@techmusicprodigy Usually this is because pro tools did not detect an audio interface. So first check that your audio interface is correctly setup (connection, drivers etc) and no other program is using the audio interface. Also check you have an internet connection and you are logged into your pro tools account, as it might be trying to authorise your account pro tools licence.
I have a question whenever I click open pro tools from my desktop it says (select a license to activate your account) it is making me purchase the software for some reason
@nathansBEATZ685 Hi, first, be careful when clicking on the download link on the Avid website... The one I show in the video is for the free intro version but Avid also put a download link for the trial of the full paid subscription version on the webpage, so it is easy to click on the wrong download link. If you log in to your Avid account you should be able to see which license has been added to your account.
@monye3322 Hi, the whole Avid Link, pro tools download process can be a nightmare, particularly after a new release. Download errors are usually a connection issue, either with Internet transfer speeds / response times (which can sometimes simply be because lots of people are trying to download at the same time) or with the loss of the secure link between computers (typically caused by using virtual ip addresses instead of fixed real ip addresses).
i had used protools 30 days trial, and all the licence were expired in my ilok account , now i dont have any licences, but i have downloaded protools intro how to activate again without purchasing , and another doubt , can i have to delete my ilok account and create new one ?if yes, idont know how to permanently delete my account. Please make a brief video for this problem to use protools intro free , i dont have any liscences what ihave to do now .
@georgian_Music2 Depending on your computer, pro tools sometimes has to install some background services and needs the computer to be rebooted for pro tools to work. The first time opening, pro tools intro needs to validate your (free) licence, so your computer needs to be connected to the Internet and you need to log into your Avid account. If pro tools still will not open after validation, it's usually because pro tools did not detect a compatible audio interface (this might just be because another app is using the audio interface).
Hi, everytime i launch avid link, it stops responding and i reboot it. Even after 12000 reboots its always the same, work for 10sec and stops responding.
@yadhessami8631 Hi, yes Avid Link is not great, Avid Link and Pro Tools Intro are quite regularly updated and sometimes this seems to stop Avid Link from being able to install Pro Tools Intro, I too have had to install Pro Tools Intro directly from the website, on one occasion, to install the updated version of Pro Tools Intro because Avid Link would not install it.
@fudgey2430 First, try rebooting your computer (Avid Link may need a computer restart to finish installing properly on your computer). Then make sure you have a solid Internet connection (Avid Link won't work properly with my mobile Internet connection, only with my landline connection with a different Internet provider). Then open Avid Link again, sign in and click on install again. Also, check that Avid Link is the latest version... 23.9.0
@vardaanrana2 First, try rebooting your computer, sometimes pro tools needs your computer to be rebooted after it has been installed to correctly install everything. I do know of at least one plugin that doesn't work with pro tools (it's a problem with the plugin rather than pro tools) but hopefully a reboot should fix your problem.
@Shagnasty_Thundercock Hi, there should be two copies of libcrypto-1_1-x64.dll in your Avid install... C:\program files\avid\cloud client services C:program files\avid\pro tools If one of them is missing, try copying it from the other folder. If both are missing, try re installing pro tools. Libcrypto is part of the secure licence authorisation software used by Avid.
@Shagnasty_Thundercock Sounds like avid link thinks pro tools is installed on your computer but pro tools is not. Download the pro tools intro install file from the Avid website again and run it. After the install is complete, reboot your computer.
@@IbandUK I actually figured it out but thank you! My laptop's a little different than the ones in most of these kinds of videos and requires an entirely different process. Now I'm trying to figure out how to get the playback to work. I'm on a laptop but for some reason it won't accept any of my drivers 😭 like I'll be getting this weird thing where the decibels bar will be monitoring the sound to show there's sound going in but it just won't play no matter what I switch the output to. I don't get it 😭
@CODENAMECRISISOFFICIAL Your project needs a mix bus with the output sent to your audio interface. If you create a blank project you will need to add the bus yourself, so it's best to start with one of the preset projects (at least until you learn how to create a mix bus). If your project does have a mix bus, check that the output is going to your audio interface.
@Gsoulmilly562 The download servers can get very busy, so sometimes you just need to try again later. The download needs a solid Internet connection with a fixed ip address, so I was not able to download from a hotspot from my mobile phone (hotspots tend to use virtual ip addresses and not fixed ip addresses).
@youngbilofi5836 This seems to always happen during the period that Avid are updating the pro tools software... A new version is currently being rolled out, which usually means the Avid link is updated to. So if Avid Link is already installed on your computer, either uninstall it and start a fresh download of Pro Tools, or update Avid Link to the latest version before downloading/installing the latest version of Pro Tools.
@nyainaandrian2148 On some computers, pro tools installs some support software that needs to be setup before pro tools can run and requires your computer to be restarted. So try rebooting your computer and then try running pro tools. Also, make sure you have a good Internet connection.
@nyainaandrian2148 Okay, so open the ilok license manager app and check that the Avid Pro Tools Intro license is activated (Pro Tools Intro should appear in the product list).
@nyainaandrian2148 Close any other apps open on your computer. Start pro tools intro and watch the loading message at the bottom of the pro tools intro window. Make a note of what it was trying to load when it crashed... As this is the problem. If it crashes before the loading message begins, try re-installing pro tools intro.
Baushak C Chingkhung First, reboot your computer, pro tools doesn't work properly after install until your computer is rebooted. Also, check xpand2 has been installed properly... C: /program files/air music technology
wisanggeni official Yes, pro tools intro can use additional plugins but they have to be AAX (not VST). It looks like EZ Drummer 3 provides an AAX plugin so it should work fine in pro tools intro. All my AAX plugins work with pro tools intro, including all my Native Instruments plugins and Spitfire Audio plugins.
Davey Botsane Hi, close Avid Link and restart your computer. Then open the Avid Link app and try again. If it still doesn't work, try a different internet connection (if possible)
Hi! I have a question. I tried downloading pro tools intro but it keeps opening as pro tools ultimate without asking for any activation or subscription and I'm scared that I might get billed at some point. Do you know why it's opening as ultimate?
@boyanna6151 Hi, sadly, Avid put two download links on the webpage... The most obvious one is for the trial of the full paid subscription version (only the one in my video is the correct link). Assuming you have not given Avid any payment details... According to Avid, after the trial the version should change to the free intro version (I have no proof this happens!)... Personally though, I would uninstall and download the free intro version. Then log in to your Avid account and check which license is on your account.
help please, pro tools wont let me open a sesion, is the first time i download the program and it let me made a project, i didnt move anything in the project window and i close it to do some things, when i return and wanted to open the blank project pro tools showed to be loading but it didnt open the window, i. Dont know what to do, i tried making other project but pro tools didnt open the sesion altpugh it appeared to be "loading" HELP!!!
I Cicero I If you have used any other DAW software then you probably closed the edit window thinking it would close the project... But Pro Tools does a lot of things differently. So now when you open a project there is no edit window. So... At the top of the screen, Click on Window, then click on Edit on the pop up menu.
@NasaRecordsTheHitFactory I couldn't download using a hotspot and had to use a landline broadband connection... I assume it was either a firewall issue or the way hotspots issue ip addresses.
@@IbandUK I had get it download but now I was trying to get my 3rd party plug-ins load an they are not loading into the program an I have aax plugins on there
@lildread3dm Hi, I can use all my plugins with this version, so I think Auto Tune should work too... Assuming that you have an AAX version of the plugin (Pro Tools only uses AAX plugins).
Ferremusica Hi, no, Pro Tools Intro basically replaces Pro Tools First, so once you install it, it is yours for keeps. It is not a trial version, so it is not a time based activation but a scaled down version of Pro Tools Artist with less plugins and fewer available tracks, etc.
@babystorm1979 It's a free forever version, not a trial version. It's free because it doesn't have everything that is included in the paid subscription versions and has some restrictions, like a limit on the number of tracks per project and a maximum of 4 inputs, but it is still very usable and good for learning the basics of Pro Tools 😀👍
@babystorm1979 This is Pro Tools Intro, a completely free version of Pro Tools.. I've been using this version now for 8 months. There is a 30 day trial option for the pro version of the paid subscription, which gives you access to everything for 30 days, for people who are interested in paid subscription, but that's different to Pro Tools Intro. You need to click on the "download now" link on the Pro Tools Intro webpage not the "try free" link.
@babystorm1979 Strange, I just tried typing in an email address and it worked for me but if it doesn't work for you... Click on the 3 lines, top right of Pro Tools webpage. Then click on the 2nd icon from the right. Then fill in your details and click on create account at the bottom of the webpage. Once logged in, you should be able to download Pro Tools Intro.
@jameshewisonauthor Hi, Pro Tools Intro is a licensed product from Avid, so I did need to give them my name and email address to setup an Avid account (to activate the licence), but that's basically it, and the only legal way to install Pro Tools Intro.
@user-cu1lx1gy5u Avid have been updating the servers with a newer updated version of Pro Tools Intro as well as an updated version the Avid Link... I noticed the links were not working very well for a couple of days, so hopefully you try again now and it will work fine (just make sure, if Avid Link has already been installed on your computer, that you update the Avid Link app first).
Protools won't open its so frustrating it keeps saying it won't respond I don't know whats g
@techmusicprodigy
Usually this is because pro tools did not detect an audio interface. So first check that your audio interface is correctly setup (connection, drivers etc) and no other program is using the audio interface. Also check you have an internet connection and you are logged into your pro tools account, as it might be trying to authorise your account pro tools licence.
@@IbandUK thanks for your respones
I have a question whenever I click open pro tools from my desktop it says (select a license to activate your account) it is making me purchase the software for some reason
@nathansBEATZ685
Hi, first, be careful when clicking on the download link on the Avid website... The one I show in the video is for the free intro version but Avid also put a download link for the trial of the full paid subscription version on the webpage, so it is easy to click on the wrong download link.
If you log in to your Avid account you should be able to see which license has been added to your account.
So It could possibly be a scam link?@@IbandUK
Not opening after showing "Loading plugins(melodyne 1of1).
What to do?
@aiamedia6643
Usually it's because the soundcard/audio interface is not available (usually because another app is using it.
song name?
I get a download error saying something about communication
@monye3322
Hi, the whole Avid Link, pro tools download process can be a nightmare, particularly after a new release. Download errors are usually a connection issue, either with Internet transfer speeds / response times (which can sometimes simply be because lots of people are trying to download at the same time) or with the loss of the secure link between computers (typically caused by using virtual ip addresses instead of fixed real ip addresses).
i had used protools 30 days trial, and all the licence were expired in my ilok account , now i dont have any licences, but i have downloaded protools intro how to activate again without purchasing , and another doubt , can i have to delete my ilok account and create new one ?if yes, idont know how to permanently delete my account. Please make a brief video for this problem to use protools intro free , i dont have any liscences what ihave to do now .
It doesn't appear to be a common problem so I haven't found any solutions yet or been able to replicate the problem.
@@IbandUK ok 😥
open problems, any help? violing located problems or someting.. i cant help it
@georgian_Music2
Depending on your computer, pro tools sometimes has to install some background services and needs the computer to be rebooted for pro tools to work. The first time opening, pro tools intro needs to validate your (free) licence, so your computer needs to be connected to the Internet and you need to log into your Avid account.
If pro tools still will not open after validation, it's usually because pro tools did not detect a compatible audio interface (this might just be because another app is using the audio interface).
Hi, everytime i launch avid link, it stops responding and i reboot it. Even after 12000 reboots its always the same, work for 10sec and stops responding.
So I downloaded protools intro from the website idk if it is gonna work the same tho
@yadhessami8631
Hi, yes Avid Link is not great, Avid Link and Pro Tools Intro are quite regularly updated and sometimes this seems to stop Avid Link from being able to install Pro Tools Intro, I too have had to install Pro Tools Intro directly from the website, on one occasion, to install the updated version of Pro Tools Intro because Avid Link would not install it.
Thank you very much! Clean and simple. Just gave you not only a like but a Follow as well. ❤
@elcaballo8916
Thanks 😍👍
Hi, I have a question. Whenever I try and click install on my xpand2 it just says installing then the install button comes back, what should I do?
@fudgey2430
First, try rebooting your computer (Avid Link may need a computer restart to finish installing properly on your computer).
Then make sure you have a solid Internet connection (Avid Link won't work properly with my mobile Internet connection, only with my landline connection with a different Internet provider).
Then open Avid Link again, sign in and click on install again.
Also, check that Avid Link is the latest version... 23.9.0
Tysm for help
It is giving me error for aax 64 validation of plugins up on loading ... can you please help me
@vardaanrana2
First, try rebooting your computer, sometimes pro tools needs your computer to be rebooted after it has been installed to correctly install everything.
I do know of at least one plugin that doesn't work with pro tools (it's a problem with the plugin rather than pro tools) but hopefully a reboot should fix your problem.
Helppppppp pleaseee? it keeps saying Avid Link can't start bc libcrypto-1_1-x64 is missing from my computer but idek wtf that is 😭😭😭
@Shagnasty_Thundercock
Hi, there should be two copies of libcrypto-1_1-x64.dll in your Avid install...
C:\program files\avid\cloud client services
C:program files\avid\pro tools
If one of them is missing, try copying it from the other folder.
If both are missing, try re installing pro tools.
Libcrypto is part of the secure licence authorisation software used by Avid.
@@IbandUK so what folder do I need to copy it to? O.o actually neither of those folders are even in my computer either. 😭
@Shagnasty_Thundercock
Sounds like avid link thinks pro tools is installed on your computer but pro tools is not.
Download the pro tools intro install file from the Avid website again and run it. After the install is complete, reboot your computer.
@@IbandUK I actually figured it out but thank you! My laptop's a little different than the ones in most of these kinds of videos and requires an entirely different process. Now I'm trying to figure out how to get the playback to work. I'm on a laptop but for some reason it won't accept any of my drivers 😭 like I'll be getting this weird thing where the decibels bar will be monitoring the sound to show there's sound going in but it just won't play no matter what I switch the output to. I don't get it 😭
@CODENAMECRISISOFFICIAL
Your project needs a mix bus with the output sent to your audio interface. If you create a blank project you will need to add the bus yourself, so it's best to start with one of the preset projects (at least until you learn how to create a mix bus).
If your project does have a mix bus, check that the output is going to your audio interface.
It keeps saying there was an error and wont let me download , any help ?
@Gsoulmilly562
The download servers can get very busy, so sometimes you just need to try again later. The download needs a solid Internet connection with a fixed ip address, so I was not able to download from a hotspot from my mobile phone (hotspots tend to use virtual ip addresses and not fixed ip addresses).
i tried many time but still download error
@youngbilofi5836
This seems to always happen during the period that Avid are updating the pro tools software... A new version is currently being rolled out, which usually means the Avid link is updated to. So if Avid Link is already installed on your computer, either uninstall it and start a fresh download of Pro Tools, or update Avid Link to the latest version before downloading/installing the latest version of Pro Tools.
Hello, I've followed it step by step but when I opened it say crash report . could you help what's wrong please?
@nyainaandrian2148
On some computers, pro tools installs some support software that needs to be setup before pro tools can run and requires your computer to be restarted. So try rebooting your computer and then try running pro tools.
Also, make sure you have a good Internet connection.
@@IbandUK I've tried to reboot but same problem again and again please.
@nyainaandrian2148
Okay, so open the ilok license manager app and check that the Avid Pro Tools Intro license is activated (Pro Tools Intro should appear in the product list).
@@IbandUK yes it's appear please
@nyainaandrian2148
Close any other apps open on your computer.
Start pro tools intro and watch the loading message at the bottom of the pro tools intro window. Make a note of what it was trying to load when it crashed... As this is the problem.
If it crashes before the loading message begins, try re-installing pro tools intro.
Sir please 🙏 help me out..
I have downloaded but
I can't find xpand-2 on the insert menu when it is already exist on my download folder...
Baushak C Chingkhung
First, reboot your computer, pro tools doesn't work properly after install until your computer is rebooted.
Also, check xpand2 has been installed properly... C: /program files/air music technology
@IbandUK Thankyou so much for the help...
Now It works great ....
Mine doesn't work it keeps going back to the sign in part
can pro tools intro call additional plugins, like ez drummer?
wisanggeni official
Yes, pro tools intro can use additional plugins but they have to be AAX (not VST). It looks like EZ Drummer 3 provides an AAX plugin so it should work fine in pro tools intro. All my AAX plugins work with pro tools intro, including all my Native Instruments plugins and Spitfire Audio plugins.
Free? My avid link keeps on crashing
Davey Botsane
Hi, close Avid Link and restart your computer. Then open the Avid Link app and try again.
If it still doesn't work, try a different internet connection (if possible)
Hi! I have a question. I tried downloading pro tools intro but it keeps opening as pro tools ultimate without asking for any activation or subscription and I'm scared that I might get billed at some point. Do you know why it's opening as ultimate?
@boyanna6151
Hi, sadly, Avid put two download links on the webpage... The most obvious one is for the trial of the full paid subscription version (only the one in my video is the correct link).
Assuming you have not given Avid any payment details... According to Avid, after the trial the version should change to the free intro version (I have no proof this happens!)... Personally though, I would uninstall and download the free intro version. Then log in to your Avid account and check which license is on your account.
@@IbandUK Okay. Thank you so much for replying and for the advice!
I dont have computer password what should i write
@musicupmylife6116
Hi, log in to your Avid account, you will find the licence key there.
@@IbandUK i logged in and i cant find anything in the products what is licence key where is it pls
help please, pro tools wont let me open a sesion, is the first time i download the program and it let me made a project, i didnt move anything in the project window and i close it to do some things, when i return and wanted to open the blank project pro tools showed to be loading but it didnt open the window, i. Dont know what to do, i tried making other project but pro tools didnt open the sesion altpugh it appeared to be "loading" HELP!!!
I Cicero I
If you have used any other DAW software then you probably closed the edit window thinking it would close the project... But Pro Tools does a lot of things differently. So now when you open a project there is no edit window.
So...
At the top of the screen, Click on Window, then click on Edit on the pop up menu.
it keep giving me a download fail
@NasaRecordsTheHitFactory
I couldn't download using a hotspot and had to use a landline broadband connection... I assume it was either a firewall issue or the way hotspots issue ip addresses.
@@IbandUK I had get it download but now I was trying to get my 3rd party plug-ins load an they are not loading into the program an I have aax plugins on there
If I have Auto-Tune already in my computer can I put in the 3 party plugins on this version ? And load it in ?
@lildread3dm
Hi, I can use all my plugins with this version, so I think Auto Tune should work too... Assuming that you have an AAX version of the plugin (Pro Tools only uses AAX plugins).
please help me
is it for a limited time?
Ferremusica
Hi, no, Pro Tools Intro basically replaces Pro Tools First, so once you install it, it is yours for keeps. It is not a trial version, so it is not a time based activation but a scaled down version of Pro Tools Artist with less plugins and fewer available tracks, etc.
It's a trial or free for ever ???
@babystorm1979
It's a free forever version, not a trial version. It's free because it doesn't have everything that is included in the paid subscription versions and has some restrictions, like a limit on the number of tracks per project and a maximum of 4 inputs, but it is still very usable and good for learning the basics of Pro Tools 😀👍
@@IbandUK it say 30 days trial
@babystorm1979
This is Pro Tools Intro, a completely free version of Pro Tools.. I've been using this version now for 8 months.
There is a 30 day trial option for the pro version of the paid subscription, which gives you access to everything for 30 days, for people who are interested in paid subscription, but that's different to Pro Tools Intro. You need to click on the "download now" link on the Pro Tools Intro webpage not the "try free" link.
@@IbandUK thanks for ur help bro but they not letting me in ,I don't know why every email I used not working smh
@babystorm1979
Strange, I just tried typing in an email address and it worked for me but if it doesn't work for you...
Click on the 3 lines, top right of Pro Tools webpage. Then click on the 2nd icon from the right. Then fill in your details and click on create account at the bottom of the webpage.
Once logged in, you should be able to download Pro Tools Intro.
You didn't show how to install without sharing information with AVID. That's what I'm looking for.
@jameshewisonauthor
Hi, Pro Tools Intro is a licensed product from Avid, so I did need to give them my name and email address to setup an Avid account (to activate the licence), but that's basically it, and the only legal way to install Pro Tools Intro.
Nice
Kordel Williams🇬🇾
Thanks 😀👍
download error: Pro tools download failed. Download error. This is the message I receive after a few minutes of downloading
@user-cu1lx1gy5u
Avid have been updating the servers with a newer updated version of Pro Tools Intro as well as an updated version the Avid Link... I noticed the links were not working very well for a couple of days, so hopefully you try again now and it will work fine (just make sure, if Avid Link has already been installed on your computer, that you update the Avid Link app first).
I had to disable my anti virus for a few mins and it finally worked