I bought the 24 SG and had no issue with suspension. Why? Before I rode it after it was delivered to my house, I opened up the owners manual and followed the very easy instructions for my weight (280). I have ridden over 2,500 miles and have yet to bottom out the suspension. I actually look forward to bumpy roads as I glide right over them. The improved suspension was one of the reasons I bought the 24 over the 23. The last thing I wanted to do was replace the suspension on a expensive bike!
24’ Road Glide owner here, I’m impressed with the new suspension. I’m coming from a 23’ SG ST and the suspension & seat for that matter are a night & day difference.
I find it amazing that people buy the new roadglide and don't have an idea that they have to adjust the rear suspension on it. First thing I did when I got my 24 home.
Agreed that the dealer should at least make an initial adjustment for the customer, then give us a brief explanation on how to fine tune it to our own liking. I kept my Legends from my 19 RG, but wanted to give my new 24 a fair chance with the stock equipment. I have the right hand side set at 4mm and the left side knob at “0”. (I’m 6’ 225lbs). So far I’m really happy with the ride. Took the Mrs. for a ride this past weekend, and all I changed was the left side knob, turned it in to “10” and was REALLY impressed with the ride quality. It’s such an easy adjustment now to go from 1 up to 2 up riding. I love it.
Hi BoDean 52, glad you got your suspension dialed in, beautiful day in your part of our beautiful America ❤️always a blast saddling up with you on da Tube, ride Hard💪🏼Be Blessed 🙏🏽, Aloha Kenneth 🤙🏽
I bottom out ocassionally on my Low Rider despite being a fair bit under the weight setting. It's always a balance between comfort and handling i guess. Glad you are happy with it now. Thanks.
I had a similar incident when I bought my23 Heritage. I tried to adjust my pre-load and the adjuster was locked up. Fortunately, Speedway HD took care of the problem
Yeah, I did mine before Matt got his bike. I was talking the service manager at my dealership and he’s like Yep they all come that way. You would think maybe your dealership actually had them set up at least for the average weight person first.
I have the same bike (same color even) and had the same experience. I'm 240 lbs and was bottoming hard on our back roads, many of which are very bumpy and in poor condition. I adjusted the preload for my weight (slightly higher even) per the manual and it is much improved, but I still bottom on really big hits. I suppose there's only so much you can do with 3 inches (just ask my wife). Debating whether or not I will replace the shocks, hoping for some other guinea pigs before I throw money at it. Thanks for the video!
I'm surprised they never mentioned it on your last bike or this one - when I bought my SGS in 2019, the salesman said he could set it up for me, and showed me how to adjust it. Preload adjustment is one of the biggest things you can do to a new bike to dial it in for yourself.
@@BoDean52 Well, at least you figured it out pretty quickly... if you've been watching my videos... I have Suspension Technologies on my Street Glide now, and it took me a few months to figure out what was wrong and how to fix it - I assumed, too.
I’m going to say demo bikes are adjusted. It is a shame they don’t make at least a couple of turns on the adjuster screw when they prep the bike. I learned that a few years ago when I bought a Harley and bottomed out a few times on the way home. Bob you know that bull story has been around forever. My dad told me that story about 50 years ago. I hope your video will help the next unsuspecting buyer of a Harley.
Damn right! It's a safety factor for the rider and an opportunity for both the rider and dealership to dial in the bike and know all the adjustments that are needed for a particular rider. Why expose the dealership and HD to bad reviews over something requiring a seemingly simple and not very time-consuming fix? Sure, it's addressed in the owners manual. Not everyone reads those right away. They'd rather ride. The time wasted for the rider in this video, and that of the dealership to deal with this issue took far longer than the fix itself.
Interesting. I have heard that Harley is very proud of the new suspension. I am torn about getting one. I think I just have too much damn money in my 2020RG. Thanks for the info.
Interesting as I talked to Legends and instead of a quick recommendation they were asking me to measure current current shocks. Makes me think there is little difference which would confirm your thoughts. Think I am going to run stock for a bit
Sounds like we’re about the same size. I have stock suspension on my 21 Limited like your last bike, what setting did you use before you changed? Maybe I need to look at doing the same 🤷🏻♂️
You should make the dealer fit check you to the bike and make any necessary upgrades before you drive away. It's part of the package you pay for. If you don't it's extra money they get to keep for doing nothing.
I just came off riding a 2024 Road Glide with all of 300 miles on it. Bob, I was not impressed ... Its not because I'm not a Harley guy(I have absolutely no bias toward any brand), its because I wasn't expecting the bike to feel like it did. More on this later...
Big monkeys say, little monkeys believe(my twist on an old favorite 😉 ). Once little monkeys pays $30K+ based on what they believe, they now have to convince themselves and perpetuate .... I had just come off my 6 year old, 16k+ mile Goldwing when my friend insisted I try his week old 300 mile 2024 Road Glide... So I did. BS#1 the seat was bad and jamming my tailbone. BS#2 heavy vibrations with a "rattle" like quality. BS#3 nasty amounts of valve train noise, well over the slip-ons. BS#4 power delivery and feel, not even close to what I'm used too(this really surprised me). BS#5 quite a bit of engine heat on my for 60 degree temps. This is just what I picked up in a 5 mile ride...My over arching feeling of the RG was it felt and sounded old....
I didn't like what you said too much... but I've let you dangle long enough. The 2024 RG is a good bike, not as bad as I made it out to be. I'm going to borrow it for a real try out sooner or later.... Right now I'm still "eh" about it.
For as long as I've been riding people just naturally KNEW they had to adjust their own preload on their shocks. Suddenly riders are incapable of doing this? You don't have to adjust it for a specific numerical weight. You can go by feel like it's been done for decades.
I’d be looking for a new dealer…seriously BS to put a new bike out on the road without adjusting the suspension to the new owner. I am always amazed that HD owners start talking about having to change out suspension and exhaust as soon as they get their new bike…
They suck hard. I am 175 pounds and it bottoms hard. Travel is very small and the way it is designed sucks compared to softails. Will have to put 2 k on ohlins.
@@BoDean52 I did. Coming from a 22 low rider st difference is huge. Ima go for ohlins complete kit. Just I wish they put twins suspensions on the back, not one side preload, the other rebound
Harley isn't the only brand where the dealer does not adjust first. I rode a different brand for 2 years before I asked the dealer to look at me on the bike. He did, made the adjustment for preload and it was a different bike.
They call themselves a "luxury" brand. BRAND NEW 2024s shutting down 20 miles down the road--the factory can't make them work properly. COMPUTER REFLASHING??? B/S. VVT in the cvos sucks. And a TON have so many blemishes on the paint it's ridiculous. Want a good bike, BUY ANYTHING ELSE.
Great point. Yes, dealerships should most definitely help with preload adjustments. Great video!
Thanks my brother from another test tube 😂
I bought the 24 SG and had no issue with suspension. Why? Before I rode it after it was delivered to my house, I opened up the owners manual and followed the very easy instructions for my weight (280). I have ridden over 2,500 miles and have yet to bottom out the suspension. I actually look forward to bumpy roads as I glide right over them. The improved suspension was one of the reasons I bought the 24 over the 23. The last thing I wanted to do was replace the suspension on a expensive bike!
No question and it is so much better than stock on my 21
Read my manual the night I brought it home end to end. This right here.
24’ Road Glide owner here, I’m impressed with the new suspension. I’m coming from a 23’ SG ST and the suspension & seat for that matter are a night & day difference.
agree in 24 is much better
I find it amazing that people buy the new roadglide and don't have an idea that they have to adjust the rear suspension on it. First thing I did when I got my 24 home.
Agreed that the dealer should at least make an initial adjustment for the customer, then give us a brief explanation on how to fine tune it to our own liking. I kept my Legends from my 19 RG, but wanted to give my new 24 a fair chance with the stock equipment. I have the right hand side set at 4mm and the left side knob at “0”. (I’m 6’ 225lbs). So far I’m really happy with the ride. Took the Mrs. for a ride this past weekend, and all I changed was the left side knob, turned it in to “10” and was REALLY impressed with the ride quality. It’s such an easy adjustment now to go from 1 up to 2 up riding. I love it.
Good to know as we have not been two up yet
Hi BoDean 52, glad you got your suspension dialed in, beautiful day in your part of our beautiful America ❤️always a blast saddling up with you on da Tube, ride Hard💪🏼Be Blessed 🙏🏽, Aloha Kenneth 🤙🏽
Thank you, brother. I always appreciate your comments and support.
I bottom out ocassionally on my Low Rider despite being a fair bit under the weight setting. It's always a balance between comfort and handling i guess. Glad you are happy with it now. Thanks.
Well said!
I had a similar incident when I bought my23 Heritage. I tried to adjust my pre-load and the adjuster was locked up. Fortunately, Speedway HD took care of the problem
nice!
I need to adjust mine soon!!!
Noticed on your slip on video, your bike looks awesome
Matt Laidlaw has a great video on setting up the suspension on the new SG,RG 2024’s. My bike rides great. Very simple and easy .
Yeah, I did mine before Matt got his bike. I was talking the service manager at my dealership and he’s like Yep they all come that way. You would think maybe your dealership actually had them set up at least for the average weight person first.
I have the same bike (same color even) and had the same experience. I'm 240 lbs and was bottoming hard on our back roads, many of which are very bumpy and in poor condition. I adjusted the preload for my weight (slightly higher even) per the manual and it is much improved, but I still bottom on really big hits. I suppose there's only so much you can do with 3 inches (just ask my wife). Debating whether or not I will replace the shocks, hoping for some other guinea pigs before I throw money at it. Thanks for the video!
haha on the wife ask. So I had legends on my 21 Road Glide and believe they are better than even these better shocks. Still undecided like you
That made me laugh. Just ask my wife.🤣🤣🤣
I'm surprised they never mentioned it on your last bike or this one - when I bought my SGS in 2019, the salesman said he could set it up for me, and showed me how to adjust it.
Preload adjustment is one of the biggest things you can do to a new bike to dial it in for yourself.
amen to that and guess I assumed
@@BoDean52 Well, at least you figured it out pretty quickly... if you've been watching my videos... I have Suspension Technologies on my Street Glide now, and it took me a few months to figure out what was wrong and how to fix it - I assumed, too.
0:20 you were .... in HELL 😂😂
hehe
I’m going to say demo bikes are adjusted. It is a shame they don’t make at least a couple of turns on the adjuster screw when they prep the bike. I learned that a few years ago when I bought a Harley and bottomed out a few times on the way home. Bob you know that bull story has been around forever. My dad told me that story about 50 years ago. I hope your video will help the next unsuspecting buyer of a Harley.
No my bull story is a girlfriend and a comment I made to her Dad 🤦
I think you are right, we pay enough for bike they could least adjust the load out for the buyer
Damn right! It's a safety factor for the rider and an opportunity for both the rider and dealership to dial in the bike and know all the adjustments that are needed for a particular rider. Why expose the dealership and HD to bad reviews over something requiring a seemingly simple and not very time-consuming fix? Sure, it's addressed in the owners manual. Not everyone reads those right away. They'd rather ride. The time wasted for the rider in this video, and that of the dealership to deal with this issue took far longer than the fix itself.
Yeah...I was wondering can you do it yourself. Glad you got it adjusted.
Ours are electric 😂
@@Petesmotoadventure Yes it is, one push of a button,
silly wingers
Pretty sure I have same gloves. My RG is a 2010 and I upgraded rear suspension to the Harley hand adjustable. No problems.
My 2020 stock suspension was awful. Got Heavy duty Fox shocks now. Sure wish I had changed it out sooner.
I remember when I changed mine on my 21 I was like oh my gosh
I have a suggestion: Go back to the Stealeahip and DEMAND your prep fee in FULL…😉😉 Just my .02
Interesting. I have heard that Harley is very proud of the new suspension. I am torn about getting one. I think I just have too much damn money in my 2020RG. Thanks for the info.
The second most important thing about preloading the suspension is for two-up riding. Can the 2024 handle it?
Sure can
I put legends on mine for a day and went back to the stock suspension on my 24 RG due to it riding better with the stock suspension
Interesting as I talked to Legends and instead of a quick recommendation they were asking me to measure current current shocks. Makes me think there is little difference which would confirm your thoughts. Think I am going to run stock for a bit
Sounds like we’re about the same size. I have stock suspension on my 21 Limited like your last bike, what setting did you use before you changed? Maybe I need to look at doing the same 🤷🏻♂️
well crap I don't recall :)
@@BoDean52 no prob. I never really know if I have it set right or not, which means I probably just need to replace the stock suspension 😀
You should make the dealer fit check you to the bike and make any necessary upgrades before you drive away. It's part of the package you pay for. If you don't it's extra money they get to keep for doing nothing.
I just came off riding a 2024 Road Glide with all of 300 miles on it. Bob, I was not impressed ... Its not because I'm not a Harley guy(I have absolutely no bias toward any brand), its because I wasn't expecting the bike to feel like it did. More on this later...
You can be wrong and we can still be friends 👊
@@BoDean52 I don't expect most people to like what I have to say
@painsrides3616 is this a point in your life that maybe you shouldn’t talk and say what you’re thinking out loud?
Big monkeys say, little monkeys believe(my twist on an old favorite 😉 ). Once little monkeys pays $30K+ based on what they believe, they now have to convince themselves and perpetuate .... I had just come off my 6 year old, 16k+ mile Goldwing when my friend insisted I try his week old 300 mile 2024 Road Glide... So I did. BS#1 the seat was bad and jamming my tailbone. BS#2 heavy vibrations with a "rattle" like quality. BS#3 nasty amounts of valve train noise, well over the slip-ons. BS#4 power delivery and feel, not even close to what I'm used too(this really surprised me). BS#5 quite a bit of engine heat on my for 60 degree temps. This is just what I picked up in a 5 mile ride...My over arching feeling of the RG was it felt and sounded old....
I didn't like what you said too much... but I've let you dangle long enough. The 2024 RG is a good bike, not as bad as I made it out to be. I'm going to borrow it for a real try out sooner or later.... Right now I'm still "eh" about it.
New bikes or old, yep, have to adjust the suspension to ur preference. Manual info is only ‘ballpark’.
They should have asked your weight adjusted it at purchase!!
yup and I should know better
For as long as I've been riding people just naturally KNEW they had to adjust their own preload on their shocks. Suddenly riders are incapable of doing this?
You don't have to adjust it for a specific numerical weight. You can go by feel like it's been done for decades.
Well now I am educated James
Preload is the key.
agree
I’d be looking for a new dealer…seriously BS to put a new bike out on the road without adjusting the suspension to the new owner. I am always amazed that HD owners start talking about having to change out suspension and exhaust as soon as they get their new bike…
fair enough
You should have put the stock suspension back on the old bike.
Yep
@@BoDean52 about 5k miles you will be replacing the 24 suspension with Legends.
Had two new Harleys. A 17 and a 21 touring. Neither bike had any preload. Both set at zero. Nothing new
They suck hard. I am 175 pounds and it bottoms hard. Travel is very small and the way it is designed sucks compared to softails. Will have to put 2 k on ohlins.
Did you adjust it from when you got the bike. They come with no preload on them.
@@BoDean52 I did. Coming from a 22 low rider st difference is huge. Ima go for ohlins complete kit. Just I wish they put twins suspensions on the back, not one side preload, the other rebound
They should do it as a service free on a purchase
Exactly
BoDean, your old bike had better suspension.
Agree
Just pretend it’s a hard tail. 😂😂😂😂😂😂
haha
Harley isn't the only brand where the dealer does not adjust first. I rode a different brand for 2 years before I asked the dealer to look at me on the bike. He did, made the adjustment for preload and it was a different bike.
for sure
30 k motorcycle and they cant adjust them or even explain how to do it is Harley sad!
They call themselves a "luxury" brand.
BRAND NEW 2024s shutting down 20 miles down the road--the factory can't make them work properly. COMPUTER REFLASHING??? B/S. VVT in the cvos sucks. And a TON have so many blemishes on the paint it's ridiculous. Want a good bike, BUY ANYTHING ELSE.
Lucky there are plenty of bikes for people to buy Joel, ride safe
Bob will you please get that windscreen / shield replaced!! It is terrible. That optical line is a no go.
Thanks for the feedback, Ron
Yep the suspension sucks. Should have kept the limited. Sorry dude !
Hello from Indiana
Hi Indiana 👊