Tahoe, Suburban, Yukon touch screen isn't working

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  • Опубліковано 5 лип 2024
  • If you have a 2015-2018 Tahoe, Suburban, Yukon, Yukon XL, Sierra, and Silverado touch screen that isn't working this video will help you Fix it. If your Tahoe Radio is broken and not responding then please follow these instructions. It is a step-by-step video on how to easily replace your screen and save tons of money. This video will help you repair your Tahoe, Suburban, Yukon, Sierra, and Silverado broken screen and nonresponsive screens with easy-to-follow instructions. Tahoe Radio Not Working right, Suburban screen is frozen, no touch on Silverado Radio, or any other things related to your radio not working then this video is for you. You can also purchase the screen from the link below.
    www.madgrabz.com/copy-of-taho...
    00:00 INTRO
    01:39 REMOVE TRIM ABOVE RADIO
    02:09 REMOVE BOLTS ON LEFT SIDE OF THE DASHBOARD
    03:45 REMOVE THE CENTER CUP HOLDER TRIM
    05:46 REMOVE TRIM TO LEFT OF RADIO
    06:23 REMOVE BOLTS TO A/C CONTROLS
    06:43 REMOVE TRIM TO RIGHT OF RADIO
    07:31 REMOVE RADIO TRIM BEZEL AND A/C CONTROLS
    08:25 REMOVE A/C VENTS TO LEFT AND RIGHT OF RADIO
    09:13 REMOVE RADIO BOLTS AND REMOVE RADIO
    10:30 REMOVE BACKING FROM SCREEN
    18:02 REMOVE DIGITIZER FROM SCREEN
    21:41 INSTALL NEW SCREEN DIGITIZER
    24:22 REINSTALL SCREEN BACKING
    35:08 REINSTALL RADIO BACK IN VEHICLE
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КОМЕНТАРІ • 176

  • @amygabriel8943
    @amygabriel8943 11 місяців тому +14

    Holy cow....we did it!! We are not tech savvy at all and the step by step video was awesome!! It took my husband and I a few hours because we were so afraid of breaking/cracking something, but your directions were spot on! (2018 Suburban Premier.) We just bought this car in April, and by May the glitches and chirping started! Augh! It took us a few hours to change it out (sad to admit that), but it works so far. We bought the digitizer off of a trusted site on E-bay per the part number we got from a GM forum we found. The dealer first wanted $1300 to change out the screen and said it was back ordered with no arrival date. For less than $50, we did this ourselves (with a hairdryer) and can't thank you enough for your guidance! Praying this is all the fix we needed!

    • @jasonateam
      @jasonateam  11 місяців тому

      Very glad it helped you and thanks for letting us know

    • @robertovara2253
      @robertovara2253 6 місяців тому +2

      Hello. Hope you are well. Would you be kind and share that part number and where you ordered the screen from. I have found several but and very sceptical. Thank you very much in advance!!

    • @iSurfBrownWater
      @iSurfBrownWater 4 місяці тому

      Is it still working!??

    • @AGabriel90290
      @AGabriel90290 4 місяці тому

      Yes!! No issues. @@iSurfBrownWater

  • @afcop13
    @afcop13 20 днів тому

    The comments I see from some are exactly how I feel. 25 bucks and she’s like new! I suck at this stuff so you did very good with the instructions. We made it a Fathers Day weekend and now I have a new radio! Thank you.
    2019 Suburban

    • @jasonateam
      @jasonateam  19 днів тому

      You are very welcome! Hapyy Father's Day

  • @That_Red_Omni
    @That_Red_Omni 3 місяці тому +2

    Just replaced the screen in our 2017 Suburban Z71. This video was a HUGE help, very easy to follow. I will say that we went ahead and pre-ordered the complete digitizer/screen assembly instead of just the glass digitizer by itself.. made the whole job easier. If you're reading this and your radio is doing the ghost touch, spend the extra cash and get the complete assembly. Our radio works flawlessly now. Thanks for the video!

    • @jasonateam
      @jasonateam  3 місяці тому +1

      That's awesome and we are glad it was able to help you out!!!

    • @masudahmeed8015
      @masudahmeed8015 2 місяці тому

      I need your help, pls your number and location address please

  • @user-sw5du6tv2t
    @user-sw5du6tv2t Рік тому +3

    Never thought I could fix my suburban touch screen for under $100 - this terrific video and Jason’s help did the trick! Although my suburban is a 2019 and the replacement screen only indicates compatibility with 14 thru 18, Jason volunteered to give it a no risk try and shipped the part with a free return option if it didn’t work. And it paid off - everything is again working perfectly. Thx Jason!
    One comment on the video - I’m always nervous about disconnecting electrical plugs and I avoided unplugging all the plugs under the center console and the bottom of the radio and had no problem just setting them aside without disconnecting all those plugs.

    • @jasonateam
      @jasonateam  Рік тому

      Awesome that is great news. Glad it helped you out

  • @CandiceMurrell-io5xs
    @CandiceMurrell-io5xs 28 днів тому

    I can not express how appreciative I am for your video. Your video saved us $1000 (at minimum) and because of your detailed instructions to disassemble and reassemble we were able to do this ourselves!
    THANK YOU!!!

    • @jasonateam
      @jasonateam  19 днів тому

      Awesome! Glad to hear and thanks for letting me know

  • @terencemcdevitt13
    @terencemcdevitt13 11 місяців тому +2

    Thank you Jason for taking the time to create such a detailed video for this fix. It's fantastic and I truly appreciate it.
    Just fixed our 2017 Tahoe "Premier" (I use that term loosely given that GM customers have to deal with silly issues like this) and everything went off without a hitch.
    A couple of notes from my experience in case it helps anyone else that's going to tackle this:
    - Total time from start to finish was about 2.5 hours. I was intentionally slow on everything and I kept referring back to your video. Having done this once I could now probably do it in an hour
    - By far, the worst part for me was dealing with the cup-holder center panel. That thing is on there *tight*. I also had an issue putting it back on. I didn't realize this but there's a "notch" on the far-right bottom part of the panel (near the passenger footwell) that actually needs to slide into the panel on which the overall piece is attached. I could have left it this way (no one would have noticed) but it was bugging me so I had to take it off and re-seat the whole thing
    - The plugs on that very panel (4:45 mark) don't actually need to be taken out. You can just pull the panel back a bit and rest it over the open center glovebox
    - The plug on the push-button start (6:11 mark) does not need to be unplugged. You can pull that panel off and just let it dangle
    - The control panel plug (7:56 mark) also does not need to be unplugged. You can just pull it back and away from the console then rest it on top of the cup-holder panel and it will stay out of the way
    - When I first watched this video, I wasn't comfortable with the idea of snipping the brackets as you do at the 11:40 mark. However, I realized that it was necessary and it didn't matter in the end - that cover still "snapped" back on to those clips even without the plastic brackets being intact
    - Between the 24:45 mark and about 24:47, it looks like you actually screwed the back of the screen into the metal bracket before you put the screen into the plastic black frame. You didn't mention that you did this and I thought it was odd because that's not how the screws came out. I suspect you did that to make putting it back into the frame easier at the 24:59 mark. Those screws then disappear at the 25:22 mark and you do eventually put them back in once the protective plastic backing is in place. Not a problem at all but just pointing that out in case anyone else is confused by that. I didn't screw those in before putting the screen into the black frame but it was also a little dicey because the screen wasn't at all secured to the metal bracket. Just needed to be really careful so it didn't fall out
    Again - thank you for such a great video! Spent $40 for the part and a couple of hours. Way better than $1500 at the dealer! :)

    • @jasonateam
      @jasonateam  11 місяців тому

      Thanks for all the tips and yes that screws on the back I might have put those in early and then removed them back out of I recall and I did forget to mention that. Glad it was able to help you and thanks for the comments and tips!

  • @bigfooting
    @bigfooting 9 місяців тому +4

    What works for me and it's free. I had the same problem with my 2018 Tahoe. Sometimes the touch screen worked fine then sometimes it would act like you described and worse. This is what I did to "solve" or at least stop it from happening. I have a touch button ignition. What I do is when I first enter the vehicle I wait for the logo that shows on the touch screen to disappear then push the ignition button to "On" without touching the brake pedal. This allows the vehicle to turn on without starting the vehicle. Then I once again wait for the logo that shows on the touch screen to disappear and then I simply start my vehicle. My touch screen acts "normal" again. It's worked for me every time and it has allowed me to cancel my new $850 (plus $300 to install it) touch screen that I ordered from the dealership. I hope this helps any and everyone who has had issues with these touch screens that I believe should have been recalled.

    • @jasonateam
      @jasonateam  9 місяців тому +1

      Glad that works but it won't last. It will eventually go out completely but I appreciate you giving everyone the tip. Thanks! Hopefully it helps them too

    • @bigfooting
      @bigfooting 9 місяців тому

      Thanks. It might eventually do as you say but it's been over 2 years now and my touch screen has not glitched even once when I do this pre-trip process where it was glitching almost every trip before. Could be it's just my Tahoe that reacts this way. @@jasonateam

  • @lkazanov
    @lkazanov 10 місяців тому +1

    Perfect, I’m very glad you chose to remove the bezel from the LCD screen. This is the famous ghost touch problems of the Chevys. On my truck, I was getting random commands, as if a ghost was touching the screen. I was actually able to source the LCD screen with the touchscreen directly from China, that’s where they were originally made. My problem was the screens refresh rate did not match the original board on the truck. So I just swapped the brand new touchscreen onto the old LCD monitor.

  • @bigscat72
    @bigscat72 11 місяців тому +3

    Great video I have been having problems with this for about a year dealer wanted to charge me $1,500 just in labor and I fixed it for under a hundred bucks😊 I ordered the wrong part on eBay at first so be careful when ordering make sure it's the right part screen digitizer so I just kept both pieces and put everything new and it works great no more flickering and this video makes it easy to do thanks again

    • @jasonateam
      @jasonateam  11 місяців тому

      Glad it was able to help you out!

  • @raymondg8204
    @raymondg8204 5 місяців тому

    followed your video step by step and it went perfect .....THANKS for your time to produce this video saved me over a $1000.00 that the dealer wanted to charge.

    • @jasonateam
      @jasonateam  5 місяців тому

      Glad to hear and your very welcome!

  • @louchedecay7922
    @louchedecay7922 6 місяців тому +1

    This video was extremely helpful. My screen had been dimming for some time and recently became too dark to see even at night. I bought the lcd+digitizer together, which made my install a bit quicker, but it would have taken three times as long without this step by step video. Thank you.

    • @jasonateam
      @jasonateam  6 місяців тому +1

      Glad it was able to help you out! Thanks for watching!

    • @louchedecay7922
      @louchedecay7922 6 місяців тому

      Did you ever try to get a push button start working? That plug is easily accessible and I'd definitely do it if there was a factory option.@@jasonateam

  • @user-gc3kf9eq9f
    @user-gc3kf9eq9f 10 місяців тому

    Thank you Jason!!! Replaced screen on our 2019 Tahoe works like new. Your the best.

    • @jasonateam
      @jasonateam  10 місяців тому

      Your welcome! Glad it was able to help you out!

  • @clayteets6653
    @clayteets6653 26 днів тому

    This video damn sure helped me change my ghost infected suburban factory radio digitizer. I appreciate you posting this.

  • @a2235
    @a2235 8 місяців тому +1

    Excellent video! Justdid this on my 2016 Tahoe and it turned out great!

  • @hunterplescia9772
    @hunterplescia9772 2 місяці тому

    You have my sincere gratitude for making this video.

  • @ermster06
    @ermster06 9 місяців тому +1

    Thank you for your video. It was very helpful and made the job easy.

    • @jasonateam
      @jasonateam  9 місяців тому

      Great to hear! Thanks for watching!

  • @jamieward2630
    @jamieward2630 Рік тому +1

    Very helpful. Thank you very much. Worked perfectly. Thanks again.

  • @jamainethomas8760
    @jamainethomas8760 Місяць тому

    Great video. Was able to replace the digitizer (glass only) with the help of this video a week ago. The only thing I did different was leaving the items around the radio still plugged in. Bottom console, trim pieces. etc. Overall, the fix is holding up so far. Thank!!.

    • @jasonateam
      @jasonateam  Місяць тому

      Awesome man. Glad it helped and thanks for the extra tips

  • @SoFloCaribbrean
    @SoFloCaribbrean Рік тому +3

    Thank you so much! The screen in my 2016 Tahoe startling glitching around 2019 (Random clicking on screens) and it crapped out soon thereafter. I have checked out many forums for solutions and even considered moving to an aftermarket system. I would check periodically to see if anyone had another solution other than replacing the whole head unit. That is how i found this video. I replaced the digitizer in my Vehicle yesterday and now i can fix the time again and select CarPlay apps within using the menu knob. Thanks you so much.

    • @jasonateam
      @jasonateam  Рік тому

      Great to hear. Thanks for watching and letting us know. Glad we could help!

  • @zmahoney2
    @zmahoney2 5 місяців тому

    Thanks man! Bought the tools you recommended and the digitizer. Took me less than 2 hours. Works great!!🎉🎉

    • @jasonateam
      @jasonateam  5 місяців тому

      Awesome! Glad you got and we were able to help!

  • @user-zg6fi8ee1x
    @user-zg6fi8ee1x 5 місяців тому

    By the Most High's grace, I did it. Your video was the best and thank you!!!

  • @rosekinsey8035
    @rosekinsey8035 Місяць тому +1

    thanks for the help. Great video from start to finished

    • @jasonateam
      @jasonateam  Місяць тому

      You're very welcome! Thanks for letting me know

  • @jeffreff2000
    @jeffreff2000 4 місяці тому

    Thank you very much. I was able to do it thanks to your video. I didn’t need to undo the connections for anything except the head unit it self. I just pulled them back out of the way.

    • @jasonateam
      @jasonateam  4 місяці тому

      Awesome glad it helped you out.

  • @imbreske
    @imbreske 6 місяців тому

    Thank you! This video saved me thousands.

    • @jasonateam
      @jasonateam  6 місяців тому

      Glad it helped! Thanks for watching!

  • @WilliamParmley
    @WilliamParmley 6 місяців тому

    Thanks for making such a detailed video. I just did my 2017 GMC Canyon -- initial disassembly is a bit different, but replacing the digitizer is identical and went very smoothly thanks to your help.

    • @jasonateam
      @jasonateam  6 місяців тому +1

      Awesome! Glad we were able to help and thanks for letting me know!

    • @WilliamParmley
      @WilliamParmley 6 місяців тому +1

      @@jasonateam By the way, I took my old digitizer in to show the parts manager at my GMC dealer. He was impressed! I had checked with him a couple of weeks ago just to explore all the parts options. His system was showing the LCD module ($200) no longer available and that the only GM part available was the whole thing with display, buttons, knobs, etc. ($600). I was tempted to go with the Chinese LCD module, but thought, heck I can do this! $31.49 and a couple of hours labor and it was fixed. (Probably was 30 minutes labor and an hour and a half of just "being careful.")

    • @jasonateam
      @jasonateam  6 місяців тому +1

      @@WilliamParmley thats great!

  • @vicgustafson8514
    @vicgustafson8514 10 місяців тому +1

    Been a while since I've seen the Big Easy Chopper sign. Still looks good.

  • @dolby042002
    @dolby042002 2 місяці тому

    Thanks for the tutorial, worked great!

    • @jasonateam
      @jasonateam  2 місяці тому

      Glad it was about to help you!

  • @v.pupjun913
    @v.pupjun913 Рік тому

    Awesome! Thank you so much!

  • @PSJohnny1125
    @PSJohnny1125 8 місяців тому

    Thank you very much for the in depth video, I was able to get it working on the first try. BTW, I would only say @29:01, slide the ribbon cable under the black plastic it has a little catch to keep the ribbon cable in line and not moving around.

    • @jasonateam
      @jasonateam  8 місяців тому

      Awesome man! I'm very glad it was able to help you out. Thanks for letting me know. I do sincerely appreciate it!

  • @Vivianauxito
    @Vivianauxito Рік тому +2

    Wow. Love this episode. Thanks for the informative content. Are you open to doing any product review that related to Auto led lighting? Hope what we offer could be a part of your fantastic content. But I didn’t find any way to contact you. Is there a way we can reach out to you?

  • @lauramonroe9446
    @lauramonroe9446 3 місяці тому

    Thank you so much!

  • @SoFloCaribbrean
    @SoFloCaribbrean Рік тому

    Thanks!

  • @jbagglesworth
    @jbagglesworth 10 місяців тому

    Hey just curious what the total list of *uncommon* tools will be for this protect? Looks like plastic pry toolsand some torx bits? (Not including common tools like sockets, pliers, etc.)

    • @jasonateam
      @jasonateam  10 місяців тому

      Yes that is pretty much it

  • @andrewthurston5986
    @andrewthurston5986 7 місяців тому

    Directions were really helpful. My replacement digitizer didn’t have an adhesive layer so I had to put some down myself. When I reinstalled the ghost pressing seems to be gone but I’m not getting a response from the bottom inch of the screen. Any idea what might be causing that?

    • @jasonateam
      @jasonateam  7 місяців тому

      I am not sure what digitizer you installed but if you replaced it correctly it should have full functionality. You may need to check your ribbon cable was installed correctly when you put it back in and that should correct it for you.

  • @vicgustafson8514
    @vicgustafson8514 10 місяців тому

    Great video. I need to do this on my 2017 sierra. Will the screen be the same size you have listed on your website?

  • @robertovara2253
    @robertovara2253 6 місяців тому

    Great video!! I have watched it three times!! I had a question? Mine is completely OUT! Nothing is working. Ours has been out for two years. O tried all the little quick fixes....and nothing. I was told it could be the computer part that is in the glove compartment area.
    Any help on this would be wonderful! Thank you and look forward to hearing back.

    • @jasonateam
      @jasonateam  6 місяців тому +1

      If it is completely out and the fuse isn't blown then it may be worth it for you to try and change the whole unit which we have available. However, I couldn't guarantee that would fix it as I can't properly diagnose your issue.

  • @CavanalK5
    @CavanalK5 20 днів тому

    Have you messed with anything from the 2008-13 model touch screens? I picked up a 2012 Denali for a great price. The touch screen works but does not sense ANY touch. All the physical buttons work, the sound and inputs work, the steering wheel controls work. Just the touch function is dead.
    Very hard to find any videos, or forum discussions on those year models lol.

    • @jasonateam
      @jasonateam  19 днів тому

      Most of those weren't touch models so no. You can also find decent price after market radios for that year that can help as well

  • @jakeswartout4456
    @jakeswartout4456 7 місяців тому

    Will this part fit on a 2018 Colorado as well? Because it’s switching things on its own which seems to be the digitizer. Just wanted to know if it’s the same part as the other models

    • @jasonateam
      @jasonateam  7 місяців тому

      yes it will repair the Colorado as well

  • @robywatt
    @robywatt 7 місяців тому

    Hi Jason and thanks for the video which is very useful! Where can I order the part to be changed? and how much is it ? and if so how much does the whole piece cost including the digital screen? Can you send me a link where to order it? Can you by any chance sell it to me? And lastly...where are you exactly? I'm in Florida and if you don't stay away I could even come to you to do the job!. Thank you !!!

    • @jasonateam
      @jasonateam  7 місяців тому

      Thanks for watching. The link is in the description. madgrabz.com

  • @denniswarren5871
    @denniswarren5871 8 місяців тому +2

    Update: Fast shipping. Digitizer came in 3 days. The center console cupholder assembly was the hardest piece to get loose but other than that. Make sure you test before buttoning everything up. I had to call Jason twice because the first time I put everything back the screen was totally unresponsive. Took it all apart again to check the ribbon cable connection where the digitizer connects. The 2nd time it worked but glitchy and phantom button clicks like before (the original problem) . Took it apart a 3rd time and checked the ribbon cable again. The 3rd time it worked. This leads me to believe that many problems people are having with the digitizer may actually be issues with a bad connection of the ribbon cable.
    I am going to give it a shot. This has been driving me nuts.

    • @blakearc
      @blakearc 2 місяці тому

      I have a similar experience, purchased a new digitizer for my 17 Sierra. Installed it, everything seemed great again for about 30 seconds, Touch Screen worked as it should and then bam the phantom button clicks started happening again (even worse then before) I was bummed out but may take it apart again after reading your comment. It could be a bad connection of the ribbon cable? Hopefully so. I guess I will double check it.

  • @tampauav6470
    @tampauav6470 8 місяців тому

    Did you figure out if replacing the small trim with the push button start trim would be enough to make it work?

    • @jasonateam
      @jasonateam  8 місяців тому

      No I haven't tried it yet. I'll definitely let you know.

  • @wilsons.leechiii2085
    @wilsons.leechiii2085 7 місяців тому

    Jason, this is great! Thanks. Question, my 2018 Tahoe Z -71 screen is jumping all around...driving me nuts. Will the Touch Screen replacement fix this issue as well as the screen not working? Can you please specify what part I need to order from the 4 you suggested? Thanks again and great job!!!

    • @jasonateam
      @jasonateam  7 місяців тому

      Hey thanks for watching I sincerely appreciate it! Yes this will repair you issue and you can order from us at madgrabz.com. Just enter your year at check out. Thanks!

    • @e_d_d_d
      @e_d_d_d 4 місяці тому +1

      This is exactly the problem with my 2019 Tahoe! It has the ghost touch going on and the dealer wants to charge $1200. Really want to avoid that. I need to figure out how to do this and what parts are needed.

    • @jasonateam
      @jasonateam  4 місяці тому

      @@e_d_d_d yes this will fix your issue. You can watch the video to help and order the part from the link in the video if you like. All the best

  • @stef975
    @stef975 2 місяці тому

    QQ. I have a 2015 Tahoe. and want to swap with a 2016-2019 full factory radio, these have car play, 2015 does not.
    Can I swap them out like for like and do i have to change HMI modules as well?
    Might buy your screen anyway for future problems. LMK thank you!

    • @jasonateam
      @jasonateam  Місяць тому

      You should not have to change the HMI. The screen is used to display whatever it is fed

  • @user-mg6bw8hg3l
    @user-mg6bw8hg3l 9 місяців тому

    Hi, Great Video!! I have a 2020 Tahoe doing the same thing. Most touch screens listed on Ebay are for 2015-18 are they the same for 2020 and is there a difference if the vehicle is equipped with Nav.
    I would rather spend more money on a quality screen and do the job once. Do you have a recommendation. Thanks

    • @jasonateam
      @jasonateam  8 місяців тому

      I believe if you do the 20 we could make it work. Send us a message tomorrow at madgrabz.com and we will work it out for you

    • @user-mg6bw8hg3l
      @user-mg6bw8hg3l 8 місяців тому +1

      @@jasonateam Hi Jason: We spoke on the phone about the 2020 model. I replaced the digitizer on My 2020 Tahoe Build date 8/19 the ribbon cable is the same. So far its working great ( 2 weeks ) First one I've done. Thanks to your great video, It only took me about 3 1/2 Hrs. and that's counting the 40 mins. I spent looking for a 7 mm screw I dropped. Thanks for all your help and the great video !!!!!

  • @anthonynauls4446
    @anthonynauls4446 Місяць тому

    followed this video step by step and its back to factory specks again thanks....was wondering if you could replace the trim piece where the push to start plug in was located and would it work did you try it???i found the trim piece but dont know if it will work...heeeelp

    • @jasonateam
      @jasonateam  Місяць тому

      Glad it helped you out. I have not tried adding it. I think it would definitely work just don't know how much programming would be involved

    • @anthonynauls4446
      @anthonynauls4446 Місяць тому

      @@jasonateam thankyou for responding not sure if its plug and play cant get any answer from the dealership nor chevy ..so you think there is some programming involved???

    • @jasonateam
      @jasonateam  Місяць тому

      @@anthonynauls4446 probably but if the pay isn't too expensive worth a try

  • @zachulrich9819
    @zachulrich9819 11 місяців тому

    My screen had been going phantom glitchy for a year, until in a moment of frustration I smacked the dash over the screen. After that it went black but would flicker on occasionally, but less so every day it seemed like. I replaced the whole screen and LCD. When I plugged it all back in and turned on the vehicle it flashed very briefly the Chevy logo and then went black. I opened everything back up and all the connections seem good, so I’m perplexed. Any chance it could be the circuit board or something else? Or should I just triple check the ribbon connections again? Thanks by the way. This is the most helpful content I’ve found on this issue!

    • @jasonateam
      @jasonateam  11 місяців тому

      based on it coming on for a second it does sound like either the cable ribbon is not in correctly or possibly the brightness is way down.

  • @yub8n69
    @yub8n69 2 місяці тому

    Screen has different connection in my 2015 Tahoe. How do I call you?

  • @JessicaCahill-lv6ud
    @JessicaCahill-lv6ud 2 місяці тому

    Jason, thanks for making this video. I ran into 2 issues after reinstalling. 1. The my link comes on, it switches to Bluetooth. I touched ok on the screen and it responded (good thing) but then the display goes blank. 2. When you touch the button to move the screen up and down, it goes 3/4 of the way down and then goes back up and stays there. Any advice?

    • @jasonateam
      @jasonateam  2 місяці тому +1

      Did you have the issues prior to installing? If not then you just need to double check that the ribbon placement is in properly and it should correct your issue

  • @ActualSighs
    @ActualSighs 11 місяців тому +1

    Thanks for this detailed tutorial!
    My 2018 Suburban system flips screens randomly. When this happens, I can still use the touch screen, but it just keeps changing. I suspect that it is a bad digitizer. Everything else works fine. Just really annoying. Can't use navigation tools. Random apps open and close. I think it may be worth a chance to change this to see if it solves the problem.
    Please let me know if this sounds like it is a bad digitizer.

    • @jasonateam
      @jasonateam  11 місяців тому +1

      Yes these are all symptoms and this should fix it for you 👍

    • @ActualSighs
      @ActualSighs 11 місяців тому +1

      @@jasonateam Thank you so much. I haven't been able to find anything solid on this issue. I've just been using my phone instead. I will be ordering one soon!

    • @ActualSighs
      @ActualSighs 11 місяців тому +2

      Just installed today. Looks like everything is working fine. No spare parts left over😂. Thanks again.

    • @jasonateam
      @jasonateam  11 місяців тому +1

      @@ActualSighs awesome! Glad it worked for you

  • @brentb3339
    @brentb3339 9 місяців тому

    My DUDE!!! Thanks a ton!
    Did it in 3 hours today. Do have a “service keyless start system” msg on startup now though
    Should I take to mechanic or locksmith? My dad is a grease monkey on old cars.. he said locksmith.
    I removed the keyless ignition panel again to make sure it was snug and it is.

    • @jasonateam
      @jasonateam  9 місяців тому

      You definitely have a loose connection. I would just take it out all the way and plug it in again for the keyless button. This will resolve the issue.

    • @brentb3339
      @brentb3339 9 місяців тому

      @@jasonateamthx. Gave it another shot. Pushed it in, but maybe the wires are loose.. i’m beyond my depth:). Service message still there. Going to have mechanic look Thur am.
      Truly, thank you though for posting this. Good person.

    • @brentb3339
      @brentb3339 9 місяців тому

      My bud OneHonestMechanic (morrisville pa) helped me pop the cupholder section back into place. I had two clips missing.
      It fixed the keyless start warning.
      All set!! Thanks again

  • @user-pt8eu3tq5r
    @user-pt8eu3tq5r 7 місяців тому

    Can you get or tell me where I can get parts for 2018 Isuzu MUX touch screen. Mine does not respond at all.

    • @jasonateam
      @jasonateam  7 місяців тому

      I am sorry but we don't supply those and I am not sure who does. Best of luck

  • @lowvoltageghost888
    @lowvoltageghost888 7 місяців тому

    Can you show where the fuses for the radio are located? Just to see if it's not the fuse that is wrong with my screen, my screen is black and nothing is working on it. Might have to replace everything.

    • @jasonateam
      @jasonateam  7 місяців тому

      more than likely that is a fuse as this repair you typically still see the screen. However we do also sell the whole lcd and digitizer as well which will repair it as well

  • @MrJeffharper47
    @MrJeffharper47 6 місяців тому

    does this fix touch screen deadzones?
    My 2015 Tahoe LTZ (bose) has a deadzone in the middle of the screen.

    • @jasonateam
      @jasonateam  6 місяців тому +1

      Yes it will fix this issue

  • @VinnySuccessJesusfam
    @VinnySuccessJesusfam Рік тому

    Excellent video. I did everything exactly as you described and when plugging it back in ..the radio works. But screen is blank. It even lit up to say blue tooth connected. And for a second inhad the start screen. Now nothing. I startedd checking fuses etc..evertything looks ok...what do you think?

    • @jasonateam
      @jasonateam  Рік тому

      Sounds like you may just have one of the connections but plugged in all the way in the back being that it came on and went back off. The digitizer won't effect anything to do with the viewing only the touch so I believe it is a connection from plugging back into the car. Just make sure you here them click in when plugging in

    • @TresBeck-ro9jb
      @TresBeck-ro9jb Рік тому

      I have the same problem.
      Screen seems to work, Bluetooth announcement comes on (and I can touch dismiss).
      Screen is otherwise black but works when I put in reverse. About to check connections on ribbons…

    • @jasonateam
      @jasonateam  Рік тому

      You may also have the brightness setting low

    • @TresBeck-ro9jb
      @TresBeck-ro9jb Рік тому +1

      Took it all apart, put it all back together. Best I can figure one of the ribbons wasn’t seated fully.
      Works great now.
      Thanks for the help!

  • @whathaveigottolose
    @whathaveigottolose Рік тому

    I used your video to replace the digitizer in my 2015 Tahoe. I was disappointed that it still doesn’t work after all that. 😔

    • @jasonateam
      @jasonateam  Рік тому

      Digitizer should fix the issue. I would double check your ribbon to make sure it is properly inserted as this is very common mistake and typically will get it working

  • @armandogarcia7485
    @armandogarcia7485 7 місяців тому

    What is the 2015 Yukon touch screen fuse please?

    • @jasonateam
      @jasonateam  6 місяців тому

      You will have to look at your manual. You should be able to get a manual online as well if you don't have yours

  • @joeday5701
    @joeday5701 Рік тому

    Is there a reason your digitizer is 90? Vs the ebay 30-40 ones? Just curious

    • @jasonateam
      @jasonateam  Рік тому +1

      There is usually a difference in quality with most things but couldn't tell you without comparing. You should purchase where you are comfortable and this video can guide you through it and it's completely free 👍

    • @joeday5701
      @joeday5701 Рік тому +1

      @@jasonateam yea I hear ya. Was just curious. I purchased off ebay from a link from another one of these videos. Worked perfect and came with glue already on it. Thanks for the video sir

  • @christopherdavisson617
    @christopherdavisson617 10 місяців тому

    My 2017 Silverado 1500's screen is bugging out when I use my navigation. Would this fix that? Please help. Love the truck and it runs great but I just bought it and after 30 minutes of so of driving when I'm using my GPS through Android Auto, it won't stay on center. It's glitching out badly.

    • @jasonateam
      @jasonateam  10 місяців тому +1

      Yes this will resolve your issue. 👍

  • @richardjulian9263
    @richardjulian9263 8 місяців тому

    Great video! We just bought a new-to-us 2018 Tahoe. When we test drove it everything was working fine. Literally as we were driving it home it started freaking out. Navigation was showing the vehicle driving off the road, the radio started switching from station to station and nothing worked with us touching it. We texted the sales guy immediately and he said they'd take care of it....a month ago. Now they are saying it's not a safety thing, it isn't really covered, etc. Jerks.... Anyway, why does this happen in the first place? Is there something that can be done to prevent it from happening again once it's replaced?

    • @jasonateam
      @jasonateam  8 місяців тому

      Unfortunately, it will continue to do it. The touch digitizer becomes sporadic and needs to be replaced due to extreme heat. If you follow the video you will be able to fix it. Hope this helps. You can order the screen from the link below as well. Thanks! www.madgrabz.com/product-page/replacement-touch-digitizer-or-complete-screen

    • @richardjulian9263
      @richardjulian9263 8 місяців тому

      OK, thanks.@@jasonateam

  • @AvalancheNY1
    @AvalancheNY1 Рік тому

    Woah - does the entire dashboard really have to come apart? This is happening on my 2015 Tahoe.

    • @jasonateam
      @jasonateam  Рік тому +1

      Sorry to hear but this video can help you repair it. I made it as detailed as possible to assist. Thanks

  • @jimpowell9205
    @jimpowell9205 4 місяці тому

    What about a 2011 Buick enclave with the ’theft lock’, on the screen?

    • @jasonateam
      @jasonateam  4 місяці тому +1

      I recommend replacing the radio and updating your technology

    • @jasonateam
      @jasonateam  4 місяці тому

      You should be able to call the dealer and get your code are if you have your manual you may be able to find it in there as well

  • @user-uy2xq5xs6k
    @user-uy2xq5xs6k 6 місяців тому

    Where is the link or website to order a new screen?

    • @jasonateam
      @jasonateam  6 місяців тому

      www.madgrabz.com/tahoe-suburban-yukon-screenreplacement

  • @SolarTechFL
    @SolarTechFL 4 дні тому

    I bought the screen from your website and it almost works lol i have to touch an icon 10-15 times and sometimes it wont work at all i think i got a bad part from you

    • @jasonateam
      @jasonateam  4 дні тому

      It sounds like you need to double check your ribbon is securely in. This is a very common error and should correct your issue.

  • @djburling937
    @djburling937 5 місяців тому

    We are having complications getting ours done. The screen will not go back down. It just makes a bunch of clicking noises like it’s hung on something but we can’t figure out what it might be.

    • @jasonateam
      @jasonateam  5 місяців тому

      Hey DJ if you send a video I will see if we can take a look. More than likely you just need to retake your steps

  • @joefair4677
    @joefair4677 Рік тому +1

    I’ve replaced mine, as it had gotten to a point of being too much to deal with, too often, but even the new one has issues when the car sits in the heat. All winter, no issues. Come late spring/summer, it turns into an annoyance once again. At this point, I’m even thinking about trying to drill through the wall of the compartment behind the screen, into the AC duct, to run a tube out and get some AC blowing on the backside of it… 🤦🏻‍♂️

    • @jasonateam
      @jasonateam  Рік тому +1

      Yes heat is what probably does them in

    • @joefair4677
      @joefair4677 11 місяців тому +4

      Update: I ended up removing the unit again, cutting a hole in the top of the box behind the screen, mounting a USB fan inside, and drilling a bunch of holes in the plastic panel directly behind the display. Checked with my FLIR camera and verified that it drops the temp substantially. So now it may be temporarily inoperable on a hot day, parking in the sun, but the fan cools things off and gets it working again.

    • @jasonateam
      @jasonateam  11 місяців тому +2

      @@joefair4677 sounds like that would have been a good video to make. Thanks for letting everyone know

  • @gadasavideos8564
    @gadasavideos8564 10 місяців тому

    Is it not possible to buy the screen already glued to a replacement frame?

    • @jasonateam
      @jasonateam  10 місяців тому

      Yes you can find both options available by following the link in the description

    • @gadasavideos8564
      @gadasavideos8564 10 місяців тому

      ​​@@jasonateamthanks. Only seeing the screen or screen on complete lcd. I was hoping to get just screen, already glued to a frame, that I could put on my existing lcd. Just wanted to avoid the heat gun step but at least your's comes pre glued.

    • @jasonateam
      @jasonateam  10 місяців тому

      @@gadasavideos8564 the complete lcd is the plug and play option. It also has the new screen on it as well. All you have to do is unplug old one and then plug that one in and you will be good👍 Hope this helps

  • @user-wt1wu7rj3l
    @user-wt1wu7rj3l 5 місяців тому

    Does this solve phantom touch problems?

  • @Angel99920
    @Angel99920 6 місяців тому +1

    Do you know how to fix a screen that is black. Because my screen is black the radio does not work and the screen only turns on when you put the car in reverse. Do you know why this is happening?

    • @jasonateam
      @jasonateam  6 місяців тому

      I would recommend changing out the whole LCD and digitizer which we have available. The fact that it is still lighting up in reverse tells me it is a function of the display that is messed up

  • @bradenanderson3539
    @bradenanderson3539 Рік тому

    Will this digitizer work for a year 2019 suburban?

  • @cabrigo13
    @cabrigo13 7 днів тому

    Can anybody point me in the right direction on how to find the correct screen for 2018 Yukon. Not sure if it's possible but would like to get the original part

    • @jasonateam
      @jasonateam  4 дні тому

      We have them available if you need one.www.madgrabz.com

  • @kennethpatrick8945
    @kennethpatrick8945 3 місяці тому +1

    I have a 2015 Chevy Silverado ltz it what's to flicker sometime I done't under stand why they want stand by this & replace it that's a wreck aserd.

  • @jgilliam1955
    @jgilliam1955 10 місяців тому

    This great thanks. But I know it is beyond my ability.
    I take two days to do a two hour job.
    So sadly I will be paying the dealership.

    • @jasonateam
      @jasonateam  10 місяців тому

      I believe you would surprise yourself. Worst casei recommend a local car audio shop. It will still save you money. How this helps and thanks for watching

  • @user-fv2ih4yx2x
    @user-fv2ih4yx2x 4 місяці тому

    Que me cobras por cambiar el mio

    • @jasonateam
      @jasonateam  4 місяці тому

      Unfortunately you would have to change it yourself by watching this video. You can however by the screen from us

  • @SardarZaheer-yl1zl
    @SardarZaheer-yl1zl Рік тому +1

    Bod raprin this cambra ok dsalay end no sakreen on of

  • @deeznutsenjoyer
    @deeznutsenjoyer 2 місяці тому

    Thanks Jason!!! You saved me a ton of $$$!

  • @vincecampbell6197
    @vincecampbell6197 7 місяців тому

    Watch video.and did same thing..SO MANY PARTS DIDNT NEED TO BE REMOVED!!!

    • @jasonateam
      @jasonateam  7 місяців тому

      Thanks for watching. You should have made a video too 👍

  • @wilsons.leechiii2085
    @wilsons.leechiii2085 7 місяців тому

    Thanks!

  • @mattankoviak2655
    @mattankoviak2655 4 місяці тому

    Thanks!

    • @jasonateam
      @jasonateam  4 місяці тому

      Wow man. Thank you. I really appreciate the gesture

  • @hawkseye7795
    @hawkseye7795 Місяць тому

    Thanks!

    • @jasonateam
      @jasonateam  Місяць тому

      Thank you very much 👍