Lush should have an online quiz on their website to figure out what products we need. It would be really helpful in finding face mask, shampoos, cleansers and all the other good stuff
Erica is iconic. I'll literally be 56 years old and remember her from my training days. Also, really enjoying these deep dives! Such a good idea, especially for those customers who don't have a shop near them where they can chat with staff
I love how your videos feel like a discussion and more free form than most other videos. It’s not over produced and it just feels like talking to a friend who’s obsessed with Lush 😂
Chiara B Lush need to bring back A Crash course in Skincare mask! That one had avocado and lemon, so fresh and smoothing and hydrating. If only that wasn't discontinued.
These deep dives are super informative and gets me enthusiastic about the products! I'd I love to see more dives and ones into scrubs (since its the current campaign), hot oil hair treatments and the potted ones, and this may be out there, but hands! I'd like to know more about golden handshake and the hand lotions!
I could listen to Erica talk all day! My favorite fresh face mask is the "Don't Look At Me" although it scared my kids the first time I wore it in front of them.
Cosmetic warrior has literally saved my skin and cleared it almost completely 5 or 6 different times when I was breaking out BAD. Everything she says is completely true!!
I would really love to see a video about the sulfates and synthetic preservatives that are used. there's a lot of scary news out there about them and it'd be nice to hear Lush's views on them. Love you, thanks!
It would be great if they change the sulfates to something more gentle like sodium cocoyl isethionate but they need strong preservative because lush love to put "food" on their product
Sulfates and synthetic preservatives are okey! They don't cause cancer or anything like that that's false info for marketing. I love lush but ecologic brands make those claims for marketinf so you buy their products instead of other brans. There's no evidence that preservatives are bad for skin!
Anna Gray Wish all policies were the same! I'm from the Philippines and they just launced the fresh face masks here. They give us a cleanser every five pots and I'm not sure if we can redeem masks for pots now
catastrophe cosmetic mask is so good! On months I have really bad hormonal acne during my period, I buy this mask and it really works to calms down the redness and inflammation. Cupcake is good too! And boy are these masks fresh! I made the mistake of using cosmetic warrior a day after it expired and it broke me out, so use these ASAP. I can’t wait to try the jelly masks!
I would love to hear about your deodorant products! I'm an avid lush junkie (bought $140 worth of new products at the 1 year birthday at the Robina shop yesterday) but I've only just noticed the deodorants available. I'd love to learn more about them.
i would love it if Lush did a video all about soaps and all the different types of soap but also how the soaps are made. thanks. i love watching videos like this also even the how it's made videos as well too. love you Erica and the others too.
Experation dates do not mean alot. Ater the date, it is still good, and it is still safe to use. These early dates are designed to make companies money.
Love your videos Erica! You're so upbeat, beautiful and informative! My fav mask now is Don't Look at Me! I just tried a sample. Love lots of Lush products!
We're glad to hear you enjoyed the solid shampoo video! We'll definitely pass along a suggestion to our video team to let them know a solid conditioner video is desired.
Erica is the best...I would listen to her all day!!! Lush should give more information on hair products...I used solid shampoo & broke out in dandruff!!!
They got rid of my two favorite fresh face masks, so so sad, love lettuce and sacred truth were the best ones! Please bring them back please please please
Cosmetic warrior is my fav, I’ve used so many face masks but no face mask is like cosmetic warrior. It takes care of my pimples and make my skin glow. Plz never stop making cosmetic warrior ❤️
I am adoring these videos! they’re so informational and fun to watch. 🌸 I would love for you lovelies to continue the good work, and maybe even cover facial cleansers, the foot section or hair masks? thank you so much! 💗
I love everything Lush stands for & these videos are soooo cool & informative! I'd really like to see how Cosmetic Warrior is made or maybe Honey I Washed the Kids ((-:
I adore lush! Your products are my go to when I want my own lil spa day at home ^-^ I can't wait to get an apartment with a tub so I can use your bath bombs and oils. Right now I just have a stand in shower.
I react to many of the fresh face masks, with itchy red skin that's oversensitive for the next few weeks. Any ideas why? Rosy cheeks works wonders. Cupcake and Love lettuce only itch a little bit while they're on. The only other product i've had a reaction to is The Body Shop's Vitamin E Eyes cube.
Hi, Ellen! Oh dear sounds like you're experiencing an allergic reaction, we are a transparent company and lists all of our ingredients quantitatively online and on our products, we would recommend to bring the ingredients for these masks into your Doctor and they can take a peek to see what to stay away from in the future.
These are great, but a lot of employees don't know they exist. More fluent communication would be helpful for keeping us in the loop with our customers.
We hope you'll get a chance to try your Fresh Face Masks soon! In the meantime, check out our masks that are available on our website. They are also packed with fresh ingredients!
dont look at me has always been my fave, when i went to the store there was only 1 week left till expiration date so i asked an employee when the next batch is coming so i can keep it longer, she told me that theyre all made from the same batch and that it should still be ok to use as long as it is kept in the fridge. :/
Do the mini testers count in the "bring five tubs to get a face mask free" deal? They are also in black mini tubs. And do you want us to bring those back anyways to reuse?
I can’t get my hands on a fresh face mask to save my life. Shop never has them, and theirs only one shop where I live in middle Tennessee and it’s 45 mins away. Cant order it online because it’s fresh. How can I get my hands on one seriously!
What happens if you bring back the black pots, but you can’t use the face mask coz your super sensitive to essential oils? Can you ask for something else or not?
Hey there! We're not able to carry sun care products like sunscreen due to animal testing regulations. If you would like some tips on soothing sun kissed skin that's left a bit red and sensitive, please take a look here: www.lushusa.com/story?cid=article_sunburn-prevention-treatment
I love lush but I have no idea weather to splurge on Ocean Salt bc I love the smell and exfoliating products...oh but I love your face mask but I don’t know which is best for me after trying 4 of them...what do you recommend for glowing skin?
Kayla D. I work at Lush! :) Ocean salt is lovely (both the original and self preserving), and definitely worth the money. You can ask for a demo of it, and a sample, and that way you can tell if you like it. It has both coarse and fine sea salt and is a brilliant exfoliant, and leaves you feeling nice and fresh with the vodka and lime infusion! Definitely worth trying, and you’ll feel nice and soft after! For glowy skin, I would either go for “Don’t look at me”, or “Brazened honey”. Don’t look at me, has ground rice as well as lots of lemon juice. This is really good for cleansing the skin, and closing all your pores after clearing them, making you look nice with a brightened complexion. On the other hand, Brazened honey is like a green juice for the face and is even more exfoliating, and is packed with all different ingredients such as lime juice and ginger. This really is a mask if you feel a little dull or you need a pick me up, as it is quite intense. If you look on Lush’s website, it has the list of ingredients and what they do for you/your skin if you are ever stuck. Enjoy!
Don't look at me should help give you brighter skin, all the vitamin C in those citrus fruits, however do not use it if you have very sensitive or dry skin
For glowing skin with a gentle exfoliating effect, Rosy Cheeks is the better option as it contains rose clay and kaolin that gently exfoliate while rose oil and rosewater keeps skin glowing and glycerin keeps skin hydrated.
Cosmetic Warrior would be a lovely choice! It uses ingredients such as tea tree and garlic to cleanse, while honey and egg whites help soften skin and help tighten the look of pores. www.lushusa.com/face/masks/cosmetic-warrior/06094.html
Rachael Clark the whole thing about skin purging yourself or “drawing out” is a myth. Skin doesnt work like that....if a product breaks someone out then it isnt good for that person’s skin.
I had a little acne and thought it would be good for it and kept using it a couple more times because I wanted it to work so badly, but I was just left with my entire face bumps everywhere. It was probably my fault though the girl asked if I had sensitive skin and at the time I said no because I didn’t think I did, but maybe I do. I have a crazy oily forehead and I believe she said it would help that so I was really wanting to try it. I probably should have went with magnaminty I think it’s what it’s called.
Do you ever consider using all this food as a waste?....idk maybe im just weird for thinking that but it just seems wrong to use food for cosmetic reasons
I think the point theyre trying to make is to "make your own". Its a lot more fresh, pure and inexpensive. I'm a Lushie so I would buy anything, but not everone has a Lush budget. I dont either but hey...
Lush should have an online quiz on their website to figure out what products we need. It would be really helpful in finding face mask, shampoos, cleansers and all the other good stuff
CrazyPerfection yesss!
That would be amazing. Jees
Just go into the store and ask an employee they’ll help with the whole routine
@@unicornsprinkles3277 not everyone has a store nearby. I need to drive over an hour for a store
@@rubies211 agreed! I live 3 hours from the closest store :(
These deep dive videos are such a nice complement to the “making of” videos
Erica is iconic. I'll literally be 56 years old and remember her from my training days. Also, really enjoying these deep dives! Such a good idea, especially for those customers who don't have a shop near them where they can chat with staff
pppotatoes you’re so sweet! 😚😚😚 xoerica
I love how your videos feel like a discussion and more free form than most other videos. It’s not over produced and it just feels like talking to a friend who’s obsessed with Lush 😂
Can We get an avocado fresh face mask that smells like avocado wash??? That would be awesome!
Chiara B Lush need to bring back A Crash course in Skincare mask! That one had avocado and lemon, so fresh and smoothing and hydrating. If only that wasn't discontinued.
Part of the smell from that comes from bergamot, which you do not want on your skin. Which is unfortunate, because bergamot smells amazing.
These deep dives are super informative and gets me enthusiastic about the products! I'd I love to see more dives and ones into scrubs (since its the current campaign), hot oil hair treatments and the potted ones, and this may be out there, but hands! I'd like to know more about golden handshake and the hand lotions!
I could listen to Erica talk all day! My favorite fresh face mask is the "Don't Look At Me" although it scared my kids the first time I wore it in front of them.
lubnpe4kojtube well don’t let me, I WILL talk all day 😉
Please do how it's made, for "Rosey Cheeks" mask.
Cosmetic warrior has literally saved my skin and cleared it almost completely 5 or 6 different times when I was breaking out BAD. Everything she says is completely true!!
Lush products are actually one of the only products who actually show results!
I would really love to see a video about the sulfates and synthetic preservatives that are used. there's a lot of scary news out there about them and it'd be nice to hear Lush's views on them. Love you, thanks!
It would be great if they change the sulfates to something more gentle like sodium cocoyl isethionate but they need strong preservative because lush love to put "food" on their product
Alalalalana so you want a thionate in your product!? Omg do you know the chemicals in that?
proudblackjynx lmao "chemicals"
Yes i know my "chemicals" because i make my own lotion, cream and soap/shampoo, it's my hobby
Sulfates and synthetic preservatives are okey! They don't cause cancer or anything like that that's false info for marketing. I love lush but ecologic brands make those claims for marketinf so you buy their products instead of other brans. There's no evidence that preservatives are bad for skin!
I’d love to see more seasonally exclusive fresh face masks like Cranberry!
Liz V they make a christmas cleanser called büche de Noël! Its has cranberries and fresh satsuma/mandarins in it.
Wish you could return the pots from the Jelly Face Masks too!
Anna Gray only the black pots count towards the free mask
Anna Gray Wish all policies were the same! I'm from the Philippines and they just launced the fresh face masks here. They give us a cleanser every five pots and I'm not sure if we can redeem masks for pots now
Should the pots be the same size?
I work in Canada and we only accept the black pots!
Jucelle G me too, or maybe bring your own containers for certain items
Avocado face mask plzzzz! 🥑🥑🥑
Ashley and Sasha Same thoughts! Lush used to carry an avocado-lemon-yogurt mask called A Crash Course in Skincare. They should bring it back!
catastrophe cosmetic mask is so good! On months I have really bad hormonal acne during my period, I buy this mask and it really works to calms down the redness and inflammation. Cupcake is good too! And boy are these masks fresh! I made the mistake of using cosmetic warrior a day after it expired and it broke me out, so use these ASAP. I can’t wait to try the jelly masks!
my absolute favorite lush fresh mask ist: bb seaweed. This mask is so awesome!!!!!
I am living for these videos!!
LOVE these "Deep Dive" videos!!! I love hearing more in depth info on the products that I love from Lush. Keep these videos coming!
I would love to hear about your deodorant products! I'm an avid lush junkie (bought $140 worth of new products at the 1 year birthday at the Robina shop yesterday) but I've only just noticed the deodorants available. I'd love to learn more about them.
i would love it if Lush did a video all about soaps and all the different types of soap but also how the soaps are made. thanks. i love watching videos like this also even the how it's made videos as well too. love you Erica and the others too.
I dearly miss Love Lettuce, but I'm pretty happy with Rosy Cheeks. Makes my skin less red amd irritated
You should make a video all about the upcoming reformulated soaps now available in the UK!
Sat watching this with cosmetic warrior on😂 Love them all!
I’m obsessed! I have tried four masks on the skin and demoed six of them. I want to try them all one day because I love what they do for my skin
Experation dates do not mean alot. Ater the date, it is still good, and it is still safe to use. These early dates are designed to make companies money.
Yes, I think so!!!!
Love your videos Erica! You're so upbeat, beautiful and informative! My fav mask now is Don't Look at Me! I just tried a sample. Love lots of Lush products!
I loved the solid shampoo video. Will there be a follow up for the solid conditioners?
We're glad to hear you enjoyed the solid shampoo video! We'll definitely pass along a suggestion to our video team to let them know a solid conditioner video is desired.
Erica is the best...I would listen to her all day!!!
Lush should give more information on hair products...I used solid shampoo & broke out in dandruff!!!
Very useful video!!! ❤
I loved that info. Well said
Toya Dawson thank you!
Your voice is so soothing
They got rid of my two favorite fresh face masks, so so sad, love lettuce and sacred truth were the best ones! Please bring them back please please please
Brittany de Brentani they got rid of love lettuce?! Noo!
Ugh sacred truth was my all time fav as well (minus the egg)
They got rid of sacred truth, my fav. One , nooo
Cupcake is my fave!!!!
i have brazened honey on right now!
wow me too! xd
Ooh I love that one!!!
Cosmetic warrior is my fav, I’ve used so many face masks but no face mask is like cosmetic warrior. It takes care of my pimples and make my skin glow. Plz never stop making cosmetic warrior ❤️
I am adoring these videos! they’re so informational and fun to watch. 🌸 I would love for you lovelies to continue the good work, and maybe even cover facial cleansers, the foot section or hair masks? thank you so much! 💗
Lush! When is GIAW bath bomb coming out! I NEED to know! Plus Im looking forward to buy new goodies like oatifix and cleansers and shampoos
I love everything Lush stands for & these videos are soooo cool & informative! I'd really like to see how Cosmetic Warrior is made or maybe Honey I Washed the Kids ((-:
I adore lush! Your products are my go to when I want my own lil spa day at home ^-^ I can't wait to get an apartment with a tub so I can use your bath bombs and oils. Right now I just have a stand in shower.
Love Cosmetic Warrior
could you please talk about the lotions xx
Please open up a store in India, Pune, we are craving for the fresh face mask
How many times a week should we use a fresh face mask?
I need way more of these videos in my life! Love you!
I love this video
I react to many of the fresh face masks, with itchy red skin that's oversensitive for the next few weeks. Any ideas why? Rosy cheeks works wonders. Cupcake and Love lettuce only itch a little bit while they're on. The only other product i've had a reaction to is The Body Shop's Vitamin E Eyes cube.
Hi, Ellen! Oh dear sounds like you're experiencing an allergic reaction, we are a transparent company and lists all of our ingredients quantitatively online and on our products, we would recommend to bring the ingredients for these masks into your Doctor and they can take a peek to see what to stay away from in the future.
I love you Erica
These are great, but a lot of employees don't know they exist. More fluent communication would be helpful for keeping us in the loop with our customers.
Would love to go to the shop and try like you've said but there's no fresh face mask in Chile
We hope you'll get a chance to try your Fresh Face Masks soon! In the meantime, check out our masks that are available on our website. They are also packed with fresh ingredients!
I love this and Lush!!!!
Marika Kostidakis and me !!!
This is great
I love yoy so much lush
How many times a week should you use your fresh mask? Mine always expire before I am able to finish the container :(
Hi Paige! How often you use your Fresh Face Mask is up to your skin! We recommend lathering them on generously a few times a week. 💜
LUSH Cosmetics North America Thanks! I will use it more often from now on 😊
Please put more Lush stores in Wisconsin maybe near Kenosha or Milwaukee !!😍💛
Hey Maya! We'll pass your wish along to our Real Estate team! 💜
There is a Lush in Milwaukee! At Mayfair Mall :)
dont look at me has always been my fave, when i went to the store there was only 1 week left till expiration date so i asked an employee when the next batch is coming so i can keep it longer, she told me that theyre all made from the same batch and that it should still be ok to use as long as it is kept in the fridge. :/
yep，I think so
Do the mini testers count in the "bring five tubs to get a face mask free" deal? They are also in black mini tubs. And do you want us to bring those back anyways to reuse?
I can’t get my hands on a fresh face mask to save my life. Shop never has them, and theirs only one shop where I live in middle Tennessee and it’s 45 mins away. Cant order it online because it’s fresh. How can I get my hands on one seriously!
she's great! love to see more of her :))
What do you do with the face mask when one week is done in the shop what happens to the ones that don’t get sold
What happens if you bring back the black pots, but you can’t use the face mask coz your super sensitive to essential oils? Can you ask for something else or not?
Catastrophic cosmetic is my favourite
I would love to know more about the sun care products.
Hey there! We're not able to carry sun care products like sunscreen due to animal testing regulations. If you would like some tips on soothing sun kissed skin that's left a bit red and sensitive, please take a look here: www.lushusa.com/story?cid=article_sunburn-prevention-treatment
Can you please bring back my mom’s favorite fresh mask, Ayesha?!thanks.
I'm wearing cupcake rn
i have a fresh face mask and my fridge broke so i put it in the freezer. so can i still use it by defrosting it?
Rosy cheeks 😍
I love you lush😘😍😘😍😘😍😍😘🤩😘🤩🤩🤩
Is it possible to keep it in a freezer to extend the shelf life a little bit?
Maggie O’Connell prob not freezer
Can someone help explain to me how these face masks stay usable for so long? How are they preserved?
I think it’s still good ever after the expiration date. I would like to say it’s just a marketing tools.
Can we get a deep dive for the solid conditioners please?
We'll definitely pass your suggestion along.
Thank you
Which masks are great for very dry skin??
Ileana Camargo oatfix is A.M.A.Z.I.N.G for dry skin
I love lush but I have no idea weather to splurge on Ocean Salt bc I love the smell and exfoliating products...oh but I love your face mask but I don’t know which is best for me after trying 4 of them...what do you recommend for glowing skin?
Kayla D. I work at Lush! :) Ocean salt is lovely (both the original and self preserving), and definitely worth the money. You can ask for a demo of it, and a sample, and that way you can tell if you like it. It has both coarse and fine sea salt and is a brilliant exfoliant, and leaves you feeling nice and fresh with the vodka and lime infusion! Definitely worth trying, and you’ll feel nice and soft after!
For glowy skin, I would either go for “Don’t look at me”, or “Brazened honey”. Don’t look at me, has ground rice as well as lots of lemon juice. This is really good for cleansing the skin, and closing all your pores after clearing them, making you look nice with a brightened complexion. On the other hand, Brazened honey is like a green juice for the face and is even more exfoliating, and is packed with all different ingredients such as lime juice and ginger. This really is a mask if you feel a little dull or you need a pick me up, as it is quite intense.
If you look on Lush’s website, it has the list of ingredients and what they do for you/your skin if you are ever stuck.
Enjoy!
Ocean salt is great for exfoliation however If you want more of a deeper exfoliation cup of coffee is amazing
chandelle246 Cup of coffee is a face and body mask and ocean salt is a scrub but both work amazing
Don't look at me should help give you brighter skin, all the vitamin C in those citrus fruits, however do not use it if you have very sensitive or dry skin
For glowing skin with a gentle exfoliating effect, Rosy Cheeks is the better option as it contains rose clay and kaolin that gently exfoliate while rose oil and rosewater keeps skin glowing and glycerin keeps skin hydrated.
How often should they be used?
Estefania Velazquez I work for lush! Once or twice a week depending on your skins feeling ♥️
Do lush do any lip balms
We sure do! You can find our lip balms under the Face tab (and Lips section) on our website.
Why is her voice different in the hena video
What mask is best for pores?
Cosmetic Warrior would be a lovely choice! It uses ingredients such as tea tree and garlic to cleanse, while honey and egg whites help soften skin and help tighten the look of pores. www.lushusa.com/face/masks/cosmetic-warrior/06094.html
LUSH Cosmetics North America Thank you so much!
If we all loved the Cupcake face mask why did you discontinue it ?!
It's called Glen Coco now
The garlic one broke me out like badly 😞
it usually draws out acne that is already there, under the skin.
Rachael Clark the whole thing about skin purging yourself or “drawing out” is a myth. Skin doesnt work like that....if a product breaks someone out then it isnt good for that person’s skin.
I had a little acne and thought it would be good for it and kept using it a couple more times because I wanted it to work so badly, but I was just left with my entire face bumps everywhere. It was probably my fault though the girl asked if I had sensitive skin and at the time I said no because I didn’t think I did, but maybe I do. I have a crazy oily forehead and I believe she said it would help that so I was really wanting to try it. I probably should have went with magnaminty I think it’s what it’s called.
Second like and comment I love these videos 😂💕
I am surpisingly early.
can you make lava lamp bath bomb please
Do you ever consider using all this food as a waste?....idk maybe im just weird for thinking that but it just seems wrong to use food for cosmetic reasons
So what would seem appropriate for use for cosmetics from your POV? Drugs, synthetics and plastics?
Avalon+ You're right, I really don't know. Just wanted to put my two cents.
It's not wrong to use food in cosmetic but it's very wrong to use fresh food in cosmetic and sell it without proper preservative in it
food is only food if you eat it, otherwise they are just plants and their fruits
eating blueberries is better for your skin than smearing blueberries on your face
lol we have the same name.
Lmao the fridge can't save the "freshness" you're talking about, better buy blueberries at market and make the mask at home
Alalalalana you know exactly what she means, it's not going to spoil if it's kept in the fridge
Alalalalana Mash your blueberries and leave them on the counter see how well they fare
Brittany de Brentani not "fresh" either
I think the point theyre trying to make is to "make your own". Its a lot more fresh, pure and inexpensive. I'm a Lushie so I would buy anything, but not everone has a Lush budget. I dont either but hey...