Thank you for making this video. We put 30,000 dollars down on a new Toll Home but have NOT closed yet. They ran the Upstairs and Downstairs Carrier HVAC units without filters for at least four months. The unit SUSPENDED on the Ceiling of the Garage by braces FROZE up and the AIR TECH had to Wet Vac 8 or more gallons of water out and let it dry for 3 days. I videotaped the Drywall and Building Particles COATING the Aluminum Coils and the removal of the water. He was disgusted the builder hadn't put a FILTER upstairs or down. We sent them a letter stating that we wanted the home but feel they should replace the Units before we Close and Clean the DUCTWORK. What is your thoughts on this matter? Would you still by the TOLL home in North Florida? PLEASE PLEASE Respond...I need your expertise!
Hi Jeannie, so sorry to hear about your situation. We are based in NYC, so your market is not our area of expertise. That said, we would recommend working with a local HVAC professional and possibly a home inspector for their recommendations. They should be guiding you with information on the condition of the HVAC unit and possible damage to the structure.
Thank you for making this video. We put 30,000 dollars down on a new Toll Home but have NOT closed yet. They ran the Upstairs and Downstairs Carrier HVAC units without filters for at least four months. The unit SUSPENDED on the Ceiling of the Garage by braces FROZE up and the AIR TECH had to Wet Vac 8 or more gallons of water out and let it dry for 3 days. I videotaped the Drywall and Building Particles COATING the Aluminum Coils and the removal of the water. He was disgusted the builder hadn't put a FILTER upstairs or down. We sent them a letter stating that we wanted the home but feel they should replace the Units before we Close and Clean the DUCTWORK. What is your thoughts on this matter? Would you still by the TOLL home in North Florida? PLEASE PLEASE Respond...I need your expertise!
Hi Jeannie, so sorry to hear about your situation. We are based in NYC, so your market is not our area of expertise. That said, we would recommend working with a local HVAC professional and possibly a home inspector for their recommendations. They should be guiding you with information on the condition of the HVAC unit and possible damage to the structure.
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