Flame rollout is generally caused by an obstruction in the flue exhaust, more specifically in the plenum. Please contact your local Henny Penny distributor for further assistance or our technical support department at tservices@hennypenny.com
HI @gonzales2901 if this is on a gas fryer, we can see this error happen more often throughout the day if the oil is low. The unit heats for several minutes, but never sees a temp rise at the probe because the oil is not touching the temp probe. If this is on an electric fryer and you get intermittent E-22 errors through the day, then check if power cords are plugged in all the way or unplugged. LOVs in some countries pull voltage to the controls through a separate cord. Even though the control is working, the large 3 phase power cord may not be making connection or plugged in. Hope this helps.
Thanks for the video, is there one coming about flame rollout? Can this error code be caused by a clogged pilot? or bad flame sense?
Flame rollout is generally caused by an obstruction in the flue exhaust, more specifically in the plenum. Please contact your local Henny Penny distributor for further assistance or our technical support department at tservices@hennypenny.com
What if the error happens as they’re using the fryer at random points did the oil get too low?
HI @gonzales2901 if this is on a gas fryer, we can see this error happen more often throughout the day if the oil is low. The unit heats for several minutes, but never sees a temp rise at the probe because the oil is not touching the temp probe. If this is on an electric fryer and you get intermittent E-22 errors through the day, then check if power cords are plugged in all the way or unplugged. LOVs in some countries pull voltage to the controls through a separate cord. Even though the control is working, the large 3 phase power cord may not be making connection or plugged in. Hope this helps.
thanks
You're welcome!