Let's Talk About The Hermes Lawsuit + a storytime of how I ALMOST went on a Hermes "Journey"
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- Опубліковано 15 лип 2024
- The Hermes Effect
• The Hermes Effect
Let's Talk About The Hermes Lawsuit + a storytime of how I ALMOST went on a Hermes "Journey"
HERMÈS LAWSUIT -THEY DON'T GIVE A SH@# ABOUT YOU | Jerusha Couture @JerushaCouture
• HERMÈS LAWSUIT -THEY ...
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Class Action Complaint shorturl.at/qLP26
Chapters:
Intro 0:00-1:27
Lawsuit chat 1:28-14:35
Storytime 14:36-21:58
Outro 21:59-22:20
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I can’t wait to read your opinions and any education you can offer me
Going to be watching this story closely 👀
Brand oriented value gives me the ick. It at least makes sense if some couture items are expensive as they are akin to wearable art. But, beyond that? I think some people have forgotten custom creations are a thing and will likely fit you better. You could probably get better clothes or bags by commissioning them from a poor fashion student because they would not design the piece to fall apart. And it would be tailored to you….
the sale associate at Hermes trying to sell you a 17k ring😂 girl she’s ridiculous and she probably knows it too hahaha
I don’t think it’s about winning the lawsuit. They know they don’t make a chance against H. It’s about making these practices public and urge people to speak up.
Spending all this money on all the legal fees and attorney fees to make people speak up? I don't think so. There are easier and cheaper ways to do that.
It’s about making them change their practices. No more up selling for purchase
Yes but if Hermes looses then they’ve won a court case (no lost money) and made a major point which should trickle a change in practices.
I can afford a Birkin bag, but because of the games they make the consumer play, I will never own one! People falling over themselves to get one is embarrassing, and I am not a fool and refuse to be treated as such!
@PontifexPontifexof course they don't care about me, and there's part of the problem, they don't care! It's unethical and pandering to the Uber wealthy, and I think that's a problem that affects us all! Imagine the good that we could do with all that wasted money!
@PontifexPontifex I am not a billionaires and I put most of my income into Hermes. LV in the past, mostly Hermes now. And there is alot ladies out there like myself, just a working class that loves all things luxury. I just spend as much as other things to get offer quota and non quota bags. Luckily for me. The more I use Hermes stuff, the more I feel in love with the brand. So it is not all bad either. I have a lot of logos in my collection, like LV Gucci Chanel, but Hermes is a fresh feeling for myself to incorporate quiet luxury in my wardrobe.
It makes far more sense to simply have a bag custom made by hand from the best materials than to ever buy Hermes. I am not paying through the nose to be a brand billboard.
@LotusesGalaxyOcean I did contemplating to get a bag custom made by someone with no name. But I always think of futures. When I older, I wanted to downsize my handbag collection. I sued Chanel back in 2021, and I won my case. I scare using Chanel, so I sold 9 of my Chanel classic and Mini Rectangular. Only have 2 Caviar Mini Rectangular left in my collection i bought years ago. Non of my Chanel bags, I sold loose money. 1 bag i sold break even and the rest I made some money. If I custom-made handbags. I will never get my money bag. I did email a company from China that make very good leather handbag, and they wanted 1k USD for custom made. No one will buy the no-name bag I custom-made. So buying from a designer house does benefit when u want to get rid of the bags later in the future. Hermes' items are quiet luxury. If u know, u know that kinda of brand. Is not a brand billboard at all. Yes, I have a lot of other brand billboards in my collection, and having Hermes in my collection does balance it out with the logos and quiet luxury. My 2 cent opinion 🙂
@@nikkithompson1980 See I have no interest in reselling handbags. To me the point is to have them and use them. Just like I buy an excellent pair of shoes and they get nicely worn in. I see it like collecting wearable art…so why would I get rid of something I enjoy? Different criteria and strategies of course from what you do.
I am so glad people started talking about it. I never liked looks of hermes bags. For me personally. BUT seeing it ob social media, knowing its a “ status symbol” I went on Hermes journey ( and dragged my friend to it too😅😂) so I spent over 25kCAD on shoes, jewelry, home stuff. My friend spent about 18k at this point. We have a same SA and he started playing games : if one of us comes alone he is saying stuff like “ oh I am so torn I feel like your friend should get a bag first.” We are like very close friends we don’t care who gets first but he is trying to make each of us spend more. He told her to buy a coat and she will get a bag before me and he told me to buy a watch and I get first 🤣🤣🤣 thats when I realized what an idiot I am. He has no intentions of getting us any bags so now I am 25k out, no bags and I finally realized I don’t actually like look of these bags.
Speak out girls
that sales associate tryna make you and your friends as rival 😅 thank goodness you guys are mature enough to not feeling any envious. that's such a sneeky game by the salesman. tryna lure you to buy more unnecessary stuff and also 'break' your friendship 🙄
That’s how they make their money. If anyone could get one the allure would go down. It’s FOMO really.
I'm a lawyer and the branch of the law I deal with is the consumer protection, it's actually forbidden (in my country) to not to sell the product that is ready and displayed for sale and also it's against the law to "force" the customer to buy sth in order to buy something else (that he or she is interested in) In our area (EU members) many consumer laws are regulated by the EU laws through Directives, including Directive 2005/29/EC which forbids Misleading commercial practices, aggresive commercial practices ...
Anw, interesting topic, thanks for sharing 😊
Thankyou for sharing ☺️
Whilst illegal, they pretend the bags are scarce and limit production. I’ve heard stories they do have the bags in store but play the games. The trick is to get proof of their games
@@tuttuttut7758 exactly! Maybe mystery shopping (provided by official goverment body) could be the way to prove it, but ofc everything depends on the particular (national) law allowing these kind of control of sellers
I’ve heard that they don’t put the bags out on display, and so they have to go “check the back” to see if they have any available. In that case, would that qualify as the product not being ready and/or available?
I think the plaintiffs have a good case in the US. Anti trust laws are strict there. It’s not about coercion. The point is if I go into a store to buy a bucket, I should not be expected to buy the spade before I get to purchase the bucket that I came in for. Just tell me the bucket is not available.
Hermes suggest customers purchase ancillary items to increase revenue in this sick game of maybe you’ll bag a Birkin down the line. If Hermes want exclusivity they should just adopt a made to order only system, simple.
Point is, no one knows the REAL criteria for getting one. I am surprised they haven’t been hit with a lawsuit for sexism or racism.
Class actions are usually conditional fee; so the lawyers get their fees as a percentage of the damages should the plaintiffs win.
Also, evidence comes through discovery. Hermes is not going to advertise that they are breaking federal law in the US.
@PontifexPontifexhaha😂
@PontifexPontifex unless the case is dismissed, why wouldn't the plaintiffs get discovery? This case may have more legs than people are giving it credit for.
@cocochic1 I agree. I made the same comment on another video regarding this topic. Maintaining exclusivity is a ridiculous excuse for the way Hermes behaves in relation to the Birkin. They could easily charge $20k starting price, give the salespeople commissions, have them made to order and demand that customer pay the entire amount up front while telling them it will take a year to receive the bag. There are plenty of people (not me) who would jump at that opportunity. The reality is that Hermes knows that this strategy works to drive up sales of all of their other departments. But if those items had any real appeal they wouldn't need to do this in the first place.
I’m surprised they weren’t hit with a lawsuit about sexism & racism 25 years ago after Oprah told that story about being refused service in H because the sales staff didn’t recognize her.
Hermes knows without the Birkin or Kelly no one would shop there.
Exactly. That point is not mentioned enough. All people go on about is the craftsmanship justifies the price. You’re paying for the brand / status. Hermes knows that too.
@@CarFanTasia the same twillies can be found at other brands, same with shoes, clothes, fragrances, home goods, jeweleries, timepieces and cosmetics. People forget They are an equestrian company!!
I still would 😂 there are actually things I like and want from Hermes’ that aren’t a birkin or jelly
Kelly*
Love the Judge Judy cut ins 😂. US citizen, but not an attorney, I think this may settle out of court with an attached NDA 🙅🏼♀️🙅🏼♀️
I went to Hermes Sydney once. The SA was RUDE and couldnt wait to get rid of me and my friend. I asked for an ear cuff and my friend was looking for a kelly belt and chypre sandals. She told us there werent any so she offered to take my friend's details and reach out to her when the items become available. Gave my friend an ipad to type all in. I asked if I could leave my details for the earring, and the SA "typed in" my details. She just asked for my name and postcode. After that she asked if there was anything else we wanted because a client of hers arrived. What were we, chopped liver? 😂😂😂 and later it was only when we left that I realised the SA didnt even ask for my mobile # or email, how the hell will she contact me???🙄 it was then I realised the ~Hermes journey~ is not for me. I don't like to beg to spend my money. And I like being treated nicely. 😊 Across the street from Hermes Sydney is Dior, who have the most lovely staff. ❤
Geez that’s rough!!
I’m a Dior girlie too
That is just awful, the way you were treated. So glad you didn’t buy anything- they don’t deserve your money.
Hermes to me is not exclusive. The fact that it is a 200 Billion company and it’s the only one allegedly that has seen positive growth in sales last year vs the other luxury brands mean that more people are buying it like it’s McDonald’s. So is it really exclusive when everyone has been brainwashed to think that it is exclusive so everyone wants it? Also there are a lot of countries in Asia and Middle East where every single person in the mall is carrying Hermes like it’s a paperbag. Is that exclusive?
Yes I support the law suit. It’s essentially the extortion. Its okay to spend but its wrong to try and trick ppl into spending more. Either make these bags like 100k - piece and ultra rich will buy or say straight forward “ you have to spend xyz amount at once and you get a bag” but lying ppl for years without intentions of giving them a bag its just sleazy and disgusting. Some SA are really taking advantage of this.
There is a large re-sale market for thes bags already. You can buy your dream Birkin right now, if you are ready to pay 5-10x the retail price in the store. Even a never worn one with authenticity certification or Hermès store receipt. That's not what they want. They want to be able to walk into any store at any time and buy a quota bag for the lower retail price. A bag that is as coveted as it is exactly *because* it is so hard to get. I understand the frustration of the shoppers, especially if they are dealing with unhelpful or deceitful SAs, but even if they win the lawsuit, all they are going to get is an inflated retail price and a 5-year waiting list for the bag they want.
@@kyrakytana I don’t think they are going to win to be honest. But I do think that its not the reason they filed it. The problem for me is that women ( and I am one of them
So I take blame too) who shop at Hermes so scared of sharing real experience that we have all these stories “ i walked in bought pair of Orans and got Birkin” its a lie. If i knew I have to spend 25k and get no bag I would definitely went re sale long time ago. Here in Canada you can get birkin for about 20k right now. So its actually a “ good deal” but SA makes you believe that “ just a little more, one more purchase and you’ll get a bag” before you know you are too deep in this and like “ well I already invested so much money and time might as well keep going” they make you believe that anyone can have it. I personally think it should cost like 50-100k if you have money sure walk in and get it without any humiliation and begging. If you don’t have this amount you just go to a different store.its fair.
If this survives summary judgment then they could obtain purchase history of customers and use the flow of birkins to certain customers as circumstantial evidence to prove their point. I would be interested to see how this progresses.
Loved the Judge Judy overlays 😂. I’m so here for this. Nobody does luxury commentary like Caitlin P!
Hehe Thankyou!
Raise your hand if you’vebeen personally victimized by Hermes. 🙋🏾♀️I like Hermes scarves but I gave up on them and went to other stores because I was made to feel like I wasn’t welcomed. They sued in CA for a reason. Linked selling is illegal in the US and just because they don’t have a written policy about it doesn’t mean they aren’t practicing it. Which is what they are really suing for. And all it takes is more people to join or testify and they can prove h their case. Practices not written policy is what may get them. The amount of evidence is what will be the basis of this case. Also in the US we think whether true or not that if you have the money you should be able to get it. In other countries this may not be the case so those people are probably ok with Hermes’ policies. And fyi it felt racial I can’t prove it but I couldn’t explain it otherwise. 🤷🏾♀️
The class action lawsuit against Hermes is more or less about the company's code of conduct and marketing strategy. Laws should also be in place to protect consumers from companies that attempt to engage in anticompetitive practices. I completely support the idea.
I am just surprised at how many youtubers are actually supporting Hermes in this case. I wonder why we, as consumers, are so ok with our buying powers being diminished, having to play these games, and accepting poor customer service while the whole point of luxury was to be able to appreciate finer things in life, and to be treated properly when you are spending your hard earned money. From the sound of it, we should just suck it up and accept it if we want finer products, say in this case, an Hermes bag. Or just walk away. In the end, it seems like we are ok with supporting these big corporations whose sole interest is profit, at our own costs, whether it's monetary, emotion, or whatever. And a lot of youtubers who already have an Hermes is against this lawsuit because they don't want their bags to lose values. It's a clear division, in my opinion, between the "have" and the "have not". I guess I am in the "have not", so I am actually glad at least someone is calling them out. I went to Hermes near me like 3 times, and all 3 times I were treated less than, so I have decided to stop. No bag is worth this.
Customers actually have a choice. No ones buying power is diminished. And no one has to accept poor customer service. What is with customers pretending to be victims. We are talking about buying a gosh darn handbag. Not life saving medication or something. Folk need to get a grip. If you don't want to play the game, or spend money on things you don't want then don't. Its simple.
@@thelalanz73 I agree with you that customers have a choice to spend or not spend their money. It's more the case of people loving the products and wanting the luxury experience when purchasing these products, but they won't get these experiences because they are simply "aspirational". In the past, these companies didn't treat customers this way. Now they do and they are getting away with it.
It should not be a game. I support the lawsuit.
I’ll be honest with you Caitlin, I think these business practices are disgusting and shouldn’t exist, but I am baffled at the customers who go along with them. Far from making me want a (enter luxury item here), practices like these just push me away from these brands. No, they’re not “exclusive” or “quality”, they’re status symbols if anything, and as long as people jump through these companies’ hoops and fall over themselves to obtain x y or z, it’ll keep happening. I have no sympathy for these companies or their customers. But I’m glad the trial will shed some light on the topic.
I am doubting they'll win, but good on them for inconveniencing that awful brand. I hope it affects their sales negatively. Their whole operation is a manipulative joke.
The lawsuit was raised by 2 people, but more can join. I think there's reasonable grounds for the complaint. Many people pose that if other brands do it, then it's fine, missing the point that it's a question of legality. Hermès may settle the dispute, but I don't think we should let them get away with it because they're rich.
If Hermès allowed preorders only to past customers and first come first served for everyone else, they wouldn't be in hot water. Why else have they not commented?
I support this lawsuit because the Hermes game is extortion and these people are feeling victimized by this practice… I hope they win
I think the issue is that linked selling is illegal and they engage in it. BUT, with that being said, from my understanding H will not put any evidence of this in writing (some from your point),it's going to be very difficult to prove.
I said the same thing. Linked selling is illegal in the US and all they need are witnesses and sales records from Hermes and the billionaire class cannot sustain any market. It is middle class and working people that maintain it. Other than Bs and Ks what do the Uber rich purchase. They have the world at their feet and Hermes is one option of many. I think Hermes makes everyday people jump through hoops to access stuff. The wealthy wouldn’t be bothered with the bullshit “journey” I have wealthy cousin and if I wanted a bag I could ask her and she could call it in. But it ain’t that serious for me. I’m ok with the resale market
Omg, the story with the ring was wild! 😂They almost got you! 🤣 ❤ Love your videos!
Thankyou!
I don’t know how this works legally in other countries, but in my country it’s literally forbidden to act like Hermes acts. Even if they’re not threatening to kill you if you don’t buy other items to be able to be offered a Birkin or a Kelly, it’s a forbidden practice to have to buy something before you can buy this other item.
They might have some disgruntled ex employees willing to testify. That would be fun to watch. But yes I doubt this will go anywhere also, but I do hope it gives people reason to pause before going down that H journey. IMO carrying a birkin/Kelly around doesn’t say to the world what they think it says.
Never thought about that!
The lawsuit isn’t about how exclusive the bag is or whatever. It’s about their sales practices that forces people to buy other things, because theirs sales agents don’t get commission on those bags, so in order to incentivize the sales agents to get commission, they want them to sell other things. If it’s a fair way of doing it, they should simply have a running list and check people off as the bags become available. This won’t hurt exclusivity because they have the control of how many bags they release. However; people would just wait for the bags in this case and their revenue in other areas would decrease.
On the monopoly argument, which I think is a weak one, the monopoly they’re arguing for is for the scarves etc. they’re saying by forcing everyone to buy those things, they’re controlling the market of the scarves, etc.
Fascinating video! 🌟 Your analysis of the Hermes lawsuit sheds light on a complex issue many of us in the luxury community have speculated about but rarely see discussed openly. Your personal story added a relatable touch, illustrating the sometimes perplexing experiences consumers face in luxury boutiques. It's intriguing to consider how these practices shape our perception of luxury brands and their exclusivity. Whether or not this lawsuit changes anything, it's certainly sparked an important conversation. Thanks for sharing your insights and encouraging us to think critically about our consumer habits. Looking forward to more discussions like this! 💭👜
Girl just go to a jeweler, show the ring and they will make it for you for less than 1000$. This ring should not cost 4k!
I think people are moving away from luxury items now. And as someone who has worked in the luxury space, I can see why. The items are just not the same as when they were produced before. I think what’s happening is that the new generations are not going to continue to buy these items because of what they stand for.
I sure have. Haven’t bought a luxury item in close to 3 years now and not planning to in the future. The price of everything is ridiculous now.
Loved the ring story at the end! I'd love to hear more about your crazy shopping stories!
I support the lawsuit. This is wrong sales practice and Hermes must stop it. They can say the bag is not available. I can afford their products but I never buy their products because I do not agree nor support their business model. The plaintiffs have a chance winning this lawsuit. And even if they don’t, still this lawsuit brought the wrong sals behaviors into light. This will affect Hermes brand for good. Besides, no luxury brand would think they can get away with whatever sales practice and they are untouchable.
Very fun input on this case Caitlin. Good job regardless of your knowledge of technical side of the law lawyer professional knowledge.
Thank you ❤️
your editing is amazing❤
Thank you so much!!
Caitlin Today you are looking more and more beautiful and I absolutely absolutely needed this video you are my inspiration and I will support you so so much😭♥️😭🥰✨
Have a wonderful day ❤️ thanks for watching
Valid points and love ❤️ the judge Judy inserts ❤😊!
I think those two people have a case. Rooting for those two.
Love everything you put out here! I was so surprised by the uzbagx crossbody bag. love it! ?
This was a great video. loved the judge Judy edits hahah
Thank you!! 😁
5:11 “have TRIED to shop at Hermes” lol love it ❤😂
😂
Hermes says they want people who love their brand so if anyone could walk in and get one, and the Allure was gone, the only people left would be people who actually enjoy the brand and the design.
I have a Ralph Lauren Ricky 27 which is VERY similar to the Hermes Birkin. It’s still a bit heavy but I love my Ricky so I’m just not interested in a Birkin. The Kelly is a bag that interests me much more. But I’m glad they’re being sued. It’s ridiculous for anyone to have to play a ridiculous game to buy an overpriced handbag. It’s insane.
Not enough folks understand the US legal system....remember the lawsuit where someone got burned by "hot coffee" which McDonald's lost and paid and had to put "HOT" all over the cups going forward. I think this lawsuit has more merit than the McD one!
Hi, please allow me to share a bit about the mcD's hot coffee lawsuit. The person who got burned was a 79 y.o woman who suffered third degrees burn in her pelvic region that required skin grafts because the coffee was really too hot (by McD's admission). During her stay in the hospital, her weight went from 50kg to 38kg. She was permanently disfigured and was disabled for two years. She sued for 20 thousands to cover her medical bills, as well as her caretaker's (her daughter) loss of income. She was awarded a bit more than 2.7million USD which amounted to two days of coffee revenue for mcD but then the amount was reduced to around 640thousand USD. Big business has then distorted her case and used it to create the myth of frivolous lawsuits, with the (successful ) goal of putting a cap on the amount of damages that an individual can sue a corporation for.
Agreed …the McDonalds lawsuit was actually a very serious case with egregious injuries and it’s crazy that people don’t know this.
I think they should sue the pants off Hermes - it is a disgusting practice ....and the women have this emotional weakness that Hermes preys upon..... and the SA who tried to sell you that ring is a total B***** - I would have let her have it....
Very interesting Caitlin & that SA sounds like she was away with the fairies 😮
If this case goes forward I absolutely believe that there is some recorded conversations and/or email correspondences to back up their accusations. I also don’t believe this case is winnable. Absolutely ridiculous
I know taste is subjective, but that $17k ring was fairly hideous. Kudos for rejecting that.
Wow how interesting. I’m just now catching up on watching videos because I wanted to have my own opinions for the video I just uploaded to my channel. I had a lot of the same thoughts as you. We shall see what happens. Agree that the prespend is a lot of hearsay based on my purchases to receive an offer. 🥰. Always a joy watching your videos.
Lol, the Judge Judy shorts! 😂❤
😂
You don't need breach of a legally binding written country in order to sue. You can even sue someone for breach of promise if you were reasonably made to expect a certain result (example marriage) when the person never intended to fulfill these expectations in the first place. That's how most con artists end up in jail.
Source: many hours viewing The Good Wife
The handful of times I’ve been in Hermes I have always been treated well. The SA were always friendly and helpful. Yes I wasn’t able to get the Birkin or Kelly but they were not rude and snobby. I of course went the preown route when I decided to buy them. I wasn’t about to spend my money on items I didn’t really want.
Same experiences for me
SAs do not get commission on selling bags, they only get it on the other stuff that nobody really wants.
@PontifexPontifexI absolutely agree with you. I have been a Hermes customer for years and have not desired any of the quota bags. My SA just kept on texting me about Birkin and Kellys so I finally gave in and got me a couple of Kelly bags. Am still purchasing fine jewelry and scarves and other things. I love the brand and the quality of their leather is impeccable.
I think that Hermès tries so hard to maintain exclusivity because of how common counterfeiting is. The more that they limit who purchases their bags and accessories, then they know not just anyone will jump through hoops if their plan was to duplicate the bags.
LOL on the 17,000 ring 😂😅
I was flat out told by my SA that I’d need to spend at least twice the cost of a Birkin in order to get a Birkin. I gave up and stopped shopping there.
I hope this brand gets cancelled. Their business ethics are disgusting and the fact that they abuse the same people that make their brand is ridiculous. No brand should be allowed an audience with such nasty values, or lack of...This lawsuit should open people's eyes against Hermes. Like seriously, wake up. If this is the type of brand you want to be associated with and spend your hard earned money on welp...
I’m not sure this would work in any other US state, but tying is specifically illegal in California. I’m surprised no one has sued them before. I think they will win. Whether other states will follow California is a question. California often ends up taking the lead in changing laws for all of the states.
Am I the only one who doesn’t think the Birkin is that special? 🤷🏻♀️🤣
No matter if it's the *yutulu* or any other, my steadfast belief stands that only practitioners can perceive dissimilarities in the sack looks or the metal constituents.
There are actual customers that have talked about it publicly. One plastic surgeon who has one of the biggest collections has spoken about it on her closet tour
Honestly, I don't really care about a birkin. The one thing I agree with about the bag is that they need to have a consistent policy or give them out as gifts for certain people. They can't sell them without a specific policy and the policy legally has to be available. Otherwise, they need to just give them as gifts for spending certain amounts.
hey caitlin🌈🌞 love judge judy😂
Same 😂 love her
Just make birkin cost 30K in store and no pree spend and let rich people buy it 😅😅😅
Yes their brand is about exclusivity and exclusion. And aristocracy. But in the US we don’t have aristos so we generally can’t accept the idea of this. I think they should just come out and say this store isn’t for you if you aren’t rich. Come back when you get rich. There is a men’s Beverly Hills store that is only for wealth people and guess what it isn’t open to everyone. I think the name is Bijan
That’s probably what’s going to happen… Chanel are already onto it because they don’t have homewares.
@PontifexPontifexexplain how “exclusive “ they are on Fashionphile, EBay, Vestiaire, and every other preloved store and site 😂😂😂😂😂.
Some H cult members are pathetic and don't even realize it. I feel bad for them in some way. They need a mental help, really.
I’ve never into the game of what people was talking about and my SA insinuating in such- I just buy stuff I liked six-seven shoes, two bags(non-quota), leather goods, homeware, scarf. I am planning to buy more bags,shoes but not quota bag, may be one of this days. I just CAN NOT justify the price of those quota bag in the US and I hope when the time come I will pull the trigger and I expect the Birkin or Kelley or the H bag.
I have heard from Alot of ppl that hermes Does hint and expect foe clients that buy aloy of their products before buying a bag. Which is so tasteless and shiiiit practice so shameful.
I have a law degree but I don’t know much about anti-trust. This may sound stupid but those spelling errors concern me. A top legal firm wouldn’t make those mistakes. If you’re going up against a “wealthy client” you need some big guns because wealthy clients will be able to hire top attorneys. Regarding Hermes not explicitly stating their tying policy that isn’t necessarily a weakness in the plaintiffs’/buyers case. Typically when someone does something wrong they try to cover up or hide their wrongdoing.
I don’t necessarily agree with this ludicrous lawsuit. I don’t know whether it’s true about Hermès requirement of a specific quota, I’ve heard stories and some more stories, but I can only speak for myself when telling you that my very first Hermès birkin was purchased in Chicago on a fine winter afternoon. At the time I was more into other designers and had never actually walked into a Hermès boutique but felt it was time to check it out. Back then I heard there was a waitlist on the bag but ultimately what I wanted was the heure H watch. I remember asking the SA whether she had any birkins available and she told me with a smile (she was quite friendly actually not a snob like most people refer to Hermès employees) that she had two available. I told her that i would very much like to see them. She came from the back with them, and showed me a beautiful brick color birkin and a taupe (etoupe) one. Now I always thought of getting the black one with gold hardware as my first Hermès acquisition but the etoupe one was striking and neutral so I went ahead and got it as a Christmas present. I didn’t even buy the watch then, so that theory that you must buy other items in order to be considered to purchase a birkin bag is nonsense, to me at least! I’ve gotten other pieces over the years but very few anyways! Love their scarfs deeply and their belts. To be honest birkin bags are extremely uncomfortable and heavy (specially the 35) the craftsmanship is out of this world though and it’s the quality that speaks wonders, the knowing the bag will probably last forever is what makes you jump to get your hands on one or all. Anyway the big problem for Hermès is the secondary market and how crazy it is that they can sell them for twice-thrice the original price is mind boggling to me. In my mind I would rather get jewelry than birkins. It doesn’t make sense that’s all.
Btw I think it all depends on the store you walk in. Like Paris, NY, London, Los Angeles might be more difficult to get your hands on one.
By the time they offer you a Birkin, they've bamboozled you into buying all this other stuff that if you add it up over time, is the price of a birkin. 😂 What a scam.
It's two people right now. If it does go to court there may be many more people making a claim against Hermes. A class action lawsuit tends to get bigger over time the more it's reported. In the US, some lawyers advertise for people to make claims if they've been affected by the defendant in some way. The fact that we all know the Game exists and how to play it... The circumstantial evidence alone could be overwhelming. However, I don't think this will go to court, I think Hermes will settle. They surely don't want their business practices exposed in the Discovery phase. If anywhere, I think the lawsuit has a chance in CA especially, it's quite liberal there and everyone is a victim of something or other. Not that I think this is a ridiculous claim, but you'd be surprised by what people are willing to sue over in America.
Thanks for sharing! : ) I definitely laughed out loud at your story about the upsell attempts. : D I do not have a poker face when it comes to stuff like that, so I definitely would have been asked to leave the store. Forever. : D
The more I hear about Hermes, the more I definitely get a message from the people who walk around dripping in the designer. I know the people WANT to send a message of wealth/status/luxury/etc., but to me it just screams “SUCKER,” per Judge Judy. : | Honestly, the more I learn about the goings-on and policies and practices of the big designer houses, the more tarnished and totally unappealing their logos become… As mentioned, said logos are still sending a message about the people observed wearing the brands, but not the positive one the wearers think they are conveying…. : |
Thanks again for sharing! : ) Always appreciate your humour! ; )
Thankyou for watching ❤️
I inherited a few things from Hermes, many scarves, a watch, some accessories and brought some there for repair... They offered me a Birkin, maybe bc I was really having a nice chat in French with the young lady and I knew a lot about Hermes, as I got my first scarves in the 80s - although I never had a customer account with them
I think it is great that Hermes got sued over it, but I doubt they will face any consequences. I will be brimming with Schadenfreude though during it all 🤣 that ring story is insane!! what was that SA thinking??? "oh what? you can't afford a 17K ring?"
I understand the concept of paying more for good customer service, but I draw the line at having to EARN good customer service. That's just bananas.
Yes, it would still be special!
I confess that I never wanted to play the game to get a Birkin or Kelly. But I have purchased some Hermes things that I liked and wanted to have. But now I wonder if, when I wear them, everyone assumes I just bought them as "birkin bait'?
Thank you dear for taking us along. Can't wait what the kkuwan queen picked up at Fendi
I saw a post on Reddit that explained the anti-trust law in the US in relation to this case pretty well. They pulled this from the FTC about when tying arrangements can be illegal: "For competitive purposes, a monopolist may use forced buying, or "tie-in" sales, to gain sales in other markets where it is not dominant and to make it more difficult for rivals in those markets to obtain sales. This may limit consumer choice for buyers wanting to purchase one ("tying") product by forcing them to also buy a second ("tied") product as well. Typically, the "tied" product may be a less desirable one that the buyer might not purchase unless required to do so, or may prefer to get from a different seller. If the seller offering the tied products has sufficient market power in the "tying" product, these arrangements can violate the antitrust laws."
They said so the argument would be that they are only buying the product because they want a bag they cannot get without purchasing these products but without the bag or company practices they never would have purchased them.
This is the example the FTC provided:
Example: The FTC challenged a drug maker that required patients to purchase its blood-monitoring services along with its medicine to treat schizophrenia. The drug maker was the only producer of the medicine, but there were many companies capable of providing blood-monitoring services to patients using the drug. The FTC claimed that tying the drug and the monitoring services together raised the price of that medical treatment and prevented independent providers from monitoring patients taking the drug. The drug maker settled the charges by agreeing not to prevent other companies from providing blood-monitoring services.
If you like Hermes & can afford it, buy it & maybe you'll get a bag. If you don't like it or can't afford it, it's stupid to buy stuff just to get a quota bag. Having said that, I can't see myself ever being able to afford Hermes. The whole Hermes journey thing is ridiculous, in my opinion 🤷🏼♀️😁
I left a 'serious' comment regarding the lawsuit but I wanted to comment on my own 'Birkin" journey... 🤣 I've never liked Hermes because of the 'game' and refused to play it. My luxury addiction includes a few bags and some shoes, but my weak point in luxury has always been fine jewellery. I inherited both my mother's and sister's collections and worked in the business in NYC for a time and was able to buy at cost. I decided early on not to buy any branded jewellery, not even Tiffany's, because I don't like wearing the same jewellery as other women and I have and eccentric taste.
I do like my handbags, too. Recently I was browsing eBay for a denim handbag, something I didn't have in my collection. I came across this really quite nice 'Birkin' made of Denim for about $100. I would never buy a dupe of anything. I'd rather not have that thing than buy a dupe, so I wouldn't ever buy a faux Birkin. Since Hermes doesn't make Birkins in denim, it's not really a dupe at all. It's an extremely well made bag. I'm thrilled with it and feel no need to play games to buy a handbag. 😂😂
You are a funny girl, I was hanging to your lips with a smile.
And the Judge Judy clips, well edited, too.
You are so right, if it was easy and cheap, nobody would be interested in the brand.
Because a Birkin is a very boring design, not even beautiful or practical. It is just a status symbol for middle class women. Who want to separate them from the common man, and show off in their circle of friends, I guess.
Same with the very overpriced and boring Rolex watch designs, exactly the same game. Their vault is full of watches, but the official dealer store tells you: alas, we don't have them, put your name on a waiting list.
So, I like your style and humour, you are down to earth in a very funny way.
As someone who generally doesn't care about bags, I really genuinely love how the Birkin looks. So I would definitely still like it if it wasn't exclusive and anyone could have it. If I like something, I don't care if everyone or no one has it.
Amei todas as bolsas lindas e de muito bom gosto.Parabens #kkuwan 😘😘😘
Hermes are laughing all the way to the bank ..... Hermes do not give a rats about their customers. People are still going want the bags.
The Judge Judy clips - PRICELESS!! Especially - Stop getting hysterical over NOTHING!!! LOLOLOL!!!
😂
People in the handbag community LOL
While I would not play the Hermes game, I disagree with the lawsuit. Hermes is a private company and they can choose if they want to do business with you. Just like you can choose to spend your money elsewhere.
So I read the actual filed lawsuit and I just don’t see this going anywhere. The only proof they are really pushing forward (based on facts presented in the lawsuit) is that associates do not receive a commission on handbag sales. However, that makes perfect sense to me. If you only have a handful of bags for the store biannually (as the lawsuit states) then it makes no sense for some associates to receive a huge commission and others not.
I just don’t think this will go anywhere. The complaint wasn’t written well as you said and they don’t have all the “facts” correct… it seems like a Hail Mary.
It’s not about two Californians. It’s about them being allowed to do business in this country. Where a lot of their business happens.
I will tell you right now I live in one of the richest places in America. And I don’t see a lot of Hermes here. It is seen as tacky. also see trying too hard. Also see flaunting your wealth. It is seen as elitist. Yes, someone will wear $1000 black cashmere sweater but it won’t have labels all over it. Quiet luxury was invented in Boston my friend.
@PontifexPontifex if you were paying attention, you would understand that I was saying here where I live, it is CONSIDERED to be tacky.
I’m sorry if you don’t like the truth. It’s a statement of fact. I’m sorry if you don’t like facts.
I always knew that I wouldn't play the Hermès game. I got my Birkin from a reputable consignment store and never regretted that choice. I got the size I wanted in a color I wanted, and I spent money, that is sensible for a Birkin. If I could tell people one thing it would be: think about whether or not you really want to and can (from a sustainability point of view) play the game - otherwise just don't. It's pointless to get frustrated over their practices because they are what makes the brand.
Is it time for another Q&A yet?
But I watched your video about Hermes and you even said that you have to buy other things before they will offer you a bag that you want...
This going to be a long one. They should if it’s going to consistently be this much of an issue?. Then…they need to STOP with EXCLUSIVE selling of anything. If they wanted to Price Gouge like everywhere else then…they need to get in line with the rest of the non special Marketing Gimmick(s) of today & be silent about it. Think about it say you have an Apple Watch & got a $1,000 Watch Band. Meanwhile you had no idea that they had it in a $200 slot at Walmart odds are you’d be wanting a REFUND. Because it was $800 over where it was actually at in the Product Cage Case. (I had an incident very similar a few weeks ago)to this only it was supposed to be $79 I believe only to miss the part that they had a Price Sticker on the back of it & the actual final Price was a whopping $206.33 I turned it in before I even left. No this isn’t the same as being made to spend on more than one kind of item but it can still be applied the same way.
These brands only have as much power as buyers give them.
If no one was willing to be manipulated and play these games anymore, then these games would be over very quickly.
I decided a long time ago not to play these games, simply because I used my common sense and saw through these games.
Is this sales associate the same one you bought your new bag from?
The only point that needs to be made here: Birkins are still handmade by artisans. Not machines and sweat shops. There simply aren’t enough to go around, so the folks who just enjoy Hermès get first dibs. The Hermès people just need to be more clear about that and then they won’t look so shady to people.
I’d argue the opposite. They aren’t thats special. Theoretically the manufactured exclusivity is the reason they are special. I think if something is good, you don’t have to use gimmicks.
I don't think both individuals will win. They will definitely be blocked by Hermes. She got a Birkin, and she sued Hermes lol. I spend over 70k AUD (not including leather goods), and I am still waiting for my first Birkin lol.
I think you proved the plaintiff point
lol precisely proved their point. 70k aud and still haven’t gotten an offer is insane. If that doesn’t prove “loyalty” then idk what will.
So yes, these two suing has a lot of merit.
@africocoalux722 Hermes didn't put a gun on my head and force me to buy anything in there. I want to buy Hermes bags myself from the store. I prefer non quota bags over quota bags. That is why i am still waiting for my first Birkin because i keep accepting non quota bags from my SA Melbourne store. Tania Antonenkova youtube channel said if one keeps accepting non quota bags, one will delay the quota bags offered from the store. And it is all my willingness because i love all kind of Hermes bags. Australia is notoriously extremely hard to get any Hermes bags, let alone quota bags. Fashionably-Amy channel from Canada is a very good example of how much she spend to get her Hermes quota bags from her store in Vancouver. Her ratio is much more insane than me to get her quota bags. I learn mostly from youtube, and in order for me to get the bags, i need to play the games. No one forces me. Even non quota Hermes bags brand new on the resale market here in Australia sale retail price or over the retail price. I know there is a law prohibited company to bait buying other items to get one item. But then there is no written rule in Hermes that stated u have to buy an x amount in order to get Birkin, right? All the bait stories come from the internet forum, youtube, and other platforms, that we consumers learn these rules from people gone through the games. Plaintiff sues Hermes and prepares Hermes to block the plaintiff forever. It is not worth it. If plantiff don't like to play the games in the beginning, plantiff should have avoided Hermes altogether. Why play the games and then not be happy and sue Hermes. It's so weird. Plaintiff could have more chance to get quota bags in Paris then block forever by Hermes.
Yeah... I don't like that they and other companies do that to people. In another video you talked about Louis Vuitton once only being Luggage decades ago and now are like a "MCDonalds in the fashion world" - I know it's a quote from the book you talked about. The company started selling cheaper items. I feel like they did that so that they can lure people in to buying in the company and make more money, branching out in different products. I think that's what Hermes is doing. But I think for some items it back fired on them because it's not selling as much as the Birkin bag. So what they did - they did this whole thing.
What I don't like. Is that people get wait listed for the Birkin bag. Get called in. Then they get whatever color is made. WHAT? I am the type of person that hates surprises and am very picky about colors. What if I don't want a blue one and they are handing me a blue one. Can I switch it out? I heard if someone wants to do that they get put down on the list and have to wait again. It's like they only get 1 in at a time or something which I don't think is true. Is it? Anyone that is Hermes for Birkin please let the rest of us know. Cause I only saw this on a UA-camr's video and I just... I don't know... Smh.
I don't think this will go anywhere, because officially there is no written agreement. Also, what Hermes does is catering to very wealthy clients. If you can buy everything you want, you want something exclusive, so that is what they give. That is their targetmarket and I don't think that the person that filed the lawsuit is really in that targetmarket, because they would get the bag, because for them everything with Hermes is just pocketchange. So this will not faze Hermes I imagined.
Rose gold is mostly copper
Depending on the judge and the strength of the evidence, Hermes may be on the losing end of the lawsuit. All of the designer handbag companies play too many games for me to be interested in any of them. You're paying a huge premium for the status of owning the brand. There are many fine accessory and handbag manufacturers that won't make you jump through hoops to own their products.
I do think the birkin would be special. It has history, quality and it was popular even before these games began. These games are only feasible because of the birkins already existing demand
This will prob settle out of court. The plaintiffs will get 💰💰💰n we will probably nvr hear abt it again. 🤷🏻♀️