I just got a new car through Uber xchange program I will be picking it up tomorrow because I needed 50/100 liability to drive the car off the lot. I will also start driving tomorrow or as soon as Uber starts me on the road😉😉 I live in Chicago I will be driving full time, these videos are like an tutorial for me thanks so much.
+shoshanna strader I wish you the best of luck. I hear Chicago is a very profitable market, you should do well. Congratulations on your new car! What did you get?
tips, are the best thing any uber driver can receive!!! Some nights I make more in cash tips than I do my actual fare!!! Customer service is #1 to getting a tip, i feel, and making the passenger comfortable, IE don't avoid long awkward silences, like Uberman said it's fun, way more fun than I could have ever thought!!! Suit yourself to your primary customer. Mine is college students going out, if your tailoring your rides towards airport pick-ups you need to be dressed very sharply, I can get away with looking like a college kid, and being professional, because of my actions when I pick them up, which makes them feel comfortable taking rides from me and gives me a big advantage over others I feel, also I don't want riders to worry about petty things like safety so although it sounds weird drive grandpa n grandma style when you have passengers, for their safety, personally I drive like a bat out of hell to go get them though after i get that ping :)!
Oh, I love you Uberman! You were my "go to" when I first started and still are! Gotta tell you this tho, being a 66 year old Grandmother of 10 is even better than being a sweet young thing as far as tips go!
I just started thinking about putting a TIP sign in my car aswell cause most people would TIP you and this seems like a Great Concept but I also want to have water bottles supplied chargers and GUM to get Great TIPS
aww, gee. I see what you mean. Any links for the box or anything? I got a square reader to take debit. I'm driving for lyft. Figure, I might as well, get a tip from these people, after all, what are the odds of driving the same person twice?
in this industry were I average after only uber`s fees and gas about $9 to $10 an hour working 9 to 11 hours shifts , if I get $20 or $40 in tips ,it represents 2 or 4 hours or more of saving my ass of painful driving!... I will be looking in to this!... like you said ,if it does not affect the ratings ,why not? Thanks again for great video!
FUCk-um....I just started driving 2 days ago, I drove my ass off (more than 25 riders) but didn't get a single tip. I am not gonna give any more 5 star ratings if I don't get a tip. I would support a revolt against uber if they don't start to say "please tip your driver" in their adds.
I was tipped once so far, but I don't know about getting the car full of candy or a jar tip. I only carry water, mint gum and a little trash compartment I posted that on the R3Z Solutions Facebook cause I don't want to make the Uber guys mad at me on the Uber network.
XEmeralDQueenX I have no water,mints or any other goodies for the pax and my rating has stay at 4.9, just be polite, professional and take them to their destination in a timely manner, unless Uber starts footing the bill for goodies then my pax are not getting any.
***** Hey YoYo thanks sorry I though calling you Yoyo was easirer lol, I'm a Lyft driver and sometimes they promote that we give candy and water and all that crazy stuff but I don't go crazy about it just a little if I can but I agree with all the tips you have said here thanks :)
XEmeralDQueenX at the end of every trip tell the pax they are getting 5 stars, you'll see that they get a smile on their faces and your rating starts going up, I know it works because when I just tell them "have a nice day" my ratings starts to go down, the only time that this works less than 50% of the time is when I get drunk people.
Hey Uber Man....I have a 2014 Acura MDX, black with black leather, doesn't that qualify for one of Uber's higher end categories? Uber Black or something? I am going to get my commercial license soon... just going to be part time, here in the Houston area...outside houston city limits we don't need that license but inside limits, yes, but that is also where the money is.
+Shane Jones Sadly, UberBlack is reserved for Mercedes, Lexus, BMW, Audi, Cadillac, etc. Don't get me wrong, the MDX is a great SUV. Just not for UberBlack. You should be able to get it on UberSelect though.
How would you feel if you left a waitress a tip in a restaurant and she said, "No, thanks?" If someone offers me a tip, I simply say, "Really not necessary, but thank you so much!" Enough said!
If it wasnt for the tips i would quit a long time ago. I didn't get big tips till i put my tip jar out that said. Tip appreciated! Uber drivers make a small percentage of the trips. The riders need to be informed we dont make as much as they think we do. I been making 5 to 15 dollars tips all time now even on 1 mile short rides. Definitely put a tip jar out and thank anyone who tips you but never beg. Uber hardly pays anything on short rides so they can eat a dick. Tips are awesome.
I was just suspended from Uber for using a profile picture that wasn't me. Uber gave me no warning to remove the profile picture. The suspension happened right out of the blue. It's been 2 days and I'm still waiting for a replay from Uber. My word to the rest of you...don't drive for Uber. Instead you might want to try and drive for Lyft. At least you get to talk to real humans instead of some inhuman robot who could care less about us humans.
HOW MANY TIMES DO YOU NEED TO POST THE SAME THING??? Ummmm?!?!? Really?!?!?! Of course you were suspended!!! LOL!! You can't be using someone else's picture to drive!! It's a HUGE security issue!!!
hello uber man. i think if they tip you tell them thank you so much you(customer) r the best. dont even say to customer it is not required coz on next trip to another driver they wont tip tim/her. 99%of customer dont tip you. i m a chicago uber driver, these people here are cheap as fuck. and you dont make that much money at all. never say no to tips...tip box sounds good but your rating is going to down to 1 or 2. dont ask for tips but if they tip you take it with a big smile. my opinion.
I never tell them that tipping is not required, unless they ask me how tipping works in Uber, for the rates we are getting in NJ, tipping should be a requirement, sometimes I feel that we are competing with NJ transit to say the least. and don't get me started on the cheap bastards that get driven for more than 30minutes and just leave the car like I should be tipping him for driving him/her home.
screw that. I would say. thank you. end of story --- uber is not special for chasless transaction . it is special because it is cheaper than taxi and car are in better shape. people should tip
They really need to add a tipping option. Maybe where it lets people leave feedback it can ask for a tip ??? jeez come on uber. lyft cost more and still has a tip option, which most do tip. Afterall, it is the service industry.
+Lili Kuhns Absolutely! That would be the perfect option. we make shit with this. Sure its fun, sure it's flexible, but we need to haul in more especially if it's up to the discretion of the rider. Like us better than a cabbie, let us know with some extra $
I've commented that in the app reviews. I want a way to tip the driver. And if they truly want to make it a cashless transaction then they need to add the option to tip. Customers know it's an OPTION not requirement.
I say "Thank you very much!" and accept the tip. Uber already tells our passengers not to tip so much that hardly anyone ever tips anymore. Working full time 5 or 6 days a week and over 40 hours, the most tips I've gotten totaled $30 for the entire week. I have signs right now, but I'm going to buy a tip jar/box soon. Taxi costs 2.5x the price of an Uber X, which is what my car qualifies for. They're saving tons of money, don't have to deal with a foreigner. choose the music, can charge their phones, etc. Tipping should be for good service, not tied to the price of the ride. Cheap asses lol
"don't have to deal with a foreigner"?? where the heck are you ride sharing? The queues at the airport are full of mohammeds and such. a lot of people from africa as well.
I don't drive for Uber or lyft. I tip $15.00 cash 95% of the time. And never under $10.00. I'd rather give $$ to the man trying to make ends meet. Than the long hauling taxi man.
Are you dumb or stupid....the longer a uber driver leaves the app running the more he makes, just like a meter in a taxi. I still use cabs myself because I have my regular cabbies haul me where I have to go. I tip them well and they treat me well and pickup and drop off is always on time early or right on time and they charge me less of a fare then normal so they can pocket more money themselves, therefore taking care of a driver or 2 that can't even afford to go buy a car to work for uber....which in fact has cut taxi drivers out of money but that's a whole different story. With your comment you sound like you broke and yelled and complained about cabbies driving you the long way and you're probably just punching in free promo codes for the uber rides and threw in the I almost always tip 15 dollars but sometime but sometimes 10...hahah and you know the difference between uber riders and lyft as one being broke and not the other hahah...What happened...do you use lyft when you get your govt. check and uber when you spent it all waiting on the next one ...say thank you now to me and all the other tax payers that you learned how to scam 😂 I bet we paid for your wedding too bahaha
Kind of good topic, however, here is America. Providing Service, safe ride. Of course tip is necessary. Every Passenger who said -Nice Ride, I will give you 5 stars. Always getting 1 star from me. Nice ride- Means at least $5 tip. Good Luck and Uber On
You do realize that telling people or hinting at them that tipping is not required is hurting not only yourself but other drivers as well? Uber is already pre programming it's customers not to tip by telling them it's not required. Why on earth would you not just take the money and say thank you very much? Think about the 1st time rider. Once you tell them they don't have to tip...they will no longer ever tip any future drivers again. They don't want to risk being told by another driver not to tip. It simply will never come up again. You are hurting the uber Driving Community with this advice. My advice to you is take the tip, say thank you, and go about your business
+Uber Man This is true but the fact of the matter is you are programming Uber riders to feel like tipping is not required. Tips mean gas support for drivers, gas support means more ubering, more ubering means more money for uber and it's drivers. My suggestion to anyone reading this is...don't listen to Ubermans advice on this matter. It's hurting all of you....take your tips, express gratitude in return, and leave it at that. NEVER discourage the customer....
ProWrestlingGamer I know this was 2-3 years ago but so true. If they are handing you a tip, just accept it. If you brought up the topic of tipping then it could come off as forcing a tip. Just let it happen and when it does take it.
Personally in this day and age,with the economy the way it is,when someone is polite,and gets you to your destination safely,a person should feel that a tip is in order,If they can afford to be driven around,they can darn well afford a tip.I just couldn't imagine getting out of that vehicle,especially knowing the struggle,and if they were kind ,and professional,not insisting they accept a tip.I think it's classy that you don't make people feel like it's required,but if someone has any kind of empathy,or a moral compass,they should definitely tip.Restaurants,and waitresses are brutal for that,sometimes they just add their own tip right into the bill,like who do they think they are?,what if the service was not up to my standards? that's up to me to decide,sometimes I tip big,and sometimes not so much,it really does vary on service.When another human being is catering to you,and making you feel special,or are being very kind,then they are going to get rewarded big,and they deserve it,no matter the occupation,i.e driver,waitress,nail technician,and so forth.Anyway,I like your videos,and I like your manners,and I hope you get blessed with some huge tips in the very near future,good luck.
NEVER REFUSE A TIP. Only a fool would do such a thing. Tipping makes up for all the shysters and Uber itself ripping you off. Accept graciously and don't EVER refuse.
nuclearsummerr Did I say ask for it? I said never refuse it when offered. Very different. And someone that gets you somewhere safely deserves a gratuity. The world is full of cheap money grubbing penny pinching bastards. Any excuse to not give up a scheckel, huh?
+nuclearsummer "I didn't start using Uber so I could pay MORE money." ... You realize you'd have to give your driver an insane tip ($15-20) just to MATCH the cost of a Taxi, right? Even if you tip $5-10, you still paid less for an Uber than you would've a Taxi. Us drivers pay for our own gas and maintenance, and keep our vehicles clean. That costs a lot of money. The fares being so cheap means it's difficult to earn a decent income after all the expenses, and on top of all of that Uber takes 25% of every single fare... We need tips.
thats funny I 1 star anyone who has a visible tip sign. Uber doesnt want thier customers feeling like they need to tip. I can't believe you do that to people. don't drive for uber if you don't like the fares. don't punish the rider because you have a sense of entitlement.
so it's okay to tip a crazy cab driver that's swirling all over the road and talks in a foreign language the entire time while they drive you like a maniac in their most often gross car, but when you get into someone's personal car that's clean, fresh and the driver takes care of you 'oh, no! I'm not going to tip. it's Uber!'
Assuming you're talking about uber driver in the USA. In the UK it is the complete opposite, minicab and taxi license's are hard to achieve over here, so anyone unqualified without correct working rights, often speaking different languages and being foreign, download the app and start driving.
Yes you may accept cash tips as an independent contracted UBER driver (UBER was sued for over 100 million because of the tip issue )It's illegal for UBER to tell you may not accept tips especially when you're not an UBER employee and you own the car. Likewise with passengers, they may tip the driver. Many passengers think that the tips are included in the fare which is not. I advise drivers to post a sign in the car explaining to the passengers that they have been wrongly informed and they can tip in cash if they wish to do so.
Ever since I switched to only accept Black and SUV requests I noticed people tip more often. I also get asked by passengers how tipping works and my response is always the same " It is not necessary but if you enjoyed your ride feel free to give what you feel is fair. Nine out of ten times those people tip generously.
Drove a Lyft passenger to Magic Mtn from LAX. Over 1 hr on the road as a 1 way trip. Return waa little more than 1hr. Guess what??? NO TIP. I think the industry has "Brainwashed" the public that tipping is not required, as it is built into the pricing. Would they take a taxi and NOT give the driver a tip? Probably not. Would they go to a restaurant and not leave a tip? Probably not. SO WHY DO THEY TREAT US WITH SO MUCH DISRESPECT?
Old Stock Canadian Barely. I went from a 4.9 to a 4.6 and stayed around that area. Later I started providing drinks ect. And was consistantly gettig 5 stars. I was also in one of the most expensive areas in the country with one of the highest per mile rates.
Hi Randy, In a lot of cultures it is very common to bring gifts to a visit, tip for service etc. It would be highly offensive to refuse one of these folk’s tips. Unfortunaley UBER advertises this “no cash” stuff. I’d recommend that a driver get a “square” or some other way to put a tip on a credit card and have that available for the folks that “only have three 100 bills” and aligator arms LOL.
Seriously if EVERY Uber driver just SWITCHED over to LYFT (trust that I LOVE UBER) there would be NO one to pick up pax with UBER and they would be FORCED to add a tipping option....those are the FACTS. Anyway we all know no one is going to do that so there you have it.
To all the people and Uber::: It's the riders choice if they want to tip it's fine and if they don't it's fine. Why Uber is not allowing the drivers to take tips? Is Uber making those tips? No not at all. Tipping is a personal choice...I will tip a uber driver if their car is clean, if they have beautiful fragrance in the car, if they have all charging system, they carry water and drives good....AND SOMETIMES I HEAR SAD STORIES OF UBER DRIVERS SO I TIP THEM I FEEL BAD FOR PEOPLE.....I mean $1 or $3 will not make a difference to us if we tip anyone! WE TIP BECAUSE WE ARE HAPPY OR SOMEBODY GIVES A GOOD SERVICE.....SO REALLY TIPPING SHOULD BE A PERSONAL CHOICE FOR RIDERS AND NO ONE SHOULD SAY NO TO TIPS IF SOMEBODY TIPS TAKE IT 😊😊😊
I bought an illuminated tip box with 4 USB ports for mobile charging on Etsy and it's like a money printing machine. It includes a nice placard with the Uber-compliant message about gratuity not being required. As soon as I installed it in my car, tipping went from being an occasional rare treat to being a routine part of any given ride. They just put the money in the box without a word. The riders like it (as evidenced by my 4.94 rating) and I don't roll without it.
I have a rating of 4.96 and have received 2 tips in my life. Uber passenger's are tight arses. 10km trip not required, but $1 for those small trips should be mandatory.
The solution is rather simple. Organize. ALL Uber drivers kick in $20 per month to support the co-op organizer. The organizer can then stop driving but sets up a communication platform for ALL drivers in each state. Negotiations are then opened with The higher ups. If reasonable rates are not re-administered to the general public the organizer calls a one day work stoppage in one market. Costing Uber or Lyft tens of thousands of dollars. This is not a union because a trust fund must be set up enabling drivers to ask for deductible money should they have an accident. That money will be supplied up to $500 which does two things. It should keep greed in check since the organizer will not be in a big money position The most important is the organizer cannot be corrupt. He cannot be anything other than someone wanting to see justice dealt to all drivers since this service is good overall and is here to stay. Secondly, this keeps the co-op clean and not classified as a union. Uber needs to be smacked around a few times each year until they learn what they should have read about in history books regarding unions and their effectiveness in the early 20th century. No wealthy persons in history ever got there alone. Drivers are in fact: The most important entity in the rideshare business and it's too bad the Travises of the world are blindly leading their companies to destruction.
and if you're not making that much money and they're not bringing them business and making the business when I ran a multi-millionaire business I made the business I made the stuff I know what you're talking about about sometimes it's slow sometimes not if you have and you treat people with respect and you give them courtesy and you are a hard worker like I am you will do everything in your power to make sure that those they any customers that you get or don't get someday that they will come back again and then that's how you would get paid and yeah I know it's just has a five stars with Rosa five stars and some people charge for the they want to take that same Uber driver rather they want to take the Uber I mean it's so much the people that I seen on the videos that I saw yesterday and I mean I wouldn't want to work to drive for Uber unless it changed I mean I don't want to see you were down sides and I don't want to see you're gone because your competitors are and imma let you know even though all captors went off checkered is one of them lift is another venue guy but after you work your bad seeds out I mean then Super will be stronger you back again I know how you guys started off I know you start off and you know different state different areas and now you're grown but you grown but look what's going on and some videos and I hope you win some of those boxes or hope those guys go to jail and you guys don't get penalized I just want to see something like that for autism kids and things like that or people that needs you guys that are low-income you guys grow and become stronger I work for and multi-millionaire business Michelle Sanders signing off phone number 313-8226 4119 call me if you need any more ideas I'm open and free no I won't charge28809
pshhh I don't follow uber's "protocol" when it comes to tipping or protecting myself. if someone tips me, I just graciously accept and tell them to have a great day, rest of their vacation, safe travels, etc.
5:10 he says" Uber gives you a set of guidelines and some rules." What guidelines and rules do they give you that says they may reduce fares by 40% overnight?!?In reality, any of these pro-Uber videos before January 2016 need to be deleted. Since they have dropped their fares so low, virtually none of this stuff applies anymore.
text I think it should be added to the card to Uber and an Uber take that amount depending if they're screaming or yelling at the customer because the customer or the Uber driver should not have that problem but Uber driver should not have no noise distract them to go to their destinations faithfully and I also think that you guys do need a meeting and I think that you need to make a uber Mart that I stressed it's badly so next time at chillers terrorism or anything is not make your mark something like a gold and white and black something unique where they cannot just take it say they're Uber drivers and they're not and other things like we have it on another page boundaries against Uber drivers the Uber person that pays Uber drivers you telling me drivers you're Your Own Boss you know how it is when hey you got what you know highest Bop now you don't think but it went to your head then you start getting stuff like that and then you realize hey I am by a regular person would do this I have to do what I have to do to make this Uber company run right plus there needs to be a meeting after I seen the videos that I see autism people do right over and write hands and customer yelling or whatever for the driver like I said if the driver doesn't like the person chat a little bit make sure they're comfortable get them to their destination comfortable nothing being thrown out the window make a note of that whatever you say and whatever I can help you there should be boundaries like I said customer even though it's computer right without that payroll person they wouldn't get paid okay now the check should go on the card you guys and then the church should go them and their check through the computer right and like I said make sure if you're getting ripped off sometimes like that hey put down payment charge them only one time for the car and take the rest of the payment I don't charge the other seat papers not that much at Office Max Depot and it was better and I think and my phone number 313-88264119 for one one 28809Michelle Sanders sign off
This is the biggest drawback for driving for UBER and the whole situation has me baffled. Why won't UBER add a tip option to their application ?. They say that it is inclusive, but we know that it is not, and if it was they have no business taking a percentage of it, which is why they are in court and apparently losing as a result of it. If the class action suits are ultimately successful, the court could very well order them to pay back retroactively for all the stolen tips. What has me baffled though, is why UBER is so stubborn on this issue. What would it cost them to add a tip option ? Do they really think they would lose market share as a result of this option ?. With rates being less then bus or Subway fare in many cities, I do not how understand how adding a 10 to 15% gratuity would hurt them at all. It would certainly help the drivers. So what is UBER's reason for not doing it ? Would love feedback. Incidentally, for those that might now be aware, Passengers are absolutely 100% convinced that they are NOT suppose to tip. If you are getting even 10% of your fares tipping, you are doing well. I have had passengers that I have befriended, made real long lasting friendships. They might praise you up and down, and you might appear as their best man at their wedding, or meet your future wife, yet at the end of the ride, no tip is forthcoming ! Why ? Because they are told not too ! and it feels awkward and inappropriate asking them, which I never do.
I just say that is not necessary to the tune of a 55 dollar tip on a 40 dollar fare last night I tried to refuse more than once but they wouldnt hear it as I got them out of a huge bind. I basically delivered car keys and I didnt have a rider I just took the keys from his wife at their home to a guy that lost his at midnight and had no way home. I would not do the tip box. If you do a great job people will tip you is what I am learning. Got a 20 dollar tip tonight for a 5 dollar fare.
I have a small cup holder in the back of my car where your feet would go in a sedan, one with a tip jar and the other with candy and sign above reading "tipping is greatly appreciated, but not required." typically gets me $2-3 more per trip which really helps me.
As someone who has used Uber many times (and is not a driver; not sure why I'm watching this, actually... lol), I can say that if someone said "No" and put their hand out to stop me, I'd be inclined to say "Ok" and take my money back. If someone did the alternative offered by Uber Man, I'd say "Please, take it" and give them the tip. Saying "No" and making a refusing gesture is a bad idea.
I made a little sign the said "Tips not required with Uber! But are appreciated" with a smiley face. My tips went from about $10 a night to $45! it works try it! thx for the idea!
good one is, "you don't have to, but bless your heart!" but i usually just say "oh, bless your heart, have a great night!" if you say "thank you" you are insinuating that is was expected and not following uber's policy.
Where I stay at...... .. the " At your own discretion box " should be filled with- Candy, Condoms, and Bondsman business cards. Seriously,... just saying.
I find your videos hilarious. I always wonder if people think you are like the uber Jesus. you clearly have things that work for you, but you are far from an expert.
I've got much more info on Uber from UM than the company. Thank you Randy. I did not drive the first part of this year while Uber Eats was introduced. In LA,Ca. It can easily be a time eater. Very seldom due they tip and many times they expect office delivery which brings in parking issues and more time. I feel tipping should always be involved when someone is handling my personal food.UM what is your position and knowledge on this new feature.
UberEats is not in my market as of yet. I feel the customer could meet you at the door, especially if it requires you to pay for parking, or around the block. Tipping should 100% be given if you provided timely service. I will try UberEats when it comes to my area. I've heard many people say it is working out very well for them. You're more than welcome, I love helping when I can.
Uber man, I myself have a tip jar, also from the same guy. And it is true. Now $60 for a Friday is a little low since I do more hours. But on a decent week I can hit $200 in tips easily. While still maintaining a 4.85 rating...
Great video. I have gotten some big tips. I have gotten several $20 tips. When someone hands me a $20 tip after maybe a $15 trip it almost puts me in to shock lol
Don't understand Uber's attitude to tipping especially in USA. Surely having tipping as an option is reasonable especially in a service industry. Uber should include a tipping option in the app. I'm a taxi driver in Sydney and we have taxi apps that display an optional tip incentive when job is flashed. Customer rationalizes that by offering a tip their job will be quickly filled. Of course the surge is an incentive on UberX but that is not controlled by the customer.
Like the videos... appreciate the tips and tricks. Been driving for Uber for almost 9 mos. Never had a problem, making money, (not tons, but ok)... thanks again!
Hey Uber Man, So I am currently building my own tipping box. with a 5 port usb charging station, gum, and water. I will also put signs up that explains that Uber doesnt say you cannot tip, but they do say we can accept them. I think its really going to work well. I will let you know and send you a personal message on how it looks in my car. Its going to be pretty awesome and unique. I dont think that riders can give you bad ratings like this.
In the DC market I guess gratuity is fixed into the app?? My customer asked me if we had the same thing in the chicago Market. I told her no (to the best of my knowledge it isn't) she handed we a 20 on the spot. I never ask for tips nor do I decline them if offered. Gas $$$$$
Uber Man, as a bit of a construction guy, I'm interested in some of the tip boxes you mentioned-- any links? I looks on eBay under "Uber Tip Boxes" and found nothing.
You the best uber man, you are the real deal, God bless you, your uniqueness is appreciated, keep up with the good work,and remember most people like you, don't let the negative comments affect you in any ways, that's what they want a response from you.. Just ignore them, that will show them that their negative comments don't count..
If you are given a tip, just accept it and say thank you. No need to let them know it's unnecessary, that makes them feel like you're ungrateful. even Uber says if you're tipped, go ahead and accept it.
Well because I Drive livery SUV and its pretty expensive and we do pretty good I tell people you don't need to tip me just tip uberx drivers they need the money LOL !
I am taxi driver in the uk and the passengers have the option of paying by cash or card and from experience passengers paying by cash are much more likeley to tip. When asked if if tipping is a requirement i always say it is discretionary
Have you heard of the legal battle between Uber and Massachusetts drivers over tips? Apparently, the drivers won and are allowed to put tip signs in their cars.
I tell people when they leave my car I'm giving you 5 stars you're such a cool rider! without saying it there's a quid pro quo there they'll give you 5 stars just about every time
UM, I think you may need to update this video since the lawsuit; I have not had time to read it, but some things change based on the lawsuit in San Fran.
So far I've only had one person try to tip me, but it turned out she didn't have any cash on her. I told her that I appreciate the gesture, and tipping isn't required for Uber, and to have a nice evening.
I went to the dollar store and got a plastic tip box, cut a hole in the top and put "thank you for riding with uber" on it and people have thanked me for having it in my car so they could tip.
I get that tips are not part of the process. What bothers me is when I take someone to the airport, load and unload their bags and they don't tip. That's just rude.
Hey Randy, How about something on Navigation, an what certain signs mean that come up on the screen. I was deactivated last week ( I cant believe this) as I fell below the 4.6 rating scale. I have class to attend next Thursday. Iam bummed out that this happened, and I feel insecure with navigation sometimes. Thank You, Sandra
I know Randy, it brought tears to my eyes. One girl said my contract was over bla bla then about 7 or 8 total one on my phone informed me I was deactivated. The second notice was a guy who said I cld be reinstated if after taking the class. So, I hurried an signed up for the class. I got one that said a comitee had decided on my contract was over I would be paid my final check best of luck. I informed them that I had already singed up for the class. Its been quiet for while. There are too many people who view an deal with your case its all so confusing
there is a blue circle that comes up with a time on it I have no idea what this is. another time a big blue circle chimmed in , I was on the ASU campus doing a shift from 3pm to 700 extra pay talking to the rider an I just ignored it I wondered if it were a surge call. an then other things pop up
Consider yourself lucky! If the driver refuses a tip, he probably has parts falling off his car and is putting you at risk. You all people that don't tip the driver...I laugh my ass off when the car falls apart at 70mph and slams your cheap ass into a cement culvert LOL!
Tipping is not required but I sure do appreciate it thanks! Boom simple
I just got a new car through Uber xchange program I will be picking it up tomorrow because I needed 50/100 liability to drive the car off the lot. I will also start driving tomorrow or as soon as Uber starts me on the road😉😉 I live in Chicago I will be driving full time, these videos are like an tutorial for me thanks so much.
+shoshanna strader I wish you the best of luck. I hear Chicago is a very profitable market, you should do well. Congratulations on your new car! What did you get?
who doesn't want tips? seriously? lol.
me
I don't want tips either.
tips, are the best thing any uber driver can receive!!! Some nights I make more in cash tips than I do my actual fare!!! Customer service is #1 to getting a tip, i feel, and making the passenger comfortable, IE don't avoid long awkward silences, like Uberman said it's fun, way more fun than I could have ever thought!!! Suit yourself to your primary customer. Mine is college students going out, if your tailoring your rides towards airport pick-ups you need to be dressed very sharply, I can get away with looking like a college kid, and being professional, because of my actions when I pick them up, which makes them feel comfortable taking rides from me and gives me a big advantage over others I feel, also I don't want riders to worry about petty things like safety so although it sounds weird drive grandpa n grandma style when you have passengers, for their safety, personally I drive like a bat out of hell to go get them though after i get that ping :)!
Oh, I love you Uberman! You were my "go to" when I first started and still are! Gotta tell you this tho, being a 66 year old Grandmother of 10 is even better than being a sweet young thing as far as tips go!
I just started thinking about putting a TIP sign in my car aswell cause most people would TIP you and this seems like a Great Concept but I also want to have water bottles supplied chargers and GUM to get Great TIPS
+FrankJDM Good idea!
Uber Man yeah brother make that lil extra cash to pay off Taxes or wear and tear on your car
Agree 100 percent Randy. Being Polite will go a long way. I just say "you do not have to tip me." Atleast I follow Uber's Policy.
'hi uber man, i wanted to see what the tip box looked like, that sounds like an amazing investment, and a good invention
PlanetJohn I changed my mind on it, because it is a very rough box for $50.
aww, gee. I see what you mean. Any links for the box or anything? I got a square reader to take debit. I'm driving for lyft. Figure, I might as well, get a tip from these people, after all, what are the odds of driving the same person twice?
LOL i get a advertisement for Lyft on your shirt for this video
A. Cobian That is too funny!! WOW...
I would personally always give a tip. They didn't have to accept the ride, and I like to show gratitude
in this industry were I average after only uber`s fees and gas about $9 to $10 an hour working 9 to 11 hours shifts , if I get $20 or $40 in tips ,it represents 2 or 4 hours or more of saving my ass of painful driving!... I will be looking in to this!... like you said ,if it does not affect the ratings ,why not? Thanks again for great video!
+Frank C You're most welcome.
FUCk-um....I just started driving 2 days ago, I drove my ass off (more than 25 riders) but didn't get a single tip. I am not gonna give any more 5 star ratings if I don't get a tip. I would support a revolt against uber if they don't start to say "please tip your driver" in their adds.
Hi great videos. Can you tell me how it works with has for your car. Is that out of pocket?
+Linda GonzaLez Thank you. I appreciate the compliment. As for gas, that is paid for 100% out of our pockets.
OK thanks
I was tipped once so far, but I don't know about getting the car full of candy or a jar tip. I only carry water, mint gum and a little trash compartment I posted that on the R3Z Solutions Facebook cause I don't want to make the Uber guys mad at me on the Uber network.
XEmeralDQueenX Post away! They can deal with it, or we will deal with them! :)
XEmeralDQueenX I have no water,mints or any other goodies for the pax and my rating has stay at 4.9, just be polite, professional and take them to their destination in a timely manner,
unless Uber starts footing the bill for goodies then my pax are not getting any.
***** Hey YoYo thanks sorry I though calling you Yoyo was easirer lol, I'm a Lyft driver and sometimes they promote that we give candy and water and all that crazy stuff but I don't go crazy about it just a little if I can but I agree with all the tips you have said here thanks :)
XEmeralDQueenX
at the end of every trip tell the pax they are getting 5 stars, you'll see that they get a smile on their faces and your rating starts going up, I know it works because when I just tell them "have a nice day" my ratings starts to go down, the only time that this works less than 50% of the time is when I get drunk people.
Hey Uber Man....I have a 2014 Acura MDX, black with black leather, doesn't that qualify for one of Uber's higher end categories? Uber Black or something? I am going to get my commercial license soon...
just going to be part time, here in the Houston area...outside houston city limits we don't need that license but inside limits, yes, but that is also where the money is.
+Shane Jones Sadly, UberBlack is reserved for Mercedes, Lexus, BMW, Audi, Cadillac, etc. Don't get me wrong, the MDX is a great SUV. Just not for UberBlack. You should be able to get it on UberSelect though.
By definition, tipping is an option. Telling a tipper that his tip is optional is absurd. Be gracious, say thanks, move on.
How would you feel if you left a waitress a tip in a restaurant and she said, "No, thanks?" If someone offers me a tip, I simply say, "Really not necessary, but thank you so much!" Enough said!
i just ordered a light up tip box what do you think of that.
hi question, how about for a toll the driver pay the toll or the rider
+Maharlika We pay it upfront, Uber reimburses us automatically each week.
ok coz i dint know how its goes but my rider offer a payment on toll, its my first time and first day to pass at the toll gate :-)
after you depreciate the car with the accelerate mileage you put on your car, insurance, auto service, you end up making a few dollars an hour.
Wrong. So very wrong.....
If it wasnt for the tips i would quit a long time ago. I didn't get big tips till i put my tip jar out that said. Tip appreciated! Uber drivers make a small percentage of the trips. The riders need to be informed we dont make as much as they think we do. I been making 5 to 15 dollars tips all time now even on 1 mile short rides. Definitely put a tip jar out and thank anyone who tips you but never beg. Uber hardly pays anything on short rides so they can eat a dick. Tips are awesome.
I was just suspended from Uber for using a profile picture that wasn't me. Uber gave me no warning to remove the profile picture. The suspension happened right out of the blue. It's been 2 days and I'm still waiting for a replay from Uber. My word to the rest of you...don't drive for Uber. Instead you might want to try and drive for Lyft. At least you get to talk to real humans instead of some inhuman robot who could care less about us humans.
HOW MANY TIMES DO YOU NEED TO POST THE SAME THING??? Ummmm?!?!? Really?!?!?! Of course you were suspended!!! LOL!! You can't be using someone else's picture to drive!! It's a HUGE security issue!!!
hello uber man. i think if they tip you tell them thank you so much you(customer) r the best. dont even say to customer it is not required coz on next trip to another driver they wont tip tim/her. 99%of customer dont tip you. i m a chicago uber driver, these people here are cheap as fuck. and you dont make that much money at all. never say no to tips...tip box sounds good but your rating is going to down to 1 or 2. dont ask for tips but if they tip you take it with a big smile. my opinion.
+dana pat I am an uber driver in Illinois/Chicago as well. I get all my tips from people in the burbs not the city.
+TheMovement85 city people r too demanding
+TheMovement85 where in the burbs do you drive?
Juan Saldana basically every burb. In one night I can end up in 5 different county's.
"Tipping is not required"
Fuck that shit. I'm taking the tip whether they like it or not. I DESERVED IT. PERIOD.
icantw8 Good deal man
Hells yes
+icantw8 haha yes.
+icantw8 Deserve? No. Earn? Yes.
no you dont
2:01 Video start
+georgyorgy2 Thanks, you saved me 1:15 minutes of my life. Technically you partially saved my life. :)
I never tell them that tipping is not required, unless they ask me how tipping works in Uber, for the rates we are getting in NJ, tipping should be a requirement, sometimes I feel that we are competing with NJ transit to say the least.
and don't get me started on the cheap bastards that get driven for more than 30minutes and just leave the car like I should be tipping him for driving him/her home.
screw that. I would say. thank you. end of story --- uber is not special for chasless transaction . it is special because it is cheaper than taxi and car are in better shape. people should tip
Tank0923 true that
I find it redundant when a company tells you to tell people tips are not a requirement.
Tipping by definition is optional.
+TheMovement85 True.
And In The Other Hand The Are Restaurants Who Call The Police On You Because You Refuse To Give Them A 20% Tip!!!!!
+TheMovement85 Isn't it mandatory in the U.S. to tip on restaurants?
Alfredo Z. No although some restaurants would try to add a tip to the bill for large party's of 10 or more but it isn't a law.
They really need to add a tipping option. Maybe where it lets people leave feedback it can ask for a tip ??? jeez come on uber. lyft cost more and still has a tip option, which most do tip. Afterall, it is the service industry.
+Lili Kuhns Absolutely! That would be the perfect option. we make shit with this. Sure its fun, sure it's flexible, but we need to haul in more especially if it's up to the discretion of the rider. Like us better than a cabbie, let us know with some extra $
no they don't we tip for everything now, just add it into the damn price, tired of having to guess or tip for everything.
I've commented that in the app reviews. I want a way to tip the driver. And if they truly want to make it a cashless transaction then they need to add the option to tip. Customers know it's an OPTION not requirement.
Do you tip your kid's teacher? The teacher's doing a service. Tipping should be outlawed and everyone should get a fairer wage and that's that.
Lili Kuhns iam moving to lyft I hate the way uber treat there drivers😨 plus there rate fare is very low 😨
I say "Thank you very much!" and accept the tip. Uber already tells our passengers not to tip so much that hardly anyone ever tips anymore. Working full time 5 or 6 days a week and over 40 hours, the most tips I've gotten totaled $30 for the entire week. I have signs right now, but I'm going to buy a tip jar/box soon. Taxi costs 2.5x the price of an Uber X, which is what my car qualifies for. They're saving tons of money, don't have to deal with a foreigner. choose the music, can charge their phones, etc. Tipping should be for good service, not tied to the price of the ride. Cheap asses lol
"don't have to deal with a foreigner"?? where the heck are you ride sharing? The queues at the airport are full of mohammeds and such. a lot of people from africa as well.
I don't drive for Uber or lyft. I tip $15.00 cash 95% of the time. And never under $10.00. I'd rather give $$ to the man trying to make ends meet. Than the long hauling taxi man.
We appreciate that. Thank you.
Bless you, I started driving for uber 2 days ago, I hustled and drove more than 25 separate rider and didn't get a single tip, disheartening.
Subdude that's uber and uber customer's. you should try Lyft. at least there a tip option in the app. no option with Uber.
Uber is scam try Lyft and soon Juno. Juno is all about the driver not all about the venture capital overlords.
Are you dumb or stupid....the longer a uber driver leaves the app running the more he makes, just like a meter in a taxi. I still use cabs myself because I have my regular cabbies haul me where I have to go. I tip them well and they treat me well and pickup and drop off is always on time early or right on time and they charge me less of a fare then normal so they can pocket more money themselves, therefore taking care of a driver or 2 that can't even afford to go buy a car to work for uber....which in fact has cut taxi drivers out of money but that's a whole different story. With your comment you sound like you broke and yelled and complained about cabbies driving you the long way and you're probably just punching in free promo codes for the uber rides and threw in the I almost always tip 15 dollars but sometime but sometimes 10...hahah and you know the difference between uber riders and lyft as one being broke and not the other hahah...What happened...do you use lyft when you get your govt. check and uber when you spent it all waiting on the next one ...say thank you now to me and all the other tax payers that you learned how to scam 😂 I bet we paid for your wedding too bahaha
Kind of good topic, however, here is America. Providing Service, safe ride. Of course tip is necessary. Every Passenger who said -Nice Ride, I will give you 5 stars. Always getting 1 star from me. Nice ride- Means at least $5 tip. Good Luck and Uber On
You do realize that telling people or hinting at them that tipping is not required is hurting not only yourself but other drivers as well?
Uber is already pre programming it's customers not to tip by telling them it's not required. Why on earth would you not just take the money and say thank you very much?
Think about the 1st time rider. Once you tell them they don't have to tip...they will no longer ever tip any future drivers again. They don't want to risk being told by another driver not to tip. It simply will never come up again.
You are hurting the uber Driving Community with this advice. My advice to you is take the tip, say thank you, and go about your business
+ProWrestlingGamer Well, we are all entitled to our opinions
+Uber Man This is true but the fact of the matter is you are programming Uber riders to feel like tipping is not required.
Tips mean gas support for drivers, gas support means more ubering, more ubering means more money for uber and it's drivers. My suggestion to anyone reading this is...don't listen to Ubermans advice on this matter.
It's hurting all of you....take your tips, express gratitude in return, and leave it at that.
NEVER discourage the customer....
+ProWrestlingGamer good advice I totally agree with you
+Butterfly Kisses lol thanks
ProWrestlingGamer I know this was 2-3 years ago but so true. If they are handing you a tip, just accept it. If you brought up the topic of tipping then it could come off as forcing a tip. Just let it happen and when it does take it.
Personally in this day and age,with the economy the way it is,when someone is polite,and gets you to your destination safely,a person should feel that a tip is in order,If they can afford to be driven around,they can darn well afford a tip.I just couldn't imagine getting out of that vehicle,especially knowing the struggle,and if they were kind ,and professional,not insisting they accept a tip.I think it's classy that you don't make people feel like it's required,but if someone has any kind of empathy,or a moral compass,they should definitely tip.Restaurants,and waitresses are brutal for that,sometimes they just add their own tip right into the bill,like who do they think they are?,what if the service was not up to my standards? that's up to me to decide,sometimes I tip big,and sometimes not so much,it really does vary on service.When another human being is catering to you,and making you feel special,or are being very kind,then they are going to get rewarded big,and they deserve it,no matter the occupation,i.e driver,waitress,nail technician,and so forth.Anyway,I like your videos,and I like your manners,and I hope you get blessed with some huge tips in the very near future,good luck.
sunnydayforever1 Thank you so much for this great comment. It's one of my favorites :)
: )
NEVER REFUSE A TIP. Only a fool would do such a thing. Tipping makes up for all the shysters and Uber itself ripping you off. Accept graciously and don't EVER refuse.
Any Uber driver who asks for a tip gets a one star rating. Sorry dawg. That's life. I didn't start using Uber so I could pay MORE money.
nuclearsummerr Did I say ask for it? I said never refuse it when offered. Very different. And someone that gets you somewhere safely deserves a gratuity. The world is full of cheap money grubbing penny pinching bastards. Any excuse to not give up a scheckel, huh?
+nuclearsummerr You should take a bus. I one star anyone who doesnt tip me
+nuclearsummer "I didn't start using Uber so I could pay MORE money." ... You realize you'd have to give your driver an insane tip ($15-20) just to MATCH the cost of a Taxi, right? Even if you tip $5-10, you still paid less for an Uber than you would've a Taxi. Us drivers pay for our own gas and maintenance, and keep our vehicles clean. That costs a lot of money. The fares being so cheap means it's difficult to earn a decent income after all the expenses, and on top of all of that Uber takes 25% of every single fare... We need tips.
thats funny I 1 star anyone who has a visible tip sign. Uber doesnt want thier customers feeling like they need to tip. I can't believe you do that to people. don't drive for uber if you don't like the fares. don't punish the rider because you have a sense of entitlement.
If you have a tip box, I would probably have some words on the top saying " Tips are not required, but very much appreciated" Thank You
so it's okay to tip a crazy cab driver that's swirling all over the road and talks in a foreign language the entire time while they drive you like a maniac in their most often gross car, but when you get into someone's personal car that's clean, fresh and the driver takes care of you 'oh, no! I'm not going to tip. it's Uber!'
That about sums it up!
Assuming you're talking about uber driver in the USA. In the UK it is the complete opposite, minicab and taxi license's are hard to achieve over here, so anyone unqualified without correct working rights, often speaking different languages and being foreign, download the app and start driving.
Yes you may accept cash tips as an independent contracted UBER driver (UBER was sued for over 100 million because of the tip issue )It's illegal for UBER to tell you may not accept tips especially when you're not an UBER employee and you own the car. Likewise with passengers, they may tip the driver. Many passengers think that the tips are included in the fare which is not. I advise drivers to post a sign in the car explaining to the passengers that they have been wrongly informed and they can tip in cash if they wish to do so.
Q: How do I tip you?
A: $$$ Throw your driver a buck, or ten.
missingremote Right? LOL
Ever since I switched to only accept Black and SUV requests I noticed people tip more often. I also get asked by passengers how tipping works and my response is always the same " It is not necessary but if you enjoyed your ride feel free to give what you feel is fair. Nine out of ten times those people tip generously.
Very nice!!!
You can say 'tip is not a requirement but thanks very much.....{take the tip}
You got it!
Drove a Lyft passenger to Magic Mtn from LAX. Over 1 hr on the road as a 1 way trip. Return waa little more than 1hr. Guess what??? NO TIP. I think the industry has "Brainwashed" the public that tipping is not required, as it is built into the pricing. Would they take a taxi and NOT give the driver a tip? Probably not. Would they go to a restaurant and not leave a tip? Probably not. SO WHY DO THEY TREAT US WITH SO MUCH DISRESPECT?
+Steve Finestone I agree. I wish I knew why it was this way.
With my tip sign i have brought home over 150 in tips on a sat night.
Daaaaamn!!!!! Very nice!!!
James White but did it hurt your ratings?
Old Stock Canadian Barely. I went from a 4.9 to a 4.6 and stayed around that area. Later I started providing drinks ect. And was consistantly gettig 5 stars. I was also in one of the most expensive areas in the country with one of the highest per mile rates.
What drinks do you provide?
Adriana Cervantes Just water I would never do soda or juice becuase it stains
Hi Randy,
In a lot of cultures it is very common to bring gifts to a visit, tip for service etc. It would be highly offensive to refuse one of these folk’s tips. Unfortunaley UBER advertises this “no cash” stuff. I’d recommend that a driver get a “square” or some other way to put a tip on a credit card and have that available for the folks that “only have three 100 bills” and aligator arms LOL.
How about a sign that says; UBER DOES NOT REQUIRE TIPS, BUT MY WIFE APPRECIATES THEM..
LOL
Dude please quit apologizing! You don't need to make any excuses, you're doing a fine job. LOL
+Rusty Shackleford I'm sorry lol.. JK JK JK Thank you.
Seriously if EVERY Uber driver just SWITCHED over to LYFT (trust that I LOVE UBER) there would be NO one to pick up pax with UBER and they would be FORCED to add a tipping option....those are the FACTS. Anyway we all know no one is going to do that so there you have it.
To all the people and Uber::: It's the riders choice if they want to tip it's fine and if they don't it's fine. Why Uber is not allowing the drivers to take tips? Is Uber making those tips? No not at all. Tipping is a personal choice...I will tip a uber driver if their car is clean, if they have beautiful fragrance in the car, if they have all charging system, they carry water and drives good....AND SOMETIMES I HEAR SAD STORIES OF UBER DRIVERS SO I TIP THEM I FEEL BAD FOR PEOPLE.....I mean $1 or $3 will not make a difference to us if we tip anyone! WE TIP BECAUSE WE ARE HAPPY OR SOMEBODY GIVES A GOOD SERVICE.....SO REALLY TIPPING SHOULD BE A PERSONAL CHOICE FOR RIDERS AND NO ONE SHOULD SAY NO TO TIPS IF SOMEBODY TIPS TAKE IT 😊😊😊
I bought an illuminated tip box with 4 USB ports for mobile charging on Etsy and it's like a money printing machine. It includes a nice placard with the Uber-compliant message about gratuity not being required. As soon as I installed it in my car, tipping went from being an occasional rare treat to being a routine part of any given ride. They just put the money in the box without a word. The riders like it (as evidenced by my 4.94 rating) and I don't roll without it.
I have a rating of 4.96 and have received 2 tips in my life. Uber passenger's are tight arses. 10km trip not required, but $1 for those small trips should be mandatory.
The solution is rather simple. Organize. ALL Uber drivers kick in $20 per month to support the co-op organizer. The organizer can then stop driving but sets up a communication platform for ALL drivers in each state. Negotiations are then opened with The higher ups. If reasonable rates are not re-administered to the general public the organizer calls a one day work stoppage in one market. Costing Uber or Lyft tens of thousands of dollars. This is not a union because a trust fund must be set up enabling drivers to ask for deductible money should they have an accident. That money will be supplied up to $500 which does two things. It should keep greed in check since the organizer will not be in a big money position The most important is the organizer cannot be corrupt. He cannot be anything other than someone wanting to see justice dealt to all drivers since this service is good overall and is here to stay. Secondly, this keeps the co-op clean and not classified as a union. Uber needs to be smacked around a few times each year until they learn what they should have read about in history books regarding unions and their effectiveness in the early 20th century. No wealthy persons in history ever got there alone. Drivers are in fact: The most important entity in the rideshare business and it's too bad the Travises of the world are blindly leading their companies to destruction.
and if you're not making that much money and they're not bringing them business and making the business when I ran a multi-millionaire business I made the business I made the stuff I know what you're talking about about sometimes it's slow sometimes not if you have and you treat people with respect and you give them courtesy and you are a hard worker like I am you will do everything in your power to make sure that those they any customers that you get or don't get someday that they will come back again and then that's how you would get paid and yeah I know it's just has a five stars with Rosa five stars and some people charge for the they want to take that same Uber driver rather they want to take the Uber I mean it's so much the people that I seen on the videos that I saw yesterday and I mean I wouldn't want to work to drive for Uber unless it changed I mean I don't want to see you were down sides and I don't want to see you're gone because your competitors are and imma let you know even though all captors went off checkered is one of them lift is another venue guy but after you work your bad seeds out I mean then Super will be stronger you back again I know how you guys started off I know you start off and you know different state different areas and now you're grown but you grown but look what's going on and some videos and I hope you win some of those boxes or hope those guys go to jail and you guys don't get penalized I just want to see something like that for autism kids and things like that or people that needs you guys that are low-income you guys grow and become stronger I work for and multi-millionaire business Michelle Sanders signing off phone number 313-8226 4119 call me if you need any more ideas I'm open and free no I won't charge28809
pshhh I don't follow uber's "protocol" when it comes to tipping or protecting myself. if someone tips me, I just graciously accept and tell them to have a great day, rest of their vacation, safe travels, etc.
5:10 he says" Uber gives you a set of guidelines and some rules." What guidelines and rules do they give you that says they may reduce fares by 40% overnight?!?In reality, any of these pro-Uber videos before January 2016 need to be deleted. Since they have dropped their fares so low, virtually none of this stuff applies anymore.
+Jonathan Philmore Those are located in the TOS that you agreed to when joining Uber. The ones most of you never bothered reading.
text I think it should be added to the card to Uber and an Uber take that amount depending if they're screaming or yelling at the customer because the customer or the Uber driver should not have that problem but Uber driver should not have no noise distract them to go to their destinations faithfully and I also think that you guys do need a meeting and I think that you need to make a uber Mart that I stressed it's badly so next time at chillers terrorism or anything is not make your mark something like a gold and white and black something unique where they cannot just take it say they're Uber drivers and they're not and other things like we have it on another page boundaries against Uber drivers the Uber person that pays Uber drivers you telling me drivers you're Your Own Boss you know how it is when hey you got what you know highest Bop now you don't think but it went to your head then you start getting stuff like that and then you realize hey I am by a regular person would do this I have to do what I have to do to make this Uber company run right plus there needs to be a meeting after I seen the videos that I see autism people do right over and write hands and customer yelling or whatever for the driver like I said if the driver doesn't like the person chat a little bit make sure they're comfortable get them to their destination comfortable nothing being thrown out the window make a note of that whatever you say and whatever I can help you there should be boundaries like I said customer even though it's computer right without that payroll person they wouldn't get paid okay now the check should go on the card you guys and then the church should go them and their check through the computer right and like I said make sure if you're getting ripped off sometimes like that hey put down payment charge them only one time for the car and take the rest of the payment I don't charge the other seat papers not that much at Office Max Depot and it was better and I think and my phone number 313-88264119 for one one 28809Michelle Sanders sign off
We love you too,! Randy..... your very Helful an informative on all having TO do with uBER
Thank you. :)
This is the biggest drawback for driving for UBER and the whole situation has me baffled. Why won't UBER add a tip option to their application ?. They say that it is inclusive, but we know that it is not, and if it was they have no business taking a percentage of it, which is why they are in court and apparently losing as a result of it. If the class action suits are ultimately successful, the court could very well order them to pay back retroactively for all the stolen tips.
What has me baffled though, is why UBER is so stubborn on this issue. What would it cost them to add a tip option ? Do they really think they would lose market share as a result of this option ?. With rates being less then bus or Subway fare in many cities, I do not how understand how adding a 10 to 15% gratuity would hurt them at all. It would certainly help the drivers.
So what is UBER's reason for not doing it ? Would love feedback.
Incidentally, for those that might now be aware, Passengers are absolutely 100% convinced that they are NOT suppose to tip. If you are getting even 10% of your fares tipping, you are doing well. I have had passengers that I have befriended, made real long lasting friendships. They might praise you up and down, and you might appear as their best man at their wedding, or meet your future wife, yet at the end of the ride, no tip is forthcoming ! Why ? Because they are told not too ! and it feels awkward and inappropriate asking them, which I never do.
They don't day it's included anymore (cause its not and that's a flat out lie) now they say it's ""not required ""
They don't **say** it's included anymore
According to Shakespeare Oberon is king of the Fairies so I think 'Stay Uber Strong is better '
I just say that is not necessary to the tune of a 55 dollar tip on a 40 dollar fare last night I tried to refuse more than once but they wouldnt hear it as I got them out of a huge bind. I basically delivered car keys and I didnt have a rider I just took the keys from his wife at their home to a guy that lost his at midnight and had no way home.
I would not do the tip box. If you do a great job people will tip you is what I am learning. Got a 20 dollar tip tonight for a 5 dollar fare.
Very nice!! Thanks for sharing that experience!
.
I will never turn tips fu*** Uber ..there rates suck so if they need the drivers to turn tips then they have to work on there rate fare it's insane 😨
I have a small cup holder in the back of my car where your feet would go in a sedan, one with a tip jar and the other with candy and sign above reading "tipping is greatly appreciated, but not required." typically gets me $2-3 more per trip which really helps me.
Good to hear man!
Michael hi could you show a pic on how you have the tip jar
As someone who has used Uber many times (and is not a driver; not sure why I'm watching this, actually... lol), I can say that if someone said "No" and put their hand out to stop me, I'd be inclined to say "Ok" and take my money back. If someone did the alternative offered by Uber Man, I'd say "Please, take it" and give them the tip. Saying "No" and making a refusing gesture is a bad idea.
+ThatUncutRaw Thank you.
I made a little sign the said "Tips not required with Uber! But are appreciated" with a smiley face. My tips went from about $10 a night to $45! it works try it! thx for the idea!
+Tondog65 Nice!! :)
Thanks for your tips mate. I'm an uber driver here in Sydney Australia. Been driving for 3 months. Love it! Just joined your fb network. ;)
Adrian McHarg Shout out to the land down under mate! Happy to have you!
good one is, "you don't have to, but bless your heart!" but i usually just say "oh, bless your heart, have a great night!" if you say "thank you" you are insinuating that is was expected and not following uber's policy.
djmarkcotter Good point.
It's not a requirement but UBER should allow tips just like Lyft does. STOP BEING CHEAP and tip the driver.
I'm thinking if a passenger offers a tip something like "Are you sure? I'm happy with a positive review." would be appropriate. thoughts?
MikeM8891 I love it!!
I took an Uber and the driver had a small sign in her car soliciting tips.
Where I stay at...... .. the " At your own discretion box " should be filled with- Candy, Condoms, and Bondsman business cards. Seriously,... just saying.
Jason Olliff Condoms.. LOL... Not a bad idea!
"Like, Comment, Subscribe, and Drive on"
I find your videos hilarious. I always wonder if people think you are like the uber Jesus. you clearly have things that work for you, but you are far from an expert.
+Chris Staley Ok, well that is your opinion, and you're allowed to be wrong. ;) LOL
I've got much more info on Uber from UM than the company. Thank you Randy. I did not drive the first part of this year while Uber Eats was introduced. In LA,Ca. It can easily be a time eater. Very seldom due they tip and many times they expect office delivery which brings in parking issues and more time. I feel tipping should always be involved when someone is handling my personal food.UM what is your position and knowledge on this new feature.
UberEats is not in my market as of yet. I feel the customer could meet you at the door, especially if it requires you to pay for parking, or around the block. Tipping should 100% be given if you provided timely service. I will try UberEats when it comes to my area. I've heard many people say it is working out very well for them. You're more than welcome, I love helping when I can.
Uber man, I myself have a tip jar, also from the same guy. And it is true. Now $60 for a Friday is a little low since I do more hours. But on a decent week I can hit $200 in tips easily. While still maintaining a 4.85 rating...
+miguel rocha Cool man!
Great video. I have gotten some big tips. I have gotten several $20 tips. When someone hands me a $20 tip after maybe a $15 trip it almost puts me in to shock lol
Ghislaine Hiers Good to hear! Thanks!
Don't understand Uber's attitude to tipping especially in USA. Surely having tipping as an option is reasonable especially in a service industry. Uber should include a tipping option in the app. I'm a taxi driver in Sydney and we have taxi apps that display an optional tip incentive when job is flashed. Customer rationalizes that by offering a tip their job will be quickly filled. Of course the surge is an incentive on UberX but that is not controlled by the customer.
leroyybrown I couldn't agree with you more brother.
Like the videos... appreciate the tips and tricks. Been driving for Uber for almost 9 mos.
Never had a problem, making money, (not tons, but ok)... thanks again!
+Dean Pattison You're welcome. Thank you for watching, and commenting. I hope you continue to be profitable. #UberOn
Hey Uber Man,
So I am currently building my own tipping box. with a 5 port usb charging station, gum, and water.
I will also put signs up that explains that Uber doesnt say you cannot tip, but they do say we can accept them.
I think its really going to work well. I will let you know and send you a personal message on how it looks in my car. Its going to be pretty awesome and unique.
I dont think that riders can give you bad ratings like this.
I'm excited to see it!
In the DC market I guess gratuity is fixed into the app?? My customer asked me if we had the same thing in the chicago Market. I told her no (to the best of my knowledge it isn't) she handed we a 20 on the spot. I never ask for tips nor do I decline them if offered. Gas $$$$$
chad mackey The tip Is not built in to the app. Not at all.
Uber Man, as a bit of a construction guy, I'm interested in some of the tip boxes you mentioned-- any links? I looks on eBay under "Uber Tip Boxes" and found nothing.
+Shawn Evans No, the only tip boxes I saw were pretty sketchy. I don't promote junk. Sorry.
You the best uber man, you are the real deal, God bless you, your uniqueness is appreciated, keep up with the good work,and remember most people like you, don't let the negative comments affect you in any ways, that's what they want a response from you.. Just ignore them, that will show them that their negative comments don't count..
Juan Vargas Thanks, I appreciate that.
Uber has launched tipping in Virginia Beach today !!!!!
I got the notification today. For UBER and Uber eats
Yes sir! 121 cities today :)
Great Video..... Your right about what to do. It's very professional. Your Uber Driver Friend.
Thanks, I appreciate the comment.
If you are given a tip, just accept it and say thank you. No need to let them know it's unnecessary, that makes them feel like you're ungrateful. even Uber says if you're tipped, go ahead and accept it.
Looking back, I do agree with you today.
I got my first $5 tip the other day and I was happy to take it!...LOL!!
Niiice!!
Well because I Drive livery SUV and its pretty expensive and we do pretty good I tell people you don't need to tip me just tip uberx drivers they need the money LOL !
zenguy DAMN!!! LOL
Good commonsense advice as usual. The kind you needn't hesitate to get some financial benefit with. Your original catchphrase uber on sounds better.
Ayad Saleh Duly noted, and I will return to it! :) Thank you.
What kind of things do you guys do to earn tips? I just started Uber last week and got tipped once but I didn't do anything special. Any suggestions?
Lee0018 I don't do anything special really. Just drive
I am taxi driver in the uk and the passengers have the option of paying by cash or card and from experience passengers paying by cash are much more likeley to tip.
When asked if if tipping is a requirement i always say it is discretionary
+richies quest That's pretty cool. We do not have that over here.
Have you heard of the legal battle between Uber and Massachusetts drivers over tips? Apparently, the drivers won and are allowed to put tip signs in their cars.
I did hear about that. Very cool story!!
I tell people when they leave my car I'm giving you 5 stars you're such a cool rider! without saying it there's a quid pro quo there they'll give you 5 stars just about every time
zenguy That is a great way to get 5* ratings!!
Finally got all my duckies lined up and am ready to start driving. I hope it is all it's cracked up to be.
+Dan Spurling Please keep us updated on how it goes for you.
Ummmmmm, did this guy just say he has been on medication and driving for over 14 hours? What state is he in and what does he call medication?
+Billy Bandit Fun times!! ;)
UM, I think you may need to update this video since the lawsuit; I have not had time to read it, but some things change based on the lawsuit in San Fran.
I made an updated video long ago. Thanks.
So far I've only had one person try to tip me, but it turned out she didn't have any cash on her. I told her that I appreciate the gesture, and tipping isn't required for Uber, and to have a nice evening.
+Sean Dudley Well played!!
I went to the dollar store and got a plastic tip box, cut a hole in the top and put "thank you for riding with uber" on it and people have thanked me for having it in my car so they could tip.
+james Dodge Nice!!
I heard of one driver had a tip jar ,in my opinion that's extremely tacky we're not Starbucks
zenguy yeah
I get that tips are not part of the process. What bothers me is when I take someone to the airport, load and unload their bags and they don't tip. That's just rude.
Stop being a doormat and work for a real company then. Uber is a fucking scam.
Hey Randy, How about something on Navigation, an what certain signs mean that come up on the screen. I was deactivated last week ( I cant believe this) as I fell below the 4.6 rating scale. I have class to attend next Thursday. Iam bummed out that this happened, and I feel insecure with navigation sometimes. Thank You, Sandra
What symbols are you confused on? Maybe I can help. Very sorry to hear that.
I know Randy, it brought tears to my eyes. One girl said my contract was over bla bla then about 7 or 8 total one on my phone informed me I was deactivated. The second notice was a guy who said I cld be reinstated if after taking the class. So, I hurried an signed up for the class. I got one that said a comitee had decided on my contract was over I would be paid my final check best of luck. I informed them that I had already singed up for the class. Its been quiet for while. There are too many people who view an deal with your case its all so confusing
there is a blue circle that comes up with a time on it I have no idea what this is. another time a big blue circle chimmed in , I was on the ASU campus doing a shift from 3pm to 700 extra pay talking to the rider an I just ignored it I wondered if it were a surge call. an then other things pop up
That sounds like a 2nd trip request popping up. They do that now while you are on a trip already. I'm so sorry to hear this.
I know what that is,this is differerent
This was interesting. I like this guy. Nice & wholesome. Too honest for words, which is rare these days.
LOL
I've taken 4 rides as a passenger, and not one of the drivers told me tipping wasn't necessary when I gave them a tip.
Consider yourself lucky! If the driver refuses a tip, he probably has parts falling off his car and is putting you at risk. You all people that don't tip the driver...I laugh my ass off when the car falls apart at 70mph and slams your cheap ass into a cement culvert LOL!