One thing I don't like about this Intercom is that it reveals it is dialing to the phone. It should ring like normal door bell, and means time ring the phone to owner.
Hi. Thanks for the feedback. However it should ring since the product is a Video Intercom device, not a door bell. In our product range we do sell Video Door Bells that you can find on our site 😀
Hi Yao Thanks for your responses. If this is urgent please contact support.uk@dahuatech.com We will look into the suggestion of creating this content in the future.
Hi just installed one and everything was working fine,then all of a sudden when u press the gate station it rings but when you answer you cn only here the person inside only and doesn't show the picture. It writes network failure . How do i solve this problem
Please go through the Dahuasecurity.com site and select your country then click contact us for the Dahua Technical support team in your region. If you are based within the UK Ireland Please go through our technical support team at support.uk@dahuatech.com
Hiya. Thanks for the question. That feature is default. On the DMSS APP with Video Intercom all you need to do is press the padlock unlock button and the door will open. This is on all models.
Please note that we, as Dahua UK and Ireland, can only handle technical support inquiries for our region. Each query must go through the technical support team in the relevant country. For technical support inquiries, I would like to advise you to visit www.dahuasecurity.com Please select the appropriate region on the top right corner of the page and navigate to "About Us | Contact Us" for further assistance. If you are based in the UK Ireland here is our technical team that can assist with this query. support.uk@dahuatech.com
What are some good locks that can be used? I need to lock/unlock a metal gate that is outdoors though
Thanks best video I've seen
The station can also Call the VTO correct? I am looking to have 6 VTO in classrooms, and the Station call individual VTO's , this is possible?
One thing I don't like about this Intercom is that it reveals it is dialing to the phone. It should ring like normal door bell, and means time ring the phone to owner.
Hi. Thanks for the feedback. However it should ring since the product is a Video Intercom device, not a door bell. In our product range we do sell Video Door Bells that you can find on our site 😀
Hello. Thanks for the video. How do we connect electric lock and Gate motor?
Hi Yao
Thanks for your responses. If this is urgent please contact support.uk@dahuatech.com
We will look into the suggestion of creating this content in the future.
Hi there, i can seem to get my lock function enabled , the 2 locks are faded out, any ideas ?
Mine just went straight to main screen did not let me set up?? Where do i select villa?
Use this method instead. It will only take a few moments to complete:
ua-cam.com/video/bi0L_Uu7RGY/v-deo.html
nice work 👌
Thank you!
Hi just installed one and everything was working fine,then all of a sudden when u press the gate station it rings but when you answer you cn only here the person inside only and doesn't show the picture. It writes network failure .
How do i solve this problem
Mine same problem.
Can I see also my cameras on the screen?
How do you change the ringtone? Can you upload a custom ring tone? The two that is preloaded are horrible!
Please go through the Dahuasecurity.com site and select your country then click contact us for the Dahua Technical support team in your region. If you are based within the UK Ireland Please go through our technical support team at support.uk@dahuatech.com
How can I get the option of opening via my phone-the app??
Hiya. Thanks for the question. That feature is default. On the DMSS APP with Video Intercom all you need to do is press the padlock unlock button and the door will open. This is on all models.
Mine says please enable multicast function of the router????
Mine too! Did you find a solution for that?
But that's gonna change the ip address every time we turn the internet modem, we need to use static ip address
Thanks will try and see if it works
Very well sir
Thank You :-)
Where can you insert the SD Card
Please note that we, as Dahua UK and Ireland, can only handle technical support inquiries for our region. Each query must go through the technical support team in the relevant country.
For technical support inquiries, I would like to advise you to visit www.dahuasecurity.com
Please select the appropriate region on the top right corner of the page and navigate to "About Us | Contact Us" for further assistance.
If you are based in the UK Ireland here is our technical team that can assist with this query.
support.uk@dahuatech.com
What is the name of the phone app?
DMSS - you can download from the app store.
Hi..i need add user
Which App I need for this?