅 2018ers!?
thank god
I seriously thought I had made a bad purchase but this video saved my ass .
Anybody else done with MacBooks at the moment?
And what about 2018 Air models?
My 2017 MBP 13' has same issue, is it possible the monitor cable used same design?
It's the exact same part. They are interchangeable in 2016 and 17
Is the longer cable located in every single 2018 macbook pro? Even in the first ones produced in July?
I hope that all of the 2018 models has the issue fixed! Because mine is from June
Up
I hope iFixit will have a look at one of the first one. And tell it to us
What if I replace the 2016 cable with the 2018? It will be compatible ?¿
Planned Obsolescence
Make a video on how pathetic the new keyboards are, even the latest butterfly style keyboards are having issues of multiple characters being inputted 😕
I have 2016 13 mac book pro , had exactly same issue along with battery problem and got it fixed both for free!
is the 13" macbook pro still suffer this problem ?
Wow this is insane, I just called them and they said they can't help me
Called Apple, they advised me to take it to one of their service centre's.They replaced the screen free of charge.
I'm curious whether the repaired 2016 models from Apple's replacement program has the longer cables.
no, i get this issue for 2017 models and replace the whole display from authorized service provider (my country don't have apple store) at the end of 2018 and then now today the screen acting up again!!
and this is frustating, i mean this cost $500!!
Same problem here. Black horizontal line at the bottom.Apple should offer an extended warranty program to address the issue.
Any UPDATES???
Classic Apple. Up front, they're like: it's not us, it's you. You're bending it wrong.
Internally: guys, we need to address this issue. This is serious.
Like...WHY??! If it's not an issue, then what the hell are you fixing?!
When did apple say that you were bending it wrong?
@@bibletwink666 Well, I hope never. :)) But anyway. It's an old reference to one of Steve Jobs' quotes on the iPhone 4 #Antennagate issue from back in the days: "you're holding it wrong". I was only paraphrasing. But if you google that, you'll get more info on the actual context.
@@batbam2594 yeah and they said that you were bending it wrong when exactly? They said you were holding it wrong over 6 years ago. Check your facts, wouldn't want to spread lies, would you?
@Derek Frampton oh and what lies do I spread?
@Derek Frampton Yeah, that was the original phrase. Only adapted to this particular issue. :)
I've been using macbook since 2007, mainly because of Mac OS and the design, currently still using MBP 2012 non retina that serves me well but still showing up its age (one of the memory slot stopped working but the machine can still be used even though it's slower). Their product used to last around 5 years, but lately I just found out about their questionable business practise and it seems like it just gets worse. They get really greedy, for something that's labelled a 'PRO' device, removing ports clearly won't accommodate the professionals needs. If I'm paying 2000 bucks for a pro device I expect it to work nicely out of the box, but no, I have to spend more money and buy the dongles. 2) The repairability gets WORSE. They soldered everything up, when big issue like this shows up they refuse to acknowledge it. Honestly back then I knew that I was paying premium but I can say that it delivered. Now I won't say the same
tldr, me a 10 years+ macbook user won't be using Apple product anymore in the future. Switching to windows and android after my 2012 MBP and iPhone 6 completely died.
I agree with you, it is not a good practice and it is not fair for us asumme the cost for a pro machine.
just came through a thought: would wrapping electrical tapes around the display cable - to help it strengthen itself - do a little help on the survival time of the cable? :P
There is no extra room. It would dull the edge of the board it's wrapping around but also increase the tension. Probably pop a connector at some point.
I hope, that in new MacBook air 2018 no this problem. This is my first macbook, and i won`t to nave bad experience with it.
Me too! :(
Hey,
Does anybody know about how many times you have to open and close the laptop before it gets ‘flexgate’ I’m thinking of buying a used 2017 MacBook Pro and I’m curious.
I would never buy it. Mine's broken, buy a cheaper new computer
HAHAAHHAHAHAHAHAHAHAHAHAHAAHAHAHHAAHAHAHHAHAHAHAHAHA .... WTF ?£
Is this issue fixed in 2020??
Some of my worries with modern Apple computers are becoming removed now. (:
My 2018 macbook pro 15'' also has this issue.
Chatted w apple support..1 day later I had prepaid overnite shipping box..FedEx picked up front door...2 days later was back delivered and fixed! Unbelievable customer service experience
Still under Apple care or under warranty¿? What model is yours?
MINE IS MBP2017 having same issue can anyone help me how to get this fixed
This doesn't happen to the MacBook Air right?
Not the first time and wont be the last time for Apple not admitting their mistakes !
I got this problem too with my MBP 15” 2016 year end model, used for only 1.6 year and this fkexgate issue happen... hope Apple would take the responsibility to fix their own faults...
Are the replaced displays from the 2018 model? I just got my 2016 MBP replaced, and I really don't won't to have to deal with this again in 1-2 years.
Nope, same year model. So you'll have the issue again.
Did you have to pay for the replacement? Also: 13 or 15”?
No They are denying it’s an issue. I have an 18 that’s not two months out of warranty and having the flex cable problem. Apple claims its not a wide spread issue and I do not know what I am talking about
Yeah baby! so glad to hear that my 2018 Macbook will live to see another few years! to bad for you 2017 and 2016ers
i have a 2018 and it is happening with mine too...
"Youre using it the wrong way." - Apple
LOOOOOOOOOl
another class action lawsuit ensues?
it seems like , apple ignore the issue of 2016-2017 model , and fix it on 2018 version to make people moved to 2018 version , a bit of shame ,myself already moved to thinkpad with 4years warranty and tougher MIL STD spec.
I hade to change my whole screen because the touch bar broke... one year later I have a flex gate issue? Are you kidding me?! Meanwhile my good old MBP 2010 is still working pretty well... If they still make the 2010 model, I'd buy it again... not this sh.t. Too sad.
Good that I’m still having a 2011 MacBook Pro
Mine died a hot death, it worked really, really well right up until it stopped working. I replaced it with a 2018 MBP
@Derek Frampton At nearly $4,000, I hope it lasts 8 years. I'm still angry about the 256GB internal storage. I must travel with external drives all the time
Zacchi4000 right!!!!!! Apple. I love to hate.
Gosh! My first own Macbook 13' 2018, I really hope it held well for many year onward~ Dislike windows 10 since bug on update.
I have the same issue, hopefully they will announce something soon.
Stefano if not, check your consumer rights. The chances are Apple should provide the repair for free. Even when out of warranty
Have this issue with my 2017 mbp, apple store said they can’t fix it for free. Very pissed and will not be buying MacBooks anymore
Addresses? Lol. More like denied it's an issue, making unseen changes and claimed like it never happened.
When I have a 2014 MacBook air and every one else has a falling screen XD
amongst all the premium laptops on the market only macbooks have that many problems
Mine literally just failed. 2017 MacBook Pro has been so bad. 2 new keyboards. 1 new motherboard and now this!!
My MacBook pro 2017 4 thunderbolt have same problem.
Yess glad to have the 2018 version whooohoo
Samme lol
Unfortunately there’s another issue dude, if you interested see Louis Rossmann vids 😂
Stefanus Yedidya yes i am sub to him but there one issue less
Kylian Philips yes i hope soo, i hope the 2018 issue doesn’t affect widely
Apple being Apple
Heyyy this video helped customer to get Apple's attention, now they will fix the 13 inches one for free. Could you use your influence to make aware that the same problem happens to the 15 inches model as well. Many thanks!
Apple store told me it’s a $475 plus tax repair and they only replace the screen
the 2018 model still had this issue though
Has anybody had the repair for their 2016 15 inch MBP with touchbar repaired with reduced/covered cost? Apple quoted me 900$ the other day which is crazy to me because 13 inch models can be repaired for free but those who spent more on the 15 inch dont?
Were you ever able to work something out with apple to get yours repaired? The display on my 3 yr old 15” MacBook Pro completely failed the other day because of this poor design and apple refuses to do anything to help with the cost of repair (which was quoted to be over $700).
@@kayleeschmidt7767 I believe there is currently an ongoing class action lawsuit and according to Apple I can continue to wait or receive a refund if they lose the case. I think it also depends on the Genius Bar technician you get paired with. Unfortunately I am just using a Lenovo for now but I’m hoping to get the MBP fixed under Apple cost soon. I will keep you updated!
@@iluvblackeyedpeas7 Have you any update about this? I too have this problem with my 2017 macbook pro 13 inch - not covered by the repair program- Apple quoted me 550 USD. I think its super bad style, since the 2017 has exactly the same screen/display that the 2016 which is covered has. Apple needs to own up!
Now that's a BAD APPLE
My display was destroyed by my cat, so I’m waiting on display replacement on my 2016 mbp, it should be done in a week, do you want to check what they put in it after that? Message me and I can bring laptop for check
Apple become somewhat ignorance company lately. A laptop this expensive should never have this quality issue problem. Can’t believe Apple didn’t fix this problem with some massive discount/free. It is their fault by design. And the cable damaged even under normal usage. Such a shame for a company that takes big pride with quality and such.
That's why I bought a refurbished (new battery + display) 2015 MBP with
dPGU. In December 2019! Because it is the last reliable PRO macbook.
Everything since 2016 is just trash. Faulty keyboard, faulty flex cable,
poor battery Whr, poor I/O selection, no Magsafe, no SD-port, speaker
problems, T2 problems... just pathetic. Majority of reviews and users
agree. Only the new 16" seems okay again.
i won't buy any Cook product until Tim Apple addressed these issues!
But they didn't fix for 15-inch ones, only 13-inch ones for namesake.
My gf has a defect on her screen. Genius bar told her that no one should ever close a hot notebook. Heat destroyed her screen and it's totaly her fault. She has to pay 650 euros.
That's the dumbest thing I've heard lmao. Apple hires people with no tech background whatsoever apparently.
stop buying apple; buy lenovo, dell, or any other brand notebook for 20% less and 10% better performance; if you hate windows go to tonymachardware.com and install a hackintosh onto it (macos on non-apple pc)
Dude its not a Genius Bar, it called a Moron Bar LOL
The introduction of the longer cable is not a solution to this issue. More pressure landing on Tim Apple.
i have the same issue on the 12 inch Macbook 2016 . The webcam is also non fucntional due to the hairline crack !!!
It started with my webcam not working as well...now the screen shuts down when i open it.
Sorry guys, what about the 2017 MacBook Pro? It belongs to the 2016 category?
yes it still uses the same display and cable
depends on manufacture date. if the date late then August 2018 - flexgate is fixed. Not a rumors - I have been disassembled my own MacBook Pro non-touchbar 13 2017 manufactured on 27 August 2018. There is no over-bending when display open to the limit.
@@user-de8xo5kq3w how did you find the manufacturing date? I only have import date on my box its Sep 2018
Tim Cook is driving Apple to hell :(
My cable is being replaced by Apple without having the whole screen replaced. So it appears they are able to replace the cable and not the screen.
Max Daniel Nidd which model you’re having? I read the article about this issue about a month ago, thinking that it probably won’t happen to mine. Unfortunately it just randomly happened last week. 2016 13” touchbar model.
Calvin Lim The 2017 13” MacBook Pro. The cable is costing me about £40 however they’re adding labour costs of about £60/£70 on top. I was surprised to find that they would replace just the cable, however that said that they could do it given the circumstances. Not sure whether it is a company wide service or not. I am only having to pay for this as Consumer Laws don’t apply to me as I bought the divide through Apple for Business website. The chances are consumer laws may apply to you and you won’t have to pay.
Bat Bam Apple have supplied me with a receipt confining the service and cable. Granted £100 is expensive for a cable but luckily it’s not £600/£700
Bat Bam. As do I thanks. I gave it them on Monday, and they say it should be ready to pick up today. Not too bad
Max Daniel Nidd how’s your macbook so far? Are you using the one with the touchbar or not?
Found Coop772
what is doing when its not testing nerf
Weird flex and not OK!
Tim apple wants know your location.
glad my macbook is 2015.
still it looks like apple itself is going for the low quality higher price route...
Great. RIP my sister's 13 in MBP for college. Already had to replace the entire logic board for a busted headphone jack. A HEADPHONE JACK. Apple Care is over by this point so...yeah.
Thats standard. Headphone jacks have been soldered to the motherboard from many manufactures for years now, not just Apple
@@seanh1988 Yeah, but my 2013 Macbook Pro is still chugging along. Hers broke in two months as a 2017 model.
How is this even acceptable?
My MacBook Pro have same problem #flexgate
Good ol’ planned obsolescence
its Suing Time!!
Apple delete every new post about this issue (they deleted mine). There isn't any active post about this issue. Shameful company: expensive products, bad quality, and NO support at all.
TL;DR
Apple is ripping you off as per usual.
This is basic stuff. How apple is dumb enough to have done this
And they want to shut down independent repair shop and they know more shit than Apple that’s crazy nah keep doing ur thing I fix it #rightorepair
What an utter disgrace that Apple has gone so low to the such a disgusting practise!
Talentless moneybags.