A Day in the Life of a Passenger Services Agent

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  • Опубліковано 13 вер 2024
  • Meet Lisa as she takes you on a behind-the-scenes look at life as a Swissport Passenger Services Agent at Zurich Airport

КОМЕНТАРІ • 22

  • @ranahamed147
    @ranahamed147 Рік тому +8

    Could you please translate it to English ?

  • @short.positive849
    @short.positive849 8 місяців тому +5

    Here's the translation for those who are looking for it :
    1
    00:00:00,000 --> 00:00:07,440
    Hello everyone, I'm Lisa. I work as an air traffic employee for Swissport and
    2
    00:00:07,440 --> 00:00:11,520
    today I'd like to show you my workday. Are you ready? Let's go!
    3
    00:00:11,520 --> 00:00:17,840
    I'm heading now to the gate of Singapore Airlines, where I'll take over the boarding. As
    4
    00:00:17,840 --> 00:00:22,320
    first, I make contact with other employees who help with the boarding process,
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    00:00:22,320 --> 00:00:27,280
    meet, discuss, and take care of questions and issues from waiting passengers.
    6
    00:00:31,000 --> 00:00:35,440
    As soon as we get the okay for boarding at the gate, I'm fully in my element.
    7
    00:00:35,440 --> 00:00:39,280
    The multitasking and successful passenger contact is always a
    8
    00:00:39,280 --> 00:00:42,680
    fascinating challenge and makes my work very varied.
    9
    00:00:42,680 --> 00:00:48,120
    I also like being an important link between the crew and the passengers, and
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    00:00:48,120 --> 00:00:54,920
    contributing to a smooth departure. Before you join a dedicated team,
    11
    00:00:54,920 --> 00:00:59,360
    like Singapore Airlines, you usually work for the first four to five
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    00:00:59,400 --> 00:01:04,160
    months mainly for Swiss in the Lufthansa Group Team. Swissport also offers you
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    00:01:04,160 --> 00:01:09,240
    various development opportunities, like Supervisor, Dispatcher, or Duty Manager.
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    00:01:09,240 --> 00:01:15,360
    As an air traffic employee at Swissport, you need a completed initial training and fluent
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    00:01:15,360 --> 00:01:20,880
    German and English skills. Mobility and flexibility are very important in our working hours from
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    00:01:20,880 --> 00:01:25,760
    early morning at quarter past four until after midnight, just as much as joy in customer contact.
    17
    00:01:26,160 --> 00:01:32,200
    So, did you like what you saw? If yes, then definitely apply at Swissport.
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    00:01:32,200 --> 00:01:34,200
    We look forward to your application.

    • @Ianmarley3004
      @Ianmarley3004 8 місяців тому +1

      Appreciate your translation!

  • @mostafaabas7833
    @mostafaabas7833 Рік тому +11

    Why there is no translation to English 😢

    • @MilitaireVideos
      @MilitaireVideos 5 місяців тому

      Because most Germans hate the English language. They prefer to hire Germans. When applying, they prefer to include people who have German descent and speak the language

  • @IfYouLetMeStay
    @IfYouLetMeStay Рік тому +10

    Wow, couldn’t provide subtitles or an English version?

  • @arbenita89
    @arbenita89 4 роки тому +1

    schöns Video

  • @navodyasri9690
    @navodyasri9690 6 місяців тому

  • @galaxygs96
    @galaxygs96 2 роки тому +4

    today my interview in your company 🙌

    • @valiachalifaa
      @valiachalifaa Рік тому +1

      How was your test after training???

    • @Mysteriousking24
      @Mysteriousking24 3 місяці тому

      ​@@valiachalifaa hii i got shortlisted in celebi, India.. can you please provide with the details like after the training what exam or test is conducted

  • @kyledamron1856
    @kyledamron1856 Рік тому +2

    I love swissport USA 🇺🇸 ♥️

  • @moviesync3131
    @moviesync3131 Рік тому +1

    Why English title then?

    • @shirleya1675
      @shirleya1675 10 місяців тому

      Exactly what I was thinking 🙄

  • @robertomedina2361
    @robertomedina2361 2 роки тому +2

    I looked with pleasure.

  • @tabatabelen40
    @tabatabelen40 2 роки тому +2

    how can I work in Swissport?

    • @Swissportintl
      @Swissportintl  2 роки тому

      Hello Javiera, thank you for your question. All jobs offered by Swissport can be found here: www.swissport.com/en/careers

    • @jbeachboy100
      @jbeachboy100 Рік тому

      @@Swissportintl do you have daytime jobs with swissport that aren't overnight?

  • @Mysteriousking24
    @Mysteriousking24 3 місяці тому

    Tf is she saying?!!!

  • @jhjjh-e6r
    @jhjjh-e6r 9 місяців тому

    Gave you my ramen lol. Yeah well your corporation gave me money, fortune 500 company to get rid of all of you and the warehouse, A new car, Evalation to the Australia, and the #1 largest retailer of Wine where I eat RAMAN ever SHift Completentary with Water and Chimicagas and Wine of 8000+ with discounts. Mr. Asian man at the warehouse. Keep your 1 raman. Keep New Zealand I drink the wine all the time

  • @Swissportintl
    @Swissportintl  2 роки тому +2

    Hi Fred, we understand your dissatisfaction and apologize for any inconvenience caused. Our employees always try to act professionally. As you're writing about your experience as an employee in Washington and this is the youtube channel of Swissport Zurich, we suggest you to contact our local HR in the US at us.hr@swissport.com. Since you mentioned our staff by name, we have to delete your comment. The publication of names of our employees is not permitted for reasons of data and personality protection. Thank you for your understanding.