Updating the Uconnect Firmware in my Jeep Grand Cheorkee
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- Опубліковано 15 лис 2017
- Recently my UCONNECT radio's bluetooth started dropping it's connections to my iPhone 6S with IOS 11. This isn't Apple related because it was working fine, until recently.
In this video, I demonstrate how to update your software if it's needed. Please keep in mind that your remote USB port might be in a different location from mine. Good luck!
www.driveuconnect.com - Навчання та стиль
You are my new best friend! I struggled and struggled to find an update and your video was the ticket. Although the only hiccup I ran into was when I had to open it to unzip it. I didn't have the unarchive app beforehand. Otherwise, your step by step instructions were clear and concise! Thank you!! 👍🏼😊👏🏼👏🏼
First person to give REAL instructions, that you boss.
Thanks for this video. I've been calling Uconnect for the last month or so, and they have never mentioned anything about using the glove compartment USB, or voice command for "Setup, software update." You saved me from having to go to the dealer to have my update done.
Easy to understand. I just did mine after I watched your video. I have a grand Cherokee ‘13. No issues.
Thank you so much!!!! When this happened to me this week I thought my world had ended!!! I am no technology wizard, so I had a friend of mine assist me with downloading and installing.... IT WORKED!!!!
This is the second time you have saved me! Thank you so much for your easy to follow steps!
Hello from Germany.
I wanted to thank you very much for this video. It helped me to give my Dodge Challenger a new update.
Wishing you a nice weekend
Excellent presentation - logical, to the point, informative! Thanks for making the video.
Thanks for the video ! I didn't need an update but very cool to know this is possible
Thank you for making this video, for some reason unconnect customer service could not get me an instructional video on updated my 2016 Jeep Patriot infotainment system, they couldn’t figure out that all I needed to do was use the remote USB port in my glove box and give the system the instructions to update through the Bluetooth phone VR, this video was very helpful , thanks!!!!!
Thanks this helped my dad out a lot. Total time savor
Great little advice, now I just need to find a USB, I don't know how many I bought, but will probably go a buy another one tomorrow. Thanks for sharing.
The new Jeep Grand Cherokees are BEYOND AMAZING!!! I love my 2020! So smooth and unbelievably quiet on the road. Not sure why I waited this long to switch from my old Explorer. 👍🏽
Thank YOU! Worked perfectly, exactly as you laid out here. Great Job!
Awesome video man! Very clear and easy👍🏽. Im wondering if this may be the reason my reverse camera does not work anymore? Not sure, but at least when i update, i can rule that out. Thanks
Setting the correct format on the memory stick was especially helpful
Mark Rathe pop
Thanks I wasn't aware there was an update, I had checked the website in 2016 when we first got our 2014 Town and Country with the same radio as you have, but I never went back to check for new Firmware.
Thank you, Amazing video. My mom just purchased a 2013 wrangler sahara unlimited and i decided to check on the website if there was an update and there is. im going to follow this video and install it tomorrow.
Thanks for the video, most helpful. I have a 2013 GC as well. My issue is, I can't get to the navigation screen to input any info. It's started getting slower 2 yrs ago (GPS didn't want to start up after turning the truck off). I was hoping that an update would fix the issue but it didn't! Do you think resetting everything by disconnecting the battery would fix it?? I've been using my portable GPS for long trips or my phone. Any info would be appreciated.
Great video! Here are some troubleshooting tips if you're unable to get your update going. If your UConnect system does not recognize your thumb drive, i.e., if nothing happens after inserting the thumb drive even after waiting a minute or two then you can troubleshoot using the radio's Media button. With the thumb drive still inserted, press Media then press USB and look for a message. In my case the message read: 'files are unreadable'. This can be the case even after correctly formatting the thumb drive. UConnect instructions say to use NTSF format, but other videos show others having success using various formats or after not specifying any format. The message 'files are unreadable' is a hint that the thumb drive partition scheme is incorrect. Using your computer (Disk Utility on Mac) verify that your thumb drive partition scheme is set to Master Boot Record and not GUID partition. In Disk Utility on Mac select 'Show all devices', not 'Show only volumes', in the left-hand pane. This will show your thumb drive and its particular partition(s) instead of just the thumb drive itself. You'll need to format the particular partition, not the device, and it's advisable to have a single partition for UConnect update purposes. Ensure the partition scheme is set to Master Boot Record, not GUID partition. Google is your friend for understanding the differences between GUID and MBR, but you will not be able to update the system unless you're using MBR partitioning on the thumb drive. Lastly, on my system (2015 JGC) it was a minute or two before the update notification appeared on the screen. This wait had me thinking something still wasn't right since videos had down a quicker response by UConnect in recognizing an inserted thumb drive. Patience pays off. Once I'd corrected the partition scheme then the update proceeded as shown in the video.
Hi! Im having this same problem!! But i really have no knowledge in technology!! Can you help please!
Outstanding, my friend!!
Nice video. Very helpful.
very well explained thanks !!
If it’s a reg pc does the name of the file when you export it change? Or remain the same?
How do I update the maps?
How do you update uconnect previous installed doesn’t your vin pick up old radio.
I’m wondering if this head unit would fit in my 07 grand Cherokee with the older nav unit?
Useful tip to use the secondary USB .... thx!
This is great. I have an 11 GC and went to Uconnect and nope. No update.
i need that radio with hard drive n dvd n cd 💿 player n its a media center with usb ,sd card slots n navigation, please help mr
If you’re still here, me and my friend have the same screen in both our jeeps. Mine has uconnect and Bluetooth and everything. My friends jeep shows on screen “uconnect unavailable” when the phone icon is pressed, also cannot connect a Bluetooth device at all. Is there a way to download uconnect?
I have a 2010 dodge challenger. radio without navigation, with AUX, but Bluetooth, as I understand, only for conversation, but as if the function is not available. what should I do in this situation?
Is there a video on how to remove this particular one?
Im having the same issue on my 2013 grand cherokee. I tried doing all steps by when I type my VIN is tells me that there’s no new updates 😢 now what can I do ?
It seems the updates are not anymore available in the website for old models like 2012.
My 2012 JCL volume dont work no matter how high i turn it on. Do you think its need an update ?
I have true this and the radio said to plug in USB fill and didn’t work. Nd ideas?
Will that work for 2012 Jeep Wrangler ? Cuz that would save me
You did a great job by posting this video. But I'm not having any isses with my 2012 Overland Summit's Uconnect. Do you recommend the update for me ?
It's generally a good idea to update the software in your devices whenever they become available as updates may add and/or improve functionality, fix bugs, and/or improve security.
My uconnect Bluetooth isn’t working… I have a 2011 jeep grand Cherokee it’s so aggravating. Everything else is working perfectly fine(radio, camera , etc) . Any recommendations???
Will it work on a 2011 liberty KK?
Can anyone help me I purchased my Jeep over a year ago second hand 2011 Cherokee kk and Uconect has never worked when I push the phone button it beeps then the phone screen thingo comes up but shows no options then goes back to radio
Thank you for the help!
Thanks for the video!
TKS man great job !!!!!!
I have the same radio in my 2012 jeep grand Cherokee overland and I tried to do it the website keeps telling me that my their is no update available for my jeep...... please help
I won’t lie I cane back here a couple times now because I can’t remember what words to use to tell the Jeep we have similar (except color. Yours is nice mines blue) to upgrade.
Exelente tutorial i love it
Preshate the video. Helped a ton. How annoying is it that the newer phones don't announce the contact name or even phone number when an incoming text is announced...
Uconnect has CONSTANT ANNOYING weather alert popups. It covers the whole radio. Does anyone have a fix, hack for this?
Good video, I did this today. Was wondering if your issues went away after the update?
Jimmie Gerald yes, mine did.
my 2012 jeep gc is doing the same thing but it keeps saying there are no updates.
Same here did you ever fix it?
thanks, its work jeep jk rubicon 2014..
Screen in my jeep grand cherokee went black, no music or anything, I checked all the fuses and none are blown, when I open the fold down screen it will come on & go back black.......what's wrong?
Your video is helpful to a point. For instance, on my 2014 Jeep Grand cherokee, if you give the voice command...setup...software update....its going to try to connect to satellite radio. Ive been thru this rig-a-maro for the second time in 4 yrs. Thus time as last, it didn't take after the software update which is pretty straight forward. A soft reboot and some jumping up and down on one leg while patting your tummy and cussing didn't help. U Connect is joke. After an hour of playing with it, I called U Connect support. On the phone for over an hour and no success in getting the phone to connect. Their final solution? Take it to the dealer, they say. The fact that this system is what it is, and yet you can connect a trac pad to your mac via blue tooth with no problem tells you something about U Connect.
Jim Hudek I too am not a fan of UConnect, it’ll be replaced at some point with a better head unit.
You have a different radio in a 2014. You just put the USB in and wait. Takes 3 to 5 minutes and then the screen will come up asking if you want to update.
Hi, do you know how to hard reset a 2018 jeep wrangler jk radio the one with navigation, in order to flash it. I installed a back up camera, not OEM, and can not find how to make it work.
Have you tried this? ultimaterides.com/uconnect-hard-reset-procedure/
I too have the 2013 Grand Cherokee but not as fancy as yours as it lacks the navigation screen. I'm a little bit afraid to try this because with my luck the Jeep none of the jeep's systems would then operate.
MM Reporter the update would be specific to your VIN, but I know what your saying. There is always some risk.
Can u help me when i put in my vin it say i have no update but i got the same radio as yurs in my 2013 rt durango
Does yurs say rhr under the aux plugin?
I have a 2012 liberty and I dont have a USB port in my glovebox or center console. Will the one attached to the rhb 430n work. I need to update my maps.
White Lives Matter map updates are usually done via a new dvd being installed in your nav system. uconnect updates are firmware for the radio itself. you will likely have to visit the dealer for a new dvd; however, i just use Google maps or Waze on my phone.
Good video
i don’t know if you’d be able to help with this but what if my voice command can’t hear me? i’ve tried calling uconnect and taking it to the dealer and they just say it needs updates?
Unfortunately, I do not. However maybe one of the subscribers can jump in with ideas. Sorry.
Hi there could this also help out for remote start to the car
Likely no, those systems are different. :(
Thanks you so much!
Thanks Man! Anyone who cries about this on how long it took, if was raining, bleeding or seeds in your orange.....don't bitch about it, this guy desrves a lot more credit than that. It was a bit clumsy for me too....it took about 5 tries......but if he can do it, i thought so can I.....Just follow his instructions.....Thanksalot Shaker!
We just bought a 2001 Jeep GC and when I put then vin # when checking for updates, nothing happens. Is that because the system is too old?
That certainly sounds like your radio doesn't support firmware updates.
Thank you so much for the video. I checked for an update on my 2018 Renegade Sport 4x4 Upland edition on the Uconnect and it said You are Updated!! Any thoughts?? The dealer is No help
It's possible that your radio, like mine in my 2019 JGC auto updates.
@@242Shaker thank you my friend I even checked for updates and it said ur updated but it keeps happening
Mine says I have no updates. It still doesn't want to connect 😪
Anything on touch screen not working?
Can i find only the display??
I have the same radio and still working, but the touch screen its broken!
No, the entire unit is fully integrated... display and all.
Thank you!
So. Did it fix the issue with phone calls? I have a 2019 Rubicon with the exact system from what it looks like. And the dumb thing screws up incoming calls about 2 out of 3 times. It start talking to me, asking me to connect the UConnect app and this and that. By the time she is done talking the phone call drops or goes to voice mail. If I answer the phone manually it will sometimes override the system and let the call come through. But the easiest thing to do is just turn off the Bluetooth.
Atomkey Sinclair that sounds incredibly annoying. The 2019’s have different software that should update over the air. The upgrade I performed did solve my Bluetooth issue. I recommend seeing if you can locate a way to manually check for updates and do that.
@@242Shaker alright. Thanks for the reply sir.
My my phone is paired but there's no volume using Bluetooth. The radio sounds fine . This happened after the body was calibrated
would this help in that situation?
It's definitely a good idea to see if an upgrade is available for you. It could fix the issue.
i have a 2015 caravan. What does this update change?
The Duke of Monkland if there is an update for your vehicle, there should be noted that describes what it does. every car/system is different.
Does this work for a 08 Jeep Grand Cherokee srt8
Maaza Mohamed got me dude... you’d have to see if an update is available.
I went to the UConnect site to check if i needed to update my software after putting my car vin number it told me my software was up to date so IDK what to do. Someone mentioned it could be my battery but I put a new battery in this past summer and I had no problems. All was good until January 1st. Do you think that had something to do with everything disappearing?
This sounds incredibly annoying. What battery did you replace, in your Jeep or in the key fob? It could be the fob battery, as in my experience, and it'd be the cheapest / easiest to test. If that doesn't work, I've "heard" that you can disconnect your car battery for like 30mins and then reconnected it to sort of "reset" the electronics. I have no idea if this is legit, but also worth a try maybe?
@@242Shaker yes it was my car battery I replaced last Summer I think I will try disconnecting the battery cables and then seeing if that works
Hey Shaker is there anything in my clove box that would effect my navigation system. Cable, wires etc...
@@wandacarner4683 nope. nothing should be in or around the glove box that would affect your navigation, from factory anyway. if your navigation is messing up, and your settings are not sticking - it could be your radio is actually mechanically failing and would need to be replaced. :(
Does this also update the Garmin GPS software?
No it does not, just the radio firmware.
All of a sudden my navigation system my phone pairing preset music on my 2009 Jeep Grand Cherokee quit working
I had the same thing happen to me once, turned out I had replaced my fob and these settings were stored in my key fob... meaning when i used my key fob, the jeep knew it was me and set the seat, radio and phone pairing to my personal settings. This may not be your situation, but something to consider perhaps?
Followed step and it worked in my 2013 Grand Cherokee! Anyone notice any difference between before and after? I also have a 2019 Grand Cherokee and the Uconnect is so more better looking.
It did fix my bluetooth issue, but that's all I noticed. I now have the 2019, luckily it upgrades over the air automatically... so no more of this stuff. I agree, it's a lot better looking.
i have a factory radio in my 2007 dodge nitro stx truck/usv
Interesting, I have. 2019 Cherokee, but Android auto is not launching when o connect the phone ( Xiaomi mi8). Wonder if maybe needs an update
Javier Bengoa worth checking, let me know!
@@242Shaker Is up to date, maybe something in the setup that I didn't find yet or maybe Xiaomi
What was the benefit of the update ? Anything beside your specific problem that makes it worth the trouble?
GeoDrone not that I noticed, my big problem was the Bluetooth issue and that was resolved. I believe the Uconnect download site had information regarding what the updates address (patches/bug fixes)
@@242Shaker hey thanks. I couldn't find that page explaining it. Anyway my 2013 200 Convertible would not recognize the setup software update command. I followed all your good instructions. What now?
GeoDrone you can try this installation method ua-cam.com/video/l6F0l8661Jg/v-deo.html, contact uconnect or your dealer for more information. I am sorry that I cannot be more helpful.
I have 2015 grand Cherokee limited, I was doing the 18.45.01 Uconnect update and suddenly the update failed on the 11 part saying "Sierra Wireless: bolo file install failed. Please remove USB stick to reset." and I've replugged the USB and tried another USB but nothing change. How can i get back my old software version or download an older one, the vehicle was on 18.11.07. PLS HELP.
I would recommend contacting Uconnect Support www.driveuconnect.com/contact-us.html
@@242Shaker i tried but i can’t cz im outside the US i’m in middle east you can say. If you have any old version like 17.11 or 18.11 plz can you send it on google drive or somghing.
What changed after you did the update? If mine isn’t having any problems do you recommend? What is the “hands free” update?
Eric McCullough I was having issues with the Bluetooth connection and this hands free update did resolve it. I do update everything when updates are available; so for me, updating it before having issues could have prevented some frustrating moments.
Well I did the update and it went pretty much just as your video showed. I was hoping this would fix the 3-4 second Bluetooth lag I have, but it didn’t. Hopefully it didn’t affect anything else. Thanks.
Eric McCullough yeah, I still have lag too...
SHAKER242 im wondering if that will work for mines because my volume is not working but everything else is working
That could be another issue; however, the update is worth a shot... if it doesn't work then you know the only other option would be to seek the dealers advice or replace the head unit.
Is there a way to play music from your phone over Bluetooth? Mine is a 2008 WK
It worked in my 2013, I used to stream over Bluetooth all the time. I think the option was under the “media” button.
@@242Shaker haven't seen any options in my 2008. The phone only connects for calls
is there a difference between mos Fat and fat 32 I'm not getting the fat 32 option
XTheBEAST fat32 should be fine.
SHAKER242 I’m doing everything you’re saying. For what ever reason it’s not working. Thanks for the info.
Thanks a little bit confusing but I think I got it
Thanks.
My car doesn't provide the option for Software Update, any help?
Alejandro Fajardo depends on the year of your vehicle, the older ones simply were not capable and that would call for a head unit replacement. Newer ones update over-the-air, so you shouldn’t have to use these procedures.
THANKS YOU
Do u get apple play wirh the update?
Jr El Guero No, not with this upgrade. The stereo has to support CarPlay, this 2013 version did not.
What does this update change?
Hawker Boys Various things, your update may be different. Mine fixed a Bluetooth issue I started having.
Code pin berapa
Hi, please, the assistant in repairing the car recorder
It works but in a dodge image or sign appears and does not make any sound or change in the screen image
Possible link to know the screen or device
Start with trying to identify your radio... then you may be able to Google search a manual. auto-update.garmin.com/auto-update/site/identifyUnit
@@242Shaker It is possible to upload the definition to the device because I didn't get anything in this link
@@242Shaker My device does not open anything and does not change, nor can I do anything, only a picture or a bull's head sign or a dodge caravan sign appears and goes and then appears
@@wesamsam72 sounds like you may have to go to your dealer for assistance, unless someone else on this channel can help you.
@@242Shaker There are many updates and I don't know which one matches the device I have
My device mygig 730n RER
And in the event that they downloaded the update, how do they transfer them to the device?
And sorry for the inconvenience
I followed this to the letter, it got me a "PND did not update" error message. Its become too tiring to deal with. But thanks for the video. I got close, lol.
Did it fix anything?
I was fortunate that the update did resolve my Bluetooth from constantly disconnecting and reconnecting. I think the Uconnect updates would be better if they'd disclose exactly what the updates do. I never got a clear answer to the 'fixes', but yes, it did indeed resolve my issue.
I hit phone button and say setup software update and it asked me what devise I want to delete, says sorry nothing about 911 new number or something different. I can’t seem to get it to work
Jennifer Mack there is two buttons, one is the phone and the other is voice commands. Try the looking again.
yes, I hit the phone and it says that my phone is connect just like in the video.
Jennifer Mack No, I mean press the voice command button and not the phone.
ok, I'll go try that.
No luck. Tells me to select Device.
How much is it. I'm sure is not free. Is it?? I meant to download the software to update the navigation on the jeep.
The firmware for the uconnect radio is free... but any navigation updates will likely cost you.
SHAKER242
Oh really?? Thank you for replying.. I appreciated! God Bless You!
SHAKER242 yes the maps update is $595.00. However, I believe they do not offer it for the Wrangler. I believe they do for the Cherokee.
wanderingelkless
Wow to expensive!!
CRISTO JESUS ES DIOS yeah that's my next mental battle. Do I or don't I want to spend that kind of money. It's a 2013 Wrangler. I usually use google maps on my iPhone as it will tell you if you can save time taking another route. I don't know if the NAV does that. If I find a way to load it for a lot cheaper or nothing I will definitely post it but the google maps update all the time and it's free.
It says there is no update for mine but I highly doubt mine has ever been updated
MarioNotMerio depending on the year of your vehicle; some newer models are updated over the air. You should be able to check the software version with what’s available on their site.
@@242Shaker is a 2013 JGC Overland but ill try and find what is the latest version thank you though great vid
Be careful if your yste is working fine do not take the risk to update. Can end up with a brick. I did
I have a 2011 Jeep Grand Cherokee and it can't be upgraded, according to the software.
Same.
Do you find any solution ? I have the same problem with my 2012
@manuelulloa4146
最近のカーナビは万能ですな(笑)