Welcome on Board airBaltic Passenger Service Agent

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  • Опубліковано 23 гру 2024

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  • @blancaelenafernandezgenis6925
    @blancaelenafernandezgenis6925 2 роки тому +8

    Best job ever!!! And I also was fligth attendant, but as for me being check-in @ gate agent it's really more exciting than a FA

  • @cruisertechgt
    @cruisertechgt 6 років тому +48

    I wish we had this kind of customer service everywhere . Great airline

  • @trubecagaming
    @trubecagaming 5 років тому +12

    I am going to work as Check-in agent and this video helped me. Thanks :)

  • @susanafox2052
    @susanafox2052 5 років тому +133

    I am studying to become a Passenger Service Agent. I'm almost done but just gets so nervous thinking about the day I start work, as I'm a very shy person. I hope this career will give me the confidence i need.

    • @eratsonyvenelpaul3144
      @eratsonyvenelpaul3144 5 років тому

      Where are you learning?

    • @susanafox2052
      @susanafox2052 5 років тому

      @@eratsonyvenelpaul3144 I'm studying in New Zealand.

    • @Hajiaderaw
      @Hajiaderaw 5 років тому +1

      Susana Fox what is the test basis on

    • @shashinicharuka9860
      @shashinicharuka9860 5 років тому +3

      Can I know what are the things we want to study to become a passenger service agent.please and what type of courses to follow

    • @thebreathingtrees
      @thebreathingtrees 5 років тому +11

      @@shashinicharuka9860 you'll need to study Security &Safety, Dangerous Goods, possiblity ALTEA DCS system( for check-in, boarding, reservations or ticketing). Most of the times when you get accepted by a company, they already have those ready for you, because each employee must be educated accordingly. So if you have English language knowledge, any other possible proficiency diploma, then you should be just fine!

  • @kamikazeair4778
    @kamikazeair4778 11 місяців тому +2

    Her English is excellent & she has a very beautiful smile. Warmest regards from Australia to Latvia. 🐨🐨🐨🦘🦘🦘🟥⬜🟥 🟨🟩🟥 🟦⬛⬜

  • @epicentertainment1360
    @epicentertainment1360 5 років тому +25

    Her approach towards passengers is very smooth and elegant. I am going to start my career as a customer service agent pretty soon INSAALLAH. I really look forward to this job🙂🙂

  • @AbzVlogz
    @AbzVlogz 10 місяців тому +2

    My training as PSA will be tomorrow and I’m very nervous . Wish me luck 😢

  • @Testsubjectn
    @Testsubjectn Рік тому +7

    Got it, so basically to be the perfect check in agent you have to:
    - Speak English very well
    - Be polite even if passengers are rude to you
    - Never blink

  • @jian282
    @jian282 6 років тому +14

    I love to see how she loves her job. That really makes me smile 😊

  • @danieldhanpaul926
    @danieldhanpaul926 2 роки тому +5

    This information is very useful. I'll be a Passenger Service Agent in a few weeks.

    • @wissem1410
      @wissem1410 Рік тому

      Hi how are you doing can explain your experience to me please

    • @Thatblessedfamily
      @Thatblessedfamily 2 місяці тому

      I have an interview next week very nervous !

  • @iamarmaankhan
    @iamarmaankhan 9 місяців тому

    Great video. As with every team there is always mix baggage - good and bad staff members

  • @thebreathingtrees
    @thebreathingtrees 5 років тому +53

    Guys this is advertisement.. obviously it is going to be perfectly set..real life is way more harsh and chaotic, but remember to always keep your smile and stay professional!

  • @justingrinius
    @justingrinius 6 років тому +8

    The unruly passenger threw some major shade at the boarding gate :)

  • @ElJn-u3d
    @ElJn-u3d 2 роки тому

    wow i loved this,i am on training for this role I got an offer Dubai international airport check-in agent. I love this video,the presentation, and the voice are clear and good pro ethics . Thanks for this

  • @yuanz4653
    @yuanz4653 Рік тому

    Perfect presention! I have learned much from it

  • @Canonbyair
    @Canonbyair 5 років тому +3

    airBaltic is an excellent company. Great to fly with you. Me and my wife were on weekend around christmas. We were stunned how rude some people were in Riga. Only friendly people we meet were on airBaltic, the hotel and the airport.

    • @MrPonca77
      @MrPonca77 4 роки тому

      Attitudes will change when the Russian tanks are on the borders again

  • @QASIMARA
    @QASIMARA 5 років тому +24

    "I'm very sorry, but these rules apply to all passengers." Well said!

  • @123spirit7
    @123spirit7 5 років тому +4

    How did you handle with missed flight or flight cancellations ??

  • @ciarangillece7572
    @ciarangillece7572 3 роки тому +1

    I miss doing Travel and Tourism with Cabin crew in College and for my assignment I was asked by my lecture to reaseearch what A Passenger Services Agent does and this video really helped me Thanks so much 😂

    • @airbalticBT
      @airbalticBT  3 роки тому +1

      Glad to help with your assignment, keep up the good work!

    • @ciarangillece7572
      @ciarangillece7572 3 роки тому

      @@airbalticBT Aww thanks so much Air Baltic that is so kind of you to say thanks soo much! Cant wait to fly with you one day! Your a fantastic airline! Xx

  • @paulruiz4518
    @paulruiz4518 2 місяці тому

    Do you have to be a member of the CCCP to be a Flight Attendant?

  • @Cliphonical
    @Cliphonical 3 роки тому +1

    No flight remarks on the boarding page in altea

  • @bewsw7softfan353
    @bewsw7softfan353 2 роки тому +4

    It’s my dream job 💖

  • @HamCamRoll-
    @HamCamRoll- 6 років тому +3

    And what is the solution to a closed gate or missed flight . ?

  • @JuanMartinez-gj7ng
    @JuanMartinez-gj7ng 5 років тому +1

    Sweet!.. What a great video. I can't thank enough for making it.

  • @albertjohn815
    @albertjohn815 5 років тому +1

    good it's okk u can be to polite n to much smile..

  • @farhanabdulhamid4214
    @farhanabdulhamid4214 2 роки тому

    Wow Tnx bro good business ok thanks Dalta brother good

  • @onamnewyork7008
    @onamnewyork7008 4 роки тому +7

    One day I will be like you And my dream come true 🤞😭

    • @abaaba3257
      @abaaba3257 3 роки тому

      Amen me too🙏🏻😍🙏🏻

  • @helanraja5919
    @helanraja5919 3 роки тому +2

    Superb 🎉👍

  • @qonshik
    @qonshik 2 роки тому

    What about hand bag? If I have one hand bag and I both some think in Duty Free I cant take this on the bort???

  • @asifazam4512
    @asifazam4512 3 роки тому

    She talk about upgrading passengers from Economy class to Business. She kept that on the QT.

  • @naveedmalik2580
    @naveedmalik2580 5 років тому +1

    very good its helpful video thanks

  • @ufuktoprak6628
    @ufuktoprak6628 2 роки тому

    It's very nice, thank you, I am working at pegasus company in istanbul sabiha gokcen airport

  • @MatthewBluefox
    @MatthewBluefox 10 місяців тому

    Bus 22, take me home! :)

  • @viltaha4705
    @viltaha4705 6 років тому +1

    Excellent customer service delivery

  • @wivinaalcazar976
    @wivinaalcazar976 4 роки тому +1

    What course will you get if you want to become a passenger seat agent?

  • @ganeshganapathi3225
    @ganeshganapathi3225 2 роки тому

    I truly enjoyed ur video

  • @jakobhermann6475
    @jakobhermann6475 2 роки тому +2

    On the movie all is so beauti :) but reality is a bit different....

  • @gagikmikayelyan2811
    @gagikmikayelyan2811 2 роки тому

    When you work at the airport check in and you know what programe is the company works lol
    Isn’t it Altea ?

  • @thomaspawley8834
    @thomaspawley8834 5 років тому +9

    Why does she need to check visas on Riga to Tallin?

  • @danisaurr_
    @danisaurr_ 3 роки тому

    is this the same with being a gate agent? i have task to do a role play of being a gate agent and i really don’t know what to do rn hahshah

  • @dcg509
    @dcg509 3 роки тому +1

    I went to look for gate C4 but it explode

  • @parkerparker9378
    @parkerparker9378 2 роки тому

    Интересно а иногородним жилье предоставляете семейным которые хотят работать в вашей компании какие социальные гарантии для граждан?

  • @youngnurse9994
    @youngnurse9994 3 роки тому +2

    She sounds and acts like a robot!!! Lol lol

  • @wivinaalcazar976
    @wivinaalcazar976 4 роки тому +1

    I want to be a passenger seat agent someday

  • @slpson543
    @slpson543 2 роки тому

    Greetings from RASTER YOUTH SL P SON

  • @tessammy5286
    @tessammy5286 Рік тому

    The airport I wanna work at weren't like this... Just few questions and that's it. Not even a greeting

    • @belle3055
      @belle3055 Рік тому

      Life’s not a fairytale
      Grow up

  • @amitbhatia6934
    @amitbhatia6934 5 років тому +1

    I love this video☺️☺️☺️

  • @chefsaraot7316
    @chefsaraot7316 6 років тому +1

    How much given salary..plz tell.

  • @jessicagiraffact
    @jessicagiraffact 2 роки тому

    Hello, I'd like to know what kind of English level is required to become Airline Customer Service Agent. Is the B2 (upper Intermidiate) English level accepted? Thanks in advance

    • @airbalticBT
      @airbalticBT  2 роки тому

      Hi! Please check our Careers webpage for all the currently available job offers as well as all the requirements: careers.airbaltic.com/

  • @kalabrisella8675
    @kalabrisella8675 Рік тому

    I can’t wait ❤

  • @Redboy-bm8gr
    @Redboy-bm8gr 6 років тому +5

    Lmao the rude passenger

    • @belle3055
      @belle3055 Рік тому

      In real life they are worse

  • @MaxcareSunrise
    @MaxcareSunrise Рік тому

    Super

  • @erikh1041
    @erikh1041 3 роки тому +6

    this is not the reality for most airports, ground handling staff is usually not this informative or nice to people or their colleagues😂

    • @belle3055
      @belle3055 Рік тому +1

      We know life is not a fairytale

  • @albinabaybekova1993
    @albinabaybekova1993 3 роки тому +1

    👍👍👍

  • @dungtringuyen8415
    @dungtringuyen8415 6 років тому +4

    So beautiful

  • @bismaa316
    @bismaa316 Рік тому

    Which airport allow to work with a hijab?🥺

  • @thischanelisgone8981
    @thischanelisgone8981 7 років тому +3

    Labs video uzreiz gribas lidot ar airbaltic bet bail unnekad nesmu lidojis

    • @janisbanis6882
      @janisbanis6882 7 років тому +2

      Alen HD lidošana ir drošākais kas var buut

    •  7 років тому +2

      Tici man. Pirmā reize pienāks ja vien to ļoti gribēsi un soli pa solim tuvusies šim mērķim....arī pats.

    • @janisbanis6882
      @janisbanis6882 7 років тому +1

      tak lidot ir forshi, man patiik un man sanak 4x nedela lidojumi, zel tik ka lufthansa

    • @samantazlaugotne4699
      @samantazlaugotne4699 6 років тому

      Pašai arī bija beil bet nesen biju spiesta lidod. Pēc pacelšanās vairs bail nebija un pat nejutu ka esmu lidmašīnā. Ceru ka arī tev būs tikpat drošu un forši lidojumi.

    • @samantazlaugotne4699
      @samantazlaugotne4699 6 років тому

      @@janisbanis6882 Es pagaidām tikai Lufthansa esmu lidojusi nav nemaz tik slikti. Ceru drīzumā ar AirBaltic izlidot

  • @chatestrella5774
    @chatestrella5774 6 років тому +1

    Niceee

  • @sabarismith5992
    @sabarismith5992 6 років тому +1

    What is your monthly income

  • @dr.vineetkarambelkar6234
    @dr.vineetkarambelkar6234 4 роки тому +2

    I wish and hope that Airlines in India should learn something from this video... Just be Polite....

  • @jian282
    @jian282 6 років тому +2

    I wish that I knew her Instagram

  • @romeosierra5736
    @romeosierra5736 Рік тому

    BS n One of this will happen in real life, if they say hi to u means u are luck

  • @adrielsncesp
    @adrielsncesp 6 років тому +1

    delta is better

    • @minibloxa12
      @minibloxa12 4 роки тому

      I want to become passager agent what are the requiedment