Nespresso Inissia: How to descale your Inissia machine

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  • Опубліковано 4 гру 2013
  • Your step by step Nespresso Club Assistance Service guide on how to descale any Nespresso Inissia coffee machine.Please visit www.nespresso.com for more information.
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КОМЕНТАРІ • 453

  • @mostafasaeedi7265
    @mostafasaeedi7265 7 місяців тому +40

    9 years later , still I'm here rewatching this video and descaling my Nespresso machine with Vinegar :)

    • @ewertonrcor
      @ewertonrcor 4 місяці тому

      Como faz com vinagre? Quero economizar. Kkkk gastei 10$ num descacificante

    • @farokbzbz8558
      @farokbzbz8558 4 місяці тому

      ​@@ewertonrcorشمم١١١١١1+!

    • @bickids-7
      @bickids-7 4 місяці тому +3

      Με ξύδι όμως δύσκολα φεύγει η μυρωδιά του καλύτερα με χυμό λεμονιού φίλε δοκιμασε το αυτό κάνω εγώ ,😃😃😉😉😉😉

    • @Indo-japan
      @Indo-japan 2 місяці тому

      How much lemon juice do you add?

  • @freehermanjose5816
    @freehermanjose5816 Рік тому +65

    Well,with that music it's a good job I didn't ask my Nespresso machine to go on a date...

  • @kristenm348
    @kristenm348 Рік тому +18

    Finally convinced my office we need to descale our machine LOL very helpful but definitely need to press the buttons for more than 3 seconds to enter descale mode

  • @rudylabsilica2286
    @rudylabsilica2286 5 років тому +18

    Pretty much the same instructions as with cleaning the Pixie.
    Thank you much!

  • @LOLLEROFL
    @LOLLEROFL 2 місяці тому +8

    I started watching this video looking to clean my Nespresso machine. Before I knew it, I was hot and sweaty in bed with the Nespresso machine.

  • @msnman10
    @msnman10 3 роки тому +10

    Does this descaling method also clean the brew chamber?

  • @joyyang6483
    @joyyang6483 2 роки тому

    Thank you Nesspresso, your directions work in Hong Kong! Drink right away and it was superb.

  • @JeromeDemers
    @JeromeDemers 4 роки тому +9

    the inissia manual (page 14) mention to descale between 1000 to 4000 cups of 40ml coffee depending of water hardness. I drink max 2 expresso per day so ~ 730 per year, so I need to descale every 2000 coffee because of water hardness, so it's ~2-3 years.

    • @nespresso
      @nespresso  4 роки тому

      Could you please clarify your country of living so we might better assist you?

    • @JeromeDemers
      @JeromeDemers 4 роки тому

      @@nespresso Quebec, Canada. Is this automated email?

    • @nespresso
      @nespresso  4 роки тому

      Thank you for your reply. Rest assured that we can provide you with technical assistance for your Inissia machine. To do so, we kindly invite you to call our Canadian toll-free number 1.855.325.5781. Cheers!

  • @cassidy757
    @cassidy757 11 днів тому

    I followed this whole video and it worked PERFECTLY!!!! THANNKKKK YOU! ❤
    only other thing I did was run the water through at the end 5 times for the lungo setting.
    Then i brewed my coffee and it tastes amazing! I descaled my machine because it started having a bitter taste to the coffee. Tastes brand new now!

    • @nespresso
      @nespresso  11 днів тому

      We are always happy to help 😊

  • @engelvonsonne
    @engelvonsonne 5 років тому +55

    This videos are oddly satisfying to watch 😅

    • @dalewood6014
      @dalewood6014 5 років тому +3

      Anais Santiago totally agree they are so relaxing haha 😅😍

    • @payne1542
      @payne1542 2 роки тому +1

      ASMR

    • @user-ft6gp2bs4o
      @user-ft6gp2bs4o 2 роки тому

      ㅡㄷㅈㄸㅊㅎㆍㅎㅉㄷㅈㅇ

  • @nursery9232
    @nursery9232 Рік тому +1

    Благодаря за видеото което сте направили... Понеже не намерих същия разтворител за котлен камък на неспресо взех друг вариант който е на прах по същия начин както показвайте и аз така направих и кафето си тече нормално вече...

  • @ChrisGamingGR
    @ChrisGamingGR 3 роки тому +36

    Followed your guide by heart, but instead of 2 times washing with fresh water I washed 5 and also wasted 2 coffee capsules to be safe.. And it works wonders! No sign of chemical into my coffee and works again like new!

    • @erica-ciao-roma
      @erica-ciao-roma 3 роки тому +1

      Me too!

    • @safijeisenaj4456
      @safijeisenaj4456 3 роки тому +1

      @@erica-ciao-roma
      kwlöei
      Ü

    • @jayant408
      @jayant408 2 роки тому +4

      My first time to use the descaling solution. I rinsed 2 times and switched it off. Now that I’ve read your suggestion, could I just switch on the Descaling mode again and let water run through the system a few times?

    • @ChrisGamingGR
      @ChrisGamingGR 2 роки тому +7

      @@jayant408 yeah of course I don't think it will harm your machine.. you can even try it without descale just waste 2 cheap coffee capsules and your coffee will be fine

    • @jayant408
      @jayant408 2 роки тому +1

      @@ChrisGamingGR thanks! I tried the descaling mode and ran more water through it. My coffee tastes ok 👍🏼

  • @davidgodrei2047
    @davidgodrei2047 4 роки тому +98

    This video is very useful and I admire the soft porn background music.

  • @lilouderege2733
    @lilouderege2733 3 роки тому

    My mum forgot to take off the capsule (used) from the machine and it stayed there when we were descaling our machine. Should we repeat the descaling process?

    • @nespresso
      @nespresso  3 роки тому +1

      We recommend to repeat the descaling process once again. If you need any assistance, please do not hesitate to contact us.

  • @Friskyjournal
    @Friskyjournal 5 років тому +119

    Thank you for the video, but my machine doesn't start descaling after pressing both buttons for 3 sec. That drove me mad. I pushed buttons simultaneously and they simply stopped glowing (switched off), so after some efforts I managed to start descaling using a scheme: buttons stop blinking, push them for 5 sec, they stop glowing, push them again for few seconds, then the descaling starts. It takes about 10 seconds. I think you should update your video to list the actual process, like "push for 4-10 seconds".

    • @nespresso
      @nespresso  5 років тому +6

      Friskyjournal, thank you for the comment. That message has been relayed to the appropriate department. Let us inform that you can also use the electronic version of the user manual for descaling: bit.ly/2wztT0Z

    • @timekaphillip4012
      @timekaphillip4012 5 років тому +2

      Thank you so much this helped !!

    • @alexandramariac.misurini9918
      @alexandramariac.misurini9918 4 роки тому +4

      Thank you! I did just as you said and worked

    • @elidbs9733
      @elidbs9733 2 роки тому +2

      Indeed this is the correct way! Thank you!

    • @karenmateus8002
      @karenmateus8002 2 роки тому +1

      Thank you so much! Worked perfectly!

  • @lovedabluesrocknroll
    @lovedabluesrocknroll 7 років тому +19

    Very helpful, thank you. Last time I made such a hash of it I had to ring the help desk to re program my machine 😂

  • @user-kp3kq8lj8s
    @user-kp3kq8lj8s 5 місяців тому +2

    Flashing lights got stuck. Called the help line, and was told to do the descaling again, following the UA-cam video. Did not want to do that as I would be using a second descaling liquid pouch. Looked up video online on how to fix the issue. Found a UA-cam video with very simple instruction, which was to hold both buttons for 5 seconds. It worked. In case anyone out there has the same poor service from Nespresso, this is how you get it un-stuck

    • @nespresso
      @nespresso  5 місяців тому

      Hello, we are sorry to hear that. Could you identify what country help line you called?

    • @Jane_Smith10
      @Jane_Smith10 4 місяці тому

      I had the same problem. I was searching for an answer. Thank you

  • @juniliaoliveira6664
    @juniliaoliveira6664 6 років тому +6

    Como podemos traduzir o comentário do video?
    Quando não temos o inglês como primeira língua, porque não aparece um video com as instruções na língua onde a máquina foi vendida e onde a nespresso tem representação?

    • @nespresso
      @nespresso  6 років тому +1

      Olá, Junilia. Para selecionar um idioma diferente para a legenda, basta clicar na engrenagem e selecionar o idioma de sua preferência. Caso tenha qualquer dúvida, estamos a sua disposição. Até logo!

    • @user-rw8tf3pt6g
      @user-rw8tf3pt6g 5 років тому

      แฟนไหม่

    • @user-rw8tf3pt6g
      @user-rw8tf3pt6g 5 років тому

      เพลงแฟนไหม่

    • @nathcunha05cunha53
      @nathcunha05cunha53 3 роки тому

      @@nespresso , a minha inissia só sai agua quente! O que eu faço? Será que está desprogramada?

  • @weironiottan7166
    @weironiottan7166 7 років тому +7

    I followed the instructions as well and i decided to flush it with clean water twice(i only use purified water to begin with) and i didn't taste any of the solution, i brewed an espresso just with water and could taste anything but water. The cloudy water is just heated up water it clears if you let it sit for a bit....

    • @rosyoliveira3812
      @rosyoliveira3812 6 років тому

      Christian Gabrielsson fdddsxse.
      Ooww6, o presidente 8 2rzdwdsw2wwwwqq 32 1 bom hgghhuuj7 7lhhhjkcads,

  • @maseeboi96
    @maseeboi96 Рік тому +1

    Easy enough to follow still great coffee

  • @sippozs
    @sippozs 4 місяці тому

    Thank u so much! You saved my life 🙏

  • @JeromeDemers
    @JeromeDemers 4 роки тому +5

    I rinse it twice instead of once with water before quitting the descalling mode. The very first espresso does taste weird, I wonder if it's "bitter" because it's clean or chemical taste. It's not that bad actually. I think it will be gone in next few coffee. At least it's done, it was like ~3-4years.

    • @nespresso
      @nespresso  4 роки тому

      Hello. Can you please identify your country so we could further look into this for you?

    • @JeromeDemers
      @JeromeDemers 4 роки тому +2

      ​@@nespresso Quebec, Canada. Is this automated email?

  • @tomwilliams5936
    @tomwilliams5936 3 роки тому

    I got through one cycle of descaling and then my machine presumably air locked and now there is no flow through and out through the coffee outlet, any official advice on how to solve this?

    • @nespresso
      @nespresso  3 роки тому

      Hi Tom, in view of the issue you are experiencing, we would recommend contacting our Technical Team directly for further assistance. You can reach them by calling 0800 442 442(UK) or 1800 812 660(ROI), and selecting option 3. Many thanks.

  • @yomismo6912
    @yomismo6912 4 роки тому +1

    Rili yortx?

  • @bondjavi
    @bondjavi 7 років тому +2

    If I use distilled water all the time, do I still have to descale the machine? I use an old coffee maker that also has the steam thingy, never had problems using distilled water.
    I want to buy and try one, but I'm scared of the chemical part thou....

    • @nespresso
      @nespresso  7 років тому +2

      In addition to clearing mineral buildup from inside the machine, descaling also aids in cleaning the machine internally from coffee grinds and other contaminants. Therefore it is recommended to descale regularly, regardless of the type of water used. Our descaling solution is made of food-grade citric acid. We are sure you will love the Inissia.

    • @StephenGraves
      @StephenGraves 7 років тому +1

      I'd love it more if the bloody water didn't taste of descaling solution after five cycles of clean water. There are people on this thread who have had to run thirty cycles and still can't get rid of the taste.

    • @davinci77777
      @davinci77777 7 років тому +1

      dear Nespresso: any answers on all the people who have problems with still tasting the descaling kit in their machines even though they ran water through it several times? I might have the same problem. 4 cycles of water and still it's blury. Haven't tried to prepare coffee yet though.

    • @maricarmenfernandezortiz5208
      @maricarmenfernandezortiz5208 6 років тому

      bondjavi qMesica de los 80

  • @michaelabramovich8294
    @michaelabramovich8294 2 роки тому +3

    I can't exit the descaling mode and start making coffee.

  • @spb81
    @spb81 9 років тому +4

    thanks - easy to follow guide and worked on my machine the same.

  • @HemHemty
    @HemHemty 4 роки тому +32

    Just did the descaling and as everybody says you need to rinse it with water at least 5-6 times. You can smell the water and see the clarity of the water to understand if there is still some chemicals in the system. I did that rinsing cycle 5 times I believe and then pulled 2 espresso shots to make sure it is okay.

    • @nespresso
      @nespresso  4 роки тому +1

      Dear Mert Topçuoğlu,
      For technical service assistance you can call 444 1 576 Nespresso Club line until 8 pm.
      Enjoy your coffees.

    • @TubeSpoker
      @TubeSpoker 2 місяці тому

      @@nespresso fuck your answer

  • @patriciawong4326
    @patriciawong4326 3 роки тому +7

    Thank you for the clear instructions!

  • @jonjonjonnyjon
    @jonjonjonnyjon 7 років тому +27

    3 seconds? not on mine, more like 6-7 seconds. also it sometimes needs to be unplugged during the process because it won't start the next cycle no matter what i press. lastly, it takes about 10 cycles of 500ml just to get the taste of the descaling solution out of the espresso.

    • @cynthial.j.3789
      @cynthial.j.3789 7 років тому +1

      Same here. I found that unplugging, sometimes twice, will enable the descaling mode to reactivate.

    • @sarahfodriga7240
      @sarahfodriga7240 7 років тому +2

      God thank you so much. Your advice helped to get my machine working again. Mine also took around 6-7 seconds! Was ready to throw against wall!!!

    • @thebanginlucyband
      @thebanginlucyband 6 років тому +1

      Love my machine, BUT, the fucking generic, one size fits all instructions and directions are the worst. Been rinsing this thing forever to get the smell AND particles flushed out.

    • @MariolaRubilar
      @MariolaRubilar 4 роки тому

      And same here. I am trying in this moment to descalate my machine, but I still do not get the flickering.

    • @noemiszilagyi4846
      @noemiszilagyi4846 3 роки тому +3

      Thank you so much for the '6-7 seconds' comment. 😁 I wonder why Nespresso can not provide its clients with the adequate manual... 🙄

  • @simoneodendaal9724
    @simoneodendaal9724 Рік тому

    Mine dit continous flashing of buttons between rinses. After second rinse the button glow went away. Do not know if this a problem

    • @nespresso
      @nespresso  Рік тому

      Thank you for contacting Nespresso Simone. Please contact the Nespresso club for technical assistance on 0800637773 or email club@nespresso-sa.co.za.

  • @exlibris5178
    @exlibris5178 5 років тому +2

    Возможно я сделала что-то не так, но после мигания кнопок,я зажала их на три секунды, судя по инструкции, и моя кофемашина просто выключилась. В итоге я не поняла, очищала ли я в режиме удаления накипи или просто так, но теперь мне страшно пить кофе даже после четырёх полосканий. Пахнет химией, я боюсь отравиться.

    • @nespresso
      @nespresso  5 років тому +2

      Катерина, добрый день. Сожалеем, что возникли сложности в процессе очистки кофемашины. Чтобы вывести средство от накипи, достаточно пролить один резервуар воды, независимо от режима, в котором находится кофемашина. Напишите, пожалуйста, личным сообщением на нашей странице bit.ly/2CWz9Sb Ваш контактный номер, мы позвоним для дополнительной консультации.

  • @joyyang6483
    @joyyang6483 2 роки тому +2

    No problems with the instructions and only run an extra 1.5 liters through and coffee is fine and descaling solution not toxic unless you drink it straight.

  • @ChaklitTea
    @ChaklitTea Рік тому

    If i didnt use the machine for almost a year since the last descale, will i need to descale once i use it again?

    • @nespresso
      @nespresso  Рік тому

      It can't hurt to descale your machine. For additional machine assistance, please call us at 800-562-1465, where we are available 24/7.

  • @nehemiashe
    @nehemiashe Рік тому +3

    Please could you forewarn that in the process the water tray must not be emptied to the last drop, that you have to watch and push to stop if it is going to be empty, because the air can go inside the machine and you will have a new problem, the machine will not pour water again. I had to throw away my inissia coffee machine because I think I burned it trying to return it to the normal operation. So, better not to do this operation, but if you are going to do it, watch the water tray, don’t let it be emptied

    • @estherpettigrew3042
      @estherpettigrew3042 Рік тому

      Weird. Mine stopped automatically every time it ran out of water.

  • @user-om1pf4ld7y
    @user-om1pf4ld7y 5 років тому +6

    Хорошая информация!

  • @Pazaluz
    @Pazaluz 7 років тому +25

    I wish my nespresso machine was as quiet as this one xD Still very handy thing to have though. And tasty coffee !

    • @nespresso
      @nespresso  7 років тому +6

      Hi there, we are so sorry to hear that. As a tip, we would like advise to place your machine on a steady underground to cancel the noise a little bit. Also, descaling your machine on a regular basis (once in three or four months) will also help a lot. Anyhow, we are glad to hear that you enjoy our coffee, and would like to wish you a lovely day. Do not hesitate to contact us via our Twitter or Facebook page or the contactform on our website if you have any more questions!

    • @Pazaluz
      @Pazaluz 7 років тому +9

      Oh no need to feel sorry at all ! thanks allot for the tips ! Didn't really expect to get an answer to my comment :) You guys have a lovely day aswell !

    • @nespresso
      @nespresso  7 років тому +5

      You are very welcome, and thank you!

    • @rebecaruiz127
      @rebecaruiz127 7 років тому

      Rowbance

    • @rebecaruiz127
      @rebecaruiz127 7 років тому

      Rowbance

  • @alisalihvural3402
    @alisalihvural3402 2 роки тому

    Hello, Should i descale my machine that i even using spring water and how often ideal ?

    • @nespresso
      @nespresso  2 роки тому +1

      Thanks for your query! We definitely recommend descaling your machine even if you use spring water. Depending on the spring, it can contain even more minerals than tap water. Descaling also helps to remove any oil or coffee ground buildup which may occur during extraction of the coffee.
      Regarding when to descale, the timescale varies on use, the machine type and your water's hardness. Some machines have an alert for it. As a broad rule we advise descaling at least every 6 months and for some machine even sooner. If you start noting slower flow, cooler coffee or granules in the cup, these are also good signs a descale will help.

    • @alisalihvural3402
      @alisalihvural3402 2 роки тому

      @@nespresso Thank you so much

  • @isgakbrfc7090
    @isgakbrfc7090 8 років тому +3

    How much does the descaling kit cost please :) Im in South Africa

  • @raymondebourgoin8075
    @raymondebourgoin8075 3 роки тому

    J ai petite et grande tasse es ce qu on peut programmer une tasse plus grande

  • @neringaCD
    @neringaCD 3 роки тому

    this descaling mode is not working, I press it starts blinking but then it starts working without pressing lungo and then I cannot enter the lungo mode again, it keeps blinking no matter what I press. So I had to take to turn it off completely and just press lungo as in making regular coffee... not sure if I did it correctly

    • @nespresso
      @nespresso  3 роки тому

      Hi there, we are disappointed to hear this. We'd recommend contacting our Technical Team when you're with your machine on freephone 0800 442 442 (UK) / 1800 812 660 (ROI). The team are available every day between 7am and 10pm. Many thanks.

  • @ManuelB911
    @ManuelB911 5 місяців тому

    Lo ví más para entretenerme que otra cosa ajjajaja, excelente vídeo, muy claro y estético

  • @fusion311
    @fusion311 7 років тому +1

    when I descale my machine this video seems to be wrong, my machine won't do any thing. but when I hold them down untill it runs .

    • @cynthial.j.3789
      @cynthial.j.3789 7 років тому

      fusion311 It is a bit tricky to get the hang of it. I had to try several times and unplug the machine for finally getting the buttons to blink.

    • @enedinamendesspolti2268
      @enedinamendesspolti2268 6 років тому

      fusion311 no voo Zu mó

  • @RokstedyMorgan
    @RokstedyMorgan 3 роки тому

    When I go for descaling mode my pixie went ded. Then i pressed both buttons for 3 secs it started to descale and lights were blinking. Is this correct behaviour?

    • @nespresso
      @nespresso  3 роки тому

      Hello, Rodrigo! Can you please identify your country, so we could further look into this for you?

  • @helenagodlewska9931
    @helenagodlewska9931 3 роки тому +1

    Nie wiedziałam jak wyjąć zużytą kapsułkę i rozmontowałam od podstawy teraz nie mogę to złożyć
    Co mam zrobić Helena

  • @icHRis83
    @icHRis83 5 років тому +4

    Grazie, molto utile! 😊

  • @aubreydonna5335
    @aubreydonna5335 4 роки тому +2

    How to dismantle the machine

  • @davidszondi8466
    @davidszondi8466 3 роки тому +1

    Az első kör után mikor elfogy a folyadék a tartályból, valószínűleg levegő kerül a rendszerbe. Ami azt eredményezi, hogy a második kör nem tud elindulni, nem tud folyadékot beszívni a tartályból. Tavaly ugyanígy jártam, ezért most gondoltam megelőzöm a bajt, utántöltöttem a tartályt, hogy a program lejártakor biztosan ne maradjon üres, nehogy újra levegőt szívjon be. Hiába, ugyanaz történt, most próbálom nagyjából huszadjára újra indítani a programot, de csak küzd és küzd, nem tudja a tartályból beszívni a folyadékot. Talán majd holnap tudom folytatni, de lehet csak 2 nap múlva. Addig pedig kávét sem ihatok. Ilyenkor legszívesebben kihajítanám az ablakon ezt a gépet...

    • @nespresso
      @nespresso  3 роки тому

      Kedves Dávid!
      Szomorúan olvastuk, hogy készüléked vízkőmentesítésekor problémát tapasztalsz, így mindenképpen szeretnénk segíteni! Kérünk, add meg privát üzenetben regisztrált email címed vagy klubtagsági számod, hogy felvehessük veled a kapcsolatot a hiba elhárítása érdekében!

  • @roccomiller2647
    @roccomiller2647 2 роки тому

    Which one is the lungo button? How am I supposed to know that?

    • @nespresso
      @nespresso  2 роки тому

      Hi Rocco, the Lungo button is the larger cup button on the right. Many thanks.

  • @BramvanBroekhoven
    @BramvanBroekhoven 5 років тому

    als ik drie seconden op die knopjes druk gaat de machine weer uit?

    • @Sandyskyguy
      @Sandyskyguy 3 місяці тому

      I have the same problem

  • @qwwerty3
    @qwwerty3 6 років тому +15

    Guys, are you sure that you used instructions exactly for Inissia? Perhaps, you used it for another model? I'm asking because i did just as the video says and everything is fine. No chemical taste or smell. Coffee, by the way, became better after this operation.

  • @robertferguson2171
    @robertferguson2171 5 років тому +5

    Nice descaling video, however one key point is missed; how to stop the machine once the descaling fluid passes through the the machine? I pushed every combination of buttons I could think of but couldn’t stop the machine until I unplugged it!

  • @rabbitmaniac
    @rabbitmaniac 9 місяців тому

    I couldn’t enter the descaling mode despite pressing the buttons for more than 3 seconds and even longer. I just used the lungo function several times - hope it still works!! Did anyone do the same?

    • @nespresso
      @nespresso  9 місяців тому

      We're disappointed to hear this, and we hope you know that we're always here to help. Machine experts are available 24/7 at 800-562-1465 for comprehensive troubleshooting.

  • @caridaddelosdolores89
    @caridaddelosdolores89 8 років тому +3

    me ha gustado mucho,pues se ha explicado muy bien

  • @rominarengel991
    @rominarengel991 6 років тому +2

    I followed the instructions but it didn't work!! The descaling process didn't start after the 3 seconds.

    • @nespresso
      @nespresso  6 років тому

      Hola Romina! Escribinos con tus datos a atencionalcliente@nespresso.com para que un especialista pueda ponerse en contacto con vos.

    • @nata9421
      @nata9421 3 роки тому +1

      I have the same problem

  • @TeReSaAsErEhT
    @TeReSaAsErEhT 4 роки тому +2

    for to enter in descaling mode it need to touch simulty the keys for 5 seconds. Also for to out descaling mode in Inissia model.

    • @nespresso
      @nespresso  4 роки тому

      Hi. In order to provide you with the best response, could you please tell us what country you are in?

  • @Phobion_1
    @Phobion_1 3 роки тому +42

    Very important note: after the first and the second descaling process, empty the dip tray, which you can see at 0:46
    If you don’t do that then water will flow out from the dip tray.
    //
    Fontos: az első és második vízkőtelenítési folyamat után, az alsó csepegtető tartályt ki kell üríteni (ami 0:46 -nál látható), különben kifolyik a víz a kávéfőző alá.

    • @fogasterg
      @fogasterg Рік тому +1

      Darn it. I wish i read your comment sooner

    • @my_RS4
      @my_RS4 Рік тому

      @@fogasterg ugh me too

    • @cigdem242
      @cigdem242 Рік тому

      ❤q

    • @cigdem242
      @cigdem242 Рік тому

      A

    • @elxakiltse8773
      @elxakiltse8773 11 місяців тому

      if that is happening it means you need to take the unit apart and clean the inside of the part where the coffee capsules go. There is a plate in there that gets really gunked up. There are several youtube videos on how to disassemble these units. It’s a little involved, but only takes a few hours to get back to a perfectly working machine again.

  • @zsuzsannafejesne2867
    @zsuzsannafejesne2867 6 років тому +1

    mennyi víz kell a tartályba a vízkőtelenítéshez?

    • @nespresso
      @nespresso  6 років тому

      Kedves Zsuzsanna!
      A vízkőmentesítő folyadékot (1dl) ki kell egészíteni vízzel, a víztartály legyen tele. Amennyiben tudunk segíteni a vízkőmentesítés folyamatában hívj minket bizalommal a 06 80 2582 80-as éjjel nappal díjmentesen hívható telefonszámon.
      Üdvözlettel,
      Nespresso Club

  • @Ryuji_Snowcrest
    @Ryuji_Snowcrest 2 роки тому

    Where can I find the descaling solution in Brazil?

    • @nespresso
      @nespresso  2 роки тому

      Oi, Caio. Boa tarde, Tudo bem? Para que possamos te ajudar de maneira assertiva, pedimos por gentileza que nos escreva por DM e informe seu CPF ou número de membro. Te aguardamos por lá!

  • @karenshippey1361
    @karenshippey1361 9 днів тому

    Had to hold buttons for at least 10 sec but then it started working 💪

  • @fogasterg
    @fogasterg Рік тому +1

    Helpful tutorial, but I had to press the buttons 8 seconds to enter and to exit the descaling mode ; 3 secs were not enough. Also you should empty the drip tray after each iteration, or it will quickly overflow.

    • @nespresso
      @nespresso  Рік тому +1

      Thank you for bringing this to our attention, Yves. Should you run into any additional problems, please give us a call directly We are available 24/7 at 800-562-1465 where you can speak with a machine expert for comprehensive troubleshooting.

  • @nikolasmakr
    @nikolasmakr 2 роки тому +1

    If i press the 2 buttons simultaneously for 3 seconds, as you said, unfortunately my inissia machine is turning off.

    • @nespresso
      @nespresso  2 роки тому

      Hello, Nikolas. Can you please identify your country, so we could further look into this for you?

    • @nikolasmakr
      @nikolasmakr 2 роки тому

      @@nespresso yes of course, i am from Cyprus. From the Greek part!

  • @silviotragust8688
    @silviotragust8688 2 роки тому

    Vielen Dank. Sehr nützlich.

  • @simplygorgeousnina
    @simplygorgeousnina 5 років тому

    What do you do if the buttons on your inissia don’t stop blinking?

    • @nespresso
      @nespresso  5 років тому +1

      Hi Nina, have you tried pressing both buttons at the same time for 5-10 seconds?

    • @simplygorgeousnina
      @simplygorgeousnina 5 років тому

      Nespresso yes I did. It’s alright now. I just rang the Nespresso hotline for help. Got it sorted out now. Thanks!

    • @nespresso
      @nespresso  5 років тому

      Thanks for the update, Nina.

    • @sharonscott6244
      @sharonscott6244 10 місяців тому

      I’ve tried doing the descaling I’ve managed to use descaled twice but it’s not allowing me to rinse clear water through it’s so frustrating help!

  • @MYANGEL-1209
    @MYANGEL-1209 2 роки тому

    Una domanda perfavore. La mia macchina di caffe lattessima One e ancora nuova ma non monta più il latte .il cappuccino senza schiuma. Come mai?

  • @johnarnis7340
    @johnarnis7340 17 днів тому

    Are you using tap water or mineral water ?

    • @nespresso
      @nespresso  17 днів тому

      Hi John, we recommend using filtered water, however, if you use tap you may just need to descale your machine, or run the cleaning cycle more often due to the water hardness level.

  • @GeorgiaAndrea
    @GeorgiaAndrea 2 роки тому +5

    Everyone, did any of you rinse it just once like in the video or you rinse it more than three times to get the chemical taste out of the machine?

    • @kostasrompokas
      @kostasrompokas Рік тому +1

      hell nah. I rinshed it like there is no tomorrow

    • @GeorgiaAndrea
      @GeorgiaAndrea Рік тому +2

      @@kostasrompokas yeah I did 5 times and then i am satisfied

  • @marymalevez3995
    @marymalevez3995 4 роки тому +1

    Ma machine ne coule plus du tout. Le détartrage comme ci-dessus ne fonctionne donc pas. Que puis-je faire ?

  • @Faticit
    @Faticit Рік тому

    Gracias! La tengo como nueva! Eso sí, hice lo que dijeron x ahí, 5 veces con agua después del descalificante, y dos cápsulas de café a la basura estoy escribiendo este comentario tomándome mi cafelito

  • @ivanapopovic8808
    @ivanapopovic8808 Рік тому +1

    What could be wrong with my machine - whenever I press those two buttons at the same time, the machine simply goes off!They don't flash at all!

    • @nespresso
      @nespresso  Рік тому

      Hi Ivana, if you'll call us at 1-800-562-1465 our machine experts will be happy to assist you.

  • @SavannaBryant
    @SavannaBryant 4 роки тому

    Is the water supposed to be hot?

    • @nespresso
      @nespresso  4 роки тому

      Yes, Savanna, it will come out hot during the descaling process.

  • @guillermorodriguez1615
    @guillermorodriguez1615 8 років тому +2

    Muy bien explicado,

  • @dianejones5418
    @dianejones5418 4 роки тому +1

    Great help thank you,

  • @dianastratulat6338
    @dianastratulat6338 2 роки тому

    Grazie per la spiegazione, sono riuscita a fare la decalcificazione ma, come ho visto in altri commenti, ho tenuto premuto più di 3 secondi per accedere alla modalità indicata, ho aspettato il necessario finché le luci hanno iniziato a lampeggiare velocemente. Ora mi godo il caffè buono come la prima volta.

  • @benkelley2808
    @benkelley2808 7 років тому +2

    White subtitle text over a white background? And they said it couldn't be done ...

  • @snapautomotive80
    @snapautomotive80 2 роки тому

    Where can I get the descaling solution?

    • @nespresso
      @nespresso  2 роки тому

      Hi. In order to provide you with the best response, could you please tell us what country you are in? 🙂

  • @ronialexandrovsky16
    @ronialexandrovsky16 2 роки тому

    My machine stuck in descalling mode now after 3cycle..all button light keep flashing ,never ending..had done factory reset but it doesn't fix the problem

    • @nespresso
      @nespresso  2 роки тому

      Hello, we would be glad to help you. Could you please provide us the country of your residence?

    • @ronialexandrovsky16
      @ronialexandrovsky16 2 роки тому

      @@nespresso Israel 🇮🇱

  • @poloptree2
    @poloptree2 5 років тому +39

    For anyone looking at this video just hold down the two buttons and peer under your fingers, you should see when they start to rapidly flash

  • @thyristor419
    @thyristor419 3 роки тому

    Ottimo prodotto,lo uso ogni due anni e funziona bene senza lasciare tracce di descaler👍🏻😃👍🏻il liquido rimanente lo ho usato anche per liberare dal calcare delle pompette a immersione uso hobbistica ...👍🏻

    • @mariabrunellalicchelli8714
      @mariabrunellalicchelli8714 2 роки тому

      Ciao scusami io nn ho capito una cosa quando si inizia a fare la decalcificazione e quando lampeggiano devo aspettare che finisce di lampeggiare ? X poi iniziare la decalcificazione? Giusto?

    • @thyristor419
      @thyristor419 2 роки тому

      Buongiorno Maria, nella fase iniziale quando accendi la macchina i due simboli della tazza lampeggiano( indicano che il riscaldatore è attivo) quando finiscono di lampeggiare si può entrare nella modalità decalcificazione( tieni premuti i due tasti simultaneamente per 3 secondi) poi segui il resto del video, quando finisci tutto io ti consiglio di risciacquare bene il contenitore acqua. Anche l'ultima fase del video dove fa ricircolare solo acqua da un contenitore all'altro per pulire le parti interne dal decalcificante io lo ripeto 3/4 volte.

  • @eleonoratotolo7583
    @eleonoratotolo7583 2 роки тому

    Can I use white vinegar?

    • @nespresso
      @nespresso  2 роки тому

      Hi Eleonora, we wouldn't recommend using white vinegar in your machine. We only test our machines using a Nespresso Descaling Kit which can be purchased on our website. Many thanks.

  • @mkuwait8017
    @mkuwait8017 3 роки тому

    can I use the regular soap?

    • @nespresso
      @nespresso  3 роки тому

      Can you please identify your country, so we could further look into this for you?

    • @TheDalyj
      @TheDalyj 2 роки тому

      @@nespresso kuwait , it s written

  • @adrianadalmeida876
    @adrianadalmeida876 Рік тому

    Onde compra o produto para descalcificação?

    • @nespresso
      @nespresso  Рік тому

      Olá Adriana, como vai? Informamos que a Nespresso não comercializa mais o produto de descalcificação para as máquinas, pois, no Brasil não possuímos altas níveis de dureza em nossa água, diferente de outros países. Recomendamos caso a sua máquina apresente algum problema referente a isso, que nos envie uma mensagem via Inbox do Facebook, DM do Instagram ou por uma das nossas centrais de atendimento, para podermos te auxiliar com alguns testes. Permanecemos à disposição!

  • @angie1981
    @angie1981 7 років тому +1

    Quando devo fazer a descalcificação?

  • @The_ZeroLine
    @The_ZeroLine 4 місяці тому

    My machine automatically starts the descaling run after just pressing the two buttons (IE, i don’t press the lungo button).

    • @nespresso
      @nespresso  4 місяці тому

      Please call us to speak with a machine expert. We are available 24/7 at 800-562-1465.

  • @antoniopi605
    @antoniopi605 4 роки тому +1

    Quindi non si usa il decalcificante ma si pulisce solo con acqua?

    • @nespresso
      @nespresso  4 роки тому

      Ciao, è opportuno decalcificare con il kit che trovi sul nostro sito o chiamando il numero verde 800 39 20 29. Grazie, a presto.

  • @cristinacristianelli5978
    @cristinacristianelli5978 10 місяців тому

    Come si chiama il decalcificante

  • @grimestation9543
    @grimestation9543 5 років тому +15

    After the descaling process I threw away 2 cups full of water. Then I tried my first cup of coffee and i could taste the chemicals, the second was similar, 3rd cup tasted okayish, 4th cup was similar to the original but traces of chemicals came back, 5th cup tasted nearly right, 6th cup tasted like heaven but I had to rush to A+E as I was scared at how fast my heart started beating.

  • @anphetamina93
    @anphetamina93 3 роки тому

    Mine will fill the capsule container of water and starts leaking.

    • @nespresso
      @nespresso  3 роки тому

      Hi there, we are disappointed to hear this. Please can you send us a private message with your name, member number and address, and we will investigate this for you? Many thanks.

  • @mariadoloresaguilargalian7834
    @mariadoloresaguilargalian7834 6 років тому

    Puede ser que me lo esplique en español

  • @bojanasalovic7252
    @bojanasalovic7252 Рік тому

    Hello, where can I find the solution for descaling? Thanks.

    • @nespresso
      @nespresso  Рік тому

      Hello Bojana. Which country are you contacting us from?

    • @bojanasalovic7252
      @bojanasalovic7252 Рік тому

      @@nespresso Serbia.

    • @nespresso
      @nespresso  Рік тому

      Poštovana Bojana,
      Hvala što birate Nespresso!
      Set za uklanjanje kamenca možete poručiti na našoj web stranici: nespres.so/ctt8jh
      Možete nas kontaktirati i putem telefona na broj 0800 253 253 (besplatna linija).
      Ili kupiti u našim buticima u Beogradu i Novom Sadu.
      Za sve dodatne informacije stojimo na raspolaganju!
      Srdačno,
      Nespresso

  • @zsuzsannafejesne2867
    @zsuzsannafejesne2867 6 років тому +1

    Magyarul hol találom az infókat?????

    • @hunterbriegel1590
      @hunterbriegel1590 5 років тому

      www.nespresso.com/hu/hu/kavegep-segitseg#!/Pixie/utmutatok_video/descaling/utmutatok

  • @troyanthonymorris
    @troyanthonymorris Рік тому

    I followed the instructions, but mine turns off when I try to hold the two buttons for three seconds

    • @nespresso
      @nespresso  Рік тому

      Hi Troy, please can you DM us on one of our other social platforms, and we can investigate this for you. Please DM us with your membership number and postcode. Many thanks.

  • @missgirl941
    @missgirl941 Рік тому

    Bonjour je n’arrive pas à quitter le mode détartrage le fait d’appuyer sur les 2 boutons simultanément et qu’ils clignotent pendant 25 secondes ne fonctionne pas

    • @nespresso
      @nespresso  Рік тому

      Chère Diane,
      Vous avez bien fait de nous contacter à ce sujet.
      je vous invite à rester appuyé sur les deux boutons simultanément jusqu'à ce que les icônes s'éteignent automatiquement.
      Grâce à cette manipulation, cela devrait fonctionner.
      Je reste disponible si besoin.
      Belle journée.
      Grégory

  • @predatorgamer114
    @predatorgamer114 3 роки тому

    How to know when it's time to discale

    • @nespresso
      @nespresso  3 роки тому +1

      Hi, we recommend descaling approximately every three months or after every 300 capsules you brew.

  • @StephenGraves
    @StephenGraves 7 років тому +11

    Yeah, I've descaled my machine and five full cycles of clean water later, I can still taste the descaling solution.

    • @nespresso
      @nespresso  7 років тому +3

      Hi Stephen. Our Technical Team will be happy to help resolve this with you. Please call 0800 442 442 and select option 3 to speak directly with our technical specialists. Many thanks again.

    • @htayhtay2022
      @htayhtay2022 5 років тому +1

      Stephen Grauves

  • @suzanecristinadeoliveira306

    Fiz todo o processo e não deu certo.

  • @vivacemusic1210
    @vivacemusic1210 Рік тому

    Descale once a year correct?

    • @nespresso
      @nespresso  Рік тому

      Hello. Thank you for reaching out. Please let us know where you are contacting us from, so we could further assist you.

  • @periscopetraveller7786
    @periscopetraveller7786 2 роки тому

    Disastro completo.
    Ho riempito con mezzo litro di acqua e la soluzione ma non ho abbassato il meccanismo di chiusura. Non mi sono accorto che la soluzione stava uscendo dal fondo e ho allagato la cucina.
    Ho ripetuto l'operazione correttamente con la seconda busta del kit.
    Come se non bastasse dalle foto non avevo capito che andava reinserita la soluzione uscita e lho pure gettata via.
    Quindi ho fatto un ciclo con soluzione uscita chissà da dove è un secondo senza reinserimento.
    Mi chiedo che devo fare ora.
    Non ho capito se poi l'acqua da mixare con la soluzione debba essere di rubinetto o di bottiglia.

  • @TubeSpoker
    @TubeSpoker 3 роки тому

    A cada quanto tenho que fazer isso ? Como sei que devo fazer isso ?

    • @nespresso
      @nespresso  3 роки тому

      Oi, TubeSpoker. Tudo bem? Indicamos a descalcificação em máquinas que são usadas fora do Brasil, aonde o nível de cálcio na água é superior a água do nosso país, ou para máquinas que já realizaram pelo menos 3.000 extrações de cafés. Demais dúvidas, permanecemos à disposição!

    • @TubeSpoker
      @TubeSpoker 2 місяці тому

      @@nespresso Qual consumidor conta quantos café tomou ? Qual o tempo médio ? Resposta idiota !

  • @M1528A
    @M1528A Рік тому +1

    I thought Nespresso Policy was to keep hands clean and hygienic finger nails?