Of course, however, being able to adapt to the customer in front of you, on the fly, and I’ve done this many many times, to help them appreciate the value, is invaluable
@@robbielackeymusic being dynamic is so important, you go from sounding like a commercial to sounding like a friend or mentor explaining the payment or process to the customer
That’s was great!! I work at Honda in finance so everyone relies off the “reliability” of the Honda. Cracked $150k this year looking to do $250k this year! My company doesn’t do training AT ALL!!! So I come on here and get knowledge!! I’ve watched this video probably 64.5 times to memorize. It’s worked 8 out of 12 times!. Thank you again Andy for the great videos!!
@@Towdadddy Never heard of anyone starting out in F&I. They all come from Sales, and only the ones that excel in Sales. Time doesn't matter, only ability. You have to perfect the art of communication, negotiation and politely overcoming client concerns through pure deception. The F&I guys can make money off you 20 different ways and no dealer will put you in that role unless you can absolutely extract the maximum amount of money possible in each category on each and every sale. Otherwise it's just lost revenue.
Andy I just want to say thank you for all your content, coming from construction into sales, your videos and the word tracks you share have gave me the confidence to get people to the desk! Keep them coming we appreciate you❤
You have a natural advantage, you're a good looking woman. Good looking women can sell ice to an eskimo with very little effort, even if they're completely horrible at their job.
This is actually really good. I use a lot of body language with the customer. Being honest, transparent, and ensuring you deliver a good explanation of the products without sounding much like a seller is almost guaranteed to win. However, I still struggle with the cash deals... my dealership is always 60/40 finance control... =/
Much of what he said is already covered under the standard manufacturers warranty. Most people keep their cars 3 to 5 years at most therefore, none of that stuff is needed unless you constantly lose keys or crack windshields, windshield are covered by your insurance company as well… Only thing that makes sense is an extended warranty. If the car you’re buying doesn’t have one and then in that case get a steep discount from finance because the price they’re charging you was inflated.
I've been driving for 30 years and literally not one of these events has ever happened to me ever, not once. That's my argument when they try to upsell me on a bunch of hypothetical what-ifs. I've already saved countless thousands not paying for this stuff. I'll just take the 167 and put it in a savings account and let it ride month after month year after year to cover any unforeseen expenses. Something that I have access to and can tap into and even grow interest with rather than growing some sleazebags checking account.
Hi Bridget, I just dropped an Elite Pro Finance course. I greatly appreciate you! Shoot me a text message asap! I’d love to help you kill it & connect 918-210-0254 💪
Great stuff! Love the specific attack! Would love to see more specifics like that…trade walk around, proper test drive, with some of your top trainers and trainees….very helpful
Hi Michael, that’s just a lil sneak peek of what’s to come. I have so much more. Shoot me a message 918-210-0254, I’d luv to help you annihilate 2023!!
$86 x 60 months = $5160.00 profit for the dealer. And good luck getting all of those things covered when you need them. I had a dealer try to screw me out of a wheel and tire warranty that I paid up front for. I fought for days getting them to agree to fix the things covered under that warranty. It sounds great when it’s presented. Reality is a very different picture.
Very ignorant statement. If its $5,000 in product that is not all profit. No doubt probably up to $3,000 of that is cost to the dealer. You think the stuff is free and every dollar spent is profit?? And they just had a terrible product. A good one would not cost the dealership money it would be a reputable 3rd party company like Assurant or something
Not saying this in a disrespectful way, but the presentation has nothing to do with it. If you buy it without actually spending a few minutes reading every single line of the fine print before signing, you're a sucker. It's impossible for them to deceive you since they have to provide you the terms and conditions of each item they're selling before you agree to sign.
I am just beginning my new career as a finance manager for a reputable car dealership. Thank you for giving me the extra training and tips I hope to use to be a successful, I think this could be life changing.
Reputable car dealership is a phrase that always sounds funny to me because they wouldn't be in business if they weren't ripping off customers left and right.
Love this must have it all F&I. $167 times 48 months is over $8K. Thats $8K of your hard earned money. I will save this amount & take 4 nice vacations.
Dennis nice seeing you on Andy money session . You’ve always been a beast . Andy thank you for all the daily training vids . Hasan freeman toyota Santa Rosa
Love you like a brother, Hasan! I owe a debt of gratitude to you, and the Santa Rosa professionals. You guys were so dedicated to improving your craft and providing a great customer experience.
I just started watching your videos. I do a lot of subprime deals where the customer is very payment focused. I need a better way to close, this may be it.
Subprime deals should be easy to close. Tell them you got the only deal you could based on their horrible credit, and unless they want to come up with 3x the down payment or switch to a really shitty car, they better just get with the program and sign away. Plus you make a crap ton of money on the buy rate. Tell them it's not YOUR fault their credit is shit and they can't have champagne on a beer budget.
Q: How do you know when the F&I (Finance and Insurance) guy is lying? A: When he opens his mouth! Literally nothing the F&I guy says makes any difference. Trust ZERO of what comes out of his mouth. If you're interested in anything he's selling then tell him to shut the fuck up and give you the fine print (terms and conditions) to review yourself. Each and every single item he's selling has language to deny you coverage if you don't meet exactly the right criteria, and each and every form you sign has checkboxes (delete boxes) designed to opt them out of coverage you think you're getting when you sign your name. Take a solid hour if needed and review each field separately on each form, each terms and conditions page for each form, and if he rushes you, it's because he's trying to distract you from something specific he sees you reading, likely at that moment. Best advice ever is to secretly record the conversation. Don't worry if it technically breaks a 2-party consent law. They are more worried about being caught committing fraud and you could always get immunity to turn them in if it went that far anyway.
My biggest issue is building rapport, building the urgency and the value of my price. As well as over coming objections. I just started my in home sales consultant job. Unfortunately didn’t close my first lead
Not many people close their very first sales interaction. Most fail quite a bit at first until they build confidence and can project that confidence. Nobody wants to buy something from someone that's not projecting confidence.
It's the part after the Salesperson gets the customer to agree to purchase a vehicle at a mutually agreed upon price and sends him to the F&I guy to get raped for every single monthly penny he can afford on things like the buy rate vs sell rate, an in-house extended warranty, overpriced prepaid maintenance, the $250 vin etching scam (that's my favorite), pre-installed Lojack they used for their own inventory tracking and now want you to pay for so it was free for them (another personal favorite), GAP insurance, paint and upholstery protection, etc.
I had finance manager trying to sell me some warranty saying if the computer breaks, the truck will be undrivable so this warranty would cover that. I said if the computer breaks I'm never buying another vehicle from this brand again. Finance guys are the worst (no offense) I think next time I buy a new vehicle I'm going to say if I have to go into the finance office the sale is lost immediately. See what happens.
so youll just take the loss if the computer breaks….. or pay the repair out of pocket….. or how would you sign the paperwork on your new vehicle if you dont allow yourself to be taken into finance…..
@@kris._e4630 yes id repair it on my own. And never buy that brand again. You can pay cash or in the office state upfront that of you try to sell me any additional services/coverages the sale is off. Just sign the already agreed upon financial arrangements and get out
@@hlknbl I'd fix it. The likelihood of it happening is small. Like I said if it did, I wouldn't buy that brand again. I don't need any special warranty to cover the cost
@@knpstrr It sounds like you're in a great position to cover any expenses my friend. Listen coverages are not for everyone. Some insure and some don't. That's life. I've been an F & I Manager for a very long time and its not all about "Selling You" it's protecting an investment you have made against any kind of uncertainty that may or may not come up during your ownership. these Benefits offered to clients are merely there just to make sure you have no surprises. Not everyone is in your kind of position to stroke a check for a repair or a new car.
@ ahh the last desperate ploy by the stealership. Insulting another person by calling them “poor” when you know nothing about them. actually far from poor. Just don’t like to get ripped off by the stealers in the FI office. Virtually everyone agrees that the FI managers are professional liars out to take your money. It’s a well known fact and is confirmed by numerous studies from excellent resources such as consumers reports, Clark Howard etc etc. you may have the last word and plug your useless ripoff products.
Andy, it’s Nate! Nice to meet you! I can’t wait to watch more of your content in hopes of moving from a beat up piece of junk pick up to having a house! I’m a guide and thinking of becoming an entrepreneur!
Hey Andy. If somebody would tell you hat you have the chance: Either die today, never see your family and your closest people again, leaving all of your plans behind or, you win an "on stage sales battle" against Grant cardone and Jordan Belfort. You would go all in winning, right? So, that's that's what you have to do! We wanna see it!
I don’t understand the close.. this guy was acting like a customer. He didn’t sell the payment, or the product. He was speaking from the customer standpoint
Focus on the out the door price and never discuss monthly payments with the car salesman. If the poor chump's loan term is 72 months, that is an additional 12 grand added on the OTD. WOW. Andy's gonna getcha sucka.
You can always take a long term loan initially and just make double or triple principal payments and pay it off very quickly without being obligated to a really high monthly payment if absolutely necessary.
Menu selling works good too. I work with a finance manager all he does is menu sell. He makes around 400k a year.
The menu presentation is a foundational tool to success in the role.
@@dennisgingrich3861 how do i get in touch with you!
Good to know y'all are still screwing people.
Of course, however, being able to adapt to the customer in front of you, on the fly, and I’ve done this many many times, to help them appreciate the value, is invaluable
@@robbielackeymusic being dynamic is so important, you go from sounding like a commercial to sounding like a friend or mentor explaining the payment or process to the customer
This is a great close that builds immense value. Used it yesterday and put up almost $20K on 4 deals
What part of the process does this work???
That’s was great!! I work at Honda in finance so everyone relies off the “reliability” of the Honda. Cracked $150k this year looking to do $250k this year! My company doesn’t do training AT ALL!!! So I come on here and get knowledge!! I’ve watched this video probably 64.5 times to memorize. It’s worked 8 out of 12 times!. Thank you again Andy for the great videos!!
What was your experience when you got hired in finance? Been in the business for a year in sales and I’m really looking to get into finance
@@Towdadddy going need to be in the business for a while b4 going into finance
@@Towdadddy Never heard of anyone starting out in F&I. They all come from Sales, and only the ones that excel in Sales. Time doesn't matter, only ability. You have to perfect the art of communication, negotiation and politely overcoming client concerns through pure deception. The F&I guys can make money off you 20 different ways and no dealer will put you in that role unless you can absolutely extract the maximum amount of money possible in each category on each and every sale. Otherwise it's just lost revenue.
Andy I just want to say thank you for all your content, coming from construction into sales, your videos and the word tracks you share have gave me the confidence to get people to the desk! Keep them coming we appreciate you❤
I am not even in the car business and I watch this guy constantly.
I presented this way without a menu and my customer agreed to an $86 bump !!!!
Nice work!
You still using it ?
You have a natural advantage, you're a good looking woman. Good looking women can sell ice to an eskimo with very little effort, even if they're completely horrible at their job.
This is actually really good. I use a lot of body language with the customer. Being honest, transparent, and ensuring you deliver a good explanation of the products without sounding much like a seller is almost guaranteed to win. However, I still struggle with the cash deals... my dealership is always 60/40 finance control... =/
Much of what he said is already covered under the standard manufacturers warranty. Most people keep their cars 3 to 5 years at most therefore, none of that stuff is needed unless you constantly lose keys or crack windshields, windshield are covered by your insurance company as well… Only thing that makes sense is an extended warranty. If the car you’re buying doesn’t have one and then in that case get a steep discount from finance because the price they’re charging you was inflated.
I've been driving for 30 years and literally not one of these events has ever happened to me ever, not once. That's my argument when they try to upsell me on a bunch of hypothetical what-ifs. I've already saved countless thousands not paying for this stuff. I'll just take the 167 and put it in a savings account and let it ride month after month year after year to cover any unforeseen expenses. Something that I have access to and can tap into and even grow interest with rather than growing some sleazebags checking account.
It's the Budman in Alabama selling boats! Thanks Andy
I’m a finance manager…… love this!! I’m already memorizing it
Some of my best deals came on the heels of this objection handling skill!
Hi Bridget, I just dropped an Elite Pro Finance course. I greatly appreciate you! Shoot me a text message asap! I’d love to help you kill it & connect 918-210-0254 💪
As a customer. The statement shake the tree to get every dam piece of fruit. Hit hard.
How did it work?
I used this close today and it worked amazing!!
Sounds like you are coachable and teachable! I love it and pumped to see people like you winning 💪
Excellent close. I use it and it hooks. Please more closes… keep them coming
You still use it and how is it going ?
Gonna try using this for sure! Got the video saved!
one of my old trainers taught me this and its a great tool to keep in the arsenal!!
Keep making more finance training videos!!
THIS VIDEO IS FIRE
Great stuff! Love the specific attack! Would love to see more specifics like that…trade walk around, proper test drive, with some of your top trainers and trainees….very helpful
Hi Michael, that’s just a lil sneak peek of what’s to come. I have so much more. Shoot me a message 918-210-0254, I’d luv to help you annihilate 2023!!
$86 x 60 months = $5160.00 profit for the dealer. And good luck getting all of those things covered when you need them. I had a dealer try to screw me out of a wheel and tire warranty that I paid up front for. I fought for days getting them to agree to fix the things covered under that warranty. It sounds great when it’s presented. Reality is a very different picture.
Very ignorant statement. If its $5,000 in product that is not all profit. No doubt probably up to $3,000 of that is cost to the dealer. You think the stuff is free and every dollar spent is profit?? And they just had a terrible product. A good one would not cost the dealership money it would be a reputable 3rd party company like Assurant or something
Not saying this in a disrespectful way, but the presentation has nothing to do with it. If you buy it without actually spending a few minutes reading every single line of the fine print before signing, you're a sucker. It's impossible for them to deceive you since they have to provide you the terms and conditions of each item they're selling before you agree to sign.
I am just beginning my new career as a finance manager for a reputable car dealership. Thank you for giving me the extra training and tips I hope to use to be a successful, I think this could be life changing.
Reputable car dealership is a phrase that always sounds funny to me because they wouldn't be in business if they weren't ripping off customers left and right.
@@jumpman2680who hurt you
Great, I’m going to start using this today!
Andy, you are like the Sun and all the planets rotate around you. Keep burning bright brother!
Love this must have it all F&I. $167 times 48 months is over $8K. Thats $8K of your hard earned money. I will save this amount & take 4 nice vacations.
You don't get all of it as commission. You still have to cover cost of goods/services and dealer portion of the profit. But, you might get half of it.
I am going to use this. Great video brother thank you, love you and the team
How did it go ?
It has worked great for me
Supper strong, never heard of that way before and it can also be apply to a bunch of other scenarios A+A+A+
Solid close. Great video...
Dennis nice seeing you on Andy money session . You’ve always been a beast . Andy thank you for all the daily training vids .
Hasan freeman toyota Santa Rosa
Love you like a brother, Hasan! I owe a debt of gratitude to you, and the Santa Rosa professionals. You guys were so dedicated to improving your craft and providing a great customer experience.
I just started watching your videos. I do a lot of subprime deals where the customer is very payment focused. I need a better way to close, this may be it.
Subprime deals should be easy to close. Tell them you got the only deal you could based on their horrible credit, and unless they want to come up with 3x the down payment or switch to a really shitty car, they better just get with the program and sign away. Plus you make a crap ton of money on the buy rate. Tell them it's not YOUR fault their credit is shit and they can't have champagne on a beer budget.
As a customer I ask the simple question of do I believe this stuff is worth $12,024 because that's what it costs me over the course of 72 months.
I would tell you it depends on whether or not you have it in cash to spare to cover the costs without coverage.
A lot can happen in 72 months on a car
Over 1000 parts that cost $1000 to replace,
Love it!
Q: How do you know when the F&I (Finance and Insurance) guy is lying?
A: When he opens his mouth!
Literally nothing the F&I guy says makes any difference. Trust ZERO of what comes out of his mouth. If you're interested in anything he's selling then tell him to shut the fuck up and give you the fine print (terms and conditions) to review yourself. Each and every single item he's selling has language to deny you coverage if you don't meet exactly the right criteria, and each and every form you sign has checkboxes (delete boxes) designed to opt them out of coverage you think you're getting when you sign your name. Take a solid hour if needed and review each field separately on each form, each terms and conditions page for each form, and if he rushes you, it's because he's trying to distract you from something specific he sees you reading, likely at that moment. Best advice ever is to secretly record the conversation. Don't worry if it technically breaks a 2-party consent law. They are more worried about being caught committing fraud and you could always get immunity to turn them in if it went that far anyway.
Who hurt you?
Have you ever thought about doing training for the Motorcycle Industry? You could sell training for finance at Harley Davidson
sales is sales, selling a harley and warranties is no different than selling a car or security systems
Both are beasts!!! Boooooommmm!!!
My biggest issue is building rapport, building the urgency and the value of my price. As well as over coming objections. I just started my in home sales consultant job. Unfortunately didn’t close my first lead
How are you doing now. You improve in 2 months?
Not many people close their very first sales interaction. Most fail quite a bit at first until they build confidence and can project that confidence. Nobody wants to buy something from someone that's not projecting confidence.
I’ve been using this exact word track for 15 years it’s a great tool to close customers on products.
Hi Michael, that’s a lil sneak peek of what’s to come. I have so much more. Shoot me a message 918-210-0254, I’d luv to help you annihilate 2023!!!
What part of the process does this work???
It's the part after the Salesperson gets the customer to agree to purchase a vehicle at a mutually agreed upon price and sends him to the F&I guy to get raped for every single monthly penny he can afford on things like the buy rate vs sell rate, an in-house extended warranty, overpriced prepaid maintenance, the $250 vin etching scam (that's my favorite), pre-installed Lojack they used for their own inventory tracking and now want you to pay for so it was free for them (another personal favorite), GAP insurance, paint and upholstery protection, etc.
I had finance manager trying to sell me some warranty saying if the computer breaks, the truck will be undrivable so this warranty would cover that. I said if the computer breaks I'm never buying another vehicle from this brand again. Finance guys are the worst (no offense)
I think next time I buy a new vehicle I'm going to say if I have to go into the finance office the sale is lost immediately. See what happens.
so youll just take the loss if the computer breaks….. or pay the repair out of pocket…..
or how would you sign the paperwork on your new vehicle if you dont allow yourself to be taken into finance…..
@@kris._e4630 yes id repair it on my own. And never buy that brand again. You can pay cash or in the office state upfront that of you try to sell me any additional services/coverages the sale is off. Just sign the already agreed upon financial arrangements and get out
@@hlknbl I'd fix it. The likelihood of it happening is small. Like I said if it did, I wouldn't buy that brand again. I don't need any special warranty to cover the cost
@@knpstrr It sounds like you're in a great position to cover any expenses my friend. Listen coverages are not for everyone. Some insure and some don't. That's life. I've been an F & I Manager for a very long time and its not all about "Selling You" it's protecting an investment you have made against any kind of uncertainty that may or may not come up during your ownership. these Benefits offered to clients are merely there just to make sure you have no surprises. Not everyone is in your kind of position to stroke a check for a repair or a new car.
@@antonioturbyfill8871 It is more expensive to buy the added warranty/insurance. These aren't loss leaders for dealers based on their altruism.
What is the finance managers name in this video?
That’s Dennis Gingrich from the Niello Auto Group straight Savage Leader for his Team
Fire !!!
What is Dennis last name so o can listen to more of his closes
Better yet...put the 167 bucks/month in a savings account.
I like to watch these because it helps me not to get ripped off by all the garbage and lies that your are told by the FI manager at a car dealer.
Just because YOUR poor and don't want all the extras, doesn't mean they're garbage
@ ahh the last desperate ploy by the stealership. Insulting another person by calling them “poor” when you know nothing about them. actually far from poor. Just don’t like to get ripped off by the stealers in the FI office. Virtually everyone agrees that the FI managers are professional liars out to take your money. It’s a well known fact and is confirmed by numerous studies from excellent resources such as consumers reports, Clark Howard etc etc. you may have the last word and plug your useless ripoff products.
do a video on health insurance
Brilliant 👏🏻🦍
Finally a natural born seller
Does anyone know if you can actually get help from him through that number? I need some assistance
I greatly appreciate you! Shoot me a text message asap! I’d love to help you kill it & connect 949-212-1587 💪
Dennis trained me in f/i....made a great career out of it...
Andy, it’s Nate! Nice to meet you! I can’t wait to watch more of your content in hopes of moving from a beat up piece of junk pick up to having a house! I’m a guide and thinking of becoming an entrepreneur!
Hi Nate, I greatly appreciate you! Shoot me a text message asap! I’d love to help you kill it & connect 918-210-0254 💪
Perfect
Hey Andy. If somebody would tell you hat you have the chance:
Either die today, never see your family and your closest people again, leaving all of your plans behind or, you win an "on stage sales battle" against Grant cardone and Jordan Belfort.
You would go all in winning, right?
So, that's that's what you have to do! We wanna see it!
Okay now let’s see you handle an objection
It's easy, you just lie your ass off and misrepresent the product. That's what 99% of these guys do.
🔥🔥🔥
This was the best close on the channel and it was not Andy....
I don’t understand the close.. this guy was acting like a customer. He didn’t sell the payment, or the product. He was speaking from the customer standpoint
I make 170k a year and still not satisfied.
Focus on the out the door price and never discuss monthly payments with the car salesman. If the poor chump's loan term is 72 months, that is an additional 12 grand added on the OTD. WOW. Andy's gonna getcha sucka.
You can always take a long term loan initially and just make double or triple principal payments and pay it off very quickly without being obligated to a really high monthly payment if absolutely necessary.
Joseph colon
❤❤❤
Just say no to all the products and there you go.
I’ve got a million cash I need help!!
❤
👏👏
👀
Hold onto your wallet !
That would not work where I’m from. People would not like his Tone of voice and his pitch towards them at all.