Visit Pismo Beach with the SeaCrest OceanFront Hotel

[@ric3e]

I’d give this place a 5 star hotel I’ve been to this hotel and it was AMAZING

[@tamiaholmes863]

IF YOU’RE A PERSON OF COLOR, I WOULD NOT RECOMMEND THIS HOTEL!! My friends and I intended to enjoy our Spring Break in Pismo Beach this week and it was one of the worst experiences ever. We were unfamiliar to the guests residing here due to the color of our skin. They tried their hardest to make us feel uncomfortable. We were cussed out multiple times for no reason and also called the N-Word by a neighbor who we “disturbed”. They had both sides of the story but still claimed we were the problem even after reporting multiple situations. After leaving the spa pool before closing time, a worker walked up to us (4 black women) even though there were others within the same area, and asked if we stayed there and said that it looked like we didn’t stay there. We then told him about an incident with a neighbor and he attempted to follow us to our rooms. We asked for his information, he gave us a fake name and when we tried making him walk with us to the front desk, he disappeared. When trying to report the worker to the front desk, the desk worker laughed in our faces as if it was funny. What if something happened to one of us?? We were barely able to sleep because we didn’t feel safe at all. We then reported the issue in the morning to a woman who was very understanding and said that she would report it to the hotel manager with intentions to compensate us for the horrible stay. She offered us a later check out at no-cost but we were literally so uncomfortable that we just wanted to go home. Right before checking out, I spoke to another woman (TORRIE) who was being really nice at the time and said that she would call me at 9:30 to talk about everything that occurred, which never happened. While i’m home, she calls me at 10pm to tell me they were charging a $200 late checkout fee (we left well before 9am) and suddenly changed to a $200 smoking fee after telling them we left before checkout time. She then claimed we caused multiple neighbors trouble and honestly we all know the real reason here. They didn’t consider our side of the story and waited until we travelled back home to say all of these things. Overall this has truly been a traumatic experience. I will never stay at Seacrest and I will never recommend it to anyone!! Very unprofessional and unwelcoming.

[@tamiaholmes863]

Plus we never smoked in the room, we were barely even there. They basically found any reason to charge us. DO NOT STAY HERE